Voice Process - Professional
- TP
- 0 - 4 years
- Malad
- 30 days ago
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Job Description
Roles and Responsibility- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively in a team to achieve common goals.
- Maintain accurate records of customer interactions.
- Stay updated with product knowledge and industry trends.
- Collaborate with other departments to enhance overall performance.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Strong problem-solving and analytical skills.
- Proficient in using CRM software and technology.
- Ability to meet targets and deadlines consistently.
- Strong attention to detail and organizational skills.
About Company
TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading company in the CRM/ IT Enabled Services/BPO industry, committed to providing exceptional customer experiences and driving business growth.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success ManagerEmployement Type: Full timeContact Details:
Company: TPLocation(s): Malad+ View Contact
Keyskills: Voice Process Bpo Customer Service Business Growth C Analytical Skills Communication And Interpersonal Skills Crm
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TP
TPF Software India Pvt. Ltd. is a Chennai-based IT services and consulting company, part of TPF Software Inc., which was founded in 1986. The company specializes in building core applications for aviation, finance, and hospitality sectors, leveraging IBMs TPF and z/Series technologies. It offers IT ...
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