Patient Experience Head @ Manipal Hospital

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Posted 34 days ago — confirm the vacancy is still active.

Patient Experience Head

Manipal Hospital
7 - 9 years
Pune
1 month ago
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Job Description

Drive patient experience initiatives in co-ordination with Clinical & Non Clinical teams

Build a culture of empathy & service excellence through proper trainings

Monitor trends for Patient feedbacks, RCA/ CAPA for detractors and negative feedbacks

Lead patient engagement initiatives

Implement process improvements for patient services & Quality Care

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Manipal Hospitals
Location(s): Pune

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Manipal Hospital

At Manipal Hospitals, we are devoted towards clinical excellence, patient centricity, and ethical practices. Our commitment to clinical excellence is palpable in the high calibre of our team of medical practitioners. Our nursing staff and paramedical professionals are highly competent and provide ...

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Patient Experience Head @ Manipal Hospital

Home > Operations

Patient Experience Head

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Manipal Hospital

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