Walk-in || Process Associate
- ATAIN
- 0 - 4 years
- Bengaluru
- 7 days ago
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Job Description
Greetings from ATAIN!!!
Please Visit at the following address, Monday- Friday, 11 AM to 5:30 PM 4th Floor, MSR North Tower, MS Ramaiah North City, Manyata Tech Park, Nagawara, Bengaluru, Karnataka 560045
Contact Person: Susmitha Subramani (8122374***)
Email ID******************i@AT**N.com
Carry a hard copy of your resume. Mention " Susmitha " on resume.
Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Centre policies and procedures
- Completes any work as assigned by Management
Knowledge, Skills and Other Abilities:
- Strong process orientation
- High energy, High Integrity & Work Ethics
- Strong interpersonal skills & ability to communicate effectively
- Strong problem solving skills.
Educational & Essential Experience:
- Bachelor's Degree or Undergraduate dropouts
- 6 Months BPO or travel experience
- Excellent Written and spoken communication, business technical writing
- Computer Skills ability/experience using computer applications
- Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
- Open to work in a blended environment(Voice &Chat/Email)
Interview Rounds
- HR Round
- Versant Test Round
- Operations Round
Contact Person: Susmitha (8122374***)Email ID******************i@at**n.com
Carry a hard copy of your resume. Mention "Susmitha" on resume.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Walk-insContact Details:
Company: ATAINLocation(s): Bengaluru
Keyskills: Inbound Process US Process Customer Service Customer Support Inbound Calls uk process Rotational Shifts International Process International BPO
ATAIN
IndiaMART .com is India\'s largest Online B2B marketplace connecting global buyers with suppliers. Estd in 1996 and accredited with ISO 9001:2000 certification, IIL offers value-added services to its 1,000,000 members and over 5 million global buyers. Having over 4000 employees with a network of 75 ...
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