Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Support Engineer @ Zensar

Home > IT Support

Zensar  Support Engineer

Job Description

Key Responsibilities

  • Lead L2/L3 support activities for enterprise applications ensuring high availability and performance
  • Own incident, problem, and change management processes using ServiceNow (SNOW)
  • Drive root cause analysis (RCA) and implement preventive measures
  • Handle P1/P2 incidents and customer escalations effectively
  • Collaborate with development teams for code-level fixes and enhancements
  • Monitor and troubleshoot applications deployed on Azure
  • Mentor team members and improve overall support maturity
  • Ensure SLA compliance and continuous service improvement
  • Exposure to DevOps and CI/CD pipelines
  • Experience in production support environments
  • Familiar with ITIL processes

Technical Skills

Backend:

  • Strong experience in .NET Core, C#, ASP.NET
  • Expertise in Microservices architecture
  • Hands-on experience with MS SQL Server

Frontend (Mandatory):

  • Strong working knowledge of React.js

Azure Cloud:

  • Azure App Services
  • Azure Functions
  • Azure Key Vault
  • Application monitoring using Azure tools

Apply here: https://forms.cloud.microsoft/r/SNDYfhGAib

Apply here: https://forms.cloud.microsoft/r/SNDYfhGAib

Apply here: https://forms.cloud.microsoft/r/SNDYfhGAib

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Pune

+ View Contactajax loader


Keyskills:   C# .Net Production Support React JS L2 Support Azure

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Microsoft Dynamics CRM Support Engineer

  • Tata Consultancy
  • 5 - 10 years
  • Noida, Gurugram
  • 4 days ago
₹ Not Disclosed

Support Engineer

  • Zensar
  • 6 - 10 years
  • Pune
  • 5 days ago
₹ Not Disclosed

Azure Support Engineer

  • eLabs Infotech
  • 6 - 9 years
  • Bengaluru
  • 5 days ago
₹ Not Disclosed

Application Support Engineer - CST

  • GEP
  • 3 - 5 years
  • Mumbai
  • 8 days ago
₹ Not Disclosed

Zensar

Zensar Technologies Limited Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer bas...

Job Listings