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Territory Manager-Personal Loan (DSA) @ Idfc First Bank

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Idfc First Bank  Territory Manager-Personal Loan (DSA)

Job Description

Job Requirements About the Role

The Territory Manager Personal Loan (DSA) is responsible for sourcing and managing Direct Selling Agent (DSA) channels across multiple locations to drive personal loan business. This pan-India role focuses on acquiring quality business, minimizing delinquencies, and delivering high standards of customer service. The Territory Manager plays a strategic role in identifying market trends, developing new channels, and contributing to operational efficiency and customer satisfaction within the Retail Banking division.

Key Roles and Responsibilities

  • Source and manage DSA channels to acquire personal loan business from the market.
  • Ensure portfolio quality by minimizing delinquencies and application rejections.
  • Maintain deep knowledge of retail asset products, operational processes, and current market trends.
  • Identify changing market dynamics and develop new channels to expand business reach.
  • Deliver high-quality customer service through efficient channel management.
  • Recommend improvements to processes and policies across the Retail Banking business to enhance operational efficiency and customer experience.
  • Collaborate with internal teams to ensure alignment with business goals and service standards.
Education
  • Graduation: Any discipline.
Experience
  • Relevant experience 5-10yrs in BFSI

Job Classification

Industry: Banking
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Branch Sales Manager (B2B)
Employement Type: Full time

Contact Details:

Company: Idfc First Bank
Location(s): Ahmedabad

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Keyskills:   insurance saving account process casa business loan trend personal loans business development personal retail sales current dsa retail liabilities bfsi relationship management channel management current account home loans lap mortgage loans asset branch banking

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