Job Description
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
- Leading the department to reach goals and exceed through excel existing process and technology
- Actively looking for new ways to improve performance and Quality, both technology and process
- Develop, measure and monitor performance to positively affect the Admissions Advising environment and its success.
- Improve Service experience throughout all channels of communication
- Monitor performance by reviewing relevant reporting data and producing statistical reports.
- Oversee existing procedures and creating new once
- Ensure that staff is align with University policies and code of behavior
- Perform confirmations, QAs and tasks for assuring performance in the highest standards.
- Ability to answer questions for applicants
- Responsible for shift schedule and transportation
- Demonstrates knowledge of services, professionalism and outstanding customer service.
- Performs other related duties as assigned.
Employement Category:
Employement Type: Full time
Functional Area: Sales
Role Category: Business Development Executive
Role/Responsibilies: Team Manager (Job Code : J42487A)
Contact Details:
Company: Sampoorna Consultants
Location(s): Mumbai
Keyskills:
Education
Training