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Customer Support Representative @ S3B Global

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 Customer Support Representative

Job Description

Hi ,

We have opening for Customer Support Representative role for one of the prestigious based on Jaipur .

JD

KEY SKILLS:

A Customer Service Representative must have

  • Excellent verbal, written and listening skills
  • Should have good command over Grammar and Fluency in English
  • Should not have any MTI while conversing
  • Details of several functions to provide quality service
  • Good knowledge of computers
  • Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

  • Handle queries and complaints of the Amazon related to products
  • Transaction handling Services, Problem Solving Efficiency
  • Numerical Ability, High level of accuracy
  • Energetic, friendly and approachable individuals that understand the impact of great customer service
  • Responsible to deliver high quality and productivity results that meet the identified targets
  • Strong ability to multitask and take fast decisions independently
  • Maintains composure and patience with customers

JOB SUMMARY:

This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively

DESIRED CANDIDATE PROFILE:

  • Education qualifications HSC/Any Graduate
  • Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
  • Excellent interpersonal skills
  • Should not be below 18 years of age
  • Flexible to work in rotational shifts as per US Hours, according to business needs

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: S3B Global
Location(s): Jaipur

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₹ 1.0 - 3.0 Lakh/Yr

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S3B Global

It Is for the product based MNC .