Job Description
Dear Candidates,
Greetings from Sutherland!!!
We have openings for Non Voice Process-Customer Service only for Candidates who are in Chennai
Contact Rumal HR(7397647***).
Only Telephonic Interview/Video (Whatsapp video/Zoom/Webex)
Candidates who are at present in Chennai please apply or call to the below mentioned number.
2020 batch are also eligible to apply.
Roles and Responsibilities:
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Benefits:Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives
Job location : Chennai
Shift : Rotational night shift and rotational week off.
Rumal HR Sutherland
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Sutherland-Digital Vertical
Location(s): Chennai
Keyskills:
night shift
BBA
Covid
BCA
Anglo indian
anna adarsh
customer service
2020
Voice Process
kendriya vidyalaya
Css corp
teleperformace
hcl
Engineering
Stella maris
BE Fresher
calling
semi voice
Fresher
tech mahindra
Customer Handling
cbse