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Openings@sutherland For Non Voice(2020) @ Sutherland Global

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 Openings@sutherland For Non Voice(2020)

Job Description

Job description

Dear Candidates,

Greetings from Sutherland!!!

We have openings for Non Voice Process-Customer Service

Contact Swathi HR(7338700***).

Only Telephonic Interview and No Walkins.

Candidates who are at present in chennai please apply or call to the below mentioned number.

2020 batch are also eligible to apply.

Roles and Responsibilities:

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.

Customer Service Representative Skills and Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Benefits:

Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives

Job location : Chennai

Shift : rotational night shift and rotational week off.

Swathi HR
Sutherland

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Sutherland Global Services Private Limited
Location(s): Chennai

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Keyskills:   bpo bba bca CSS good communication skills wipro anna adarsh customer service teleperformance b tech fresher 2020 loyola customer support hcl bcom fresher voice process cognizant b.a international voice process wcc accenture non voice allsec

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₹ 1,50,000 - 3,50,000 P.A

Sutherland Global

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