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Customer Care Executive with Ecommerce, @ Acute Vision

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 Customer Care Executive with Ecommerce,

Job Description

We are looking for a Customer Care Executive with E-commerce company. Interested candidates mail their resume at ac**********1@gm**l.com

Designation  - Customer Care Executive 

Experience - 2 to 5 years 

Industry - E-commerce  

Office Time -9.30 to 6.00 PM

CTC - 3.5 LPA 

  1. Ensure timely and professional response to all complaints, requests, and queries enabling satisfaction of customers.
  2. Abandoned cart conversion to pull up e-commerce business target achievement.
  3. Responsible for receiving, investigating and responding to all customer inquiries & complaints online/ offline/ social media/ live chat.  
  4. Developing feedback or complaints procedures for the customer to use
  5. Damaged/ Missing/ store Delivery coordination & closure.

Employement Category:

Employement Type: Full time
Industry: Personal Care / Beauty
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Executive with Ecommerce,

Contact Details:

Company: Acute Vision
Location(s): Noida, Gurugram

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₹ 2.0 - 3.5 Lakh/Yr

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Acute Vision

Acute Vision Consultants is one of the foremost and one stop solution providers of Manpower services around the world. Established in 2013, AVC operates from New Delhi and is widely connected world-wide through various network sources thus successfully providing services globally within a small peri...