Education and Experience:
Five year customerservice experience required
Exposure in atesting environment strongly preferred
Experience withMicrosoft Office and Windows applications required
Skills, Knowledge and Abilities:
Customer serviceskills required
Strong written andoral communication skills
Ability tocommunication both technical and functional
Ability to workindependently
Effective timemanagement skills
Ability to handle areasonable amount of stress
Strong attention todetail
Problem solvingskills
Alertness andcourage
Ethics and trust
Knowledge inoperating a computer, fax, and other office equipment
Other (license/certification):
Annual Pearson ProfessionalCenters certification for Test Administrator required
Must passre-certification annually

Keyskills: Test Administrator Office equipment Time management Manager Technology Customer service Windows MS Office Testing Teaching
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