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[Walk-ins] Walk-in || Kolkata WalkIn_Fresher For Transaction risk investigator ro... at Genpact

Sat, 04 Apr 2026 15:52:57 +0530

Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Walk-In drive for Transaction Risk Investigator roles || Kolkata on 6th April 2026

Note: We are hiring for 3 months fixed term contract role (permanent basis performance)

Drive Date: 6-April-2026
Drive timings: 11:00 AM to 2:00 PM
Walk-in Venue: Imagine Tech Park, Plot no 6, DP Block, Sector - V, Salt Lake, Kolkata 700091, West Bengal
Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Duration: 3 months contract (permanent basis performance)
Work location: Kolkata (Only work from office)
Shifts: Flexible with any shift

Mandatory documents to carry: 2 passport size photographs (One photo to be pasted on resume), 2 copies of resumes, Original Aadhar card

The Transaction Risk Investigator will be responsible for various tasks related to investigating and eliminating online ecommerce risk. The ideal candidate will have experience in the ecommerce payments industry, possess previous trust and safety experience, and have a proven track record of success in a customer-driven work environment. This role requires strong analytical skills and the ability to thrive in a fast-paced team setting. The Transaction Risk Investigator will work under minimal supervision from the Manager and will rely on excellent judgment to plan and achieve goals.

Responsibilities:

Conduct investigations to identify and mitigate online ecommerce risk.
Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication.
Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, company associates, and third parties.
Ensure productivity and maintain highest quality assurance standards.
Leverages appropriate operational tools and applications to find the data.
Ability to successfully navigate websites.
Understands and adheres to workflow directions, SOPs.
Performs a variety of routine standard tasks in non-voice queues like email, chat etc.

Qualifications we seek in you!

Minimum Qualifications:

Any graduate (except law/diploma)
Freshers are eligible.
Strong interpersonal skills to effectively communicate complex transactional issues to internal and external customers.
Strong Problem solving skills
Strong time management and organizational skills
Aptitude for determining situational needs and providing appropriate solutions.
Must be able to work on a flexible schedule (including weekends)

Preferred Qualifications:

Relevant work experience preferably as an Investigation Specialist, Risk Investigator etc.
Prior experience in Ecommerce Domain
Good Analytical & Problem-Solving skills

Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: Genpact
Location(s): Kolkata

Apply

[Walk-ins] Walk-in || Customer Care Executive ** Voice Process ** Walk-in Intervi... at Business Process

Fri, 03 Apr 2026 15:38:14 +0530

Job Description
Hello Jobseekers,

Greetings From ShiningStars ITPL!!!

* MEGA JOB OPENINGS * WORK FROM OFFICE * NO SALES * NO TARGET * PURE CUSTOMER SERVICE * BPO HIRING * JOBS FOR ALL * NO FEES

"Are you a natural problem-solver who loves turning a frustrated 'hello' into a satisfied 'thank you'? We're looking for dedicated Customer Care Specialists to be the face and voice of the brand, ensuring every person who reaches out walks away with a smile."

Interview Mode: - Walk-in Only
Age Limit: - Max. 30
Immediate joiners preferred.

Locations We're Hiring For: -
Noida - Sector 58, 60, 62 and 63
New Delhi - Mohan Cooperative Industrial Estate.
Gurugram - Sector 18

Qualification and Experience: -
Noida and Gurugram - Any 12th passed Fresher or Experience can apply.
New Delhi - Only Graduate or PG with minimum 1 year experience in customer handling is eligible.

Salary: -
Noida -
Fresher: - 15k to 27k CTC, Max. 23k In-hand.
Experience: - Up to 34k CTC, 30k In-hand.

New Delhi: - Up to 45k CTC + Incentives.

Gurugram: -
Fresher: - 14k CTC, 11k In-hand + Bonus (Every Quarter).
Experience: - Up to 29k CTC, 25k In-hand + Bonus (Every Quarter). Graduation is mandatory.

Job Responsibilities: -
Providing timely and accurate information regarding products, services, or company policies via phone, email, chat.
Understanding the customer's specific needs or frustrations to provide a personalized experience.
Maintaining detailed logs of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.
Relaying common pain points or suggestions from customers to the product or management teams to help improve the business.
Checking back with customers to ensure their issue was fully resolved and that they remain satisfied.
Escalate unresolved issues to relevant internal teams so that they take appropriate action to resolve it.
How to Apply: You may call directly on (9569433682 - Indrajeet). If your call goes unanswered, please send your updated resume via WhatsApp to the same number.

Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change.

For more job updates, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh
NOTE: - SHINING STARS ITPL DO NOT CHARGE ANY FEES FROM THE CANDIDATES
#jobs #fresher #experience #bpo #domestic #international #travel #automobile #naukri #noida #gurgaon #delhincr #newdelhi #csa #cce #onroll #corporate #mnc #hiring #employment #vacancy #jobalert #freejobs #jobinterviews
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: Business Process
Location(s): Noida, Gurugram

Apply

[Freshers] Customer Service at Accenture

Fri, 03 Apr 2026 13:31:37 +0530

Job Description
Handle inbound Only
Respond to customer queries in a timely and professional manner
Resolve complaints and provide appropriate solutions
Maintain and update customer records in the system
Required Candidate profile
Freshers are welcome
Good communication skills
positive attitude and problem solving skills
salary the best in the market for right candidate
salary open /only inbound/No sales/No Target
Perks and benefits
HR Fatema 7718987662
HR Barkha :9512846484
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Kolkata

Apply

[Full Time] Customer Service Executive II Malad - International at TP

Thu, 02 Apr 2026 15:37:25 +0530

Job Description
We are actively looking for Customer Support Executive!!!

Designation - Customer Support Executive
Location- Malad, Mumbai
Shifts - 5 days working with 2 rotational week offs (Including Night Shifts)
Immediate Joiner Preferred

Role & responsibilities

Respond to customer inquiries via phone, email, and chat.
Resolve customer complaints and issues promptly and professionally.
Provide product information and support.
Maintain accurate records of customer interactions in CRM.
Collaborate with teams to improve customer satisfaction.
Meet customer satisfaction targets and performance metrics.
Interested candidates can connect with-

Simran Rana - 9137514621
or can share resume on simran.rana1@teleperformancedibs.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: TP
Location(s): Mumbai

Apply

[Full Time] PPQM with 6+ years Experience at NTT DATA

Thu, 02 Apr 2026 13:59:21 +0530

Job Description
Required Skills & Experience 6+ years of hands-on SAP PPQM experience, with at least 2 end-to-end S/4HANA implementations (including Private and/or Public Cloud). Strong configuration and testing skills in: o Forecasting, Demand Management, MRP Live o Shop Floor Execution, Capacity Planning o Quality Planning, Inspection, Notifications, Batch Management o Engineering Change Management, Order Change Management Experience with SAP S/4HANA migration and cloud deployment (RISE with SAP, GROW with SAP). Integration experience with MM, SD, CO, and other modules. Knowledge of SAP Fiori, SAP Activate methodology, and S/4HANA Data Migration tools. Experience in process industries (PI sheets, Recipe Management, Active Ingredient Calculation) is a plus. Strong client-facing and stakeholder management skills. Ability to lead workshops and training sessions. Excellent communication, analytical, and problem-solving skills. Preferred Qualifications Bachelors degree in Computer Science, Engineering, or related field. SAP S/4HANA certification (PP, QM, or both). Experience with SAP Public Cloud and Private Cloud editions. Exposure to SAP BTP, AI/ML, or automation tools. Experience in Agile project delivery. Proactive, self-driven, and adaptable to new technologies.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: NTT DATA
Location(s): Hyderabad

Apply

[Full Time] Senior Solution Consultant (Kronos/ WFM) at UKG

Thu, 02 Apr 2026 12:00:00 +0530

Job Description
Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.

Key Responsibilities:
Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments.
Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.
Customization and Integration: Design and implement customizations and integrations to meet specific client needs.
Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.
Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects.
Travel: Travel up to 25% may be required to meet with clients and support project implementations.

Qualifications:
Education: Bachelors degree or equivalent in Computer Sciences or a related field.
Experience: 5 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
5+ years of experience in Workforce Management is a must.
Relevant experience as a consultant in a similar application environment is desirable.
Extensive experience in implementing solutions for medium to large enterprise customers.

Skills:
Thorough understanding of business, process, and technology relating to workforce management.
Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.
Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable.
Prior experience in supporting functional testing, integration testing, and UAT.
Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.
Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction.
Excellent verbal and written communication skills.

If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!

Job Classification
Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: UKG
Location(s): Noida, Gurugram

Apply

[Walk-ins] Walk In Drive Telecom Process || 28k Ctc|| 5 Days || Hr Pooja at Ienergizer

Thu, 02 Apr 2026 12:00:00 +0530

Job Description
Walkin Drive for Telecom Process || 28K CTC || 5 days || HR POOJA
Click Here To Applyhttps://wa.me/917678370584
Company: iEnergizer

Location: Sector 60, Noida

Work Mode: On-site
Hiring for Telecom Process

iEnergizer is conducting a Mega Walk-in Drive for Customer Care Executives. Freshers & experienced candidates are welcome!
Eligibility:

Graduate / Undergraduate

Good communication skills

Comfortable with rotational shifts
Role:

Handle customer queries (telecom process)

Provide resolutions & maintain customer satisfaction
Salary:

18,000 28,000 CTC
Additional Info:

Rotational shifts

No cab facility
For Walk-In Interview: Candidates can walk in directly after filling the mandatory form.
Fill this Form at your home
https://bit.ly/ienergizer (Generate code the same day when you will come for an interview ienergizer HR POOJA BHARDWAJ

* Carry all the qualification and experience (if you have work experience) related documents in soft copy.
Walk-In Address:
A-37, Sector-60, Noida Gate No. 2

For reference put HR POOJA on your resume.

Carry resume & ID proof | Immediate joiners preferred
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: Ienergizer
Location(s): Noida, Gurugram

Apply

[Walk-ins] Walk-in || Infosys Bpm Is Hiring - Walk-in - Service Desk (l1/l2 Suppo...) at Infosys BPM

Thu, 02 Apr 2026 08:15:28 +0530

Job Description
Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk!

Location: Pune (Interview)
Job Locations: Pune & Bangalore
Walk-In Dates: 3rd April 2026
Time: 10:00 AM to 1:00 PM

Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057

Mode: 100% Work from Office (WFO)

Who We Are Hiring

Were on the lookout for Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!

Open Roles:

Service Desk

Location: Pune & BangaloreWork Mode: Work from Office Shifts: 24x7 rotational (Including Night Shifts) Experience:1-4 years of Experience (Minimum 1-3 years in L1/L2 Support)

Required Skills:
Support Microsoft tools: Outlook, Windows, Teams, SharePoint, OneDrive, Azure Active Directory, SharePoint, Application Support, ServiceNow Ticketing Tool.
Collaborate on network issues including VPN, TCP/IP, and OSI models.
Excellent communication skills (written & verbal English)
Any Full-time Graduate (No backlogs, must have degree certificate).
Ability to handle 24x7 rotational shifts

How to register: Step 1: Visit Infosys BPM - Career Page - Register profile - Allow with updated CV Step 2: Will receive candidate ID on your registered email ID Step 3: Mention the candidate ID in your CV(Mandatory)

Preferred: Basic understanding or any Service Desk expertise

Mandatory Documents to Carry
Updated printout of your resume
Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID)
Laptops & cameras are not permitted due to security restrictions.Government ID is mandatory for entry into the campus.

How to Attend the Walk-In
Carry a copy of this email/invitation
Register your application in advance
Walk into the Infosys Pune Office on 3rd April 2026 between 10:00 AM 1:00 PM

Why Infosys BPM?
Work with a global brand
Extensive training & upskilling programs
Fast-track career growth in tech support or customer success
Dynamic, inclusive, and team-oriented culture
Come build your career with Infosys BPM. Let's grow, together.We can't wait to meet you!

Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Bangalore | Pune | Mysore/ Kolkata /Global LocationsTransforming Talent | Empowering Careers

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Infosys BPM
Location(s): Pune

Apply

[Walk-ins] Walk-in || Infosys Bpm Is Hiring - Walk-in - Service Desk (l1/l2 Suppo...) at Infosys BPM

Thu, 02 Apr 2026 07:33:40 +0530

Job Description
Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk!

Location: Bangalore (Interview)
Job Locations: Pune & Bangalore
Walk-In Dates: 3rd April 2026
Time: 10:00 AM to 1:00 PM

Venue: Bangalore, Infosys Limited, Gate NO-2, No. 40/P-41/P, Electronic City phase 2, Industrial Area, Konappana Agrahara,
Bangalore, 560100.
Landmark : Sunik Industries

Mode: 100% Work from Office (WFO)

Who We Are Hiring

Were on the lookout for Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!

Open Roles:

Service Desk

Location: Pune & Bangalore
Work Mode: Work from Office
Shifts: 24x7 rotational (Including Night Shifts)
Experience:1-4 years of Experience (Minimum 1-3 years in L1/L2 Support)

Required Skills:

Support Microsoft tools: Outlook, Windows, Teams, SharePoint, OneDrive, Azure Active Directory, SharePoint, Application Support, ServiceNow Ticketing Tool.
Collaborate on network issues including VPN, TCP/IP, and OSI models.
Excellent communication skills (written & verbal English)
Any Full-time Graduate (No backlogs, must have degree certificate).
Ability to handle 24x7 rotational shifts

How to register:
Step 1: Visit Infosys BPM - Career Page - Register profile - Allow with updated CV
Step 2: Will receive candidate ID on your registered email ID
Step 3: Mention the candidate ID in your CV(Mandatory)

Preferred: Basic understanding or any Service Desk expertise

Mandatory Documents to Carry
Updated printout of your resume
Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.

How to Attend the Walk-In
Carry a copy of this email/invitation
Register your application in advance
Walk into the Infosys Bangalore Office on 3rd April 2026 between 10:00 AM 1:00 PM

Why Infosys BPM?
Work with a global brand
Extensive training & upskilling programs
Fast-track career growth in tech support or customer success
Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Let's grow, together.
We can't wait to meet you!

Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Bangalore | Pune | Mysore/ Kolkata /Global Locations
Transforming Talent | Empowering Careers

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Infosys BPM
Location(s): Pune

Apply

[Full Time] Delivery Operations Senior Analyst at Accenture

Thu, 02 Apr 2026 03:44:33 +0530

Job Description
Skill required: Banking Services - Retail Banking Card Operations

Designation: Delivery Operations Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

What would you do
Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards, and providing exceptional customer serviceBanking services refer to the various financial services provided by banks to their customers. It includes account opening, kyc, managing accounts, processing transactions, offering loans and credit cards and mortgages, providing investment products, insurance servies and facilitating payments. Banks aim to help individuals and businesses manage their finances efficiently and securely.Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.

What are we looking for
Functional Expertise:Minimum 10 -12 years of experience in Chargebacks or Disputes handling.
Chargebacks or Disputes handling process experience with Chargebacks or Disputes knowledge. Knowledge of banking products like Debit and Credit cards.
Good knowledge on reconciliations and indexingStrong knowledge on representments and Pre-Arbitration processingEnd to End knowledge on Credit Bureau DisputesAbility to perform quality analysis and perform RCABuilding and maintaining client relationship People management skillsOperations ManagementManaging team across multiple locationsMIS and ReportingStrong communication and negotiation skills
Roles and Responsibilities: Managing Noise less & flaw less Service delivery operations and ensure adherence to all SLA metricsDay-to-day management of the team i.e. managing the workload and ensuring seamless deliveryRegular connect with internal & external stakeholders and apprise them of performance metricsAll people management responsibilities such as hiring, training, engagement, rewards & promotions and performance feedback. Ensuring we attract, retain & develop high caliber individualsImproving upon client service to our internal and external clientsEnsuring all legal and governance documentation such as Standard Operation Procedure, Root Cause Analysis, etc are maintainedMaintenance of all legal and governance documentations such as production, efficiency and SLA detailsContribute in implementation of technologies and process improvements toolsPlanning for contingency and ensuring strong resiliencyDrive people engagement and fun activities within the team
QualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 6lpa at Accenture HR Jyoti

Thu, 02 Apr 2026 02:42:07 +0530

Job Description
Resolving customer queries over chat or voice
Salary upto 6LPA
Fresher & Experienced both welcome
5 Days working
Rotational Shifts
Cabs provided
Interested candidates call to HR Jyoti 9214555567
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Jyoti
Location(s): Mumbai

Apply

[Walk-ins] Walk-in || Infosys Bpm Is Hiring For Service Desk - International Voic... at Infosys BPM

Thu, 02 Apr 2026 02:41:21 +0530

Job Description
Join Infosys BPM Service Desk (Voice Process) | Pune | Immediate Openings!

Are you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk Voice Support team in Pune!

Walk-In Interview Date: 4th April 2026 (Saturday)
Time: 10:00 AM 1:00 PM
Venue: Infosys BPM Hiring Center
Address: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057

Please carry a copy of this email for entry.

Role: Process Executive Service Desk International Voice Support

Location: Pune
Experience: 0 - 1 Year
Qualification: Any Full-Time Graduate (15 years of formal education)
Postgraduates are not eligible
Type: Full-Time | 100% Work from Office | 24x7 Shift Rotation (US Shifts)

What Youll Be Doing:
Provide top-notch support to global clients via calls and email
Troubleshoot technical issues related to:
VPN, Drivers, O365, Active Directory
Operating systems & basic networking
Microsoft Office and other productivity tools
Work on ticketing tools such as ServiceNow, Remedy, or Control-M
Own the issue, analyze, and provide efficient, timely resolutions
Ensure every customer interaction adds value and leaves them satisfied

What Were Looking For:
Excellent communication skills both verbal and written
Strong analytical and problem-solving ability
Confidence in handling and resolving technical queries independently
Willingness to work in a 24x7 environment (rotational US shifts)
Comfortable with a Work From Office (WFO) setup in Pune

Non-Negotiables:
Fluent English communication is a must
100% Work From Office no hybrid or remote option
Comfortable with night/rotational shifts (US time zones)

Mandatory Documents to Carry
Updated printout of your resume
Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
All original academic documents for verification:
10th & 12th Marksheets
Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.

How to Attend the Walk-In
Carry a copy of this email/invitation
Register your application in advance
Walk into the INFOSYS - Hinjewadi Phase 3 on 4th April 2026 between 10:00 AM 1:00 PM

Why Join Infosys BPM?
Global brand & structured career growth
Continuous learning and upskilling opportunities
Exposure to world-class processes and tools
Diverse and inclusive workplace culture

Equal Opportunity Employer
At Infosys BPM, diversity drives innovation. We are committed to creating a respectful, inclusive, and empowering workplace for all.

Ready to take the next step?
Walk in with confidence and your updated resume. Your career breakthrough starts here.

Spread the word Refer your friends too!
Interested in Joining Infosys BPM? Wed Love to Hear from You!

Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Bangalore | Pune | Global Locations
Transforming Talent | Empowering Careers

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: Infosys BPM
Location(s): Pune

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 4.5lpa at Accenture

Thu, 02 Apr 2026 02:21:10 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 4.5 LPA
Fresher and Experience both are welcome
5 Days working
Rotational Shifts
Rotational Week Off
Interested Candidates Can Call/WhatsApp on HR Divya 7891345489
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Divya
Location(s): Pune

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[Freshers] Customer Service Executive at TP

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Teleperformance is hiring for young talents/ Immediate joining

Requirements:

Both Graduates & Under Graduates can apply.
Should have excellent communication skills.
Should be fluent in English + Malayalam.
Only fresher can apply

Job Details:

Work From Office.
Face to face
Immediate joiners preferable.
Dayshift
6 days working, 1 days rotational off.
20000 CTC and 17800 Take Home Salary + Language bonus 1

Work Location: Hebbal, Bangalore

If interested send me your resume through WhatsApp to or call to
Sushanth C - 8072409038

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: TP
Location(s): Bengaluru

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[Freshers] Customer Service Executive at TP

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Teleperformance is hiring for young talents/ Immediate joining

Requirements:

Both Graduates & Under Graduates/12th/PUC can apply.
Should have excellent communication skills.
Should be fluent English + Tamil/ Malayalam
Fresher and Experience can apply

Job Details:

Work From Office.
Face to face interview
Immediate joiners preferable.
Day Shifts.
Should have Two wheeler
6 days working, 1 days rotational off.
20K CTC 16K Take Home Salary

Work Location: Hebbal, Bangalore
If interested send me your resume through WhatsApp to or call to
Sushanth C - 8072409038

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: TP
Location(s): Bengaluru

Apply

[Freshers] Customer Service Executive at TP

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Teleperformance is hiring for young talents/ Immediate joining

Requirements:

Both Graduates & Under Graduates can apply.
Should have excellent communication skills.
Should be fluent in English + Telugu, Kannada, Tamil and Malayalam.
Only fresher can apply

Job Details:

Work From Office.
Face to face
Immediate joiners preferable.
Dayshift
6 days working, 1 days rotational off.
20000 CTC and 16000 Take Home Salary
Joining Date 9th Mar 2026.
Work Location: Hebbal, Bangalore

If interested send me your resume through WhatsApp to or call to
M.N. Kumar ( 7207363870)

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: TP
Location(s): Bengaluru

Apply

[Freshers] Content Moderator || Gurugram at Indifi Technologies

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Hiring: Content Moderator | Gurugram (GGN)

We are hiring freshers for the role of Content Moderator in Gurugram. Great opportunity to start your career!

Location: Gurugram (Work from Office)

Eligibility:

Graduation is mandatory (Any stream except BE/B.Tech)

Only Freshers can apply
Job Responsibilities:

Review and moderate user-generated content (text, images, videos)

Ensure content follows company guidelines

Identify and remove inappropriate content

Maintain quality and accuracy
Shift: Rotational shifts (24/7 environment)

Salary: 20,000 per month

Skills Required:

Good communication skills

Attention to detail

Basic computer knowledge

Ability to handle sensitive content
Interested candidates can apply or contact:
9389460353
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Indifi Technologies
Location(s): Delhi, NCR

Apply

[Freshers] Bulk Hiring For Fortune 100 Mnc's at Impac

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Hiring for US and UK Brands
Need Excellent Communication Skills
UG/Grad with experience/freshers eligible
salary upto 7 LPA/unlimited performance based incentives
5 days working/2 days offs
loc;Gurgaon/Noida
MOB:9650805915 YASH
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Impac
Location(s): Noida, Gurugram

Apply

[Full Time] Process Associate - Customer Care at Genpact

Mon, 30 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate , [Researcher Support Agent] Customer Service

**Work Location**:Hyderabad(Work from Office)

We are seeking a confident and customer-focused Research Support Agent to support authors and reviewers throughout their publishing journey. As the first point of contact, you will ensure a seamless experience across manuscript submission, peer review, and post-submission processes.
This role combines strong communication skills, technical troubleshooting, and analytical problem-solving. It offers an excellent opportunity to contribute to global research initiatives while developing expertise in publishing systems within a collaborative and international environment.

Responsibilities

Provide professional support via email, chat, and phone, managing queries from start to resolution
Troubleshoot system-related issues; escalate complex cases appropriately to ensure a high-quality customer experience
Develop deep knowledge of publishing platforms, workflows, and internal tools
Identify trends and recurring issues, recommending improvements
Understand customer roles and end-to-end journeys to deliver proactive support and promote relevant services
Accurately document interactions and contribute to system updates and testing activities
Collaborate with internal teams and stakeholders to achieve KPIs and share best practices Qualifications we seek in you!
Minimum Qualifications

Minimum of a bachelors degree in any graduation.
Preferred Qualifications/ Skills
Relevant year of experience in customer service, publishing operations, or a related field
Strong written and verbal communication skills in English (minimum B2 proficiency)
Proficiency in Microsoft Excel, PowerPoint, and Word
Analytical, solution-oriented, and well-organized with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment

Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Full Time] Process Associate - Customer service - Hyderabad at Genpact

Fri, 27 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Trust & Safety
**Work location: Hyderabad (Only work from office)
In this role, you will support customers in English via Chat, email, and other support tools.

Responsibilities
Provides prompt and efficient service to the client including the appropriate escalation of any issues.
Fulfil and maintain acceptable performance metrics such as quality, productivity, and attendance.
Actively seek solutions through logical reasoning
Demonstrates strong problem-solving capabilities and assist customers in case of any issues
Serve as an advocate for the user community
Label content and flag for action
Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures.
Provide Email/Chat, back-office operations support and troubleshoot, resolve issues and provide third-party app support & testing.

In the context of this role, individuals may be exposed to explicit content and will need a level of resilience and maturity. Our employees well-being, health, and safety will be taken care and we will ensure the necessary support and resources be made available to fulfill the responsibilities of the role.

Qualifications we seek in you!
Minimum qualifications
Any graduate (except law/diploma)
Effective, clear, and professional written communication in English to support clients (Read and write grammatically correct sentences) via Chat, Email, and other support tools
Fresh graduate or candidate with experience in service support/related field
Must be able to commit to 24 X 7 rotating shift
Must be able to work on weekends and public holidays
Flexibility to take on multiple tasks, problem-solving/critical thinking skills
Demonstrates composure, professional attitude, and technical (Computers, Internet) savvy

Preferred qualifications
Preferably with service support experience
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Freshers] Process Associate - Customer support voice (Hindi+English) at Genpact

Wed, 25 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

We are inviting applications for the role of Process Associate/Developer, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Hiring For International Voice Process Customer Support Executive at IntouchCX

Tue, 24 Mar 2026 12:00:00 +0530

Job Description
Job Description:
We are looking for enthusiastic and customer-focused candidates to join our International Voice Process team. The role involves handling inbound and outbound calls from international customers, resolving their queries, and delivering excellent customer service.
Key Responsibilities:
Handle customer queries through inbound and outbound calls
Provide accurate information about products/services
Resolve customer issues effectively and maintain service quality
Follow company communication guidelines and call scripts
Maintain proper documentation of customer interactions

Eligibility Criteria:
Qualification: 12th Pass / Graduate
Experience: 6 Months and Above
Excellent English communication skills
Basic computer knowledge
Willingness to work in rotational or night shifts

Skills Required:
Customer Service
International Voice Process
Communication Skills
Problem Solving
Call Handling

Salary: 2.5LPA- 5LPA
Location: Hyderabad
Shift: Rotational Shifts

Perks & Benefits:
2 ways Cab facility
Training & career growth opportunities

How to Apply:

Interested candidates can apply directly on Naukri or share their resume at Phone/WhatsApp- 8660530720
Email ID- divya.mugalikar@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || Customer Support Executive at Cognizant

Tue, 24 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Handle inbound/outbound customer calls professionally Resolve customer queries in a timely and efficient manner Deliver high levels of customer satisfaction Maintain quality and compliance standards
Preferred candidate profile
Immediate joiners preferred
Confident and presentable
Basic computer knowledge We are hiring freshers for an International Voice Process. This is an excellent opportunity for candidates from a non-technical background who have strong communication skills and are looking to start their career in the BPO/Customer Support domain.
Eligibility Criteria:
Freshers only
Non-technical background preferred(only graduates from non tech) Excellent English communication (verbal & written)
Flexible to work in rotational/night shifts
Walk-in Details:
Dates: 28-03-2026
Time: 10:30 AM
Venue:
C1 5th Floor Cafeteria, Kolkata
Candor Tech Space l Kolkata
Unitech Candor, C1 5th Floor Cafeteria, Kolkata, Newtown Action Area 1, Pin - 700135
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Kolkata

Apply

[Freshers] Bulk Hiring - Customer Support || Part Time / Full Time || Hsc Fresher at Altruist Technologies

Mon, 23 Mar 2026 12:00:00 +0530

Job Description
Process: Customer Support ExecutiveMin HSC PassAvg. comm. skills requiredFresher & exp. both can applyShift: Part Time 4.5 Hours Rotational | Full Time Rotational ShiftSalary: 6,500 - 13,000 Inhand1 - 2 Days Full-Day Training
Required Candidate profile
Minimum qualification: HSCLocation: Ghansoli, MahapeApply Now,
Contact For More Details / Information
HR Bhagyashri - 7030026035
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Altruist Technologies
Location(s): Mumbai

Apply

[Freshers] Fresher Requirement with Cybage Software at Cybage

Sat, 21 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Supporting Staging & Porduction: Managing daily content strategies and production validation testing (PVT)
Optimise Search and Merchandising: Improve website search and product merchandising Product enrichment and maintence
coordination and optimisation: Collaborate with product coordination team for product optimisations to lift conversion Testing for DM & CRM:
Conduct test for digital makreting and CRM channels
Competitor Analysis: Perform daily competitor reviews and analysis and monitor activities of competitors and delivery weekly reports Cateogry Optimisation Support: Assist in enhancing category pages and user navigation
Lead Gifting Section: Oversee and update the wesbite's gifting area
Reporting & Insights: Develop and provide insights from daily/weekly reports. Act as the 2IC for the eCommerce Manager
Project Support and Input: Contribute to adhoc and planned projects Content Coordination and Approval
Trade:
Managing daily content strategies and Supporting Staging & Production
Improve website search, enhance category pages and user navigation
Conduct test for digital marketing and CRM channels
Perform daily competitor reviews and analysis and monitor activities of competitors and delivery weekly reports
Assist in campaign content development, handle weekly briefs and staging systems
Oversee websites gifting area, contribute to adhoc and planned projects
Act 2nd in command for Trade Manager, develop and provide insights from daily/weekly reports
Product Enrichment:
Quality check and publish products on the customer website in-line to the guidelines and ensuring compliance with SLAs.
Working on E-mails to make sure suppliers follow clear rules for the product information they give us and ensuring compliance with SLAs
Audit and match products to the right categories using customer guidelines.
Promotions:
Previewing offers for Campaign going live
Collaborate with content and catalog team to ensure offers optimized during campaigns
Ensure all promotional campaigns meet platform guidelines and deadlines
Upload offer for the upcoming campaigns/Sale
DSV Integration & Seller Performance:
Timely delivery and ownership of from start to end of a supplier on boarding
Provide email support for technical issues with orders to suppliers/internal stakeholders
SLA Monitoring: rigorous follow ups and escalate to internal stakeholder when needed, as well as work closely with various internal teams to ensure everything on track
Work on tickets assigned by Customer service agents and work back with supplier to resolve
Vendor Liaison: Act as POC's for sellers and providing feedback and ensuring compliance with SLAs
Train vendors on usage of customer systems

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Cybage
Location(s): Pune

Apply

[Full Time] International Voice Process - Only For Immediate Joiner at IntouchCX

Wed, 18 Mar 2026 12:00:00 +0530

Job Description
We are hiring Customer Support Executives for an International Voice / chat Process.
If you have relavent experience in International Voice or chat can join immediately

Roles & Responsibilities:
Handle inbound/outbound calls with international customers
Provide accurate information and resolve customer queries effectively
Identify customer needs and promote relevant products/services when required
Deliver excellent customer service and maintain high customer satisfaction
Meet individual and team sales and performance targets
Maintain proper documentation of customer interactions in the system
Follow company policies, quality standards, and process guidelines
Eligibility Criteria:
Minimum 6 months of experience in International Voice or International Sales
Excellent communication skills in English
Comfortable working in Night/Rotational shifts
Flexible with split week offs as per business requirements
Strong customer handling and sales skills preferred
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] AM- Regional Customer Service (Jewellery) at Titan Company

Tue, 17 Mar 2026 12:00:00 +0530

Job Description
Job Title: Assistant Manager Regional Customer Service (Jewellery)
Company: Titan Company Ltd
Location: Bengaluru / Ahmedabad
Experience: 35 Years
Function: Customer Service / Operations / Luxury Retail
Role Summary:
Lead end-to-end regional jewellery service operations, managing service centres, vendors and store karigars to deliver superior customer experience, high service quality and strong SLA performance.
Key Responsibilities:
Own territory/regional service centre and network operations.

Manage after-sales service including repairs, alterations and quality control.

Drive service TAT, quality, revenue and process improvement initiatives.

Lead modification services and achieve service revenue targets.

Anchor Karigar recruitment and skill development programs.

Develop and manage service vendors across the region.

Act as first-level SPOC for product-related customer complaints.

Manage franchisee service issues and escalations.

Coordinate with internal teams (technical services, commercial systems, supply chain).

Share VOC and product quality feedback with manufacturing teams.

Implement lean and continuous improvement practices.

Track competitor activity and market trends.

Key Deliverables:
On-time service delivery with superior quality.

High NPS / CSAT for the region.

SLA compliance across all boutiques.

Strong service access and network coverage.

Ideal Candidate:
Graduate/Postgraduate/Diploma with 35 years in jewellery service or manufacturing.

Experience in studied jewellery inspection / production preferred.

Certification in Gemology / Diamonds / Colour stones is a plus.

Strong stakeholder management and leadership skills.

High customer orientation with excellent communication.

Languages: English, Kannada

Job Classification
Industry: Retail
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Titan Company
Location(s): Bengaluru

Apply

[Freshers] Full Time / Part Time || Customer Service || Hsc Pass || @navi Mumbai at BPO

Mon, 16 Mar 2026 12:00:00 +0530

Job Description
Process: BPCL - Customer Service Executive
Min. HSC Pass
Freshers Welcome
Avg English Comm.
Salary: :
Full Time: 13,000
Part Time: 6,500
Shift:
Part Time: (Rotational 4.5 Hours)
Full Time: 8am - 11pm (Rotational)
One Rotational OFF
Required Candidate profile
Minimum qualification: HSCLocation: Ghansoli, MahapeInterested candidates can apply now. Our HR team will contact you shortly.
Perks and benefits
Career Growth & Great Opportunity
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Altruist
Location(s): Mumbai

Apply

[Full Time] Jewellery Sales Executive at Reliance Retail

Sat, 14 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities

Jewelry sales
Job Classification
Industry: Retail
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Reliance Retail
Location(s): Asansol

Apply

[Full Time] Slp Specialist, Slp Intl at Amazon

Fri, 13 Mar 2026 12:08:27 +0530

Job Description
Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for a hands-on and detail-oriented professional who wants to join our team as Security and Loss Prevention (SLP) Specialist. In this key role, you will deliver security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss. Key job responsibilities
Key job responsibilities
Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility
Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards
Serve as point of contact for and coordinate measures to manage risk with local management and external parties (e.g., law enforcement agencies and industry associations) on all security-related matters
Ensure compliance of your assigned sites with Amazon global security standards A day in the life
As an SLP Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels. About the team
The Loss Prevention (LP) team is responsible for leading the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, inventory, data, and intellectual property) protection in a designated area of responsibility. Amazons LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. - 3+ years of security and loss prevention experience - Experience with open source investigation techniques
Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Kolkata

Apply

[Freshers] Chat Support Executive @Part Time Job- Noida at Business Process

Fri, 13 Mar 2026 01:47:14 +0530

Job Description
HELLO JOB SEEKERS
GREETING'S FROM SHININGSTARS ITPL

# HIRING FOR PART TIME JOB # CHAT PROCESS
SO ANYBODY WHO IS LOOKING FOR PART TIME JOB THAT TO IN CHAT PROCESS CAN APPLY.

LOCATION- NOIDA 62
PROFILE- CUSTOMER SERVICE
NOTE-1. THIS IS WORK FROM OFFICE PROFILE.
2. PF DEDUCTION IS MANDATORY.

Roles And Responsibilities-
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Handling customer concerns and complaints in a timely manner.

Required Candidate profile-
1. Freshers/Experience all are eligible.
2. Undergrads/Grads all can apply.
3. Must be comfortable with WORK FROM OFFICE.
4. Must be comfortable with English

SALARY- 13.5k CTC (10.8K IN HAND)
SHIFTS- 9AM TO 2PM AND 6PM TO 11PM
(ANY SHIFT YOU CAN CHOOSE)
CABS FACILITY IN ODD HOURS
WORKING DAYS- 6
MAX AGE- 35

INTERVIEW ROUNDS- HR,OPS AND CLIENT
#####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ########
PALAK TIWARI-8957243996

#noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #bankingprocess #chatprocess #blendedprocess #jobs2026 #bpocalling #parttimejob
,
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Business Process
Location(s): Noida, Gurugram

Apply

[Freshers] Big Opportunity Financial Analyst For US Clients (Vadodara) at Arise Solution

Wed, 11 Mar 2026 16:39:01 +0530

Job Description
Location: Vadodara
Salary: 24,000 - 25,000 in hand
Shifts: Night Shift
Working Days: 5 days a week (Saturday & Sunday off)
Responsibilities:
Fluent English , Problem Solving
Required Candidate profile
Good communication skills .Comfortable with night shifts.
Fresher or experience in customer service/voice support
Must be comfortable working with US clients and handling financial-related queries
Perks and benefits
Free Meal, Cab, Insurance , Gratuity, 2 Week off
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Arise Solution
Location(s): Vadodara

Apply

[Full Time] Hiring Customer Care Executive For Multiple Process at Cogent E Services

Wed, 11 Mar 2026 15:06:07 +0530

Job Description
Interested Candidates call directly to Ms.Afreen-9320613279

We are hiring Customer Support Executives for the Voice Process. The role involves handling inbound customer calls related to healthcare services and providing accurate, empathetic, and timely support.

Key Responsibilities:
Handle inbound customer calls professionally and efficiently.
Assist customers with queries related to Apollo product, and basic support.
Provide accurate information while following service guidelines.
Document customer interactions and resolutions in the system.
Escalate complex issues to the concerned team when required.
Maintain service quality and customer satisfaction standards.

Eligibility Criteria:
0-3 Years of experience in voice customer support required.
Willingness to work in 247 rotational shifts.
Customer-focused attitude with problem-solving skills.

Salary & Benefits:
23,000in-hand
6 days working
Rotational shifts
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Cogent E Services
Location(s): Noida, Gurugram

Apply

[Freshers] Sutherland is Hiring For International - US process (Voice) at Sutherland

Wed, 11 Mar 2026 14:57:35 +0530

Job Description
We are hiring freshers with strong English communication skills for a US Voice Technical Support role with Sutherland (on payroll).

Role Details:

Position: Technical Support US Voice
Shift: Night shift (rotational)
Work Type: Full-time | On payroll
Location: Airoli -Navi Mumbai

Compensation & Benefits: -

20,000 to 23k in-hand salary
Travel allowance: 3,550 (if both ways managed by candidate)
Monthly incentives: 2,750
Overtime pay: 400 per hour
Patty incentives: Up to 18,000

Eligibility: Freshers are welcome
Good English communication skills required (Fluent English)
Willingness to work night shifts

Hiring Process:
Virtual interviews
Only 2 interview rounds
Immediate joining

This is a great opportunity to start your career with a reputed MNC and earn attractive incentives from day one.

#Internationalprocess#USprocess#voiceprocess#Usshift

Interested candidates can DM me apply on M- 9892539185 ( HR- Roshani Kala)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Sutherland
Location(s): Mumbai

Apply

[Full Time] Senior Analyst - Workforce management ( Forecasting & Planning) at Walmart

Wed, 11 Mar 2026 13:52:41 +0530

Job Description
The Senior Analyst, Workforce Planning is responsible for executing forecasting, capacity planning, and performance monitoring for an assigned CES business vertical. Reporting to the Manager, Workforce Planning, this role focuses on building and maintaining accurate forecasts, developing detailed capacity plans, and proactively monitoring business trends to inform staffing decisions. This role is ideal for a highly analytical, detail-oriented professional who thrives in the tactical execution of workforce strategy and enjoys translating data into clear, actionable plans that support operational performance.

About the Role
The Workforce Planning team within Customer Engagement Services (CES) ensures the right staffing at the right time to support Walmarts customer care operations. As a Senior Analyst, you will be responsible for running the day-to-day forecasting processes, building capacity models, tracking trends, and identifying risks and opportunities within your assigned vertical. You will work closely with the Workforce Planning Manager, operations leaders, and cross-functional partners to ensure forecasts accurately reflect business realities and translate into executable staffing plans.

What You'll Do
Build and maintain short- and long-term demand forecasts using historical data, business inputs, and trend analysis.
Develop detailed capacity plans aligned to forecasted demand, productivity assumptions, and service level targets.
Monitor business trends, performance metrics, and forecast accuracy to proactively identify risks or variances.
Conduct root cause analysis on forecast variances and recommend tactical adjustments.
Partner with operations to ensure capacity plans translate into actionable staffing strategies.
Support scenario planning and surge-readiness efforts by modeling volume and staffing impacts.
Maintain forecasting hygiene, documentation, and assumption tracking to ensure transparency and repeatability.
Provide regular reporting and insights on forecast performance, emerging trends, and staffing outlooks.
Collaborate with data science and business stakeholders to incorporate new drivers, initiatives, or process changes into forecasts.
Continuously refine models and tools to improve accuracy, efficiency, and scalability.

What You'll Bring
Bachelors degree in Business, Analytics, Industrial Engineering, Operations, or related field.
47+ years of experience in forecasting, workforce planning, capacity modeling, or operational analytics.
Strong analytical and modeling skills with advanced proficiency in Excel and experience with workforce management tools.
Ability to interpret data trends and translate them into clear, tactical staffing implications.
Experience supporting contact center or retail operations preferred.
Strong attention to detail with the ability to manage multiple data inputs and deadlines.
Clear communication skills with the ability to present findings to operations partners and leadership.
A proactive mindset with a focus on continuous improvement and operational excellence.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmarts culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore/Chennai] office for daily work, with the flexibility for associates to manage their personal lives.

Benefits:
Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone isand feelsincluded, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Walmart
Location(s): Bengaluru

Apply

[Full Time] Urgent Hiring For Us Ppc Sales(flight Process) at DIPIKA-7355221885

Wed, 11 Mar 2026 13:14:39 +0530

Job Description
US PPC ENGLISH
EXPERIENCE IN US FLIGHTSALES(PPC CALLS)
STRONG CLOSING SKILLS
EXCELLENT COMMUNICATION SKILLS
COMFORTBLE WITH US SHIFT
IMMIDIATE JOINERS PREFERRED
SALARY-BEST IN INDUSTRY(DEPENDS UPON INTERVIEW & EXPERIENCE)
CONNECT@7355221885-DIPIKA
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: DIPIKA-7355221885
Location(s): Noida, Gurugram

Apply

[Full Time] Hiring For Tl / Qa / Trainer Advertising Solutions (ast Support) at Cognizant

Wed, 11 Mar 2026 13:11:20 +0530

Job Description
Team Lead (AST Support)
Role Title: Team Lead Advertising Solutions (AST Support)
Location: Bangalore
Experience Required: 6 9 years total experience, (4+ years in people management)
Function: Advertising Ads Success & Campaign Optimization Support

Role Title: Quality Auditor Ad Success Team (Sponsored & DSP)
Location: Bangalore
Experience Required: Minimum 4+ years of Quality Audit experience in Digital Marketing / Sponsored / Display / Programmatic Advertising
Function: Amazon Advertising Ad Success & Campaign Optimization Support

Role Title: Trainer Digital Advertising (AST Support)
Location: Bangalore
Experience Required: Minimum 4+ years of Training experience in Digital Marketing / Sponsored / Display / Programmatic Advertising
Function: Amazon Advertising Ad Success & Campaign Optimization Support

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Bengaluru

Apply

[Freshers] Customer Service Executive - Etli Inbound Process @navi Mumbai at Altruist Technologies

Wed, 11 Mar 2026 12:02:49 +0530

Job Description
Process- ETLI Inbound Process Experience- fresher/experienceNeed - Fresher or Experience with Good Eng comms Ability to handle customer interactions with patience and clarityBasic computer knowledge.Salary:- 15,000 in hand
Required Candidate profile
HSC is mandateSunday fixed off Job location - Millennium Business Park, Mahape Navi Mumbai If you are interested in this opportunity, apply now and our HR team will contact you shortly.
Perks and benefits
Competitive Salary With Growth Opportunity
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Altruist Technologies
Location(s): Mumbai

Apply

[Freshers] Bulk Hiring - Customer Support | Part Time | Hsc Freshers at BPO

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Process: Customer Support ExecutiveMin HSC PassAvg. comm. skills requiredFresher & exp. both can applyShift:10:00 AM - 2:00 PMSalary: 6,000 Inhand7 Days Full-Day Training
Required Candidate profile
Minimum qualification: HSCLocation: Ghansoli, MahapeApply Now,
Contact For More Details / Information
HR Mahek - 7030021782
Perks and benefits
Career Growth & Great Opportunity
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Altruist
Location(s): Mumbai

Apply

[Full Time] Account Manager at OYO

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Manage relationships with assigned HOAs and strategic partners in Europe.
Lead and supervise a team responsible for handling Solution Hub transactional cases.
Ensure timely resolution of operational queries and adherence to defined SLAs.
Handle escalations effectively and coordinate with cross-functional teams including Operations, Finance, Supply and Tech.
Monitor performance metrics, case volumes and team productivity.
Identify recurring issues and escalate structural concerns to relevant stakeholders.
Drive process improvements to enhance efficiency and partner experience.

Key Skills & Competencies:
Strong problem-solving and analytical skills
Experience in escalation and stakeholder management
Proven account or partner management experience
Team handling and performance management capability
Excellent communication and coordination skills

Eligibility Criteria:
4-7 years of experience in Account Management, Partner Success or Operations
Prior experience managing a team.
Exposure to international or European markets is an advantage
Immediate or Early joiners preferred.

Job Classification
Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: OYO
Location(s): Noida, Gurugram

Apply

[Full Time] Opd Billing Executive at Fortis

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities -
Inpatient/Outpatient Billing.
Overseas/Corporate/Insured/TPA billing.
Payment Tracking.
To greet visitors and patients, determine their needs and guide them accordingly.
Patient Bed Management.
Coordination with consultants as per their OPD timings related to scheduling and rescheduling of appointments.
Intimation to patients in case of cancellation/rescheduling of appointments.
Intimation of consultant leaves to the concerned HOD.
To make future appointments for patients
To maintain and prepare files, records and reports

Preferred candidate profile

Bachelors Degree - Mandatory.
Masters in Healthcare Administration (If have)
Job Classification
Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Fortis
Location(s): Mumbai

Apply

[Walk-ins] Walk-in Drive On 7th & 8th March (thu & Fri) Concentrix _ Manyata at Concentrix

Wed, 11 Mar 2026 11:15:34 +0530

Job Description
WALKIN DRIVE 7th & 8th March (Thu & Fri)

CONCENTRIX MANYATA D4, 1st Floor(Bangalore)

International Voice Process Immediate Hiring!

Walk-In Details
7th March (Thursday)
8th March (Friday)
10:00 AM 3:00 PM
Concentrix, D4 Building, Manyata Tech Park, Nagawara

International Voice Process (Experience Mandatory)
Minimum 1 year International Voice Experience
Excellent English communication
Comfortable with rotational shifts (US/UK)

Salary: Between 4 LPA 6.5 LPA
(Depends on last CTC + interview performance)

Work Location:
Any Concentrix site across Bangalore

Working Days:
5 days working | 2 rotational week-offs

Please Carry:
Updated Resume
Govt ID proof
Last 3 months salary slips
Education documents
Passport-size photo

Walk-in directly no registration required
Attend assessments + HR Round + Operations Round
Same-day feedback for eligible candidates

Walk-in Venue:
Concentrix, D4 Building
Manyata Tech Park, Nagawara
Landmark - IBM Building

WHY JOIN CONCENTRIX?
International Voice Process
Premium pay
Great growth opportunities
World-class workspace
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: Concentrix
Location(s): Bengaluru

Apply

[Full Time] Content Moderator at MNC Group

Wed, 11 Mar 2026 08:28:08 +0530

Job Description
Job Title: Content Moderator - Trust & Safety
Location: Gurugram
CTC: upto 4.30 LPA
In-Hand Salary: Up to 35,000 per month

Job Overview
We are hiring Content Moderators to review and moderate user-generated content to ensure it complies with platform policies and community guidelines. The role requires strong analytical skills, attention to detail, and the ability to make quick decisions while maintaining quality standards.

Roles & Responsibilities
Review and moderate user-generated content such as text, images, and videos.
Ensure content complies with platform policies and community guidelines.
Identify and remove inappropriate, harmful, or policy-violating content.
Perform context analysis to understand the intent and meaning of content.
Follow Trust & Safety policies and guidelines while making moderation decisions.
Maintain accuracy, productivity, and quality standards.
Escalate complex cases to the appropriate internal teams when required.

Eligibility Criteria
Qualification: Graduate only (B.Tech / BE candidates are not eligible).
Experience: Minimum 1 year of Content Moderation experience.
Required Skills:
Experience with Trust & Safety policies
Context analysis and policy interpretation
Strong attention to detail and decision-making skills

Work Details
Shift: 24/7 rotational shifts
Working Days: 5 days working with 2 rotational offs
Transportation: Both-side cab facility provided (within hiring zone)

Compensation
CTC: upto 4.30 LPA (maximum 30% hike on last CTC)
Monthly In-Hand: Up to 35,000 depending on experience and interview performance

Interested candidates can share their updated CV or reach out at:
Phone: 7983608767, 7011827977
Email: dev.anishaglobal823@gmail.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: MNC Group
Location(s): Noida, Gurugram

Apply

[Walk-ins] Customer Service Professional at Teleperformance

Wed, 11 Mar 2026 08:21:04 +0530

Job Description
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including:
Remote Customer Service:
Providing customer service and support via phone, online chat, or text including:Call center-based customer support in response to a high volume of low complexity inquiriesCustomer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:Acting as liaison between customers, production and distribution departments related to specific customer ordersProviding technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets
Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education
Requires moderate supervision
Can solve routine issues independently, with occasional deviations or improvement to standard procedures
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Malad

Apply

[Full Time] Hiring: AR Callers US Healthcare - Denial Management at Firstsource

Wed, 11 Mar 2026 07:16:55 +0530

Job Description
Hiring: AR Callers US Healthcare - Denial Management

HR Contact: Priyanka N

Roles & Responsibilities
Handle end-to-end Revenue Cycle Management (RCM) for US healthcare providers.
Work on denial management and take prompt actions to resolve denials.
Review assigned work orders accurately.
Follow up with insurance carriers to check claim status and ensure timely processing.
Track outstanding claims and obtain payment information once processed.
Analyze rejected claims and take corrective action.
Ensure all deliverables meet the required quality standards.

Eligibility Criteria
Minimum 1.5 years of experience in AR Calling, Denial Management, Web Portal navigation, and Denied Claims handling.
Work From Office only.
Immediate joiners or candidates currently serving notice period preferred.
Must have complete documents (Education certificates, Offer letters, Payslips, Relieving letters, etc.).

Interview Details
Days: Monday, Wednesday, Friday
Time: 12:00 AM to 3:00 PM

Work Location:
RMZ Millenia Business Park,
5th Floor, Campus 2A,
MGR Main Road, Perungudi,
Chennai 600096

Cab facility available up to 30 km radius.

Shift
Night Shift
Should be flexible to work in any shift or timing.
Contact:
Priyanka N
9884022260
priyanka.narayanamoorthy@firstsource.com

Join Us to be a part of a dynamic team with excellent career growth opportunities.

Candidates can also refer their friends!

Disclaimer:
Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or priyanka.narayanamoorthy@firstsource.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Firstsource
Location(s): Chennai

Apply

[Full Time] Urgent Hiringg For US PPC English at DIPIKA-7355221885

Wed, 11 Mar 2026 03:34:40 +0530

Job Description
US PPC ENGLISH
EXPERIENCE IN US FLIGHTSALES(PPC CALLS)
STRONG CLOSING SKILLS
EXCELLENT COMMUNICATION SKILLS
COMFORTBLE WITH US SHIFT
IMMIDIATE JOINERS PREFERRED
SALARY-BEST IN INDUSTRY(DEPENDS UPON INTERVIEW & EXPERIENCE)
CONNECT@7355221885-DIPIKA
Perks and benefits
LUCRATIVE INCENTIVES
BOTH SIDE CAB AVAILABLE
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: DIPIKA-7355221885
Location(s): Noida, Gurugram

Apply

[Full Time] Social Media Customer Support Associate at Teleperformance (TP)

Wed, 11 Mar 2026 03:02:17 +0530

Job Description
Job Title: Social Media Customer Support Associate (Chat Process)

Role Overview

We are looking for a tech-savvy and communication-focused individual to join our Social Media(SoMe) support team. In this role, you will be responsible for providing high-quality technical assistance to customers regarding their personal systems and hardware. This is a chat-based support role requiring quick thinking and a customer-first mindset.

Key Responsibilities

Technical Troubleshooting: Resolve customer queries related to personal systems, printers, and various hardware/software issues.

Omnichannel Support: Manage and respond to customer interactions via social media platforms and chat interfaces.

Case Management: Efficiently document customer issues and provide step-by-step guidance for resolution.

Quality Service: Maintain a high level of accuracy and customer satisfaction in a fast-paced environment.

Candidate Requirements
Typing Proficiency: Minimum speed of 30 WPM with at least 90% accuracy.

Communication: Strong written English skills (Writex score of 55 or equivalent).

Technical Aptitude: Ability to troubleshoot basic hardware and system issues.

Assessment: Candidates must successfully clear the AMCAT and Typing assessments.

Work Conditions

Shift Window: 24/7 (Rotational shifts).
Working Days: 6 days per week with 1 rotational off.
Location: HP India (as indicated in the batch details).
Interested candidates can apply:

Peyush.peyush@teleperformance.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Full Time] Back Office Executive- HP India at Teleperformance (TP)

Wed, 11 Mar 2026 01:50:30 +0530

Job Description
Job Description

We are hiring for the HP Chat Support Process supporting HP India customers. The role involves handling customer queries through chat and social media (SoMe) platforms, providing assistance for HP personal systems, printers, and related technical issues. The candidate will be responsible for delivering prompt, accurate, and customer-focused support while maintaining a high standard of service experience.
This is a 24/7 chat-based customer support role with 6 days working and 1 rotational off. The position requires strong communication skills, basic technical understanding of computer systems/printers, and the ability to troubleshoot customer issues efficiently through written communication.

Process Details
Process: HP India Chat Support
Channel: Chat & Social Media (SoMe)
Working Days: 6 days a week
Week Off: 1 rotational off
Shift Window: 24/7 rotational shifts
Customer Base: HP customers across India

Roles and Responsibilities
Handle customer queries via chat and social media platforms related to HP products.
Provide technical troubleshooting support for HP personal systems (laptops/desktops) and printers.
Diagnose customer issues and guide them with step-by-step resolutions through chat.
Assist customers with basic setup, configuration, connectivity, and performance issues.
Maintain high customer satisfaction levels by delivering prompt and professional responses.
Escalate complex technical issues to the appropriate support teams when required.
Adhere to process guidelines, quality standards, and SLAs.
Stay updated with HP products, troubleshooting techniques, and support tools.
Manage multiple chats simultaneously while maintaining response quality and efficiency.

Interested immediate candidate can apply at komal.aswal@teleperformance.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Freshers] Hiring For student relationship executive at Ishmeet Consultant

Wed, 11 Mar 2026 01:42:33 +0530

Job Description
Job Title - Education Counselor
Location - Mayapuri
Salary upto 45k CTC
Hiring for education counselor to guide students about courses and help them with the admission process and converting leads into enrollments
Call/whatsapp HR Manpreet@9811788353
Required Candidate profile
Graduate or undergrad with relevant experience can applyFreshers are also welcomeGood communication and interpersonal skills required
Perks and benefits
Uncapped incentives
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Ishmeet Consultant
Location(s): Delhi, NCR

Apply

[Freshers] Hiring For Fortune 100 MNC'S at Impac

Wed, 11 Mar 2026 01:09:15 +0530

Job Description
Hiring for Fortune 500 companies
UG/Grad with experience and Freshers eligible
Salary upto 8 LPA/Unlimited performance based incentives
Both side cabs
24/7 shifts
limited opportunities please call
Mob:- HR Vanshika :9536696500/9355699932 DEEPANKAR
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Impac
Location(s): Noida, Gurugram

Apply

[Full Time] Customer Service Executive at Career Guideline

Tue, 10 Mar 2026 21:13:14 +0530

Job Description
Opening For Airline Customer Service Process
Location - Airoli
Need 1 Year exp in Airline
Salary - up to 6.5 LPA
Rotational Shift & 2 Rotational Week Off
Need Excellent Communication in English
Need Immediate Joiners
Contact - Sonali 9920799319
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Career Guideline
Location(s): Mumbai

Apply

[Contract] Research Analyst at Tech Mahindra

Tue, 10 Mar 2026 16:00:41 +0530

Job Description
CUSTOMER SERVICE RESEARCH

Opportunities:

Get on the job training and mentoring from industry experts in user research and technology development.
Help support the development of AI training in consumer devices.
Work in User testing for New Technology!
Responsibilities:
Assists with the execution of user-testing including setup, breakdown, data review, intake/outtake of participants, recording/reporting of the participant experiences, and other research related activities.
Provide great experience for participants in the study and guide them through prompts needed for data collection.
Maintain lab and equipment.
Support in participants recruitment for the demographic needs of the study
Support all User Research staff in day-to-day tasks.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Contract
Contact Details:
Company: Tech Mahindra
Location(s): Mumbai

Apply

[Freshers] Process Associate - Language specialist - Sindhi at Genpact

Tue, 10 Mar 2026 14:22:52 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Sindhi+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Sindhi+English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Full Time] Customer Support - International Voice Process at Trigent Software

Tue, 10 Mar 2026 12:00:00 +0530

Job Description
Greetings from Trigent Software!!

Candidate with excellent communication skills are higly preferred.
Role: International Customer support(Voice Process)
Mode of Work: Work from Office
Experience : Experienced ( Min 1year to 5years)
Location: Mumbai (Vikhroli)
Working Days: 5 days
Shift: US Rotational ( Night Shifts )
Qualification: Any Graduate/ Any PG
Salary : 4.8 LPA ( In hand salary 35,000)
Cab: Pick and Drop will be provided
Notice : Immediate

Roles & Responsibilities:

Voice Hiring -
Candidate who is good in written & verbal communication.
Good call handling skills.
Support provided by a business or organization to its employes.
This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets.
Shift Time - Rotational Night
Work from office
Work Location - MDC2C

**looking only for immediate joiners**

For More Details Contact HR Sujath Ali @7680048497 {call or WhatsApp} or email your resume to sujath_a@trigent.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Trigent Software
Location(s): Mumbai

Apply

[Full Time] International Customer Support- Voice Process at Trigent Software

Tue, 10 Mar 2026 12:00:00 +0530

Job Description
Greetings from Trigent Software!!

Candidate with excellent communication skills are higly preferred.
Role: International Customer support(Voice Process)
Mode of Work: Work from Office
Experience : Experienced ( Min 1year to 5years)
Location: Mumbai (Vikhroli)
Working Days: 5 days
Shift: US Rotational ( Night Shifts )
Qualification: Any Graduate/ Any PG
Salary : 4.8 LPA ( In hand salary 35,000)
Cab: Pick and Drop will be provided
Notice : Immediate

Roles & Responsibilities:

Voice Hiring -
Candidate who is good in written & verbal communication.
Good call handling skills.
Support provided by a business or organization to its employes.
This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets.
Shift Time - Rotational Night
Work from office
Work Location - MDC2C

**looking only for immediate joiners**

For More Details Contact HR Sujath Ali @7680048497 {call or WhatsApp} or email your resume to sujath_a@trigent.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Trigent Software
Location(s): Mumbai

Apply

[Freshers] Part Time || Customer Service Executive || Hsc Pass || @navi Mumbai at BPO

Tue, 10 Mar 2026 11:46:16 +0530

Job Description
Process: LG Customer Service Executive Eligibility:
Min. HSC Pass
Freshers Welcome
Avg / good English Comm. Salary: 6000/- In-hand
Shift: 10:00AM - 2:00PM | 5:00PM - 9:00PM
One Rotational Week OFFOvertime: Extra pay for overtime worked
Required Candidate profile
Minimum qualification: HSCLocation: Ghansoli, MahapeInterested candidates can apply now. Our HR team will contact you shortly.
Perks and benefits
Career Growth & Great Opportunity
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Altruist
Location(s): Mumbai

Apply

[Freshers] Process Associate- Customer Service at Genpact

Tue, 10 Mar 2026 11:24:41 +0530

Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Process Associate, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsiblities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Customer Service Executive - Voice Process at Genpact

Tue, 10 Mar 2026 11:14:44 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
We are inviting applications for the role of Process Associate/Developer, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency in English and Hindi
You should be able to work on a flexible schedule (including weekend shift)
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Customer Service Executive- Voice Process at Genpact

Tue, 10 Mar 2026 11:08:25 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate/Developer, Customer Service

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency in English and Hindi language
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Customer Service - Voice Process - Hyderabad at Genpact

Tue, 10 Mar 2026 10:48:18 +0530

Job Description

Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

We are inviting applications for the role of Process Associate/Developer, Customer Service

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities

Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you!
Minimum qualifications

Graduate (Any Discipline)
Freshers are eligible

Preferred qualifications

Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Mega Walkin For International Voice Process at IntouchCX

Tue, 10 Mar 2026 08:54:40 +0530

Job Description
Greeting From IntoucCX,

Job Description:

IntouchCX is hiring Customer Service Associates (Voice Process) for our International Voice Process in Hyderabad.

The ideal candidate should have prior experience in handling voice support and possess excellent English communication skills

Job Title: Customer Service Associate International Voice Process

Company Name: IntouchCX

Location: Hyderabad

Employment Type: Full-Time

Work Mode: Work From Office (WFO) Shift: 24/7 Rotational Shifts

Industry: BPO / Call Centre

Key Responsibilities:
Handle inbound and outbound international voice calls
Contact existing and prospective customers
Understand customer requirements and provide suitable solutions
Resolve customer queries related to products and services
Ensure high levels of customer satisfaction and retention
Maintain accurate customer records

Candidate Profile:
Education: 10+2 (Mandatory), Diploma (3 years), Undergraduates, BE/B.Tech, or Graduates (Any Stream)
Experience: Minimum 6 months in Voice Process
Excellent English communication skills
Willing to work in rotational shifts
Immediate joiners preferred

Salary & Benefits:
Salary package up to 4.5 LPA
5 Days Working
2 Rotational Offs
2-Way Free Cab Facility

How to Apply:

Interested candidates can: Email Resume to:

shaheen.sultana@intouchcx.com WhatsApp Resume to: 9989956178

Please mention HR Shaheen Sultana on top of your resume for quick processing.

Disclaimer: IntouchCX does not charge any money for job offers or interviews. Beware of fraudsters asking for registration or refundable fees.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Megha Walkin Drive For International Voice Support at IntouchCX

Tue, 10 Mar 2026 06:50:33 +0530

Job Description
Job Summary:
We are hiring International Voice Process professionals to handle inbound/outbound phone calls from international customers and deliver excellent customer service. You will be responsible for understanding customer queries, resolving issues, and ensuring high customer satisfaction.

Key Responsibilities:
Handle international inbound & outbound calls professionally.
Assist customers with queries, complaints and product/service information.
Maintain call logs and update CRM systems accurately.
Achieve quality & performance targets (AHT, CSAT).
Maintain customer satisfaction goals and follow process guidelines
.
Qualifications & Skills:
Any Graduate / 12th Pass (as required).
Excellent English communication skills (verbal & written).
Basic computer and typing skills.
Willingness to work night shifts / rotational shifts.
Good listening, problem-solving & customer handling skills.

What We Offer:
Competitive salary
2 way Cab facility
On-the-job training & career growth opportunities.
5-day work week with rotational offs

Walk-in Details:
Date: 11th March 20
Time: 11:30AM
How to Apply:
Interested candidates can share the resume on OR Walkin
8660530720
divya.mugalikar@intouchcx.com

Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)

Write HR Divya on Top of the resume

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Customer Support - Voice Process Hindi + English at Genpact

Tue, 10 Mar 2026 04:17:55 +0530

Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
We are inviting applications for the role of Process Associate/Developer, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you!

Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation.
Make an impact Drive change for global enterprises and solve business challenges that matter.
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities.
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] International Voice Process (Walk - In) - Immediate Joiners at IntouchCX

Tue, 10 Mar 2026 03:25:05 +0530

Job Description
Write Aakanksha HR on Top of your resume

Role & responsibilities

Handle inbound and outbound customer calls for international clients.
Resolve customer queries, complaints, and requests in a professional manner.
Provide accurate information about products and services.
Maintain high levels of customer satisfaction through effective communication.
Follow company guidelines, quality standards, and compliance processes.
Document customer interactions and update CRM systems accurately.
Preferred candidate profile

Excellent verbal and written English communication skills.
Comfortable working in night shifts / rotational shifts.
Strong problem-solving and customer handling skills.
Basic computer knowledge and ability to work with CRM tools.
Positive attitude, patience, and willingness to learn.
Prior international voice process / BPO experience is an added advantage
What We Offer
Competitive salary package.
Attractive performance-based incentives.
Two-way cab facility for safe transportation.
Professional work environment with growth opportunities.
Employee engagement activities and rewards

Required Skills & Qualifications
Excellent English communication skills minimum C1 proficiency.
Minimum 6 months of experience in an International Voice Process.
Freshers are not eligible for this role.
Ability to work night shifts.

Write Aakanksha HR on Top of your resume

Interested candidates can reachout to below mentioned details.
Contact : 8247252348
Email ID: aakanksha.thakur@intouchcx.com

DISCLAIMER:
Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Mega Walk-in Interview || Domestic Banking process at IGT Solutions

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Job Description:

We are hiring enthusiastic and customer-focused candidates for our Domestic Voice Process. If you are comfortable communicating in English, Hindi, and Bengali, this is a great opportunity to grow your career with a reputed organization.

Salary:
Experienced Candidates: Up to 19,000 in-hand
Freshers: 16,500 in-hand

Eligibility Criteria:
Graduation is mandatory
Good communication skills in English, Hindi & Bengali
Immediate joiners preferred
Prior experience in voice process (for experienced salary bracket)

Walk-in Interview Details:
Venue:
IGT Solutions
Ground Floor, InfoTech Centre,
Milestone 14/2, Old Delhi Gurugram Road,
Dhundahera, Gurugram 122016, Haryana

Contact Person:
Yatika-9870236048

Why Join Us?
Immediate joining opportunity
Stable work environment
Growth opportunities
Competitive salary package

Interested candidates can directly walk in for the Mega Walk-in Drive or contact the HR for further details.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

Apply

[Walk-ins] Hiring For banking process - Customer Support Executive at IGT Solutions

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Job Opening: Customer Service Executive Voice Process (Banking Process)

Company: IGT Solutions
We are hiring Graduate Freshers and Experienced Candidates for our Domestic Banking Process (Voice Support).

Job Role:
Customer Service Executive Voice Process (Banking)
Eligibility:
Graduate (Mandatory)
Freshers & Experienced candidates' welcome
Good communication & customer handling skills
Basic computer knowledge
Work Schedule:
6 Days Working
Rotational Shifts (Day & Night)
Cab Facility Provided During Night Shifts
Salary Package:
16,500 per month Freshers
Up to 19,000 per month Experienced Candidates Process Details:
Domestic Banking Process
Voice-Based Customer Support Key Responsibilities:
*Handle customer calls related to banking queries
*Provide accurate information and solutions
*Maintain service quality and compliance standards
*Ensure high customer satisfaction Walk-in Details:
Interested candidates can walk in directly for the interview.
Timings - 10 AM to 3 PM
Location - IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana Note: Please mention Sahin Sultana on the top of your resume at the time of walk-in or can directly reach out to me on 7836969242

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

Apply

[Walk-ins] Hiring For banking process - Customer Support Executive at IGT Solutions

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Job Opening: Customer Service Executive Voice Process (Banking Process)

Company: IGT Solutions
We are hiring Graduate Freshers and Experienced Candidates for our Domestic Banking Process (Voice Support).

Job Role:
Customer Service Executive Voice Process (Banking)
Eligibility:
Graduate (Mandatory)
Freshers & Experienced candidates' welcome
Good communication & customer handling skills
Basic computer knowledge
Work Schedule:
6 Days Working
Rotational Shifts (Day & Night)
Cab Facility Provided During Night Shifts
Salary Package:
16,500 per month Freshers
Up to 19,000 per month Experienced Candidates Process Details:
Domestic Banking Process
Voice-Based Customer Support Key Responsibilities:
*Handle customer calls related to banking queries
*Provide accurate information and solutions
*Maintain service quality and compliance standards
*Ensure high customer satisfaction Walk-in Details:
Interested candidates can walk in directly for the interview.
Timings - 10 AM to 3 PM
Location - IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana Note: Please mention Yashraj on the top of your resume at the time of walk-in or can directly reach out to me on 8448106846

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

Apply

[Full Time] Inbound Sales Representative at NLB Services

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
International voice process - Looking For Immediate Joiners - Bangalore - Work From Office

JOB DESCRIPTION -
You will be aligned with our Customer Support vertical and help us in managing/ resolving customer queries, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
Ability to handle disputes
Ability to manage multiple stakeholders
Ability to meet deadlines
Ability to work well in a team
Adaptable and flexible
Afternoon Shift - 12:30 - 02:30 IST (Hoop)
Work from Office

Skills - American Accent, Excellent communication skills, fluency

Please share your updated resume on swapnil.sharma@nlbtech.in
or Whatsapp on 9897330800
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: NLB Services
Location(s): Bengaluru

Apply

[Walk-ins] Customer Support Executive at IGT Solutions

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
IGT Solutions is hosting a Mega Walk-In Drive in Gurugram for Domestic & International BPO Voice Process positions.Location:
IGT Solutions, Ground Floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana
Nearest Metro: Sikanderpur / Guru DronacharyaJob Details:
Role: Customer Support Executive (Voice Process)
Process: Travel / Customer Service (Domestic & International)
Industry: BPO / Call Center
Experience: Freshers & Experienced candidates are welcome
Qualification: Graduate / Undergraduate (any stream)Salary & Benefits:
Salary: 16,600 35,000 per month
Attractive Incentives & Performance Bonus
Both-side transport facility (safe & convenient)
Exposure to Domestic & International clients
Fast-track career growth opportunities
Excellent work cultureWalk-In Details:
Days: Monday to Friday
Time: 9:30 AM 3:00 PM
Selection: One-day process (34 rounds)
Contact Person: MadhulikaEligibility:
Excellent English communication skills
Willingness to work in rotational shifts (including night shifts for international process)
Immediate joiners preferredDocuments to Carry:
Updated ResumeHow to Apply:
WhatsApp or Call Madhulika 8299505342 or simply walk in between 10 AM 3 PM at the above address and mention Madhulika on top of your CV.
Start your career with IGT Solutions and join a global team today!

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

Apply

[Full Time] International Customer Support Executive at Movate Technologies

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Greetings !!

Movate Technologies (CSS Corp formerly)

** International Chat & Email Support Hiring Now! | Movate Technologies Chennai (Ambit IT Park, Ambattur)**
** Experience:** 6 months 4 years
** Education:** Any Graduate (Degree Mandatory)
** Shift:** Night Shift
** Salary:** Up to 3.5 LPA + Attractive Variable Pay
** Benefits:** 5 Days Working | 2 Rotational Week Off | Two-Way Cab (Pickup & Drop)

** Why Join Us?**
* Virtual Interview Fast & Easy Selection
* Career Gap Accepted
* Relieving Letter NOT Mandatory
* Easy Selection Process
* International Process (Chat & Email Support)

** Location:** Ambit IT Park, Ambattur, Chennai
** Apply Now & Kickstart Your International Support Career with Movate Technologies!**

** Contact HR Rubini**
**[rubini.ravichandran@movate.com]
**8825490116**
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Movate Technologies
Location(s): Ambattur

Apply

[Freshers] Urgent Hiring For Reliance Retail / Inbound Process / Hsc Fresher at Teleperformance

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Process: Reliance Retail - Inbound Process
Qualification: Min HSC Pass
Freshers can apply
Good Communication Required

Shift Details:
Shift Window: 8:30 AM - 8:30 PM (Rotational)
6 days working with 1 rotational week off

Salary:
HSC: 18,000 CTC | 14,500 Inhand
Graduate: 20,000 CTC | 16,000 Inhand

Rounds Of Interview: HR & Operations

Apply Now,
Contect For More Details / Information
HR Suresh - 7030021413
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Freshers] Urgent Opening For Reliance Retail / Inbound Process / Hsc Freshers at Teleperformance

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Process: Reliance Retail - Inbound Process

Qualification: Min HSC Pass

Good Communication Required

Shift Details:
Shift Window: 8:30 AM - 8:30 PM (Rotational)
6 days working with 1 rotational week off

Salary:
HSC: 18,000 CTC | 14,500 Inhand
Graduate: 20,000 CTC | 16,000 Inhand

Rounds Of Interview: HR & Operations

Apply Now,
Contact For More Details / Information
HR Rushikesh - 7030023406
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Full Time] Analyst, Business Support-3 at Walmart

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Position Summary... What youll do... Job Summary:
The Analyst -Video Specialist Claims Services is responsible for coordinating retrieval, quality review, and upload of incident and claim video evidence into the Walmart Evidence Repository (WER). The role ensures operational rigor, evidence readiness, SLA adherence, and compliance while supporting AI-assisted video review modernization efforts to improve claims decisioning and workflow effectiveness.
About the team:
The Claims Center of Excellence (CoE) Video Operations team supports claims handling by ensuring timely, accurate, and audit-ready video evidence management. The team partners with Claims Operations, Product, and Technology to strengthen evidence workflows, reduce spoliation risk, and continuously improve video review capabilities including AI-assisted analysis.
What You ll Do:

Retrieve, quality review, label, and upload incident and claim video evidence into WER in line with SOPs and SLAs.

Monitor for missing or incomplete evidence, initiate follow-ups, manage re-requests, and escalate gaps to reduce spoliation risk.

Prepare case-ready video evidence with accurate claim association and ensure compliance with governance standards.

Review AI-generated video analysis outputs and provide structured feedback to improve model reliability and usefulness.

Track volume, aging, and exceptions; partner with cross-functional stakeholders to improve workflow efficiency and first-time-right outcomes.

What You ll bring:

Minimum of Bachelor s degree from a recognized university.

3 5 years of experience in document processing, claims support, back-office operations, or similar transactional environments.

Experience working in global or multinational environments with exposure to cross-functional collaboration.

Strong attention to detail, quality control mindset, and ability to manage SLAs and operational metrics.

Ability to work with structured processes while supporting continuous improvement and AI-enabled workflow modernization.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That s what we do at Walmart Global Tech. We re a team of software engineers, data scientists, cybersecurity experts and service professionals within the world s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is and feels included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor s degree in Business Management, Logistics, Computer Science, or related field OR 2 years experience in operations, retail, project management, or related area. Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
1 year s Walmart Home Office experience., Master s degree in Business Administration. Primary Location... 4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Walmart
Location(s): Bengaluru

Apply

[Freshers] Seller Support (Fresher/ Exp) at Wipro

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Only 150 candidates will be allowed (First Come First entry)

Education Qualification:
Any Graduate (Results pending/pursuing candidates would not be eligible)

Role & responsibilities
Excellent communication skills in English and Hindi
Proactive and positive approach to tasks.
Should be able to handle customer/seller queries.
Strong work ethic and ability to work with minimal supervision.
Should be able to follow policies & procedures diligently as prescribed by the business.
Strong analytical and logical reasoning skills.
Specifications:
Work location- Hyderabad
Should be flexible to "Work from office"
Should be flexible to work in Rotational shifts (Including night shifts)
Need immediate joiners only
Working days- 5 Days a week with 2 days of rotational week off.
Only Graduates are eligible to apply.
Any pursuing candidates are not eligible to apply (Graduation or Post Graduation)
Mandatory documents to carry for the interview:-
Updated Resume
Passport size photograph (taken in last 6months)
Aadhar card and PAN Card both- (Original) with recent photo updated
. Voter Card/Passport(Mandatory)
Provisional certificate of highest qualification issued by University (Graduation/ Post Graduation- Xerox copy)
If you are carrying experience - last 3 months payslips, relieving/experience certificate

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] Process Associate - Language specialist - Assamese at Genpact

Sun, 08 Mar 2026 13:14:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Assamese +English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Assamese +English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Freshers] Process Associate - Language specialist - Nepali at Genpact

Sun, 08 Mar 2026 12:13:11 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Nepali+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Nepali +English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Freshers] Process Associate - Language specialist - Sindhi at Genpact

Sun, 08 Mar 2026 12:03:39 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Sindhi+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Sindhi+English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Full Time] Hospital Receptionist at Rhea Healthcare

Sun, 08 Mar 2026 12:00:00 +0530

Job Description
Nova IVF Fertility

5th Block, Koramangala, Bangalore
Ph: 7353860959

JD:

1)Front office activity
2)Billing IP/OP
Job Classification
Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Rhea Healthcare
Location(s): Bengaluru

Apply

[Freshers] Process Associate - Language specialist - Punjabi at Genpact

Sun, 08 Mar 2026 11:34:25 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Punjabi+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Punjabi+English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Freshers] Process Associate - Language specialist - Dhari/Dari at Genpact

Sun, 08 Mar 2026 09:47:36 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Dari/Dhari+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Dhari/Dari+English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Freshers] Process Associate - Language specialist - Arabic at Genpact

Sun, 08 Mar 2026 06:46:20 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Arabic+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Arabic+English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Process Associate - Language specialist - Pashto at Genpact

Sun, 08 Mar 2026 06:30:15 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Pashto+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Pashto+English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Freshers] Immediate Hiring - Customer Support | Part Time / Full Time | Freshers at Altruist Technologies

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Process: Customer Support ExecutiveAvg. comm. skills required
Fresher & exp. both can apply
Shift:
Part Time:10:00 AM - 2:00 PM
Full Time: 8:00AM - 5:00PM | 10:00AM - 7:00PM
Salary: 6K For Part Time | 12K For Full Time
7 Days Full-Day Training
Required Candidate profile
Minimum qualification: HSCLocation: Ghansoli, MahapeApply Now,
Contact For More Details / Information
HR Mahek - 7030021782
Perks and benefits
Career Growth & Great Opportunity
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Altruist Technologies
Location(s): Mumbai

Apply

[Freshers] Process Associate - Language specialist - Dhari/Dari at Genpact

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Dari/Dhari+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Dhari/Dari+English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Freshers] Process Associate - Language specialist - Pashto at Genpact

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Pashto+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Pashto+English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Full Time] Operations Executive at HDB Financial Services

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
:"
Job Role:

Co-ordination with central ops team.
Preparing Daily / Monthly MIS reports.
Customer KYC and secondary documents verification.
Ensuring on-time payments of the customers.
Ensure adherence of policies at all levels.
Thorough checking of all the files and ensure the data is complete and relevant.

Key Responsibilities: Processing and Disbursement of files.
Checking KYC documents.
Handling all branch administration activities.
Regular follow-ups with customers.
","skills":["Good Communication Skills","High level of Self Drive/Enthusiasm"],"
Job Classification
Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: HDB Financial Services
Location(s): Sultanpur

Apply

[Freshers] Process Associate - Language specialist - Nepali at Genpact

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Nepali+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Nepali +English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Freshers] Process Associate - Language specialist - Assamese at Genpact

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Assamese +English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Assamese +English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Freshers] Process Associate - Language specialist - Punjabi at Genpact

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Punjabi+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Punjabi+English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Full Time] Us Immigration Executive at Virtusa

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities

Fully responsible on processing of all H-1B, H-4, L-1, L-2, GC and Canada WP/TRV related cases for Americas onsite employees
Act as main point of contact and coordinate between employees and processing team (in-house or attorney)
Analyze case documents questionnaires from applicant to ensure that all information provided is legitimate, accurate and correct before submitting case to processing team Ensure that cases are processed and filed within the set SLAs
Prioritize cases, monitor workload
Oversee case status using the online case management system
Ensure all immigration filings meet compliance matrix accordingly to Virtusa immigration policies and US immigration regulatory changes
Maintain immigration tracker updates/reports and provide them to Report SPOC in a timely manner
Validate immigration related invoices
Provide required documentations to PAF SPOCs for H-1B filings and other audit related documents as required
Act as backup support to team members.

Preferred candidate profile

1 3 years of experience in US immigration or global mobility operations

Hands-on experience handling H-1B, H-4, L-1, L-2, Green Card and Canada WP/TRV cases

Experience working with immigration attorneys or legal teams
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Virtusa
Location(s): Hyderabad

Apply

[Freshers] Process Associate - Language specialist - Sindhi at Genpact

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation (Sindhi+English)

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma)
*Languages Known: Sindhi+English (Read/speak/understand)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Walk-ins] Customer Care Executive - IIFL Gold Loans at IIFL Finance

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities

Handle walk-in customers, explain loan products (interest rates, tenure, schemes), and meet customer service requirements.
Maintain regular & continuous relationships with existing and potential customers.
Achieve self-business targets.
Ensure adherence to the company policies and procedures.

Preferred candidate profile

Any Graduate
Age under 28 years.
Should be interested in Sales and business development.
Immediate joiners are preferred.

Interested candidates share resume to Janani B - 8438173940/Janani.b@iifl.com
Job Classification
Industry: NBFC
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: IIFL Finance
Location(s): Chennai

Apply

[Full Time] Bilingual Customer support - French and English (Immediate joiners) at IntouchCX

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Handle inbound and/or outbound voice interactions in French (English as required)
Communicate professionally with internal or external stakeholders via phone
Support voice-based process operations while ensuring accuracy and compliance
Handle follow-up communication, basic documentation, and system updates related to calls
Review, validate, and update records generated from voice interactions
Adhere strictly to SOPs, quality standards, and defined SLAs
Coordinate with internal teams to resolve queries and complete tasks efficiently
Ensure data confidentiality, accuracy, and service quality at all times

Preferred candidate profile
French language proficiency: B2 level or above (mandatory)
Good verbal and written communication skills in French and English
Basic computer proficiency, including MS Excel, MS Word, and email tools
Strong attention to detail with effective time management skills
Ability to work efficiently in a process-driven, voice-based environment
Comfortable working in rotational shifts

Why Join Us:
Stable role in a global operations environment
Transport facility with 2-way cab (Within 25 Kms radius)
Opportunity to work with international clients

Interested candidates can reach out to below mentioned contact details.
Email ID: aakanksha.thakur@intouchcx.com
Contact: 8247252348
DISCLAIMER:
*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.,
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Calling Specialist at XL Dynamics India Pvt Ltd at XL Dynamics

Wed, 04 Mar 2026 13:53:23 +0530

Job Description

Please find below the JD for Calling Specialist Position:
Position: Calling Specialists (Customer Service voice Process)
Job Shift: Fixed Night Shift
Experience: Minimum 1 year of experience in an International (Voice) Process.
Education: We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision.
Job Location: Pan India
Salary Range: 3,50,000 5,00,000 p.a

Key Responsibilities:
Calling Specialists are responsible for communicating with Clients on special projects.
They must possess a very high degree of Customer Service skills and must have an urgency to ensure the Client's objectives are met. They should be very effective communicators.
Make and receive calls related to special clients and projects.
Have a good understanding of the process objectives and be able to communicate effectively with the clients to achieve them.

SKILLS/EXPERTISE:
Excellent English communication skills (verbal and written)
Must have an Neutral Accent or American Accent (preferable) with a high degree of accuracy in pronunciation.
Must have a clear voice and a must be able to communicate professionally without the use of conversation fillers or slang when speaking.
Ability to manage and prioritize multiple work requirements to meet deadlines.
Must be self-managed, responsive and dedicated to customer support.
Ability to work independently as well as in a team environment.
Note:
Candidates who have appeared for our Voice process in the last 3 months are not eligible for this opening.
Candidates with notice period greater than 45 days (non-negotiable), please do not apply.
Candidates with only Domestic Call Center experience are ineligible for this profile.

Job Classification
Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: XL Dynamics
Location(s): Mumbai

Apply

[Full Time] Hiring For international voice process - Imm joiner at IntouchCX

Wed, 04 Mar 2026 12:00:00 +0530

Job Description
Greeting From IntoucCX,

Job Description:

IntouchCX is hiring Customer Service Associates (Voice Process) for our International Voice Process in Hyderabad.

The ideal candidate should have prior experience in handling voice support and possess excellent English communication skills

Job Title: Customer Service Associate International Voice Process

Company Name: IntouchCX

Location: Hyderabad

Employment Type: Full-Time

Work Mode: Work From Office (WFO)

Shift: 24/7 Rotational Shifts

Industry: BPO / Call Centre

Key Responsibilities:

Handle inbound and outbound international voice calls

Contact existing and prospective customers

Understand customer requirements and provide suitable solutions

Resolve customer queries related to products and services

Ensure high levels of customer satisfaction and retention

Maintain accurate customer records

Candidate Profile:

Education: 10+2 (Mandatory), Diploma (3 years), Undergraduates, BE/B.Tech, or Graduates (Any Stream)

Experience: Minimum 6 months in Voice Process

Excellent English communication skills

Willing to work in rotational shifts

Immediate joiners preferred

Salary & Benefits:

Salary package up to 4.5 LPA

5 Days Working

2 Rotational Offs

2-Way Free Cab Facility

How to Apply:

Interested candidates can:

Email Resume to: shaheen.sultana@intouchcx.com

WhatsApp Resume to: 9989956178

Please mention HR Shaheen Sultana on top of your resume for quick processing.

Disclaimer: IntouchCX does not charge any money for job offers or interviews. Beware of fraudsters asking for registration or refundable fees.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Customer Care Manager in Hospital at Rhea Healthcare

Wed, 04 Mar 2026 12:00:00 +0530

Job Description
Nova IVF Fertility
First Floor 236/1, Bannerghatta Main Road, Hulimavu, Gate, Arekere, Bengaluru, Karnataka 560076

Ph: 7353860959

Customer care Manager:-
Education:- Any Graduate
Experience :- 2 to 6 year experience in Hospital Customer care/ Patient conversion

Roles and Responsibilities :-
1)Taking Care of Front office /Billing/ Patient relationship.
2)Financial counseling/ Patient counseling
3)Patient Follow Up

Job Classification
Industry: Medical Services / Hospital (Diagnostics)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Rhea Healthcare
Location(s): Bengaluru

Apply

[Full Time] Process Associate- Underwriting (P&C Insurance) at Genpact

Tue, 03 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.Inviting applications for the role of Process Associate/Process Developer, Underwriting
We are inviting applications for the role of Process Associate, Underwriting. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, can do attitude.
You must also be willing to work in flexible and varying shifts throughout the year. As a part of the team you must react proactively, positively, patiently and effectively to seek clarifications, have a customer centric approach in problem solving.
Responsibilities
    Review submission requests thoroughly to validate submissions versus referrals, escalating those outside guidelines to the underwriting department for approval.
    Update data in the client system based on standard operating procedures (SOPs) and provided guidelines.
    Ensure turnaround time and document quality meet agreed service level standards.
    Complete registration tasks, update workflow systems, and send confirmation to designated stakeholders.
    Provide customer service to underwriters, operations staff across countries, and other functions by researching and resolving issues through internal resources.
Qualifications we seek in you!
Minimum Qualifications / Skills
    Graduate or postgraduate with strong problem-solving skills.
    Preferred experience in property and casualty (P&C) insurance.
    Ability to accurately interpret and compile information from various sources and systems.
    Strong judgment and ability to work effectively in a team environment.
    Proven ability to meet timeliness and accuracy standards in work completion.
    Proficient written and verbal English communication skills.
Preferred Qualifications/ Skills
    Intermediate proficiency in MS Excel and MS Word.
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Madurai

Apply

[Full Time] Sr. Executive / Executive( International Voice Process-Travel ) at Fareportal

Tue, 03 Mar 2026 12:00:00 +0530

Job Description
Title: Executive or Sr. Executive (International Travel Sales)

Job Description

Who We Are:
Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.
Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners.

FAREPORTAL HIGHLIGHTS:
Fareportal is the number 1 privately held online travel company in flight volume.
Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.
2019 annual sales exceeded $5 billion.
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.
Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.

Role Overview
As a Sales Representative you will play a pivotal role in Fareportals business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the sales team. The role is Full-time working the night shifts 5 days per week, work from Office.

Responsibilities
Sales representative should be able to understand companys products and services and their advantages and disadvantages. And should be able to quickly address customer concerns and questions and overcome potential roadblocks in the sales cycle.
Must meet KPIs to ensure optimal productivity and efficiency. Would be responsible to meet revenue goals and other key KPIs.
Frequently deal with difficult prospects and passengers, but they must remain driven and positive even in the face of adversity to transform leads into sales.
Sales representatives are personable communicators who clearly and persuasively describe products and services to passengers to encourage sales transactions.
Demonstrates a clear understanding of policies and procedures of operation; complies with and applies policies and effectively applies new work methods, skills to complete work.

Responsibilities:
Will be responsible for handling inbound and outbound calls
Will be doing rigorous follow-ups with the customers.
Customer interaction and customer service.
Email correspondence.
Willing to work 24/7.

Requirements:
Graduate with Excellent oral and written communication skills and must be able to communicate their thoughts clearly in English.
Highly motivated and a self-starter. Must be able to work efficiently and independently.
Attention to detail and the ability to implement new ideas. An out of the box thinker.
Must be able to multitask without compromising on quality.
Must be a team player and share all findings with managers.
Good knowledge of MS Office.

Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Fareportal
Location(s): Noida, Gurugram

Apply

[Full Time] Hiring For international voice process - Imm joiner at IntouchCX

Tue, 03 Mar 2026 12:00:00 +0530

Job Description
Greeting From IntoucCX,

Hiring: Customer Service Associate (Voice) Hyderabad Location: Hyderabad

Work Mode: Work From Office (WFO)

Channel: International Voice Process

Language: English Shift: 24/7 Rotational Shifts

Job Role: We are hiring Customer Service Associates (CSA Voice) for our international voice process.

Key Responsibilities:

Handle inbound/outbound international voice calls
Contact existing and prospective customers
Understand customer requirements and provide suitable solutions
Resolve customer queries related to products and services
Ensure high customer satisfaction and retention
Maintain accurate customer records

Eligibility Criteria:
Education: 10+2 (Mandatory), Diploma (3 years), Undergraduates, BE/B.Tech, or Graduates (any stream)
Experience: Minimum 6 months experience required
Excellent English communication skills
Immediate joiners preferred

Benefits:

Salary package up to 4.5 LPA
5 Days Working
2 Rotational Offs
Rotational Shifts
2-Way Free Cab Facility

How to Apply Interested candidates can:

Email your resume to: shaheen.sultana@intouchcx.com

WhatsApp your resume to: 9989956178

Please mention HR Shaheen Sultana on top of your resume for quick processing.

Don't Forget to write HR Shaheen on your resume Disclaimer Intouch CX does not charge any money for job offers or interviews. Beware of fraudsters asking for registration or refundable fees.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International Voice process-Customer Service at IntouchCX

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
Job Summary:
We are hiring International Voice Process professionals to handle inbound/outbound phone calls from international customers and deliver excellent customer service. You will be responsible for understanding customer queries, resolving issues, and ensuring high customer satisfaction.

Key Responsibilities:
Handle international inbound & outbound calls professionally.
Assist customers with queries, complaints and product/service information.
Maintain call logs and update CRM systems accurately.
Achieve quality & performance targets (AHT, CSAT).
Maintain customer satisfaction goals and follow process guidelines.

Qualifications & Skills:
Any Graduate / 12th Pass (as required).
Excellent English communication skills (verbal & written).
Basic computer and typing skills.
Willingness to work night shifts / rotational shifts.
Good listening, problem-solving & customer handling skills.

What We Offer:
Competitive salary
2 way Cab facility
On-the-job training & career growth opportunities.
5-day work week with rotational offs.

How to Apply:
Interested candidates can share the resume on
8660530720
divya.mugalikar@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Hiring For International Voice Process at IntouchCX

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
Job Summary:
We are hiring International Voice Process professionals to handle inbound/outbound phone calls from international customers and deliver excellent customer service. You will be responsible for understanding customer queries, resolving issues, and ensuring high customer satisfaction.

Key Responsibilities:
Handle international inbound & outbound calls professionally.
Assist customers with queries, complaints and product/service information.
Maintain call logs and update CRM systems accurately.
Achieve quality & performance targets (AHT, CSAT).
Maintain customer satisfaction goals and follow process guidelines.

Qualifications & Skills:
Any Graduate / 12th Pass (as required).
Excellent English communication skills (verbal & written).
Basic computer and typing skills.
Willingness to work night shifts / rotational shifts.
Good listening, problem-solving & customer handling skills.

What We Offer:
Competitive salary
2 way Cab facility
On-the-job training & career growth opportunities.
5-day work week with rotational offs.

How to Apply:
Interested candidates can share the resume on
8660530720
divya.mugalikar@intouchcx.com

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International Voice Sales Process- Customer Service at IntouchCX

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
Job Description:
We are looking for dynamic and target-driven International Voice Sales Executives to handle outbound and inbound sales calls with international clients (US/UK/Australia). The candidate will be responsible for pitching produc
ts/services, handling objections, and closing sales over calls.

Key Responsibilities
Make 80120 outbound calls to international prospects daily
Handle inbound sales inquiries
Identify customer needs and pitch appropriate solutions
Achieve daily, weekly, and monthly sales targets
Handle objections and negotiate effectively
Maintain accurate records in CRM
Ensure timely follow-ups and closures
closures

International Voice Sales Process
Lead allocation via CRM
Cold/Warm calling international clients
Qualifying prospects (Budget, Authority, Need, Timeline)
Delivering effective sales pitch
Handling objections confidently
Closing the sale and processing payment
Post-sale follow-up and relationship management

Required Skills
Excellent English communication (US/UK accent preferred)
Strong persuasion and negotiation skills
Experience in international sales/voice process
Target-oriented mindset
Ability to work in night shifts

Perks & Benefits
Fixed salary + High incentives
Performance bonuses
Growth opportunities
Friendly work environment

Intrested candidates can reach out to the Below HR
HR Divya
8660530720
divya.mugalikar@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Product Demo / Client Onboarding / Customer Success Manager at Near Shore Resources

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
Job Title: Customer Success Manager
Location: Hyderabad, India
Job Type: Full-time
Working Hours: 4:00 PM IST to ~2:00 AM IST.

Job Summary

We are seeking a proactive and customer-focused Customer Success Manager to drive customer onboarding, product adoption, retention, and growth. The candidate will act as the primary point of contact for assigned clients, ensuring they achieve maximum value from our product/services. This is a high-visibility, client-facing role requiring strong relationship management, communication, and problem-solving skills.
Key Responsibilities:
Own end-to-end customer lifecycle: onboarding, adoption, retention, and renewal.
Conduct product demos and onboarding sessions for new customers.
Build and maintain strong, long-term client relationships.
Monitor customer health metrics and proactively address risks.
Drive product adoption and ensure customers realize business value.
Identify upsell and cross-sell opportunities in collaboration with sales teams.
Act as the voice of the customer internally with product and support teams.
Handle customer queries, escalations, and ensure timely resolution.
Track customer engagement and maintain records in CRM tools.
Work closely with sales, product, and support teams to improve customer experience.
Mentoring the team.

Required Candidate Profile:
Proven experience in Customer Success / Account Management / Client Success.
Strong client relationship and stakeholder management skills.
Experience conducting product demos and customer onboarding.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Experience with HRMS Tools.
Ability to manage multiple accounts in a fast-paced environment.
Customer-first mindset with strong ownership.

Key Requirement: Strong communication skills. Any Degree, Needs to work for night shifts.
How to Apply:
Interested candidates are encouraged to send their updated resume along with a cover letter highlighting their relevant experience to in_jobs@lucidtechinc.com. Please mention the "Position Name" in the subject line. Also, mention your current location, current CTC, expected CTC and Notice Period details along with your resume.

Thanks & Regards
HR Department
in_jobs@lucidtechinc.com

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Near Shore Resources
Location(s): Hyderabad

Apply

[Freshers] Fresher Hindi / Icici Lombard / Hsc Pass/ Sal Upto 18k at ICICI Lombard

Sat, 28 Feb 2026 12:00:00 +0530

Job Description
Process: Telesales - Outbound Process.Qualification: HSC / GraduationFreshers are welcomeAvg. comm. skills in Hindi & EnglishSalary: Upto 18K Inhand + IncentiveShift: 10:00AM - 7:00PMWeek Off: Sunday (Fixed)
Required Candidate profile
Qualification: Min HSC
Job Location: Malad & Vashi, Mumbai
Apply Now,
Contact For More Details / Information
HR Ritul - 7030021482
Perks and benefits
Incentives and growth opportunities.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Full Time] Technical Support Agent, Process Associate - Customer Care at Genpact

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Technical Support Agent, Process Associate Customer Care

Responsibilities
Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via Call, Chat and Email
Perform troubleshooting to fix the customer issues via Call, Chat and Email
Perform RAS (Remote Access Session) when required via Chat and Phone
Expected to take 25 to 30 calls a day. (AHT 6-9 mins)
Follow-ups via Email and phone on cases Knowledge base Article creation for handled queries. Identify and own Lean and Transformation projects.

Qualifications we seek in you!
Minimum Qualifications

Should be fluent in required languages
Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
Good communication skills, both written and oral, and should be able to handle client interaction.
Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
Customer Experience & Process Improvement Capabilities

Preferred Qualifications/ Skills

Ability to manage multiple priorities
Good analytical skills

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Bengaluru

Apply

[Walk-ins] Executive - Cash Application at Teleperformance (TP)

Fri, 27 Feb 2026 12:00:00 +0530

Job Description

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:

Call center-based customer support in response to a high volume of low complexity inquiries

Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:

Acting as liaison between customers, production and distribution departments related to specific customer orders

Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.

Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Full Time] Process Associate - Product Support Specialist at Genpact

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role Product Support

Work location: Gurgaon
Experience: 6 months to 1 year (previous exp. in customer service domain Required)
Graduation: Any graduate
Shifts: US Shifts

Required Skills and Experience

Technical Proficiency: Experience in troubleshooting expected errors and managing standard setups for business workflows.
Sales Acumen: Ability to cross-sell products and meet sales targets within the QuickBooks ecosystem.
Customer Service: Strong skills in providing exceptional customer service and onboarding support.
Data Management: Proficiency in back-office data entry related to banking, tax filing, and business workflows.

Preferred Qualifications

Industry Knowledge: Familiarity with offerings such as QBO Core, QB Commerce, QB Pro/Premier (Mac and Windows), QB Time, and payroll administration.
Product Expertise: Understanding of select onboarding programs, social back-office operations, workers compensation, and guided setup processes.
Retention Strategies: Experience in core retention, saves/retention strategies, and community engagement.

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Noida, Gurugram

Apply

[Full Time] Service Line Executive at Rhea Healthcare

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Key Responsibilities:

Builds rapport with customers from the very first meeting; understands the customers stated and unstated requirements; subtly link MH offerings with those expectations.

Provides relevant information Facility tour | procedure | medical management | financials transparently to build the relationship.

Highlights the benefits, value adds, safety and service protocols that have been designed to provide superior care, stay, category of room etc when engaging in the financial negotiation.

Based on the customer profile, up-sell and cross sell.

If financial assistance required, coordinate with concerned authority.

Deposit details & payment terms to be clarified to the patient.

Counsel on dos and donts.

Follow up with customers who have not come back for booking.

Follow up calls for: upcoming EDD; delivery package; bed booking.

Organize Events end to end : Maternity Photo shoot; baby shower.

Follow up to ensure attendance for complimentary classes.

Actively work with coordinating departments to close the gaps to ensure the service experience constantly meets expectations.

Track CRM leads.

Maintains productivity data as per schedule per doctor EDD tracker; monthly delivery tracker;

Accurately update patient conversions sources referral channels, Marketing Initiatives

Capture Data of all prospectives and HIS updation ; forward reports based on defined parameters to enable decision making and focus.

Be alert and identify source markets and corporate references.

To be constantly updated on competition activity rates, products , discounts.

Participate in all activities scheduled by Corporate meetings, performance reviews, trainings, assessments.

Consultant Management:

Keep Consultants informed regarding their confirmed referral appointments.

Keep the doctors (treating and referral) informed about the ongoing status of the patient.

Engage with visiting consultants, build rapport and assurance to ensure MH is the hospital of choice.

Responsible for Outstanding Service Experience Delivery:

Ensures personal grooming as per standard; maintain discipline and decorum.

Contributes to implementation of the Service Vision

Manage the feedback system : maintain scores for Google review; NPS & Customer satisfaction

Job Category: Customer Experience

Job Type: Full Time

Job Locations: Bangalore

Experience: 1-5 years

Qualification: Any graduate

Job Classification
Industry: Medical Services / Hospital (Diagnostics)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Rhea Healthcare
Location(s): Bengaluru

Apply

[Walk-ins] Walk-In Drive International Chat Process at IntouchCX

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
Job Description:

IntouchCX is hiring experienced candidates for the International Chat Process. We are looking for enthusiastic and customer-focused professionals to join our dynamic team.
As a Customer Support Executive, you will be responsible for handling international customer queries through chat, resolving concerns efficiently, and ensuring high customer satisfaction.

Key Responsibilities:
Handle customer queries via chat support

Provide accurate information and timely resolutions

Maintain quality and productivity standards

Ensure a positive customer experience

Follow company policies and process guidelines

Eligibility Criteria:
Minimum 6 months of experience in International Chat / Customer Support

Excellent written communication skills

Basic computer knowledge

Willingness to work in rotational shifts (including night shifts)

Immediate joiners preferred

Salary & Benefits:
Attractive salary package

Performance incentives

Cab facility (as per company policy)

Growth opportunities
How to Apply:

https://forms.gle/y6GSVE92hWSxZU9X8

Interested candidates can apply directly through Naukri or contact:
HR Keerthana
[7032670156]
[Keerthana.karingula@intouchcx.com]

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Bangalore Walk-in For Technical Support Agent On 28th Feb'26 at Genpact

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Walk-in drive for the role of Technical Support Agent, Process Associate Customer Care || Bangalore on 28th February 2026

Walk-in Date: 28th February-2026 (Saturday)
Walk-in timings: 11 AM - 2 PM
Venue: Genpact, Prestige Technology Park IV, 3rd, floor Amane Bellandur Khane Village Varthur Hobli, Bengaluru (Bangalore) Urban, Karnataka - 560037

Graduation: Any graduate except law/diploma (technical graduates preferred)
Mandatory documents to carry: 2 Passport size photographs (One photo to be pasted on resume), 2 Copies of resume, Original Aadhar card
Responsibilities
Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via call, chat and email.
Perform troubleshooting to fix the customer issues via call, chat and email.
Perform RAS (Remote Access Session) when required via Chat and phone.
Expected to take 30 to 35 calls a day.
Follow-ups via email and phone on cases.
Knowledge base article creation for handled queries.

Qualifications we seek in you!
Minimum Qualifications
Should have a bachelor's degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred).
Good communication skills, both written and oral, and should be able to handle client interaction.
Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
Customer Experience & Process Improvement Capabilities

Preferred Qualifications/ Skills
Ability to manage multiple priorities
Good analytical skills

Why join Genpact?
Be a transformation leader-Work at the cutting edge of AI, automation, and digital innovation
Make an impact-Drive change for global enterprises and solve business challenges that matter
Accelerate your career-Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best-Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture-Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Genpact
Location(s): Bengaluru

Apply

[Freshers] Part Time || Customer Service Executive || Hsc Pass || @navi Mumbai at Altruist Technologies

Thu, 26 Feb 2026 00:36:21 +0530

Job Description
Process: LG Customer Service Executive Eligibility:
Min. HSC Pass
Freshers Welcome
Avg / good English Comm. Salary: 6000/- In-Hand
Shift: 10:00AM - 2:00PM | 5:00PM - 9:00PM
One Rotational Week OFFOvertime: Extra pay for overtime worked
Required Candidate profile
Minimum qualification: HSCLocation: Ghansoli, MahapeApply Now,
Contact For More Details / Information
HR Rushikesh - 7030023406
Perks and benefits
Career Growth & Great Opportunity
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Altruist Technologies
Location(s): Mumbai

Apply

[Full Time] International Voice process-Customer Service at IntouchCX

Wed, 25 Feb 2026 12:00:00 +0530

Job Description

Job Title: International Voice Process
Location: Hyderabad
Experience: 6 months and above Experience into international Voice process
Employment Type: Full-Time
Shift: Night Shift / Rotational Shift

Job Summary:
We are hiring International Voice Process professionals to handle inbound/outbound phone calls from international customers and deliver excellent customer service. You will be responsible for understanding customer queries, resolving issues, and ensuring high customer satisfaction.

Key Responsibilities:
Handle international inbound & outbound calls professionally.
Assist customers with queries, complaints and product/service information.
Maintain call logs and update CRM systems accurately.
Achieve quality & performance targets (AHT, CSAT).
Maintain customer satisfaction goals and follow process guidelines.

Qualifications & Skills:
Any Graduate / 12th Pass (as required).
Excellent English communication skills (verbal & written).
Basic computer and typing skills.
Willingness to work night shifts / rotational shifts.
Good listening, problem-solving & customer handling skills.

What We Offer:
Competitive salary
2 way Cab facility
On-the-job training & career growth opportunities.
5-day work week with rotational offs.

How to Apply:
Interested candidates can apply with updated CV on Naukri.com
You can also share your CV via email: simu.das@intouchcx.com
Call/WhatsApp: HR Simu (8617739708)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Customer Support Executive || WFH at Teleperformance (TP)

Wed, 25 Feb 2026 12:00:00 +0530

Job Description
Greetings from Teleperformance!!!

We have a great opportunity as Customer Support for our premium client.

Candidate should have own system with below specifications:
System: Core i3 7th Gen or above, 8GB RAM
Camera: Mandatory
Internet Speed: Minimum 50 Mbps
Headset: Compatible USB headset with noise cancellation
Invertor / UPS: Mandatory

Job Description:

Role - Customer Support Associate
Work Mode: Work From Home
Blended
Solving technical queries.
Work Schedule: 6 days of night shift with 1 rotational week off.
Casual leaves will not be granted during the first three months.
Excellent communication skills are mandatory.
Should have typing speed of 30 wpm with 90% accuracy.
Salary: 16k inhand & 20k ctc
Date of Joining - Immediate

Preferred Candidates:

Should have excellent English & Hindi communication, spoken, reading and writing
Preferred candidates from ICSE , CBSE board, Ba, Bba, Bbm etc.
Freshers can also apply. Experienced candidates must have minimum 6 months work experience with proper documents to validate the same.
UG and Graduate, both can apply.

Interview Rounds

HR interview
Assessment
Operation Round
Assessment
****************** Need to use own system with required specifications***********************

Interested candidates can share their CV on the below mentioned details.
rituparna.das1@teleperformancedibs.com

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Delhi, NCR

Apply

[Full Time] Executive or Sr. Executive (International Travel Sales) at Fareportal

Wed, 25 Feb 2026 12:00:00 +0530

Job Description
Role Overview
As a Sales Representative you will play a pivotal role in Fareportals business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the sales team. The role is Full-time working the night shifts 5 days per week.

Responsibilities
Sales representative should be able to understand company's products and services and their advantages and disadvantages. And should be able to quickly address customer concerns and questions and overcome potential roadblocks in the sales cycle.
Must meet KPIs to ensure optimal productivity and efficiency. Would be responsible to meet revenue goals and other key KPIs.
Frequently deal with difficult prospects and passengers, but they must remain driven and positive even in the face of adversity to transform leads into sales.
Sales representatives are personable communicators who clearly and persuasively describe products and services to passengers to encourage sales transactions.
Demonstrates a clear understanding of policies and procedures of operation; complies with and applies policies and effectively applies new work methods, skills to complete work.
Will be doing rigorous follow-ups with the customers.
Willing to work 24/7.

Key Requirements:
Graduate with Excellent oral communication skills and must be able to communicate their thoughts clearly in English.
Minimum 1 year International Sales experience (Voice Process).
The ideal candidate should be detail-oriented, customer-focused, and experienced in handling Sales efficiently.
Open to work 24/7 as per business requirement.
Call HR Aarti-8851789236
Aarti.ctr@fareportal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Fareportal
Location(s): Noida, Gurugram

Apply

[Full Time] Integration Consultant-III at UKG

Mon, 23 Feb 2026 12:00:00 +0530

Job Description
Deliver high-quality integration solutions and consulting services for UKG Workforce Management (WFM/Dimensions), partnering cross-functionally and with customers to design, build, and deploy integrations that meet business requirementswhile exemplifying UKG behaviors and customer-centric delivery.
Role Summary
As a P3 Senior Regional Integration Consultant, you will own complex integration workstreams, operate independently across the full lifecycle, and serve as a go-to advisor for high-impact customers. Youll proactively shape solutions, lead customer interactionsespecially in difficult/sensitive contextsand mentor peers while driving predictable delivery outcomes.
Key Responsibilities
Troubleshoot and resolve advanced/complex issues; map custom business requirements to technical solutions and build non-templated Boomi integrations as needed.
Lead internal and external meetings, manage integration timelines, communicate changes proactively, and coordinate across multi-team programs.
Consistently lead stakeholder meetings; handle escalated or sensitive customers independently with strong presence and judgment.
Drive integration discovery and scoping for higher-complexity efforts; advise on risks, trade-offs, and rollout strategies.
Consult on higher-complexity issues, identify process/technology improvements, and lead team projects with limited risk when required.
Qualifications
5-8 years of Industry/Consulting experience
Comprehensive knowledge of UKG WFM product lines/modules with sustained experience delivering complex WFM integrations (baseline 3+ years in WFM; P3 demonstrates advanced mastery).
Advanced proficiency in Boomi and related tools; capable of building complicated integrations without templates; strong facility across SQL and XML; able to consult on higher-complexity issues.
Works independently, requiring guidance only in the most complex situations; mentors others; exhibits strong UKG presence with customers.
Bachelors degree in Computer Science, Information Technology, or related field; UKG WFM and/or Boomi certifications preferred.
Impact & Scope
Impacts day-to-day operations through comprehensive proficiency in tools, systems, and procedures.
Independently exercises judgment within defined practices; drives improvements and coaches peers.
Job Classification
Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: UKG
Location(s): Pune

Apply

[Full Time] Female Tele-sales Executive (work From Home | Part-time / Full-time) at Mockitx

Mon, 23 Feb 2026 12:00:00 +0530

Job Description
Female Tele-Sales Executive (WFH)
Call assigned leads
Explain MockitX mock interview services
Convert leads into paid bookings
Performance-based role
Selection via live calling test

vardaan.singh.pawar@mockitx.com | 8889164901
Perks and benefits
Mobile bill reimbursements
Job Classification
Industry: Education / Training
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Mockitx
Location(s): Gwalior

Apply

[Full Time] Hiring For Jp Morgan International Semi Voice Process!! Min 1yr Exp at Rivera Man Power

Sat, 21 Feb 2026 12:00:00 +0530

Job Description
HI Warm Greetings from Rivera Manpower Services,

Currently we are hiring for JP Morgan chase for Claims Specialist

Note : Minimum One year Experience is International voice Process is a Must.
Should not have career Gap of more then 6 months
Please call and book your interview slots:

DHARSHAN
7996002799

(Please send us a message on WhatsApp in case the numbers are busy).
Location: Bangalore
CTC: Upto 6.5LPA
Process: International Voice Process(>1y exp)
60 notice acceptable
Required Candidate profile
* Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory.
* Not more than 6 months of Gap is acceptable in career.
*Only Customer Service Experience.
* International Voice Background preferred.
Perks and Benefits
*Night Shift allowance
*daily Food allowance
*Both Ways Cab Provided.
*incentives
*insurance

Regards,
DHARSHAN
7996002799
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru

Apply

[Full Time] Customer Support Executive at UST

Fri, 20 Feb 2026 12:00:00 +0530

Job Description
https://chat.whatsapp.com/FTjNf3wZZ9IEUgOJ5D9AbORole & responsibilities

Interested candidates can join the group link provided, we post updates in same group.

Rotational Shifts
Rotational Off
Graveyard shift
Permanent Work from Home

Own Laptop & Stable Wifi mandatory

EX AEGIS & EX STARTEK are not eligible
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Startek Aegis Customer
Location(s): Noida, Gurugram

Apply

[Freshers] Voice Process Executive at Cognizant

Thu, 19 Feb 2026 20:34:06 +0530

Job Description

Reporting To

Team Lead
Essential educational Qualification and experience

Freshers & Experience in voice processes
Depending on language of call handled: Fluency in English.
10+2/Any Graduation
1-2 years experience in handling international customer on calls.
Multi-lingual skills are a strong plus.
Must have excellent communication (written and oral) and customer service skills.
Should be ready to work in shifts if needed
Essential skills

Knowledge of customer service principles and practices
Ability to analyze, escalate, or resolve customer questions within established protocols.
Must be adaptable and show engagement through regular change.
Experienced with both phone and written customer support.
Intermediate proficiency with Microsoft Office and Google Suite apps
(drive, Gmail, g-docs, g-sheets)
Excellence in attention to detail and organization skills
Ability to maintain professionalism when communicating with customers.
Proven conflict resolution skills
Demonstrated ability to collaborate within a team environment.
Proven ability to learn quickly.
Proven ability to produce consistent high-quality work.
Proven negotiation skills and patience that create a positive customer
Demonstrated critical thinking skills to facilitate problem solving and proactive error prevention.
Proven time management and organizational skills
Punctuality and self-discipline
Operational Responsibilities

Perform inbound and outbound calls to answer queries
Answer center specific and general queries Center information, feedback/complaints, center change.
Resolve Inquiries which are not contained by virtual assistant smart IVR/ intelligent BOTDeals directly with internal and external customers via telephone (inbound & outbound) and electronic channels.
Respond promptly to internal and external customer inquiries.
Responsible for day-to-day work and adherence to process flows.
Compliance with the obligations as Client Contractual agreement and other
SOP requirements
Ensures all the records and documents maintained as per organizational requirements.
Reporting to the Team Lead on performance, query status and any escalations
Participates in cross-functional and cross-business process improvement initiatives.
Obtain and evaluate all relevant information to handle inquiries and complaints.
Direct or escalate requests and unresolvable issues as needed.
Assists with mentoring and training new employees (as required)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Mumbai

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[Full Time] Assistant Operations Manager at Startek

Wed, 18 Feb 2026 02:27:53 +0530

Job Description
STARTEK welcomes experienced professionals for the role of Assistant Manager

Lead Operations. Drive Performance. Deliver Excellence.!!

HR Name - Alisha A.
HR Contact - 8826179338

Date of Interview - 18th Feb 2026 - 28th Feb 2026
Interview Location -
ITPL Tech Park, Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066.

Interview Time - 12:30 PM -- 05:30 PM
5 days working Rotational Shifts and Rotational Weekoffs

Location - Bengaluru, ITPL

About US -
Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviors that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients, and our shareholders.

Job Description -
Manage end-to-end operations for international voice/non-voice/blended processes
Lead Team Leaders and front-line teams to achieve KPIs (AHT, CSAT, FCR, Productivity, Quality, TAT)
Ensure SLA and client performance metrics are consistently met
Drive daily performance reviews and action plans
Conduct team huddles, coaching sessions, and performance feedback
Handle client governance calls and stakeholder communication
Monitor attendance, shrinkage, and workforce utilization
Identify process gaps and implement improvement initiatives
Ensure compliance with company policies and client guidelines
Drive employee engagement and retention initiatives

Eligibility Criteria -
Minimum Educational Qualification 12th Std.(No Backlogs),Graduation will be preferred.
Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner.
5-8 years of experience in BPO Operations (International Process mandatory)
Minimum 2-3 years of team handling experience (TLs/Team size management)
Strong knowledge of operational metrics and workforce management
Experience in US/UK/Australian clients
Exposure to client-facing governance calls
Six Sigma/Lean certification (added advantage)
Ability to work under pressure and manage multiple tasks simultaneously.
Knowledge of the industrys best practices and trends for team management.
Excellent communication, interpersonal and problem-solving skills.
Strong leadership and organizational skills.
Excellent analytical and decision-making acumen.

Interview Process
HR Screening
Operations Round
Salary discussion

Benefits
Free Transportation (2-way cab provided round the clock)

Your Resume Is Your Gateway to Success. Send It Today
WhatsApp 91+ 8826179338
Email alisha.alexander@startek.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Startek Aegis Customer
Location(s): Bengaluru

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[Full Time] Customer Experience Manager - Pune at Rhea Healthcare

Wed, 18 Feb 2026 01:35:29 +0530

Job Description
Role & responsibilities
- Lead the Service Experience initiative providing Care like no Other.
- Responsible for efficient & effective OP & IP services , standardized service delivery , adherence to SoPs and operational excellence.
- Contributes to revenue generation, business growth through increase in footfall , lead conversion and prevention of leakage, building customer lifetime value.
@ OP:
Resource Planning:
- Ensure shifts are manned as per expected footfall; correct mix of senior/ junior staff.
- Oversee Duty roster for SLMs & OPD CXEs - ensure correct mix of senior & junior staff & adherence.
- Monitor leave and absenteeism to reduce impact on operations.
- Ensure software and equipment functioning is optimal.
- OP area is clean and welcoming.
Operations:
- Conduct daily briefing with the SLM & OP team appreciate good work, address issues, update them on new information.
- Ensure all team members are aware of appointments for the day; consultant availability; specialties; new offers.
- To be available in the OP areas during peak times.
- Personally oversee VIPs arrangements as per their requirements.
- Take Rounds in all OPDs especially during peak times; ensure cleanliness and freshness.
- Ensure that customers are comfortable at all times, delays are handled proactively as per standard.
- Keep track of SLM conversions; bed booking and follow ups.
- Oversee all health check packages conversions.
- Oversee all internal marketing events to maximize productivity.
- Meet Consultants regularly , work closely with them and keep track of their requirements.
- Regularly share customer feedback with respective doctor.
- Track customer complaints, ensure the escalation matrix is adhering to TATs, personally ensure closure of issues.
- Interface with Corporate for all activities at Unit; initiatives towards quality improvement.
- Ensure adherence to all SoPs; department compliance for certifications, audits, awards assessments.
- Ensure accuracy and timely submission of all standard reports - daily , monthly.
@ IP:
- Meet the new admissions.
- Take rounds ; meet all patients their attenders and ensure well-being.
- Track issues reported and closure status as per TAT expedite pending issues.
Financial:
- Ensure all diagnosis / consultations are accounted for in HIS.
- Responsible for accurate daily billing and collection of OPD & IPD.
Responsible for seamless Customer Experience at the facility; adherence to all SoPs
@ OP:
Resource Planning:
- Ensure shifts are manned as per expected footfall; correct mix of senior/ junior staff.
- Oversee Duty roster for SLMs & OPD CXEs - ensure correct mix of senior & junior staff & adherence.
- Monitor leave and absenteeism to reduce impact on operations.
- Ensure software and equipment functioning is optimal.
- OP area is clean and welcoming.
Operations:
- Conduct daily briefing with the SLM & OP team appreciate good work, address issues, update them on new information.
- Ensure all team members are aware of appointments for the day; consultant availability; specialties; new offers.
- To be available in the OP areas during peak times.
- Personally oversee VIPs arrangements as per their requirements.
- Take Rounds in all OPDs especially during peak times; ensure cleanliness and freshness.
- Ensure that customers are comfortable at all times, delays are handled proactively as per standard.
- Keep track of SLM conversions; bed booking and follow ups.
- Oversee all health check packages conversions.
- Oversee all internal marketing events to maximize productivity.
- Meet Consultants regularly , work closely with them and keep track of their requirements.
- Regularly share customer feedback with respective doctor.
- Track customer complaints, ensure the escalation matrix is adhering to TATs, personally ensure closure of issues.
- Interface with Corporate for all activities at Unit; initiatives towards quality improvement.
- Ensure adherence to all SoPs; department compliance for certifications, audits, awards assessments.
- Ensure accuracy and timely submission of all standard reports - daily , monthly.
@ IP:
- Meet the new admissions.
- Take rounds ; meet all patients their attenders and ensure well-being.
- Track issues reported and closure status as per TAT expedite pending issues.
Financial:
- Ensure all diagnosis / consultations are accounted for in HIS.
- Responsible for accurate daily billing and collection of OPD & IPD.
- Ensure no revenue leakage; discounts are followed as per policy; follow up on outstandings /dues.
- Responsible for Insurance submission, recovery & disallowance.
Responsible for Outstanding Service Experience Delivery:
- Ensure self & team is well-groomed as per standard; maintain discipline and decorum.
- Responsible for the implementation of the Service Vision ensures service experience creates customer delight.
- Focuses on enhancing customer experience, through personal interaction and involvement in fulfilling their expectations.
- Offers suggestions that strengthen the service offering, based on real-time understanding of gaps.
- Coordinates with all departments to ensure customers are comfortable and services are as per standard; issues are resolved within TAT.
Consultant Relationship:
- Has a good relationship with consultants builds rapport and works well with them.
Team Management:
- Provides strong leadership and direction; inspires team to perform exceptionally.
- Hires the right fit functional skills and service attitude are aligned.
- Induction of new hires : effective department induction; complete understanding of processes.
- Manages performance: builds and grows talent through training, learning and on job assignments.
- Plans and implements training & upskilling.
- Evaluates performance and advances the professional development of team.
- Builds competent 2nd line.
- Ensure team discipline and adherence to policy and guidelines.
- Ensures team well-being, retention and commitment; provides counselling and guidance.
- Champions programs that appreciate, recognize and reward outstanding service.
- Involved actively in Welfare activities, working with HR & other departments to build a caring work environment for all.

Preferred candidate profile

- Good Interpersonal Skills; team player; dependable; patient
- Empathic, communicating effectively ,connects well with all stakeholders
- Fluency in English and Regional language
- Strong leadership skills : ability to influence , focused and capable of successfully meeting goals
- Logical thinker, makes decisions smartly and quickly
- Passionate about driving Outstanding Service, enable team to excel, understands customers & enjoys assisting them
- Eye for detail; accurate and thorough in follow up and completion of tasks
- Works well under pressure, maintains calm; seeks to resolve situations gracefully
Job Classification
Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Rhea Healthcare
Location(s): Pune

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[Walk-ins] Customer Support Representative at IGT Solutions

Tue, 17 Feb 2026 12:00:00 +0530

Job Description
Job Description / Role & Responsibilities:-

Hello job seekers we are looking for Fresher/ Experienced candidates for international voice process

Role: International Voice Process
Process: Voice / Blended
Industry: BPO
Qualification: Graduation

What's In It For You?

5 days working( rotational off based on process)
Transport facility available
Salary - upto 40k CTC
Attractive Salary + Incentives
Excellent Work Culture & International Exposure
Fast-Track Career Growth Opportunities
Graduation is mandatory

Who Can Apply?

Graduated fresher can apply
Excellent communication
Comfortable for 24/7
Immediate joiners

Start Your Career With Us!

Interested candidates can share their resumes on WhatsApp or can directly connect.

Limited Opening- Apply Now.
Walk-in Interview Details:-
Location: IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana

Timings: 10:00 AM- 4:00 PM
POC: HR Madhulika (8299505342)

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

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[Freshers] Customer Care Executive at TP

Tue, 17 Feb 2026 12:00:00 +0530

Job Description
Interested Candidates can connect to HR Sujan(Contact Number: - 9038477914) and contact only on the given number.

Email ID: - sujan.sarkar@teleperformancedibs.com

Greetings Kolkata!
TP welcomes you to be a part of our dynamic team!
Domestic voice process, Inbound
Location: Kolkata, Salt Lake sector v
**FRESHERS ARE ENCOURAGED TO APPLY **

About the Role:
We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query.

Responsibilities:
Handling customer inquiries and resolving issues
Providing product/service information to customers
Meeting and exceeding customer satisfaction

Requirements:
Minimum 12th pass qualification
Fresher and experienced both can apply
Excellent communication and interpersonal skill in Odiya, Assamese, Bhojpuri, Maithili + Hindi/English
No leave requirement for upcoming 90 days
Looking for Immediate joiners only
Aadhaar should be linked with the candidates contact number

Shifts:
Rotational shift including night shift (for male candidates)
No night shift for Female candidates
Any 9 hour during 24x7
6 working days with 1 rotational week off

Perks and Benefits: -
EPFO
ESIC
Flexible shifts
Language Allowance

Salary:
Hindi+Bengali
CTC 13K

English(Hindi+Bengali)
CTC 15K

Hindi+Bhojpuri
CTC 13K

English + Assamese:
CTC 18K

Assamese + Hindi:
CTC 18k

Odiya + English:
CTC 15K

Odiya + Hindi:
CTC 14K

Interview Rounds
1) HR round
2)Ops Round
3)Assessments.

Interested Candidates can connect to HR Sujan (9038477914) and contact only on the given number or can directly send the resume at the given number.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Kolkata

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[Freshers] Part-Time - Telecaller || 12th Pass || Fresher & Exp || @Pune at Credicus

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Process: Part Time - Telecaller- Handling Inbound And Outbound calls.- Hindi, Marathi & Basic Eng.- Calling the candidates and scheduling the interviews- Freshers & Exp both can apply- Part Time: 5:00PM -9:30PM- Salary: 5K -8K Inhand
Required Candidate profile
Qualification: HSC And AboveApply Now,
Contact For More Details / Information
HR Pornima - 70300 56976
Perks and benefits
* Quaterly apprisal And Huge Incentives *
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Credicus Business
Location(s): Pune

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[Walk-ins] Mega Walk-in drive || International and Domestic Process at IGT Solutions

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Job description

Role & responsibilities

Hello job seekers we are looking for Fresher/ Experienced candidates for international voice/ Non-voice process

Role: International Voice Process/ Non-voice process
Process: Voice / Blended
Industry: BPO
Qualification: Graduation/ Undergraduate

What's In It For You?
5 days working( rotational off based on process)
Transport facility available
Salary - upto 40k CTC
Attractive Salary + Incentives
Excellent Work Culture & International Exposure
Fast-Track Career Growth Opportunities

Who Can Apply?
UG/Grad
Fresher/Experience (UG with experience only)
Excellent communication
Comfortable for 24/7
Immediate joiners

Start Your Career With Us!
Interested candidates can share their resumes on Whatsapp or can directly connect on - 9870236048 (Yatika)

Location: IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

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[Full Time] Customer Care Executive - Mohali at Teleperformance (TP)

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Teleperformance is hiring for Mohali !!!!

Process : International Chat
Language : Fluent English
Location : Mohali
Mode : WFO
Qualification : Graduate
Shifts : Rotational
Week offs : Rotational
Number of days working : 5.5
Salary offered : 25k CTC, 21k in hand + 2k PLI
Cab services would only be provided to females.

Interested candidates can reach out to the below mentioned contact details :
HR Barnali -
7384484039
barnali.dutta@teleperformancedibs.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mohali, Chandigarh

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[Walk-ins] Customer Support Executive - Malayalam Voice Process at Teleperformance

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Job Title: Customer Support Executive (Malayalam Voice Process)
Domain: Banking Domain
Location: Ambit IT Park, Ambattur, Chennai
Eligibility Criteria:

12th Pass or any Graduates can apply
Freshers can apply
Looking for Immediate joiners.

Language Requirement:

Malayalam & English

Salary:

17,500 Take Home / 21,000 CTC

Work Schedule:

6 days working, 1 rotational week-off
Complete Day Shift
8hrs work & 1hr break (9hrs Shift)

Location:

Ambit IT Park, Ambattur
Contact:

Priya HR: 8870193504

NOTE: Mention Priya HR on top of your resume while coming for a walk-in, give a call to the above contact number before reaching or for any queries.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

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[Full Time] Assistant Manager at NLB Service

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities

Key Responsibilities
Client & Stakeholder Engagement:
- Act as the primary liaison for client communication and relationship management.
- Ensure alignment with client objectives and deliverables.
- Manage escalations and provide timely resolutions.
Operational Governance:
- Deliver all contractual SLAs and KPIs (CSAT, AHT, Quality, FCR, Compliance).
- Implement continuous improvement initiatives to enhance efficiency and customer experience.
- Ensure adherence to US Banking compliance standards.
-Optimize schedule adherence and manage shrinkage.
Leadership & People Management:
- Lead and mentor a team of supervisors and agents to achieve performance goals.
- Foster a culture of accountability, engagement, and excellence.
- Build high-performing teams through coaching, mentoring, and succession planning.
- Monitor attrition and engagement scores, implement retention strategies.
Technology & Workforce Optimization:
- Ensure optimal use of Genesys for routing and reporting.
- Leverage WFM reports for accurate forecasting, scheduling, and adherence.
Performance Reporting:
- Analyze operational data to identify trends and implement corrective actions.
- Prepare and present performance reports to client stakeholders.
Required Skills & Experience
-
- Managerial Experience: 58 years managing inbound voice processes.
- Domain Expertise: US Banking Inbound customer service operations.
- Technical Skills: Genesys platform, SLA/KPI management.
- Client-Centric Approach: Strong stakeholder and client management skills.
- Leadership: Proven ability to lead and develop large teams.
- Communication: Exceptional verbal and written communication skills.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: NLB Services
Location(s): Noida, Gurugram

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[Walk-ins] Customer Support Executive - Malayalam, Kannada, Telugu at Teleperformance (TP)

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Job Title: Customer Support Executive (Voice Process)- Malayalam, Kannada, Telugu
Domain: Banking Domain
Location: Ambit IT Park, Ambattur, Chennai

Eligibility Criteria:
12th Pass or any Graduates can apply
Freshers can apply
Looking for Immediate joiners.

Language Requirement:
Malayalam & English
Kannada & English
Hindi & English
Telugu & English

Salary:
17,500 Take Home / 21,000 CTC (Malayalam)
16,500 Take Home / 20,000 CTC (Kannada 12th eligibility)
17,500 Take Home / 21,000 CTC (Kannada Graduates)
15,500 Take Home / 18,500 CTC (Telugu)
15,500 Take Home / 18,500 CTC (Hindi)

Work Schedule:
6 days working, 1 rotational week-off
Complete Day Shift
8hrs work & 1hr break (9hrs Shift)

Location: Teleperformance, Ambit IT Park, Ambattur
Contact: Priya HR: 8870193504
NOTE: Mention Priya HR on top of your resume while coming for a walk-in, give a call to the above contact number before reaching or for any queries.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Freshers] Telesales Associate at Hinduja Global

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Outbound sales process for Bank.
Voice process
Work from Office
Key Responsibilities:
Conduct outbound calls to prospective customers and generate leads.
Address inbound queries and provide accurate information about Banking services.
Promote and sell banking products.
Drive activation process by ensuring newly acquired customers start using their credit cards promptly.
Manage retention process by engaging with existing customers, resolving concerns, and offering relevant upgrades or benefits to enhance loyalty.

Candidate Requirements:
Good communication and interpersonal skills.
A graduation degree (any stream) is mandatory.
Freshers and candidates with BPO or customer service experience are encouraged to apply.
Age limit: 18 to 32 years.
Ability to work independently as well as within a team.
Compensation & Benefits:
Monthly Salary: Fresher- 18,000 (in hand)
Experienced- Negotiable
Additional Perks:
Provident Fund (PF)
Health Insurance
Performance-Based Incentives
Pick-up and Drop Facility only for Thane Branch
Bank Holidays Off
24 Paid Leaves Annually
Working Hours:
Monday to Saturday: 9:30 AM to 6:30 PM or 10:00 AM to 7:00 PM
Week Offs: Alternate Saturday plus rotational off for Thane
Alternate Saturday plus Sunday off for Juinagar

Note: This is off role requirement. Selected candidates will be on HGS payroll.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Hinduja Global
Location(s): Mumbai

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[Contract] Customer Support Executive at Teamlease Digital

Sun, 15 Feb 2026 09:36:14 +0530

Job Description
Role Objective:
A Customer Support Executive handles inbound calls / handles chats / replies to emails. The responsibility is to respond to incoming calls from the customers to address their queries / concerns, troubleshoot problems, provide information, and handle complaints regarding the organizations products or services.
Roles & Responsibilities:
Should be able to resolve customer queries & handle grievances to preserve the companys reputation
Build sustainable relationships and trust with customer through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Take the extra mile to engage customers & take initiatives in the team
Making sure the job is completed within the defined SLA / TAT time
Should be focused to achieve 100% customer satisfaction and zero client or customer escalations
Informs customers by explaining procedures; answering questions; providing information
Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures
Escalate appropriate issues and follow-up till closure
Keep records of customer interactions, process customer accounts and file documents
Skills & Experience
0-11 months of experience in customer support (voice and non-voice)
Excellent communication and interpersonal skills
International calling experience is preferred
Proficient with computers and other productivity suites
Should have strong analytical & convincing skills
Ability to apply the training knowledge in real world situations
Flexible to work in shifts
Good typing skills
Good at multitasking Handling voice / non-voice activities together

Please share cv to naresh.bolireddy@teamlease.com
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Contract
Contact Details:
Company: Teamlease Digital
Location(s): Bengaluru

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[Walk-ins] Customer Support Executive (Voice Process) at Teleperformance

Sun, 15 Feb 2026 07:28:42 +0530

Job Description
Job description

Job Title: Customer Support Executive (Voice Process)

Domain: Banking Domain

Location: Ambit IT Park, Ambattur, Chennai
Eligibility Criteria:
12th Pass or any Graduates can apply
Freshers can apply
Looking for Immediate joiners.

Language Requirement:
Malayalam & English
Kannada & English

Salary:
14,500 to 17,500 Take Home ( Malayalam )
16,500 to 17,500 Take Home ( Kannada )

Work Schedule:
6 days working, 1 rotational week-off
Complete Day Shift
8hrs work & 1hr break (9hrs Shift)

Location:
Teleperformance, Ambit IT Park, Ambattur
Contact:
Aruna HR: 6385858268

NOTE: Mention Aruna HR on top of your resume while coming for a walk-in, give a call to the above contact number before reaching or for any queries.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Ambattur

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[Freshers] Customer Care Executive - Blinkit Blended Process (Work From Home) at UST

Sun, 15 Feb 2026 05:01:39 +0530

Job Description

Roles & Responsibilities:
Handle customer queries through calls, chats, and emails for the Blinkit process.
Ensure customer satisfaction by resolving issues efficiently and professionally.
Manage order-related concerns like delivery delays, refunds, and replacements.
Maintain accurate call logs and case updates while adhering to quality and productivity standards.
Collaborate with internal teams to ensure smooth communication and issue resolution.

Eligibility Criteria:
Excellent communication skills in English & Hindi (spoken and written).
Education: Undergraduate / Graduate (any stream).
Experience: Freshers and experienced candidates can apply.
Must have a laptop/desktop with minimum 8GB RAM and Windows 10.
Wi-Fi connection is mandatory.
Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1 hour break).
6 days working, 1 rotational week off.
On-the-job training provided (certification required post-training).

Interview Process:
HR Evaluation
L1 Operations Evaluation
L2 Operations Round
Ambition Test
Client Evaluation

Salary: 17,000 20,000 CTC per month
Employment Type: Full-time
Work Mode: Permanent Work From Home (WFH)

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Startek Aegis Customer
Location(s): Lucknow

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[Full Time] Customer Support Executive at Teamlease Digital

Sun, 15 Feb 2026 03:59:53 +0530

Job Description
Role Objective:A Customer Support Executive handles inbound calls / handles chats / replies to emails. The responsibility is to respond to incoming calls from the customers to address their queries / concerns, troubleshoot problems, provide information, and handle complaints regarding the organizations products or services.

Roles & Responsibilities:
Should be able to resolve customer queries & handle grievances to preserve the companys reputation
Build sustainable relationships and trust with customer through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Take the extra mile to engage customers & take initiatives in the team
Making sure the job is completed within the defined SLA / TAT time
Should be focused to achieve 100% customer satisfaction and zero client or customer escalations
Informs customers by explaining procedures; answering questions; providing information
Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures
Escalate appropriate issues and follow-up till closure
Keep records of customer interactions, process customer accounts and file documents
Skills & Experience
0-11 months of experience in customer support (voice and non-voice)
Excellent communication and interpersonal skills
International calling experience is preferred
Proficient with computers and other productivity suites
Should have strong analytical & convincing skills
Ability to apply the training knowledge in real world situations
Flexible to work in shifts
Good typing skills
Good at multitasking Handling voice / non-voice activities together

Please share cv to naresh.bolireddy@teamlease.com
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Teamlease Digital
Location(s): Delhi, NCR

Apply

[Freshers] Customer Service || Chat & Voice || Sal Upto 5LPA at Wipro

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 5LPA
Fresher and Experience both are welcome
5 Days working
Rotational Shifts
Rotational Week Off
Interested Candidates Can Call/WhatsApp on HR Piyush 6377534547 / HR Sneha 6377640839
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Wipro HR Piyush
Location(s): Noida, Gurugram

Apply

[Full Time] SPE-Ins Claims at Cognizant

Sat, 14 Feb 2026 12:00:00 +0530

Job Description

Job Summary
Join our dynamic team as a Specialist in Insurance Claims Data Associate where you will leverage your expertise in customer service and IT domain to enhance our claims processing efficiency. With a hybrid work model and rotational shifts you will play a crucial role in ensuring seamless operations and contribute to the companys mission of delivering exceptional service to our clients.

Responsibilities
Analyze and process insurance claims with precision to ensure timely resolution and customer satisfaction.
Collaborate with cross-functional teams to streamline claims processing and improve operational efficiency.
Utilize IT domain knowledge to enhance claims management systems and support digital transformation initiatives.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Implement best practices in claims handling to minimize errors and optimize workflow.
Monitor claims trends and provide insights for process improvement and risk mitigation.
Support the development of training materials and conduct sessions to enhance team capabilities.
Ensure compliance with industry regulations and company policies in all claims activities.
Contribute to the development of innovative solutions to improve customer experience and service delivery.
Maintain accurate records and documentation for all claims processed to ensure transparency and accountability.
Participate in rotational shifts to provide consistent support and coverage for claims operations.
Engage in continuous learning to stay updated with industry developments and enhance professional skills.
Foster a collaborative work environment to drive team success and achieve organizational goals.

Qualifications
Demonstrate proficiency in customer service and IT domain to effectively manage insurance claims.
Possess strong analytical skills to assess claims data and identify areas for improvement.
Exhibit excellent communication skills to interact with clients and team members effectively.
Have experience in Property & Casualty Insurance as a nice-to-have skill to enhance domain expertise.
Show adaptability to work in a hybrid model and rotational shifts to meet business needs.
Display a proactive approach to problem-solving and process optimization.
Commit to ongoing professional development to enhance skills and industry knowledge.

Certifications Required
Certified Customer Service Professional (CCSP) ITIL Foundation Certification.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Pune

Apply

[Freshers] Customer Service || Chat & Voice || Sal Upto 6LPA at Multinational Company

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Resolving customer queries over chat or voice
Salary upto 6LPA
Fresher & Experienced both welcome
5 Days working
Rotational Shifts
Cabs provided
Interested candidates call to HR Muskan 9664253597 / HR Nagender 7850935771
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Multinational Company
Location(s): Jaipur

Apply

[Freshers] Exciting Opportunity: International Voice Process | Earn Up To 7 Lpa at Rivera Man Power

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Build a Global Career with Top MNCs!

We are inviting talented and dynamic candidates to join our Global Voice Support Team. This role offers exposure, career growth, and the opportunity to work with international clients.

If you're passionate about communication and customer satisfaction, attend the interview and unlock your potential!

For more details about interview, please contact

Maria - 9986584828
Jessica - 8884496981
(Please send us a message on WhatsApp in case the numbers are busy).

NOTE:
Provisional degree certificate and PANCARD (hard copy) mandatory.

Job Details

Process: Global Voice Support Team
Work Location: Bangalore
Cab Service: Both ways provided
CTC Details: UG & Grads - 7 LPA
Shift Timings: US Rotational Shifts / Rotational Off
Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience).

Roles and Responsibilities
Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing.

Desired Candidate Profile
* Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory.
*Only Customer Service Experience.
* International Voice or technical Back ground preferred

Perks and Benefits
*Incentives
*Insurance
*Pickup & Drop Facility

Regards,

Maria - 9986584828
Rivera manpower services
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 4.5lpa at Accenture

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 4.5 LPA
Fresher and Experience both are welcome
5 Days working
Rotational Shifts
Rotational Week Off
Interested Candidates Can Call/WhatsApp on HR Nimita 7737710654
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Nimita
Location(s): Chennai

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 6lpa at Accenture

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Resolving customer queries over chat or voice
Salary upto 6LPA
Fresher & Experienced both welcome
5 Days working
Rotational Shifts
Cabs provided
Interested candidates call to HR Anju 8949309495
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Anju
Location(s): Mumbai

Apply

[Freshers] Customer Service || Chat & Voice || Sal Upto 5LPA at Multinational Company

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 5LPA
Fresher and Experience both are welcome
5 Days working
Rotational Shifts and Week Off
Cabs provided
Interested Candidates Can call/ WhatsApp on HR Divya 7891345489 / HR Simon 8955589231
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Multinational Company
Location(s): Pune

Apply

[Walk-ins] Document Validation/qa(nontech) ||fresher/exp || Walk-in || Gopanpally at Wipro

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Greetings from WIPRO, Walk-in drive for Freshers and Experienced !!!

NOTE: Max 150 candidates will be allowed per day - first come first Serve

Required Skills:
Should be excellent in English communication
Basic knowledge of Quality analysis and document validation and auditing
Should be an Immediate Joiner
Specifications:
Work location- Hyderabad
Should be flexible to "Work from Office"
Should be flexible to work in Rotational shifts (Including night shifts)
Qualification- Intermediate and Graduates are eligible (should have all documents, PC & CMM Mandatory)
Pursuing candidates are not eligible (Graduation or post graduation)
B.Tech. M.Tech and MCA are NOT Eligible.
Bothe freshers and Exp(Only relevant) are eligible
Need immediate joiners
Working days- 5 Days a week with 2 days week off

Interview Location:
Gopanpally Development Center (GPY) Survey No.124, & Part of 132/P SEZ Gopanapally Hyderabad - 501301

Time- 11am to 1pm

Please carry below documents for the interview:-
1) Updated Resume
2) Recent Passport size photograph
3) Aadhar card & PAN card & Voter Card- (Original)
4) Provisional certificate of highest qualification.(Graduation/ PG)
5) Exp letter and last 3 month's payslip for experienced candidates

Thanks & Regards,
Wipro TA Team

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] Customer Experience Associate II at Conduent

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Freshers who are interested in Voice Process (Inbound calls)
Education Qualification - Min. Intermediate/ 12th/ PUC Graduate
Good English verbal and written skills required.
Preferred candidates willing to work with International BPO Industry
Provide product and service information to customers.
Identify and escalate issues to supervisors.
Respond to customer's issues on TAT.
Willing to work in night shifts (US time zones)
Immediate Joiners preferred.
Walk in Details:
No:of positions - 500 +
Walk in Date - Feb month -Monday to Friday
Time - 10 AM to 1 PM (NOON)
Shift Timings - Night Shifts (Mandatory)
Venue Details - Conduent Business Services India LLP
Unit A, Level 1, Aviator Building, ITPB, Whitefield Road, Bangalore 560 066, India.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Conduent
Location(s): Bengaluru

Apply

[Full Time] Hiring For Travel Consultants || Ggn || 42k Ctc || Call Sneha at Origin Recruiters

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Hiring For Travel Consultants - Apple Leisure GroupLocation: GGNJob Description:
>Provide support to US Customers related to their travel issues.
>Handling Booking, Ticketing, Cancellation.PERKS:- 36K inhand + Incntvs
*Both Way Cabs
* Meals
Required Candidate profile
Eligibility:1. Need Candidates with excellent comm. skills.
2. Comfortable with WFO.
3. Comfortable with US Shifts.
3. Candidate must be from a Hiring Zone.HR Sneha- 9217429357 (Call/WhatsApp)
Job Classification
Industry: Recruitment / Staffing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Origin Recruiters
Location(s): Noida, Gurugram

Apply

[Freshers] Fresher - Process Associate - Content moderation at Genpact

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma) (We are considering only 2021-2025 passouts)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Freshers] Fresher- Process Associate-Kolkata at Genpact

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact inviting Applications for Process Associate, Transaction Risk Investigator roles || 6 months fixed term contract || Kolkata

Note: We are hiring for 6 months fixed term contract role (permanent basis performance)
Graduation: Any grad except law is eligible
Duration: 6 months contract (permanent basis performance)
Work location: Kolkata (Only work from office)
Shifts: Flexible with any shift
The Transaction Risk Investigator will be responsible for various tasks related to investigating and eliminating online ecommerce risk. The ideal candidate will have experience in the ecommerce payments industry, possess previous trust and safety experience, and have a proven track record of success in a customer-driven work environment. This role requires strong analytical skills and the ability to thrive in a fast-paced team setting. The Transaction Risk Investigator will work under minimal supervision from the Manager and will rely on excellent judgment to plan and achieve goals.

Responsibilities:
Conduct investigations to identify and mitigate online ecommerce risk.
Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication.
Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, company associates, and third parties.
Ensure productivity and maintain highest quality assurance standards.
Leverages appropriate operational tools and applications to find the data.
Ability to successfully navigate websites.
Understands and adheres to workflow directions, SOPs.
Performs a variety of routine standard tasks in non-voice queues like email, chat etc.

Qualifications we seek in you!
Minimum Qualifications:
Any graduate (except law/diploma)
Only Freshers are eligible.
Strong interpersonal skills to effectively communicate complex transactional issues to internal and external customers.
Strong Problem solving skills
Strong time management and organizational skills
Aptitude for determining situational needs and providing appropriate solutions.
Must be able to work on a flexible schedule (including weekends)

Preferred Qualifications:
Good Analytical & Problem-Solving skills

Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Fresher - Process Associate - Content moderation at Genpact

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate, Content Moderation

*Work location: Hyderabad (work from office)
*Any graduate is eligible (except law/diploma) (We are considering only 2021-2025 passouts)

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible
Preferred qualification
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Nagpur

Apply

[Freshers] Fresher - Chat support at Genpact

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Inviting applications for Process Associate, Chat support roles
**Candidate should be able to speak/read/understand English and Hindi language.

Graduation: Any grad except law is eligible (post-graduates are not eligible, we are only considering graduates for this role)
Languages known: English + Hindi
Shifts: Flexible with any shift

Role & Responsibilities:
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support
Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Nagpur

Apply

[Walk-ins] Kolkata Walk-in For Freshers on 16th Feb. (Fixed term role) at Genpact

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Walk-in drive for Transaction Risk Investigator roles || 6 months fixed term contract || Kolkata on 16th February 2026

Note: We are hiring for 6 months fixed term contract role (permanent basis performance)

Drive Date: 16-February-2026 (Monday)
Drive timings: 11:00 AM -1:00PM
Venue: Genpact, Imagine Tech Park, Plot no 6, DP Block, Sector - V, Salt Lake, Kolkata 700091, West Bengal
Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Duration: 6 months contract (permanent basis performance)
Work location: Kolkata (Only work from office)
Shifts: Flexible with any shift

Mandatory documents to carry: 2 passport size photographs (One photo to be pasted on resume), 2 copies of resume, Original Aadhar card

The Transaction Risk Investigator will be responsible for various tasks related to investigating and eliminating online ecommerce risk. The ideal candidate will have experience in the ecommerce payments industry, possess previous trust and safety experience, and have a proven track record of success in a customer-driven work environment. This role requires strong analytical skills and the ability to thrive in a fast-paced team setting. The Transaction Risk Investigator will work under minimal supervision from the Manager and will rely on excellent judgment to plan and achieve goals.

Responsibilities:
Conduct investigations to identify and mitigate online ecommerce risk.
Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication.
Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, company associates, and third parties.
Ensure productivity and maintain highest quality assurance standards.
Leverages appropriate operational tools and applications to find the data.
Ability to successfully navigate websites.
Understands and adheres to workflow directions, SOPs.
Performs a variety of routine standard tasks in non-voice queues like email, chat etc.

Qualifications we seek in you!
Minimum Qualifications:
Any graduate (except law/diploma)
Only Freshers are eligible.
Strong interpersonal skills to effectively communicate complex transactional issues to internal and external customers.
Strong Problem solving skills
Strong time management and organizational skills
Aptitude for determining situational needs and providing appropriate solutions.
Must be able to work on a flexible schedule (including weekends)

Preferred Qualifications:
Good Analytical & Problem-Solving skills

Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Full Time] Customer Service - Sales - Housing - EM - Sales at Tata Capital

Thu, 12 Feb 2026 12:00:00 +0530

Job Description

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline

Identify target areas for prospective business
Pre-screen customer segments as per the organization norms
Ensure the number of log in along with disbursement
Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
Execute sales promotion activities to build customer interest in the TCFSL brand

Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
Ensure vendor empanelment and develop relationships with new vendors.
Develop strong distribution channels
Ensure compliance to all Audit / RBI regulations.

Job Classification
Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Tata Capital
Location(s): Anantapur

Apply

[Walk-ins] Mega Walk in - Customer Support Executive (Non-Voice Process) at TP

Wed, 11 Feb 2026 16:05:25 +0530

Job Description
!!Greetings from Teleperformance!!

Job Title: Customer Support Executive

Job Description:
We are looking for a Customer Support Executive with Good English communication skills - ready to work with (Non Voice Process) and Experience (Minimum 6 Months - 1 year) are eligible.

Salary:2 LPA - 4 LPA

Work Time: Any 9 hrs of rotational day & night shift (24*7)

Work Days: Any 5 days of work / 2 day rotational week off

Location: Ambattur, AMBIT IT Park

Eligibility: Graduation (Experience Min 6 Mths - 1 Yr)

Employment type: Full - Time

Candidates can come for Direct Walkin Interview

Location: AMBIT IT Park, Ambattur.

Mention the Priya HR name at the top of your resume

Also drop your CV to the below mentioned contact

Contact: Priya HR@ 8870193504 / priya.priya52@teleperformancedibs.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Ambattur

Apply

[Freshers] International Voice Process Executive - HR Disha at Wipro

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
NOTE - Mention " Applied for CSA Kol" and share your CV at 9740392834

* FRESHERS/ EXP both eligible *

Role & responsibilities:
Provide Voice support to International Clients.
Handling Customer Queries
Delivering excellent customer service
Adhering to communication standards
Problem Solving
Preferred candidate profile:
Resource should have Excellent Communication Skills
Resource should be flexible to work in night shifts.
Graduation mandatory (No Civil/Mechanical/LLB) NO PURSUING CANDIDATES)
Immediate Joiners required
Seniority Level:
Entry Level
Perks and benefits:
Transportation Facility
Medical Health Insurance
Permanent Position
No Bonds or Agreements
Direct payroll
On the job training
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Kolkata

Apply

[Freshers] Content Moderation -Non Voice Bengali & English - Process Associate at Genpact

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact inviting applications for Content Moderation - English+Bengali

Work location: Hyderabad
Designation-Process Associate
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali
Work mode- Work from office

**Candidate should be able to speak/read and understand Bengali and English language.

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Customer Support Executive at Twelve I Consultant

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Work from the office

Gurugram/Noida
Customer Support
Voice process/Chat process
Fresher/Experienced
Need fluent english candidates

*Note: Complete 1 year of experience will be considered, experience
must have all the documents

Salary:-1.80 to 4 LPA Plus other attractive benefits and perks
Rotational shift//5 days working
Cabs available

The candidate must be an immediate joiner and have excellent communication skills.

Interested candidates can drop their resume at 9125776661 (Hr Harvindar)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Twelve I Consultant
Location(s): Noida, Gurugram

Apply

[Freshers] Cards Relationship Manager at Indusind Bank

Wed, 11 Feb 2026 12:00:00 +0530

Job Description

Role Details :

Need dynamic service oriented team member to be a part of Contact center to cater to the needs of IndusInd Bank valuable customers over the Phone (Across all verticals).

Overall Job Description :

Answer inbound calls and assist customers with their Queries/Request/Complains.
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines.
Capture problem indicators, highlight and suggest improvement.
Adherence to the monthly Scorecard parameters including Quality, Efficiency and Accuracy.
Maintain adequate knowledge levels on products, processes and systems used.
Ensure sales target are met.

Education Work Experience Requirements & Location :

Education - Essential requirement : Any graduate(15 years of education).

Work experience - Both fresher & experience.

Location - From Dadar to Mira bhayandar & Ghatkopar to Varsova.

Any specific requirements :

Excellent verbal communication skills.
Ability to comprehend, capture as well as interpret basic customer information.
Strong customer service focus.
Knowledge of Banking / Credit cards preferred.
Job Classification
Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Indusind Bank
Location(s): Mumbai

Apply

[Freshers] Hiring For US Process at Anayptss

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Dear Candidate,
Anayptss India Noida
Job Title: International Voice Process Executive (Outbond sales)
Location: Noida
Shift: Rotational Shifts
Salary - upto 4 LPA
Week Offs: 2 rotational offs per week
1 time Meal
Both Side Cab
Graduate Fresher with excellent Commucation
Experience Required:
Minimum 03 years of experience in an International US Voice process
Proven track record in outbound/inbound calling for US-based clients
Virtual Round
Key Responsibilities:
Handle outbound and inbound calls for US customers, ensuring a high standard of customer service
Resolve queries and provide accurate information in a professional manner
Meet process targets including call handling, quality, and customer satisfaction metrics
Document call details and maintain accurate customer records in CRM systems
Adapt to process updates and ensure compliance with client requirements and company policies
Requirements:
Excellent verbal and written communication skills in English
Ability to work in all rotational shifts, including night shifts
Strong problem-solving skills and customer-focused approach
Comfortable working with targets and deadlines
Basic computer proficiency and familiarity with CRM tools
Perks & Benefits:
Competitive salary with performance incentives
Opportunity to work with a global client base
Training and career growth opportunities

Thanks & Regards,
Milki Bisht_9761730434
Email id _Bhumika.bisht@nlbtech.in
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Anayptss
Location(s): Noida, Gurugram

Apply

[Freshers] Customer Service Associate ( International Voice / Non Voice) at FIS

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
What you will be doing:
Provides customer support by phone, email or instant message to consumers.
Serves as primary contact for inbound customer issues.
Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
Applicants should be adaptable to any shift timings (24 x 7 shifts) including night shifts.
What you will bring:
Excellent verbal and written communication skills.
Computer navigation and operation skills.
Excellent customer service skills that build high levels of customer satisfaction.
Demonstrates effective people skills and sensitivities when dealing with others.
Ability to work both independently and in a team environment.
Experience-Fresher (2025 batch)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: FIS
Location(s): Noida, Gurugram

Apply

[Full Time] Customer Service Senior Analyst at Accenture

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Skill required: Retirement Solutions - Data Entry ServicesDesignation: Customer Service Senior AnalystQualifications:Any Graduation Years of Experience:5 to 8 years What would you do?

Execute DOL, IRS, and plan audit support activities by gathering and submitting required documentation related to participant withdrawals, contributions, investment earnings, forfeitures, Form 5500 filings, and plan or contract terminations.
Review, cleanse, and validate census data (system- and spreadsheet-based); coordinate testing schedules and share clean data with vendors for compliance testing (e.g., ADP/ACP).
Prepare, review, and support Form 5500 filings, including analysis, edits, issue research, and processing of extension filings (Form 5558).
Perform financial and non-financial corrections, including transaction reversals, forfeiture restorations, and corrections to contributions, distributions, loans, and investment allocations.
Execute end-to-end transaction processing across Individual Products - contracts, distributions (RMDs, withdrawals, ann
Maintain accurate records and workflow continuity by performing system updates, OnBase indexing, batch commitments, remittance reconciliation, and daily monitoring of unallocated funds.
Process payments, tax reporting, death claims, stop/reissue requests, and money-out reconciliations while ensuring accuracy, timeliness, and compliance with procedures.
Identify and resolve Not In Good Order (NIGO) cases and exceptions by following documented workflows, minimizing processing delays, and adhering to quality and SLA standards.
Execute individual, bulk, and multi-employer plan (MEP) data corrections across retirement plan systems with accuracy and timeliness.
Process participant data updates, including SSN changes, beneficiary elections, allocation adjustments, and service date corrections, ensuring proper documentation
Review and process Qualified Domestic Relations Orders (QDROs) in line with plan provisions and regulatory requirements; coordinate documentation with legal teams, plan sponsors, and participants.
Maintain and reconcile payment and remittance logs across CRMs and plan sponsor clients by reviewing outstanding items, following up with clients, and ensuring accurate closure of remittances, terminations, and billing issues.
Coordinate with plan sponsors, payroll integration teams, CRMs, and third parties via email and outbound calls to resolve data validation errors, payroll remittance discrepancies, and work order requirements within defined SLAs.
Support deposit and loan administration activities by investigating remittance mismatches, responding to Deposit Administration queries, and reconciling loan repayment issues to enable timely and accurate processing.What are we looking for?

Up to 7 years of functional expertise in U.S. retirement plans, including both Defined Contribution (DC) and Defined Benefit (DB) schemes, with a strong focus on managing plan-level services and operations.
Comprehensive understanding of compliance testing / reporting and regulatory frameworks, including ERISA, IRS, and Department of Labor (DOL) guidelines and Individual Product Support.
Expertise in managing and executing Client Support Services, Data Corrections (Group enrollment/IRA/ Individual Enrollment) and QDRO processing for 401(k) and 403(b) retirement plans.
NIGO (Not-In-Good-Order) processing:identifying, resolving, and preventing transaction errors and outreach to the client/TPA.
Hands on with developing process documentation (SOP) , capturing exceptions, process flow, process maps and NIGO rules
Subject Matter Expert/ Trainer with 2+ years of experience in remote transitions, developing quality checklists, performing RCA, and developing action plans to improve quality performance.
Mandatory experience in 401(k) and/or 403(b) plan administration, including day-to-day operations, compliance, and client servicing.
Excellent verbal and written communication skillsoRetirement Plan Fundamentals - RPFoQualified 401(k) Administrator - QKAoQualified 401(k) Consultant- QKC
Project Management Certification - Preferred Roles and Responsibilities:
In this role you are required to do analysis and solving of increasingly complex problems
Your day to day interactions are with peers within Accenture
You are likely to have some interaction with clients and/or Accenture management
You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
Decisions that are made by you impact your own work and may impact the work of others
In this role you would be an individual contributor and/or oversee a small work effort and/or team
Please note that this role may require you to work in rotational shiftsQualification Any Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Bengaluru

Apply

[Freshers] Telecalling Executive at Atria Convergence

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Role Overview
We are looking for customer-focused Calling Agents to join our organization. The role will be aligned primarily to either inbound or outbound calling responsibilities based on business requirements. However, agents are expected to be skill-fungible and trained to handle both inbound and outbound interactions as needed, ensuring operational flexibility and continuity of customer experience. The ideal candidate should be comfortable working in rotational shifts, possess strong communication skills, and be fluent in multiple languages.
Key Responsibilities
Handle customer interactions through inbound or outbound calls as per role allocation and business needs.
Resolve customer issues over call and raise/track relevant service requests or tickets where required.
Conduct outbound calls for billing clarifications, disconnection/reconnection requests, collections, and proactive customer outreach.
Ensure accurate documentation of customer interactions, actions taken, and outcomes in CRM systems.
Deliver high-quality customer experience with a focus on first-call resolution and timely follow-ups.
Demonstrate skill fungibility by being open to cross-skilling across inbound and outbound call types when required.
Promote suitable plans, service upgrades, add-ons, and payment options based on customer needs.
Adhere to defined SOPs, compliance standards, and escalation processes.
Collaborate with internal teams to ensure effective and timely resolution of customer concerns.
Required Skills & Competencies
Strong verbal communication and active listening skills.
Ability to handle difficult conversations with empathy and professionalism.
Problem-solving mindset with attention to detail.
Comfortable working with CRM tools and basic computer applications.
Ability to multitask and work in a fast-paced environment.
Language Requirements
Proficiency in English is mandatory.
Fluency in one or more regional languages (Hindi, Telugu, Tamil, Kannada) is highly preferred.
Multilingual capability will be an added advantage.
Shift & Work Requirements
Willingness to work in rotational shifts, including weekends and holidays as per business requirements.
Flexibility to handle both inbound and outbound calling responsibilities.
Educational Qualifications
Minimum qualification: Graduate / Undergraduate (10+2) with relevant experience.
Experience
Prior experience in a call center, customer support, or customer success role preferred.
Freshers with strong communication skills may also be considered.
This role is ideal for individuals who enjoy engaging with customers, solving problems, and contributing to a positive customer experience across multiple touchpoints.
Job Classification
Industry: Telecom / ISP
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Atria Convergence
Location(s): Hyderabad

Apply

[Freshers] Customer Support Executive - Inbound / Graduate / 5 Days Work at Altruist Technologies

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Airtel Black Gold - Customer Support Executive (Inbound Process)Graduation Req.Fresher / Exp. Both Can ApplyGood English Comm RequiredRotational shift | 2 Rotational OFF 400 per day training amount for 40 - 45 daysSalary: 15,500 Inhand
Required Candidate profile
Graduation Mandatory Fresher / Exp. Both Can ApplyLocation: Indore, Madhya PradeshApply Now,
For more Details / Information
HR Prathmesh - 7875062364
Perks and benefits
Team Parties, Friendly Workplace, Holidays
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Altruist Technologies
Location(s): Indore

Apply

[Full Time] Hiring For Senior Customer Support/ Senior Associate/ 10.5lpa / Hybrid at BPO

Wed, 11 Feb 2026 12:00:00 +0530

Job Description

Hiring for Leading MNC U.S. Insurance Process
Designation: Senior Associate Customer Support / Client Servicing
Salary: Up to 10.5 LPA
Location: Hebbal, Bangalore
Job Description:
Handle customer queries and service requests for U.S. Insurance clients via voice support.

Provide end-to-end client servicing with a focus on accuracy and empathy.

Ensure timely resolution of customer issues while maintaining quality and compliance standards.

Work closely with internal teams to manage escalations and deliver exceptional service.

Maintain detailed records of interactions in the system for audit and follow-up.

Eligibility:
Graduate (Mandatory)

Minimum 2 years of International Voice Experience (Insurance background preferred)

No Career Gaps

Stable Employment History

Why Join?
Opportunity to work with a leading U.S. Insurance Firm

Excellent career growth prospects

Competitive salary & benefits

Contact for more details:

DHARSHAN - 7996002799

(Please send me a message on WhatsApp in case the number is busy).

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru

Apply

[Full Time] Customer Service Analyst at Accenture

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Skill required: Retirement Solutions - Data Entry ServicesDesignation: Customer Service AnalystQualifications:Any Graduation Years of Experience:3 to 5 years What would you do?

Execute DOL, IRS, and plan audit support activities by gathering and submitting required documentation related to participant withdrawals, contributions, investment earnings, forfeitures, Form 5500 filings, and plan or contract terminations.
Review, cleanse, and validate census data (system- and spreadsheet-based); coordinate testing schedules and share clean data with vendors for compliance testing (e.g., ADP/ACP).
Prepare, review, and support Form 5500 filings, including analysis, edits, issue research, and processing of extension filings (Form 5558).
Perform financial and non-financial corrections, including transaction reversals, forfeiture restorations, and corrections to contributions, distributions, loans, and investment allocations.
Execute end-to-end transaction processing across Individual Products - contracts, distributions (RMDs, withdrawals, ann
Maintain accurate records and workflow continuity by performing system updates, OnBase indexing, batch commitments, remittance reconciliation, and daily monitoring of unallocated funds.
Process payments, tax reporting, death claims, stop/reissue requests, and money-out reconciliations while ensuring accuracy, timeliness, and compliance with procedures.
Identify and resolve Not In Good Order (NIGO) cases and exceptions by following documented workflows, minimizing processing delays, and adhering to quality and SLA standards.
Execute individual, bulk, and multi-employer plan (MEP) data corrections across retirement plan systems with accuracy and timeliness.
Process participant data updates, including SSN changes, beneficiary elections, allocation adjustments, and service date corrections, ensuring proper documentation.
oRetirement Plan Fundamentals - RPFoQualified 401(k) Administrator - QKAoQualified 401(k) Consultant- QKC
Project Management Certification - Preferred
Review and process Qualified Domestic Relations Orders (QDROs) in line with plan provisions and regulatory requirements; coordinate documentation with legal teams, plan sponsors, and participants.
Maintain and reconcile payment and remittance logs across CRMs and plan sponsor clients by reviewing outstanding items, following up with clients, and ensuring accurate closure of remittances, terminations, and billing issues.
Coordinate with plan sponsors, payroll integration teams, CRMs, and third parties via email and outbound calls to resolve data validation errors, payroll remittance discrepancies, and work order requirements within defined SLAs.
Support deposit and loan administration activities by investWhat are we looking for?
3-5 years of functional expertise in US Retirement Plansincluding both Defined Contribution (DC) and Defined Benefit (DB) schemes, with a strong focus on managing plan-level services and operations.
Comprehensive understanding of compliance testing / reporting and regulatory frameworks, including ERISA, IRS, and Department of Labor (DOL) guidelines and Individual Product Support.
Expertise in managing and executing Client Support Services, Data Corrections (Group enrollment/IRA/ Individual Enrollment) and QDRO processing for 401(k) and 403(b) retirement plans.
NIGO (Not-In-Good-Order) processing:identifying, resolving, and preventing transaction errors and outreach to the client/TPA.
Hands on with developing process documentation (SOP) , capturing exceptions, process flow, process maps and NIGO rules
Subject Matter Expert/ Trainer with 2+ years of experience in remote transitions, developing quality checklists, performing RCA, and developing action plans to improve quality performance.
Mandatory experience in 401(k) and/or 403(b) plan administration, including day-to-day operations, compliance, and client servicing.
Excellent verbal and written communication skills; Inbound and Outbound voice support experience req
Support deposit and loan administration activities by investigating remittance mismatches, responding to Deposit Administration queries, and reconciling loan repayment issues to enable timely and accurate processing.
Perform quality checks, audits, and reporting activities, including billing log reviews and audit sample collection for Form 5500, ensuring compliance with internal controls and regulatory requirements.
Validate data correction requests for completeness and accuracy; maintain logs, documentation, and audit trails.
Ensure all transactions and corrections comply with ERISA, IRS, and DOL guidelines.
Investigate and resolve Not-In-Good-Order (NIGO) transactions, providing timely updates to stakeholders.
Perform quality checks on plan data and configurations to identify discrepancies or risks and escalate as required.
Handle inbound and outbound communications with clients, third-party administrators, and internal partners, delivering clear, professional, and client-focused support.
Handle inbound and outbound calls with clients, third-party administrators, and internal partners to address inquiries and provide updates. Roles and Responsibilities:
In this role you are required to do analysis and solving of lower-complexity problems
Your day to day interaction is with peers within Accenture before updating supervisors
In this role you may have limited exposure with clients and/or Accenture management
You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
The decisions you make impact your own work and may impact the work of others
You will be an individual contributor as a part of a team, with a focused scope of work
Please note that this role may require you to work in rotational shiftsQualification Any Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Bengaluru

Apply

[Full Time] Timetabling Specialist at Gus Education India

Wed, 11 Feb 2026 10:17:37 +0530

Job Description
About Gus Education India (GEI)
GUS Education India (GEI) is the education arm of Global University Systems, a leading Global Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact.
Nature of The Job
The Timetabling Specialist manages and coordinates academic scheduling within a university. Key duties include developing and maintaining the academic timetable, managing staff workload, enhancing the student experience through improved timetables, coordinating operational tasks like room bookings and assessments, and supporting institutional initiatives to improve the timetabling system. The role demands strong organizational skills, attention to detail, and collaboration with university departments and stake holders.
Job Purpose
Plan and manage the academic timetable in collaboration with the Campus Management team, ensuring efficient resource use across all sites. Schedule academic team workloads, enhance student experience through improved timetable accuracy and publication, and ensure coordinated planning for related activities such as assessments and room bookings. Support university-wide initiatives to improve the timetabling service as the Universitys portfolio expands.
Academic Timetable Planning
Collaborating with campus management and academic staff to develop and maintain the academic timetable, ensuring efficient use of resources like classrooms, staff, and equipment.
Should be able to read through the year planner to analyze upcoming scheduling.
Utilizing timetabling software effectively, ensuring the team is proficient in its use, and exploring ways to enhance scheduling processes through technology.

Workload Scheduling
To assist colleagues in the design, construction, production and scheduling of course timetables and assessments taking careful account of the academic requirements of the programs concerned.
To plan and create schedules for live assessments such as Oral Skills based on assessment calendars and regulations.
Responsible for monitoring Timetabling related inboxes daily including ad-hoc room bookings; dealing with both internal and external customers.
To monitor the Campus Room Bookings inbox aiding and support to third parties utilizing ULaws accommodation and external bodies wishing to hire accommodation.

Student & Staff Experience Enhancement
To oversee the administration and recording of academic staff absences for sickness, holidays and other reasons, referring decisions to the Head of Tutors and liaising with the People team where they fall outside current University Policy or guidelines.

Operational Coordination
Ensuring that timetabling is aligned with and informs other operational tasks such as room bookings, assessment scheduling, and the distribution of course materials.
To promote and sustain a constructive, supportive, and friendly working relationship with all customers, external and internal, immediate, and senior management and other work colleagues.
Identifying areas for process improvement and implementing best practices to enhance the efficiency and effectiveness of the scheduling process.
In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by Team Leaders and Operational Managers.

Desired Profile
Qualification
Bachelor's degree in a related field
Overall, 3 - 6 years of experience

Skills
Excellent and effective oral and written communication.
Excellent customer focus
Analytical approach to problem solving
Able to deal with high volumes of tasks simultaneously
Excellent interpersonal skills and team working skills
Organized with excellent prioritization skills
Commitment to continual improvement

GUS Values
The expectation is that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, and safety policies of the company.
GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply

Benefits
At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation.
This role is a full-time position with a competitive salary and benefits package.
The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.
To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometers radius.
The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 10 days of medical leave, 6 days of casual leave, 18 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days time off in a year.

Job Classification
Industry: Education / Training
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Gus Education India
Location(s): Hyderabad

Apply

[Freshers] Content Moderation -Non Voice Bengali & English - Process Associate at Genpact

Wed, 11 Feb 2026 09:11:09 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact inviting applications for Content Moderation - English+Bengali

Work location: Hyderabad
Designation-Process Associate
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali
Work mode- Work from office

**Candidate should be able to speak/read and understand Bengali and English language.

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Chat support - Process Associate at Genpact

Wed, 11 Feb 2026 01:36:07 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Inviting applications for Chat support roles

Location- Hyderabad
Work mode-Work from office
Skills-Customer queries
Shift-US

**Candidate should be able to speak/read/understand English and Hindi language.
Graduation: Any grad except law is eligible (Post-graduates are not eligible, we are only considering graduates for this role)
Experience: Only Freshers are eligible
Work Mode: Only work from office
Languages known: English + Hindi
Shifts: Flexible with any shift
Skills: Non voice

Role & Responsibilities:

Chat support (Only graduate freshers are eligible {except Law/diploma}, we are not considering postgraduates for this role)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support
Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Freshers] Customer Support Executive || Voice || International at Teleperformance (TP)

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Job Title: Customer Support Executive (Voice)
Eligibility: Graduate freshers/ UG with min 6 months of experience
Salary: Up to 34k CTC
Job Details:
- 5 days working & 2 days rotational off.
- 24*7 working
- Both side cabs provided
Location: Candor Tech Space, Noida
Requirements: Fluent English communication skills required.
Immediate Joiners Required

To Apply - Share CV to HR Rituparna (9365277103) or rituparna.das1@teleperformancedibs.com

Do not call
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Freshers] Customer Service New Associate at Accenture

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
About The Role

Skill required: Retirement Solutions - Data Entry Services
Designation: Customer Service New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
What would you do?
FresherFresherFresher
What are we looking for?
NANA
Roles and Responsibilities: 0 to 1 years experienceGood communication skillsOpen to working in night shift and rotational shifts Open to working 5 days from officeMust be a graduate Qualification Any Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Bengaluru

Apply

[Freshers] Hiring For Us Voice Process | Salary Upto 4.5 Lpa | Gurgaon (ggn) at Waymore Recruiters

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Hiring for US Voice Process- Sr. Advisors* Manage inbound customer queries and ensure a high level of customer satisfaction
* Handle customer queries over calls.Salary - upto 35k Inhand + Lucrative Incentives + Other Benefits
Required Candidate profile
> Graduate Fresher / UG with min 6 months of exp can apply
> Excellent Communication skills required
> Should be comfortable with Work from OfficeTo Apply
Contact Jiya - 9315779945 (Call/Whatsapp)
Perks and benefits
Lucrative Incentives
Both Side Cabs
Meals
IJP
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Waymore Recruiters
Location(s): Noida, Gurugram

Apply

[Full Time] Senior Resolution Coordinator at Walmart

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Job Description
You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts.

About Team
The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year.

We Invest in You! At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition. We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service.
What you'll do
As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.
All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction.
To exceed our customers needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference.

What you'll bring
1 - 4 years of relevant Customer Service experience
Excellent written and verbal communication skills
Able to interact professionally with customers.
Ability to manage multiple tasks simultaneously.
Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care
In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements.
Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction.
Adhere to quality, compliance guidelines and SLAs
Must type a minimum of 25 WPM
Proficient with Microsoft Office programs (Outlook, Word)
Successful completion of mandatory training
Should be flexible work in a 24/7 work environment with rotating weekly time off.
Should be able to work in permanent night shifts or any assigned shifts on a rotational basis.
Any graduation

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity expert's and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore] office for daily work, with the flexibility for associates to manage their personal lives.

Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is and feels included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people. Role & responsibilities

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Walmart
Location(s): Bengaluru

Apply

[Full Time] Hiring For International Non-Voice Process-Mohali! at Teleperformance

Tue, 10 Feb 2026 12:00:00 +0530

Job Description

TP is an equal opportunity employer and embodies the spirit of enhancing human relationships. As part of TP, each one belongs to a global team of inspired and passionate people with a global scale and local presence to assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.

Key Responsibilities and Accountabilities:
Assist customers via Chat/Call.
Resolve customer queries related to products, services, and technical issues.
Ability to handle a tough situation with the customer.
Strong ability to multitask and take fast decisions independently.
Maintains composure and patience with customers.
Open to work in 24*7 environment.
Salary Structure-26,000-33,000 CTC.
5 days working & 2 rotational W/O-9 hours of shift 8 hours of login.
Graduation is MANDATORY.
2-Ways cab facility provided for only female employee.

Minimum Skills:

Excellent verbal, written and listening skills (English)
Immediate Joiner preffered.
Preferred Intl. BPO experience in Voice/email/chat campaign Preferred Email Innovative
Assist customers via chat.
Good comprehension skills
Analytical & Probing skills

Interested candidates, kindly share your updated resume to HR
Divya- 7603885092.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mohali, Chandigarh

Apply

[Full Time] Customer Service Representative at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs

Do

Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner

Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue

Update own availability in the RAVE system to ensure productivity of the process

Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions

Follow standard processes and procedures to resolve all client queries

Resolve client queries as per the SLA's defined in the contract

Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients

Identify and learn appropriate product details to facilitate better client interaction and troubleshooting

Document and analyze call logs to spot most occurring trends to prevent future problems

Maintain and update self-help documents for customers to speed up resolution time

Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution

Ensure all product information and disclosures are given to clients before and after the call/email requests

Avoids legal challenges by complying with service agreements

Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions

Assist clients with navigating around product menus and facilitate better understanding of product features

Troubleshoot all client queries in a user-friendly, courteous and professional manner

Maintain logs and records of all customer queries as per the standard procedures and guidelines

Accurately process and record all incoming call and email using the designated tracking software

Offer alternative solutions to clients (where appropriate) with the objective of retaining customers' and clients' business

Organize ideas and effectively communicate oral messages appropriate to listeners and situations

Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates

Enroll in product specific and any other trainings per client requirements/recommendations

Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client

Update job knowledge by participating in self learning opportunities and maintaining personal networks

Mandatory Skills: HWS (Empl Helpdesk)) .
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Noida, Gurugram

Apply

[Full Time] Leading Eyewear Brand is hiring Customer Care Executive || New Delhi at Lenskart

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Interested candidates can directly call to Ms. Srishti-8446807871 (11:00 AM 5:00 PM)

We are hiring Customer Care Executives for a blended process (voice + non-voice) at a corporate office location in Delhi. The role involves handling customer interactions across calls and system-based tasks while ensuring timely resolution and service quality compliance.

Key Responsibilities
Handle customer interactions through inbound calls and system-based support
Respond to customer queries related to products and service requests
Ensure accurate documentation of customer interactions
Coordinate with internal teams for issue resolution when required
Maintain quality benchmarks, turnaround time, and customer satisfaction standards
Follow defined scripts, processes, and compliance guidelines

Candidate Eligibility
Gender requirement: Male candidates only
Education: Graduate from a recognized university (mandatory)
Experience: Minimum 1 year in customer support / BPO process
Strong verbal communication skills
Good typing speed and basic computer proficiency
Comfortable working in a blended (voice + backend) role

Work & Shift Details
Location: Delhi
Process Type: Blended (Voice + Non-Voice)
Shifts: Rotational shifts
Working Days: 5.5 days per week
Weekly Off: Rotational

Compensation
Annual CTC: 3.5 4.5 LPA
Final salary will be based on experience and interview performance
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Lenskart
Location(s): Delhi, NCR

Apply

[Freshers] Customer Support Executive - Voice at Teleperformance (TP)

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Job description
!! Teleperformance is hiring for Gurugram location. Calling out to all candidates residing in DELHI/Gurugram !!
DOJ - Immediate Joiners

Job Description :-
International Voice Process
Job Role - Customer Support
Job Location - Gurgaon, Sector 19
Cab facility - Both Side (should be inside hiring zone)
5 days working, 2 rotational week off
Rotational shift 24*7
Salary :
Freshers - 27k in hand & 31k CTC
Experienced - 32k in hand & 36k CTC
Work From Office

Preferred candidate profile :-
Required candidates with good communication skills, listening skills, must have basic computer knowledge.
Graduate and UG both can apply. Must have valid original marksheets from the University.
Graduate freshers are eligible for the process.
UG candidates must have minimum 6 months of experience in International voice process. Documents such as offer letter, experience/relieving letter and the last 3 months salary slip should be available to validate the mentioned experience.
Should be comfortable with rotational, night and graveyard shifts
No casual leave will be allowed for the first 3 months.

Interested candidates can share their CV at the contact details mentioned below.
7384484039/ barnali.dutta@teleperformancedibs.com
HR Barnali
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Freshers] GIS Mapping (Fresher) - HR Radha at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Candidate must have basic knowledae of GIS Mapping, and Google Mapping
Must have good verbal & written communicatior skills
Must be a recent graduate (2022, 2023, or 2024 pass-out)
Should be comfortable working in rotational shifts.
Kev Responsibilities:
Work on mapping-related tasks with accuracy and consistency
Review analvze, and update qeographical data
(Ensure precise tagging, plotting, and qualit) mapping outputs
Collaborate with the team to support mapping operations

Location - Wipro Gachibowli Campus, Gate 1 (Vendor Gate), Opposite to Dominos
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Hiring - International Sales Executive - Voice Process at IntouchCX

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Job Description:

We are hiring experienced candidates for an International Voice Sales Process. The role involves interacting with international customers, understanding their requirements, and closing sales over calls.

Key Responsibilities:

Handle outbound/inbound international sales calls
Pitch products/services to global customers
Achieve daily and monthly sales targets
Maintain customer relationship and follow-up
Update CRM and sales reports regularly

Required Skills:

Minimum 6 months of experience in sales (International Voice Process preferred)
Excellent communication skills in English
Strong persuasion and negotiation skills
Target-driven and result-oriented mindset
Comfortable working in night shifts

Shift & Benefits:

Night Shift (US/UK process)
Attractive incentives & performance bonuses
Fixed salary + commission
Cab facility (with in 25Kms)

Additional Information:

Work location: Hyderabad (Onsite)
Rotational shifts and rotational week-offs apply

Important Notice: IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers.

Interested candidates can reach to below recuiter.

Divya - 8660530720

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Hiring For freshers at Cognizant

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities
* Handle inbound and outbound customer inquiries via cases, email, and live chat during the night shift.
* Diagnose and resolve customer issues efficiently, providing accurate and complete information.
* Maintain detailed, accurate records of all customer interactions and transactions in the CRM system.
* Collaborate with team members and escalate complex problems to the appropriate internal departments.
* Adhere strictly to all company policies, procedures, and service level agreements (SLAs).

Preferred candidate profile
1. Communication Excellence
* Superior Verbal Skills: Ability to speak clearly, confidently, and professionally over the phone to explain complex information and resolve issues.
* Strong Written Skills: Proficiency in drafting professional, grammatically correct emails and chat responses.
* Active Listening: Exceptional ability to listen to customer concerns, empathize, and quickly understand the root of the problem.
* Bilingual ability (if applicable to the business needs) is a significant advantage.
2. Computer and Technical Proficiency
* Excellent Computer Handling Skills: High comfort level and efficiency in using multiple computer applications, browsing interfaces, and company-specific software simultaneously.
* Typing Speed and Accuracy: Ability to type quickly and accurately to maintain detailed customer records and manage real-time chats.
* Basic Troubleshooting: Foundational knowledge or quick aptitude to learn product/service-specific technical troubleshooting steps.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Pune

Apply

[Full Time] Customer Service-Process Associate at Genpact

Mon, 09 Feb 2026 12:00:00 +0530

Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Inviting applications for the role of Process Associate - Customer service (Hindi +English)

**Candidate should be able to speak/read and understand both Hindi and English languages.

Graduation: Any grad except law is eligible
Work location: Hyderabad (Only work from office)
Shifts: Flexible with any shift

Responsibilities:
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.

Qualifications we seek in you
Any graduate is eligible (except law/diploma)
Candidates with previous exp. in voice process are eligible
Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Full Time] Hiring For Bilingual French (B2) & English Voice Process Executive at IntouchCX

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Job Description:
We are looking for Bilingual Voice Process Executives with strong proficiency in French and English. The role involves handling voice interactions and delivering high-quality customer support/services.

Key Responsibilities:
Handle inbound/outbound voice calls in French and English
Provide accurate information and resolve customer queries
Ensure adherence to quality and compliance standards
Maintain proper documentation and call records
Meet productivity and quality targets

Required Skills:
Minimum 6 months of experience in a Voice Process
B2 level certification in French is mandatory
Excellent verbal communication skills in French and English
Good customer handling and problem-solving skills
Willingness to work in shifts

Salary & Benefits:
Salary as per industry standards
Performance incentives
Cab facility (25 Kms)

Immediate joiners preferred

Additional Information:
Work location: Hyderabad (Onsite)
Rotational shifts and rotational week-offs apply

Important Notice: IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers.

Interested candidates can reach to below recuiter.
Divya - 8660530720
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Document Validation || Fresher/Exp || Walk-in || Gopanpally at Wipro

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Greetings from WIPRO, Walk-in drive for Freshers and Experienced !!!

NOTE: Max 150 candidates will be allowed per day - first come first Serve

Required Skills:
Should be excellent in English communication
Basic knowledge of Quality analysis and document validation and auditing
Should be an Immediate Joiner
Specifications:
Work location- Hyderabad
Should be flexible to "Work from Office"
Should be flexible to work in Rotational shifts (Including night shifts)
Qualification- Intermediate and Graduates are eligible (should have all documents, PC & CMM Mandatory)
Pursuing candidates are not eligible (Graduation or post graduation)
B.Tech. M.Tech and MCA are NOT Eligible.
Only Fresher's are eligible to apply
Need immediate joiners
Working days- 5 Days a week with 2 days week off

Interview Location:
Gopanpally Development Center (GPY) Survey No.124, & Part of 132/P SEZ Gopanapally Hyderabad - 501301

Time- 12pm to 2pm

Please carry below documents for the interview:-
1) Updated Resume
2) Recent Passport size photograph
3) Aadhar card & PAN card & Voter Card- (Original)
4) Provisional certificate of highest qualification.(Graduation/ PG)
5) Exp letter and last 3 month's payslip for experienced candidates

Thanks & Regards,
Wipro TA Team

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] Chat support - Process Associate at Genpact

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Genpact inviting applications for Chat support roles || Hyderabad location

**Candidate should be able to speak/read/understand English and Hindi language.
Graduation: Any grad except law is eligible (Post-graduates are not eligible, we are only considering graduates for this role)
Experience: Only Freshers are eligible
Work Mode: Only work from office
Languages known: English + Hindi
Shifts: Flexible with any shift
Skills: Non voice

Role & Responsibilities:

Chat support (Only graduate freshers are eligible {except Law/diploma}, we are not considering postgraduates for this role)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support
Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Freshers] Content Moderation -Non Voice Bengali & English - Process Associate at Genpact

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact inviting applications for Content Moderation - English+Bengali

Work location: Hyderabad
Designation-Process Associate
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali
Work mode- Work from office

**Candidate should be able to speak/read and understand Bengali and English language.

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Senior Trainer at Concentrix

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities
Agent Training: Conduct thorough training sessions on product and processes whenever there are New Hire Training (NHT) batches & support continuous learning for on floor agents while not handling a NHT batch
Performance Monitoring: Regularly monitor agent contacts to identify areas of opportunity for improvement. Created interactive contents to deliver the training
Collaborative Action Planning: Work closely with Operations and Quality teams to design and implement action plans addressing identified opportunities.
Training Targets: Responsible for achieving defined training conversion targets and managing retention during training periods.
Operational Alignment: Consistently audit contacts, understand operational needs, and conduct refresher courses to ensure alignment.
Innovative Training: Incorporate floor requirements into classroom training to demonstrate innovation and effectiveness.
Data Management: Maintain training-related data as per established processes.
Preferred candidate profile
Training Methodologies: Proven experience in training methodologies (ADDIE Framework) and developing soft skills such as communication, critical thinking, and time management.
Communication: Excellent oral and written communication skills.
Performance Metrics: Ability to drive key performance metrics related to training and operations.
Technical Proficiency: Proficient in Microsoft Office Suite.
Multi-tasking & Prioritization: Ability to manage multiple tasks, prioritize effectively, and meet timelines of deliverables.
Professionalism: Self-starter with a strong sense of urgency and professionalism, able to work well under pressure.
Attention to Detail: Strong attention to detail and the ability to develop good relationships.
Flexibility: Willingness to work in a 24x7 environment, including night shifts and weekends, based on scope.
Upskilling: Open to being upskilled in advanced training practices and VASS
Content Moderation: Experience in content moderation is an added advantage.
Educational Qualification: Bachelors degree

Disclaimer: -
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Concentrix
Location(s): Bengaluru

Apply

[Freshers] Chat support - Hyderabad at Genpact

Sun, 08 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Genpact inviting applications for Chat support roles || Hyderabad location

**Candidate should be able to speak/read/understand English and Hindi language.
Graduation: Any grad except law is eligible (Post-graduates are not eligible, we are only considering graduates for this role)
Experience: Only Freshers are eligible
Work Mode: Only work from office
Languages known: English + Hindi
Shifts: Flexible with any shift
Skills: Non voice

Role & Responsibilities:

Chat support (Only graduate freshers are eligible {except Law/diploma}, we are not considering postgraduates for this role)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support
Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Freshers] Fresher -Language specialist - Bengali - Hyderabad at Genpact

Sat, 07 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Language specilaist - Content Moderation || Hyderabad

Only freshers are eligible (2021-2025 passouts)
Any graduate is eligible (except law/diploma)
Work location: Hyderabad(Work from office)
Languages Known: Bengali+English (Read/speak and comprehend)
We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Freshers] Fresher -Language specialist - Urdu - Hyderabad at Genpact

Sat, 07 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Language specilaist - Content Moderation || Hyderabad

Only freshers are eligible (2021-2025 passouts)
Any graduate is eligible (except law/diploma)
Work location: Hyderabad(Work from office)
Languages Known: Urdu+English (Read/speak and comprehend)
We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Freshers] Fresher -Language specialist - Arabic- Hyderabad at Genpact

Sat, 07 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Language specilaist - Content Moderation || Hyderabad

Only freshers are eligible (2021-2025 passouts)
Any graduate is eligible (except law/diploma)
Work location: Hyderabad(Work from office)
Languages Known: Arabic+English (Read/speak and comprehend)
We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Freshers] Fresher -Language specialist - Hyderabad at Genpact

Sat, 07 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Language specilaist - Content Moderation || Hyderabad

Only freshers are eligible (2021-2025 passouts)
Any graduate is eligible (except law/diploma)
Work location: Hyderabad(Work from office)
Languages Known: Bengali+English / Arabic+English / Urdu+English (Read/speak and comprehend)
We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Fresher -Language specialist - Arabic- Hyderabad at Genpact

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Language specilaist - Content Moderation || Hyderabad

Only freshers are eligible (2021-2025 passouts)
Any graduate is eligible (except law/diploma)
Work location: Hyderabad(Work from office)
Languages Known: Arabic+English (Read/speak and comprehend)
We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Freshers] French Voice Support Specialist (B2 French & English) at IntouchCX

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Job Description

We are looking for a French Voice Support Specialist to join our international voice support team. You will be responsible for handling voice calls in French, providing excellent customer service and support while communicating clearly in both French and English.

Key Responsibilities

Handle inbound and outbound voice calls in French and English.

Provide accurate and professional support to French-speaking customers.

Resolve queries efficiently and escalate when required.

Maintain records of calls and ensure timely follow-ups.

Adhere to quality and process guidelines.
Required Skills & Qualifications

Fluent French speaking skills with minimum B2 certification mandatory.

Fluent English communication at B2 level.

Comfortable speaking on voice calls and handling real-time interactions.

Ability to work in rotational shifts (including night shifts, weekends).

Comfortable with rotational week offs.

Excellent communication, listening, and problem-solving skills.

Any graduate or equivalent. Freshers with valid B2 certification are welcome to apply.
Work Schedule

Rotational Shifts (247 / day & night / US-UK shift windows).

5 working days with 2 rotational week offs.

What We Offer

Competitive salary (market-linked).

Training and certification support.

Opportunity to interact with global customers.

Career growth within the voice support domain.
How to Apply
Interested candidates may Apply on Naukri.com or send your resume + French B2 certification to:
[swathi.mohanty@intouchcx.com]
Ph- 7075147044

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Fresher -Language specialist - Bengali - Hyderabad at Genpact

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Language specilaist - Content Moderation || Hyderabad

Only freshers are eligible (2021-2025 passouts)
Any graduate is eligible (except law/diploma)
Work location: Hyderabad(Work from office)
Languages Known: Bengali+English (Read/speak and comprehend)
We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Freshers] Fresher -Language specialist - Hyderabad at Genpact

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Language specilaist - Content Moderation || Hyderabad

Only freshers are eligible (2021-2025 passouts)
Any graduate is eligible (except law/diploma)
Work location: Hyderabad(Work from office)
Languages Known: Bengali+English / Arabic+English / Urdu+English (Read/speak and comprehend)
We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Fresher -Language specialist - Urdu - Hyderabad at Genpact

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Language specilaist - Content Moderation || Hyderabad

Only freshers are eligible (2021-2025 passouts)
Any graduate is eligible (except law/diploma)
Work location: Hyderabad(Work from office)
Languages Known: Urdu+English (Read/speak and comprehend)
We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Full Time] Senior Associate-Insurance Operations at Allianz

Fri, 06 Feb 2026 12:00:00 +0530

Job Description

Designation: Senior Associate Insurance Operations
Experience: 2 to 4 years
Location: Trivandrum
Skills Required: Property and casualty insurance, Underwriting, Insurance claims, Policy Administration

Relevant work experience in Insurance domain

Specializing in Property & Casualty Insurance

Provide an effective & efficient administration & processing service particularly in the management of data entry, data cleansing & quality control

Processing of various work types like Policy Issuance, Endorsements, Chasing Broker, Bookings/Closings, Invoice processing, and Account queries/ Premium discrepancies from customer (companies, brokers etc) and enter into the relevant IT systems (e-g- Global Genius, APLUS and OPUS)

Practical knowledge on usage of MS Office tool

Must hold a graduation in any streams

Job Code: 54975
Department: Underwriting
Professional Level: Non-Executive
Company: Allianz Services
Employment Type: Full-Time
Job Type: Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world
Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer
We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation

Join us
Let's care for tomorrow

Location: Trivandrum, KL, IN, 695581
Job Classification
Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Allianz
Location(s): Kolkata

Apply

[Freshers] Icici Lombard - Bank Payroll | Graduate | Fresher - Exp | Sal Upto 27k at ICICI Lombard

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
E-Channel - Digital Telesales Process-Good English Comm. Req.-Shift: 10 Am to 7 PM (Rotational)- 2 Rotational OFF- Graduation Mandatory-Fresher / Exp. Both Can Apply-Exp. 0-2 Years-Salary: Upto 27K Inhand + CTC + Unlimited Incentives
Required Candidate profile
Qualification : Graduate Mandatory Age: 18 to 32 Good English Comm. Req.ongoing studies or college students Not allowedApply Now,
For More Details / Information
Contect: HR Ritul - 7030021482
Perks and benefits
Competitive Salary with Career growth opportunity!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Full Time] Process Excellence Consultant at Wipro

Thu, 05 Feb 2026 12:00:00 +0530

Job Description
Position: Deputy Manage
Band:B3
Voice/ Non-Voice: Non Voice
Shift: Mostly General Shift, but require flexible working as per business requirement
Qualification : Graduate/PG (BE / B Tech/ MBA/ B.Stat)
Experience : Minimum 4 + years as Quality & Process Excellence/ Consulting practitioner & total 9 -10 years of overall Experience
Experience Breakup:
-Quality / Process Excellence/ Consulting
-Preferably Trust & Safety/ Content Moderation experience
Essential Hiring Skills:
-Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering
-Change management skills & Facilitation Skills
-Problem Solving tools / analytical skills
Exposure to ISO, CMMi or COPC will be added advantage
Consulting experience in Shared Services Set up/BPO space is desirable
-Excellent Interpersonal and leadership skill
Good to have Hiring Skills:
Program management & change management
Problem solving tools/ analytical skills
Excellent communication / interpersonal, facilitation skills
High energy level, confident, assertive and team player
Responsibilities:
- Responsible for driving quality initiatives for Wipro / Client Accounts.
-Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes
- Leverage business optimization & innovation tools & application for process re-engineering
-Benchmarking processes, Mgmt dashboard set up & building the best practices repository.
-Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship
- Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation
Location: Hyderabad/Bangalore
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Contract] CTK Svc Associate at Amazon

Wed, 04 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities :

Amazons MyHR Live Support team and Centralized Time Keeping is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be:
Handle a high volume of live contacts, primarily through phone Calls, Chats, Cases and Tickets. Taking Ownership in ensuring each interaction is resolved with a high degree of problem-solving and Customer Obsession.
Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures escalate when these cannot be resolved as per process.
Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions.
Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited.
Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time.
Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies.
Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores.
Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations.
Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones.

This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you!

Basic Qualifications:

Bachelor's degree or Advanced Degree
0-10+ years experience in contact center, customer service, human resources or equivalent experience.
6+ months of Microsoft Office products and applications experience
Experience in confidential environments
Speak, write, and read fluently in English

Preferred candidate profile:

2+ years of contact center experience, or experience in the customer service/contact center industry
Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
Experience in providing consultation and guidance on leave of absence, human resources, benefits, or complex employee matters
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience in development or technical support
Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience managing multiple calendars
Experience prioritizing and managing multiple responsibilities

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Contract
Contact Details:
Company: Amazon
Location(s): Hyderabad

Apply

[Full Time] Inbound Sales Representative at NLB Services

Wed, 04 Feb 2026 12:00:00 +0530

Job Description
Inbound Sales Representative - Bangalore

You will be aligned with our Customer Support vertical and help us in managing/ resolving customer queries, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
Ability to handle disputes
Ability to manage multiple stakeholders
Ability to meet deadlines
Ability to work well in a team
Adaptable and flexible
Afternoon Shift - 12:30 - 02:30 IST (Hoop)
Work from Office

35k - 44k in hand (max)

If Interested, Please share resume on 9897330800 or on swapnil.sharma@nlbtech.in
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: NLB Services
Location(s): Bengaluru

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[Freshers] Trainer - Digital marketing (Team lead) at Cognizant

Mon, 02 Feb 2026 12:00:00 +0530

Job Description
We are looking for an experienced Training Team Lead(Digital Marketing) to manage endtoend training operations, ensure effective performance enablement, and drive continuous improvement across teams. The ideal candidate will have strong experience in training delivery, people management, and process excellence within a fastpaced environment.

Responsibilities
Training & Delivery
Conduct Training Needs Identification (TNI) and implement relevant interventions.
Deliver training sessions on workflows, product knowledge, and soft skills as needed.
Accredit new joiners and existing associates before moving them into production.
Create training materials, SOPs, and documentation in collaboration with support teams.
Conduct refresher trainings and drive crossskilling initiatives.

Performance & Quality Management
Review training scores and performance data; recommend improvement actions.
Identify opportunities to enhance service delivery and customer experience.
Stay updated on product and policy changes; ensure timely communication to teams.
Work with Quality, SME, and Training teams to strengthen processes.

People & Stakeholder Management
Conduct weekly 1:1 sessions and coaching discussions with direct reports.
Handle performance evaluations and support career development planning.
Maintain Early Warning System (EWS) for monitoring peoplerelated concerns.
Manage stakeholder expectations and handle escalations effectively.
Participate in client meetings, business reviews, and global discussions.
Support recruitment activities and team engagement initiatives.

Reporting & Process Excellence
Present training reports to internal and external stakeholders.
Ensure structured communication of process and training updates.
Create and enforce training and process governance frameworks.

Desired Candidate Profile
Experience as Trainer 2 years
Strong understanding of Google Ads and digital marketing (Search, Display, Video, Shopping, Apps, DV360 preferred).
Excellent verbal and written communication skills in English.
Proficient in Microsoft Excel and Google Workspace tools.
Experience in creating instructional content and training modules.
Strong analytical, problemsolving, and decisionmaking skills.
Ability to learn new technologies quickly and guide teams effectively.
Selfdriven, proactive, and capable of working with minimal supervision.
Interested candidates can apply through Naukri or share their updated resume at: Praveen.Kalyankari@cognizant.com
Regards:
Praveen kumar k
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Walk-ins] Walk in interview For Multiple positions at TSPL

Sun, 01 Feb 2026 12:00:00 +0530

Job Description
Urgent Hiring Immediate Joining
Free Job | No Charges

Open Positions:

Accounts Executive

Customer Care Executive

Telecaller Executive

Job Location: Ghatkopar, Mumbai
Joining: Immediate

Salary:

Accounts Executive: 20,000 30,000 per month

Customer Care / Telecaller: 15,000 20,000 per month

Eligibility:

Education: 12th Pass / Any Graduate

Freshers & Experienced candidates can apply

Good communication skills required

Basic computer knowledge

Tally / MS Excel preferred (for Accounts role)

Male & Female candidates can apply Role & responsibilities

Kajal Maam 8657635696
Rahul Sir 7798779476
Preferred candidate profile
Job Classification
Industry: Recruitment / Staffing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: TSPL
Location(s): Mumbai

Apply

[Freshers] Fresher Process Associate -Technical support at Genpact

Sun, 01 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Process Associate Customer Care | Technical support

Work location: Bangalore
Freshers are eligible
Any graduate (except law/diploma)
Responsibilities
Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet products etc. and OEM products (laptops etc.) via call, chat and email
Perform troubleshooting to fix the customer issues via call, chat and email
Perform RAS (Remote Access Session) when required via chat and phone
Expected to take 25 to 30 calls a day.
Follow-ups via email and phone on cases
Knowledge base article creation for handled queries.
Identify and own lean and transformation projects.

Qualifications we seek in you!
Minimum Qualifications
Should be fluent in required languages
Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
Good communication skills, both written and oral, and should be able to handle client interaction.
Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
Customer Experience & Process Improvement Capabilities

Preferred Qualifications/ Skills
Ability to manage multiple priorities
Good analytical skills

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Malur

Apply

[Freshers] Process Associate -Technical support at Genpact

Sun, 01 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Process Associate Customer Care | Technical support

Work location: Bangalore
Freshers are eligible
Experience: 0 - 3 yrs (previous experience in IT support/helpdesk, troubleshooting)
Any graduate (except law/diploma)
Responsibilities
Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet products etc. and OEM products (laptops etc.) via call, chat and email
Perform troubleshooting to fix the customer issues via call, chat and email
Perform RAS (Remote Access Session) when required via chat and phone
Expected to take 25 to 30 calls a day.
Follow-ups via email and phone on cases
Knowledge base article creation for handled queries.
Identify and own lean and transformation projects.

Qualifications we seek in you!
Minimum Qualifications
Should be fluent in required languages
Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
Good communication skills, both written and oral, and should be able to handle client interaction.
Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
Customer Experience & Process Improvement Capabilities

Preferred Qualifications/ Skills
Ability to manage multiple priorities
Good analytical skills

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Malur

Apply

[Freshers] Jewellery Consultant at Caratlane

Thu, 29 Jan 2026 12:00:00 +0530

Job Description
Job Description
Title
Online Sales Consultant (Post Sales)
Location: Chennai
Eligibility Criteria
Education, Certificate (Relevant education, achievement &
certification)
1. Any bachelor degree is mandatory
2. MS Office certification / part of curriculum (Optional)
Knowledge
(knowledge gained in the past for this
requirement)
1. Knowledge of Voice & Non-voice
2. Online sales / offline sales / customer service
3. Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver
Skills
(Specific job skills required for this job)
1. Communication - Mandatory - Good spoken skill in English & Hindi and any other regional language in addition to this 2. Technology skills - Surfing - Google, Whatsapp, FB etc. 3. Computer operating knowledge
4. Good English writing skill - Mandatory for E-mail and Chat team
Experience
(Specific type or
amount of
experience)
1. 1 - 3 years of relevant experience in voice / non-voice & jewelry industry is preferred
2. Freshers with good communication skills and attitude 3. Customer service background (Eg. banking / e-commerce / service industry)
Suitability Criteria
Success Behaviors (Traits like
interpersonal skills etc.)
1. Interpersonal Skills
2. Influencing
3. Analytical
4. Pressure Tolerance
5. Enthusiastic
6. Team Player
7. People oriented
8. Team Player
9. Warmth / empathy
10. Organized
11. Interpersonal Skills
Willingness
(Preference / Values / other requirements)
1. Job location - Chennai
2. Ready to work in night shift (Shifts upto 10pm)
3. Ready to work in rotational week-offs (6 days in a month) 4. Extended working hours during festive and season times 5. Shift timing - 9 hours with strict adherence
Profile @CaratLane
Your KRA/KPI
1. Communicate with the customer via calls / email and resolve all the post sale queries
2. Addressing all customer queries
3. Following up with the customers
4. Timely responding to the customers
5. Retaining the existing and new customers
6. Coordinate with inter departmental personnel
7. Working on ERP system, Magento, Ameo etc.
General
Other
(Common details)
1. Employment type - Full-time
2. Reporting to Manager
Jewellery consultants
Job Description
Eligibility Criteria
Education, Certificate (Relevant education, achievement &
certification)
1. Any bachelor degree is mandatory
2. MS Office certification / part of curriculum
Knowledge
(knowledge gained in the past relevant to this requirement)
1. Knowledge in front-end retail operations
2. Selling & customer service
3. Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage
Skills
(Specific job skills required for this job)
1. Communication - Excellent verbal communication in English(Mandatory) & regional language.
2. Basic computer operating knowledge
3. E-mail communication
4. Basic knowledge of Point of Sale system (POS)
Experience
(Specific type or
amount of
experience)
1. 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand 2. Freshers with high level of communication skills and attitude to serve customers
Suitability Criteria
Success Behaviors (Traits like
interpersonal skills etc.)
1. Enthusiastic
2. Selling(Passion to Sell)
3. Interpersonal Skills
4. Influencing
5. Analytical
6. Pressure Tolerance
7. People oriented
8. Strong Team Player
9. Warmth / empathy
10. Organized
11. Willing to take Ownership
12. Willingness to Learn
13. Well groomed
Willingness
(Preference / Values / other requirements)
1. Job location - Across India
2. Ability to work as per Brand guidelines and set schedules. 3. Extended working hours during weekends, Festivals and season time
4. Shift timing - Minimum 9 hours with strict adherence 5. High Integrity (non-negotiable)
Profile @CaratLane
Your KRA/KPI
1. Attend and assist the customers at store and provide adequate product knowledge
2. Influencing and selling jewellery
3. Achieve target - Monthly / Seasonal
4. Maintain high VM standard at store
5. Addressing all customer queries
6. Following up with the customers
7. Ensure that the store is clean, safe and presentable for customers
8. Completing payment transactions; preparing merchandise for delivery.
9. Retaining the existing or new customers
10. Maintain and monitor store inventory
11. Coordinating with inter departmental personnel
12. Working on POS, ERP system, Magento etc
General
Other
(Common details)
1. CTC - Rs.2.4 to 3 lacs
2. Employment type - Full-time
3. Reporting to ASM / Store Manager
Online sales - 3
Job Description
Eligibility Criteria
Education, Certificate (Relevant education, achievement &
certification)
1. Any bachelor degree is mandatory
2. MS Office certification / working knowledge is mandatory
Knowledge
(knowledge gained in the past for this
requirement)
1. Knowledge of Voice & Non-voice
2. Online sales / offline sales / customer service
3. Good knowledge of Jewellery - Gold, Diamond, Platinum and Silver
Skills
(Specific job skills required for this job)
1. Communication - Mandatory - Good spoken skill in English & Hindi and any other regional language in addition to this 2. Technology skills - Surfing - Google, Whatsapp, FB etc. 3. Computer operating knowledge. Good in MS Excel 4. Good English writing skill - Mandatory for E-mail and Chat team
Experience
(Specific type or
amount of
experience)
1. 3 - 5 years of relevant experience in voice / non-voice & from jewelry industry is preferred
2. Customer service background (Eg. banking / e-commerce / service industry)
3. Should have handled a team(min of 5 members)
Suitability Criteria
Success Behaviors (Traits like
interpersonal skills etc.)
1. Organizational compatibility
2. Organized
3. People oriented
4. Precise
5. Influencing
6. Analytical
7. Pressure Tolerance
8. Provides direction
9. Public speaking
10. Selling
11. Warmth / Empathy
12. Motivation
13. Interpersonal skills
Willingness
(Preference / Values / other requirements)
1. Ready to work in night shift
2. Ready to work in rotational week-offs (6 days in a month) 3. Extended working hours during festive and season times 4. Shift timing - 9 hours with strict adherence
Profile @CaratLane
Your KRA/KPI
1. Leading the team - Pre or post sales
2. Delivering 5 star experience to the customers
3. Setting high standards of work environment
4. Ensuring excellent customer service
5. Periodically evaluating team performance
6. Play a HR / Trainer role in Hiring and training the team 7. Involving in the development of team members
8. Handling difficult or irate customers
9. Communicate with the customer via calls / email and resolve all the post sale queries
10. Addressing all customer queries
11. Following up with the customers
12. Ensuring timely respond to the customers
13. Retaining the existing and new customers
14. Coordinate with inter departmental personnel
15. Working on ERP system, Magento, Ameo etc.
16. Delegate the work
General
Other
(Common details)
1. CTC - Rs.5 - 7 lacs
2. Employment type - Full-time
3. Reporting to Manager, Online Sales
OMNI OLD JD
Job Description
Eligibility Criteria
Suitability Criteria
Profile @CaratLane
Education, Certificate
(Relevant education,
achievement &
certification)
1. Any bachelor degree is mandatory
2. MS Office certification / part of curriculum
Knowledge
(knowledge gained in
the past relevant to
this requirement)
1. Knowledge in front-end retail operations
2. Selling & customer service
3. Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage
Skills
(Specific job skills
required for this job)
1. Communication - Excellent verbal communication in English(Mandatory) & regional language.
2. Basic computer operating knowledge
3. E-mail communication
Experience
(Specific type or
amount of
experience)
1. 1 - 3 years of relevant experience in front-end retail operations/online sales.
2. Freshers with high level of communication skills and attitude to serve customers
Success Behaviors
(Traits like
interpersonal skills
etc.)
1. Enthusiastic
2. Selling(Passion to Sell)
3. Interpersonal Skills
4. Influencing
5. Analytical
6. Pressure Tolerance
7. People oriented
8. Strong Team Player
9. Warmth / empathy
10. Organized
11. Willing to take Ownership
12. Willingness to Learn
13. Well groomed
Willingness
(Preference / Values
/ other requirements)
1. Job location - Across India
2. Ability to work as per Brand guidelines and set schedules. 3. Extended working hours during weekends, Festivals and season time
4. Shift timing - Minimum 9 hours with strict adherence 5. High Integrity (non-negotiable)
Your KRA/KPI 1. Attend and assist the customers at store and provide adequate product knowledge
General
2. Influencing and selling jewellery
3. Achieve target - Monthly / Seasonal
4. Interaction with potential customers through voice call / online chat to fix appointment and closure of sales process 5. Ability to create a need for the product for the customer 6. Strict adherence to schedules
7. Addressing all customer queries
8. Following up with the customers
9. Retaining the existing or new customers
10. Coordinating with inter departmental personnel
Other
(Common details)
1. CTC - Rs.2.5 to 4 lacs 2. Employment type - Full-time
Job Classification
Industry: Gems & Jewellery
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Caratlane
Location(s): Chennai

Apply

[Full Time] Customer Service Executive at NCR Corporation

Wed, 28 Jan 2026 12:00:00 +0530

Job Description
Location: Vikhroli, MumbaiLocation: Vikhroli, Mumbai
Shift : 24*7
Shift Timings:
01:30-10:30
02:30-11:30
23:30-08:30
Key Responsibilities
Manage and assign work orders to Customer Engineers to meet SLA timelines.
Monitor all open calls, schedule appointments, and coordinate with thirdparty providers when needed.
Escalate delays or issues to the Team Leader or Territory Manager.
Communicate regularly with engineers, track their schedules, and maintain duty rosters.
Handle customer complaints, incoming messages, and daily call management tasks.
Ensure accurate call closure, correct device details, and proper billing.
Coordinate parts logistics and follow global call management procedures.

Work Environment
Requires shift rotation, weekend/holiday work, and extended hours (24x7 environment).
High volume of calls/work orders with continuous PC/telephone usage.
Team-based role with multiple internal interactions.

Requirements
Graduate with 2-7 years experience in coordination/customer service.
Shift would get rotated on 6 months basis.
Basic computer skills, typing proficiency, and familiarity with mapping & Windows tools.
Strong communication, listening, and relationshipbuilding skills.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: NCR Corporation
Location(s): Mumbai

Apply

[Contract] Inbound Sales Representative (International Voice Process) at NLB Services

Wed, 28 Jan 2026 12:00:00 +0530

Job Description
Hiring for Inbound Customer Representative (UK Process) - Bengaluru
Working Hours:
Afternoon Shift - 12:30 - 02:30 IST (Hoop)
Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)
Both side cabs available.
Location - Adugodi,Bangalore - 560 029
Interview Process - Versant Test followed by a virtual round of Interview

Job Responsibilities / Authorities:
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
Ability to handle disputes
Ability to manage multiple stakeholders
Ability to meet deadlines
Ability to work well in a team
Adaptable and flexible
If interested kindly connect on 9005548784 or drop your Cv at nida.ali@nlbtech.in

Regards -
Nida
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Contract
Contact Details:
Company: NLB Services
Location(s): Bengaluru

Apply

[Contract] Customer Support Executive- Virtual - Delhi/NCR at Amazon

Tue, 27 Jan 2026 12:00:00 +0530

Job Description
Job description:
Excellent Opportunity at Amazon for International Voice (Work From Home Opportunity) Contractual Role. Come be a part of Earth's Most Customer Centric Company
Candidates residing in Delhi only are eligible to apply.

Desired Candidate Profile :
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
Fresher can apply. Candidates with BPO experience would have an edge.
Excellent English communication is Mandate
Should be comfortable to work for Night Shifts and flexible shift/ week offs
Compensation & Other Benefits :
Salary Base Pay : 3,85,000 to 4,56,750 LPA/-
Additional Benefits:-
Zeta Meal Card - INR 1100/month i.e. INR 13200/- PA
Internet Allowance - INR 1250/month i.e. INR 15000/- PA (Work from Home)
Health insurance benefits up to INR 5.0 Lacs
Night Shift Allowance - INR 150-225 /shift (Basis on Shift Timings)
Overtime Allowance as per business requirement.
5-day working week with 2 consecutive days off. (The off days change based on business requirement)

Kindly complete the assessment with the following link.
Assessment Link : https://hvr-amazon.my.site.com/BBJobDetails?AZREF=https%3A%2F%2Fhvr-amazon.my.salesforce.com%2F&reqid=a0Rar0000024R5JEAU
Note : Kindly complete the registration using above link. Post which you'll receive assessment link with instruction which need to be completed within 24 hr.
** Limited Requirement**

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Contract
Contact Details:
Company: Amazon
Location(s): Delhi, NCR

Apply

[Full Time] Technical Support/Technical Support Engineer/Executive/Associate at Infinite Sourcing

Tue, 27 Jan 2026 07:39:17 +0530

Job Description
Techical Support (Voice)
Salary : upto 38k +incentives
Location : Noida
Weekoff : 2 Roational
Eligibilty : Should have have communication with 6 Months technical voice exp
If interested Call Anishka 8700622022 , Abhishek 7428699250, Aditya 8826039380
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Infinite Sourcing
Location(s): Noida, Gurugram

Apply

[Freshers] British Airways hiring Customer Care Executive, Gurgaon, Salary44k at CALL BA

Mon, 26 Jan 2026 20:41:06 +0530

Job Description
Call or WhatsApp ASAP
Monica 9650531029

Clients Hiring for :-
BRITISH AIRWAYS International Airline (Captive Unit) hiring for Customer Care Executive for GURGAON Location
Role & responsibilities
Inbound Voice Travel Customer Service Process
Handling Airline Customer Queries

Preferred candidate profile
Excellent Communication*
Freshers are welcome
Any industry experience will do (BPO Preferred)
Any Education
Any Age
Any Location within Delhi NCR
Immediate Joiner preferred (Notice period can be given)
Perks and benefits
Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one, whichever is lesser will be given
Fresher = 30800 (VARIABLE INCLUDED)
Experienced = 44000 (VARIABLE INCLUDED)
Work From Office
Any 5 Days Working Rotational Shifts & Offs

Both Way Cab
30k Medical Reimbursement yearly
5lacs hospitalization cover of per family(As per Current Medical Insurance Policy)
Monthly Incentive (As per the current incentive scheme) 10000/- After probation period
International & domestic Travel (Current staff travel policy shall be applicable) Discounted tickets for self and nominees after completion of probation period.
Free Fitpass Membership for pan India
Call or WhatsApp ASAP
Monica 9650531029
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: CALL BA
Location(s): Noida, Gurugram

Apply

[Full Time] Customer Service Associate at Suma Soft

Mon, 26 Jan 2026 12:00:00 +0530

Job Description

Job Title: Clinic Coordination Assistant

Location: Erandwane, Kothrud Pune - 411004
Job Type: Night Shift
Salary: As per experience and best in industry

Job Summary:
The Clinic Coordination Assistant plays a vital role in providing administrative support within a medical clinic or healthcare facility. Key responsibilities include coordinating clinical reports prior to patient appointments, managing communications, ensuring efficient daily operations, and assisting medical staff with patient flow and documentation. This role demands excellent organizational, multitasking, and communication skills.

Key Responsibilities:
Answer phones and respond to emails, providing information or redirecting queries to appropriate departments or personnel.
Handle basic medical documentation, including requesting patient records, ensuring privacy and compliance with regulations (e.g., HIPAA).
Work closely with medical staff, including doctors, nurses, and other clinic personnel, to ensure a smooth operation.

Required Skills and Qualifications:
Education:
Any graduate
Experience:
Minimum 1 year experience in US Health, Clinical trials or medically related or research field.
Communication Skills:
Excellent written and verbal communication.
Other Skills:
Strong organizational and multitasking abilities.

Work Environment:
Work from office, with potential overtime during peak periods.

Compensation and Benefits:
Competitive salary and benefits, including health insurance and paid time off.
Two-time free snacks and tea during night shift.
This position is an excellent opportunity for individuals looking to advance their careers in Clinical Trial management.

Interested Can call on :- HR Vijay 8806000209
Mail - vijay.jadhav@sumasoft.net
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Suma Soft
Location(s): Pune

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 5lpa at Accenture HR Dev

Sat, 24 Jan 2026 12:00:00 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 5LPA
Fresher and experience both are welcome
5 Days working
Rotational Shifts and Week Off
Cabs provided
Interested Candidates Can call/ WhatsApp on HR Dev 9024748407 / HR Manas 766501280
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Dev
Location(s): Mumbai

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 5lpa at Accenture

Sat, 24 Jan 2026 12:00:00 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 5LPA
Fresher and Experience both are welcome
5 Days working
Rotational Shifts
Rotational Week Off
Cabs provided
Interested Candidates Can call/ WhatsApp on HR Divya 7891345489
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Divya
Location(s): Pune

Apply

[Freshers] Mass Hiring!!! For International Voice Process/sal Upto 7 Lpa/uk Shift at BPO

Sat, 24 Jan 2026 12:00:00 +0530

Job Description
WARM GREETINGS FROM RIVERA MANPOWER SERVICES!!

Hiring for International Voice process.
For more details contact below given number

Direct walk in to the clients place will not be entertained

NOTE-
* THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE.
* CANDIDATE SHOULD BE EXCELLENT IN COMMUNICATION.

For further details contact:

DHARSHAN
7996002799

( whatsapp or share your CVs if the number is busy)

NOTE:

Job Details

Process name : International voice process
Qualification : Graduates / Under Graduate
Salary : Max 6.5 LPA + incentives
Shift timings : Rotational shift / US Rotational
Location : BANGALORE

Experience needed : Candidates should have minimum 6 months of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication

Roles and Responsibilities:-Customer Focus
Take ownership of each customer while empathizing and prioritizing customer needs
Resolve conflicts and manage customer expectations
Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
Effective verbal and written communication with both external and internal customers
Document customer account activities thoroughly and concisely
Engage in interactive dialogue with customers through active listening
Problem Solving Skills
Approach problems logically and with good judgment to ensure the appropriate customer outcome
Make appropriate decisions on behalf of the customer quickly and effectively
Effectively prioritize work to ensure efficiency
Conduct research as needed
Analytical Skills
Critical thinker and ability to exercise independent judgment
Accuracy and attention to detail
Required to abide by all applicable regulatory and department practices and procedures
Computer Skills
Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
Fluency in Windows Operating Systems and Microsoft Office tools

Desired Candidate Profile
* Any Graduate / Post Graduates / Undergraduates freshers or with minimum 1 year of experience in International voice process mandatory.
*Only Customer Service Experience.
* International Voice or technical Back ground preferred

Perks and Benefits
*Incentives
*Insurance
*Pickup & Drop Facility

Regards,

DHARSHAN - 7996002799
Rivera manpower services
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 4.5lpa at Accenture HR Muskan

Sat, 24 Jan 2026 12:00:00 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 4.5 LPA
Fresher and Experience both are welcome
5 Days working
Rotational Shifts
Rotational Week Off
Interested Candidates Can Call/WhatsApp on HR Muskan 6201016827
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Muskan
Location(s): Chennai

Apply

[Walk-ins] Quality Analyst(Fresher/Exp) || Walk-in || Gopanpally at Wipro

Fri, 23 Jan 2026 19:32:32 +0530

Job Description
Greetings from WIPRO, Walk-in drive for Freshers and Experienced !!!

NOTE: Max 150 candidates will be allowed per day - first come first Serve

Required Skills:
Should be excellent in English communication
Basic knowledge of Quality analysis and auditing
Should be an Immediate Joiner
Specifications:
Work location- Hyderabad
Should be flexible to "Work from Office"
Should be flexible to work in Rotational shifts (Including night shifts)
Qualification- Intermediate and Graduates are eligible (should have all documents, PC & CMM Mandatory)
Pursuing candidates are not eligible (Graduation or post graduation)
B.Tech. M.Tech and MCA are NOT Eligible.
Only Fresher's are eligible to apply
Need immediate joiners
Working days- 5 Days a week with 2 days week off

Interview Location:
Gopanpally Development Center (GPY) Survey No.124, & Part of 132/P SEZ Gopanapally Hyderabad - 501301

Time- 10 a.m. to 12 p.m.

Please carry below documents for the interview:-
1) Updated Resume
2) Recent Passport size photograph
3) Aadhar card & PAN card- (Original)
4) Provisional certificate of highest qualification.(Graduation/ PG)
5) Exp letter and last 3 month's payslip for experienced candidates

Thanks & Regards,
Wipro TA Team

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Customer Engagement Executive at Axis Max Life

Fri, 23 Jan 2026 17:01:16 +0530

Job Description
Role & responsibilities
Managing office administration assets and upkeep of the same.
Agents Contracting
New Business Processing
Banking of Initial & Renewal Premium
Managing Petty cash & vendor payments
Retention of Surrender Requests
Execution of all Service Requests - Post Policy Issuance
Reverting on customer queries and complaints
Maintaining high NPS Scores
Life and Health Claims processing
Handling compliance issues
Audit Rating

Preferred candidate profile
Graduate / Post-Graduate in any discipline.
2-3 years experience handling front end customer services
Knowledge of service quality is required

Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Axis Max Life
Location(s): Kolkata

Apply

[Freshers] Customer Service - Process Associate at Genpact

Fri, 23 Jan 2026 12:00:00 +0530

Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Inviting applications for the role of Customer Service (Hindi +English)

**Candidate should be able to speak/read and understand both Hindi and English languages.

Graduation: Any grad except law is eligible
Designation-Process Associate
Experience: Freshers/experience up-to 2yrs
Work location: Hyderabad (Only work from office)
Shifts: Flexible with any shift

Responsibilities:

Chat support: Only graduates are eligible, post-graduates are not eligible)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Accenture is hiring For International Customer Support (Voice & Chat ) at Accenture

Fri, 23 Jan 2026 12:00:00 +0530

Job Description
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query.
Handling escalations and complaints of the dissatisfied customers & giving best resolutions.
You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.

What are we looking for

Adaptable and flexible
Problem-solving skills
Ability to perform under pressure
Agility for quick learning
Results orientation

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your expected interactions are within your own team and direct supervisor
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
The decisions that you make would impact your own work
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
Please note that this role may require you to work in rotational shifts

Education Qualifications - Undergraduate can also apply
Experience - 1-4 Years experience in International Voice and Chat
No fresher

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Noida, Gurugram

Apply

[Freshers] Content Moderation --Non Voice Bengali & English at Genpact

Fri, 23 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact inviting applications for Content Moderation - English+Bengali

Work location: Hyderabad
Designation-Process Associate
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Content Moderation Non Voice Bengali & English - Process Associate at Genpact

Fri, 23 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Bengali || Hyderabad

Work location: Hyderabad
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Full Time] Customer Service Domestic Voice Regional Language Team Member - Bps at Hexaware Technologies

Fri, 23 Jan 2026 12:00:00 +0530

Job Description
To handle Telecom Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Freshers] Customer Service - Process Associate at Genpact

Fri, 23 Jan 2026 12:00:00 +0530

Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Inviting applications for the role of Customer Service (Hindi &English)

**Candidate should be able to speak/read and understand both Hindi and English languages.

Graduation: Any grad except law is eligible
Designation-Process Associate
Experience: Freshers/experience up-to 2yrs
Work location: Hyderabad (Only work from office)
Shifts: Flexible with any shift

Responsibilities:

Chat support: Only graduates are eligible, post-graduates are not eligible)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Immidiate Hiring For Telecaller - Part Time || 12th Pass || Fresher at bp

Fri, 23 Jan 2026 12:00:00 +0530

Job Description
- Handling Inbound And Outbound calls.
- Calling the candidates and scheduling the interviews
- Freshers & Experienced both can apply
- Part Time~5:00PM to 9:30PM
- Salary:-4,000 To 8,000 + Incentives
- Language:-Hindi, Marathi, Basic English
Required Candidate profile
Qualification: HSC And AboveJob Location:- 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046More Details Call OR WhatsApp
HR Siddhi - 7030021296
Perks and benefits
* Quaterly apprisal And Huge Incentives *
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Credicus BPO
Location(s): Pune

Apply

[Freshers] Customer Service - Process Associate at Genpact

Fri, 23 Jan 2026 12:00:00 +0530

Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service roles(Hindi +English) || Hyderabad location

**Candidate should be able to speak/read and understand both Hindi and English languages.

Graduation: Any grad except law is eligible
Experience: Freshers/experience up-to 2yrs
Work location: Hyderabad (Only work from office)
Shifts: Flexible with any shift

Responsibilities:

Chat support: Only graduates are eligible, post-graduates are not eligible)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Content Moderation --Non Voice Bengali & English - Process Associate at Genpact

Fri, 23 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact inviting applications for Content Moderation - English+Bengali

Work location: Hyderabad
Designation-Process Associate
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

We are looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Full Time] Workforce Management at NoBroker

Thu, 22 Jan 2026 14:47:06 +0530

Job Description
Role & responsibilities
Forecasting and Scheduling: Analyze historical data and trends to forecast volumes, and create schedules for agents to meet demand.
Staffing and Resource Planning: Determine optimal staffing levels, skill sets, and resource allocation to meet business requirements.
Scheduling Optimization: Ensure schedules are optimized to meet service level agreements (SLAs), minimize overtime, and reduce costs.
Real-time Monitoring: Monitor real-time data, identify trends, and make adjustments to schedules as needed.
Adherence and Compliance: Ensure agents adhere to schedules, policies, and procedures.
Performance Analysis: Analyze performance metrics, identify areas for improvement, and provide insights to stakeholders.
Reporting and Analytics: Generate reports on workforce performance, adherence, and other key metrics.

Additional Responsibilities
Intra-day Management: Manage intra-day scheduling, breaks, and time-off requests.
Agent Scheduling Preferences: Accommodate agent scheduling preferences while ensuring business needs are met.
WFM Process Improvement: Continuously evaluate and improve WFM processes to enhance efficiency and effectiveness.
Collaboration with Stakeholders: Work with operations, HR, and other stakeholders to ensure alignment and effective workforce management.

Skills and Qualifications
Analytical and Problem-Solving Skills: Ability to analyze data, identify trends, and make informed decisions.
Communication and Interpersonal Skills: Effective communication and interpersonal skills to work with various stakeholders.
Technical Skills: Proficiency in WFM software, Excel, and other relevant tools.
Attention to Detail: Ability to maintain accuracy and attention to detail in scheduling and reporting. let me know the keywords to source the profiles
Job Classification
Industry: Real Estate
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: NoBroker
Location(s): Bengaluru

Apply

[Full Time] Operations Executive at Travel Designer Group

Thu, 22 Jan 2026 14:37:47 +0530

Job Description
Company:- Travel Designer Group
Designation:- Operation Executive
:
   Handle international and domestic client calls and emails professionally
   Need to assist Travel Agents with any query related to booking
   Draft and respond to business emails
   Provide support to clients with a focus on service excellence
   Need to update the system and to Operations Team for confirmations received through hotels
:
   1 to 3 years of experience in a similar role
   Proficiency in English (verbal and written) is a must
   Good knowledge of computers and MS Office
   Strong interpersonal and communication skills
Rotational Shift

Interested candidate also share resume on shivani.p@rezlive.com and 7041306974

Job Classification
Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Travel Designer Group
Location(s): Ahmedabad

Apply

[Full Time] Gold CRM Executive at Web Spiders

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
*Onboard new customers smoothly
*Support product/service use
*Maintain customer satisfaction&retention
*Gather feedback and share insights with sales
*Liaison with sales & technical team for customer queries
Required Candidate profile
*Understanding of CRM processes
*Good communication&interpersonal skills
*Proficient in Google Workspace
*Detail-oriented,organized & multitasker
*Positive attitude&willingness to learn
Perks and benefits
Provident Fund
Saturday Benefits
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Web Spiders
Location(s): Jaipur

Apply

[Freshers] Customer Service-Process Associate at Genpact

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service (Voice / Non voice) roles -Hyderabad location

Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Work location: Hyderabad (Only work from office)
Languages known: Hindi & English
Shifts: Flexible with any shift

Role & Responsibilities:

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.

Non voice (Content moderation)
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Customer Service Executive- Linguistic at White Force

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
Job Summary:

The Customer Service Executive is responsible for delivering exceptional service to customers by handling inquiries, resolving issues, and ensuring customer satisfactionin LOCAL LANGUAGE. This role requires strong communication skills, problem-solving abilities, and a customer-first mindset.

Required Languages

Telugu, Malayam, Tamil, Assamese, Kannada, Odia, Bengali, Gujarati, Punjabi
Key Responsibilities:

Respond to customer queries via phone, email, chat, or social media in a timely and professional manner.
Provide accurate information about products.
Handle complaints and resolve issues efficiently to maintain customer trust.
Maintain detailed records of customer interactions in CRM systems.
Collaborate with internal teams to ensure smooth resolution of customer concerns.
Monitor and report on customer feedback to improve service quality.

Skills & Qualifications:

Bachelors degree or equivalent experience in customer service or related field.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Proficiency in MS Office and CRM software.
Ability to work under pressure and meet deadlines.
Positive attitude and strong interpersonal skills.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: White Force
Location(s): Mumbai

Apply

[Freshers] Process Associate Content moderation at Genpact

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to chang ewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English || Hyderabad

**Only freshers are eligible (2021-2025 pass outs)
**Any graduate is eligible (except law/diploma)
Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 pass out)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Vijayawada, Guntur

Apply

[Freshers] Content moderation Non Voice Bengali & English - Process Associate at Genpact

Thu, 22 Jan 2026 09:33:04 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Bengali || Hyderabad

Work location: Hyderabad
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Full Time] Senior Executive/ Executive ( international voice process- Travel) at Fareportal

Thu, 22 Jan 2026 03:18:34 +0530

Job Description

Job description
Responsibilities:
Will be responsible for handling inbound and outbound calls
Will be doing rigorous follow-ups with the customers.
Customer interaction and customer service.
Email correspondence.
Willing to work 24/7.

Requirements:
Graduate with Excellent oral and written communication skills and must be able to communicate their thoughts clearly in English.
Minimum 1 year experience with GDS Sabre or Amadeus.
Highly motivated and a self-starter. Must be able to work efficiently and independently.
Attention to detail and the ability to implement new ideas. An out of the box thinker.
Must be able to multitask without compromising on quality.
Must be a team player and share all findings with managers.
Good knowledge of MS Office.
Call HR Aarti- 8851789236
Aarti.ctr@fareportal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Fareportal
Location(s): Noida, Gurugram

Apply

[Freshers] Inviting applications For Content moderation_Bengali+English_Hyderabad at Genpact

Wed, 21 Jan 2026 16:19:26 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Bengali || Hyderabad

Work location: Hyderabad
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Full Time] Customer Service International Voice Tech Support Team Member-bps at Hexaware Technologies

Wed, 21 Jan 2026 14:09:55 +0530

Job Description
Key accountabilities and decision ownership:
Ensure Fixed/5G & Mobile activations for Consumer and Enterprise segment is done in defined SLAs.
Provide on-call support to sales team on 117 IVR. Track and report call reasons.
Support sales team with logging complaints for incorrect recharges done on customer account and take corrective actions as required.
Maintain call quality and follow all calls related parameters to ensure best service & support is provided to our sales team.
All applications such as, Open UI, ECR, Smartsheet, GWC portal, Remedy Tool, BPM portal etc. needs to be used on a daily basis and advisor needs to be well trained and must have hands on experience on all applications.
Take customer appointments for fixed installations.
Ensure the port-in orders are submitted within the agreed service level with smooth on boarding, and the port outs are thoroughly validated and processed within defined SLA for MNP/FNP requests.
Focus on customer end to end journey starting from activations until first billing. Work as part of a team to ensure always offering an awesome customer experience.
Ensure that the desired request is fulfilled within the agreed service level with quality. All the necessary information related to product & process needs to be reviewed and followed while performing daily tasks.
Follow the escalation matrix when escalating to get the response within agreed service level and validate all the relevant documents before creating customer account in system in proactive manners
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Freshers] Hiring For Us Voice Process | Salary Upto 4.5 Lpa | Gurgaon (ggn) at Waymore Recruiters

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
Hiring for US Voice Process- Sr. Advisors* Manage inbound queries related to Hotel bookings, cancellations, reschedules, and stay related issues
* Handle customer queries over calls.Salary - 36k CTC + Incentives + $150 Bonus
Required Candidate profile
> Graduate Fresher and UG with min 6 months of exp can apply
> Excellent Communication skills requiredTo Apply
Contact - 9315779945 / 7303558869 (Call/Whatsapp)
Perks and benefits
Lucrative Incentives
Both Side Cabs
Meals
IJP
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Waymore Recruiters
Location(s): Noida, Gurugram

Apply

[Freshers] Customer Care Executive || Noida at Teleperformance (TP)

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
International Process (NON-VOICE)
Job Role - Customer Support Executive
Requirements:
Candidate must have proper qualification (i.e., minimum 12th pass)
Candidate must be confident and correct in spoken English & sentence formation.
Fresher's can also apply. If experienced, must have it on documents.
Casual leaves will not be permitted in the first three months of joining.

Working Schedule:
5 days working with 2 days of rotational off.
Total 9 hours working including one hour break.
Must be comfortable with rotational shifts (it will include night shift)
Cab services will be provided. Must be able to showcase address proof.

Salary Structure:
For Freshers - 20k in hand & 24k CTC + PLI
For minimum 6 months experience - 24k in hand & 28 K CTC + PLI

Office Location - Noida, Sector 135
Date of joining - 30th January 2026

Interested candidates can share your CV in the below mentioned contact details.
rituparna.das1@teleperformancedibs.com / 9365277103
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Freshers] Customer Care Executive at TP

Wed, 21 Jan 2026 12:00:00 +0530

Job Description

Interested Candidates can connect to HR Bishal (Contact Number: - +91 87891 41640) Email ID: - bishal.baitha@teleperformancedibs.com
Interested Candidates Can directly send their CV to the given Number.
Greetings Kolkata!
TP welcomes you to be a part of our dynamic team!
Domestic voice process, Outbound
Location: Kolkata, Salt Lake sector v
**FRESHERS ARE ENCOURAGED TO APPLY **
About the Role:
We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query.
Responsibilities:
Handling customer inquiries and resolving issues and sales.
Providing product/service information to customers
Meeting and exceeding customer satisfaction
Requirements:
Minimum 12th pass qualification
Fresher and experienced both can apply
Excellent communication and interpersonal skill in English, Hindi.
No leave requirement for upcoming 90 days
Looking for Immediate joiners only
Aadhaar should be linked with the candidates contact number
Shifts:
Rotational shift, rotational WO.
No night shift
Any 9 hours during 8 AM to 8PM working window
6 working days with 1 rotational week off
Perks and Benefits: -
EPFO
ESIC
Flexible shifts
Salary:
English+ Hindi
CTC 13K to 15k

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Kolkata

Apply

[Full Time] Mall Floor Manager/ops Exec/ Cust Exp Exec For Oberoi Sky City at Oberoi Realty

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities

This position acts as an interface between the mall management and the internal & external customers. In charge & supervision of Information Desk, Food Court, Car Parking, Security, House Keeping, Maintenance etc. Shall devise systems and procedures to ensure customers delight.
Preferred candidate profile

Candidates from Western Region preferable from Mall/ Hotel / Airport and Hospitality Background.

Perks and benefits

Will be on the rolls of the company
Job Classification
Industry: Miscellaneous
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Oberoi Realty
Location(s): Mumbai

Apply

[Freshers] Customer service Voice & Non Voice Hindi & English - Process Associate at Genpact

Wed, 21 Jan 2026 12:00:00 +0530

Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service roles(Hindi +English) || Hyderabad location

**Candidate should be able to speak/read and understand both Hindi and English languages.

Graduation: Any grad except law is eligible
Experience: Freshers/experience up-to 2yrs
Work location: Hyderabad (Only work from office)
Shifts: Flexible with any shift

Responsibilities:

Chat support: Only graduates are eligible, post-graduates are not eligible)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Customer Engagement Executive at Axis Max Life

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities
Managing office administration assets and upkeep of the same.
Agents Contracting
New Business Processing
Banking of Initial & Renewal Premium
Managing Petty cash & vendor payments
Retention of Surrender Requests
Execution of all Service Requests - Post Policy Issuance
Reverting on customer queries and complaints
Maintaining high NPS Scores
Life and Health Claims processing
Handling compliance issues
Audit Rating

Preferred candidate profile
Graduate / Post-Graduate in any discipline.
2-3 years experience handling front end customer services
Knowledge of service quality is required

Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Axis Max Life
Location(s): Bengaluru

Apply

[Full Time] Team Leader-Operations || Banking Process || Gurgaon at IGT Solutions

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements

.What You Would Be Doing?
Team Leadership & Management: Leading and managed a team of 1520 to ensure optimal performance in line with quality and productivity metrics.
Performance Monitoring & Coaching: Reviewing and monitoring team performance regularly, focusing on KPIs such as quality, productivity, shrinkage, and attrition. Providing ongoing coaching and feedback to team members to enhance performance.
Escalation Handling: Providing floor support and handling escalations to ensure swift resolution of complex.
Process Improvement: Identifying process gaps and recommending improvements that can help increase team performance and client satisfaction.
Training & Development: Coaching new team members and continuously working to enhance the skills of existing team members.
Client & Stakeholder Interaction: Collaborating with clients to understand expectations and ensure standards are met, fostering strong relationships with both internal and external stakeholders.
Target Management: Ensuring team meets set targets for KPIs such as AHT (Average Handling Time)
Reporting & Documentation: Maintaining detailed records of team performance, issues, and resolutions to report back to senior management and clients.
Qualifications
Education: Graduate in any discipline.
Experience: At least 1 years of experience in Team handling with at least 1 year of experience managing teams.

Skills:
Strong leadership and supervisory abilities.
Excellent written and verbal communication skills in English.
Strong problem-solving and analytical skills.
Ability to handle escalations and complex content issues.
Proficiency in MS Office, particularly Excel.

Whats Expected
Proven ability to manage and lead a high-performing team in a fast-paced environment.
Expertise in analyzing team performance, identifying areas for improvement, and implementing effective solutions.
Strong communication and relationship-building skills with clients and internal stakeholders.
Ability to work effectively in a 24x7 work environment and manage stretch targets.
6 Days Working

What Are You Signing Up For?
Competitive salary
Health and wellness programs
Career advancement opportunities
Comprehensive career development programs
Promising career progression within a global company
A dynamic, world-class work culture that values innovation and teamwork

Contact Person-
Nidhi Rastogi
8630322833

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: IGT Solutions
Location(s): Noida, Gurugram

Apply

[Freshers] Genpact Hiring For Customer service roles || Hyderabad at Genpact

Wed, 21 Jan 2026 11:33:42 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service (Voice / Non voice) roles_Hyderabad location

Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi / English
Shifts: Flexible with any shift

Role & Responsibilities:

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.

Non voice (Content moderation)
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Genpact Hiring For Customer service roles || Hyderabad at Genpact

Wed, 21 Jan 2026 10:53:15 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service (Voice / Non voice) roles_Hyderabad location

Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi / English
Shifts: Flexible with any shift

Role & Responsibilities:

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.

Non voice (Content moderation)
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Genpact Hiring For Customer service roles || Hyderabad at Genpact

Wed, 21 Jan 2026 10:02:24 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service (Voice / Non voice) roles_Hyderabad location

Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi / English
Shifts: Flexible with any shift

Role & Responsibilities:

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.

Non voice (Content moderation)
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Genpact Hiring For Customer service roles || Hyderabad at Genpact

Wed, 21 Jan 2026 09:19:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service (Voice / Non voice) roles_Hyderabad location

Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi / English
Shifts: Flexible with any shift

Role & Responsibilities:

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.

Non voice (Content moderation)
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Customer Service International Voice Team Member-BPS at Hexaware Technologies

Wed, 21 Jan 2026 07:25:17 +0530

Job Description
Excellent written and verbal communication skills must be able to communicate fluently in English both verbally and in writing Strong team working skills Ability to work in a fast-paced environment Willingness to work in rotational and Night shifts HSC / Graduate"
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Freshers] Genpact Hiring For Customer service roles || Hyderabad at Genpact

Wed, 21 Jan 2026 06:11:19 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service (Voice / Non voice) roles_Hyderabad location

Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi / English
Shifts: Flexible with any shift

Role & Responsibilities:

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.

Non voice (Content moderation)
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Customer Service Domestic Voice Versant Team Member-bps at Hexaware Technologies

Wed, 21 Jan 2026 05:40:45 +0530

Job Description
We are looking for a skilled Customer Service Domestic Voice Versant Team Member to join our team. The ideal candidate will have 0 to 6 Years (Freshers are welcome) in customer services, preferably in the Software Services industry.
Roles and Responsibility
Provide exceptional customer service and support to clients via phone, email, or chat.
Resolve customer complaints and issues professionally and promptly.
Collaborate with internal teams to resolve complex customer issues.
Develop and maintain strong relationships with customers to ensure long-term satisfaction.
Identify and escalate potential issues to senior management as needed.
Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
Strong communication and interpersonal skills are essential.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Excellent problem-solving and analytical skills are required.
Strong attention to detail and organizational skills are necessary.
Experience with CRM software and ticketing systems is preferred.
Ability to work collaboratively as part of a team.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Freshers] Inviting applications For Content moderation_Bengali+English_Hyderabad at Genpact

Wed, 21 Jan 2026 05:27:10 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Bengali || Hyderabad

Work location: Hyderabad
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Genpact Hiring For Customer service roles || Hyderabad at Genpact

Wed, 21 Jan 2026 05:26:06 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service (Voice / Non voice) roles_Hyderabad location

Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi / English
Shifts: Flexible with any shift

Role & Responsibilities:

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.

Non voice (Content moderation)
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Inviting applications For Content moderation_Bengali+English_Hyderabad at Genpact

Wed, 21 Jan 2026 03:41:27 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Bengali || Hyderabad

Work location: Hyderabad
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Full Time] Customer Service Domestic Voice Regional Language Team Member-bps at Hexaware Technologies

Wed, 21 Jan 2026 03:34:35 +0530

Job Description
To handle Telecom Inbound Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Freshers] Inviting applications For Content moderation_Bengali+English_Hyderabad at Genpact

Wed, 21 Jan 2026 01:35:55 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Bengali || Hyderabad

Work location: Hyderabad
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Genpact Hiring For Customer service_Hindi+English || Hyderabad at Genpact

Wed, 21 Jan 2026 01:05:08 +0530

Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service roles(Hindi +English) || Hyderabad location

**Candidate should be able to speak/read and understand both Hindi and English languages.

Graduation: Any grad except law is eligible
Experience: Freshers/experience up-to 2yrs
Work location: Hyderabad (Only work from office)
Shifts: Flexible with any shift

Responsibilities:

Chat support: Only graduates are eligible, post-graduates are not eligible)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Process Trainer at People Group

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Design and deliver training programs for process trainers, focusing on soft skills development.
Develop and maintain effective communication channels with stakeholders to ensure seamless delivery of training services.
Conduct needs analysis to identify skill gaps and develop targeted training solutions.
Collaborate with subject matter experts to create engaging learning materials and content.
Monitor trainee progress, provide feedback, and evaluate program effectiveness.

Desired Candidate Profile
3-7 years of experience in BPO/Call Centre industry or related field.
Strong understanding of adult learning principles, instructional design methodologies, and facilitation techniques.
Excellent communication, presentation, and interpersonal skills; ability to work effectively with diverse groups.

Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: People Group
Location(s): Mumbai

Apply

[Freshers] International Customer Care Executive at Teleperformance

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Teleperformance is hiring for young talents/ Immediate joining Requirements:

Requirements:
Both Graduates & Post Graduates can apply.
Should have excellent communication skills.
Should be fluent in English
Must have minimum 6 months of experience.

Job Details:
Work From Office.
Face to face and virtual interview.
Immediate joiners preferable.
5 Days Working - Night Shift
2 days rotational off.
1 Year - 30K CTC
Fresher - 28K CTC
Work Location: Marathahalli, Bangalore

If interested send me your resume through WhatsApp to or call to Ankita - 7349067139
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Bengaluru

Apply

[Full Time] Customer Service International Voice Team Member-BPS at Hexaware Technologies

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Job DescriptionExcellent written and verbal communication skills must be able to communicate fluently in English both verbally and in writing Strong team working skills Ability to work in a fast-paced environment Willingness to work in rotational and Night shifts HSC / Graduate
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Freshers] Urgent opening For Fresher - AR Caller at Omega Healthcare

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Greetings from Omega HealthCare!!

We are looking for Candidates with excellent Communication and to work in Night Shift
Designation: AR Associate
Educational Qualification: Any degree
Shift timings: Night Shift
Working days (Monday to Friday)
Cab Facility: Pick up and drop
Salary: Best in Industry

Interested candidates can drop profile to Whatsapp 7550184422 , 7708568352
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Omega Healthcare
Location(s): Coimbatore

Apply

[Freshers] Part-Time - Telecaller || 12th Pass || Fresher & Exp at Credicus

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Process: Part Time - Telecaller- Handling Inbound And Outbound calls.- Hindi, Marathi & Basic Eng.- Calling the candidates and scheduling the interviews- Freshers & Exp both can apply- Part Time: 5:00PM to 9:30PM- Salary: 5K To 8K Inhand
Required Candidate profile
Qualification: HSC And AboveMore Details
Call OR WhatsApp
HR Rushikesh - 7030023406
Perks and benefits
* Quaterly apprisal And Huge Incentives *
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Credicus Business
Location(s): Pune

Apply

[Freshers] Cards Relationship Manager at Indusind Bank

Tue, 20 Jan 2026 12:00:00 +0530

Job Description

Role Details :

Need dynamic service oriented team member to be a part of Contact center to cater to the needs of IndusInd Bank valuable customers over the Phone (Across all verticals).

Overall Job Description :

Answer inbound calls and assist customers with their Queries/Request/Complains.
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines.
Capture problem indicators, highlight and suggest improvement.
Adherence to the monthly Scorecard parameters including Quality, Efficiency and Accuracy.
Maintain adequate knowledge levels on products, processes and systems used.
Ensure sales target are met.

Education Work Experience Requirements & Location :

Education - Essential requirement : Any graduate(15 years of education).

Work experience - Both fresher & experience.

Location - From Dadar to Mira bhayandar & Ghatkopar to Varsova.

Any specific requirements :

Excellent verbal communication skills.
Ability to comprehend, capture as well as interpret basic customer information.
Strong customer service focus.
Knowledge of Banking / Credit cards preferred.
Job Classification
Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Indusind Bank
Location(s): Mumbai

Apply

[Contract] Virtual Customer Service (Kolkata, West Bengal), India at Amazon

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Job description:
( The assessment link is provided below. Please copy and paste it to navigate to the Amazon job link )
Excellent Opportunity at Amazon for International Voice (Work From Home Opportunity). Come be a part of Earth's Most Customer Centric Company
Candidates residing in Delhi only are eligible to apply.
Desired Candidate Profile :
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
Fresher can apply. Candidates with BPO experience would have an edge.
Excellent English communication is Mandate
Should be comfortable to work for Night Shifts and flexible shift/ week offs
Compensation & Other Benefits :
Salary Base Pay : 3,14,250 to 3,70,800 LPA/-

Additional Benefits:-
Zeta Meal Card - INR 1100/month i.e. INR 13200/- PA
Internet Allowance - INR 1250/month i.e. INR 15000/- PA (Work from Home)
Health insurance benefits up to INR 5.0 Lacs
Night Shift Allowance - INR 150/shift
Overtime Allowance as per business requirement.
5-day working week with 2 consecutive days off. (The off days change based on business requirement)
Instruction for Applying and Completing Online Assessment :
To apply & complete the assessment, you will need a laptop/PC with Webcam and headphone with good microphone.
Do not apply from mobile phone or Tablet.
Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 100 Mbps)
Assessment should be attempted only on a laptop/ desktop with functioning web camera & usage of Headphone with microphone is must Must be proficient in English
Please do not take help during the assessment as the process is entirely recorded.

Assessment link : https://tinyurl.com/44kuefpm

Note : Kindly complete the registration using above link. Post which you'll receive assessment link with instruction which need to be completed within 24 hr.
** Limited Requirement** Don't Miss this Opportunity***

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Contract
Contact Details:
Company: Amazon
Location(s): Kolkata

Apply

[Freshers] Phone Banking Officer at Indusind Bank

Tue, 20 Jan 2026 12:00:00 +0530

Job Description

Role Details :

Need dynamic service oriented team member to be a part of Contact center to cater to the needs of IndusInd Bank valuable customers over the Phone (Across all verticals).

Overall Job Description :

Answer inbound calls and assist customers with their Queries/Request/Complains.
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines.
Capture problem indicators, highlight and suggest improvement.
Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy.
Maintain adequate knowledge levels on products, processes and systems used.
Ensure sales target are met.

Education Work Experience Requirements & Location :

Education - Essential requirement : Any graduate(15 years of education).

Work experience - Both fresher & experience.

Location - From Dadar to Mira bhayandar & Ghatkopar to Varsova.

Any specific requirements :

Excellent verbal communication skills Hindi Mandatory
Ability to comprehend, capture as well as interpret basic customer information.
Strong customer service focus.
Knowledge of Banking / Credit cards preferred.
Job Classification
Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Indusind Bank
Location(s): Mumbai

Apply

[Full Time] Customer Service Domestic Non Voice Regional Language Professional at Hexaware Technologies

Mon, 19 Jan 2026 12:00:00 +0530

Job Description
Job Description To handle Telecom NON Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure
that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Walk-ins] Customer Support Executive at IGT Solutions

Mon, 19 Jan 2026 12:00:00 +0530

Job Description
Job description

Walk-In Drive - International/ domestic Voice Process (Freshers and experienced Preferred)- HR Madhulika Srivastava

Walk-In Date: 20th Jan 2026 - 30th Jan'2026(Monday-Friday)
Time: 09:00 AM to 3:00 PM

Location: IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya

Hello job seekers we are looking for candidates experienced in international process/ domestic to join travel process in our company

Role: International Voice Process/ Domestic
Process: Voice (International Voice Process)
Industry: BPO / Call Center
Experience Required: 6 months minimum experience Preferred
Qualification: Graduation/ Undergraduate

What's In It For You?
5/6 days working(2/1 rotational off based on process)
Both Side Cabs Safe & Convenient Transport
Salary - upto 40k CTC
for salary upto 32k we require GDS knowledge
Attractive Salary + Incentives
Excellent Work Culture & International Exposure
Fast-Track Career Growth Opportunities

Who Can Apply?
Any UG / graduate fresher or experienced candidate can apply
Experienced Candidates
Excellent communication skills in English
Willing to work in night shifts
Immediate joiners preferred

Documents to Carry:
Updated Resume
1 Passport Size Photograph

Start Your Career With Us!

If you're a graduate fresher with a flair for communication and looking to kickstart your career with a global organization this is your chance!

Interested candidates can share their resumes on Whatsapp or can directly connect on - 8299505342 (Madhulika)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

Apply

[Freshers] Fresher Hindi / Icici Lombard / Hsc Pass/ Sal Upto 18k at ICICI Lombard

Sun, 18 Jan 2026 17:57:24 +0530

Job Description
Process: Telesales - Outbound Process.Qualification: HSC / GraduationFreshers are welcomeAvg. comm. skills in Hindi & EnglishSalary: Upto 18K Inhand + IncentiveShift: 10:00AM - 7:00PMWeek Off: Sunday (Fixed)
Required Candidate profile
Qualification: Min HSC
Job Location: Malad & Vashi, Mumbai
How To Apply..?
To Schedule your interview call or whatsapp
HR Shruti - 7030022495
Perks and benefits
Incentives and growth opportunities.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Freshers] Customer Support Executive / Telugu, Kannada, Malayalam....Apply Now ! at Teleperformance

Sun, 18 Jan 2026 14:51:22 +0530

Job Description
Process: Customer Support ExecutiveRequirements:
- Languages: Telugu, Kannada, Malayalam - Qualification: HSC Freshers welcome !- Salary: 16,000 in hand - Immediate Joining - Looking for fresher HSC speaking Telugu, Kannada, or Malayalam
Required Candidate profile
Location: Bhayandar west, MumbaiQualification: HSC Pass & Abovemore details: (Call / WhatsApp)
HR Rashi - 7030022509
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Freshers] Customer Care Executive/ Internaltional Process/ Pure Inbound/ Ggn at Career Bricks

Sun, 18 Jan 2026 14:38:08 +0530

Job Description
Gurugram location - Walk in interviews
International Travel process
Graduate fresher or under graduate with 6 months bpo experianced
5 Days working
Rotational Shift
Rotational off
Both side cab
Call/ Drop cv on 8826770027 Shivam, 7428370506 - Ritu
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Career Bricks
Location(s): Delhi, NCR

Apply

[Freshers] Opening For Reliance Retail / Inbound Process / Hsc Pass at Teleperformance

Sun, 18 Jan 2026 14:16:15 +0530

Job Description
Process: RELIANCE RETAIL - (Inbound Voice Process)-HSC & Above | Freshers Eligible | Min 6 Months Exp.
-Versant 4-5 Comm. Mandatory
-Salary: 14K - 20K
-Rotational Day Shift
-Weekly Off: 1 Rotational
-Pickup & drop from Thane Station
Required Candidate profile
Eligibility:Min HSC Pass
Good Communication RequiredLocation: Wagle Estate, ThaneMore Detail Call: HR Rashi - 7030022509
Perks and benefits
Career Growth Opportunity !
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Full Time] Hiring For Cibil Da Inbound Hiring || 25k In-hand || Sunday Fixed Off at Teleperformance

Sun, 18 Jan 2026 12:56:26 +0530

Job Description
Process: CIBIL DA - Inbound Voice ProcessQualification: Graduate Mandatory
Exp.: Min. 6 Months Calling Exp.
Age: Up to 35 Years
Excellent comm. Required
Shift: 9:30AM - 6:30PM
Week Off: Sunday Fixed
Salary: 25K In-hand
Round: HR - OPS - Client
Required Candidate profile
Qualification: Graduate Mandatory
Exp.: Min. 6 Months Calling Exp.
Age: Up to 35 YearsLocation: wagle estate, ThaneTo Apply / Contact for more information
HR Rashi - 7030022509
Perks and benefits
Career Growth Opportunity !
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 5lpa at Accenture HR Veer

Sun, 18 Jan 2026 12:47:19 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 5LPA
Fresher and Experience both are welcome
5 Days working
Rotational Shifts
Rotational Week Off
Interested Candidates Can Call/WhatsApp on HR Veer 7073873588
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Veer
Location(s): Noida, Gurugram

Apply

[Freshers] Part-Time - HR Recruiter || 12th Pass || Fresher & Exp || Dayshift at Credicus

Sun, 18 Jan 2026 12:00:00 +0530

Job Description
Process: Part Time - HR Recruiter- Hindi, Marathi & Basic Eng.- Calling the candidates and scheduling the interviews- Freshers & Exp both can apply- Shift : 8:30AM - 1:00PM | 5:00PM to 9:30PM- Sunday OFF- Salary: 6K To 10K
Required Candidate profile
Qualification: HSC And AboveMore Details
Call OR WhatsApp
HR Rushikesh - 7030023406
Perks and benefits
* Quaterly apprisal And Huge Incentives *
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Credicus Business
Location(s): Pune

Apply

[Walk-ins] Customer Support Executive at Teleperformance (TP)

Sun, 18 Jan 2026 09:20:26 +0530

Job Description
Job Title: Customer Support Executive (Malayalam Voice Process)

Domain: Banking Domain

Location: Ambit IT Park, Ambattur, Chennai

Eligibility Criteria:
12th Pass or any Graduates can apply
Freshers can apply
Looking for Immediate joiners.

Language Requirement:
Malayalam & English

Salary:
17,500 Take Home / 21,000 CTC (Malayalam)

Work Schedule:
6 days working, 1 rotational week-off
Complete Day Shift
8hrs work & 1hr break (9hrs Shift)

Location:
Teleperformance, Ambit IT Park, Ambattur

Contact:
Aruna HR: 6385858268

NOTE:
Mention Aruna HR on top of your resume while coming for a walk-in, give a call to the above contact number before reaching or for any queries.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 5lpa at Accenture HR Muskan

Sun, 18 Jan 2026 08:44:45 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 5LPA
Fresher and Experience both are welcome
5 Days working
Rotational Shifts
Rotational Week Off
Interested Candidates Can Call/WhatsApp on HR Muskan 9664253597
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Muskan
Location(s): Kota

Apply

[Freshers] Bank Of India Inbound Process / Customer Service / Fresher's Can Apply at Conneqt

Sun, 18 Jan 2026 08:29:31 +0530

Job Description
Process - Bank Of India - Inbound ProcessNeed Graduates or Graduation perusing candidates.
Freshers required
CSA ROLE
V3 comms skills
Rotational shifts
Rotational off
PAID OTS.
Salary - Upto 16,000 CTC
ROI - HR and Ops only
Required Candidate profile
Qualification- Any Graduate Location:- Navi MumbaiReach out for more information
Contact on: HR Priyanka - 7030022363
Perks and benefits
Growth opportunity with Friendly work culture
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Conneqt
Location(s): Mumbai

Apply

[Freshers] Idfc Bank Ll Yes Bank || Kotak Bank (urgent Hiring Sal. Up To 25k) at Digitide

Sun, 18 Jan 2026 07:38:21 +0530

Job Description
Process:- Banking Process - Inbound & Outbound Calling

Location: Thane and Navi Mumbai
Qualification: Hsc Pass

Requirement:
Good Communication Skills
Minimum Qualification: HSC (12th Pass)
Freshers Welcome

Salary:
Freshers: Up to 16,000/month
Experienced: Up to 20,000/month

Rounds of Interviews:-
HR round
Operations round

How to Apply ?
To schedule your interview Call or send your CV through WhatsApp
Contact Person:- HR Aditya - 7030023969
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Digitide
Location(s): Mumbai

Apply

[Freshers] Genpact Hiring Freshers_Content moderation role_Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English || Hyderabad

**Only freshers are eligible (2021-2025 passouts)
**Work location: Hyderabad (work from office)
**Any graduate is eligible except law/diploma
**Rotational shifts
Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Khammam

Apply

[Freshers] Voice Process Executive at Teleperformance

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
We are hiring for an International Voice Process
Location - Goregaon West, Mumbai
HSC with atleast 6 months of experience.
Graduate freshers are also welcome.
Shift - 24/7 (Rotational/Night/US)
Salary - 25k in-hand
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Freshers] Inviting applications For Content moderation_Bengali+English_Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Bengali || Hyderabad

Work location: Hyderabad
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Inviting applications For Content moderation_Bengali+English_Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Bengali || Hyderabad

Work location: Hyderabad
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 5lpa at Accenture HR Aditi

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Resolving customer queries over chat or voice
Salary upto 5LPA
Fresher & Experience both welcome
5 Days working
Rotational Shifts
Cabs provided
Interested Candidates Be Available on Call HR Aditi 9001261299 / HR Khushi 8949687861
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Aditi
Location(s): Guwahati

Apply

[Freshers] Inviting applications For Content moderation_Pashto+English_Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Pashto || Hyderabad

**Candidate should be able to speak/read and understand Pashto and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Pashto Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 5lpa at Accenture HR Dev

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 5LPA
Fresher and experience both are welcome
5 Days working
Rotational Shifts and Week Off
Cabs provided
Interested Candidates Can call/ WhatsApp on HR Dev 9024748407
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Accenture HR Dev
Location(s): Mumbai

Apply

[Walk-ins] Walkin For International Non - Voice Process at Hexaware Technologies

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Job description:

International Non - Voice Process - Telecom process
Designation: Executive/ Sr.Executive

Qualification: Graduation is mandatory.

Freshers are not Eligible.
Notice period: Immediate Joiners preferable or 30 days' Notice is eligible.

Desired Candidate Profile:
Excellent communication skills with Customer service experience is mandatory.
Experience in Chat process is preferred.
Min 6 month of experience in customer support (Voice- based preferred) within telecom domain.
Experience in Technical support for modems, routers or IPT services is added advantage.
Handle customer inquiries efficiently and professionally.
Should be comfortable to work in 24/7 (rotational shifts) and rotational off.

Suitable candidates are invited for a Direct Walk-in at mentioned below Venue:

Location: HEXAWARE TECHNOLOGIES/BPS; Chennai one SEZ IT PARK - GATE 2; IG-3, 3rd Floor, Phase 2, Pallavaram 200 Feet Ring Road, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Hexaware Technologies
Location(s): Chennai

Apply

[Freshers] Genpact Inviting applications For Chat support roles - Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Genpact inviting applications for Chat support roles || Hyderabad location

**Candidate should be able to speak/read/understand English and Hindi language.
Graduation: Any grad except law is eligible
Experience: 0-3 yrs
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi
Shifts: Flexible with any shift

Role & Responsibilities:

Chat support (Only graduate freshers are eligible {except Law/diploma}, we are not considering postgraduates for this role)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support
Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Genpact Hiring Freshers_Content moderation role_Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English || Hyderabad

**Only freshers are eligible (2021-2025 passouts)
**Work location: Hyderabad (work from office)
**Any graduate is eligible except law/diploma
**Rotational shifts
Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Khammam

Apply

[Freshers] Genpact Inviting applications For Chat support roles - Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Genpact inviting applications for Chat support roles || Hyderabad location

**Candidate should be able to speak/read/understand English and Hindi language.
Graduation: Any grad except law is eligible
Experience: 0-3 yrs
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi
Shifts: Flexible with any shift

Role & Responsibilities:

Chat support (Only graduate freshers are eligible {except Law/diploma}, we are not considering postgraduates for this role)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support
Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Genpact Inviting applications For Chat support roles - Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Genpact inviting applications for Chat support roles || Hyderabad location

**Candidate should be able to speak/read/understand English and Hindi language.
Graduation: Any grad except law is eligible
Experience: 0-3 yrs
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi
Shifts: Flexible with any shift

Role & Responsibilities:

Chat support (Only graduate freshers are eligible {except Law/diploma}, we are not considering postgraduates for this role)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support
Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Genpact Hiring For Customer service roles || Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service (Voice / Non voice) roles_Hyderabad location

Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi / English
Shifts: Flexible with any shift

Role & Responsibilities:

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.

Non voice (Content moderation)
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Icici Lombard Bank | Call Center | Telecaller | Voice Process at ICICI Lombard

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Process:- ICICI Lombard - Insurence Voice ProcessNeed Good communication English And HindiEducation: Min. HSC/ GraduationFreshers & Exp. Both Can ApplyShift: 10:00am - 7:00pmSalary: 16K - 18K Inhand + IncentivesAge: 18 - 30
Required Candidate profile
Qualification - HSC Pass & Above Location: Vashi, Navi MumbaiApply Now !
For More Details / Information,
Contect: HR Shruti - 7030022495
Perks and benefits
Incentives and growth opportunities.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Full Time] International Customer Service Representative at Varite

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Job Title : : Customer Service - Voice
Location : Mumbai
Experience Required : Min 1 year in any international process
Shift: Rotational (Night)
Company Name: VARITE INDIA PRIVATE LIMITED
About The Client: Our client is a leading global professional services company that helps the worlds leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services.
About The Job:
Customer Operations - Voice - Help desk role - ticket resolution Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support.
Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your expected interactions are with clients' employees to help them with their queries.

Roles and Responsibilities:

Your expected interactions are within your own team and direct supervisor
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
The decisions that you make would impact your own work
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
Please note that this role may require you to work in rotational shifts

Qualifications:
Any Graduation

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Exp Req - Referral Bonus
0 - 2 Yrs. - INR 5,000
2 - 6 Yrs. - INR 7,500
6 + Yrs. - INR 10,000

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Varite
Location(s): Mumbai

Apply

[Freshers] Genpact Hiring For Customer service roles || Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Hiring for Customer service (Voice / Non voice) roles_Hyderabad location

Graduation: Any grad except law is eligible
Experience: Only Freshers are eligible
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi / English
Shifts: Flexible with any shift

Role & Responsibilities:

Voice support
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.

Non voice (Content moderation)
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Inviting applications For Content moderation_Bengali+English_Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Bengali || Hyderabad

Work location: Hyderabad
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Freshers] Inviting applications For Content moderation_Pashto+English_Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Pashto || Hyderabad

**Candidate should be able to speak/read and understand Pashto and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Pashto Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Genpact Hiring Freshers_Content moderation role_Hyderabad at Genpact

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English || Hyderabad

**Only freshers are eligible (2021-2025 passouts)
**Work location: Hyderabad (work from office)
**Any graduate is eligible except law/diploma
**Rotational shifts
Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Only Freshers are eligible (2021-2025 passout)
Fluent in English Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Khammam

Apply

[Full Time] Customer Relationship Specialist at Web Spiders

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
*Managing and Maintaining Sales Records, Customer Databases and CRM Systems
*Preparing & Processing Sales Orders, Contracts and Proposals
*Respond to customer inquiries via phone, email, chat
*Coordinate effectively with various departments
Required Candidate profile
*Understanding of CRM processes
*Good communication&interpersonal skills
*Proficiency in Google Sheets &Google Docs
*Positive attitude&willingness to learn
*Attention to detail
* Multi-tasking ability
Perks and benefits
Provident Fund
Saturday Benefits
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Web Spiders
Location(s): Jaipur

Apply

[Freshers] Icici Lombard - Bank Payroll | Graduate | Fresher - Exp | Sal Upto 27k at ICICI Lombard

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
Job Role: ICICI Lombard - E-Channel (Digital Sales)-Shift: 9:30 Am to 7 PM (Rotational)- 2 Rotational OFF- Graduation Mandatory-Fresher / Exp. Both Can Apply-Exp. 0-2 Years-Salary: Upto 27K + Unlimited Incentives-Age: 18 to 30 years
Required Candidate profile
Qualification : Graduate
ongoing studies or college students Not allowedApply Now,
For More Details,
Contect: HR Ritul - 7030021482
Perks and benefits
Competitive Salary with Career growth opportunity!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Full Time] Cs Executive at OYO

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities
Respond promptly and accurately to customer queries received via email.
Assist customers with booking-related inquiries, cancellations, modifications and refund tracking.
Analyze customer concerns and provide appropriate resolutions.
Coordinate with internal teams to expedite issue resolution.
Maintain response quality and compliance with defined SLAs.
Document interactions and maintain records in the CRM system.
Identify recurring issues and escalate when necessary

Preferred candidate profile
Experience in customer support, email process or hospitality support preferred
Strong written communication and comprehension skills
Ability to multitask and manage priorities professionally
Customer-first approach with problem-solving mindset
Knowledge of MS Office and CRM or ticketing tools

Job Classification
Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: OYO
Location(s): Noida, Gurugram

Apply

[Freshers] Hiring Customer Support (English & Hindi Mandatory) at Apollo Hospitals

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
Position: Customer Support Executive

Qualification: Any Graduate or Intermediate
Freshers or with Experience of 1 - 4 years in Voice Process

Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station)

Mandatory Documents:
1. Updated resume
2. Aadhar Copy

Call Center Executive Job Responsibility :
1. Identifying Customers needs, Clarify information, research each issue and provide solutions.
2. Follow communication scripts when handling different topics.
3. Build Sustainable relationships and engage customers by taking the extra mile.
4. Keep records of all conversations in our call centre database in a comprehensive way.
5. Should be able to coordinate with various teams to ensure smooth service to customers

Requirements:
1. Previous experience in Customer Support role.
2. Strong Phone & Verbal communication skills along with active listening.
3. Customer focus and adaptability to different personality types.
4. Ability to multitask, set priorities and manage time effectively.
5. 6 days working, Flexible to work in Rotational shifts in Day/Night shift for Males (NO night shift for Female candidates)
6. Good typing skills.

Note:
*******Excellent command in English and Hindi is mandatory with fluency************

Interested candidates can share your updated resume on what's app 8121015279.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Apollo Hospitals
Location(s): Hyderabad

Apply

[Full Time] Amazon Is Hiring For Ahs Specialist ( Work From Office ) - Full Time at Amazon

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
AHS Specialist (Work from Office)Job description
Are you a self-starter with a passion for e-commerce, looking to expand your retail skillset and help shape the way third-party Sellers work with Amazon? Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Account Support Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business partners (Sellers). We obsess over providing world-class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, and provide solutions to help our third-party business partners better serve their customers.Position description: Account Health Support (AHS) Specialist
Location: Hyderabad, India
Language requirements: English & Hindi
Process type: Voice Process (Inbound and Outbound Calling) with North America Sellers
Shift requirements: Night Shifts and Rotational week offs (should be flexible to work as per business requirements)The AHS Specialist position relies on judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Individual problem-solving and analytical skills are used to authenticate sellers complex transactions and accounts. The successful Specialist will have a high degree of soft-skills, the ability to empathize with others and capable of succeeding in a fast-paced environment. Nearly all decisions are expected to be made with little to no guidance and a high degree of accuracy. All candidates will be analytical and customer service oriented with a keen eye to details and identifying problem statements that hamper seller experience.As an AHS Specialist, you will engage in frequent written and verbal communication with Sellers, department management, risk analysts, and other company associates to accomplish your goals. You will interact with our third-party Sellers by phone and email with objectives of coaching and helping them with account health related topics. Major part of your daily activities includes inbound and outbound calling to our Sellers to assist and support them over phone. The successful AHS Specialist will be able to redirect difficult conversations as you engage with pre-suspension level Sellers who are in poor standing.Key job responsibilities
Meets predetermined and assigned productivity targets and quality standards.
Achieves quality (quality audits), while maintaining productivity (tasks per hour).
Considers the impact these goals have on the Seller, the Buyer, and the Company.
Works in accordance with the SOP's to provide consistent and great Seller experience on each and every contact.
Understands and applies knowledge on complex issues, along with directly related tools, SOP's, blurbs, and workflows.
May perform tasks which are not guided by established policies and procedures.
Leverages appropriate tools and applications to dive deep into investigation issues using data. Demonstrates flexibility to transition within queues.
Understands and adheres to workflow directions.
Understand the importance of adherence to AUX statuses and follows guidelines thoroughly, taking breaks as scheduled and keeping personal time to a minimum.
Proactively communicates with management for any time off request.
Lobby management
Handles every work-item as per SOP and works on task in FIFO order (first in, first out)
Attends and participates in team huddles/meetings
Remains positive on the floor, even in the face of challenges; cognizant of their behavior and how it impacts team morale and our Sellers exhibiting a positive attitude.
Demonstrates effective, clear and professional written and oral communication on investigative matters, interactions with Sellers and internal exchanges with peers or management.
Effectively interacts with teammates both in daily interactions and huddles
Uses expertise to deliver impactful coaching
Advises Sellers on solutions to mitigate performance issues, exhibiting expertise and educating on factors that impact Seller performance to ensure performance metrics are met.
Engages with Sellers in need of a higher level of support (poor performance), educating them to become self-sufficient through time-bound support.
Confidently channels Sellers into correctly identifying root causes, solutions and preventative measures, using knowledge and expertise to lead effective conversations.
Thoroughly listens to Sellers and addresses all performance issues to minimize the Seller stumbling and impacting the Buyer experience negatively. Considers the impact and quality their actions have on the Seller, the Company, and the Buyer. Works towards earning Seller trust on every contact.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively escalating sensitive issues. Represents voice of the Seller internally.
Help develop internal communication
Participates in the development of internal communication on key process changes and provides contribution on translations and content reviewsA day in the life
A day in the life AHS Specialist provide dedicated support to Sellers. They eliminate frustration and consult with Sellers on best ways to address opportunities for their business on Amazons eCommerce platforms. The objective of this role is to deliver sustainable results that improve Sellers performance, while aligning to Amazon requirements. They use SOPs and judgment to provide guidance to Sellers on complex cases. They make the determination if a Seller should be enforced or reinstated.Basic Qualifications: Business proficient fluency in both written and verbal English and Hindi languages.
Education: Graduation or equivalent.
Flexibility to work various shifts, including potentially working one weekend day, full weekends, or alternative start-end times.
Ability to compose a grammatically correct, concise and accurate written and verbal response.
Strong soft skills with the ability to effectively communicate for win-win solutions.
Demonstrated ability to deal with ambiguity and embrace constant changes with flexibility and good grace.
Ability to maintain high levels of confidentiality and data security standards.
Flexibility to work during bank holidays and peak period.
History of teamwork and willingness to roll up one's sleeves to get the job done. Fun to work with!
Genuine and intense customer focus.
Experience with Microsoft Office products and applications
Speak, write, and read fluently in English
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Ability to maintain high levels of confidentiality and data security standardsPreferred Qualifications: Interpersonal skills, with the ability to communicate complex transaction issues correctly and clearly to both internal and external customers.
Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns.
Problem solving skills having demonstrated ability to recognize non-obvious patterns and analyze problems logically.
Self-disciplined, diligent, proactive and detail oriented impacting time management and organizational skills.
Proven ability to work in fast paced; dynamic environments where decisions are made without compromising on customer experience and financial losses.
Teammate capable of learning and sharing knowledge in global environment.
Demonstrate flexibility to work overtime hours as per business requirement.
Desired skill-sets include MS Office Application Excel and Internet Explorer/Mozilla Firefox.Additional Information:Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months')Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status

Job Classification
Industry: Internet (E-Commerce)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Hyderabad

Apply

[Full Time] Process Trainer at People Group

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Design and deliver training programs for process trainers, focusing on soft skills development.
Develop and maintain effective communication channels with stakeholders to ensure seamless delivery of training services.
Conduct needs analysis to identify skill gaps and develop targeted training solutions.
Collaborate with subject matter experts to create engaging learning materials and content.
Monitor trainee progress, provide feedback, and evaluate program effectiveness.
Desired Candidate Profile
4-7 years of experience in BPO/Call Centre industry or related field.
Strong understanding of adult learning principles, instructional design methodologies, and facilitation techniques.
Excellent communication, presentation, and interpersonal skills; ability to work effectively with diverse groups.
Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: People Group
Location(s): Mumbai

Apply

[Full Time] Customer Engagement Executive at Axis Max Life

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities
Managing office administration assets and upkeep of the same.
Agents Contracting
New Business Processing
Banking of Initial & Renewal Premium
Managing Petty cash & vendor payments
Retention of Surrender Requests
Execution of all Service Requests - Post Policy Issuance
Reverting on customer queries and complaints
Maintaining high NPS Scores
Life and Health Claims processing
Handling compliance issues
Audit Rating

Preferred candidate profile
Graduate / Post-Graduate in any discipline.
2-3 years experience handling front end customer services
Knowledge of service quality is required

Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Axis Max Life
Location(s): Madurai

Apply

[Full Time] Customer Service Executive at Tech Mahindra

Wed, 14 Jan 2026 12:00:00 +0530

Job Description

Company- Tech Mahindra
Location - Electronic city phase2, Bengaluru
Notice period- 0days
International customer service

Who we are looking for?
Addresses customer questions, provide information, and offer solutions to resolve problems or complaints. For e.g explaining product features, or guiding customers through processes.
Listen attentively to customer complaints, empathize with their concerns, and take appropriate steps to resolve the issues effectively. They may escalate complex problems to higher-level support or management if necessary.
Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customers experience.
Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken.
Provide customers with a positive and Personalised experience, promoting customer loyalty and retention.

Preferred candidate profile
International Bpo experience is preferred.
Notice period- Immediate joiner
Excellent communication

Perks
Both ways Cabs.
Incentives
Competitive growth

If Interested send your cv on Hema.chamoli@techmahindra.com or whatsapp on 9259203144.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Tech Mahindra
Location(s): Bengaluru

Apply

[Full Time] Customer Service Executive at Tech Mahindra

Wed, 14 Jan 2026 12:00:00 +0530

Job Description

Company: Techmahindra
Notice period: Immediate joiner
Designation: Customer service Executive

Role & responsibilities
Resolve customer queries.
Handle US Customer queries.
Handle Inbound calls.
Maintain KPIs.
Provide timely resolutions to the customer.
Preferred candidate profile
Bpo expereince.
Excellent communications.
Immediate joiner.
Rotational shifts.

If Interested send your cv on 9259203144
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Tech Mahindra
Location(s): Bengaluru

Apply

[Full Time] Customer Engagement Executive at Axis Max Life

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities
Managing office administration assets and upkeep of the same.
Agents Contracting
New Business Processing
Banking of Initial & Renewal Premium
Managing Petty cash & vendor payments
Retention of Surrender Requests
Execution of all Service Requests - Post Policy Issuance
Reverting on customer queries and complaints
Maintaining high NPS Scores
Life and Health Claims processing
Handling compliance issues
Audit Rating

Preferred candidate profile
Graduate / Post-Graduate in any discipline.
2-3 years experience handling front end customer services
Knowledge of service quality is required

Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Axis Max Life
Location(s): Bengaluru

Apply

[Walk-ins] Mega Openings For International voice process at Alorica

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Dear Aspirants,

Alorica has openings for international voice process!!

Job Description Customer Experience Agent (Voice)

Position Responsibilities:
Answering customer inquiries
Resolving customer issues and complaints
Providing information about products and services
Taking orders and processing payments
Managing customer accounts
Handling returns and exchanges
Escalating issues to appropriate departments

Key Skills Required:
Good English communication skills
Understanding written sentences and paragraphs in work related documents
Using logic and reasoning to identify solutions, conclusions or approaches to problem

Education: Minimum: 10 + 2 years of formal education
Experience: 0 - 4 years
Salary: 3.2 LPA to 3.5 LPA
Shift: Night/ rotational

Walk-in address: Alorica India, Block 12, Pritech park, Bellandur, Bangalore 560103.

Interested candidates please reach out to below contacts or whatsapp:

Bornali - 8135072991
Deepshika - 8904277475
Udith- 7676352829
Arundathi - 8951268101

Regards,
Pooja H M
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Alorica
Location(s): Bengaluru

Apply

[Walk-ins] International Voice Process Executive at IGT Solutions

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Job description
Walk-In Drive - International/ domestic Voice Process (Freshers and experienced Preferred)- HR Madhulika Srivastava
Walk-In Date: 14th Jan 2026 - 30th Jan'2026(Monday-Friday)
Time: 09:00 AM to 3:00 PM

Location: IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya

Hello job seekers we are looking for candidates experienced in international process/ domestic to join travel process in our company

Role: International Voice Process/ Domestic
Process: Voice (International Voice Process)
Industry: BPO / Call Center
Experience Required: 6 months minimum experience Preferred
Qualification: Graduation/ Undergraduate

What's In It For You?
5/6 days working(2/1 rotational off based on process)
Both Side Cabs Safe & Convenient Transport
Salary - upto 40k CTC
for salary upto 32k we require GDS knowledge
Attractive Salary + Incentives
Excellent Work Culture & International Exposure
Fast-Track Career Growth Opportunities

Who Can Apply?
Any UG / graduate fresher or experienced candidate can apply
Experienced Candidates
Excellent communication skills in English
Willing to work in night shifts
Immediate joiners preferred

Documents to Carry:
Updated Resume
1 Passport Size Photograph

Start Your Career With Us!
If you're a graduate fresher with a flair for communication and looking to kickstart your career with a global organization this is your chance!

Interested candidates can share their resumes on Whatsapp or can directly connect on - 8299505342 (Madhulika)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

Apply

[Walk-ins] Content Moderation (Fresher/Exp) - Walk-in || Gopanpally at Wipro

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Time and Venue
From 21st Jan to 23rd Jan
Between 10am to 12pm.
Interview Location: Gopanpally
Survey No.124, & Part of 132/P SEZ
Gopanapally
Hyderabad - 501301
Primary Skill:
Excellent communication skills in English.
Proactive and positive approach to tasks.
Emotionally strong in nature, should be able to withstand inappropriate content with maturity and professionalism
Responsibilities:
Review video, Image and all sort of graphic content.
Review content of a graphic, violent, sexual, or egregious nature such as Adult, Sexual, Abusive, Hate, Derogatory, Illegal Acts, Violence, Death, and Tragedy and take appropriate action.
Monitor transactions and detect suspicious patterns using fraud detection tools.
Investigate flagged cases, assess risks, and ensure compliance with regulations.
Develop prevention strategies, maintain reports, and collaborate across teams.

Details:
Immediate joiners only
Both freshers and experienced are eligible
Pursuing candidates are not eligible
Voter card/Passport is mandatory
Graduation is mandatory with PC
Bothe Freshers and experienced are eligible.

Documents to carry:
Updated CV
Passport size Photo
Votercard and Pan Card (Mandatory)
Degree certificate (Any Grad eligible, pursuing candidates not eligible)
Exp Candidates must bring exp letter

Regards,
TA Team
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Part-time & Full Time || Customer Service Executive - Jfl Process at One Point Solutions

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Job Opening: Customer Service Executive Dominos Pizza (JFL)

Job Description: Join the customer support team for Dominos Pizza. Handle customer queries and provide excellent service over calls.

Location: Turbhe, Navi Mumbai
Shift: 11:00 AM 11:00 PM
Full-Time: 9 hours Rotational
Part-Time: 5 hours
Week Off: Rotational
Salary:
Part-Time: 10,000 In-hand
Full-Time: 17,000 In-hand
Eligibility:
HSC or Graduate
Good communication skills
Both Full-Time & Part-Time options available
How to Apply:
Call or send your CV via WhatsApp to HR Neha - 8637721095
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: One Point Solutions
Location(s): Mumbai

Apply

[Full Time] Urgent Hiring On Bank Payroll - Icici Lombard | Voice Process at ICICI Lombard

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Process: E-Channel-Digital Sales- Good comm. skills in Hindi and Eng.- Exp. in sales process preferred- Graduation is mandatory - Rotational shifts: 9:30am - 7:00pm- 5 day work with 2 rotational offs - Salary: Upto 27k inhand + Incentives
Required Candidate profile
Qualification : Graduate
ongoing studies or college students Not allowedApply Now,
For More Details,
Contect: HR Ritul - 7030021482
Perks and benefits
Competitive Salary with Career growth opportunity!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Freshers] Mass Hiring!!! For International Voice Process/sal Upto 6.5 Lpa at BPO

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Greetings !!!

We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you!
For more details about interview, please contact

Maria - 9986584828
Jessica - 8884496981
(Please send us a message on WhatsApp in case the numbers are busy).

NOTE:
Provisional degree certificate and PANCARD (hard copy) mandatory.

Job Details

Process: International Voice Process
Work Location: Bangalore
Cab Service: Both ways provided
CTC Details: UG & Grads - 6.5 LPA
Shift Timings: US & UK Rotational Shifts / Rotational Off
Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience).

Roles and Responsibilities
Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing.

Desired Candidate Profile
* Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of
experience in International voice process mandatory.
*Only Customer Service Experience.
* International Voice or technical Back ground preferred

Perks and Benefits
*Incentives
*Insurance
*Pickup & Drop Facility

Regards,

Maria - 9986584828
Rivera manpower services
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru

Apply

[Full Time] Customer Service International Voice Manager-BPS at Hexaware Technologies

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Active Listening, Black Belt Certified, Business Management and Operations
Conflict Management
Cost Management
Delivery management
Escalation Management
Green Belt Certified, Profitability Analysis
Program Management
Time Management
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Freshers] Mass Hiring!!! For International Voice Process/sal Upto 6.5 Lpa at BPO

Tue, 13 Jan 2026 12:00:00 +0530

Job Description

Greetings !!!

We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you!
For more details about interview, please contact

Jessica - 8884496981
Alvin - 9513900438

(Please send us a message on WhatsApp in case the numbers are busy).

NOTE:
Provisional degree certificate and PANCARD (hard copy) mandatory.

Job Details

Process: International Voice Process
Work Location: Bangalore
Cab Service: Both ways provided
CTC Details: UG & Grads - 6.5 LPA
Shift Timings: US & UK Rotational Shifts / Rotational Off
Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience).

Roles and Responsibilities
Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing.

Desired Candidate Profile
* Any Graduate / Post Graduates / Undergraduates freshers or with minimum 1 year of
experience in International voice process mandatory.
*Only Customer Service Experience.
* International Voice or technical Back ground preferred

Perks and Benefits
*Incentives
*Insurance
*Pickup & Drop Facility

Regards,

Jessica - 8884496981
Rivera manpower services
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru

Apply

[Full Time] Customer Service Domestic Non Voice Regional Language Team Member-bps at Hexaware Technologies

Tue, 13 Jan 2026 12:00:00 +0530

Job Description

To handle Telecom Outbound Non-Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Walk-ins] Hiring Advisors For Payment Tracking & Receipting - Fao / Bfs - Pune at Concentrix

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
HIRING ADVISORS - PAYMENT TRACKING & RECEIPTING / BFS / FAO
INTERNATIONAL BLENDED SUPPORT
STEP IN FOR AN EXCITING CAREER @ CONCENTRIX PUNE

SPECIAL WALK-IN DRIVE : 14th & 24th Jan'26

Role: Payment Tracking & Receipting
Designation: Advisor / Sr. Advisor
Location: Pune
Experience: 1+ years in FAO or BFS exp (Reconciliation AP/AR /Rec/GAFA)
CTC: 4PA to 7PA*(ctc mentioned is an indicative range reference ctc & offer will be basis process/lob selected & related defined policy)

Educational Qualification : - Bachelor's Degree in Commerce

Role and Key Responsibilities:
Customer inquiry resolution , systems & process coordination, ticket management. Responding to customer calls & emails regarding contract management, inquiries, and resolving outstanding issues.
Monitor and validate customer payments, confirm receipt, apply credits & handle payments from third parties.
Ensure proper reconciliation & allocation of open credits in Bank Reconciliation Statements (BRS) & suspense accounts.
Provide a monthly summary of collections and settlement activities, ensuring transparency & efficient reporting.
Downloading MIS PC Limit report, consolidated floor plan report, current floor plan report, inventory, curtailment dues report, Outstanding Interest Report, Payment Report, ET Report, Managing daily demo/Used billings within WFS & coordinating with India on the billings.
Creating request in AMS for payments, Daily RECO checker and sending confirmation to client & within the team to ensure no wrong payments is posted.
Follow up with dealers for payment of interest dues with respect to inventory lines & dealers for payment of Curtailment dues with respect to inventory lines.

Key Skills & Knowledge:
Reconciliation AP / AR / FAO / BSF Experience
Payment Tracking & Receipting - Banking
Fraud detection/ AML / Risk Containment / Credit Assessment added advantage
Customer Service Orientation
Resilience and Flexibility
OK with night & 24/7 Shifts
Good Spoken & Written English communication
Team player, Punctual & Willing to learn

Location : Concentrix ,Amar Tech Center,12th Floor,Opp Ramwadi Metro Station,Viman Nagar, Pune-14.
Walkin Time : 11am to 5pm
*Please ensure to carry your updated resume along with a valid Govt. Photo ID card .

Don't Forget to Gift Your Friends this Awesome CareerTag them Along !!
To Know More about us : https://www.concentrix.com

Not in Pune ?? No Problem ... Just register with Concentrix on https://concentrix.myamcat.com/in/naukri and connect with our recruiters.

Disclaimer: -
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins
Contact Details:
Company: Concentrix
Location(s): Pune

Apply

[Full Time] Kotak Mahindra Bank | Customer Support | Inbound Voice Process | Thane at Kotak Mahindra Bank

Mon, 12 Jan 2026 20:53:16 +0530

Job Description
Roles and Responsibilities
Handle customer queries via phone calls, emails, and chats in a timely and professional manner.
Provide accurate information to customers regarding banking products and services.
Resolve customer issues efficiently by escalating complex cases when necessary.
Meet performance targets set for first call resolution rate, handle time, and quality standards.
Desired Candidate Profile
1-5 years of experience in BPO/Call Centre environment or similar industry.
Excellent communication skills in English (written & spoken).
Ability to work on an inbound voice process with good communication skills.
Strong problem-solving skills to resolve customer complaints effectively.
Job Classification
Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Kotak Mahindra Bank
Location(s): Mumbai

Apply

[Full Time] Customer Support Agent at Firstsource

Mon, 12 Jan 2026 18:36:20 +0530

Job Description
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they make it happen for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsources inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.

Role Overview
We are looking for a dedicated and customer-focused Voice Customer Support Agent to handle inbound customer service calls from US-based customers. This is a pure customer service role with no sales components. The ideal candidate should have strong communication skills and a passion for delivering exceptional customer experiences.
Key Responsibilities
Handle inbound customer calls and provide prompt, accurate, and courteous support.
Understand customer issues and offer effective resolutions as per process guidelines.
Provide information related to products, services, or general inquiries.
Follow standard operating procedures and maintain quality and compliance standards.
Maintain professionalism, empathy, and clarity in every interaction.
Meet process KPIs such as call quality, customer satisfaction, and schedule adherence.
Eligibility & Qualifications
Education: PG / Graduate / Undergraduate / Drop-outs / HSC / SSC
Strong verbal communication skills with a clear and confident voice.
Ability to work in US rotational shifts. (Window - 7 PM to 8 AM)
Comfortable with rotational week offs.
Basic computer navigation and typing skills.
Key Skills
Good verbal English communication skills
Active listening, empathy, and problem-solving abilities.
Patience and ability to handle customer concerns professionally.
Adaptability to work in a fast-paced environment.
Positive attitude and willingness to learn.
What We Offer
2 rotational week offs.
US shift exposure and international customer service experience.
Professional training and career progression opportunities.
Supportive team environment.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Firstsource
Location(s): Hyderabad

Apply

[Walk-ins] Fresher Walk-in Drive For Arabic International Voice Process (gar-hyd) at Cognizant

Mon, 12 Jan 2026 18:21:22 +0530

Job Description
Role & responsibilities
Working on the moderation of the listings and making sure > 98% accuracy is maintained.
Making sure the listing are completed within the defined SLA/TAT time. Should be able to work independently and understand his/her performance metrics.
Track his/her own performance need improvise based on the business requirement.
Should be able to take manage his/her own performance
Need to be very judgmental in order to make sure that the correct information updated on the map front.
Should be focused to achieve 100% user satisfaction and zero client or customer escalations.
Preferred candidate profile
Fresher's with (0-11) months.
No Personal Laptop allowed during Interview.
Carry two set of resume with recent passport size photo.
Excellent communication skills and interpersonal skills in Arabic.
Proficient in reading & speaking of Arabic / Hindi and English..
Should be proficient with computers and MS office
Should be able to type 30 words per minute with preferred language.
Should have fair knowledge above navigation on Google Maps & geography.
Should be able to identify the area of Opportunity and bring it to the notice of supervisor.
Should be able to work in different shifts and locals depending on the business requirement.
Should be able to apply the theoretical knowledge into practice.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Freshers] Genpact Inviting applications For Chat support roles - Hyderabad at Genpact

Mon, 12 Jan 2026 18:18:10 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Genpact inviting applications for Chat support roles || Hyderabad location

**Candidate should be able to speak/read/understand English and Hindi language.
Graduation: Any grad except law is eligible
Experience: 0-3 yrs
Work location: Hyderabad (Only work from office)
Languages known: English + Hindi
Shifts: Flexible with any shift

Role & Responsibilities:

Chat support (Only graduate freshers are eligible {except Law/diploma}, we are not considering postgraduates for this role)
Handle multiple chats at the same time (3+ Active Chats simultaneously)
Respond to the customer queries & issues in timely manner
Provide solution to the customer basis the available help articles and within the policies
Replicate customers issue and report necessary bugs/suggestions/ideas
Provide excellent services to the customers
Work closely with internal departments to provide the required information/support to the customer
Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Maintain a deep understanding of client process and policies
Upskill to enhance the knowledge time to time and offer support
Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Preferred pre-requisites:
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Icici Lombard - Bank Payroll | Graduate | Fresher - Exp | Sal Upto 27k at ICICI Lombard

Mon, 12 Jan 2026 17:41:48 +0530

Job Description
Job Role: ICICI Lombard - E-Channel (Digital Sales)-Location: Vashi & Malad-Shift: 9:30 Am - 7 PM-Week Off: 2 Rotational Off | 5 Days Work-Freshers can apply-Exp. 0-2 Years-Salary: Upto 27, 000 + Unlimited Incentives-Age: 18 to 30 years
Required Candidate profile
Qualification : Any Graduateon going studies or college students Not allowedApply Now !
For More Details, Call / WhatsApp
Contect: HR Deepali - 7030021594
Perks and benefits
Competitive Salary with Career growth opportunity!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Full Time] Bpo Executive at Tech Mahindra

Mon, 12 Jan 2026 17:38:52 +0530

Job Description
We are Hiring at Tech Mahindra ! Join Our International Voice Process Team! Were on the lookout for talented Customer Service Executives to join us and make an impact!Who Were Looking For:
Excellent communication skills
Minimum 1 year of experience in International Voice & Chat Process
Rotational Off: (5 Days Working)
Eligibility: HSC / Graduates
Location: Yerwada, Pune (On-site)
Shifts: US & Aus
Both Ways Cab
What We Offer:
Career growth with continuous learning opportunities
On-site role only (no WFH)
Upto 5.2 LPA Contact : 7378430526
Email : Prital.nileshdhoka@techmahindra.com

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Tech Mahindra
Location(s): Pune

Apply

[Full Time] Hiring For International Non-Voice Process- Mohali!!! at Teleperformance

Mon, 12 Jan 2026 13:44:51 +0530

Job Description
TP is an equal opportunity employer and embodies the spirit of enhancing human relationships. As part of TP, each one belongs to a global team of inspired and passionate people with a global scale and local presence to assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.

Key Responsibilities and Accountabilities:

Handle queries and complaints of customers of the renowned technology company.
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly, and approachable individuals who understand the importance of great customer service.
Responsible for delivering high quality and productivity results that meet the identified targets.
Ability to handle a tough situation with the customer.
Strong ability to multitask and take fast decisions independently.
Maintains composure and patience with customers.
Correctly follow and implement different quality standards/definition documents.
Open to work in 24*7 environment.
5 days working 10 hours of shift 9 hours of login.
High School 12th Pass and Above
Understanding & Knowledge of English, Current Events.

Minimum Skills:

Good verbal, written and listening skills (English)
Understands details of several functions to provide quality service Initiative.
Preferred Intl. BPO experience in Voice/email/chat campaign Preferred Email Innovative
Basics of Excel, MS Word, and PowerPoint
Assist customers via email or chat.
Basic Knowledge of Cab Service and new economy business
Good comprehension skills
Analytical & Probing skills
Open to 24/7 environment
Good comprehension skills

Interested candidates kindly share your updated CV to HR-Divya- 7603885092.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mohali, Chandigarh

Apply

[Freshers] Customer Support Executive - Non Sales / Voice Process at One Point One

Mon, 12 Jan 2026 13:33:17 +0530

Job Description
Customer Support Executive - SBI Renewal ProcessQualification:MIn. HSC PassExp.: Freshers can applyAvg. comm. skills requiredShift: 9:30AM - 6:30PM 6 days work | Rotatinal OffSalary: 14,500 In-handImmediate Joiners Preferred
Required Candidate profile
Qualification:MIn. HSC Pass
Exp.: Freshers can apply
Avg. comm. skills requiredLocation: Turbhe, Navi Mumbai
More Detail Call: HR Neha - 8637721095
Perks and benefits
Career Growth Opportunity !
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: One Point One
Location(s): Mumbai

Apply

[Full Time] Customer Care Executive@L1 at Teleperformance

Mon, 12 Jan 2026 12:42:47 +0530

Job Description
Job description:
Teleperformance is hiring for enthusiastic and customer focused experienced individuals for Voice process, as a customer Support Executives, you will be responsible for handling customer queries, resolving issues efficiently through voice, ensuring positive customer experience.

Key Responsibilities:
Handling inbound customer calls related to ecommerce.
Respond customer inquiries promptly and professionally.
Provide accurate information, resolve issues and escalate complex cases when required.

Job Details:
6days working and 1 day rotational off
Day Shifts only
9 hours Shifts

Eligibility Criteria:
Graduation Mandate
Excellent English communication skill (written & Verbal)
Minimum 1year documented experience mandate in a BPO Voice process
Ability to handle pressure in a fast-paced environment

Compensation:
CTC 26,000/per month

Interested candidates share CV to
HR Sucheta - 7439865701
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Bengaluru

Apply

[Freshers] Customer Support Executive at Policybazaar

Mon, 12 Jan 2026 12:35:05 +0530

Job Description
Position - Customer Support Executive
Location - Gurugram
Shift - Day shift and 6 days working with one roaster off
Package - 2.55 lpa to 4.5 lpa(depends upon interview and experience) + Incentives + GMC

Job Description
PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities:
Handle inbound and outbound calls to address customer queries and concerns.
Provide accurate information regarding insurance policies, premium calculations, and policy status.
Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
Maintain customer records by updating information in the CRM system.
Ensure customer satisfaction through professional communication and problem-solving.
Meet daily, weekly, and monthly targets set by the team lead.

Required Skills:
Excellent communication skills (verbal and written) in English and Hindi.
Ability to handle customer queries efficiently and politely.
Basic computer knowledge and proficiency in MS Office and email.
Patience and empathy to manage difficult or irate customers.
Prior experience in a call center or customer support role is a plus.
Freshers and experienced candidates can both apply

Regards
Policy Bazaar

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: Policybazaar
Location(s): Noida, Gurugram

Apply

[Full Time] Customer Service International Non Voice Supervisor-BPS at Hexaware Technologies

Mon, 12 Jan 2026 12:00:00 +0530

Job Description
Looking for a skilled Customer Service International Non Voice Supervisor to join our team in Hexaware Technologies Ltd. The ideal candidate will have strong analytical skills and experience in online reputation management, complaint management over emails and social media.
Roles and Responsibility
Manage customer complaints and feedback via email and social media platforms.
Analyze trends and patterns in customer interactions to improve service quality.
Develop and implement process improvements to enhance customer satisfaction.
Collaborate with cross-functional teams to resolve complex customer issues.
Monitor and report on key performance indicators to measure customer service effectiveness.
Provide training and coaching to team members to enhance their skills and knowledge.
Job Requirements
Strong analytical and problem-solving skills are required to analyze complex data sets.
Excellent communication and interpersonal skills are necessary for effective collaboration with customers and team members.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Experience with online reputation management and complaint management tools is preferred.
Strong attention to detail is essential to ensure accuracy and quality of work.
Ability to adapt to changing priorities and deadlines in a dynamic environment.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Full Time] Service Line Executive at Rhea Healthcare

Mon, 12 Jan 2026 11:07:50 +0530

Job Description
Key Responsibilities:

Builds rapport with customers from the very first meeting; understands the customers stated and unstated requirements; subtly link MH offerings with those expectations.

Provides relevant information Facility tour | procedure | medical management | financials transparently to build the relationship.

Highlights the benefits, value adds, safety and service protocols that have been designed to provide superior care, stay, category of room etc when engaging in the financial negotiation.

Based on the customer profile, up-sell and cross sell.

If financial assistance required, coordinate with concerned authority.

Deposit details & payment terms to be clarified to the patient.

Counsel on dos and donts.

Follow up with customers who have not come back for booking.

Follow up calls for: upcoming EDD; delivery package; bed booking.

Organize Events end to end : Maternity Photo shoot; baby shower.

Follow up to ensure attendance for complimentary classes.

Actively work with coordinating departments to close the gaps to ensure the service experience constantly meets expectations.

Track CRM leads.

Maintains productivity data as per schedule per doctor EDD tracker; monthly delivery tracker;

Accurately update patient conversions sources referral channels, Marketing Initiatives

Capture Data of all prospectives and HIS updation ; forward reports based on defined parameters to enable decision making and focus.

Be alert and identify source markets and corporate references.

To be constantly updated on competition activity rates, products , discounts.

Participate in all activities scheduled by Corporate meetings, performance reviews, trainings, assessments.

Consultant Management:

Keep Consultants informed regarding their confirmed referral appointments.

Keep the doctors (treating and referral) informed about the ongoing status of the patient.

Engage with visiting consultants, build rapport and assurance to ensure MH is the hospital of choice.

Responsible for Outstanding Service Experience Delivery:

Ensures personal grooming as per standard; maintain discipline and decorum.

Contributes to implementation of the Service Vision

Manage the feedback system : maintain scores for Google review; NPS & Customer satisfaction

Job Category: Customer Experience

Job Type: Full Time

Job Locations: Bangalore

Experience: 1-5 years

Qualification: Any graduate

Job Classification
Industry: Medical Services / Hospital (Diagnostics)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Rhea Healthcare
Location(s): Bengaluru

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[Freshers] Customer Support Executive at British Airways

Mon, 12 Jan 2026 09:27:21 +0530

Job Description
35200k in hand salary
Both side cab
Us shift
(4400)Night allowance
(4400)Attendance bonus
+ incentives preformance based
qualification:- fresher/experienced,graduate/undergraduate with excellent communication.
Required Candidate profile
international Customer service
C1 communication skills
travel tools experience
GDS
Amadeus
Perks and benefits
35200k in hand salary
attendance bonus
+incentives
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: British Airways
Location(s): Noida, Gurugram

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[Full Time] Customer Service Analyst-Voice at Accenture

Mon, 12 Jan 2026 07:29:56 +0530

Job Description

Skill required: Voice - Customer Service

Designation: Customer Service Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years
Language - Ability:English(Domestic) - Advanced
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for
Learning AssessmentsLearning Delivery OperationsLearning OperationsProblem-solving skillsStrong analytical skillsWritten and verbal communicationRisk managementAbility to manage multiple stakeholdersLearning OperationsFlexible in Shifts
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problemsYour day to day interaction is with peers within Accenture before updating supervisorsIn this role you may have limited exposure with clients and/or Accenture managementYou will be given moderate level instruction on daily work tasks and detailed instructions on new assignmentsThe decisions you make impact your own work and may impact the work of othersYou will be an individual contributor as a part of a team, with a focused scope of workPlease note that this role may require you to work in rotational shifts
QualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Bengaluru

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[Freshers] US Medical Billing - Voice Process - HR Subhajit at Sunknowledge

Mon, 12 Jan 2026 07:08:41 +0530

Job Description
** International Process Associate - US Healthcare Process - Night Shift **
Company Name - Sun Knowledge Inc (KPO)

About Company - ** We are into Healthcare medical billing **
** No SALES/MARKETING involved **
Interview Reference Code - " HR Subhajit Pandey " - 8250610961 - WhatsApp/Call.
Applicants need to write "HR SUBHAJIT" on the top of their Resume/CV.
Documents to Carry: your hard copy CV and Aadhaar Xerox should be attached to it.
Dress Code: Formals/ Smart Casuals.
Roles and Responsibilities:
This is the US Healthcare process. Candidates have to resolve queries and issues of Doctors and hospitals regarding medical Billing and Insurances.
Desired Candidate Profile :
Must have Excellent Communication in English. (Both Oral and Written)
Should Have Good Interpersonal & Analytical Skills.
Must be well organized and detail-oriented .
Knowledge in MS Office and Good typing Speed.
Willingness to work for US Shift ( Night Shift )
Work from Office only.
Minimum Qualification - Undergraduate .
Only Immediate Joiner required
Age Limit Up to 35 years old.
FRESHERS and EXPERIENCE both can apply.
Candidates from B.Sc. and Pharma background are preferred.

Perks and Benefits:
Gross Salary 15 k to 22 k
Attendance Bonus - 1000
Statutory Bonus - 15000
CAB Facilities or transportation reimbursement of 1800
5 days in a week ( Monday To Friday working )
Saturday and Sunday Fixed off.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers
Contact Details:
Company: Sunknowledge
Location(s): Kolkata

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[Freshers] Icici Lombard Bank - Call Center / Telecaller / Voice Process at ICICI Lombard

Mon, 12 Jan 2026 06:05:00 +0530

Job Description
Process:- ICICI Lombard - Insurence Voice ProcessSalary: Upto 27,000 In hand
Need Good communication English And Hindi
Education: HSC/Graduation
Experience and Fresher Both Can apply
Shift: 10am To 7pm
age: 18 - 30
Required Candidate profile
Qualification - HSC Pass & Above Location:Vashi & MaladApply Now !
For More Details / Information
Contect: HR Shruti - 7030022495
Perks and benefits
Incentives and growth opportunities.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

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