IneoJobs.com

[Freshers] Process Executive - Voice Process (Freshers Only) at Cognizant

Tue, 07 Apr 2026 12:00:00 +0530

Job Description

ESSENTIAL SKILLS/PERSONALITY TRAITS:

Good verbal and written communication skills
Team player
Flexible for night shifts
Work from Office - Hybrid
Self-Driven
Service excellence oriented
Analytical and problem-solving capabilities
Attention to detail
Ownership

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Freshers

Contact Details:

Company: Cognizant
Location(s): Chennai

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[Full Time] Software Asset Management Analyst at NCR Atleos

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Maintain accurate records of software licenses, contracts, entitlements, and deployments in systems such as ServiceNow SAM.

Monitor software usage to identify compliance gaps, over licensing, and savings opportunities, supporting cost optimization and entitlement management.

Support software audits by preparing data, coordinating with Software Title Owners, Procurement, Finance, and Architecture teams, and ensuring audit readiness.

Assist in managing the software title roadmap, including lifecycle updates, renewals, and alignment with business and architecture standards.

Partner with Business Operations/Finance to support accurate forecasting and spend management activities.

Help enforce software governance by validating requests, ensuring alignment with approved product lists, and escalating exceptions as needed.

Generate reports and dashboards to provide visibility into compliance posture, asset health, and optimization insights.

Collaborate with technical and operational teams to remediate unlicensed installs and maintain accurate discovery data.

Qualifications

Experience with Software Asset Management platforms (eg, ServiceNow SAM).

Strong analytical and data management skills.

Familiarity with software licensing models, compliance requirements, and vendor terms.

Ability to coordinate across cross functional teams including Procurement, Architecture, Finance, and IT Operations.

Job Classification
Industry: Banking
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: NCR Atleos
Location(s): Noida, Gurugram

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[Full Time] Information Technology Intern at Andro Games Infotech

Thu, 09 Apr 2026 12:00:00 +0530

Job Description
Only candidates from Ajmer are requested to apply.

Job Overview:
We are looking for enthusiastic and dedicated candidates for the role of IT Intern. The selected candidates will undergo a 3-month internship and training program in Jaipur, after which they will be placed at our Ajmer office for full-time opportunities.
Key Responsibilities:
Assist in software development, testing, and technical support
Work on live projects during the internship period
Troubleshoot basic technical issues
Collaborate with team members to complete assigned tasks
Learn and implement new technologies as required
Eligibility Criteria:
BCA / MCA / B.Tech / Diploma in IT, Computer Science, or related field
Basic knowledge of programming, databases, or IT concepts
Good communication and problem-solving skills
Willingness to learn and grow
Important Requirements:
Must be willing to relocate to Jaipur for 3 months internship/training
Accommodation will be provided by the company (no other expenses covered)
Must be available for immediate joining
Only apply if you can commit to the full internship and job duration
What We Offer:
Hands-on experience with real-world projects
Professional work environment
Opportunity for full-time role in Ajmer after internship
Learning and career growth opportunities
Application Process:
Interested candidates can send their updated resume to:
androgamesinfotech@gmail.com or contact on 8079053539

Preferred: Candidates from Ajmer
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Andro Games Infotech
Location(s): Ajmer

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[Full Time] Incident Management Lead at Hdfc Bank

Thu, 02 Apr 2026 12:19:14 +0530

Job Description
Job Role - Incident Management Lead
Location - Airoli

Key Skill - Flexcube/ Flexcube Corporate/ Swift/ Incident Management/ Team Management

Job Purpose:

We are looking for a seasoned technology leader to take endtoend ownership of Incident Management, Vulnerability Management, and OS Patching for critical banking applications including Flexcube (FCUBS), SWIFT, Core Banking for Foreign Branch Operations, EMS, and other associated platforms.
The ideal candidate will partner closely with crossfunctional teamsincluding application developer, Infrastructure, Information Security, Application Support, and Riskto ensure timely resolution of incidents, remediation of vulnerabilities, proactive risk reduction, and seamless continuity of banking operations.
This position requires 247 availability to manage and resolve high-impact incidents affecting banking operations.
Prior experience managing incidents on FCUBS / SWFIT is preferred.

Job Responsibilities:

Strong working knowledge of FCUBS (FLEXCUBE UBS) architecture, components, EOD/BOD processes, and integrations.
Hands-on understanding of SWIFT Alliance Access/Integrator, message flows, interfaces, and security modules.
Extensive experience in Incident, Vulnerability, and Patch Management frameworks.
Familiarity with tools such as:
SIEM/SOC platforms
Vulnerability scanners (Nessus, Qualys, etc.)
ITSM tools (ServiceNow, Remedy, JIRA)
Knowledge of database technologies (Oracle), UNIX/Linux environments, and application middleware (WebLogic).
Leadership & Behavioral
Strong stakeholder management
Proven team leadership experience with ability to mentor and guide technical teams.
Excellent communication, documentation, and problemsolving abilities.
High sense of ownership, urgency, and accountability.

Job Classification
Industry: Banking
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Hdfc Bank
Location(s): Mumbai

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[Full Time] Hcl Software Hiring For Senior Compliance It Asset Management Analyst at HCLTech

Thu, 02 Apr 2026 12:00:00 +0530

Job Description
Send resumes to: mounika-d@hcl-software.com with below details:

Name:

Exp:

CTC:

ECTC:

Notice period:

Current location:
An IT Asset Management (ITAM) Analyst strategically tracks, manages, and optimizes an organizations hardware and software assets throughout their entire lifecyclefrom procurement to disposal. They reduce costs, ensure compliance, and maximize value by maintaining accurate inventory records, identifying underutilized resources, and managing software licenses.
Key Responsibilities
Lifecycle Management: Overseeing assets from acquisition to retirement, including deployment, maintenance, and secure, environmentally responsible disposal.
Inventory & Compliance: Maintaining precise records of software and hardware using specialized tools to ensure audit compliance and prevent overspending.
Cost Optimization: Analyzing usage patterns to eliminate unnecessary software subscriptions and reduce maintenance costs.
Vendor & Asset Tracking: Using ITAM software for automated tracking, reporting, and negotiating with vendors for better value.
Reporting & Analysis: Providing data-driven insights for future IT investment planning.
Required Skills
Technical Proficiency: Familiarity with ITAM tools (e.g., ServiceNow, Flexera) and asset inventory systems.
Analytical Thinking: Ability to analyze data to improve asset utilization and cost-efficiency.
Process Knowledge: Understanding of ITIL framework and asset management best practices.
Problem-Solving: Proactively identifying and addressing risks, such as software non-compliance or hardware failures.
Focuses on auditing, tracking inventory accuracy, maintaining software licensing compliance, and identifying cost-optimization opportunities.
Policy Enforcement: Developing and implementing ITAM governance frameworks and standard operating procedures (SOPs).
Software License Management: Preventing legal risks by ensuring proper usage and compliance with vendor contracts.
Data Security & Disposal: Ensuring compliant, secure data sanitization and destruction during asset retirement.
Risk Management: Identifying and mitigating risks related to unauthorized software/hardware and non-compliant vendor practices.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: HCLTech
Location(s): Bengaluru

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[Full Time] Ping Identity Support Engineer at Aziro

Thu, 02 Apr 2026 10:09:05 +0530

Job Description
Role & responsibilities

Technical Skills
Hands-on experience with Ping Identity products, including:
o PingOne
o PingFederate
o Ping DaVinci
Strong understanding of:
o SAML 2.0
o OAuth 2.0
o OpenID Connect (OIDC)
o Federation concepts
Experience integrating IAM with:
o Active Directory / LDAP
o Cloud platforms and SaaS applications
Troubleshooting experience across authentication and authorization flows
Experience
37+ years of experience in:
o Identity and Access Management
o Security engineering
o Authentication / federation platforms
Experience supporting enterprise-scale IAM environments
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Aziro
Location(s): Bengaluru

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[Full Time] ERP Developer at K L University

Thu, 02 Apr 2026 00:08:15 +0530

Job Description
Key Responsibilities
ERP Development and Management
Design, develop, and maintain the universitys ERP system to meet academic, administrative, and operational needs.
Collaborate with stakeholders to understand requirements and deliver tailored solutions.
Ensure system scalability, reliability, and performance by adopting best practices and emerging technologies.
Technical Leadership
Lead the software development lifecycle, including requirements gathering, coding, testing, and deployment.
Troubleshoot and resolve issues related to ERP functionality and performance.
Conduct regular updates, security patches, and performance optimization of the ERP system.
Student Engagement and Industry Exposure
Actively involve students in real-time projects related to ERP development and customization.
Conduct workshops, seminars, and training sessions to equip students with industry-relevant technical skills.
Mentor students on the latest trends and best practices in ERP and software development.
Data Management and Integration
Oversee database architecture, ensuring efficient data storage, retrieval, and security.
Integrate ERP with other university systems like LMS, CRM, and analytics platforms.
Ensure compliance with data protection and privacy regulations.
Innovation and Continuous Improvement
Research and implement emerging technologies such as AI, ML, and cloud computing in ERP functionalities.
Develop tools and dashboards for better decision-making and operational insights.
Regularly audit and improve ERP modules to meet evolving institutional requirements.
Collaboration and Stakeholder Management
Work closely with academic departments, administrative teams, and IT staff to align ERP functionalities with their needs.
Education:
Masters degree in Computer Science, Information Technology, or related field (mandatory).
Masters degree or certifications in ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) preferred.
Hands-on experience in designing and managing ERP systems, preferably in the education sector.
Proficiency in programming languages (e.g., Python, Java, .NET) and database systems (e.g., SQL, PostgreSQL).
Strong understanding of software development methodologies (Agile, DevOps).
Knowledge of data security protocols and compliance standards.
Excellent communication and leadership skills to mentor students and coordinate teams.
Ability to manage multiple priorities and deliver projects on time.
Job Classification
Industry: Education / Training
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: K L University
Location(s): Hyderabad

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[Full Time] IN-Genius at Apple

Wed, 01 Apr 2026 12:00:00 +0530

Job Description

As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple s products and services

You deliver exceptional service and empower customers to get the most out of their Apple products and services

A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store

A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores

You enhance team knowledge by modeling exceptional service and educating and mentoring team members

,description:Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs

Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple

Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software

Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy

Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple

Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team

Serve as a Mentor, resource, and positive role model for Genius Bar team members

Support leadership in providing timely resolution to customer escalations

Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor

Contribute to an inclusive environment by respecting each other s differences and having the curiosity to learn

Demonstrate Apple s values of inclusion and diversity in daily activities

Job Classification
Industry: Consumer Electronics & Appliances
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time
Contact Details:
Company: Apple
Location(s): Kolkata

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[Full Time] Software Asset Management Analyst at Capgemini

Wed, 01 Apr 2026 12:00:00 +0530

Job Description
About The RoleAbout The Role - Grade Specific
Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: Capgemini
Location(s): Noida, Gurugram

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[Full Time] Salesforce QA Automation at Wipro

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Website
http://www.wipro.com

Job Description

Roles & Responsibilities:

Stay up to date with Salesforce.com system upgrades and the constraints of CRM applications.

Should be aware of the Sales process.

Design and execute test cases for Salesforce applications.

Work with QA Lead, Developers, and Business Analysts to meet Business objectives

Perform regression testing to ensure new changes do not adversely affect existing functionality.

Automate test scripts using testing frameworks and tools.

Build and Improve the Quality of the Automation framework.

Participate in requirement and design review meetings to provide feedback from a testing perspective.

Qualifications:

Proven experience in Salesforce testing and QA methodologies.

Familiarity with software development lifecycle (SDLC) and agile methodologies.

Strong programming skills in the development of Test Automation framework using Tosca, Selenium, JUnit, TestNG or similar tools.

Experience working within Continuous Integration/Continuous Deployment practices.

Certification in Salesforce or QA is a plus.

Skills:

Salesforce (Sales process)

QA testing tools & Test documentations (like Test Plan, Test approach, Test completion Report)

Test automation: Tosca (It is preferred), Java with Selenium

Test Management systems: JIRA, Octane, qTest (It is preferred),

SDLC understanding

Agile methodologies

Database: MSSQL

Analytical thinking

Excellent Communication skills

Do

Instrumental in understanding the test requirements and test case design of the product

Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements

Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation

Ensuring the test cases are peer reviewed and achieving less rework

Work with development team to identify and capture test cases, ensure version

Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)

Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc

To design and execute the automation framework and reporting

Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases

Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns

Detect bug issues and prepare file defect reports and report test progress

No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms

Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders

Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution

Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc

On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository

Updates of accurate efforts in eCube, TMS and other project related trackers

Timely Response to customer requests and no instances of complaints either internally or externally

NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score

Mandatory Skills: Salesforce QA Automation .
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Roles & Responsibilities:

Stay up to date with Salesforce.com system upgrades and the constraints of CRM applications.

Should be aware of the Sales process.

Design and execute test cases for Salesforce applications.

Work with QA Lead, Developers, and Business Analysts to meet Business objectives

Perform regression testing to ensure new changes do not adversely affect existing functionality.

Automate test scripts using testing frameworks and tools.

Build and Improve the Quality of the Automation framework.

Participate in requirement and design review meetings to provide feedback from a testing perspective.
Qualifications:

Proven experience in Salesforce testing and QA methodologies.

Familiarity with software development lifecycle (SDLC) and agile methodologies.

Strong programming skills in the development of Test Automation framework using Tosca, Selenium, JUnit, TestNG or similar tools.

Experience working within Continuous Integration/Continuous Deployment practices.

Certification in Salesforce or QA is a plus.
Skills:

Salesforce (Sales process)

QA testing tools & Test documentations (like Test Plan, Test approach, Test completion Report)

Test automation: Tosca (It is preferred), Java with Selenium

Test Management systems: JIRA, Octane, qTest (It is preferred),

SDLC understanding

Agile methodologies

Database: MSSQL

Analytical thinking

Excellent Communication skills
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

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[Walk-ins] Walk-in || Python specialist at Cognizant

Sun, 29 Mar 2026 12:00:00 +0530

Job Description

Professional Qualifications & Skills:
Engineering graduate with 3+ years of professional experience in data analysis or data science.
Expert-level proficiency in data manipulation and querying, specifically using SQL (JOINS, Group By, Indexing, Stored Procedures) and advanced Excel (formulas and Pivot Tables).
Logical thinking mindset with proficiency in Python (Pandas, NumPy, etc.); experience with Apps Script and Google Workspace is a strong advantage.
Strong mathematical and statistical modeling skills with a focus on analytical problem-solving.
Experience with data visualization tools (Tableau, Looker Studio) and the ability to interpret process diagrams in Figma.
Exceptional written and verbal communication skills, with a mandatory ability to translate complex data findings into presentable business insights.
Knowledge in basic Machine Learning modeling and the use of Python libraries (e.g., NLP - BERT, pandas, numpy, etc), experience utilizing LLM APIs (ChatGPT/Gemini, etc), prompt engineering is plus or good to have.
The individual is expected to demonstrate:
Strong end-to-end ownership of the analytics lifecycle, from data extraction and coding to testing and final insight delivery.
Structured thinking with the ability to design analytical solutions and deliver results under pressure within tight timelines.
Must possess excellent troubleshooting skills, demonstrate a risk-taking and hardworking attitude, have a skill development mindset, and be a quick learner
Ability to handle pressure and deliver results in a stipulated time is required
Strong listening skills to understand the business, along with excellent written and oral communication and presentation capabilities
Agility and nimbleness to quickly grasp concepts, develop Subject Matter Expertise (SME) on business problems, and effectively map and execute data analysis tools and skills to solve those problems
Ability to "connect the dots" from analytical outputs to provide actionable recommendations for process improvement is highly required.
Readiness to work in US shift hours in work from office mode
Primary Responsibility and Key Tasks:
Work closely with business, product, and operations stakeholders to understand analytical requirements.
Extract, transform, and analyze data using SQL, Python, and Excel.
Analyze unstructured text data like user feedback, chatbot transcripts, and survey responses.
Apply text analytics and ML-based techniques (supervised and unsupervised) for insights.
Design data science solutions and select SQL or Python strategies based on data volume, complexity, and use case.
Design innovative workarounds and alternate analytical strategies when faced with tool, model, or dataset limitations.
Translate complex analyses into clear stories and strategic recommendations for management, ensuring all methodologies and assumptions are transparently documented.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Contract] L2 Technical Support at Deloitte

Mon, 23 Mar 2026 12:00:00 +0530

Job Description
Hi All,
Greetings for the day!

Its was a pleasure speaking with you regarding the L2 Support available with Aston Carter. As discussed, I would like to process your profile to our client to take the process forward.

Below, you will find a summary of our discussion that would ensure we are on the same page with respect to the opportunity discussed.
Please reply to this email confirming all the details below along with your interest in pursuing this further

Client: Your resume will be submitted to Deloitte. Please confirm that your profile has not been submitted to this client in the past and that you are providing Aston Carter the right to represent you for this opportunity.

Employment: You would be an employee of Aston Carter working at Deloitte, this will be an C2H (Contract on Hiring)model for 8-12 months, based on your performance Deloitte will extend or conversion will happen.
About Deloitte:

At Deloitte, we invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills, and as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities including exposure to leaders, sponsors, coaches, and challenging assignments to help accelerate their careers along the way. No two people learn in the same way. Therefore, we provide a range of resources, including live classrooms, team-based learning, and eLearning.

Explore DU: The Leadership Centre in India:

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, cantered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Role & responsibilities

Focus on delivering world class customer service to every customer coming at the ITS Walk-up.
Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes.
Install and configure firm-standard images on laptops & desktops.
Interface with outside customers and vendors as required
Follow direction of immediate supervisors or managers to implement new technology.
Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements.
Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution.
Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship.
Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLTs) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory.
Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems).
Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required. The team TSS team is proud to be part of Deloitte's Information Technology Support Services spread across Hyderabad, Mumbai, Bengaluru & Delhi. This team is responsible to accomplish various Customer support task at the ITS walk-up to deliver world class customer service. This team takes care of new hire laptop setup, End of Lease activity, PDA support, Printer support & VC support at local offices.

Qualifications Required:
B. Tech, BE & Engineering Graduates
Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage.

Preferred: (Any one Certification)
ITIL Certification
Microsoft MCITP Certification
A / N+ Certification a plus
Industry certifications such as Dell or HP a plus
Basic knowledge of overall network/systems security

Preferred candidate profile
B. Tech, BE & Engineering Graduates (only)
Extreme good communication skills
End to End IT support (L2 support) excellent Technical round
HAM (Hardware Asset Management)
Active directory, BSOD, Asset Management, DNS, Networking
3- 4 Rounds interview (Screening, Technical round, Managerial Round and HR round)
15 Days or Immediate joiners
Shift Timings :- Flexible
Mode of work- WFO.

Note:
Before applying to this job go through the Job Description and apply and if you have given interview with Deloitte please do mention.

We encourage applicants with 24 years of experience to apply.
The CTC will vary based on the candidates experience level.

You can apply through email or reach out for more details. Regards
Nithin N
Mail ID: nnithin@astoncarter.com
Contact Details: 8660251618.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Contract
Contact Details:
Company: Deloitte
Location(s): Hyderabad

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[Full Time] Tech Support | (active Directory | Sailpoint | Aws) Us Shift at Hexaware Technologies

Fri, 20 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities

Active Directory Domain Administration (Support in-flight DC migrations, GPO, Tier 3 Troubleshooting) Active Directory Identity and Group Management with Identity Lifecycle Knowledge (IdentityNow Sailpoint, Microsoft Identity Management (MIM)) Hours/Coverage, AWS EC3, RDS and Vmware

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Chennai

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[Full Time] SAP Field Service Management Expert at Cirruslabs

Thu, 12 Mar 2026 12:00:00 +0530

Job Description

Manage and coordinate field service operations to ensure efficient and effective delivery of services.

Implement and configure SAP solutions to meet business requirements.

Collaborate with cross-functional teams to identify and prioritize project requirements.

Develop and maintain relationships with clients and stakeholders to understand their needs and expectations.

Analyze and resolve complex technical issues related to field service management.

Provide training and support to end-users on SAP systems and procedures.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before
Job Classification
Industry: Software Product
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: Cirruslabs
Location(s): Hyderabad

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[Freshers] Technical Support Engineer - US shift - Sal upto 3 LPA at Trigent

Wed, 11 Mar 2026 16:50:37 +0530

Job Description
Greetings from Trigent Software!!

Hiring Freshers for Technical Support

**Only candidates who has completed BCA, B.E, B.Tech can apply**

Role: Desktop Support Engineer
Mode of Work: Work from Office
Location: Bangalore
Working Days: 5 days
Shift: UK/US Rotational shift
Qualification: Graduation
Salary: Upto 3 LPA

Responsibility:
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. Your typical day will involve accurately defining client issues and interpreting and designing resolutions based on deep product knowledge. You will play a crucial role in ensuring smooth operations and providing excellent customer service.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Customer Service Operations.
- Good To Have Skills: Experience with Desktop Transformation.
- Strong understanding of customer service principles and best practices.
- Excellent communication and interpersonal skills to effectively interact with clients.
- Ability to analyze and interpret technical information to provide appropriate solutions.
- Attention to detail and strong problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Knowledge of ticketing systems and customer support tools.

Preferred Candidates Profiles:
* Candidate should be comfortable with the US Shift
* Candidate should have a good knowledge of troubleshooting and networking

Perks and Benefits:
* 2- way Cab will be provided
* Food facility

Interested candidates can contact to HR Reena @8072181834 or can share their resumes to reena_s@trigent.com

Regards,
HR Reena
Trigent Software
8072181834
reena_s@trigent.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Freshers
Contact Details:
Company: Trigent
Location(s): Bengaluru

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[Full Time] It Support Intern at NCR Corporation

Wed, 11 Mar 2026 12:00:00 +0530

Job Description

Job Summary
We are looking for enthusiastic IT Helpdesk Interns who are eager to start their career in IT support. The intern will assist the IT team in providing firstlevel technical troubleshooting and ensuring smooth daytoday operations for end users.

Key Responsibilities
Assist in resolving basic hardware, software, and network-related issues.
Provide L1 support via phone, email, chat, or ticketing tool.
Log and track incidents in the IT ticketing system.
Support laptop/desktop setup, application installation, and user onboarding activities.
Perform password resets, access requests, and basic system configurations.
Escalate unresolved issues to senior IT team members.
Work in 247 rotational shifts, including nights and weekends.

Who Can Apply
Students or fresh graduates pursuing a Degree/Diploma in IT, Computer Science, Engineering, or related fields.
Candidates with basic understanding of Windows OS, MS Office, networking fundamentals, and troubleshooting.
Excellent english communication skills and willingness to learn.
Comfortable working in rotational and night shifts.

What You Will Gain
Handson experience in realworld IT support.
Exposure to enterprise-level IT systems and tools.
Opportunity to learn ticketing tools, remote support platforms, and IT processes.
Strong foundation to pursue a fulltime IT Support/Helpdesk career.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: NCR Corporation
Location(s): Mumbai

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[Full Time] Senior Associate - Azure Cloud (Rotational Shifts) at Provana

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Azure Infrastructure Architecture & Deployment
Design and deploy Azure landing zones.
Implement subscription design strategy (Prod / Non-Prod segregation).
Configure Management Groups and subscription governance.
Deploy and manage Azure Virtual Machines, VM Scale Sets, Availability Sets & Zones.
Design hub-and-spoke network architecture.
Configure Azure Load Balancer and Application Gateway.
Manage Azure Storage (Blob, File Shares, Managed Disks).
Implement Azure Bastion and Private Endpoints.

Azure Networking & Connectivity
Configure NSGs, Azure Firewall, and User Defined Routes.
Implement Site-to-Site and Point-to-Site VPN.
Configure ExpressRoute connectivity.
Manage Private DNS Zones.
Troubleshoot hybrid connectivity and latency issues.

Azure Identity & Access Governance
Manage Azure RBAC and enforce least privilege access.
Configure Conditional Access Policies and MFA.
Manage Managed Identities and Service Principals.

Security & Compliance
Configure Microsoft Defender for Cloud.
Implement encryption at rest and in transit.
Manage Azure Key Vault for secrets and certificates.
Implement Azure Policy for governance enforcement.
Support Client audits.
Monitoring & Observability
Configure Azure Monitor and Log Analytics.
Create alert rules and dashboards.
Analyze performance metrics and optimize workloads.
Integrate logs with SIEM tools.

Cost Optimization (FinOps)
Monitor Azure cost using Cost Management tools.
Implement budget alerts and tagging policies.
Recommend Reserved Instances and Savings Plans.
Prepare monthly cost optimization reports.

Backup & Disaster Recovery
Configure Azure Backup and Azure Site Recovery.
Design multi-region DR strategy.
Conduct failover and failback testing.
Ensure RPO/RTO compliance.

Experience Requirements
68 years total IT experience.
Minimum 34 years hands-on Azure production experience.
Experience managing enterprise-scale cloud workloads.
Experience implementing Azure governance frameworks.
Experience in cost optimization and cloud security reviews.

Technical Skills
Expert in Azure IaaS services.
Advanced Azure networking knowledge.
Strong automation and scripting capability.
Experience with Infrastructure-as-Code tools.
Knowledge of Azure security posture management.
Familiarity with DevOps and CI/CD integration.

Preferred candidate profile
Microsoft Certified: Azure Administrator Associate.
ITIL Foundation
Job Classification
Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Provana
Location(s): Noida, Gurugram

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[Full Time] Azure cloud infrastructure engineer at Ltimindtree

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Role description

We are looking for an experienced senior specialist-azure cloud and infrastructure engineer with strong expertise in azure networking, monitoring, itil and terraform.

Key Responsibilities
Own Azure infrastructure operations ensuring availability performance scalability and resilience across subscriptions and environments
Lead Azure landing zone management management groups subscription vending policies RBAC tagging standards budgets aligned to enterprise governance
Drive identity and access management in partnership with security teams Entra IDAzure AD PIM conditional access MFA service principalsmanaged identities
Implement and maintain Infrastructure as Code TerraformBicepARM and CICD pipelines for repeatable auditable deployments
Establish monitoring ing and observability standards Azure Monitor Log Analytics Application Insights and ensure actionable dashboards and SLOs
Lead incident problem and change management for Azure platform services coordinate major incident response and rootcause analysis RCA
Plan capacity and performance conduct regular health checks and risk reviews remediate technical debt
Own backup recovery and business continuity posture for platform components validate DR through periodic tests
Optimize cloud spend using Finance Ops practices rightsizing reservationssavings plans storage lifecycle policies cost allocation and showbackchargeback
Ensure compliance with security baselines and audits CISMicrosoft Cloud Security Benchmark and implement hardening and vulnerability remediation
Manage Team in technical and functional deliverables
Coach and mentor engineers contribute to hiring onboarding and skills development promote engineering best practices
Create and maintain highquality documentation runbooks standard operating procedures SOPs and architecture diagrams
Required Qualifications
Bachelors degree in Computer Science Information Technology or equivalent practical experience
7 years in infrastructure cloud operations including 3 years leading Azure platform or cloud infrastructure teams
Strong handson experience with Azure networking identity compute storage and governance at enterprise scale
Experience with Infrastructure as Code Terraform andor BicepARM and source control Git with CICD
Operational expertise with ITIL processes incident problem change and running production environments
Strong troubleshooting skills across network OS and cloud platform layers
Excellent communication skills including ability to explain technical risk and tradeoffs to nontechnical stakeholders
Skills
Mandatory Skills : ARM, Azure Infra Services
Good to Have Skills : Azure API Management, Azure Database Service, Azure Monitor
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Ltimindtree
Location(s): Hyderabad

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[Full Time] Application Support Engineer at Accenture

Wed, 11 Mar 2026 09:02:45 +0530

Job Description
Project Role :Application Support EngineerProject Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :BlueYonder Warehouse ManagementGood to have skills :A&D Aftermarket
Minimum 3 year(s) of experience is requiredEducational Qualification :15 years full time educationSummary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all components function seamlessly. You will also be responsible for documenting solutions and providing insights to enhance system efficiency, all while maintaining a focus on delivering exceptional service to users and stakeholders. Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Assist in the development and implementation of best practices for system support.
Provide training and guidance to junior team members on troubleshooting techniques. Professional & Technical Skills:
Must To Have Skills:
Proficiency in BlueYonder Warehouse Management.
Good To Have Skills:Experience with A&D Aftermarket.
Strong analytical skills to diagnose and resolve software issues effectively.
Familiarity with system monitoring tools to ensure optimal performance.
Ability to document processes and solutions clearly for future reference. Additional Information:
The candidate should have minimum 3 years of experience in BlueYonder Warehouse Management.
This position is based at our Chennai office.
A 15 years full time education is required.Qualification 15 years full time education
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Chennai

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[Full Time] Desktop Support Engineer 1 ( MNC's) at MNC Software company

Wed, 11 Mar 2026 07:39:01 +0530

Job Description
Provide basic technical support to users for desktop, laptop IT-related issues
Install configure Windows operating systems basic software applications
Assist in hardware setup troubleshooting
Support users with password reset user account issues
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time
Contact Details:
Company: MNC's
Location(s): Hyderabad

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[Full Time] Lead- IT Procurement (Asset Management & vendor ops) at People Group

Wed, 11 Mar 2026 06:51:09 +0530

Job Description

Lead IT Procurement (Asset Management & vendor ops)

Location: Tardeo -Mumbai | 5-6 years exp

Every company runs on great people + great tools. But behind every laptop , SaaS tool , and software license ...there's someone making sure everything works, arrives on time, and stays organized. That someone could be you. Were looking for a vendor-whisperer , procurement ninja , and IT ops superhero who can keep our tech ecosystem running smoothly.
If you love tools, vendors, negotiations, and making IT operations look effortless this role has your name on it.

What Youll be responsible for

Vendor Whisperer:
Youll be the go-to person for all our vendors and partners.
Build awesome relationships with vendors & service providers
Keep an eye on SLAs and make sure promises are kept
Coordinate fixes, support, and improvements when things break
Keep vendor contracts, docs & contacts super organized

Procurement Ninja:
Youll make sure the team always has the right tools to do great work.
Procure laptops , software tools , licenses & IT services
Work with teams to understand what they actually need
Compare quotes and negotiate smarter deals
Keep everything aligned with company policies & processes

Employee Tech Onboarding:
New joiners should feel like Day-1 superheroes.
Youll make that happen.
Set up accounts, access & software for new employees
Coordinate with HR & IT to make Day-1 seamless
Handle secure offboarding when someone moves on
Track IT assets and access so nothing goes missing

SaaS & Software Boss:
Maintain the inventory of all SaaS tools & licenses
Track renewals, upgrades & license usage
Coordinate software rollouts with IT teams
Ensure tools meet security & compliance standards

What You Bring:
56 years experience in IT Procurement / Vendor Management / IT Ops
Solid understanding of software tools, hardware & IT environments
Knowledge of software licensing & procurement processes
Strong stakeholder & communication skills
A love for organizing things that most people ignore

Why This Role Is Actually Fun -- Youll sit right in the middle of tech , vendors , tools , and people making sure everyone in the company has the right technology to do their best work.
Job Classification
Industry: Internet
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: People Group
Location(s): Mumbai

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[Full Time] IT Head at IntouchCX

Tue, 10 Mar 2026 13:25:39 +0530

Job Description
Job Title: IT Head
Location: Hyderabad
Experience: 8 to 12 YearsWe are looking for an experienced IT Head to lead and manage the organizations IT infrastructure and technology operations. The role will be responsible for aligning technology strategies with business objectives while ensuring secure, scalable, and efficient IT systems.The ideal candidate should have strong experience in IT infrastructure management, cybersecurity, enterprise applications, and team leadership, along with the ability to drive technology initiatives that support business growth and operational excellence.Key Responsibilities:
- Develop and implement IT strategies aligned with business goals.
- Oversee IT infrastructure including networks, servers, storage, and cloud services.
- Manage enterprise applications and ensure system integration.
- Lead cybersecurity initiatives and ensure compliance with IT governance frameworks.
- Manage external vendors, technology partners, and service providers.
- Build and lead a high-performing IT team.
- Manage IT budgets, resource planning, and technology investments.
- Ensure business continuity and disaster recovery readiness.Qualifications:
- Bachelors degree in Computer Science, IT, or related field (Masters/MBA preferred).
- 8 to 12 years of experience in IT operations, infrastructure, and leadership roles.
- Strong knowledge of cybersecurity, IT governance, and enterprise systems.
- Excellent leadership, stakeholder management, and strategic planning skills.
Job Classification
Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

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[Freshers] Freshers -Technical Support - International Process - US Shift at Trigent

Tue, 10 Mar 2026 12:00:00 +0530

Job Description
Greetings from Trigent Software!!

Hiring Freshers for Technical Support

**Only candidates who has completed BCA, B.E, B.Tech can apply**

Role: Desktop Support Engineer
Mode of Work: Work from Office
Location: Gurgaon
Working Days: 5 days
Shift: UK/US Rotational shift
Qualification: Graduation

Salary: Upto 3 LPA

Responsibility:
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. Your typical day will involve accurately defining client issues and interpreting and designing resolutions based on deep product knowledge. You will play a crucial role in ensuring smooth operations and providing excellent customer service.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Customer Service Operations.
- Good To Have Skills: Experience with Desktop Transformation.
- Strong understanding of customer service principles and best practices.
- Excellent communication and interpersonal skills to effectively interact with clients.
- Ability to analyze and interpret technical information to provide appropriate solutions.
- Attention to detail and strong problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Knowledge of ticketing systems and customer support tools.

Preferred Candidates Profiles:
* Candidate should be comfortable with the US Shift
* Candidate should have a good knowledge of troubleshooting and networking

Perks and Benefits:
* 2- way Cab will be provided
* Food facility

Interested candidates can contact to HR Reena @8072181834 or can share their resumes to reena_s@trigent.com

Regards,
HR Reena
Trigent Software
8072181834
reena_s@trigent.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Freshers
Contact Details:
Company: Trigent
Location(s): Noida, Gurugram

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[Full Time] Senior Desktop Administrator at Solugenix

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Position Title: Senior Desktop Administrator
Experience: 5-8 Years
Location: Hyderabad (WFO)
Work Timings: 24*7 Rotational shifts

Requirements
5-8 years of working Experience as a Desktop Engineer.
ITIL v3 certification/experience preferred.
Vendor Management: Help in procurement, get quotes from vendors, follow-up on delivery. (Must have)
Asset tracking and maintaining asset register. (Must have)
Knowledge of Backup, Patch Management, Antivirus Management. (Good to have)
Active directory, DNS, DHCP, GPO, O365, Teams.
Network hands-on (Good to have)
Experience with:
Laptop/Desktop Hardware.
Windows 11, Mac OS.
Application Software's like MS Office, Ticketing software (Fresh Service ), Adobe ,Microsoft Teams , VPN Clients , Browsers , Hardening etc.
Configuring LAN/Wi-Fi Network.

Responsibilities:
Work on L2/L3 tickets on ticketing System.
Setup Laptop's and peripherals and test advance hardware issues and software issue including network connections.
Install and test Laptop software applications and internet browsers.
Test Laptop's to ensure proper functioning of Laptop and other IT Peripherals.
Train end users on usage of computer hardware and software.
Handle daily technical support activities on desktop support, data network and server management.

Preferred Certifications:
ITIL Certification
Cisco Certification
Microsoft Certification

Educational & Experience:
A bachelor's degree in information technology, networking or any other related field.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time
Contact Details:
Company: Solugenix
Location(s): Hyderabad

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[Full Time] Sr. It Executive (rpa & Gvc Projects) at Muthoot Finance

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Roles and Responsibilities:

Install, configure, and provide technical support for GVC systems across branches.
Perform troubleshooting and preventive maintenance for GVC-related issues.
Coordinate with vendors and internal teams for seamless project execution and system deployment.
Support RPA (Robotic Process Automation) projects, including requirement gathering, testing, and implementation.
Collaborate with process owners to identify automation opportunities and develop RPA bots.
Monitor, maintain, and optimize RPA bots to ensure smooth operation.
Prepare and maintain technical documentation, reports, and user manuals for GVC and RPA systems.
Job Classification
Industry: Investment Banking / Venture Capital / Private Equity
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Muthoot Finance
Location(s): Delhi, NCR

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[Full Time] IT Operations Associate III at Conduent

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
JD for C03 positions for Bangalore location.
Should be a Technical Graduate (B.E/B-tech/MCA/M-Tech or any other graduation with working exp in IT field)
Minimum 1 to 3 years of experience in production control or application support role
Working knowledge on web technologies (IIS/.NET), databases (MS-SQL).
Good Communication & team player.
Knowledge on SQL queries & SNOW ticketing tool
Trouble shooting application issues & Handling the Online calls (Bridges) for solving the issues Live.
Responding to Client requests regarding the outputted data.
Ready to work in rotational shifts including night shift.
Should be ready to work in hybrid model (weekly 3 days in office)
Job Classification
Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Conduent
Location(s): Bengaluru

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[Full Time] Support Engineer - Cloud, Security & Incident Management at Synechron

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Support Engineer - Cloud, Security & Incident Management in Enterprise IT

Job Summary

Synechron is seeking a highly experienced Lead Support Engineer to oversee the day-to-day IT operations, support activities, and incident resolution across enterprise IT infrastructure. This role involves managing complex systems involving servers, networks, cloud environments, and security protocols to ensure high availability, performance, and compliance. Your leadership will drive operational excellence, foster continuous improvement, and guide the support team to deliver reliable IT services that support business growth and regulatory standards.

Software Requirements

Required:

Extensive experience with ITIL best practices , incident and problem management (8+ years)

Proven ability to support cloud environments (AWS, Azure, or GCP), including cloud security and virtualization support

Strong knowledge of network and server management , including Windows and Linux /Unix systems

Experience managing datacenter operations , storage , and disaster recovery procedures

Familiarity with Monitoring & Observability tools such as Nagios, Zabbix, SolarWinds, or similar

Knowledge of security protocols : encryption, firewalls, VPNs, and access controls (ISO 27001, GDPR, PCI DSS compliance)

Preferred:

Certifications such as ITIL , CCNP , MCSE , or AWS Certified Solutions Architect

Experience with DevOps tools supporting automation and infrastructure as code (Terraform, Ansible)

Overall Responsibilities

Lead and oversee daily IT support operations across infrastructure systems, applications, networks, and cloud services

Monitor system health, performance metrics, and security controls to ensure high availability and compliance

Respond to and resolve high-priority incidents, minimizing system downtime and impact

Support infrastructure-related projects including upgrades, patches, and cloud migrations

Define, implement, and continuously improve IT support processes, policies, and security controls

Collaborate with cross-functional teams and vendors to resolve complex technical issues and ensure operational stability

Conduct regular performance reviews, capacity planning, and disaster recovery testing

Lead incident and root cause analysis, ensuring timely follow-up and resolution

Mentor support teams, support staff development, and promote best practices in support and security

Technical Skills (By Category)

Infrastructure & Support Tools (Essential):

Strong knowledge of Windows and Linux/Unix server management

Cloud platforms: AWS , Azure , or GCP support (preferred)

Monitoring & observability: Nagios , Zabbix , SolarWinds or similar tools

Network security: firewalls, VPNs, encryption standards, access controls

Support & Automation:

Infrastructure as Code: Terraform , Ansible (preferred)

Automation scripts: Python , Shell scripting

Incident and problem management best practices (ITIL framework)

Security & Compliance:

Security protocols, audit logs, and regulatory compliance controls supporting GDPR, PCI DSS, or ISO standards

Experience Requirements

8+ years managing enterprise IT infrastructure, support, and security operations

Proven experience supporting cloud deployments, data centers, and large-scale systems

Demonstrable success managing incidents, outages, and change management in regulated environments

Past leadership experience guiding support teams and driving process improvements

Exposure to DevOps, automation, and infrastructure as code is an advantage

Day-to-Day Activities

Monitor infrastructure systems, identify issues, and respond to incidents promptly to minimize downtime

Support system upgrades, cloud migration, and capacity planning activities

Lead root cause analysis and follow-up on recurring issues to improve stability

Automate routine operational tasks through scripting and infrastructure as code

Conduct system health checks, performance tuning, and security audits

Collaborate with application teams, network teams, and vendors to resolve complex issues

Maintain documentation related to systems, configurations, and security policies

Lead incident management and escalation processes supporting high availability and security

Mentor and develop support team skills, fostering adherence to best practices and standards

Qualifications

Bachelors or Masters degree in Computer Science, Information Technology, or related field

8+ years supporting enterprise infrastructure, cloud, and security operations in regulated industries

Certifications such as ITIL , CCNP , MCSE , or AWS certifications preferred

Demonstrated experience supporting hybrid cloud and data center environments supporting critical business functions

Professional Competencies

Strong analytical and troubleshooting skills for rapid issue resolution

Excellent stakeholder management and communication skills

Leadership qualities to manage teams and enforce best practices

Capacity for strategic planning, capacity management, and disaster recovery testing

Focus on operational resilience, security, and compliance standards

Adaptability to changing technology landscapes and evolving security threats

Proactive approach to process improvement and automation initiatives

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Synechron
Location(s): Pune

Apply

[Full Time] Sr. Manager, Application Support & Ops Services at Pfizer

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
Role Summary:

The Sr Manager Application Support & Ops Services, AiMS Service Delivery (Application Managed Service Delivery), provides functional and technical expertise to support Pfizer s Manufacturing systems around the world. The incumbent is accountable for the management of the production support service, with a primary goal of driving the technical resolution of critical issues with business-critical applications within the PGS Digital portfolio.

The Sr Manager Application Support & Ops Services, AiMS Service Delivery, serves as liaison between the support team, the business and Digital stakeholders for issue resolution. He/She is the single point of contact for application performance and is responsible for managing and reporting on One BT processes (incident management, problem management, etc.) for the assigned functional areas. The lead ensures that appropriate support transition activities are executed to transition from Deployment/Project hypercare to long term support as managed by the Managed Service Provider. He/She is also accountable for various initiatives that cross functional boundaries.

The candidate will be accountable for balancing the unique needs of the business & Solution teams. The candidate will drive the adoption of best practices while building a world class IT support capability across all global locations. Candidate will drive an innovative culture within the team to drive Continuous process improvement, Automation and adoption of AI to modernize support operations.

The ideal candidate will bring deep technical knowledge and subject matter expertise in running a support transition function with focus on applications like; Manufacturing Execution systems, Labeling systems, local plant applications and related edge systems that support the Business. This person will be handling a diverse AiMS team located globally.

Role Responsibility:

Participate in creation and management of processes and procedures needed for support of the global Core environments. Facilitate resolution of issues by engaging Solutions and Support owners.

Review service performance and participate in definition of SLA s where needed. Manage and report team progress related to the work efforts of responsible area.

Provide domain knowledge, broad architecture and deep technical SME support.

Identify continuous improvement opportunities and appropriately engage the support and maintenance team to define approach and deliver.

Manage/oversight to ensure resolution of all Incident Management (IM) help tickets as entered by the business.

Manage/oversight to ensure completion of SR s related to the Routine Maintenance of the system

Coordinate the transition of support activities from Project Teams to Support while ensuring adherence to Support transition framework. Ensure that the required activities for the transfer of the support activities are planned and understood by the project teams.

Provide project leadership and expertise for Support services as required.

BASIC QUALIFICATIONS

10+ years of IT experience

Familiarity with GxP environments

Bachelor s degree required in computer science and/or related mathematical or engineering field

Knowledge of Manufacturing related systems

Knowledge of global application delivery and support required.

Strong diplomacy skills; Able to navigate a difficult political environment

Strong technical knowledge

Strong process and procedure skills, most particularly regarding incident, problem, change and configuration management.

Experience with performing and coordinating root cause analysis and trend analysis.

Prior experience managing production support per Service Level Agreements.

PREFERRED QUALIFICATIONS

Excellent verbal and written communications skills and the ability to effectively communicate with the appropriate project stakeholders, Senior Digital, and Business leadership.

Experience working and succeeding in a highly matrixed environment

Ability to collaborate with vendor partners / project teams.

Ability to work independently with minimal supervision and manage multiple priorities

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Ability to travel up to 5% of time as required.

Possible night and weekend work during Major issue remediation/ project/program deployments.

ORGANIZATIONAL RELATIONSHIPS

Manufacturing Business & Solution leads

PGS Digital Plant Network Team

PGS and Enabling Functions Support and Ops. Service

Enterprise Network, DBA and other support organizations

Management of budgets: N/A

Supervision : Approx. 50+ contracted resources.

Work Location Assignment: Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech
Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Head - Tech Support
Employement Type: Full time
Contact Details:
Company: Pfizer
Location(s): Chennai

Apply

[Walk-ins] Cerner Professional at Tech Mahindra

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
Location: Hyd/Blr/Pune/Chennai

Cerner Application support, Incident resolution, Implementation of Cerner Millennium Projects.
Experience in configuring and troubleshooting CERNER solution functionalities/Components.
Perform complex troubleshooting investigations and documenting notes and knowledge articles.
Gather requirements and determine scope of work and plan for on time delivery.
Ability to work self-sufficiently on assigned time sensitive tasks.
Develop and maintain good relationship with peers and client, provide timely feedback to encourage success.
Strong communication skills with excellent interpersonal skills both in written and verbal correspondence.
Ability to learn and adapt to changing landscape and acquire new skills with technology advancement and to work, coordinate with global teams.
Readiness towards work at odd hours/on-call and weekends as and when needed.

1) Revenue Cycle Tower Application ( Legacy and Cerner Millennium)- MedSeries 4 Legacy Application
Key Skills o Mainframe: AS400 / MS400
Programming / Scripting: COBOL, RPG/CL, RPGLE, o Database: SQL / DB2
Domain: Healthcare
Optional Skills o TAT Tool, Hawkeye, Cerner OpenLink, XML, HL7 Interface (Inbound and Outbound) o VBScript, Python, JavaScript, Perl Script o FTP process / Printer Setup

MIGRA Rev Cycle Application-
Key Skills o GDS - Genesys Decision Support
Automation Tool- Automated Enterprise 11 Management Console
FTP, Any Queue, Printer Server, Data Extract, File Conversion, Emulator Function
Optional Skills o Cerner OpenLink, XML, HL7 Interface (Inbound and Outbound) o Perl Script o Blue Chip aka Quick Form

Soarian Financial Legacy Application- Functional / Reporting
Key Skills Functional Side
Payer Rule DT / Claim Rule DT o Payer/Guarantor Contracts o Soarian Billing o Worklist o Reimbursements
EBEW- Exception Billing and worklist o Claim process
Optional Skills
STREAM, EDI
HL7 Interface Inbound and Outbound Interface
Key Skills- Reporting Side o Crystal Reports o BI Launchpad o MS SQL Server o Healthcare Intelligence/DSS

Cerner INVISION Legacy Application

Key Skills
Mainframe: AS400
COBOL Programming, RPG/CL, RPGLE, CICS, TSO, VSAM
Database: DB2
Invision Patient Management / Patient Accounting
OAS/GLOD Screen Builder
Domain: Healthcare
Optional Skills
Adhoc Report
SUP/SUT update
Cerner Invision Patient Accounting / Management
HDX, HL7
Charges
RPM Receivable Payor Management (RPM)
Case Mix
Payor Responsibilities Management (PRM)
Charge Description Master (CDM)
OML (Optional Master List)
Claims

Revenue cycle Cerner Millennium applications
Cerner Patient accounting, Cerner Charge services and billing- CS Pricing tool, Claim Processing, Billing Rules, Contract management, Practice Management, General Ledger, bill items, Payer and Provider management, 835 file processing
Cerner HIM- Clinical Reporting XR, Kofax Batch Capture/CPDI/Provision document imaging
Cerner Scheduling and Registration PMO office, PMDB tools, PMDB document, PM conversation, PM rules, Access HIM, scheduling tool, SCH DB tools, SCH reporting
Cerner Document Imaging Kofax, ApplicationXtender, COLD feed

2) Technical Tower Application - AMS background
Cerner Solution Architects ,
CCL

Required Skills - CCL (Cerner command Language), Reporting, CCL Scripts, Discern Explorer,
Discern Visual Developer, Extracts, Ops Job, Olympus
Optional - Discern Dev, DA2( Discern Analytics), custom components/Mpage custom components, Power Insight (PI), EKM Editor, HTML, Javascript, CSS
Interfaces
Required Skills : FSI (Foreign system Interface), HL7 Standards, Interface Engine, Mirth Connect, cloverleaf, Open Engine/ Interfaces / Hub / MFT/ FSI Alias
Core - Locations, Orgs, ESH-Rules, Security, Positions, Privs, Prefs, FSI Alias
(724 Access, Print Services, Cerner Millennium Print services troubleshooting, Olympus, Device Viewer, WTS)
CareAware / Vital Fetal Link/iBUS / BMDI /MDI/ Capacity Management

3) Ancillary Tower Applications - Cerner
Radnet, Pathnet, Pharmnet, Laboratory, Copath, LIS, blood Bank, General Laboratory, Micro Biology, Anatomic Pathology, Bedrock, Cerner Regulatory,
Knowledge of Build tools Privmaint, Prefmaint, Bedrock, DCP Tools, Revenue cycle maintenance, CS pricing tool, Olympus.

4) Clinical Tower Applications - Cerner
Ambulatory, FirstNet, Non-Provider(Nursing),Order/PP, PCM (PowerChart
Maternity),Powerchart/ Phy Doc, Provider Service (Mpages Bedrock), Message Center, Referral management, Power Forms, Nursing Documentation, Physician Documentation, Dynamic Documentation, Behavior Health, DCP Tools, iNET
Knowledge of Build tools Privmaint, Prefmaint, Bedrock, DCP Tools, Revenue cycle maintenance, CS pricing tool, Olympus.

Tech Mahindra HLS is hiring niche Cerner talent to build connected, future-ready healthcare experiences. If you are passionate about EMR/EHR transformation, this walk-in opportunity could be your fast track to the next role.

Highlights
One of the largest Cerner setups
Industry-first EMR migration on Cloud
Driving EMR/EHR transformation across 100+ healthcare providers

2-12 years of experience in EMR Application Build, Configuration & Support

Skills / Modules
Clinical
Ambulatory / Provider
Emergency / FirstNet
Orders / PowerPlans
PowerChart / Physician Documentation
Surginet
Ancillary
Lab / MDI
Pharmacy / Oncology
Radiology / Cardiology
Technical
Core (Locations / Orgs / ESH)
Interfaces / FSI / Hub / MFT
Security
CCL / MPAGE / PI
Revenue Cycle
Soarian Financial
Invision
Scheduling / Registration
Patient Accounting / Charges
HIM
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Walk-ins
Contact Details:
Company: Tech Mahindra
Location(s): Hyderabad

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[Contract] Support Engineer at Valuelabs

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
We are planning a Walk-in Drive for the role of Technical Support and are looking for enthusiastic immediate joiners who are interested in working in a dynamic and fast-paced support environment.

Role: Technical Support Executive
*freshers can apply if found smart, quick leaner and excellent communication with SQL understanding

Key Responsibilities:

1) deliver the KPI metricss
2) handle volumes by email and call
3) provide end to end solution for every case
4) research or analyse the issues to find root causes and fix them immediately

Mandatory Expectations:

Hybrid work model Candidates should be local to Hyderabad or willing to relocate

Fixed night shift Shift timings may be 6 PM / 9 PM

Must be willing to work on India and US holidays

Rotational weekly off

Experience in writing or customizing SQL queries

Ability to work in a fast-paced environment (90%+ occupancy)

Expected CTC aligned with the budget

Ready for a year commitment clause

Strong communication, coordination, and client relationship skills

Walk-in Details:
Location: Hyderabad
Date: Yet to be disclosed
Role: Technical Support
Joining: Immediate / Early Joiners Preferred

Note: Candidates will be invited for the walk-in after resume screening.
Interested candidates are requested to share their updated resume.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Contract
Contact Details:
Company: Valuelabs
Location(s): Hyderabad

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[Full Time] Senior Manager, AI Platform Support Lead at Pfizer

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
Use Your Power for Purpose
The AI Platform Support Lead will oversee the support and operations of AI-driven platforms. This position requires proficiency in AI technologies (e.g. Generative AI, Large Language Models, and AI agents). The ideal candidate will have extensive experience in managing a support and operations service that is dependable, efficient, and meets both user requirements and business objectives.

What You Will Achieve
Manage the day-to-day operations and support for AI platforms.
Collaborate with AI platform engineering and other platform teams to ensure the smooth deployment and maintenance of AI platforms.
Provide assistance to end-users and work to enhance customer satisfaction.
Monitor AI platforms to ensure they perform optimally, are reliable, and cost-effective.
Manage stakeholders to ensure AI platforms meet business, compliance and IT requirements.
Lead efforts in incident response and troubleshooting for any platform issue.
Develop and implement best practices for supporting AI platforms.
Oversee software and service vendors and maintain strong vendor relationships.

Minimum Requirements:
BA/BS or MBA/ MS degree with 9+ years of relevant experience in Platform Support and Operations Management.
Experience in managing support and operations for platforms that utilize Generative AI, Large Language Models, and AI agents.
Proficiency in IT lifecycle management and experience working within a regulatory environment.
Ability to effectively navigate and accomplish tasks through both formal channels and informal networks within a large corporation.
Strong skills in building effective teams, setting clear priorities, and organizing work in a structured and efficient manner.
Capable of making decisions in situations of uncertainty and taking decisive actions.
A mindset focused on continuous innovation and improvement.
Proficient in implementing processes, using both people and technology, to achieve consistent and reliable outcomes.
Strong focus on customer satisfaction and effective stakeholder management.

Preferred Requirements:
At least 2 years of experience developing AI-enabled platforms.
Experience working in a pharmaceutical organization.

Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Pfizer
Location(s): Chennai

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[Full Time] Senior Manager, AI Solution Support Lead at Pfizer

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
Use Your Power for Purpose
The AI Solution Support Lead will oversee the support and operations of AI-driven applications. This position requires proficiency in AI technologies, such as solutions using Generative AI, Large Language Models, and AI agents. The ideal candidate will have extensive experience in managing a support and operations service that is dependable, efficient, and meets both user requirements and business objectives.

What You Will Achieve
Manage the day-to-day operations and support for AI applications.
Collaborate with application development and platform teams to ensure the smooth deployment and maintenance of AI solutions.
Provide assistance to end-users and work to enhance customer satisfaction.
Monitor AI applications to ensure they perform optimally, are reliable, and cost-effective.
Manage stakeholders to ensure AI applications meet business, compliance and IT requirements.
Lead efforts in incident response and troubleshooting for any application issue.
Develop and implement best practices for supporting AI applications.
Oversee software and service vendors and maintain strong vendor relationships.

Minimum Requirements:
BA/BS or MBA/MS degree with 9+ years of relevant experience in an Application Support and Operations Management.
Experience in managing support and operations for applications that utilize Generative AI, Large Language Models, and AI agents.
Proficiency in IT lifecycle management and experience working within a Regulatory environment.
Ability to effectively navigate and accomplish tasks through both formal channels and informal networks within a large corporation.
Strong skills in building effective teams, setting clear priorities, and organizing work in a structured and efficient manner.
Capable of making decisions in situations of uncertainty and taking decisive actions.
A mindset focused on continuous innovation and improvement.
Proficient in implementing processes, using both people and technology, to achieve consistent and reliable outcomes.
Strong focus on customer satisfaction and effective stakeholder management.

Preferred Requirements:
At least 2 years of experience developing AI-enabled applications.
Experience working in a pharmaceutical organization.

Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Pfizer
Location(s): Chennai

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[Full Time] Team Leader at Concentrix

Wed, 04 Mar 2026 12:00:00 +0530

Job Description

ROLE: Team Leader
DESIGNATION: Team Leader, Operations
LOCATION: Thane, India
YEARS OF EXPERIENCE: 4 6 years
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key responsibilities:
Training & Development: Design and deliver effective training programs to enhance sales skills and product knowledge among team members.
Performance Monitoring: Assess individual and team performance through metrics and provide constructive feedback for continuous improvement.
Goal Setting: Collaborate with sales managers to set achievable targets and develop strategies to reach them.
Coaching & Mentoring: Provide ongoing support, coaching, and mentorship to sales representatives to foster a culture of high performance.
Sales Strategies: Develop and implement innovative sales strategies to drive revenue growth and expand market presence.
Problem Solving: Address and resolve any sales-related issues or conflicts in a timely and effective manner.
Reporting & Analysis: Prepare and present regular reports on sales activities and performance to senior management.
Key skills and knowledge:
Willingness to work in a flexible schedule. Knowledge of Operating System, Software, Hardware & MS office.
Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Work well under pressure and follow through on items to completion
Strong oral and written communication skills
Ability to lead team members, multi-tasking, prioritization and meeting timelines of deliverables
Ability to mentor, coach and provide direction to team members
Willingness to work in a flexible schedule
Qualification: Graduate
Disclaimer:-
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.
Job Classification
Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Concentrix
Location(s): Mumbai

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[Full Time] Database & AWS Cloud Support Engineer at Capgemini

Wed, 04 Mar 2026 12:00:00 +0530

Job Description
We are seeking an experienced Database & Cloud Support Engineer with strong SQL expertise and hands-on AWS operational experience. The ideal candidate should have a background in production support (L1/L2), be able to troubleshoot database issues, optimize queries, handle cloud operations, and support application workloads running on AWS.

Your Role

Perform L1/L2 support for databasedriven applications (SQL, MySQL, Oracle preferred).
Troubleshoot DB issues, run SQL queries, validate data, and support performance root cause analysis.
Manage AWS services (EC2, RDS, S3, IAM, VPC) for daytoday operations and incident handling.
Monitor application, DB, and cloud infrastructure using standard tools (Grafana, CloudWatch, Kibana, etc.).
Handle deployments, releases, log analysis, and incident resolution within SLA.
Work with crossfunctional teams (Dev/Infra/Cloud) for issue escalation and permanent fixes.
Maintain documentation, SOPs, and support production migrations and environment changes.

Your Profile
4 to 7 years of experience in SQL/Database support (MySQL/Oracle/SQL Server).
Strong SQL query writing, joins, functions, and debugging experience.
Handson AWS operational experience (IAM, EC2, RDS, VPC, S3, CloudWatch).
Experience in L1/L2 production support & incident management.
Handson Linux/Unix for troubleshooting and logs.
2+ years of AWS experience (functional / operational level)
Willingness to work night shift till 3:00/4:00 AM
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Capgemini
Location(s): Noida, Gurugram

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[Full Time] Finacle L1 Support at DXC Technology

Tue, 03 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Supporting the following Finacle 10.x Application modules
o Branch Operations
o CASA, TD, Loans, Trade Finance and Locker
o Alternate Delivery Channels
SWIFT
Clearing
Utility Payments
Financial Inclusion Related
o Product Fatal error analysis.
o Review the Application logs
Execute Processes and Procedure as defined.
Monitoring Application Services and availability
Logging call with Service Providers internal or external and follow-up to closure
Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call.
Update assigned calls regularly
Executing the Application Maintenance activity as per defined checklist.

Mandatory Certificate-
ITIL 4 Foundation

Preferred candidate profile

Working experience of Finacle version 10.X Menu/ Options, Business Logic of banks, handling calls, managing EOD/ BOD operations of bank
Working Experience of Core Banking Solutions, banking technical support
Experience of Troubleshooting and Resolution of issues observed/reported on day-to-day basis
Working experience in Service Desk and handling of IT Service Management (as per ITIL standards)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: DXC Technology
Location(s): Mumbai

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[Full Time] Mainframe z/OS Programmer at DXC Technology

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
Key Skills: ZOSMF, ZOWE, REXX
Experience: 8+ Years
Location: PAN India
Work Mode: Hybrid
Looking for MFz/OS Programmer, Application Runner.

Role & responsibilities:
Install MVS software into SOS repository
Expert in Software Packaging and using SMPE
Implement software following required change process
Execute MOM tickets in preparation for Maintenance IPL's
Implement software zaps to extend 3P software
Ideal to have ISV product replacement experience.
Complete MVS Product Administration Requests
Complete MVS tasks for system recovery in DR Drills
Skilled in applying license keys for product products
Provide Oncall 7 x 24 rotation
Incident/Problem/Change/Software Asset Mgmt (ITIL)
Create I/O Configuration request on demand
Complete z/OS builds and supporting changes for Refresh projects
Complete MVS tasks for migration projects
Complete MVS tasks for LPAR decommissions
Complete MVS tasks for LPAR builds
Complete MVS tasks for CPU CPU Swap Projects
Install/Implement software zaps to extend 3P software
Complete MVS tasks for system recovery in DR Drills
Maintain Complex Profiles
Maintain Asset Center install records for MVS software
Process SMF data
Update and reassemble system exits
Maintain OMVS segments and zFS files
Complete MVS ProdAdmin Requests
SME in problem resolution - z/OS
OMVS/Webserver/HTTP/USS Server activities
Participate in Client and Internal Audits and Finding/Vulnerability Remediations
Demonstrate REXX/Assembler/ISPF Dialogs writing skills
Perform /OS Upgrade Support
Perform CPU Hardware Refresh
Perform IOGENs
Perform/Maintain Coupling Facility SYSPLEX
Perform Client Disaster Recovery Exercises
Perform Product Upgrades
Provide a 7/24 service on-call to clients
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: DXC Technology
Location(s): India

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[Full Time] Production and Support Engineer at Citiustech

Wed, 25 Feb 2026 12:00:00 +0530

Job Description

We are seeking a highly skilled and proactive Alert Monitoring & Troubleshooting Analyst to join our team. The ideal candidate will be responsible for monitoring system alerts, prioritizing and troubleshooting issues, performing root cause analysis (RCA), and providing actionable insights to reduce recurring incidents. This role requires strong technical expertise in Linux, PostgreSQL, networking, and excellent communication skills to collaborate with multiple stakeholders.

Key Responsibilities:
Monitor and analyze system alerts in real-time.
Prioritize alerts based on severity and business impact.
Troubleshoot issues across Linux/Windows-based platforms, databases, and networks.
Perform detailed Root Cause Analysis (RCA) for recurring or critical issues.
Analyze alert trends site-wise and recommend proactive measures to reduce alert volume.
Collaborate with cross-functional teams to implement permanent solutions.
Document incidents, RCA findings, and resolution steps clearly and concisely.
Communicate effectively with internal teams, clients, and stakeholders.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Citiustech
Location(s): Bengaluru

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[Walk-ins] IT Support Administrator at Wipro

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
Total Exp : Freshers & Experience
Role : SD Analyst.
Shifts : Rotational ( 5 days WFO )
Location : Bangalore.
Communication: Excellent (English)
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
8. Open to working in a 24x7 environment with rotating shifts and rotating weeks off
Requirements:
1. Excellent communications skills (verbal and written)
2. Knowledge on ITIL Framework and Terminologies
3. Knowledge on Windows, Mac operating systems & VDI environments
4. Demonstrated problem solving capabilities
5. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner
6. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays
7. Self-motivated achiever who gains satisfaction from providing excellent customer service
8. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies
9. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates
10. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc..
11. Excellent organizational skills
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Bengaluru

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[Full Time] Senior Executive - Cloud & Security Customer Service Operations at Tata Communications

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
Domain: IT Infrastructure Monitoring Full Stack Observability
Role Summary
We are looking for a proactive Site24x7 Monitoring Engineer with hands-on experience in network device onboarding, firewall monitoring via pollers, backup management, application performance monitoring (APM), and cloud data center device onboarding (Windows Linux). The role involves end-to-end monitoring of enterprise IT infrastructure across on-premises and cloud environments, ensuring high availability and optimal performance.
Key Responsibilities
Configure and manage monitors in ManageEngine Site24x7 for servers, applications, network devices, and cloud services.
Deploy and manage On-Premise Pollers for monitoring on-premise devices and networks.
Configure thresholds, alert templates, escalation policies, dashboards, and SLA reporting.
Onboard network devices (Switches, Routers, Load Balancers) and firewall devices (Cisco ASA, Palo Alto, Fortinet, Juniper etc).
Monitor device health, interface status, CPU/memory utilization, and bandwidth usage.
Troubleshoot polling failures and optimize monitoring efficiency.
Monitor backup jobs, storage usage, and backup servers for successful completion.
Configure alerts for backup failures or SLA breaches and coordinate with backup/storage teams.
Configure APM monitors for web, database, and enterprise applications.
Perform synthetic monitoring and Real User Monitoring (RUM).
Analyze response times, transaction traces, and logs to identify performance bottlenecks.
Onboard AWS, Azure, and GCP resources into Site24x7 and configure API-based integrations.
Monitor cloud VMs, databases, load balancers, storage services, and cost metrics.
Monitor Windows and Linux servers via agents in data center environments.
Track server availability, CPU, memory, disk usage, and critical services.
Perform 24x7 monitoring, first-level troubleshooting, and incident escalation via ITSM tools.
Maintain documentation, SOPs, and daily/weekly/monthly reports.
Required Skills
3-6 years hands-on experience in ManageEngine Site24x7.
Strong knowledge of SNMP, TCP/IP, DNS, routing, and network fundamentals.
Experience onboarding and monitoring network/firewall devices via pollers.
Backup monitoring and management experience.
Hands-on experience in Application Performance Monitoring (APM).
Cloud monitoring experience (AWS/Azure/GCP).
Windows and Linux server monitoring expertise.
ITIL process knowledge and incident management experience.
Optional skills on Datadog, New Relic, Dynatrace (Preferable)
Qualifications
Bachelors degree in IT / Computer Science / Engineering.
ITIL Foundation certification (preferred).
Excellent analytical, troubleshooting, and communication skills.
Job Classification
Industry: Telecom / ISP
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Tata Communications
Location(s): Mumbai

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[Full Time] Salesforce Senior Success Guide (amer/emea Shift)(immediate Joiners) at Salesforce

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
Job Description:At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Industry Cloud Success Guide, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics.The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce. Success Guides provide proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt products. The Success Guide will engage with customers across all account segments, delivering 1:1 success guidance to Premier and Signature Success customers. With the support of AI and automation, Success Guides provide the right recommendation at the right time, enabling customer value realization at scale. They partner with key collaborators such as Success Managers, Account Executives, and Support to make our customers successful.
The ideal Success Guide is organized, agile, and passionate about Customer Success. They have excellent presentation and communication skills in both a 1 on 1 and group setting. They have strong technical skills and are able to use their product knowledge to deliver value to both customers and internal teams.Responsibilities:
Engage with our Premier and Signature customers both reactively and proactively to enable, advise, and optimize Industry Cloud adoption
Be a trusted Industry Cloud subject-matter expert for the broader Success Guide organization
Run engagements aligned with Industry Cloud product capabilities, tailoring conversations to the unique needs and opportunities of Industry Cloud customers
Build strong relationships with both internal and external business stakeholders
Drive thought leadership through mentoring and knowledge sharing
Impact of the Role:
As an Industry Cloud Success Guide, you will play a critical role in our customers' success and the growth of our organization. Your expertise and guidance will directly influence the quality of a customers' product adoption, satisfaction, and return on investment, ensuring their success in leveraging Industry Clouds' powerful capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration and Teamwork:
Collaboration is at the core of our success, and as a Industry Cloud Success Guide, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers and colleagues in order to help bolster a customers knowledge of the Industry Cloud platform and to drive optimal adoption.
Basic Requirements:
5+ years experience in a customer-facing role in the technology industry
Demonstrated expertise with Salesforce Industry Clouds (OmniStudio, Communications, Financial Services, Health, etc.) or Revenue Cloud.
Minimum 5 years of development experience in the Salesforce ecosystem and relevant Salesforce certifications including: Required - Salesforce Certified Platform Developer2 Desired - JavaScript Developer, Service Cloud Consultant, System Architect, Field Service Consultant
Experience in developing custom solutions in Salesforce Lightning using LWC and Apex, Proficient in front-end technologies like HTML, JavaScript, and CSS
Familiar with data integration tools and experienced in integrating Salesforce with various business systems, with strong knowledge of SQL, SOQL, Java, JavaScript, SLDS, and custom CSS
Familiarity with platform authentication patterns (SAML, SSO, OAuth). Experience with platform security capabilities (TLS, SSL)
Experience in building scalable solutions using Visualforce, Apex, Web Services, and APIs.
Expertise in Salesforce Flows, Process Builder and advanced declarative automation tools
Experience handling large data volumes, data migration (Data Loader, ETL tools), and performance optimization in Salesforce.
Ability to collaborate with architects, developers, admins, and business stakeholders, translating requirements into scalable solutions
Strong communication skills with an analytical mindset to understand requirements and design effective solutions that meet business needs
Excellent communication and interpersonal skills; ability to work collaboratively with cross-functional, global teams
Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers
Very strong presentation and consultative skills, able to adapt to deliver effectively to different customer personas
Ability to demonstrate basic understanding and stay up-to-date with emerging technologies
Elite technical acumen, ability to master new, highly complex products quickly
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Salesforce
Location(s): Hyderabad

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[Full Time] Hiring For IT Helpdesk at NTT DATA

Fri, 20 Feb 2026 12:00:00 +0530

Job Description
Resolve user issues remotely by providing timely and effective
technical support, ensuring customer satisfaction and minimal
disruption to business operations.
Manage issue triage, prioritize tasks based on urgency and
impact, and ensure appropriate escalation, ticket routing, and
resolution.
Collaborate with senior team members to identify tasks and
processes suitable for automation, contributing to the automation
pipeline.
Assist in the design, development, and testing of automation
solutions using coding and scripting languages like Python,
PowerShell, or similar technologies.
Participate in the development and maintenance of technical
documentation, including troubleshooting guides and knowledge base
articles.
Continuously expand your technical knowledge and skillset,
actively seeking learning opportunities and staying informed about
emerging technologies and industry trends.
Collaborate with cross-functional teams, including
infrastructure, development, and operations, to resolve technical
issues and enhance overall IT operations.
Participate in team meetings, sharing insights and contributing
to process improvements and knowledge sharing initiatives.
Follow established ITIL (Information Technology Infrastructure
Library) practices and processes to ensure adherence to service level
agreements (SLAs) and IT service management (ITSM) standards.
Maintain a customer-centric approach, fostering positive
relationships with end-users and providing clear and concise
communication throughout the support process.
The Ideal Candidate Will Have:
Bachelor's degree in Information Technology, Computer Science, or
a related field. Relevant certifications or equivalent work experience
will be considered. Proficient knowledge of Windows operating
systems and Microsoft Office applications, complemented by a strong
understanding of computer systems, mobile devices, and other tech
products.
Strong passion for learning and building technical skills, with a
desire to grow and advance within the IT field.
Basic understanding of coding, scripting, and automation
concepts, with a willingness to learn and develop proficiency in
languages like Python, PowerShell, or similar technologies.
Exceptional problem-solving skills with the ability to diagnose
and troubleshoot technical issues, deliver clear technical
instructions verbally and in writing to non-technical users, while
maintaining excellent customer service.
Ability to work in a fast-paced environment, managing multiple
tasks and priorities simultaneously.
Strong attention to detail and commitment to delivering high-quality work.
Collaborative mindset and willingness to work effectively as part
of a team.
Familiarity with ITIL best practices and a customer-centric
approach to service delivery.
Relevant certifications such as CompTIA A+, Microsoft Certified:
Modern Desktop Administrator Associate, or ITIL Foundation
Certification are a plus."
Location Noida (144) & Bangalore
Position: : Permanent with NTT DATA
Salary Grade 4 .65 Lpa+ 10% varibale
Salary Grade 5.67 LPA +10 % Variable
One side Cab
Only 30% Hike
24*7 Shifts
Excellent Communication Skills

Milki Bisht
Cell: +91 9151206474
E-mail: milki.bisht@nlbtech.in
Job Classification
Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time
Contact Details:
Company: NTT DATA
Location(s): Noida, Gurugram

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[Full Time] Application Support Manager at FIS

Wed, 18 Feb 2026 12:00:00 +0530

Job Description
What does a successful Application Support Engineer do?

Application Support Engineer will support several applications in our Acquiring Business. This exciting role sits at the core of the Application team supporting and resolving issues and operational activities for these applications. This role can also be involved in development and project work.

What you will do

Lead a team (mentoring and guiding) of 5-6 members, managing production support.
To possess strong technical skills (details mentioned below) including troubleshoot, debugging and performance optimization.
Identifying, diagnosing, and resolving application issues reported by clients / users by providing 24/7 support services
Working with development, infrastructure, and other teams to investigate complex issues and implement solutions
Maintaining detailed records of issues, resolutions, and troubleshooting procedures.
Identifying the underlying causes of issues to prevent recurrence
Ensuring the smooth functioning of the application by installing updates, patches, and configuration changes.
Configuration changes to support batch processing
Contributing to the development and maintenance of a knowledge base for issue resolution and troubleshooting.
Application Support duties will be required both within normal working hours and outside normal working hours (on a rostered on-call basis)

What you will need to have

Oracle PL/SQL hands-on experience for minimum of 5-8 years
Knowledge of UNIX shell scripting, Linux, Windows, and Microsoft Office applications
Application Support Experience minimum of 8 years.
Extensive exposure to ITIL V3 standards.
Knowledge in KAFKA and API related environments.
Strong analytical, verbal and written communication skills (English) and Quality focused
Advanced problem-solving skills, proven ability to think logically and effective time management
Ability to work under pressure to tight deadlines, with a drive and commitment to delivery
Problem Management and ITSM Processes: Provides input into problem management, follows ITSM processes to maintain SLA and SLO, and facilitates decision-making for change requests.
Degree or equivalent in a Technology related discipline

What would be great to have

Experience in leading a production support team of minimum 5-6 members.
DevOps tools, Control-M, TOAD/SQL plus
GIT repository exposure
Additional interpreter language skills like Perl or Python adds value to the role.
Knowledge in core JAVA, springboot.
Previous experience in credit card/payments/merchant acquiring industry preferable.
Control-M batch jobs scheduler
TOAD/SQL plus
Exposure to change control processes within a systems environment an advantage
Bankworks (this is desired but not essential)

Education/Qualifications

Certification in or experience in any of the following:
University Degree or equivalent industry recognised qualification
ITIL V3 certification (Good to have)
Certifications in any of the programming languages (PL/SQL, Perl, Python, etc.)
Job Classification
Industry: Financial Services
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Fiserv
Location(s): Chennai

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[Full Time] Application Support Engineer Lead at CorroHealth

Wed, 18 Feb 2026 11:41:07 +0530

Job Description
Roles and Responsibilities :
Lead a team of Application Support Engineers to provide technical support for .NET applications.
Troubleshoot complex issues related to application performance, scalability, and reliability.
Collaborate with cross-functional teams to resolve customer complaints and improve overall customer satisfaction.
Develop process improvements and implement changes to increase efficiency and effectiveness.
Job Requirements :
6-10 years of experience in application support or similar role.
Strong understanding of SQL Server database management systems.
Experience with troubleshooting techniques for .NET web applications.
Proven track record in team handling and team management.
Job Classification
Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: CorroHealth
Location(s): Hyderabad

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[Full Time] Servicenow Developer at Siro Clinpharm

Wed, 18 Feb 2026 01:19:39 +0530

Job Description
Role & responsibilities
We are looking for experienced ServiceNow professionals to join our enterprise ServiceNow practice. The roles involve designing, developing, and enhancing ServiceNow platform solutions. Candidates may be aligned as Technical Lead or Developer based on experience, technical depth, and leadership capabilities.

Key Responsibilities
Strong experience in ServiceNow development (JavaScript, Glide API, ServiceNow Studio)
Expertise in ITSM processes and CMDB configuration.
Hands-on experience with ServiceNow Orchestration and Discovery.
Knowledge of REST/SOAP APIs and integration best practices.
Familiarity with Terraform, Ansible, and cloud platforms (Azure, AWS).
Problem-solving mindset with ability to work in agile environments.
ServiceNow Developer Certification - Add ON

Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Siro Clinpharm
Location(s): Delhi, NCR

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[Full Time] Production and Support Engineer at Citiustech

Mon, 16 Feb 2026 12:00:00 +0530

Job Description

Job Summary:
We are seeking a highly skilled and proactive Alert Monitoring & Troubleshooting Analyst to join our team. The ideal candidate will be responsible for monitoring system alerts, prioritizing and troubleshooting issues, performing root cause analysis (RCA), and providing actionable insights to reduce recurring incidents. This role requires strong technical expertise in Linux, PostgreSQL, networking, and excellent communication skills to collaborate with multiple stakeholders.

Key Responsibilities:
Monitor and analyze system alerts in real-time.
Prioritize alerts based on severity and business impact.
Troubleshoot issues across Linux/Windows-based platforms, databases, and networks.
Perform detailed Root Cause Analysis (RCA) for recurring or critical issues.
Analyze alert trends site-wise and recommend proactive measures to reduce alert volume.
Collaborate with cross-functional teams to implement permanent solutions.
Document incidents, RCA findings, and resolution steps clearly and concisely.
Communicate effectively with internal teams, clients, and stakeholders.

Required Skills:
Linux Expertise: Strong command over Linux OS/servers, including log analysis, shell scripting, and system troubleshooting.
Database Knowledge: Proficient in PostgreSQL; ability to write and optimize SQL queries.
Networking: Good understanding of network protocols, diagnostics, and troubleshooting.
Alert Management Tools: Experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus, etc.) is a plus.
Communication: Excellent verbal and written communication skills; ability to convey technical details to non-technical stakeholders.
Analytical Thinking: Strong problem-solving skills and ability to identify patterns and root causes.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Citiustech
Location(s): Pune

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[Full Time] Immediate Openings For Camunda BPM Developer_Capgemini at Capgemini

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Immediate Hiring for Java camunda BPM developer,
Experience : 5-10 Years
Location : Hyderabad/Bangalore/Chennai/Pune/Kolkatta,
Notice period : Immediate to max 90 Days,

Mode of interview ; Virtual Round of interview,
Rounds interview : 2 rounds on interview

Role & responsibilities
Strong Java + Camunda BPM 5+ years in technical skills.

API development, BPM,Camunda, Java Security, Spring Boot

Interested can share your resume to m.mahesh-kumar.ext@capgemini.com

Name :
experience :
Current CTC :
Expected CTC :
Notice period :
Current Location :
preferred location :
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Capgemini
Location(s): Hyderabad

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[Full Time] Infra Tech Support Practitioner at Accenture

Mon, 16 Feb 2026 12:00:00 +0530

Job Description

About The Role

Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :GCP Dataflow

Good to have skills :DevOps Architecture
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time educationKey Responsibilities:a. Assessment of the Solution Architects' design from Operations point of view and implementation of it along with end users' communication. Onboarding of new services keeping all different aspects in mind.b. Carrying out Day-to-day operations like execution of service requests, changes, Incidents, problems, demands.c. protecting SLA and KPI.
Technical Experience:a. Basic knowledge on UNIX commands, python scripting, Json, YAML, Macro driven excel.b. Indepth Knowledge and experience on several GCP services like VPC Network, network services, hybrid connecitvity, IAM & Admin, App Engine, Cloud Functions, Cloud Storage, Cloud Logging, GCP Organizations, gcloud commands, Gsuit.c. Also Good experience on Terraform and GITlab.Professional Experience:Good in verbal, written communication and presentation; interacting with clients at varying levels.Good team player. Qualification 15 years full time education
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Kolkata

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[Full Time] Print Solutions Lead at Capgemini

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Primary Skill:Print Solutions Lead
Secondary Skill: Software Testing
Grade: C2
Subcon Allowed (Yes/No): NO
FS/non-FS: Non FS
Client Interview Yes/No:No
Account- Fresenius FDT - SDC 4 - Workplace
Region- DE
Job Description:
Print Lead will optimize delivery of printing service to meet business demands and service operations strategy. Plan, measure, manage, report, and communicate service improvement initiatives, consult on issues and resolutions, and recommend steps to optimize investments and mitigate risks. In this role, Print lead will also identify / review suppliers, evaluate them, establish and oversee them and support management with Global / regional service contracts.
Key Responsibilities of Print Lead:
Champion and promote service improvements on an ongoing basis to continually improve quality and customer satisfaction with Printing services; recommend new / enhancement to existing performance indicators
Responsible to assess, design, propose solutions, engage with business teams for all printing related demands / customer requests
Design and implement print policies at global level
Undertake opportunities to optimise printing services across all locations viz; print policy, standardisation, consolidation, transformations, etc.
Business development, pricing strategy, business case, value proposition, negotiations
Education and Experience:
Bachelor's degree in Technical discipline or Business, other non-technical degree or equivalent combination of education and experience.
Overall 15 years of experience with atleast 5 years managing printing environments
Expertise in Managed Print Solutions, Print technologies and hardware.
Experience of working on ServiceNow with sound knowledge of Active directory, SAP, network.
Strong process and Demand / Asset Management competencies
Proven experience managing End-to-End diverse & complex print environments in large global enterprises
Proven ability to effectively collaborate with cross-organizational teams and multi-cultural projects

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Capgemini
Location(s): Pune

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[Walk-ins] Executive SOC Analyst at CorroHealth

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
CorroHealth is hiring an experienced Executive SOC Analyst with 36 years of experience.

- Work Mode: Work from Office
- Shifts: Rotational
- Salary: Best in Industry
- Interview Mode: Direct Walk-in
- Date: 17-Feb-2026
- Time: 10:00 AM 1:00 PM

Role Expectations:
We are looking for experienced SOC Analysts to support U.S.-based products and customers, with a strong IT Security expertise.
Required Skills & Experience:

- 36 years of hands-on SOC experience
- Experience supporting U.S. clients/products
- Strong IT Security background
- Expertise in CrowdStrike Falcon (EDR)
- Experience with SIEM Tools
- Knowledge of DLP (Data Loss Prevention)
- Vulnerability Assessment (VA) experience
- Certified Ethical Hacker (CEH) certification preferred
- Penetration Testing knowledge/experience
Interested candidates can share their profiles to
Clinton 9148894943
Or
Clinton.Antickraj@corrohealth.com
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Walk-ins
Contact Details:
Company: CorroHealth
Location(s): Bengaluru

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[Full Time] Software Asset Management (SAM) Analyst at Cyient

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Key Responsibilities: Assist in maintaining an accurate and up-to-date software inventory across the organization. Support license compliance activities and help identify discrepancies or potential risks. Collaborate with procurement teams to track software purchases and renewals. Help prepare documentation and reports for internal and external software audits. Monitor software usage to identify optimization opportunities and cost savings. Assist in implementing SAM best practices and process improvements. Provide support for SAM tools and maintain data accuracy within the system. Work closely with IT, finance, and vendor management teams for effective SAM operations. Mandatory Skills: Basic understanding of IT software and licensing concepts. Strong analytical and problemsolving skills. Proficiency in MS Excel and data handling. Detailoriented with strong documentation skills. Ability to learn SAM tools and IT asset management processes. Preferred Skills: Knowledge of Software Asset Management or IT Asset Management frameworks. Familiarity with SAM/ITAM tools such as ServiceNow, Flexera, or Snow (added advantage). Basic understanding of software procurement processes. Good communication and stakeholder engagement skills. Certification or coursework in ITAM/SAM (optional).
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: Cyient
Location(s): Hyderabad

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[Full Time] AV / VC Support Engineer IT Infrastructure at Trigent

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
AV / VC Support Engineer IT Infrastructure (Onsite Support)
Location: Hyderabad (Multiple Corporate Sites)
Employment Type
Full-Time | Onsite Support Role

Role Overview

We are looking for an AV / VC Support Engineer to manage day-to-day Audio Visual and Video Conferencing room support across corporate environments.

The role focuses on ensuring AV/VC rooms are fully functional, supporting troubleshooting activities, handling IT hardware movement, and maintaining documentation and asset tracking.
This is an onsite operational support role involving strong coordination, proactive room checks, and quick incident resolution.

Key Responsibilities
Perform daily AV/VC room health checks and ensure room readiness
Troubleshoot AV/VC equipment issues (audio, video, display, connectivity)
Replace faulty cables, displays, and AV accessories when required
Support VC equipment setup and basic troubleshooting
Handle AV/VC hardware movement, packing, unpacking, and deployment
Coordinate with logistics teams for safe asset movement
Maintain reconciliation of AV/VC assets and labeling as per site guidelines
Manage documentation, gate passes, and tracking records for asset movement
Respond to and acknowledge tickets within defined SLAs
Escalate complex technical issues to internal AV Engineering teams
Ensure compliance with site security and operational processes

Required Skills (Must Have)
Hands-on experience in AV / VC room support
Knowledge of display systems, HDMI, audio devices, microphones, cameras
Basic troubleshooting of conferencing setups
Hardware replacement & physical setup experience
IT asset handling / deployment exposure
Ticketing system usage experience
Good communication and coordination skills

Good to Have Skills
Exposure to enterprise VC platforms (Zoom Rooms / Teams Rooms / Cisco VC)
Experience in corporate IT infrastructure environments
Asset reconciliation or IT inventory handling
Basic network connectivity awareness
Experience working in large office/campus environments

Experience Required
1 4 years of experience in AV / VC Support / IT Infrastructure Support

Work Environment
Onsite Support Role
Field movement across office floors/buildings may be required
Coordination with internal IT and logistics teams

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Trigent Software
Location(s): Hyderabad

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[Full Time] IT Support Associate (AV/VC Operations) at Trigent

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
IT Support Associate (AV/VC Operations)
Role Objective
We are seeking a proactive and detail-oriented IT
Infrastructure professional to manage Audio-Visual (AV) and Video Conferencing
(VC) operations across Amazons India sites. You will be responsible for the
health of our collaborative spaces, hardware lifecycle management, and ensuring
seamless asset movement within STPI/SEZ guidelines.
Key Responsibilities
       AV/VC Maintenance: Conduct daily functionality checks
of AV/VC equipment in meeting rooms; troubleshoot and resolve
hardware/connectivity issues promptly to ensure zero downtime.
       Hardware Deployment: Lead the installation and
replacement of malfunctioning displays, screens, cabling, and specialized AV
peripherals.
       Asset Movement & Logistics: Coordinate the
physical movement of IT hardware (packing/unpacking/tracking) across floors or
buildings. Ensure strict adherence to building protocols, including the use of
designated service lifts.
       Inventory & Reconciliation: Perform bi-weekly
audits of AV/VC equipment in rooms and storerooms. Generate comprehensive site
reports and ensure all hardware is correctly labeled with site-specific codes.
       Compliance & Documentation: Manage end-to-end
documentation for asset transfers, including gate passes, invoices, and
STPI/SEZ compliance paperwork.
Required Skills & Qualifications
    Technical Proficiency: Hands-on experience with VC
platforms (Zoom, Chime, Teams) and AV hardware (Crestron, Cisco, Polycom, or
similar).
       Logistics Awareness: Understanding of STPI/SEZ movement
protocols and asset tracking workflows is highly preferred.
       Physical Capability: Ability to handle hardware
deployment tasks, including mounting screens and managing cable infrastructure.
       Communication: Strong reporting skills; ability to
collaborate with site managers and lead engineers.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Trigent software
Location(s): Pune

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[Full Time] Application Support Engineer Lead at CorroHealth

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities :
Lead a team of Application Support Engineers to resolve complex technical issues related to .NET web applications.
Collaborate with development teams to identify and fix root causes of application defects, ensuring timely resolution of customer complaints.
Develop and maintain documentation for knowledge sharing among team members, including troubleshooting guides, configuration settings, and best practices.
Provide guidance on SQL Server database management system administration tasks such as schema design, query optimization, and performance tuning.
Job Requirements :
7-12 years of experience in IT services & consulting industry with expertise in .NET technologies (C#, ASP.NET).
Strong understanding of application troubleshooting techniques using various tools like Debuggers, Log Analyzers etc.
Experience working with SQL Server databases including creating indexes, views, stored procedures etc.
Excellent team handling skills with ability to lead cross-functional teams effectively.
Job Classification
Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: CorroHealth
Location(s): Hyderabad

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[Full Time] Service Desk Engineer at TEKsystems

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
SAP BW/HANA Developer
About 3 to 6 years of experience in SAP BW on HANA or BW/4 HANA with ABAP programming.
Should have experience in at least 2 implementation projects
Hands on experience in Data Modeling, Data Extraction and Reporting.
Design and develop custom BW data flows.
Develop custom extractors using Function modules.
Hands on experience in creating ADSOs, ODP, Composite Providers, AMDP and Open ODS.
Should have hands on experience with BPC Embedded 10.1 Planning.
Should be Hands on with SAP HANA Modeling using Calculation views, CDS Views, SQL Scripting and Table functions
Good to have ABAP program debugging and performance tuning experience.
Should have exposure to any dashboarding tool like Lumira, SAC, Tableau or Power BI.
Experience in FI and CD modules will be a plus.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time
Contact Details:
Company: TEKsystems
Location(s): Hyderabad

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[Freshers] IT Desktop Support Intern / Fresher / Engineer at NetCreativeMind

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
We are looking for an IT Desktop Support Intern to assist our IT team with day-to-day technical support activities. The role includes troubleshooting system issues, installing software, and supporting users with hardware and network problems.

Role & responsibilities:
Provide support for desktops, laptops, printers, and basic networking.

Install, configure, and troubleshoot Windows OS and common applications.

Assist in system setups, email configuration, and antivirus updates.

Log support issues and update ticket status.

Maintain IT asset inventory and basic documentation.

Required Skills:
Basic knowledge of computer hardware, software, and networking.

Understanding of Windows OS, MS Office, and troubleshooting steps.

Good communication and problem-solving skills.

Ability to learn quickly and support IT operations.

Qualification:
Any Graduate / Diploma in IT / Any relevant technical course (Pursuing or Completed).

What We Offer:
Hands-on IT support experience.

Internship certificate.

Exposure to real-time IT environments.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Freshers
Contact Details:
Company: NetCreativeMind
Location(s): Delhi, NCR

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[Full Time] Servicenow Developer (itsm/itom) at Primera Medical

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Role: ServiceNow Developer (ITSM/ITOM)
Position: 5,
Location: CVH, Hyderabad
Shifts: Yes,
WFH: Not Applicable

Role & responsibilities
Designs, develops, and maintains complex ServiceNow workflows to automate manual processes.
Develops creative design patterns and architectural frameworks to maximize custom code reuse.
Direct design, development, and deployment on the ServiceNow platform
Uses scripting tools and ServiceNow functionality where required.
Work within an Agile framework to deliver high-quality development to our userbase.
Contribute to the global ServiceNow strategy.
Develops clear and concise technical and process documentation using the knowledge module within ServiceNow.
Creates system documentation and is a lead technical reviewer and contributor in design and code reviews.
Assist in the maintenance of the ServiceNow platform, conducting platform upgrades and routine maintenance.
Performs system and integration testing.
Answers technical and configuration questions.
Coordinates and solves complex technical data and transformation issues.
Customizes ServiceNow configurations, including custom scripts, workflows, and orchestration activities.

Preferred candidate profile
6+ years working with the ServiceNow platform as a Developer in an enterprise-wide, multi-tier ServiceNow production environment creating automated workflows, service catalog and service portal items, REST and SOAP integrations, scoped applications and widgets, client scripts, server scripts, and UI policies.
3+ years scripting within ServiceNow, with strong skills in the following languages: Glide and Jelly Scripting, Java Script, HTML, XML, AJAX, CSS, JSON, and AngularJS.
ServiceNow System Administration certification and/or ServiceNow Application Development certification is required; other certification is desirable.
Solid knowledge of architecting the extension of ServiceNow data structures to create applications.
2+ years of experience in Agile/Scrum development environments.
Be responsible for the technical specification and implementation of the ServiceNow integrations.
Provide expertise on all technical questions related to the development of ServiceNow.
Develop the technical solutions, implement them, and perform the component integration evaluates!
Understand the business needs and the need to standardize processes and build this into the design.
Create and manage scripts, workflows, architecture documents, etc.
Implement ServiceNow integrations using integration hub and custom integrations.
Work on ServiceNow enhancements

If you meet the above qualifications and are interested in this opportunity, please submit your resume to yramadugu@primehealthcare.com

Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Primera Medical
Location(s): Hyderabad

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[Full Time] Solution Support Engineer - SmartRecruiters at SAP

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
WHAT YOULL BUILD

Support Engineer is accountable for troubleshooting & driving the resolution of product issues while engaging with all levels in the Support, Engineering & Cloud Operations teams and ensuring consistent and up-to-date communication with customers.

Engage with customer to assess the business impact of an issue.

Analyze configurations, application and system log files to determine the cause of issue.

Work closely with peers globally to ensure issue resolution in line with SLAs.

Maintain accountability for an issue until the same is resolved.

Provide quick solution for already known & documented issues.

Logically work through problems to determine their cause and how they can be resolved.

Report errors/bugs to Development.

Provide support for customers on procedural issues and queries.

Share knowledge & best practices with the team.

Delivery of valuable content for Technical Support Knowledge Base.

Contribute to Technical Knowledge Database by following the SAP case solving methodology.

Give an accurate daily handover of all business-critical occurrences to peers in other locations across the globe.

Participate in weekend support coverage as per roster planned globally.

Continually develop expertise on new releases and product as demanded by business environment.

WHAT YOU BRING

Engineering degree or, M.Tech or Masters in Science (Physics & Mathematics).

Support Process and knowledge of handling Incidents in ITIL framework.

1-4 years of experience in customer facing engagements supporting/Implementing SuccessFactors or SmartRecruiters equivalent HRIS suite.

Total experience at least 1-3 years of IT industry

1+ years of directly related work experience in supporting or implementing SuccessFactors Solutions or equivalent products in HRIS Recruitment module and Onboarding Modules working knowledge of XML, Java, J2EE, HTML.

Experience with SmartRecruiters will be an advantage.

Experience with Web SSO (SAML 2.0)

Experience in network diagnostic tools like Fiddler or Chrome/Firefox developer tools

Very good understanding of RDBMS database concepts, SQL.

Familiarity with Browsers based tech, operating system, networking concepts.

Having worked in Implementation, Consulting, Support or Key-User roles in any business application will be an added asset.

Good understanding of standard business processes & scenarios.

Strong customer focus.

High attention to detail in identifying root-cause.

Ability to understand customer s business process and able to use that

Knowledge to anticipate best mode of resolution.

Strong analytical & logical skills.

Strong problem resolution, analysis and documentation skills.

Strong team player; enjoys working with international teams.

Outstanding ability to manage & prioritize own workload/tasks.

Excellent communication, collaboration skills.

Ability to work with high sense of urgency and willingness to commit the additionaltime and effort on high impact issues.

Experience with online communications.

Excellent English communication - writing and speaking skills.

Familiarity with standard PC packages

Working knowledge of CRM and Service Management ticketing systems

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: SAP
Location(s): Bengaluru

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[Full Time] AM - IT Asset Management at IndiaMART

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities
Manage end-to-end IT hardware asset allocation and reallocation across Branches and Head Office within defined TAT.

Ensure proper asset submission, laptop collection, and timely NOC closure.

Maintain accurate asset records in Google Sheets and Asset Management Software.

Manage the complete IT hardware asset lifecycle (procurement to disposal).

Ensure all required asset data fields are updated in the inventory system before distribution.

Define and maintain asset management processes, including scope, control items, and data recording standards.

Ensure asset data accuracy by regularly updating records and verifying with FAR (Fixed Asset Register).

Maintain and monitor dump/obsolete asset stock count.

Coordinate with HR and Legal teams for IT asset submissions and clearances.

Check and validate insurance documents from employees and coordinate insurance claims processing.

Respond to requests from end-users, managers, and stakeholders for IT hardware asset data and reports.

Preferred candidate profile
MBA (preferred: IT / Operations / Administration background).

1-3 years of experience in IT Asset Management / IT Operations / Asset Control.

Proficient in MS Excel.

Good coordination and follow-up skills with cross-functional teams .

Job Classification
Industry: Internet (E-Commerce)
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: IndiaMART
Location(s): Noida, Gurugram

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[Full Time] Security Managed Services Practitioner at Accenture

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Project Role :Security Managed Services PractitionerProject Role Description :Deliver and manage security services across client environments to ensure protection, compliance, and operational resilience.
Must have skills :Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST)Good to have skills :NA
Minimum 2 year(s) of experience is requiredEducational Qualification :15 years full time educationSummary: As a Chrome Webstore Trust & Safety Specialist, you will extensively test browser extensions and certify them as safe to run on end-users machines. You are required to review and reverse engineer Javascript, CSS & HTML code, analyze functionality and network activity of browser extensions and apps in order to identify malware, spam and other harmful abuse vectors. You would make decisions around terms of service violations based on manual inspection of source code/derived signals Roles & Responsibilities:
Follow the workflow assigned by pod lead(s)
Consistently attain the benchmarks in productivity and quality
Proactively identify new malware, spam and other abuse trends
Provide proactive inputs/ideas to improve team s workflows Professional & Technical Skills:
B.E/B.Tech./MCA in Computer Science or Information Technology
Experience in web development technologies such as HTML, JavaScript, and CSS
Comfortable with the English language (verbal and written)
Good problem solving and data analysis skills
Strong understanding of JavaScript (or other scripting languages), its quirks and workarounds
Good understanding of web markup, including HTML5 and CSS3 HTTP requests using JavascriptOther skills (Good to have)
Familiarity with building browser extensions and/or web applications
Good understanding of cross-browser compatibility issues and ways to work around such issues
Experience working with standard JavaScript libraries and frameworks such as jQuery Additional Information:
The candidate should have minimum - 2+ years of relevant industry experience (full-stack web development using JS, jQuery, angular.js, web/REST APIs)
Good technical documentation skills
This position is based at our Hyderabad office.
A 15 years full time education is required.Qualification 15 years full time education
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Hyderabad

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[Full Time] IT Asset Management Lead at Orange Business

Wed, 11 Feb 2026 07:04:34 +0530

Job Description
Roles and Responsibilities :
Manage IT Asset Management (ITAM) processes to ensure compliance with industry standards and company policies.
Lead a team of ITAM professionals to deliver high-quality services, including asset tracking, inventory management, and disposal.
Develop and maintain relationships with stakeholders across the organization for effective communication and collaboration.
Identify and implement process improvements to increase efficiency.
Ensure all assets are properly tracked, inventoried, and disposed of according to company policies.
Collaborate with cross-functional teams to align ITAM processes with business objectives.
Job Requirements :
Strong understanding of ITAM best practices, frameworks, and regulations such as COBIT.
Proven leadership skills with the ability to manage teams effectively.
Experience working with ServiceNow or similar ITSM platforms is desirable.
Knowledge of ITAM tools and technologies, including ServiceNow, is preferred.
Excellent communication and interpersonal skills are essential.
Ability to work independently and collaboratively as part of a team.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: Orange Business
Location(s): Noida, Gurugram

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[Part Time] Oracle HRMS Techno-Functional Consultant / Developer at Kosar Infotech

Wed, 11 Feb 2026 05:32:40 +0530

Job Description
Job description
Job Title: Oracle HRMS Techno-Functional Consultant / Developer
Location: Remote (Freelancer)
Experience: 10+ years in Oracle E-Business Suite HRMS
Role Overview
Were looking for a seasoned Oracle HRMS Techno-Functional Consultant to join our operations team. Youll own the day-to-day support, enhancements, and integrations across Oracle HRMS modules, collaborating with HR, Payroll, and IT stakeholders to ensure smooth, compliant, and efficient processes.
Key Responsibilities
Provide operational support and handle incident resolution for Core HR, Payroll, OTL, SSHR, and iRecruitment
Manage and monitor scheduled concurrent programs and interfaces
Diagnose and resolve both functional and technical issues within the HRMS landscape
Develop custom reports, interfaces, conversions, and extensions using PL/SQL, Oracle Forms, Reports, Workflows, and XML Publisher
Partner with business and technical teams to gather requirements and deliver effective solutions
Implement quarterly and annual statutory updates for Oracle Payroll
Manage integrations between Oracle HRMS and systems like Finance, Benefits, etc.
Participate in testing and deployment of patches, maintenance packs, system upgrades, and performance tuning
Conduct application health checks, ensuring system integrity and stability
Required Skills & Experience
10+ years hands-on experience with Oracle EBS HRMS modules (preferably R12)
Strong PL/SQL, Oracle Forms, Workflow, and API development expertise
Deep knowledge of Oracle Payroll, including Fast Formulas and retro-pay processing
Experience with data migration and interface tools like HDL and Web ADI
Proficient in using Oracle Support (Service Requests), troubleshooting complex issues
Exceptional analytical, problem-solving, and communication/documentation skills
Nice-to-Have
Exposure to Oracle Fusion HCM or cloud-based transition initiatives
Working knowledge of Time & Labor (OTL) and Self-Service HR (SSHR)
Familiarity with SOX compliance, HR data privacy regulations
ITIL certification or hands-on experience with ServiceNow or similar ITSM tools
Why Join Us?
Lead mission-critical HR transformation and support initiatives
Engage with a collaborative and cross-functional team environment
Build and enhance career growth through complex technical-functional challenges
Opportunity to expand into Fusion HCM/cloud projects

Required immediate joiner

Please share your profile to support@kosarinfotech.com
Interested?

If you meet the qualifications and thrive in HRMS support & enhancement environments,
#OracleHRMS #EBS #Payroll #PLSQL #OTL #HRTech #TechnoFunctional #Onsite #Hiring

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Part time
Contact Details:
Company: Kosar Infotech
Location(s): Chennai

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[Full Time] Sr IT Asset Executive at Artech

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Hiring for Hardware Asset Management for Bangalore for MNC client ..!!
Exp - 1+ Yrs
Budget - 3.5 LPA
6 Days working
Immediate joiner

Job Description for IT Asset Management
Excellent knowledge on excel
Weekly, Monthly & Quarterly reports related to assets (H/W & S/W) to management/client.
Managing deployment, utilization, end to end tracking, security, and final disposal of IT Asset.
Formulating the SOP related to Operation and Asset Management according to management/client.
Handling IT Asset related activities Daily operations, materials movement within locations.
Software license management for client support.
Interacting with vendors for procurement and support post-delivery of Assets.
Participating in formulating of workflow processes, methods and policies.
Tracking, measuring, reporting of Asset
IT Assets and Store management
Updating Asset tool real time and knowledge in process of Insurance handling for Damaged assets
Responsible for asset (H/W & S/W) related reporting to management/client in frequency of Weekly, Monthly & Quarterly as per client requirement.
Responsible for quality check of all the activities of the team involved in IT Asset / Stores activities.
Interested can share cv at shivani.c@artechinfo.in Or can call me at 9193549698 .

Thanks
Shivani Chaturvedi
HR at Staffing
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: Artech
Location(s): Bengaluru

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[Freshers] It Product Trainer (cpaas Software)- Telecom/ It Industry Mandate at Our client

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Position: IT Product Trainer (CPaaS Software)| Location: Noida, Uttar Pradesh | Experience: 5-8 years | Salary: 20-30 LPA | Contact: Gunjan- 9990744892 (WhatsApp or Call)

Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response.

Job Apply Link: https://shorturl.at/0Xtm6

Follow the Essvee Consultant ( Hiring Solution) channel on
WhatsApp: https://whatsapp.com/channel/0029VaYZ4fe90x2qXr1AMG0K

Job Title: IT Product Trainer (CPaaS Software)

Location: Noida, Uttar Pradesh

Experience: 5-8 years

Industry: Telecom/ IT

Job Summary

We are looking for a CPaaS Software Product Trainer who will be responsible for training internal teams, partners, and customers on CPaaS products and solutions. The ideal candidate should have strong knowledge of CPaaS platforms, excellent communication skills, and the ability to translate technical concepts into easy-to-understand training material.

Key Responsibilities

Deliver product training sessions (online and classroom) on CPaaS solutions such as SMS, Voice, WhatsApp, RCS, APIs, and related platforms

Create and maintain training materials including presentations, manuals, demos, FAQs, and videos

Conduct onboarding and refresher training for sales, support, and technical teams

Provide hands-on product demonstrations and real-time use-case explanations

Collaborate with product, engineering, and support teams to stay updated on new features and releases

Gather feedback from trainees and continuously improve training content

Support pre-sales and post-sales activities when required by explaining product capabilities

Ensure trainees understand product workflows, configurations, and best practices

Required Skills & Qualifications

5-8 years of experience as a Product Trainer

Strong understanding of CPaaS products and APIs (SMS, Voice, Messaging, WhatsApp, etc.)

Experience in software/product training or technical training

Basic knowledge of telecom concepts, APIs, and cloud-based platforms

Excellent presentation, communication, and interpersonal skills

Ability to simplify complex technical topics for non-technical audiences

Comfortable conducting training sessions for different stakeholder groups

Preferred Qualifications

Prior experience working with CPaaS providers or telecom companies

Knowledge of REST APIs, HTTP, and basic programming concepts

Experience using LMS or training tools is a plus

What We Offer

Opportunity to work with cutting-edge CPaaS technology

Collaborative and growth-oriented work environment

Career development and learning opportunities

Interested candidates can apply or share their updated CVs at essveeconsultant21@gmail.com

Current Openings ( Naukri ) :

https://www.naukri.com/essvee-consultant-jobs-careers-123488705

Current Openings ( LinkedIn ) :

https://www.linkedin.com/company/essvee-consultants/posts/

Thanks & Regards,
Gunjan
9990744892
(WhatsApp or call)
Job Classification
Industry: Building Material
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Freshers
Contact Details:
Company: Our client
Location(s): Noida, Gurugram

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[Full Time] Smartstream IDLM Support Analyst at Luxoft

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Project description
Luxoft have been engaged by a leading financial institution to provide a technical BAU support analyst : to provide support of the (1) Smartstream (CMS) cash management and liquidity and BAU activities(2) Linux adminstration(3) JBoss middleware management This support analyst will be responsible for providing technical support of the underlying application, releases and infrastructure.
Responsibilities
In this role, you will be responsible for technical support and configuration across the bank''s banking arm and securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both the bank and the securities business, subject to the same remit and level of authority, and irrespective of the entity which employs you.
Provide L1/L2/L3 support for SmartStream CMS, ensuring timely resolution of incidents and service requests.
Manage and administer Linux-based environments, including troubleshooting OS-level issues, patching, and performance tuning.
Install, configure, and support JBoss application servers; manage deployments, tuning, clustering, and troubleshooting middleware issues.
Perform batch job monitoring, system checks, and proactive health monitoring of CMS and related environments.
Coordinate with SmartStream vendor and internal development teams to resolve application issues and apply patches/upgrades.
Maintain and monitor interfaces, feeds, and integration points with upstream/downstream systems (e.g., trading, risk, settlement).
Participate in release management, ensuring smooth deployments in UAT and production.
Perform root cause analysis (RCA) for recurring incidents and contribute to long-term stability improvements.
Develop and maintain support documentation, runbooks, and knowledge base articles.
Ensure compliance with IT security, audit, and regulatory requirements.
Support UK hours from (7am to 4pm) or (9am to 6pm) or (10am to 7pm) , as required.
Participate in overnight support rota (on call) , and weekend work (releases /support etc).
You will be a self motivator, who is able to take a task and progress it independently, or as part of a team.
Document technical requirements or processes to capture the configuration being performed.
Support and test technical systems/servers (shown below).
Work with third party software provider and work within pre-defined application standards and raise queries or tickets if software defects are identified with the software vendor
Apply industry experience and ensure the solution incorporates "best practice"
Work with neighbouring technology and project teams to ensure changes and rolled out in a co-ordinated manner which is non-disruptive to the business
Work in a coordinated manner around go-live activities, ensuring services are transitioned into the live production environment in a manner which is compliant with technology policy and non-disruptive to the business
Provide a level of post live support and assist with remediation where necessary
Work on key technical areas identified below.
Ensure defects are tracked and managed, with the appropriate team assigned any defects identified during the test phases
Highlight risks or concerns ensuring items are followed up or escalated appropriately
Skills
Must have
Have experience of vendor application ''Smartstream Cash management (CMS) ver 4 , Control process Designer, Smart Schema (and some ''Smartstream Recs'' )
Hands-on expertise in Linux system administration (Red Hat / CentOS preferred).
Solid knowledge of JBoss EAP/WildFly setup, tuning, deployment, and support.
Have excellent communication skills, being able to converse with a wide variety of teams (unix/database/application)
Familiar with Change Requests, attending and representing on CAB and weekend rollout of code changes.
''Control M'' application knowledge, jobs creation, administration, alerting, file move, file watchers ,json, etc.
Oracle 19 Sql scripting and oracle database concepts
Linux shell scripting and support.
Ability to package up and manage configuration/code changes into releases, and apply to production.
Jboss 8 server knowledge, configuration and support, error log analysis and WAR file deployment.
JMS Queue processing and principles
GitHub software management and Automated deployment via CI/CD pipeline.
Be flexible, particularly when working on rolling out system changes in non-business hours and weekends.
Be a self-motivator, who is able to take a task and progress it independently, or as part of a team.
Have an understanding of banking concepts in relation to cash management and reconciliation.
Nice to have
Excellent communication skills.
Proactive and self-starting individual with high levels of ownership and accountability
Strong analytical skills with an ability to understand complex workflows.
Proven ability to organize and prioritise own workload and drive results.
The ability and confidence to demonstrate strong decision making skills/sound judgements
Flexibility to adapt to urgent tasks as well as undertaking longer-term solutions
Strong problem solving skills employing a logical approach
The ability to collaborate and partner across the firm
High attention to detail

Location - pune,mumbai,chennai,banagalore
Job Classification
Industry: Legal
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Luxoft
Location(s): Mumbai

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[Freshers] Manual Tester (fresher) ,qa ,software Testing ,it Support ,helpdesk at Panacea Vencer

Sun, 01 Feb 2026 12:00:00 +0530

Job Description
Hiring -Freshers & Experienced
Manual Tester (Fresher)
QA Trainee
Software Testing Trainee
IT Support (Fresher)
IT Support Executive
Desktop Support Engineer
Hardware Support Trainee
Helpdesk Executive
Con: 9489708003
panaceavencer30@gmail.com
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Freshers
Contact Details:
Company: Panacea Vencer
Location(s): Chennai

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[Full Time] Associate - IT Asset Administrator at The Hackett Group

Thu, 29 Jan 2026 12:00:00 +0530

Job Description
Roles & Responisbilities
Laptop Asset Management
Coordinate the shipping, receiving, imaging, and repairs with our IT vendors in the US, UK, Germany, Mexico and Uruguay.
Track new hire forecasts, and current stock of devices and recommend purchases/disposals as necessary.
Provide charge back details to Finance for purchased items.
Keep Hacketts inventory up to date
Software Management
Get approvals, provision, and track software licenses.
Provide charge back details to Finance for purchased items.
Audit software license usage at renewal.
Keep Hacketts inventory up to date
Skills Required.
Documentation skills using Microsoft Office (Excel, Word & PPT).
Must be very well organized.
Must be able to pay strict attention to detail and follow processes already in place.
Must have excellent written and verbal communication.
Independent problem-solving skills
Familiarity with a ticketing system is a plus

Job Classification
Industry: Management Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: The Hackett Group
Location(s): Telangana

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[Full Time] L1 Production Support Engineer at Luxoft

Mon, 26 Jan 2026 12:00:00 +0530

Job Description
Project Description:
ITT (Investment Trading Technology) team supports T&M (Treasury and Markets) and is looking for the right individual to support Murex 3.1 applications. Murex is one of the leading applications in the areas of global trading, risk management, and trade processing, and we are using it across asset classes, Front to Risk to Back in a setup with multiple production environments and grids, connections to many upstream and downstream systems.This challenging role provides a unique opportunity to support a community of hundreds of regional users belonging to Front-Office, Operations, Finance, Credit & Market Risk, and Limits Management. In this dynamic environment, the team will also strive to improve the system stability through continuous improvement and participate in the ambitious pipeline of projects.

Responsibilities:
Resolve production incidents in a smooth and timely manner with minimal impact to business.
Put in controls and checks in place to monitor and smooth the functioning of production systems.
Investigate and understand the cause of defects raised.
Stakeholder relationships across all groups within the Bank, ensuring alignment with common objectives and fulfillment of criteria and requirements across the various businesses and units.
Member of the development/ implementation team (including offshore) working on assigned tasks, projects, and it initiatives.
Interacts with members and other functional teams, including members of the offshore team.
Work with team members participating in shadowing and training activities.
Adhere to information controls and security frameworks/ procedures, including the change and incident management process.
Provide general administrative support to the team, including meetings, knowledge transfer, and activity reporting.
You are expected to work in extended hours (shifts & weekends) on a need basis.
Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
Day-to-day delivery and support of key treasury systems/initiatives.
Work efficiently and prioritize system enhancement/upgrades.

Mandatory Skills Description:
Overall 1 to 4 years of experience in Banking application L1 production support.
First-hand experience with Unix and SQL.
Exposure to production monitoring.
Superior technical, analytical, and communication capabilities.
Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.
Exposure to capital market experience.

Nice-to-Have Skills Description:
Good verbal & written communication skills.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Luxoft
Location(s): Hyderabad

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[Full Time] L3 Java Application Support Engineer at Capgemini

Sun, 25 Jan 2026 12:00:00 +0530

Job Description

Core Area : Java Maintenance Dev, L3
Role : L3 Java Application Support Engineer
Skills : Java/J2EE, Kafka, Java 8, RESTFul API, Git, SQL, Unix
Job Description
Strong programming and analytical skills using Core Java
Experience developing Micro services Architecture using Spring Boot
Proficient with Restful API dev, Java 8 features & Kafka
Working experience with git/github/gitlab
Enthusiastic and willing to learn new technologies
Good communication skill.
Positive Attitude with good commitment levels
Knowledge of Scripting languages: Shell script, Perl, JavaScript or Python.
Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Capgemini
Location(s): Bengaluru

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[Full Time] Application Support - AppOps - Associate at Hexaware Technologies

Fri, 23 Jan 2026 12:00:00 +0530

Job Description
Skills : Communications

IT & Relevant Exp. - 0 1 year
Domain Experience
Insurance (good-to-have)
Job Duties / Responsibilities
-Good written and Verbal communication
-Exposure to IT applications
-Build sound understanding of the supported application estate.
-Resolve Support Tickets strictly in a timely manner.
-Willing to work in 24*7 shift
-Incident Management
-Service Request Fulfillment
-Monitor Application Performance & Batch Jobs
-Keep documentation current and prepare SOPs for routine tasks
-Collaborate with internal & external teams to provide end-to-end resolution across Application issues
Skills (Good-to-have)
-Familiarity of commonly used Software Products in Insurance domain
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

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[Full Time] Cloud Support Engineer at Teamware Solutions

Fri, 23 Jan 2026 09:16:41 +0530

Job Description
Role & responsibilities

Experience & Expectations
5+ years in enterprise software or cloud support.

Strong customer-facing skills with high patience and empathy.

Comfortable with:

On-call rotations

Weekend / holiday / off-hour support

Ability to work in a fast-changing, high-pressure environment.

Key Technical Skills (Must-Have)
E-commerce & Platform
Magento / Adobe Commerce (Cloud preferred)

Web application troubleshooting

Performance and availability issue analysis

Cloud & Infrastructure
Linux command line (strong)

Apache & NGINX

Redis

DNS, CDN, SSL

Cloud infrastructure concepts

Databases
MySQL (deep expertise)

Writing and analyzing database queries

Programming & Scripting
Node.js

Python

Java

Perl (basic to intermediate)

Web Technologies
Understanding of:

Web servers

Application layers

Databases

CDN & caching

Log analysis and debugging skills

Soft Skills (Very Important)
Excellent English communication (verbal & written)

Strong customer empathy & transparency

Ability to calm escalated or frustrated customers

Time management & multitasking

Analytical thinking & structured problem solving

Preferred candidate profile

Job Classification
Industry: Software Product
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time
Contact Details:
Company: Teamware Solutions
Location(s): Noida, Gurugram

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[Full Time] IT Executive / IT Support Lead at NA

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
Job Title: IT Executive / IT Support Lead
Location: Corporate Office
Experience: 4 - 6 Years
Employment Type: Full-time
Job Summary
We are seeking a hands-on IT Executive with approximately 5 years of corporate IT experience to manage day-to-day hardware, software, network, and user support operations. The role focuses on ensuring smooth IT functioning, minimal downtime, and effective coordination with vendors.
Key Responsibilities
Install, configure, and maintain desktops, laptops, printers, and peripherals
Troubleshoot and resolve hardware, software, and connectivity issues
Manage LAN, Wi-Fi, routers, switches, and internet connectivity
Provide L1/L2 user support, including system access, email, and printer issues
Install and support Windows OS, MS Office, antivirus, backup solutions
Assist in managing ERP / CRM / accounting software at user level
Ensure data backups, endpoint security, and system updates
Maintain IT asset inventory, documentation, and license records
Coordinate with IT vendors, ISPs, and AMC partners
Follow company IT security policies and best practices
Required Qualifications & Skills
Bachelors degree in IT / Computer Science / Engineering
46 years of experience in corporate IT support
Strong knowledge of desktop/laptop hardware, Windows OS, MS Office
Basic understanding of networking (LAN, Wi-Fi)
Experience with Microsoft 365 / Google Workspace
Good troubleshooting, communication, and documentation skills
Preferred Skills
Exposure to ERP / CRM systems
Basic knowledge of Windows Server / Active Directory
Familiarity with remote support tools
IT certifications (A+, MCSA, CCNA) advantage
Reporting To
IT Manager / Admin Head / Operations Head
Ideal Candidate Profile
A dependable, execution-focused IT professional who can independently manage daily IT operations and grow into a senior IT role.

Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: NA
Location(s): Mumbai

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[Full Time] IT Support Engineer (L1) at NCR Corporation

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
PRIMARY RESPONSIBILITIES
1. Level 1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc.
2. Provide information on IT processes, general how-to queries and known outages.
3. When a problem is reported, the Help Desk Analyst must analyze the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant details.
4. Escalate to appropriate Level 2 team when needed and monitor progress on critical priority tickets.
5. Follow-up with Level 2 support teams for timely completion of tasks.
6. Co-ordinate with third-party vendors like Dell and Canon for hardware issues.
7. This job role requires candidates to provide IT support on inbound calls, web tickets and chat. The IT Help Desk team operates on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week.

TECHNICAL SKILLS:
1. Thorough knowledge of Windows 10 Operating System.
2. Good working knowledge of Windows, MS Office 365 & internet technologies.
3. Basic networking concepts, troubleshooting LAN/remote access problems.
4. Expertise in configuring and troubleshooting Office365, MS Outlook 2016 or later
5. Ability and willingness to learn quickly, keep knowledge current.

EDUCATION & WORK HISTORY:
1. Minimum qualification: HSC (Grade 12). Technical diploma is preferred, but not mandatory.
2. Minimum six months experience in a technical support role.
3. Candidates with prior experience in a technical, voice-based process will be given priority

COMMUNICATION SKILLS:
1. High proficiency in English grammar, vocabulary and sentence structure.
2. Fluency in speech - Ability to hold a conversation with ease and minimal use of fillers.
3. Clarity in speech Neutral accent, appropriate rate of speech, pleasant voice and confident tone.
4. Listening skills - Comprehend what is said, respond appropriately without interrupting the speaker.

OTHER ESSENTIAL SKILLS:
1. Telephone etiquette - basic call handling skills.
2. Customer service skills (persuasion, empathy, helpfulness & positive attitude)
3. Good business communication skills (e-mail)

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time
Contact Details:
Company: NCR Corporation
Location(s): Mumbai

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[Contract] Service Desk Analyst 1 at Ensono

Thu, 22 Jan 2026 01:41:04 +0530

Job Description
Hello Folks,

We are currently hiring for " IT Service Desk Management " with one of our Client based in Bangalore.

Location: Bangalore
Interview Mode: Face-to-Face
Interview Date: 23rd January 2026 ( Friday)
Experience: Freshers to 1 Year
Eligible Passing Years: 2024 & 2025 Graduates

Job Description:
It is hiring enthusiastic and customer-focused Service Desk Management professionals to join our Bangalore team. This role is ideal for fresh graduates or candidates with up to 1 year of experience who are looking to start their career in IT support and service management.

Roles & Responsibilities:
Act as the first point of contact for users seeking technical assistance

Provide L1 support via calls, emails, and chat

Log, track, and resolve incidents and service requests using ticketing tools

Troubleshoot basic hardware, software, network, and application issues

Escalate unresolved issues to the appropriate internal teams

Ensure timely resolution and maintain high customer satisfaction

Follow ITIL processes and service desk best practices

Maintain accurate documentation and reports

Required Skills:
Excellent verbal and written communication skills

Strong customer service and problem-solving abilities

Basic knowledge of:

Windows OS / MS Office

IT support or Service Desk concepts

Willingness to work in rotational shifts (24/7 environment)

Good learning attitude and team player

Eligibility Criteria:
Graduates from 2024 or 2025 batch

Any discipline (preferred: IT, Computer Science, Electronics, or related fields)

Freshers or candidates with up to 1 year of experience

Should be willing to work from Bangalore location

Interview Details:
Mode: Face-to-Face

Date: 23rd January2026

Location: Bangalore (venue details to be shared with shortlisted candidates)

Interested Candidate Share Resume at dipti.bhaisare@in.experis.com

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Contract
Contact Details:
Company: Experis
Location(s): Bengaluru

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[Full Time] Infogain India is hiring For Optical Engineer@Bangalore at Infogain

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
Greeting from Infogain!

We have urgent opening for Optical Deployment Engineer.
Mode of Hiring- Full time
Experience - 4-10 Years
Work Location- Bangalore electronic city
Work Model- work from office all 5 days - Monday to Friday
Mode of Hiring
Shift Timings- 24*5
Required Skills set- Ciena, DWDM, Optical
Role Description:
Infogain has an exciting opportunity to join our network infrastructure teams as an Optical Network Deployment Engineer working on Backbone Network capacity deployment. This role will be focused on network deployment (IP, optical), and network operations (decommissioning, retrofitting, capacity upgrades, migrations, etc.) We are looking for individuals with experience in routing/switching, deployment, optical, and leadership experience. This is a fast-paced environment, and we are looking for someone who is organized, can multi-task and enjoys working in a team environment.

Responsibilities:
Configuration, build, roll-out and testing of new DWDM line systems deployments, calibration, verification, BERT, etc.
Deployment and commissioning of Optical devices such as Ciena and Infinera in new PoPs and Datacenter builds.
Develop C update documentation, work cross functionally to develop and enhance network design C production workflows.
Analyze data to diagnose and identify root causes to network and tooling issues.
Analyze and improve efficiency, scalability, and stability of various system resources.
Qualifications/Skills:

Ciena 6500 knowledge and experience is required
Ciena and/or Infinera certifications or equivalent experience is highly desirable.
Expert working knowledge on DWDM components such as ROADM, Mux/Demux, Amplifiers, Transponders. Channel creation, optimization.
Experience in Chassis installation, line cards install PCRs and structure fiber installation
Experience in device installation and testing, software/firmware upgrade, re-bootstrapping and decommission.
Experience in network optimization (re-stripes, migrations, upgrades, swaps, capacity upgrades).
Creating Bill of Materials and JSNs, (Job Start Notification) for deployments and upgrades.
Excellent experience in maintaining documentation and teamwork.
Excellent troubleshooting and communication skills.
Strong knowledge of TCP/IP
Strong understanding and preferably hands own experience in commonly used routing protocols (OSPF, BGP, MPLS)
Multivendor testing and support experience.
Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools ,and creative problem-solving abilities under pressure.
Solid understanding and configuration experience of Channel builds and cross-connect builds.
Good knowledge on DWDM testing methods and tools.
CCNA/JNCIA or equivalent knowledge
Can share CV @ arti.sharma@infogain.com
Current ctc
Expected ctc-
Notice period-
LWD if serving Notice-
Total Exp Experience
Relevant Exp in Ciena
Relevant Experience in DWDM -
Relevant Experience in Optical -
Relevant exp in Deployment or migration
Ok for work from Office
Ok for shift timing- 24*5
Current location -
Ok for Bangalore location- -
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Head - Tech Support
Employement Type: Full time
Contact Details:
Company: Infogain
Location(s): Bengaluru

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[Full Time] Support Coordinator at Infogain

Wed, 21 Jan 2026 03:21:34 +0530

Job Description
Role & responsibilities

The Support Coordinator acts as the primary liaison between Infogain Shared Support and client business teams, ensuring adherence to service policies, performance standards, and SLAs. The role involves managing communications, meeting performance metrics, coaching, resolving escalations, handling multiple priorities, and delivering excellent customer service while serving as the customer advocate.

Location: Bangalore/Kochi/Pune/Mumbai/Noida/Gurgaon
Ready to work in Night Shift (CST time zone)

Qualifications:

5+ years of experience in customer service, sales, or field support
Strong computer skills; proficiency with Microsoft Excel
Excellent verbal and written communication skills
Proven ability to multitask, prioritize, and make sound business decisions under pressure
Experience handling escalations calmly and professionally
Strong analytical, problem-solving, and decision-making abilities
Ability to work independently and collaboratively in a team environment
High integrity with a strong commitment to customer satisfaction
Reliable, organized, and dependable with consistent attendance
Willingness to work flexible hours, including weekends, holidays, and overtime as and when required
Experience in a retail environment and bilingual skills are a plus

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Infogain
Location(s): Pune

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[Contract] IT Warehouse & Logistics Specialist (Skilled) at Trigent

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Greeting from Trigent !

For more info call :Nagarathna (9892759396)
Nagarathna_g@trigent.com

Job Description

We are hiring skilled professionals to manage IT warehouse operations, logistics, and vendor coordination.
Main Responsibilities:
Handling IT assets like laptops, desktops, monitors, UPS, and accessories
Performing laptop imaging and basic technical checks
Tracking IT assets in inventory systems and Excel reports
Managing forward, reverse, and break-fix shipments
Coordinating with courier, logistics, and repair vendors
Following up on RMAs, repairs, and replacements
Ensuring correct documentation for all IT asset movements
Conducting inventory audits and stock validation
Maintaining safety stock and supporting bulk shipments
Preparing reports and sharing updates with IT and operations teams
Ensuring warehouse SOPs and SLAs are followed

Who Can Apply:

Experience in IT asset management / IT logistics / warehouse operations
Good knowledge of Excel, inventory tracking, and documentation
Experience working with vendors and handling escalations
Able to manage data, reports, and daily operations independently
Comfortable working in a warehouse and logistics setup

Important Notes:

This is a warehouse-based skilled role
Strong process and documentation adherence is required
ID badge, and security compliance are mandatory

Thanks & Regards,
Nagarathna G
Team Lead Delivery - PS
Trigent Software Private Ltd
Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Contract
Contact Details:
Company: Trigent Software,
Location(s): Hyderabad

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[Full Time] Senior React JS Developer at Zensar

Mon, 19 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities

We are looking for a React Developer with strong ecommerce experience to build high-performing, accessible, and SEO-friendly web experiences. You will work across the front-end stack (React/Next.js), integrate with commerce platforms and APIs, optimize performance for conversion, and collaborate closely with product, design, and backend teams.

Feature Development: Build responsive, reusable UI components and pages using React/Next.js (SSR/SSG/ISR) for ecommerce flows (catalog, PDP, cart, checkout, account).
Integration: Integrate with commerce platforms (e.g., Shopify, Magento/Adobe Commerce, Salesforce Commerce Cloud) or custom headless APIs (REST/GraphQL), including pricing, promotions, inventory, and OMS.
Performance & SEO: Implement Core Web Vitals best practices (LCP, CLS, INP), image optimization, code-splitting, caching/CDN strategy, and SEO features (meta tags, schema, sitemaps).
State & Data Management: Use Redux/RTK, React Query/TanStack, or Context API for reliable state and data fetching; handle pagination, filters, and session persistence.
Payments & Security: Integrate payment gateways (Razorpay, Stripe, PayPal), address PCI-compliant patterns, and secure client-side operations.
Accessibility: Ensure WCAG 2.1 AA compliance using semantic HTML, ARIA patterns, focus management, and keyboard navigation.
Testing & Quality: Write unit/integration tests (Jest, React Testing Library, Cypress/Playwright), maintain CI quality gates, and participate in code reviews.
Analytics & Experimentation: Implement trackers (GA4/Pixel/Segment), event schemas, and experimentation frameworks (A/B testing).
Collaboration: Work with designers on component libraries/Design Systems (Figma code), and with backend/devops on API contracts and deployments.
Support & Maintenance: Monitor production, triage issues, optimize for conversions, and contribute to documentation and best practices.
Responsibilities for Internal Candidates
46 years of professional front-end development experience with at least 2+ years in ecommerce projects.
Advanced React skills (hooks, functional components), with production use of Next.js preferred.
Strong TypeScript skills; familiarity with ES6+, bundlers (Webpack/Vite), and modern CSS (Sass/Styled Components/Tailwind).
Experience integrating REST/GraphQL APIs and working with headless commerce architectures.
Hands-on with state management (Redux/RTK, React Query).
Proven performance optimization for Core Web Vitals and SEO.
Experience with authentication (JWT/OAuth), payments, and security best practices.
Proficiency with testing frameworks (Jest, RTL, Cypress/Playwright).
Familiarity with CI/CD, Git workflows, code reviews, and agile methodologies.
Excellent problem-solving and communication skills.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Zensar
Location(s): Hyderabad

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[Full Time] Project Manager at Niit Learning Systems

Sun, 18 Jan 2026 07:21:40 +0530

Job Description
Job Title: Technical Project Manager (Salesforce Preferred)
Job Type: 1-Year Contract
Shift: Day Shift
Location: Gurgaon
Experience Required: 3- 6 Years

Job Summary
We are looking for an experienced Technical Project Manager with a strong preference for Salesforce expertise to lead and manage end-to-end Salesforce implementation and enhancement projects. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring timely delivery of high-quality solutions.

Key Responsibilities
1. Project Management
Plan, execute, and manage Salesforce implementation and enhancement projects
Define project scope, objectives, timelines, and deliverables
Manage project risks, resources, budgets, and stakeholder expectations
2. Technical Oversight
Collaborate closely with Salesforce developers, architects, and administrators
Review and approve solution designs, technical specifications, and system architecture
Ensure best practices and scalable Salesforce solutions
3. Stakeholder Communication
Act as a single point of contact between business and technical teams
Conduct project meetings, status updates, and stakeholder presentations
Gather business requirements and translate them into technical solutions
4. Team Leadership
Lead cross-functional teams including developers, testers, and business analysts
Assign tasks, monitor progress, and ensure timely delivery
Mentor and guide team members to achieve project goals
5. Quality Assurance & Documentation
Ensure thorough testing and adherence to functional requirements
Manage User Acceptance Testing (UAT) and change management processes
Maintain complete project documentation such as technical documents, change logs, and user manuals

Required Skills & Qualifications
Deep understanding of the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, etc.)
Strong knowledge of Agile, Scrum, and/or Waterfall methodologies
Proficiency in project management tools such as Jira, Trello, MS Project, etc.
Excellent communication, presentation, and stakeholder management skills
Proven ability to translate business needs into scalable technical solutions
3+ years of experience in Salesforce or technical project delivery
Minimum 3+ years of experience in a Project Manager or leadership role

How to Apply
Interested candidates can share their updated resume at:
Jasleen.2.Kaur@niitmts.com
7042458078
Job Classification
Industry: Education / Training
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Problem Management
Employement Type: Full time
Contact Details:
Company: Niit Learning Systems
Location(s): Noida, Gurugram

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[Full Time] Level 2 and Level 3 support For Epicor iScala ERP at Artech

Sun, 18 Jan 2026 03:18:24 +0530

Job Description
Role & responsibilities

Detailed Job Description L2/L3 Support Consultants (Epicor iScala ERP)
Client Overview
Our client, a leading organization in the manufacturing and distribution sector, is seeking experienced L2/L3 Support Consultants to strengthen their IT Support and Operations team. The consultants will provide critical support to Finance, Supply Chain, and Business Users, ensuring seamless ERP operations and business continuity.

Job Title
L2/L3 Support Consultants iScala ERP

Location
Accenture PAN India (Remote work allowed)

Role Summary
As an L2/L3 Support Consultant, you will be responsible for providing advanced support for Epicor iScala ERP across Finance, Supply Chain, and Manufacturing modules. You will troubleshoot complex issues, manage incidents and changes, and ensure ERP systems run efficiently to support business operations. This role requires strong problem-solving skills, ERP expertise, and the ability to collaborate with global teams.

Key Responsibilities
Provide Level 2 and Level 3 support for Epicor iScala ERP across Finance, Supply Chain, and Manufacturing modules.
Analyze, troubleshoot, and resolve application issues, defects, and performance problems.
Manage incident, problem, and change requests using ITSM tools (ServiceNow, Remedy), ensuring SLA compliance.
Support month-end, quarter-end, and year-end financial close activities, ensuring accuracy and compliance.
Configure and maintain ERP components such as Chart of Accounts, tax rules, user roles, security, and workflows.
Support ERP customizations, reporting, and integrations with upstream/downstream systems (CRM, WMS, banking).
Coordinate ERP upgrades, patches, and deployment activities, including testing and validation.
Collaborate with Finance and Supply Chain stakeholders to ensure ERP solutions align with business needs.
Document processes, solutions, and best practices to enhance team knowledge.

Required Skills & Qualifications
Experience: 510+ years of ERP application support, with a focus on Epicor iScala (versions 2.x / 3.x preferred).
Strong understanding of Finance & Accounting processes in global ERP environments (multi-entity, multi-currency).
Solid SQL knowledge for data validation, troubleshooting, and analysis.
Experience supporting interfaces/integrations with CRM, WMS, and banking systems.
Ability to support ERP upgrades, patches, and coordinate testing/deployment activities.
Familiarity with ITSM tools such as ServiceNow or Remedy.
Excellent problem-solving, communication, and collaboration skills.

Additional Information
Industry: Manufacturing & Distribution
Employment Type: Full-time
Location Flexibility: Remote work allowed across PAN India
Education: Bachelors degree or equivalent (15 years of full-time education required)

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Artech
Location(s): Pune

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[Full Time] Service Desk Analyst L2 at Wipro

Fri, 16 Jan 2026 12:00:00 +0530

Job Description

Role:

The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives

Do:

Be responsible for primary user support and customer service

Respond to queries from all calls, portal, emails, chats from the client

Become familiar with each client and their respective applications/ processes

Learn fundamental operations of commonly-used software, hardware and other equipment

Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software

Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA hits

Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

Regular MIS resolution log management on queries raised

Record events and problems and their resolution in logs

Follow-up and update customer status and information

Pass on any feedback, suggestions, escalations by customers to the appropriate internal team

Identify and suggest improvements on processes, procedures etc.

Mandatory Skills: TIS Service Desk .

Experience: 1-3 Years .

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

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[Full Time] Application Support Engineer at Accenture HR Muskan

Fri, 16 Jan 2026 12:00:00 +0530

Job Description

About The Role

Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SD-WAN Operations

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time educationSummary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different stakeholders to gather requirements and provide timely solutions, contributing to the overall efficiency of the organization.
Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Assist in the development and implementation of best practices for application support.
Monitor system performance and proactively identify areas for improvement. Professional & Technical
Skills:

Must To Have
Skills:

Proficiency in SD-WAN Operations.
Strong understanding of network protocols and configurations.
Experience with troubleshooting and resolving application issues.
Familiarity with cloud-based services and infrastructure.
Ability to analyze system logs and performance metrics. Additional Information:
The candidate should have minimum 3 years of experience in SD-WAN Operations.
This position is based at our Coimbatore office.
A 15 years full time education is required. Qualification 15 years full time education
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Coimbatore

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[Full Time] Service Desk Analyst L2 at Wipro

Fri, 16 Jan 2026 12:00:00 +0530

Job Description

Role:

The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives

Do:

Be responsible for primary user support and customer service

Respond to queries from all calls, portal, emails, chats from the client

Become familiar with each client and their respective applications/ processes

Learn fundamental operations of commonly-used software, hardware and other equipment

Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software

Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA hits

Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

Regular MIS resolution log management on queries raised

Record events and problems and their resolution in logs

Follow-up and update customer status and information

Pass on any feedback, suggestions, escalations by customers to the appropriate internal team

Identify and suggest improvements on processes, procedures etc.

Mandatory Skills: TIS Service Desk .

Experience: 1-3 Years .

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

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[Full Time] Senior Software Engineer - .Net Developer at IT

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities
5 + years
.Netcore 6.0 Version,,Angular 10+, .Net web developer design pattern API,Azure,Linux,SQL-Strong exp HTML CSS -Learning
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: IT
Location(s): Mumbai

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[Full Time] MS Engineer L1, Service Desk at NTT DATA

Wed, 14 Jan 2026 13:56:55 +0530

Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive.
Your day at NTT DATA
As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions.Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems.You will work across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration. Your day may include updating existing knowledge articles or creating new ones, seeking opportunities for work optimization, and supporting project work as needed. Additionally, you will contribute to disaster recovery functions and tests, ensuring our clients' DATA is safe and sound.Shift changes are made seamless with your careful handovers, ensuring service continuity. You will report and escalate incidents when necessary and strive for efficient, comprehensive resolutions of incidents and requests. With each interaction, you will aim to provide a positive client experience, placing their needs at the forefront of all you do.

To thrive in this role, you need to have:

Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization.

Basic knowledge of management agents, redundancy concepts, and ITIL processes.

Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sops.

Try to resolve as many tickets as possible using available Knowledge articles or provided Sops.

Good understanding of using ITSM tools.

Skill in planning activities and projects in advance and adapting to changing circumstances.

A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey.

Ability to communicate and work across different cultures and social groups.

Proficiency in active listening techniques and refraining from interrupting.

A positive outlook at work, even in pressurized environments.

Willingness to work hard and put in longer hours when necessary.

A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience).

Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiterswhether in writing or by phonein order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: NTT DATA
Location(s): Mumbai

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[Full Time] Service Desk Analyst 1 at Wipro

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Exp: - 0-2 yrs
Good knowledge of laptop desktop troubleshooting
Good experience of service desk
Excellent knowledge about VPN/Windows OS, M365, Active Directory, Active Role Server

Key Responsibilities: -
Responsible for assisting end users on applications problems, system administration issues, or network concerns
Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via Telephone, Chat or Email.
Identify and escalate tickets requiring urgent attention and action.
Log all contacts and document all the activities accurately and completely within the incident management tool.
Deal with and resolve helpdesk requests.
Take ownership of user issues and resolve the problems on behalf of the user and communicate progress in a timely manner
Open to working in a 24*7 environment with rotating shifts and rotating week-offs & Holidays

Skill Required: -
Previous experience in IT helpdesk (Chat & Voice)
Excellent communication skills (Verbal, Written)
Knowledge of Windows, Mac OS, and Virtual Desktop Environments
Decent Typing speed
Awareness of basic networking concepts like DHCP, DNS, TCP/IP, VPN and technologies
Provide standard application support including but not limited to: Outlook Email, MS 365, Zoom, VPN, Browsers, Avaya One-X Softphone, Software installation/Uninstallation, Corporate Mobile, etc.
Password reset, BitLocker, account management, Endpoint security issues, Virtual Desktop (Teams, Webex, Zoom etc)
Active directory, MFA and Printer Mapping
Interested candidates can reach out to 9609939864 for further queries between 10 am - 7pm only.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

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[Full Time] Hiring - L1 Application Support Engineers (Insurance Project) - Mumbai at INADEV

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Role Application Support Engineer
Exp 2 to 5 yrs
Location Mumbai (Thane)
Shift- Rotational - 9 am to 6 pm OR 12pm to 9 pm. (No transportation provided)
Working Days - 6 days (Monday to Saturday)

General Insurance OR Life Insurance Project Experience is highly preferred

Application Support Engineer Responsibilities:
Providing software application support under the supervision of the Senior Engineer.
Performing analyses on software application functionality and suggesting improvements.
Ensuring effective front-end and back-end functionality of applications.
Troubleshoot and rectify application issue.
Perform root cause analysis to identify the reasons for the underlying issues.
Consulting with the software development team, internal users, and clients to improve application performance.
Managing code migration across environments to ensure continued and synchronized functionality.
Monitor all alerts related to applications and provide proactive services.
Keeping a record of configuration changes and scheduling application updates.
Prepare and maintain documentation for all issues and the implemented solutions.
Recommend ways to optimise business performance by presenting solutions to existing challenges.
If interested, please send me your updated CV along with the following details mentioned below asap to sweta.mondal@inadev.com :

Total Exp -
Exp in Insurance Project -
Current CTC
Expected CTC -
Notice Period
Date of Birth -
Current Location
Preferred Location -
LinkedIn -

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: INADEV
Location(s): Mumbai

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[Full Time] Software Asset Management Analyst at Jade Global

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Software Asset Management Analyst2
Configure the software models, license metrics, and entitlement rules to ensure accurate compliance tracking
Develop and maintain software entitlements and allocations for Tier 1 vendors (e.g., Microsoft, Oracle, IBM, Adobe) and Tier 2 publishers
Experience with discovery tools (SCCM, Intune, JAMF, Workspace One, ILMT) that normalize and reconcile software data
Analyze software usage, entitlement, and deployment data to identify cost optimization and compliance gaps
Collaborate with procurement, legal, and IT teams to align licensing strategies with business objectives
Proven expertise in software licensing models (per user, per device, concurrent, subscription, etc.)
Knowledge of software licensing for Tier 1 and Tier 2 publisher contracts, audit triggers, and defense tactics
Experience with license reconciliation, harvesting, and true-up forecasting
Excellent communication and stakeholder management skills
3+ years of experience in Software Asset Management Roles
3+ years of experience with ServiceNow
3+ years of experience with Flexera
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Asset Management
Employement Type: Full time
Contact Details:
Company: Jade Global
Location(s): Pune

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[Full Time] Senior SailPoint Developer/Specialist/Lead Consultants (50) at Smart Ims

Tue, 13 Jan 2026 12:00:00 +0530

Job Description

Please find the attached job descriptions for your review. We request you to go through the details and confirm your interest for which position you will be comfortable by replying to this email with your updated resume along with your current contact details (phone number and email address) to: chandra@smartims.com

I
Position-1
Title: SailPoint Developer
Location: Seri Lingampally, Hyderabad
Duration: Full Time

Requirements
We are looking for SailPoint IdentityIQ (IIQ) / IdentityNow (IDN) Developers to design, develop, integrate, and support IAM solutions. The role involves implementing identity lifecycle processes, access governance, workflows, and application integrations using SailPoint best practices.
Key Responsibilities
Design, develop, and maintain SailPoint IIQ/IDN components including workflows, rules, forms, connectors, and provisioning policies.
Configure identity lifecycle processes (Joiner-Mover-Leaver), access certifications, role management, and policy enforcement.
Develop custom rules using Beanshell/Java for identity governance workflows.
Integrate SailPoint with various applications using connectors (LDAP, AD, JDBC, REST, SCIM, etc.).
Perform debugging, issue resolution, and enhancements in existing SailPoint implementations.
Support production deployments, upgrades, and performance optimization.
Work with cross-functional teams to gather and translate business requirements into technical solutions.
Implement IAM best practices, access controls, and compliance standards.
Create documentation for design, configurations, and operational procedures.
(For senior levels) Lead SailPoint design, architecture, integration strategy, and mentor junior developers.
Required Skills
Strong hands-on experience with SailPoint IdentityIQ and/or IdentityNow.
Proficiency in Java, Beanshell, XML, SQL, and scripting.
Knowledge of IAM concepts: provisioning, governance, RBAC, SOD, authentication & authorization.
Experience integrating applications via REST, SOAP, JDBC, LDAP, AD.
Understanding of directory services, identity lifecycle, and access governance models.
Preferred Skills
Experience with cloud IAM, Azure AD, Okta, CyberArk (plus).
Knowledge of SAML, OAuth, OIDC, SCIM.
Experience with version control (Git), CI/CD pipelines, and agile practices.
SailPoint certification (IIQ/IDN) preferred.
Experience-Based Expectations
24 Years:
Hands-on coding/configuration.
Basic connector development.
Support and enhancements.
59 Years:
Complex workflows, integrations, troubleshooting.
End-to-end module ownership.
Requirement analysis and solution design.
1015 Years:
Solution architecture, large-scale deployments.
Technical leadership & mentoring.
Client interaction and IAM strategy.
-----------------------------------------------------------------------------------------------------------------------------------------

Position-2
Title: SailPoint IIQ Developer
Duration: Full Time:
Location: Seri Lingampally, Hyderabad
Requirements
Key Responsibilities
Troubleshoot and resolve complex issues such as provisioning errors, workflow failures, and integration challenges.
Configure and manage identity lifecycle workflows, policies, and rules in SailPoint IIQ.
Support integration of IIQ with applications, systems, and directories via connectors/APIs.
Contribute to system patching, upgrades, and performance optimization.
Ensure compliance with security standards, assist with audits, and implement remediation measures.
Mentor junior (L1) analysts, develop advanced documentation, and conduct training sessions.
Perform root cause analysis on recurring issues and recommend permanent solutions.
Required Skills & Qualifications
Technical Skills
Strong knowledge of SailPoint IIQ architecture, workflows, and connectors.
Proficiency in troubleshooting Java-based applications and analyzing logs.
Hands-on experience with directory services (AD, LDAP), databases (SQL), and scripting (BeanShell, PowerShell).
Good understanding of REST/SOAP APIs and integration frameworks.
Soft Skills
Strong analytical and problem-solving abilities.
Clear communication skills, with the ability to explain technical concepts to non-technical audiences.
Education & Experience
Bachelors degree in Computer Science, IT, or a related field.
35+ years of experience in IAM operations, including at least 12 years working with SailPoint IIQ.
Preferred Certifications
SailPoint Certified IdentityIQ Engineer or Architect.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Position-3
Job Title: SailPoint Implementation Specialist
Work Location: Flexible Anywhere in India
Duration: Full Time
Primary Skills:
38 years of experience in end-to-end implementation of SailPoint IdentityNow (IDN) / Identity Security Cloud (ISC).
Secondary Skills (Preferred):
Knowledge of OAUTH, JSON, REST, SOAP.
Familiarity with network protocols: SSL, SSH, FTP, SMTP, HTTP, HTTPS, etc.
Technical Environment: SailPoint IdentityNow
Key Responsibilities
Design, develop, and deploy SailPoint IDN/ISC implementations.
Participate in requirements gathering and technical design activities.
Prepare and maintain project documentation (SRS, BRD, TDD, Test Cases, etc.).
Develop code, perform unit testing, and support client-specific use cases.
Lead or contribute to code reviews and perform integration testing.
Debug and troubleshoot issues in collaboration with vendors.
Assist clients in User Acceptance Testing (UAT) and production deployments.
Provide post-production support.
Support business development activities (proposals, solutioning, etc.).
Contribute to IAM strategy engagements (current state assessment, vendor evaluation, target state, and roadmap).
Lead or support internal SailPoint training sessions.
Ensure adherence to security best practices across projects.
Qualifications
B.Tech / M.Tech / MS / MCA / MBA
Experience Requirements
58 years in SailPoint IdentityNow/ISC implementations.
At least 5 years in SailPoint IAM projects with 3+ years hands-on in IDN/ISC.
End-to-end implementation experience covering design, architecture, development, testing, deployment, and support.
Must-Have Expertise
Development of cloud and connector rules.
Hands-on experience with IDN/ISC REST APIs.
Configuration of workflows, forms, and policies.
Virtual Appliance setup and troubleshooting.
Implementation of JML use cases, including onboarding apps like Workday, Active Directory, ServiceNow, Entra ID.
Experience in certifications and policy configuration.
Good-to-Have Skills
Experience with SailPoint IdentityIQ (IIQ).
Complex connector integrations and custom connector development.
Knowledge of networking concepts and PowerShell scripting.
Familiarity with SDLC frameworks and methodologies.
Strong communication skills (verbal and written).
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Smart Ims
Location(s): Hyderabad

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[Contract] Sr.PeopleSoft Techno Functional Consultant at Smart Ims

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
For a quick response please send resume with contact details to: chandra@smartims.com.

Title: Sr. PeopleSoft Techno Functional Consultant
Duration: Long Term
UK Shift

Project: Payroll Transformation for EMEA & APAC

Role: Functional

Description: Redesign or fix business process issues with Vendor integrations for multiple countries in EMEA and APAC.

Skills: PeopleSoft 9.2 Payroll & Benefits (HCM) , SQL, Configurations, Integrations between systems, Good skills on building design documents, test scripts and test plan.

Additional required Skills: Understand the technical build of PeopleSoft like Application Engine, SQR etc to evaluate along with developer. Coordination with Vendor, developer, Users.

Experience: 10+ Years.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Contract
Contact Details:
Company: Smart Ims
Location(s): Hyderabad

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[Full Time] Application Support - AppOps - Associate at Hexaware Technologies

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Job Duties / Responsibilities
-Good written and Verbal communication
-Exposure to IT applications
-Build sound understanding of the supported application estate.
-Resolve Support Tickets strictly in a timely manner.
-Willing to work in 24*7 shift
-Incident Management
-Service Request Fulfillment
-Monitor Application Performance Batch Jobs
-Keep documentation current and prepare SOPs for routine tasks
-Collaborate with internal external teams to provide end-to-end resolution across Application issues
Skills (Good-to-have)
-Familiarity of commonly used Software Products in Insurance domain
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

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[Full Time] Sales Coordinator at Datamatics

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities

Good communication and presentation skills
Strong follow-up skills
Track and monitor project activities, timelines, milestones, and deliverables
Support the Sales team in day-to-day project coordination and follow-ups
Prepare and maintain status reports, dashboards, and project documentation
Coordinate with internal teams and vendors to ensure smooth project progress
Identify delays/risks and escalate to stakeholders for timely resolution
2-4 years experience
Working mode Hybrid; 2-3 days from office

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Datamatics
Location(s): Mumbai

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[Full Time] Technical Support Engineer at Trigent

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through a deep understanding of the products and services offered. Your commitment to quality will be evident as you work diligently to maintain the high standards expected in our operations.

Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues effectively.
- Collaborate with team members to enhance service delivery and client satisfaction.
- Document client interactions and resolutions to improve future support processes.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with customer relationship management tools
.- Familiarity with ticketing systems and incident management processes.
- Strong verbal and written communication skills.
- Ability to work collaboratively in a team environment.

Additional Information:
- The candidate should have minimum 0-2 years of experience in Service Desk Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required.,
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Trigent software
Location(s): Noida, Gurugram

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[Full Time] IT Support Engineer at NCR Corporation

Mon, 12 Jan 2026 19:03:01 +0530

Job Description
PRIMARY RESPONSIBILITIES
1. Level 1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc.
2. Provide information on IT processes, general how-to queries and known outages.
3. When a problem is reported, the Help Desk Analyst must analyze the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant details.
4. Escalate to appropriate Level 2 team when needed and monitor progress on critical priority tickets.
5. Follow-up with Level 2 support teams for timely completion of tasks.
6. Co-ordinate with third-party vendors like Dell and Canon for hardware issues.
7. This job role requires candidates to provide IT support on inbound calls, web tickets and chat. The IT Help Desk team operates on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week.

TECHNICAL SKILLS:
1. Thorough knowledge of Windows 10 Operating System.
2. Good working knowledge of Windows, MS Office 365 & internet technologies.
3. Basic networking concepts, troubleshooting LAN/remote access problems.
4. Expertise in configuring and troubleshooting Office365, MS Outlook 2016 or later
5. Ability and willingness to learn quickly, keep knowledge current.

EDUCATION & WORK HISTORY:
1. Minimum qualification: HSC (Grade 12). Technical diploma is preferred, but not mandatory.
2. Minimum six months experience in a technical support role.
3. Candidates with prior experience in a technical, voice-based process will be given priority

COMMUNICATION SKILLS:
1. High proficiency in English grammar, vocabulary and sentence structure.
2. Fluency in speech - Ability to hold a conversation with ease and minimal use of fillers.
3. Clarity in speech Neutral accent, appropriate rate of speech, pleasant voice and confident tone.
4. Listening skills - Comprehend what is said, respond appropriately without interrupting the speaker.

OTHER ESSENTIAL SKILLS:
1. Telephone etiquette - basic call handling skills.
2. Customer service skills (persuasion, empathy, helpfulness & positive attitude)
3. Good business communication skills (e-mail)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: NCR Corporation
Location(s): Mumbai

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[Walk-ins] Walk in Interview on 18th JAN 26 in Vadodara For Bangalore Location at Micro Labs

Mon, 12 Jan 2026 16:52:02 +0530

Job Description
Walk in Interview on 18th JAN 26 in Vadodara for Bangalore Location- Information Technology (IT) Department
1. Position Dy. Manager / Manager (Only for male candidates)
Vacancy: 05
Qualification: Diploma, B.Sc / M.Sc./BE/ BCA/MCA
Experience: 10 to 15 experience in Pharmaceuticals Formulation Plant.
Job Profile: Proficient in QC & Production related software's both installation and qualification. Well versed in Audit compliance related to IT department.
Contact person Mr. Srinivasa M, those who are unable to attend the interview are requested to forward their resumes to email id: naveenkumarp@microlabs.in
Candidates are requested to carry their copies of Resume, Mark Sheets, Experience Certificates, Latest salary certificate, pay slips of three months and one photographs.
If any queries call us on: 080-27839033, 34 & 38

Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Walk-ins
Contact Details:
Company: Micro Labs
Location(s): Bengaluru

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[Full Time] Executive/AM - Support at Indusind Bank

Mon, 12 Jan 2026 13:48:08 +0530

Job Description
Role & responsibilities

1. Identifying hardware and software solutions.
2. Troubleshooting technical issues.
3. Diagnosing and repairing faults
4. Responsible for Managing, Supporting and training to the field team 5. Ensures all process and activities has to be documented
6. Establishing and maintaining strong relationships across teams and with staff/clients
7. Managing and upholding the troubleshooting escalation process
8. Managing application jobs and alerts and act accordingly
9. Assisting team in Resolving system and application issues
10. Occasionally working with third parties to rectify issues

Qualifications and Education Requirements
1. BSc/B-Tech/M-Tech/MSc degree in Computer Science or equivalent with programming experience
2. 2-3 years of experience in handling/Managing the IT support function 3. Strong background in object-oriented development techniques

Preferred candidate profile

We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely support.

Preferred Skills Technically strong and good verbal and written communication skills preferably
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Indusind Bank
Location(s): Hyderabad

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[Freshers] IT Technician at IntouchCX

Mon, 12 Jan 2026 12:00:00 +0530

Job Description
Role Overview

We are looking for an enthusiastic IT Technician to join our 24/7 IT support team. The role involves providing technical assistance, troubleshooting hardware/software issues, and ensuring smooth IT operations for end-users.

Key Responsibilities

Provide L1 technical support via phone, email, chat, or ticketing tools.

Troubleshoot issues related to:

Operating systems (Windows/Mac)

MS Office / Google Workspace

Network connectivity (LAN/WiFi/VPN)

Printers, desktops, laptops, peripherals

Install, configure, and update software and hardware.

Monitor IT systems and escalate incidents as per SOPs.

Log and track all issues in the ticketing system (Jira, ServiceNow, Zendesk, etc.).

Assist with user account creation, password resets, and access management.

Coordinate with L2/L3 teams for unresolved issues.

Follow IT policies, security guidelines, and shift handover processes.

Requirement:

Fresher or 06 months of experience in IT support/helpdesk.

Basic knowledge of computer hardware, operating systems, and networking.

Good understanding of troubleshooting basics.

Strong communication and customer-handling skills.

Willingness to work in 24/7 rotational shifts, including night shifts.

Graduation in IT/CS or relevant certification (A+, N+, CCNA basics) is a plus.

Preferred Skills

Familiarity with ticketing tools.

Basic understanding of ITIL processes.

Ability to work calmly under pressure and meet SLAs.

Please Share resume on prasanna.laxmi@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

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[Internship] CTS off campus hiring Analyst Trainee (3-year full-time degree-Fresher) at Cognizant

Mon, 12 Jan 2026 09:46:28 +0530

Job Description
Cognizant hiring for Analyst Trainee (Three-year full-time degree only: 2024, 2025 graduates)
Job Description for Analyst Trainee
Job description
You will be responsible for providing technical support to our clients, including troubleshooting and resolving IT issues and ensuring the smooth functioning of their computer systems and IT services.
Key responsibilities
Provide first-line technical support and assistance to end-users, addressing their IT-related issues and inquiries. Log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime. Collaborate with other IT teams to escalate complex issues and ensure prompt resolution. Maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
Role expectations
Associate should be client focused and able to work with users from different communities and cultures across the globe.
Ability to have flawless communication(verbal and written) with our clients and possess sound technical knowledge.
Work in shifts and work from office.
Support available from Cognizant (post joining as Full Time Employee)
Night shift allowance will be paid by the project.
Cognizant provide cabs for pick-up and drop, ensuring safety and comfort.
Timely rewards and recognition for top performers.
Please note, if selected, you will join as a fresher as no prior work experience will be considered.
Eligibility Criteria
Students who graduated in 2024 and 2025 with a three-year full-time degree only (BCA, BSc in Computer Science, Information Technology, Mathematics, Physics, Chemistry, Statistics, Electronics, or allied streams) are invited to apply.
Students should possess consistent academic record with minimum 60% in X, XII, and UG
Flexibility to work from any Cognizant office location in a given shift timing and technology is mandatory.
Open to Indian nationals only.
Candidates Non-Eligible : BE, B.Tech & B.Com, BA, B. Ed
PG Not Eligible
Information required:
Mandatory documents for registration:
Resume (maximum of 2 pages) with a high-resolution passport size photograph. Please note that the photograph should be clicked in a light background and both the ears of the candidates must be visible.
Mandatory documents for interview
All academic documents including the school/college, UG mark sheets and degree certificate.
Please bring Headphones along with you
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Internship
Contact Details:
Company: Cognizant
Location(s): Hyderabad

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