IneoJobs.com

[Walk-ins] Walk-in || Opening For Non voice process at Cognizant

Wed, 08 Apr 2026 12:00:00 +0530

Job Description

Experience 0 to 11 months experience

Skill : Excellent Communication

Eligibility : Any Graduate ( 2023/2024/2025 pass outs only )

Knowledge in Customer Support background - Preferred

Flexible to work in Shifts

Working Model :Work from Office.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins

Contact Details:

Company: Cognizant
Location(s): Chennai

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[Freshers] Health Admin Services New Associate at Accenture

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Skill required: Claims Services - Payer Claims Processing

Designation: Health Admin Services New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years What would you do
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Services involves managing and processing insurance claims from start to finish. This includes verifying claim details, assessing damages, and determining coverage. The goal is to ensure timely and accurate claim resolution. Responsibilities include communicating with claimants, coordinating with other departments, and maintaining detailed records. This role is essential for providing support and satisfaction to policyholders.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims.

What are we looking for
Freshers Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Freshers] Health Admin Services New Associate at Accenture

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Skill required: Claims Services - Payer Claims Processing

Designation: Health Admin Services New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years What would you do
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Services involves managing and processing insurance claims from start to finish. This includes verifying claim details, assessing damages, and determining coverage. The goal is to ensure timely and accurate claim resolution. Responsibilities include communicating with claimants, coordinating with other departments, and maintaining detailed records. This role is essential for providing support and satisfaction to policyholders.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims.

What are we looking for
Freshers Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Full Time] Associate Process Manager at eClerx

Thu, 02 Apr 2026 15:13:59 +0530

Job Description
An Ideal candidate would be the one with HVAC + Power + Data Center/Telecom experience Key Responsibilities:

Power Systems Monitoring Monitor UPS, generators, and electrical panels; track load, efficiency, and anomalies.
HVAC Monitoring Ensure optimal temperature/humidity; monitor CRACs, air handlers, and cooling units.
Real-Time Alerts & Response Set up alerts; respond immediately; perform diagnostics and escalate issues.
Data Logging & Reporting Maintain logs; prepare daily/weekly/monthly reports; document incidents.
Troubleshooting Diagnose root causes; coordinate with technicians/vendors for timely resolution.
Preventive Maintenance Track schedules; set alerts to avoid downtime.
Compliance Ensure systems meet industry standards; support audits and maintain documentation.

Requirements:

Strong troubleshooting, analytical, and documentation skills

Calm under pressure in high-availability environments

Excellent written and verbal communication skills in English

Job Classification
Industry: Miscellaneous
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: eClerx
Location(s): Mumbai

Apply

[Freshers] Health Admin Services New Associate at Accenture

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Skill required: Claims Services - Payer Claims Processing

Designation: Health Admin Services New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years What would you do
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Services involves managing and processing insurance claims from start to finish. This includes verifying claim details, assessing damages, and determining coverage. The goal is to ensure timely and accurate claim resolution. Responsibilities include communicating with claimants, coordinating with other departments, and maintaining detailed records. This role is essential for providing support and satisfaction to policyholders.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims.

What are we looking for
Freshers Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Freshers] Health Admin Services New Associate at Accenture

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Skill required: Claims Services - Payer Claims Processing

Designation: Health Admin Services New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years What would you do
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Services involves managing and processing insurance claims from start to finish. This includes verifying claim details, assessing damages, and determining coverage. The goal is to ensure timely and accurate claim resolution. Responsibilities include communicating with claimants, coordinating with other departments, and maintaining detailed records. This role is essential for providing support and satisfaction to policyholders.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims.

What are we looking for
Freshers Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Freshers] Health Admin Services New Associate at Accenture

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Skill required: Claims Services - Payer Claims Processing

Designation: Health Admin Services New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years What would you do
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Services involves managing and processing insurance claims from start to finish. This includes verifying claim details, assessing damages, and determining coverage. The goal is to ensure timely and accurate claim resolution. Responsibilities include communicating with claimants, coordinating with other departments, and maintaining detailed records. This role is essential for providing support and satisfaction to policyholders.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims.

What are we looking for
Freshers Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Freshers] Health Admin Services New Associate at Accenture

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Skill required: Claims Services - Payer Claims Processing

Designation: Health Admin Services New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years What would you do
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Services involves managing and processing insurance claims from start to finish. This includes verifying claim details, assessing damages, and determining coverage. The goal is to ensure timely and accurate claim resolution. Responsibilities include communicating with claimants, coordinating with other departments, and maintaining detailed records. This role is essential for providing support and satisfaction to policyholders.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims.

What are we looking for
Freshers Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Freshers] Health Admin Services New Associate at Accenture

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Skill required: Claims Services - Payer Claims Processing

Designation: Health Admin Services New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years What would you do
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Services involves managing and processing insurance claims from start to finish. This includes verifying claim details, assessing damages, and determining coverage. The goal is to ensure timely and accurate claim resolution. Responsibilities include communicating with claimants, coordinating with other departments, and maintaining detailed records. This role is essential for providing support and satisfaction to policyholders.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims.

What are we looking for
Freshers Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Freshers] Health Admin Services New Associate at Accenture

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Skill required: Claims Services - Payer Claims Processing

Designation: Health Admin Services New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years What would you do
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Services involves managing and processing insurance claims from start to finish. This includes verifying claim details, assessing damages, and determining coverage. The goal is to ensure timely and accurate claim resolution. Responsibilities include communicating with claimants, coordinating with other departments, and maintaining detailed records. This role is essential for providing support and satisfaction to policyholders.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims.

What are we looking for
Freshers Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Freshers] Health Admin Services New Associate at Accenture

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Skill required: Claims Services - Payer Claims Processing

Designation: Health Admin Services New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years What would you do
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Services involves managing and processing insurance claims from start to finish. This includes verifying claim details, assessing damages, and determining coverage. The goal is to ensure timely and accurate claim resolution. Responsibilities include communicating with claimants, coordinating with other departments, and maintaining detailed records. This role is essential for providing support and satisfaction to policyholders.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims.

What are we looking for
Freshers Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Freshers] Health Admin Services New Associate at Accenture

Thu, 02 Apr 2026 12:00:00 +0530

Job Description

Skill required: Claims Services - Payer Claims Processing

Designation: Health Admin Services New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years What would you do
Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Services involves managing and processing insurance claims from start to finish. This includes verifying claim details, assessing damages, and determining coverage. The goal is to ensure timely and accurate claim resolution. Responsibilities include communicating with claimants, coordinating with other departments, and maintaining detailed records. This role is essential for providing support and satisfaction to policyholders.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims.

What are we looking for
Freshers Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Accenture
Location(s): Chennai

Apply

[Full Time] Hiring For International Travel Process ! 40k Ctc ! Ggn ! Back Office at Tax Partner

Thu, 02 Apr 2026 10:23:50 +0530

Job Description
Hiring For International Travel Process ! 40k CTC ! GGN ! Back office
Profile:- Travel Voice ,Voice Process
Minimum 1 year of Travel Process Experience is required
Salary:- 5 lpa plus Incentives
24*7 Shift , 5 days working
9911567769 , 9560028009
Required Candidate profile
Any Graduate & Under-Grad can apply with 6 Month of Travel Process Experience is required.
Working Experience on Amadeus / Galileo / Sabre is required.
8447212731 , 8860576337
Perks and benefits
Cabs
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Tax Partner
Location(s): Noida, Gurugram

Apply

[Freshers] Content Moderator | Freshers & Experienced | 3.5LPA + 20k Bonus at Axis Services

Thu, 02 Apr 2026 06:37:22 +0530

Job Description
Great Opportunity for Freshers!!!

Role: Content Moderator
Qualification: Undergraduate / Graduate
Eligibility: Freshers & Experienced
- Minimum 1 year of experience into Customer Support
- Candidates must have all the documents
Location: Hyderabad
Shifts: Night Shifts
Cab Facility: 2 way cab
Package: 3.5LPA

BONUS: 20,000/-

Contract: 3 months

Looking for Immediate Joiners Only!!!
Interested candidates can share their resume to
HR Thushara - 9603297846
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Axis Services
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || Associate Content moderation||Walk-in || Fresher at Wipro

Thu, 02 Apr 2026 06:09:36 +0530

Job Description
Associate || Content Moderation || Walkin || FRESHER || Non Voice/ Non Technical

Time and Venue
On 3 Apr 26 i.e Friday
Between 10am to 1pm.
Interview Location: ISB Road, Manikonda Village, SEZ, Nanakram Guda, Madhava reddy.

Job description
Primary Skill:
Excellent communication skills in English.
Proactive and positive approach to tasks.
Emotionally strong in nature, should be able to withstand inappropriate content with maturity and professionalism

Secondary Skill: Looking for freshers only and immediate joiners are eligible.

Educational Qualification: Any Graduate (Results pending/pursuing candidates would not be eligible)(from 2021 passed out candidates are eligible)
University issued - Provisional certificate/Consolidated marks card of highest qualification issued by University (Mandatory)

Responsibilities:
Review content of a graphic, violent, sexual, or egregious nature such as Adult, Sexual, Abusive, Hate, Derogatory, Illegal Acts, Violence, Death, and Tragedy and take appropriate action (Sensitive contents)
Strong work ethic and ability to work with minimal supervision.
Participate in wellness activities
Experience using internet websites and social communication tools.
Should be able to follow policies & procedures diligently as prescribed by the business.
Strong analytical and logical reasoning skills.

OTHER DETAILS:
Work from Office. No Remote, No Hybrid
2-way transport availability.
All documents are mandatory Resume, Passport size photo, PC, CMM.
Only PAN CARD is mandatory
5-day work (2 rotational week offs).
Graduation Mandatory.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || Cognizant hiring Freshers_Hyderabad at Cognizant

Wed, 01 Apr 2026 03:55:59 +0530

Job Description
Must have skills/ qualifications
Good verbal and written communication skills
Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering
Cognitive threshold of 1,100 through AMCAT assessments for Data
Interpretation, Logical Reasoning, Quantitative Skills and Reading
Comprehension
Ability to work as a team and demonstrate collaborative culture
Technological savviness - able to quickly understand Alphabets products which are technical in nature
Strong familiarity with Google products/ software e.g. Chrome, Docs, Trix etc.
Quick learning and understanding of complex processes
Deliver high quality and ensure process compliance
Additional preferences

Comfortable with a rapidly-changing environment
Broad understanding of driving laws/ lane guidelines/ traffic signals. Driving experience a plus
Proactively identify issues and suggest solutions on how to make projects run more smoothly.
This role requires flexible shifts and 24/7 coverage(including night shifts and public holidays)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || Mega Walk in For International Chat Process...! at TP

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Below is the JD:

Level: Agent level.
Transport : 2 Way
Shifts : 24/7 Window
Salary : Max upto 3.60 LPA
Work Location : DLF Building
Rounds Of Interview : HR, Technical, Ops, Versant Writing.
Education Quallification: Undergraduate and above
Experience Range
Min 1 to 3 Years of exp into BPO Domain only.
Category
Technical Support/customer support

Responsibilities:
Supporting customers contacting for technical assistance with network through LAN, WIFI, Mobile, Television, Routers and Computers.
Diagnose and troubleshoot various complex technical issues, using the available knowledge articles and framework abiding by the clients policies and procedures.
Track unresolved issues through to resolution, within agreed time limits
Properly escalate and follow up unresolved issues to appropriate internal teams.
Ensure all issues are properly logged.
Prioritize and manage several open issues at one time.
The ability to think logically.
Strong customer focus.
Respond quickly to customer requests/needs to maintain a high level of customer satisfaction.
Maintain individual performance towards client KPIs.
Willing to work 24/7 with rotational off's ( US Shifts )
As part of next phases of interview, you are requested to walk-in to the recruitment centre below are the details .

Venue: 2nd Floor, Teleperformance (TP) Hiring Centre, Legend Platinum building, beside Rainbow Children Hospital, Kondapur, Hyderabad 500081

Gmaps link: https://maps.app.goo.gl/RNzpAqRAyuftR8ye7

Note : Do write Reference as HR Harshit on resume and walk-in . Donot forget to write the reference name on top of the resume.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: TP
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || Wipro Mega walk-in drive For Freshers|| Mapping role|| 1st ... at Wipro

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Greetings from WIPRO,

Walk-in drive for Freshers for Mapping role!!!

Required Skills:
Should be excellent in English communication
Good knowledge in Excel and on computer
Should have good knowledge on mapping (GIS, GPS..etc)

Specifications:
Work location- Hyderabad
Should be flexible to "Work from Office"
Should be flexible to work in Rotational shifts (Including night shifts)
Qualification- Graduation (should have all documents, PC & CMM Mandatory)
Pursuing candidates are not eligible (Graduation or post graduation)
Only Fresher's are eligible to apply
Need immediate joiners
Working days- 5 Days a week with 2 days of rotational week off.,

Interview Location:

Wipro campus, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032

Please carry below documents for the interview:-

1) Updated Resume
2) Recent Passport size photograph (taken in last 3 months)
3) PAN card- (Original Hard copy document mandatory)
4) Provisional certificate of highest qualification.(Graduation/ PG)

Thanks & Regards,
Wipro TA Team
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Contract] Walk-in || Immediate Hiring For Non Voice Process at Sutherland

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
We're Hiring for International Non-Voice Process!

Are you detail-oriented and passionate about maintaining a safe and respectful online space?

Join our team as a customer associate in Uppal!

WE ARE HIRING FOR:
*Immediate joiner required
*Excellent Verbal communication skills

Position: Customer Support Associate
Minimum Qualification: 10+2,Any Graduate

Experience: 0-6Months exp into any customer support
Shifts: Rotational Shifts
Week Offs: Rotational offs
2-way cab for night shifts and 1way for day shift
Location: Uppal

We're looking for individuals with strong analytical skills, a sense of responsibility, and a commitment to online content quality.

* REGISTER YOUR DETAILS USING THE BELOW LINK:
---> https://smrtr.io/sCc_C

NOTE:
WORK LOCATION:
Sutherland Global Services, 9th Floor, NSL-2, NSL Arena, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039

Interested? Drop your resume or DM for more details!

Mention Faiza on top of your resume

Contact :9182862492(Drop your resume)

Note:
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Contract
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Full Time] SPE-Claims HC at Cognizant

Mon, 30 Mar 2026 12:00:00 +0530

Job Description

Job Summary
Join our team as a Claims Specialist where you will leverage your expertise in claims adjudication to ensure accurate and efficient processing of claims. With a focus on detail and precision you will contribute to the seamless operation of our claims department enhancing customer satisfaction and supporting the companys mission to deliver exceptional service. This role offers a work-from-home model with day shifts providing flexibility and work-life balance.

Responsibilities
Analyze and adjudicate claims with precision to ensure compliance with company policies and regulations.
Collaborate with cross-functional teams to resolve complex claims issues and enhance operational efficiency.
Utilize your expertise in claims adjudication to identify trends and recommend process improvements.
Maintain accurate records of claims processing activities to support audits and reporting requirements.
Provide exceptional customer service by addressing inquiries and resolving claims-related concerns promptly.
Monitor claims processing metrics to ensure timely and accurate completion of tasks.
Implement best practices in claims adjudication to optimize workflow and reduce processing time.
Communicate effectively with stakeholders to ensure alignment and understanding of claims processes.
Develop training materials and conduct sessions to enhance team knowledge and skills in claims adjudication.
Ensure adherence to industry standards and regulations in all claims processing activities.
Participate in regular team meetings to discuss challenges and strategize solutions for claims management.
Support the companys mission by contributing to the improvement of claims processing systems and tools.
Drive innovation by suggesting new approaches to streamline claims adjudication processes.

Qualifications
Possess a strong background in claims adjudication with a minimum of 2 years of experience.
Demonstrate proficiency in claims processing systems and tools.
Exhibit excellent analytical skills to identify and resolve claims discrepancies.
Have a good understanding of the payer domain and claims processes.
Show strong communication skills to interact effectively with team members and stakeholders.
Display a commitment to continuous learning and improvement in claims adjudication.
Be detail-oriented with the ability to manage multiple tasks efficiently.

Certifications Required
Bsc Nursing with min 2-3 years of experience
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Bengaluru

Apply

[Full Time] Senior Technical Associate at IntouchCX

Mon, 30 Mar 2026 12:00:00 +0530

Job Description
About the Job
Were looking for a Senior Technical Associate for ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans.
As Senior Technical Associate, You Will
Identify product issues and improvement opportunities
Analyze data to understand emerging trends to either suggest improvements (or) escalate this to the product team
Coordinate end to end incidents by identifying and reporting to appropriate teams to reduce the impact of business and operations
Serve as a point of contact for Partner escalations
Conduct incident review and follow up on action items
Identify and triage issue discovery and prioritization for large scale issues
Use critical thinking to develop solutions to improve business performance and partner success
Identify product and tool issues, bugs and other improvement opportunities
Reproduce Issues and capture logs as needed
Help Tier 1 and Tier 2 with any tool issues and to help address escalations
Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings
Provide information and place appropriate notes in the system indicating what action was taken or needs to be taken for issues and incidents reported
Ensure policies and procedures are followed on all tickets
Handle VPN/Proxy Issues, Geo Filtering and speed bump issues
Assess scope and impact of product level outages by assigning severity to our product outages and involving other teams as needed
Maintain thorough knowledge of systems so that the information can be researched and proper information is given
Learn and retain a thorough working knowledge of all existing and new process and procedures
Attend team meetings/additional training sessions as scheduled
Demonstrate a positive work ethic and commitment to achieve the best possible outcomes
Act as a role model and exemplify our 10 Things (cultural values)
As Senior Technical Associate, You Have
Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)
3-4 years of experience in Technical Support Service industry
Experience working with Google Workspace, JIRA, Confluence, Kibana, Tableau, Zendesk, SQL, or similar products
Strong technical support experience and background with ability to understand and diagnose issues with exceptional troubleshooting skills and strong communication skills
Data analysis experience preferred
Excellent communication skills both verbal and written communication with the ability to speak accurately, using proper grammar, good enunciation
Ability to communicate and engage in discourse fluently
Have strong familiarity in data analysis/visualizations, trend analysis, troubleshooting, and critical thinking
Experienced in reporting and dashboard creation
Experience with either Streaming, Gaming, Tooling, Membership and Billing, and any Cloud/SAAS Platforms
Experience in cross functional stakeholder management and able to take ownership and coordinate with multiple teams and create strong working relationships
Knowledge and fair understanding of open connect/platforms
High proficiency in escalation trend analysis and can identify incidents proactively
Ability to create and write knowledge base articles as needed
Experience dealing with escalated issues in a contact center capacity
The ability to type 30 WPM with accuracy
The ability to use spreadsheet applications to maintain and develop operational reporting
Exceptional time management, organizational and prioritization skills to complete work in a timely manner
Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
Identify opportunities for process improvement and efficiency gains within the issue triage workflow
The ability to work a variety of shifts, including days, evenings and holidays
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || Technical Customer Service (Chat) at TP

Mon, 30 Mar 2026 12:00:00 +0530

Job Description
POC: Rajeshwari(HR)

Role Objective
Dedicated Customer Support Professional with 1+ years of experience in international non-voice operations. Proven track record in resolving technical queries and exceeding sales for global clients. Fully comfortable with 24/7 rotational shifts and fast-paced WFO environments.
International Chat Support: Managed high-concurrency (2-3 simultaneous) live chats for international customers with professional written etiquette.
Tech Support & Troubleshooting: Provided technical assistance, diagnosing software/account issues and delivering step-by-step solutions to ensure first-chat resolution.
Sales & Upselling: Identified customer needs during support interactions to pitch relevant product upgrades.
Shift Excellence: Successfully operated in 24/7 rotational night shifts, ensuring seamless service delivery across different time zones.
KPI Management: Consistently maintained an Average Handle Time (AHT) of [Your AHT, e.g., 8 mins] and a CSAT score of 95% or higher.

Key Skills & Proficiencies
Communication: Exceptional written English skills with a focus on grammar and tone.
Technical: Typing speed of 30+ WPM with 90% accuracy; proficient in CRM tools (Salesforce/Zendesk).
Sales: Objection handling, persuasive communication, and product positioning.
Logistics: Experienced with 5-day working schedules and utilizing 2-way cab facilities for safe night shift transit.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: TP
Location(s): Hyderabad

Apply

[Full Time] International Chat Support( Non-Voice) Executive-Hiring @Ahmedabad at Gautam Consultancy

Mon, 30 Mar 2026 12:00:00 +0530

Job Description
Work Location: Ahmedabad ( Work from office)*Proficiency In English is mandatory
* Ready to work in International Process(Rotational Shifts)
* Pay: 22,000-36,000 CTC
* Night allowances +incentives
*Qualification: GraduateReach out on : 8200326423
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: Gautam Consultancy
Location(s): Ahmedabad

Apply

[Walk-ins] Walk-in || Mega- Drive For International Chat Process at TP

Mon, 30 Mar 2026 12:00:00 +0530

Job Description
Job Title: Customer Support & Sales Associate (International Chat)Role Summary: Handling international chat support and sales for global clients. Experienced in technical troubleshooting and achieving sales targets in a 24/7 fast-paced environment.

Key Responsibilities:
International Chat: Managed 23 simultaneous live chats for US/UK customers with high accuracy.
Tech Support & Sales: Resolved L1 technical issues and consistently met monthly upselling/sales targets.
Shift Performance: Successfully worked in24/7 rotational night shifts with a 100% attendance record.
Operational Model: Worked in a5-day WFO (Work from Office) setup with 2 days rotational off.

Technical Skills:
Typing Speed: 40 WPM (Words Per Minute) with 98% accuracy.
Tools: CRM (Salesforce/Zendesk), MS Office, and basic tech troubleshooting.
Etiquette: Expertise in professional chat etiquette and written English.

Key Perks Handled:
Used2-way cab facility for night shift commutes.
Managed performance metrics like AHT (Average Handle Time) and CSAT (Customer Satisfaction)
Note: Interested candidates can directly walk-in and mention recruiter "Madhu Priya"name on your resume

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: TP
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || International chat process- Experienced at IntouchCX

Fri, 27 Mar 2026 12:00:00 +0530

Job Description
Experience: 6 Months 3 Years (Only International Chat Experience Required)
Shift: Night Shift / Graveyard Shift
Joining: Immediate Joiners Preferred
Location: Hyderabad

Job Summary:
We are hiring experienced professionals for an International Chat Process. The ideal candidate should have prior experience handling international customers via chat and must be comfortable working in night/graveyard shifts.

Key Responsibilities:
Handle customer queries and concerns via chat (international process)
Provide accurate and timely resolutions to customers
Maintain high levels of customer satisfaction
Follow standard operating procedures and quality guidelines
Manage multiple chats simultaneously
Escalate issues when required
Ensure adherence to productivity and quality metrics

Requirements:
6 months to 3 years of experience in international chat support
Excellent written communication skills (grammar & typing)
Ability to work in night/graveyard shifts
Immediate joiners preferred
Strong problem-solving and multitasking skills
Basic computer knowledge

Key Skills:
International Chat Support
Written Communication
Customer Handling
Multitasking
Typing Skills

Note:
Only candidates with international chat experience will be considered
Voice or domestic experience alone will not be eligible

Apply now by sharing your resume to yasmidha.noor@intouchcx.com (OR) 7386528418
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Customer Service - Non Voice / Voice process Professional at BPO

Fri, 27 Mar 2026 12:00:00 +0530

Job Description
International BPO Hiring - Profile -Customer Service Executive - Voice / Blended / Chat / Tech Support / Travel SupportSalary - 30k -45k
Shift - Day and Rotational Shift both
5 Days WorkingImmediate Joiners
Excellent English Communication Skills
Required Candidate profile
For Hiring update Follow our WhatsApp Channel: https://whatsapp.com/channel/0029Vb7N89x3QxRsNvVvg60LCall for Interview :- HR Ashmina - 6205215711
HR Kushi - 9270810572
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: International BPO
Location(s): Pune

Apply

[Walk-ins] Walk-in || Hiring For International Non-Voice Process Executive at Sutherland

Fri, 27 Mar 2026 12:00:00 +0530

Job Description
INTERESTED CANDIDATES Mention My Name 'HR Naveen'

Job Description!!!!!!!!!!! -
Greetings from Sutherland! Currently we are hiring for
International non - voice process for Freshers and experience!!! with Excellent Communication Skills
Role & responsibilities;

An non Voice Job is a job where the executives are assigned to handle the non voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue.

Preferred candidate profile:

*Must be fluent in English
*Excellent Communication can Apply
*Candidates should reside under the radius of 25 kms are eligible .
* Experienced can apply.
*Both Undergraduate and Graduate can apply.
*24/7 shifts and rotational week offs (5 days working a week)
*ROI - JAM, Assessment & Operations Round
*Two-way cab facility only in night shift within 25Kms only from office premises
*Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only.
*No virtual Interview is available
*Out of station candidates are Strictly not eligible
*Pursuing education candidates are strictly not eligible.

NOTE- Work From Office

Perks and benefits

You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems.
ONLY FOR THE CANDIDATES WHO ARE GOOD AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY.
* Interview Rounds
1. HR
2. Assessment
3. Operations
Note: 1 ) No Virtual interview & ONLY FOR Immediate joiners.
2)Freshers and Minimum Experienced of at least 6 months into international non voice process are eligible.

Address:
Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089.

Interested Candidates can come down for Walk-in for Interview and
Mention My name Naveen HR on top of your resume

"Sutherland never requests payment or favors in exchange for job opportunities".

Naveen HR
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Full Time] VOD-LC Specialist, Amazon Flex at Amazon

Thu, 26 Mar 2026 12:00:00 +0530

Job Description
We are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Amazon Flex team with a vision to improve the experience of DPs and make their journey friction-less.The Voice of Driver Listening Channels Team works closely understanding the DP sentiment around day-to-day operations with regards to various aspects of Flex Delivery Partners across various marketplaces like US, UK, DE, ES, SG, JP, AU etc. VOD team is looking for a creative, analytical, dynamic and experienced specialist to join us and help improve DP experience. A successful specialist must be passionate about to understanding customer pain points, has unending desire to uncover root causes of any defect, work independently, be comfortable with ambiguity, and be able to influence internal/external partners at all levels of the organization. The specialist should be supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This role will particularly suit someone with strong technical skills, analytical bent of mind, strong communication skills both written and verbal, relationship building skills and excellent Customer Obsession. Key job responsibilities
Follows SOP or managers instructions and ensures tasks are quality compliant
You will be a primary POC supporting the execution of ad-hoc, and high visibility tasks related to identify DP pain points by sourcing insights from various listening channels
Collate and share feedback from various social listening channels to relevant POCs.
Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
Maintains records of day-to-day work by updating trackers or workflow tools.
Contributes to program improvement ideas, if applicable
Proactively raises issues/alarms to manager or stakeholders About the team
The Voice Of Driver Listening Channels Team works closely understanding the DP sentiment around day-to-day operations with regards to various aspects of Flex Delivery Partners from social listening channels across various marketplaces like US, UK, DE, ES, SG, JP, AU etc.The team is looking for a VOD-LC-Specialist at Hyderabad site to support the operations team. - Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
- Experience with SQL - Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Fungible to transition within work types, flexibility to work across shifts (24/7 shifts) and staggered week offs
- Demonstrate flexibility to work overtime hours as per business requirement.
Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Hyderabad

Apply

[Full Time] VOD-LC Specialist, Amazon Flex at Amazon

Thu, 26 Mar 2026 12:00:00 +0530

Job Description
Key job responsibilities
Follows SOP or managers instructions and ensures tasks are quality compliant You will be a primary POC supporting the execution of ad-hoc, and high visibility tasks related to identify DP pain points by sourcing insights from various listening channels Collate and share feedback from various social listening channels to relevant POCs. Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks. Maintains records of day-to-day work by updating trackers or workflow tools.
Contributes to program improvement ideas, if applicable Proactively raises issues/alarms to manager or stakeholders - Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
- Experience with SQL - Fungible to transition within work types, flexibility to work across shifts (24/7 shifts) and staggered week offs
- Demonstrate flexibility to work overtime hours as per business requirement.
Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Hyderabad

Apply

[Freshers] Customer Support Executive - Voice process Chennai location at TP

Tue, 24 Mar 2026 12:00:00 +0530

Job Description
reetings from Teleperformance!! We Are Hiring Domestic Banking Voice Process ,Pattabiram ChennaiLooking to build your career in the banking sector? Heres your opportunity!
Job Role:
Handle inbound & outbound banking calls
Assist customers with account, transaction & card-related queries
Perform up-selling & cross-selling
Ensure high customer satisfaction & compliance
Who Can Apply?
Freshers & Experienced candidates
Graduation Mandatory
Fluent in English & Hindi, or malayalam,Telugu,Kannada
Willing to work in rotational shifts (24/7 environment)
Job Details:
6 Working Days | 1 Rotational Week-Offs
Day/Night Rotational Shifts
Work LocationPattabiram Tidel park 4th floor Interested candidates can share their updated CV to:Anish Hr 9025306491
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: TP
Location(s): Chennai

Apply

[Walk-ins] Customer Support Representative - Immediate Joiners ( Non Voice) at IntouchCX

Mon, 23 Mar 2026 12:00:00 +0530

Job Description
Job Description
We are hiring experienced candidates for an International Chat Support role. The position involves handling customer queries via chat, providing timely solutions, and ensuring high-quality service for international clients.

Key Responsibilities
Handle inbound international customer queries via chat
Assist customers with issues, requests, and product/service information
Maintain accurate records of interactions in CRM
Provide timely resolutions and follow-ups
Ensure adherence to process guidelines and quality standards

Required Skills
Minimum 6 months of experience in International Chat / Non-Voice Process
Excellent English communication skills (Written & Verbal)
Strong typing and problem-solving skills
Customer-focused and detail-oriented
Comfortable working in night shifts

Shift & Benefits:
Night Shift (US/UK process)
Attractive incentives & performance recognition
Fixed salary
Cab facility within 25 km

Additional Information:
Work Location: Hyderabad (Onsite)
Rotational shifts and rotational week-offs

Important Notice: IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers.
Walk-in candidates are most welcome.
Write Aakanksha HR on top of your resume before submission.

Interested candidates can reach to below recruiter.
Aakanksha HR
Email ID : aakanksha.thakur@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Content Moderator - Gurgaon - Non Voice at WSNE Consulting

Mon, 23 Mar 2026 12:00:00 +0530

Job Description
We are looking for a responsible and detail-oriented Content Moderator to join our team. In this role, you will review and monitor user-generated content to ensure it aligns with our platform policies and community guidelines.

Key Responsibilities

Review, assess, and moderate user-generated content (text, images, videos)
Identify and remove inappropriate, offensive, or harmful content
Enforce community standards and company policies
Flag suspicious or violating content for further investigation
Maintain accuracy and consistency while reviewing large volumes of data
Collaborate with internal teams to improve moderation processes

Preferred candidate profile

Graduate Fresher can apply
Btech/BE not eligible
Good communication skills in English (written & verbal)
Demonstrated Dependability/Self Motivating Skills. Change Management Ability
Demonstrated Ability to Work effectively within a Team Environment as well as independently
Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel)
24/7 & Rotational shifts including night shifts
Strong Interpersonal Communication and Comprehension Skills
Candidate should be comfortable with 24*7 working environment.

Perks & Benefits

Salary upto 3.10LPA
Upto 20k Inhand
2500 Monthly Incentive Variables
Night Shifts
24*7 Shifts
5 days working
Roster Off
Both side transport facility.

To get your interview scheduled contact below:

Mayank 9990040558
Shahin 9821396633
Swati 9990040557
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: WSNE Consulting
Location(s): Noida, Gurugram

Apply

[Freshers] Content Moderator at WSNE Consulting

Sat, 21 Mar 2026 12:00:00 +0530

Job Description
We are looking for a responsible and detail-oriented Content Moderator to join our team. In this role, you will review and monitor user-generated content to ensure it aligns with our platform policies and community guidelines.

Key Responsibilities

Review, assess, and moderate user-generated content (text, images, videos)
Identify and remove inappropriate, offensive, or harmful content
Enforce community standards and company policies
Flag suspicious or violating content for further investigation
Maintain accuracy and consistency while reviewing large volumes of data
Collaborate with internal teams to improve moderation processes

Preferred candidate profile

Graduate Fresher can apply
Btech/BE not eligible
Good communication skills in English (written & verbal)
Demonstrated Dependability/Self Motivating Skills. Change Management Ability
Demonstrated Ability to Work effectively within a Team Environment as well as independently
Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel)
24/7 & Rotational shifts including night shifts
Strong Interpersonal Communication and Comprehension Skills
Candidate should be comfortable with 24*7 working environment.

Perks & Benefits

Salary upto 3.10LPA
Upto 20k Inhand
2500 Monthly Incentive Variables
Night Shifts
24*7 Shifts
5 days working
Roster Off
Both side transport facility.

To get your interview scheduled contact below:

Mayank 9990040558
Shahin 9821396633
Swati 9990040557

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: WSNE Consulting
Location(s): Noida, Gurugram

Apply

[Freshers] Content Moderator at Axis Services

Fri, 20 Mar 2026 12:00:00 +0530

Job Description
||Hiring For Content Moderators||

Qualification:
Freshers Graduation Mandatory.
For Experienced:Under graduation Graduation.
5 Working days,2 Rotational Week offs.
Shifts: Night Shifts

Mandatory Requirements:
Minimum 2Years of experience into content moderation.
Excellent English communication skills.
Willing to work in rotational shifts.
Immediate joiners preferred.
Key Responsibilities:
Review and moderate user-generated content.
Identify and remove inappropriate, harmful, or sensitive content.
Ensure compliance with platform policies and guidelines.
Maintain quality and accuracy while reviewing high volumes of content.
Escalate critical issues to the concerned team when required.

Package:
Fresher:3.2 LPA
Experience: Upto 5.2LPA
Additional Benefit: Cab facility provided
||Recruiter Freshers & Experienced || DAY SHIFT || Immediate Joiners||

Job Role : HR Recruiter.
Location: Hyderabad (Work From Office).
Shift: Day Shift.
Only Female Candidates are eligible.
Eligibility Criteria:
Qualification: Any Graduate (Pursuing candidates not eligible).
Excellent Communication Skills (Mandatory).
Basic knowledge of recruitment cycle.
Immediate joiners preferred.
Experience & Salary Structure:
1. Freshers:
13,000-15000+ Incentives
2. 6 Months Experience (International Voice Process):
18,000 -25000+ 10,000 Incentives.
(Based on previous salary & performance)
Immediate Joiners!!!

Interested candidates can apply immediately or share profiles. Contact: HR Sushmitha
Contact number(7093149635)

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Onboarding - Non Voice
Employement Type: Freshers
Contact Details:
Company: Axis Services
Location(s): Hyderabad

Apply

[Freshers] Benefits Administration Services Associate at Conduent

Fri, 20 Mar 2026 12:00:00 +0530

Job Description

Graduate from recognized universities. (B Tech CSE/IT not eligible).
Freshers and experienced candidates from 1 to 4 years are eligible
Preferred candidates with Claims/Claims Adjudication
Experience with BPO sector/ domain are preferrable
Possess strong Problem solving skills, analytical knowledge and communication skills- both written and verbal.
Collaborative, high-energy and diligent work ethics to be displayed at all times.
Strong ability to multi-task and support different functions based on business requirements.
Complete tasks according to the established standards with limited instruction and supervision.
Should possess team-based working style coupled with the zeal to expand the learning horizon and be open to new learning.
Willingness to work in shifts in different time zones.
Professional attitude and projection of professional company image.
Ability to work under pressure esp. during Peak seasons.
Stay aligned to the Company's Mission, Vision & Values.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Onboarding - Non Voice
Employement Type: Freshers
Contact Details:
Company: Conduent
Location(s): Hyderabad

Apply

[Full Time] Risk Specialist - Arabic, SPIV at Amazon

Wed, 18 Mar 2026 12:00:00 +0530

Job Description
Amazons Selling Partner Identity Verification (SPIV) team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store.
In-Person Investigation (IPI) process that provides partner teams the flexibility to verify customer information for multiple use cases and action types, and vends ground truth data to 1) train risk models that detect identity and payment instrument abuse, 2) provide legally defensible evidence to deny disbursement to bad actors and support arbitration, 3) detect bad actors exploiting dormancy and 4) support SPS teams in escalations and deep dives. This team lives within the SPIV organization which believes in solving problems, taking on every challenge and identifying the camouflaged bad actors with an exceptional amount of pride.
Our mission is to remove bad actors who come to our store with the intent to abuse our customers and violate our policies by obfuscating their identities to enable them to evade our registration and relations safeguards. We execute this through In-Person Investigations (IPI) and we believe in holistic review of accounts which includes registration exploits, listings abuse, counterfeit, product review abuse, fraudulent MOs, relations, ownership transfer, drop shipping, external identity verification tools. We are looking for a strong group of people specializing in video verification, supply chain, document investigations and risk management. Key job responsibilities
1. Performs investigation through calling (video verification) and appeals process based on high judgement to identify bad actors in Fulfillment Centre. 2. Risk mitigation by continuously giving process improvement, enforcement review, risk mining, queueing improvement etc. ideas.
3. Creates, updates learning modules and support the program in driving improvements to ensure the best customer experience.
4. Communicates to business leaders on pre-defined guidelines with data and resolves issues with limited guidance.
5. Work in sync with Program Managers, Risk Managers/Business Analyst and create mechanisms, strategies to achieve the program goals.
6. Adheres to set targets on productivity and quality.
7. Manages escalations on routine and predefined tasks with minimal supervision.
8. Learns new tools / SOPs / processes with minimal supervision.
- Graduate of a Bachelor s degree.
- Should have a minimum of 12 months tenure as an L4 IC in Risk Investigations team.
- Willingness to work in rotational shifts
- Fluency in Arabic, English language (reading, listening, speaking and writing) with an ability to compose grammatically correct, concise and accurate written responses
- Leverages team knowledge across several specialty areas to help resolve recurring seller issues
- Demonstrate the ability to self-manage on priority tasks and objectives
- Ability to think beyond the Standard Operating Procedures (SOPs) and recommend the right outcome. - Experience in conducting In-person Verification/RA/AP/PQ investigations is an advantage.
- Experience working in relevant industries such as seller experience, Investigations, Risk management, etc.
- Proficiency in Hindi/ Arabic/Turkish is advantageous.
- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word, Outlook).
Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Hyderabad

Apply

[Freshers] 250+ Job Opening For Fresher | Profile - Content Moderator | Gurugram at Touch Consultants

Wed, 18 Mar 2026 12:00:00 +0530

Job Description
Hiring FOR TOP MNCs - For CONTENT MODERATOR

JOB LOCATION- GURUGRAM

NOTE :- BEFORE COMING PLEASE CALL US FOR SCHEDULE YOUR INTERVIEW AND FOR THE ADDRESS-
HR DEEPA - 9311748539
HR TANISHKA - 8851467488

Important :- Follow Our WhatsApp for More Jobs Update
https://whatsapp.com/channel/0029Va65NS40VycKdXQbae0I

INTERVIEW LOCATION - DELHI (TILAK NAGAR) Full Address Below

INTERVIEW ADDRESS -
TOUCH CONSULTANT D-138, 2nd Floor, Jail Road, Fateh Nagar,
Tilak Nagar Metro Station Gate No-3, New Delhi -110018
Landmark - Opposite Godrej furniture Showroom.

GOOGLE MAP LOCATION LINK - https://maps.app.goo.gl/S3G1qj7bAxu6f4336

SALARY AND PERKS-
-For Fresher salary 20k in hand + 6lack medical insurance.
-Incentive (Post Training)
-Both side Cabs
-5 Days working
-Appraisals.

JOB DESIGNATION- CONTENT MODERATOR

Responsibilities
Reviews user-generated content (text, images, video) across digital platforms to ensure it complies with safety guidelines, community standards, and legal regulations. They identify and remove harmful content (hate speech, violence, spam), maintain safe online environments, and often handle high-volume queues, requiring high attention to detail and mental resilience.

QUALIFICATIONS AND ELIGIBILITY CRITERIA-
-Postgraduate, Graduate Can Apply.
-BE / B.tech Not eligible.
-Regularly pursuing candidates are not eligible.
-Required Good English communication skills.

PREFERRED SKILLS REQUIRED-
-Basic Computer Knowledge
-The ability to work in a team environment
-Good English Communication skills (Written & Spoken)

COMPANY WORK ENVIRONMENTS AND BENEFITS-
-A Great Place to Build your Carrier
-There are career opportunities available to suit every individual
-LEARN and EARN options to fast track your career by offering a variety
of education programs affiliated with various reputed universities. These
The program includes both graduate and post graduate options.
-Best of Breed Facilities and Infrastructure is a given.
-(IJP) Internal Job Posting.

IMPORTANT NOTE-
-We required good English communication skills.
-please ask your friends, acquaintances, colleagues , to call us
for an interview ,if they are interested in the same job profile.
-you may pass this mail to your friends.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: Touch Consultants
Location(s): Delhi, NCR

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[Walk-ins] Email Support Executive International Non Voice at TP

Sun, 15 Mar 2026 12:00:00 +0530

Job Description
Job description

Role : Email Support - International Process

Location : Ambit IT Park, Ambattur - Chennai

Job Description:
ANY FRESHERS WITH GOOD COMMUNICATION CAN APPLY
Min 6 months experience in or Email Support. (With proper Documents)
Graduation Mandatory (No Backlogs, should have degree or provisional certificate)

Salary:
Max Upto 4 LPA based on the performance and previous salary

Work Schedule & Benefits:
5-day work with 2 rotational week-offs.
24/7 shift coverage: Any 9-hour shift including a 1-hour break.
Two-way cab facility provided for all shifts.

Interested candidates can directly reach to
HR Aruna - 6385858268

NOTE: If you're coming for walk-in, mention "Aruna HR" on top of your resume.
Location:
Teleperformance, Ambit IT Park, Ambattur
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Walk-ins
Contact Details:
Company: TP
Location(s): Ambattur

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[Freshers] Associate Team Member at Coforge

Fri, 13 Mar 2026 05:42:42 +0530

Job Description
Roles & Responsibilities
Handle basic operational tasks as per process requirements.
Communicate clearly and professionally in English (written/verbal).
Maintain accuracy while updating data and completing assigned work.
Follow shift timings, meet daily productivity targets, and adhere to quality standards.
Coordinate with team members and support daily workflow.
Maintain discipline, punctuality, and a strong work ethic.
Required Candidate Profile
Graduate in commerce stream (BCom, BBA, MBA, etc.).
Excellent communication skills (spoken and written).
Willing to work full-time night shifts.
Comfortable with Work From Office only (no WFH option).
Basic computer knowledge (MS Office, email handling).
Quick learner, disciplined, and responsible.
Freshers are welcome.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Coforge
Location(s): Pune

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[Full Time] Business Advisory New Associate at Accenture

Wed, 11 Mar 2026 16:07:36 +0530

Job Description

Skill required: Banking Services - Core Banking
Designation: Business Advisory New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. What would you do?
We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.Banking services refer to the various financial services provided by banks to their customers. It includes account opening, kyc, managing accounts, processing transactions, offering loans and credit cards and mortgages, providing investment products, insurance servies and facilitating payments. Banks aim to help individuals and businesses manage their finances efficiently and securely.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management.
What are we looking for?

Ability to work well in a team
Adaptable and flexible
Ability to meet deadlines
Ability to perform under pressure
Commitment to quality Roles and Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your primary interaction is within your own team and your direct supervisor
In this role you will be given detailed instructions on all tasks
The decisions that you make impact your own work and are closely supervised
You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
Please note that this role may require you to work in rotational shiftsQualification
Any Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Account / Relationship Management - Non Voice
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Chennai

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[Full Time] Opening For Non voice process at Cognizant

Wed, 11 Mar 2026 14:46:03 +0530

Job Description

Experience 0 to 11 months experience
Skill : Excellent Communication
Eligibility : Any Graduate ( 2023/2024/2025 pass outs only )
Knowledge in Customer Support background - Preferred
Flexible to work in Shifts
Working Model :Work from Office.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

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[Full Time] Associate Analyst- Complaint admisitration at Wipro

Wed, 11 Mar 2026 13:53:45 +0530

Job Description
We are hirirng for Complaint Administration

Shifts- UK shifts
Transport: One way cab
Location- Ghansoli- Navi Mumbai
Work Mode- 5 Days from office

Role & responsibilities

Customer Communication & Service Excellence
Deliver highquality customer service through written and verbal channels, ensuring all customer queries, emails, and digital complaints are addressed promptly, accurately, and professionally.
Complaint & Case Management
Log, manage, and resolve complaints within internal systems (e.g., Respond), fully supporting customers throughout their complaint journey and escalating complex cases where necessary.
Regulatory & Data Compliance
Process DSARs, credit amendments, and customer data updates within regulatory and business timeframes while ensuring accuracy, data integrity, and adherence to FCA, Data Protection, AML and company policies.
Credit File & Administrative Support
Update Credit Reference Agency records, provide administrative support across the Group Complaints Department, and complete outbound telephony tasks to assist customers and internal teams.
Continuous Improvement & Collaboration
Maintain uptodate knowledge of products and regulations, support colleagues, recommend process improvements, and promote fair customer outcomes in all activities.
Skill required:-

Previous experience in admin/customer service correspondence support role
Good IT skills specifically Excel
Good communication and interpersonal skills, both written and verbal
Passion to deliver exceptional service and add value
Good planning, organisation and time management skills
Good problem-solving skills
Strong teamwork ethic
Self-motivated and enthusiastic and able to deliver quality work in a high-pressure environment
Able to follow procedures and work within a regulated environment.

If interested, please share your resume on the below email,

ramakanth.sripati@wipro.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Mumbai

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[Freshers] International Chat Process | Fresher & Experience at Sutherland

Wed, 11 Mar 2026 12:36:32 +0530

Job Description
Urgent Hiring International Chat Process

Location: Airoli

Eligibility:
Freshers and experienced candidates can apply
Good communication skills in English required
Must be comfortable working from the Airoli location

Shift & Working Days:
Rotational night shifts
5 days working, 2 days off

Salary & Benefits:
Best in the market salary
One-way cab service provided
Travel allowance

Interested candidates can apply or share their profiles with the below-mentioned details:
Contact Person: Ajaykumar Waikhom
Contact Number: +91 9892392746

Limited Seats Available Apply Now!

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: Sutherland
Location(s): Mumbai

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[Walk-ins] Mega Hiring | International Travel Email Support Process at Sutherland

Wed, 11 Mar 2026 12:24:55 +0530

Job Description
Join Sutherland Global Services International Travel Email Support Process

Job Title:
Customer Support Executive Email Process (Travel Domain)
100% Non-Voice | Fresher & Experienced both Welcome

Job Summary:
Looking for a stable BPO job with fixed shifts, Saturday & Sunday off?
Here's your opportunity to work with a leading Global MNC in a 100% Non-Voice Email Support Process for an international travel account.
We are hiring Freshers & Experienced candidates for a 6-Month Renewable Contract with strong performance-based extension & growth opportunities.

Why This Job Will Get You Hired Faster:
100% Non-Voice (No Calling)
Fixed Shift (No Rotational Stress)
Saturday Sunday Fixed Off
International Travel Process
Fresher Friendly Hiring
Quick Interview & Fast Offer Rollout
Spot Selection (Based on Performance)

Key Responsibilities:
Handle customer queries via Email (No Voice Process)
Resolve travel-related queries (bookings, cancellations, itinerary updates)
Maintain quality & TAT as per SLA
Ensure customer satisfaction with proper email etiquette
Work in CRM tools & backend systems

Job Location:
Sutherland Global Services, 5th Floor, Liberty Tower, Airoli, Navi Mumbai

Eligibility Criteria:
Minimum Qualification: HSC (12th Pass) / Graduate Preferred
Work from Office Airoli Location.
Mandatory: Good English Written & Verbal Communication
Immediate Joiners Preferred

Experience:
Freshers Welcome
1 Year Minimum in International BPO Services

Shift Timings (Fixed):
7:00 AM to 4:00 PM & 4:30 PM to 1:30 AM (Saturday & Sunday Fixed Off)
5 Days Working

Salary & Benefits:
Competitive Salary (Best as per Industry Standards)
1,750 + 1,750 Travel Allowance (Both Ways applicable only if choosing your own Commute)
Transport Facility: Company-provided transport available within a 25 KM radius of Airoli Station. For candidates residing in Kalyan & Panvel, pick-up and drop facility is available only if located within 1.5 KM from Kalyan or Panvel Railway Station.

Interview Process (In-House Only):
Walk-In Interview only (F2F)
HR Round | Email Assessment | Operations Round

Contact Details (Apply Fast Limited Openings)
Contact Person: HR Pournima
Call: 9820190498
Walk-in Candidates: Kindly mention "HR Pournima clearly at the top of your resume before attending the interview.

NOTE : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to "TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Mumbai

Apply

[Full Time] Travel Associate ! Us Process :: Bpo :: Salary Upto 5.5 Lpa at WSNE Consulting

Wed, 11 Mar 2026 12:13:55 +0530

Job Description

Job Description
We are hiring enthusiastic and customer-focused professionals for the International US Process Travel Process. If you have at least 18 months of experience working with GDS tools (Amadeus / Sabre / Galileo). Here, your expertise and voice truly matter, your work creates real impact for international travelers, and together we will shape the future of digital customer experience in the global travel industry..
Role & Responsibilities
Deliver a superior customer experience by handling international US customer interactions through live chat in a professional, empathetic, and customer-focused manner, ensuring prompt responses, clear communication, and effective resolution of queries.
Assist customers with travel-related services including flight bookings, ticket modifications, cancellations, refunds, reissues, fare calculations, and itinerary management using GDS tools (Amadeus / Sabre / Galileo).
Maintain strict adherence to quality benchmarks, data privacy, and security protocols at all times.
Meet individual and team performance metrics related to quality, productivity , customer satisfaction , and compliance Standards.
Preferred candidate profile

UG/Graduate with minimum 18 Months of experience in Travel domain (GDS Tools ) can apply
Candidate should have the knowledge of GDS Tools ( Amadeus , Sabre , Travelport - (Galileo, Worldspan)
Good communication skills in English (written & verbal)
Looking for Immediate Joiners only.
Candidate should be comfortable with 24/7 & Rotational shifts, including night shifts
Strong Interpersonal Communication and Comprehension Skills.

Perks and benefits
SALARY :-
upto 40k in hand
Lucrative incentives
Night Shifts
24*7 Shifts
5 days working
Roster Off
Both sides transport facility.

To get your interview scheduled contact below Call/ WhatsApp :
Anjali Negi 9354911705
Harshmeet 9810963815
Bhavya ;9810882557
Shubhangi 9910986254
Minakshi 9810898521
Twinkle 9910978408
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: WSNE Consulting
Location(s): Noida, Gurugram

Apply

[Walk-ins] Mega Walk-in Drive -international Chat Process (non-voice) at IntouchCX

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities-
Handle inbound chat queries from international customers in a professional and timely manner.
Provide accurate information regarding products, services, orders, refunds, and technical issues.
Ensure prompt, polite, and effective responses to maintain high customer satisfaction.
Maintain a typing speed of at least 35 Words Per Minute (WPM) with good accuracy.
Use pre-approved scripts when required and customize responses based on customer needs.
Understand customer concerns and provide appropriate solutions in a timely manner.
Escalate complex or unresolved issues to senior staff or the relevant departments when necessary.
Follow all company policies, procedures, and compliance guidelines.
Consistently meet performance metrics such as Response Time, Resolution Rate, and CSAT (Customer Satisfaction Score).
Shift Flexibility:

Willingness to work in rotational shifts, including night shifts, to support international time zones.
Adhere to assigned break schedules and maintain proper login and logout timings as per company policy.

Skills Required:

Typing Speed: Minimum 35 WPM with high accuracy (preferably 90% or above).
Excellent written English, including proper grammar, spelling, and professional tone.
Good computer proficiency, including familiarity with web browsers and chat support software.Work Location:

Building No. 16, Raheja Mindspace IT Park, Inorbit Mall Rd, Mindspace, Vittal Rao Nagar, HITEC City, Hyderabad, Telangana 500081
Work Mode: Onsite only (this is not a remote role)*HR Name- Vijaya Majji
Mail Id- Vijaya.majji@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

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[Walk-ins] Hiring Now: Fraud Analyst Virtual & Walk-in Interviews || Call Now at HBR

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Hiring for India's Most Dynamic Profile in Banking Finance & Payment Domain

Notice Period: Immediate Joiners Only

Position: Fraud & Dispute Analyst (Apply only If you are in dispute chargeback or transaction monitoring profile..

Location: Gurgaon

CTC: Up to 5 LPA
Call/ WhatsApp-

9125616657

9147047909

7678572840

7290845078

Job Overview

We are looking for dynamic and detail-oriented Fraud & Dispute Analysts to join Indias leading ITES company. The role involves handling fraud detection, chargeback processing, and dispute resolution for international clients. This is an excellent opportunity for candidates who have strong analytical skills, problem-solving abilities and want to build a career in the financial risk and fraud domain.

Key Responsibilities

Analyze transactions to detect and prevent fraudulent activities.
Monitor and investigate suspicious chargebacks and transaction disputes.
Communicate with customers, merchants, and internal teams to resolve disputes in a timely manner.
Process chargebacks in compliance with card network rules (Visa/MasterCard/Amex).
Maintain accurate records of fraud cases, disputes, and resolutions.
Prepare daily/weekly reports related to fraud trends and dispute volumes.
Adhere to internal compliance and quality standards.

Eligibility Criteria

Graduate and Post Grad in any discipline

Minimum 1 year of experience in fraud disputes, chargebacks, transaction monitoring, or dispute management in Banking, BPO, or Financial Process.

Good understanding of payment industry processes and fraud trends.

Excellent communication skills (both written and verbal).

Flexible to work in 24*7 rotational shifts, including night shifts.

Must be willing to work from the Gurgaon office.

Skills Required

Strong analytical and fraud investigation skills.
Ability to work on multiple fraud cases simultaneously.
Good knowledge of MS Office (Excel and Word).
Familiarity with card network chargeback guidelines is a plus.
Ability to meet deadlines and SLA requirements.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Walk-ins
Contact Details:
Company: HBR
Location(s): Noida, Gurugram

Apply

[Full Time] PE-Performing Servicing at Cognizant

Wed, 11 Mar 2026 10:53:54 +0530

Job Description

Job Summary
Data -We are seeking a Process Executive for our B&L team with 0 to 2 years of experience. The ideal candidate will have mandatory technical skills in MS Excel and preferably domain experience in Investor Accounting Mortgage. This is a work from office position with night shifts and no travel requirements.

Responsibilities
Process Executive is expected to meet or exceed the set agreed target both during the training period and in the period following training.
Nice to have experience in Investor accounting within the mortgage domain
The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.
Process associate is expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self improvement and process development.
Graduate in any discipline
01 year of Experience in BPO Transaction Data Processing background.
Typing speed of 20 30 words per min with 98 percent accuracy.
Good analytical skills research knowledge and decision making.
Knowledge of MS office Excel
Good written and spoken communication skills.
Ability to work in shifts or Night Shift
Basic knowledge of Mortgage industry.
Willing to work 6 days a week.

Certifications Required
Microsoft Office Specialist: Excel Certification
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

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[Full Time] SPE-CX-Multi Channel Helpdesk at Cognizant

Wed, 11 Mar 2026 08:55:04 +0530

Job Description
Educational Qualification:
       Should have done Graduation from any stream

Qualification/Experience:
       1+ years of experience in customer support with a strong focus on Google Ads.
       Experience in customer facing support roles in Phone, Chat and Email channel.
       A passion for staying up to date on the latest Google Ads developments and industry trends.
Responsibilities:
       Support Real Time internal teams, handle escalated cost issues and close with the clients, 24/7 support to the agents to enable them to provide timely and accurate resolution.
       Deep dive into client campaign data to identify performance opportunities and areas for improvement.
       Stay up to date on the latest Google Ads features and product updates, translating them into actionable strategies for clients.
       Identify and document best practices from consults data specifically relevant to the Platinum client
Skills
       Strong communication skills, with the ability to explain technical concepts in a clear and concise manner.
       Experience collaborating with clients at a strategic level and building strong relationships.
       Understanding of advertiser's needs and behaviour.
       Ability to identify and prioritize process improvement opportunities.
       Active listening and understanding customer needs
Requirement:
       Should be ok to work in rotational/night shifts
       Should be ok to work from office
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Noida, Gurugram

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[Full Time] Opening For Non voice process at Cognizant

Wed, 11 Mar 2026 08:54:22 +0530

Job Description

Experience 0 to 11 months experience
Skill : Excellent Communication
Eligibility : Any Graduate ( 2023/2024/2025 pass outs only )
Knowledge in Customer Support background - Preferred
Flexible to work in Shifts
Working Model :Work from Office.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Coimbatore

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[Full Time] AIS Testing Supervisor- Medium Voltage Switchgear at Siemens

Wed, 11 Mar 2026 08:51:22 +0530

Job Description
Key Responsibilities:
Daily Operations:
1. Assign daily tasks to testing engineers based on FAT priorities.
2. Conduct toolbox talks and ensure PTW compliance before energizing power supply trolleys.
3. Supervise testing activities to ensure adherence to WIS and HIRA guidelines.
4. Monitor and ensure readiness of panels before FRT.
5. Address technical queries with support from FAT Leads.
6. Track and report daily testing output and team attendance.
Safety & Compliance:
1. Identify and intervene in unsafe acts and conditions.
2. Ensure strict adherence to EHS guidelines and participate in internal/external audits.
3. Maintain records of PTW, unsafe acts/conditions, and test equipment calibration.
Equipment & Documentation:
1. Oversee calibration, maintenance, and upgrades of testing equipment.
2. Ensure proper documentation of test procedures, findings, and results.
3. Operate various types of test equipment as required.
Training & Development:
1. Provide product and process training to test engineers.
2. Mentor junior engineers and support cross-functional team (CFT) collaboration.
Additional Duties:
1. Maintain 5S and general upkeep of the work area.
2. Participate in audits and problem-solving activities.
3. Occasionally perform duties of Final Quality Release Engineer or FAT Supervisor.
4. Visit vendor premises for in-process inspections.
5. Suggest improvements in quality and safety processes.

Minimum Qualification Required for the job
Degree in Electrical with 4-6 years' experience or Diploma in Electrical with 6-8 years' experience.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Siemens
Location(s): Mumbai

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[Full Time] Hiring Subject matter expert -QA at Cognizant

Wed, 11 Mar 2026 08:49:17 +0530

Job Description
Roles and Responsibilities
Design and deliver training programs for corporate clients on soft skills, voice & accent, and process training.
Conduct needs analysis to identify client requirements and develop customized training solutions.
Develop and maintain relationships with clients to understand their business objectives and provide tailored services.
Collaborate with subject matter experts to create engaging learning materials and content.
Evaluate the effectiveness of training programs through feedback mechanisms.
Desired Candidate Profile
3-6 years of experience in BPO/Call Centre industry or related field.
Strong knowledge of Soft Skills Training, Voice & Accent Training, Process Training, and Corporate Training methodologies.
Excellent communication skills (verbal and written) with ability to articulate complex concepts simply.
Ability to work independently as well as part of a team environment.
Flexible to work in night shifts and work from office
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Hiring For non voice Process-Telecom at Net Impact Solutions

Wed, 11 Mar 2026 06:43:39 +0530

Job Description
Hi ,
We are looking for a creative individual to handle customer escalations on LinkedIn, Facebook, and Instagram. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses
Job Title/ Designation - Sr. Customer Service Associate - Social Process
Process - Telecom
Location - Noida, Sector 62
Days of working 5 Days a week / Rotational off and shifts
Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances +Medical Insurance
Qualification - Graduation is MandatoryExperience - Min 1 Year Experience in customer service, handled social Media Escalations on linkedin, Facebook, Instagram current or previous.
Roles & Responsibilities:
Handling customer queries on social media platforms like Facebook, Twitter, Instagram etc.
Handling customer escalations/grievances.
Handling social media escalations on social media platforms.
Providing resolution to the customers.
If interested please call or whatsapp Divya :-8373955982 or else share resume on email id :-divya.sharma@netimpactlimited.com

Regards,
Divya Sharma
HR Team
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: Net Impact Solutions
Location(s): Delhi, NCR

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[Freshers] Content Moderator - HR Bhumika at Wipro

Wed, 11 Mar 2026 06:13:02 +0530

Job Description
Role & responsibilities -

We are looking for detailoriented candidates to join our Content Moderation / Language Translation team.
The role involves reviewing, moderating, and translating usergenerated content to ensure it meets quality, policy, and language standards.

24x7 rotational shift, 2 days rotational week off

Preferred candidate profile -
Freshers only
Graduation Mandatory
Good communication skills
Should know to Read, Write and Speak in the mentioned languages- Assamese, Punjabi, Kannada, Marathi, Gujarati, Oriya, Urdu, Bengali, Malayalam, Tamil, Arabic.

Perks-
MNC exposure
Cab Facility
Free Meals
Medical Facilities
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] Content Moderator- Regional Language at Wipro

Wed, 11 Mar 2026 03:15:12 +0530

Job Description
Role & responsibilities

We are looking for detailoriented candidates to join our Content Moderation / Language Translation team. The role involves reviewing, moderating, and translating usergenerated content to ensure it meets quality, policy, and language standards.

Preferred candidate profile

Graduation Mandatory
Fresher
Ready to Relocate in a week to Hyderabad
Rotational Shift
Must know Bengali/Punjabi/Malayalam/Assamese/Kannada/Marathi/Oriya/Tamil/Arabic/Gujrati/Urdu any of these languages + English
Must be comfortable reviewing sensitive content
Interested Candidates can share their resumes on 8951780478
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Customer Service Executive(Non Voice)- HR Shaeesta at Wipro

Wed, 11 Mar 2026 00:24:10 +0530

Job Description
We are looking for dedicated and detail-oriented candidates for our Non-Voice Process team. The ideal candidate must have strong communication skills and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:
Handle customer queries through chat/email support
Maintain accuracy and quality in documentation
Resolve customer issues with professionalism
Meet process targets and timelines

Requirements:
1-2 years of experience in Non-Voice / Back Office process
Excellent written communication skills
Strong computer & typing skills
Willingness to work in night shifts or rotational shifts
Ability to multitask and work under pressure

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Kolkata

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[Freshers] International chat Process-Customer Support (Only experienced) at IntouchCX

Tue, 10 Mar 2026 14:59:33 +0530

Job Description

Job Role- International chat Support

IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth.Job Overview. We are looking for enthusiastic and customer-focused individuals to join our international customer support team. As a Customer Service Associate (CSA), you will engage with customers from global markets (primarily the US) via Chat. Your role will focus on addressing inquiries, resolving issues, and proactively encouraging customer retention through tailored solutions.

Key Responsibilities
Handle inbound customer calls, with an emphasis on account cancellations, billing issues, and technical troubleshooting.
Re-engage users through persuasive communication and personalized retention offers.
Demonstrate deep understanding of products/services to support and educate customers.
Apply structured communication frameworks to provide efficient and empathetic resolutions.
Use cloud-based systems to manage customer interactions and document case details accurately.
Meet defined performance KPIs including:
Handle Time
Quality
Customer Satisfaction (CSAT)
Save Rate
Retention Metrics
Excellent verbal and written communication skills in English.
Strong interpersonal and rapport-building abilities.
Confident and persuasive communication style with a customer-first mindset.
Ability to remain calm and solution-oriented in high-pressure situations.
Comfortable using mobile platforms and troubleshooting across Android and iOS devices.
Aptitude for multitasking and prioritizing tasks in a fast-paced environment.
Attention to detail and accuracy in all aspects of work.
Openness to feedback and willingness to learn and adapt quickly.
Educational Qualifications & Experience-
Minimum: High school diploma or equivalent.
Fresher with excellent communication skills .
At least 0 to 6 months of experience in customer service (International Chat process preferred).
Prior experience in International Chat support is a strong advantage.
Why to join Intouchcx?
Be part of a global brand that values storytelling, creativity, and innovation.
Grow your career in a supportive, collaborative environment.
Work with diverse, driven teams that make an impact every day.
Perks and benefits:-
Performance based incentives
Outstanding rewards and recognition program
PF and ESI
5 days working 2 days rotational week offs
Note: 100% Work from Office
Interested Candidates please Reach out below mentioned Recruiter/Walk in to below mention location and mention top of resume Recruiter name and Carry Aadhar Card along with the resume.
For Reference please mention.
HR Simu.
Drop the Resume to the below contact .
8617739708

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International chat Process Executive at IntouchCX

Tue, 10 Mar 2026 12:34:49 +0530

Job Description
We are looking for enthusiastic and customer-focused professionals for an International Chat Process role. The candidate will be responsible for providing prompt and accurate support to international customers through chat platforms.

Key Responsibilities
Handle customer queries and concerns via live chat support.

Provide accurate information about products, services, or processes.

Resolve customer issues efficiently while maintaining high customer satisfaction.

Follow company guidelines and standard operating procedures while interacting with customers.

Maintain proper documentation of customer interactions in the system.

Meet quality, productivity, and response time targets set by the process.

Escalate complex issues to the appropriate teams when required.

Eligibility Criteria
Experience: 6 months to 4 years in International Chat/International BPO process.

Only international process experience will be considered.

Excellent written English communication skills.

Strong typing and multitasking abilities.

Basic computer knowledge and familiarity with chat tools or CRM systems.

Willingness to work in night shifts and graveyard shifts.

Preferred Skills
Good problem-solving and analytical skills.

Ability to handle multiple chats simultaneously.

Customer-oriented mindset with strong interpersonal skills.

Ability to work in a fast-paced environment.

Apply now by sharing your resume to yasmidha.noor@intouchcx.com (OR) (+91) 7386528418
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Hiring Freshers For News Analyst Role at Cognizant

Tue, 10 Mar 2026 12:09:48 +0530

Job Description
**Cognizant Walk-in Drive: Exciting Career Opportunities Awaits** Are you ready to take your career to the next level? Join us at our **Walk-in Drive** in Hyderabad and explore a world of possibilities! Freshers : Students who graduated in 2022, 2023, 2024 or 2025 with a three or four-year full-time degree only are invited to apply
Drive Date: 11th March, 2026
Timing: 11 AM to 1 PM
POC : ADIBA
Venue:
Hyderabad: Cognizant office, First floor, Building No 12A, Raheja Mindspace, Madhapur, Hyderabad. **What to Bring**:
- Updated resume
- Xerox of Government-issued ID
- 2 Passport size photographs

About the Role:
As a News Analyst, you will play a crucial role in our algorithm training process, helping to define factors that are important to our clients. You will be at the forefront of breaking news, leveraging your passion for technology, social media, and online content.
Who You Are:
You are a highly motivated professional with expertise in mass communications, copy editing, journalism, or similar assignments. You thrive in a dynamic environment and have a keen interest in real-time data analysis and quality assurance.
Key Responsibilities:
Monitor and analyse real-time data from multiple datasets
Identify and investigate errors in news alerts and captions
Cross-check information with social media posts for accuracy, completeness, and factual correctness
Write and edit captions for social media posts
Audit and programmatically apply business rules for data validation
QA algorithmic is to improve the quality of the dataset output
Stay up-to-date on new policies, processes and procedures impacting the QA workflow
Adapt quickly in a rapidly changing environment
Desired Skills & Experience:
Degree in Journalism, Communications, English, Political/Social Sciences, or related fields
Expertise in mass communications, copy editing, journalism, or similar assignments
Excellent written and verbal communication skills
Strong organizational skills with the ability to manage multiple competing priorities
Goal and result-oriented mindset
Professional proficiency in a foreign language is a plus
Strong English skills at a B2 level or higher
Why Join Us:
Be part of a cutting-edge team at the intersection of news and technology.
Work in a flexible, remote environment with 24/7 project shifts.
Contribute to a dynamic and rapidly evolving field.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Freshers] International chat process at IntouchCX

Tue, 10 Mar 2026 11:47:18 +0530

Job Description
We are hiring experienced Customer Support Associates for our International Non-Voice (Chat) Process. This role is ideal for individuals who possess lightning-fast typing skills and a high command of written English. You will be responsible for resolving global customer queries via real-time chat interfaces.

Perks & Benefits :

Fixed Salary: Decent hike on previous CTC.
Social Security: PF, ESI, and Health Insurance.
Safe Commute: 2-way transportation (Pick-up & Drop) for night shifts.
Culture: Friendly, diverse, and inclusive workplace.
Growth: High-growth potential with internal job postings (IJP).

Key Responsibilities :

Multitasking: Manage 2-3 concurrent chat sessions with international customers.
Resolution: Provide accurate, written solutions to complaints and service queries.
Tone & Etiquette: Maintain a professional, empathetic, and helpful "online interaction."
Accuracy: Ensure zero grammatical errors and adhere to brand communication guidelines.
Documentation: Summarize and log chat transcripts into the CRM system.

Eligibility Criteria :

Experience: Minimum 6 months in an International Chat Process.
Written Skills: Exceptional written English (Grammar, Punctuation, and Vocabulary).
Typing Speed: Minimum 30-40 WPM with 95% accuracy.
Availability: Must be comfortable with Night/Graveyard shifts.

Note: No Freshers, No Current Students and this is a pure Customer Support (Chat) role. Candidates looking for Content Moderation, Ad Review, or Data Entry roles need not apply. This role involves real-time interaction with global customers.

Contact Details for Interview :

Call HR: Jawwad Khan - 9000313600
Email: jawwad.khan@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Hiring For International Chat Process at IntouchCX

Tue, 10 Mar 2026 11:09:46 +0530

Job Description
We are looking for experienced and customer-oriented professionals for an International Chat Process. The candidate will handle customer queries via chat, ensuring timely and accurate resolutions while maintaining high service standards. Applicants must have prior experience in international chat support and be flexible to work night shifts.
Key Responsibilities :
Handle inbound and outbound customer interactions via chat support.
Resolve customer queries efficiently with a customer-first approach.
Provide accurate information regarding products/services.
Maintain quality standards and achieve defined KPIs (CSAT, Quality, Productivity).
Document and update customer interactions in CRM systems.
Escalate complex cases to the concerned team when required.
Eligibility Criteria :
Minimum 6 months of experience in International Chat Process (Mandatory).
Typing speed of at least 30 WPM with good accuracy.
Excellent written communication skills in English.
Flexible to work in night shifts.
Basic computer knowledge and multitasking ability.
Required Skills:
Strong written communication and grammar skills.
Good problem-solving abilities.
Ability to handle multiple chats simultaneously.
Customer-focused mindset.
Ability to work in a fast-paced environment.
Compensation & Benefits:
Competitive salary package
career growth opportunities.
Other company benefits as applicable.

Contact - Naaz
Phone number - 9154225747
Email - shahistha.naaz@intouchcx.com
Mention HR Naaz on top of your resume

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Customer Engagement Executive at Axis Max Life

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Maximize Applied to paid to meet business plan
Hub Hold Cases resolution within TAT
NFTR % Reduction
MIS and Reports/Dashboards
Follow-up for GO Actionable resolution
Booking & Tracking of Medical reports
Customer complaint resolution within TAT
Maximize Persistency Collection
Auto-pay Traction / ECS Registration
POSV / Welcome Call
Managing end to end operational process along with teams in the field & distribution leaders
Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations.
Managing dashboard for Quality of business
Adoption of various digital initiatives among distribution

Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Axis Max Life
Location(s): Kolkata

Apply

[Full Time] Assistant Manager - Customer Engagement at Axis Max Life

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Key Responsibilities:
Streamlined Operations processing
Process new business (scanning, qc, Welcome calling etc.)
Support resolution of field actionable:
Discrepancies
Add info
Counter offers
Managing end-to-end WIP
Liaisoning with other support units at Home Office (such as Finance, Administration, NB, Renewals, Claims, IT) to ensure that all operational issues of the Hub are resolved
Ensuring MIS and dashboards are published / shared with the required teams
Follow through on all customer service requests to ensure all requirement as submitted in one go.
Help resolve all customer complaints pertaining to the hub including follow up with the bank and distribution team for the same.
Ensuring 100% compliance in all established processes and procedures
Implement key initiatives and mission levers in the Hub
Quality initiatives and process standardization across Hub

Preferred candidate profile
A Graduate/MBA
Experience in operations or customer services.
Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Axis Max Life
Location(s): Coimbatore

Apply

[Full Time] Chat Support Executive at Teleperformance

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Job Description
We are hiring for the HP Chat Support Process supporting HP India customers. The role involves handling customer queries through chat and social media (SoMe) platforms, providing assistance for HP personal systems, printers, and related technical issues. The candidate will be responsible for delivering prompt, accurate, and customer-focused support while maintaining a high standard of service experience.
This is a 24/7 chat-based customer support role with 6 days working and 1 rotational off. The position requires strong communication skills, basic technical understanding of computer systems/printers, and the ability to troubleshoot customer issues efficiently through written communication.

Process Details
Process: HP India Chat Support
Channel: Chat & Social Media (SoMe)
Working Days: 6 days a week
Week Off: 1 rotational off
Shift Window: 24/7 rotational shifts
Customer Base: HP customers across India

Roles and Responsibilities
Handle customer queries via chat and social media platforms related to HP products.

Provide technical troubleshooting support for HP personal systems (laptops/desktops) and printers.

Diagnose customer issues and guide them with step-by-step resolutions through chat.

Assist customers with basic setup, configuration, connectivity, and performance issues.

Maintain high customer satisfaction levels by delivering prompt and professional responses.

Escalate complex technical issues to the appropriate support teams when required.

Adhere to process guidelines, quality standards, and SLAs.

Stay updated with HP products, troubleshooting techniques, and support tools.

Manage multiple chats simultaneously while maintaining response quality and efficiency.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Full Time] Senior Associate/ Assistant Manager - Customer Service at Axis Max Life

Mon, 09 Mar 2026 12:00:00 +0530

Job Description

Role & responsibilities:

Resolution of Queries:
Resolve all escalated complaints from Agent Advisor & Customers within the defined Service Level Agreements
Ensure adherence to documented processes, procedures and controls
Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved
Ensure follow up with customers / Agents to ensure complete satisfaction
Publish MIS and Dashboards

Measure of Success:
Customer satisfaction scores
Agent satisfaction scores
TAT of Customer/Agent query resolution as per defined SLA
100% compliance to standards.

Data Analysis:
Help in Root cause analysis of Queries / Complaints received
Strictly follow the Escalation Matrix
Preferred candidate profile:
Graduate with 1-2 years' experience in Operations / Customer Care
The applicant should have Excellent English & Hindi speaking skills, a keen interest in the Internet and strong working knowledge of computers
Must have an experience to work in Insurance/ Banking sector
Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Full time
Contact Details:
Company: Axis Max Life
Location(s): Noida, Gurugram

Apply

[Full Time] Content Moderation Specialist at Concentrix

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Job Description
Concentrix Pune is hiring Content Moderation Specialists to review digital content and ensure platform safety. Ideal candidates should have excellent English communication skills, strong attention to detail, and the ability to work in a fastpaced global environment.
Responsibilities
Review and moderate usergenerated content as per defined guidelines
Identify and flag inappropriate or sensitive content
Maintain accuracy, quality, and consistency across reviews
Ensure a safe and positive experience for platform users
Meet daily productivity and quality targets
Preferred candidate profile

Skills Required
Excellent English communication (verbal & written)
Strong attention to detail & analytical thinking
Ability to make quick, logical decisions
Comfortable working in 24x7 rotational shifts
Minimum 1+ year of experience in Content Moderation or Customer Service
Professional, adaptable, and comfortable with fastpaced environments
Immediate joiners preferred
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Concentrix
Location(s): Pune

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[Full Time] Customer Support- Chat Support at Teleperformance

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Process -Chat Process
Location - Thane
Dealing with Indian Customers)
SoMe (Social Media):
Queries regarding customers personal systems and printers & other issues and how to troubleshoot
Chat Process
6 days working & 1 rotational off
Shift window: 24/7
Assessments: AMCAT & Typing
Writex: 55
Typing: 30 WPM, 90% accuracy
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Freshers] Customer Care Executive at Teleperformance (TP)

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
( MEGA WALKIN DRIVE )

International Travel Email Process

Grad / UG Min. 6 months exp. in BPO required

Graduated freshers can also apply

Salary 26K in hand

Both side cabs Provided

5 Days working

2 Days rotational offs

Note: Only immediate Joiners required

Please mention recruiter's name on CV (HR Vishwajit)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Full Time] Chat Support Executive at Teleperformance

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Respond to customer queries via chat and social media platforms.

Provide technical troubleshooting support for HP laptops, desktops, and printers.

Guide customers with step-by-step solutions for device-related problems.

Identify and diagnose basic hardware and software issues.

Escalate complex technical issues to the appropriate support teams.

Maintain professional communication and service quality standards.

Document customer interactions and resolutions accurately.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Full Time] Customer Engagement Executive at Axis Max Life

Sun, 08 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Managing office administration assets and upkeep of the same.
Agents Contracting
New Business Processing
Banking of Initial & Renewal Premium
Managing Petty cash & vendor payments
Retention of Surrender Requests
Execution of all Service Requests - Post Policy Issuance
Reverting on customer queries and complaints
Maintaining high NPS Scores
Life and Health Claims processing
Handling compliance issues
Audit Rating

Preferred candidate profile
Graduate / Post-Graduate in any discipline.
2-3 years experience handling front end customer services
Knowledge of service quality is required

Languages

English
Kannada
Tamil
Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Axis Max Life
Location(s): Bengaluru

Apply

[Full Time] Customer Engagement Executive at Axis Max Life

Sun, 08 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Managing office administration assets and upkeep of the same.
Agents Contracting
New Business Processing
Banking of Initial & Renewal Premium
Managing Petty cash & vendor payments
Retention of Surrender Requests
Execution of all Service Requests - Post Policy Issuance
Reverting on customer queries and complaints
Maintaining high NPS Scores
Life and Health Claims processing
Handling compliance issues
Audit Rating

Preferred candidate profile
Graduate / Post-Graduate in any discipline.
2-3 years experience handling front end customer services
Knowledge of service quality is required

Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Axis Max Life
Location(s): Bilaspur

Apply

[Full Time] Customer Engagement Executive at Axis Max Life

Sun, 08 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Managing office administration assets and upkeep of the same.
Agents Contracting
New Business Processing
Banking of Initial & Renewal Premium
Managing Petty cash & vendor payments
Retention of Surrender Requests
Execution of all Service Requests - Post Policy Issuance
Reverting on customer queries and complaints
Maintaining high NPS Scores
Life and Health Claims processing
Handling compliance issues
Audit Rating

Preferred candidate profile
Graduate / Post-Graduate in any discipline.
2-3 years experience handling front end customer services
Knowledge of service quality is required

Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Axis Max Life
Location(s): Delhi, NCR

Apply

[Walk-ins] Wipro || Walk In Interview || Freshers at Wipro

Sun, 08 Mar 2026 12:00:00 +0530

Job Description
Greetings from WIPRO.
Walk-in drive for Freshers

Required Skills:
Should be excellent in English communication
Good knowledge in MS Office and on Computer

Specifications:

Work location- Hyderabad
Should be flexible to "Work from Office"
Should be flexible to work in Rotational shifts (Including night shifts)
Qualification- Any Graduation (should have all documents - PC & CMM Mandatory)
Pursuing candidates are not eligible (Graduation or post-graduation)
Need immediate joiners
Working days- 5 Days a week with 2 days of rotational week off.

Interview Location: Wipro campus - Gachibowli, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032

Please carry below mandatory documents for the interview: -
1) Updated Resume
2) Recent Passport size photograph (taken in last 3months)
3) Updated PAN (Original)
4) Provisional certificate of Graduation (xerox copy)

Note : PAN Card Original only acceptable, Internet copy or copy taken from Mee Seva will not be acceptable.
Thanks & Regards,
Wipro TA Team
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Walk-ins] Wipro Mega walk-in drive For Freshers|| Mapping role|| 9th To 13th Mar at Wipro

Sun, 08 Mar 2026 12:00:00 +0530

Job Description
Greetings from WIPRO,

Walk-in drive for Freshers for Mapping role !!!

Required Skills:
Should be excellent in English communication
Good knowledge in Excel and on computer
Should have good knowledge on mapping (GIS, GPS..etc)

Specifications:
Work location- Hyderabad
Should be flexible to "Work from Office"
Should be flexible to work in Rotational shifts (Including night shifts)
Qualification- Graduation (should have all documents, PC & CMM Mandatory)
Pursuing candidates are not eligible (Graduation or post graduation)
Only Fresher's are eligible to apply
Need immediate joiners
Working days- 5 Days a week with 2 days of rotational week off.,

Interview Location: Wipro campus, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032

Please carry below documents for the interview:-
1) Updated Resume
2) Recent Passport size photograph (taken in last 3 months)
3) PAN card- (Original Hard copy document mandatory)
4) Provisional certificate of highest qualification.(Graduation/ PG)

Thanks & Regards,
Wipro TA Team
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Opening For WFM role at Cognizant

Sun, 08 Mar 2026 07:40:45 +0530

Job Description
The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real time using workforce management tools and ACD real-time displays. The RTA works closely with Operations, promptly communicating non-adherence events so that agents can be redirected as needed to maintain service levels. The role includes monitoring agent behaviours such as talk time and after-call work, identifying when these exceed defined thresholds, and calling out such events to ensure operational efficiency.
The RTA also tracks real-time campaign statisticsincluding service levels, staffing, and interval requirementsto ensure contractual standards are met. They provide timely feedback to Workforce Management leads and Operations leadership on campaign status and performance trends. In addition, the RTA may be required to adjust agent skill associations, support schedule changes, and provide both real-time and historical reporting as needed.
The RTA collaborates with scheduling teams to assist with shift bids, swaps, and time-off requests, ensuring optimal coverage across all workflows. By maintaining accurate records and proactively communicating with stakeholders, the RTA plays a critical role in supporting business objectives and delivering a seamless customer experience.
The RTA is also responsible for conducting Root Cause Analysis (RCA) on service level misses or adherence issues and sharing findings and action plans with both internal teams and clients as appropriate

Qualifications
1. 1+ years of experience in Workforce Management, Real Time Analysis, includingscheduling and forecasting experience with software packages such asAvaya CMS, Intercom, Sales Force, Verint, IEX, Aspect eWFM, etc.
2. Experience in a large (100 agents minimum), multi-site call center operationwith outsourced sites, and multiple lines-of-business
3. Analytical experience with data, systems, and operations
4. Excellent analytical, organizational, problem solving, verbal and written communication skills
5. Significant creativity is required
6. Excellent communication and interpersonal skills for effective collaboration with internal teams and clients.
7. Ability to handle multiple tasks and work in a fast-paced environment.
8. Flexibility to adapt to changing requirements and priorities.
9. Ability to work independently, within a team environment and with multiple priorities
10. Proficient in current industry standard PC applications and systems (e.g. Excel, PowerPoint, Power BI, Tableau and Word)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Opening For Scheduling - TL at Cognizant

Sun, 08 Mar 2026 01:13:31 +0530

Job Description
Create a shift roster or schedule shells per line of business based on call patterns.
Review and monitor staffing requirement daily, weekly, monthly.
Identify leakage patterns and propose solutions.
Create and administer entitlement planning that are aligned to HR and business processes.
Ensure scheduling accuracy.
Provide ideas and support process automation.
Attend management meetings, as required.
Other assigned tasks as required by the business

At least 2-5 years of experience in Scheduleing and Forecasting
Expericnes in WFM tools ( Verint /Calabrio/ IEX / Genesys )
At least 2 year of experience is people management
Experience in working in WFM and/or in the BPO/Contact Center Industry and can demonstrate understanding of applicable performance metrics and data
Knowledge in MS Office, Looker Studio, Google Spreadsheet

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Operations Executive at HDB Financial Services

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
:"
Key Responsibilities: Processing and Disbursement of files.
Checking KYC documents.
Handling all branch administration activities.
Regular follow-ups with customers.
Maintaining Compliance Documents up to date .
Key Handling.
","skills":["Good Communication Skills","High level of Self Drive/Enthusiasm"],"
Job Classification
Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Onboarding - Non Voice
Employement Type: Full time
Contact Details:
Company: HDB Financial Services
Location(s): Ankleshwar

Apply

[Freshers] Cognizant hiring Freshers_Hyderabad at Cognizant

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Must have skills/ qualifications
Good verbal and written communication skills
Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering
Freshers or 0-6 months of experience in similar environments/ tech companies
Cognitive threshold of 1,100 through AMCAT assessments for Data Interpretation, Logical Reasoning, Quantitative Skills and Reading Comprehension
Ability to work as a team and demonstrate collaborative culture
Technological savviness - able to quickly understand Alphabets products which are technical in nature
Strong familiarity with Google products/ software e.g. Chrome, Docs, Trix etc.
Quick learning and understanding of complex processes
Deliver high quality and ensure process compliance
Additional preferences

Comfortable with a rapidly-changing environment
Broad understanding of driving laws/ lane guidelines/ traffic signals. Driving experience a plus
Proactively identify issues and suggest solutions on how to make projects run more smoothly.
This role requires flexible shifts and 24/7 coverage(including night shifts and public holidays)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] Chat Support Executive - US Process at Teleperformance (TP)

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Profile : Email Support Executive
Exp : 0 to 4 Years
Location : Noida ( Sector 135 )
Mode : Work form Office
Shift : US Shift

Role and Responsibilities

Respond to customer inquiries and complaints via email in a timely and professional manner
Understand customer issues and provide accurate solutions or escalate when necessary
Maintain proper documentation of customer interactions in CRM systems
Follow company communication guidelines and email templates

Best Regards
Mohammad
7669451026
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Full Time] Operations Executive - CV at HDB Financial Services

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
:"
Job Role:

Co-ordination with central ops team for CV Business.
Preparing Daily / Monthly MIS reports.
Customer KYC and secondary documents verification.
Ensuring on-time payments of the customers.
Ensure adherence of policies at all levels Thorough checking of all the files and ensure the data is complete and relevant.

Key Responsibilities: Processing and Disbursement of files.
Checking KYC documents.
Handling all branch administration activities.
Regular follow-ups with customers.
","skills":["Good Communication Skills","High level of Self Drive/Enthusiasm"],"
Job Classification
Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Onboarding - Non Voice
Employement Type: Full time
Contact Details:
Company: HDB Financial Services
Location(s): Mumbai

Apply

[Full Time] Senior Real Time Analyst ( WFM Managed Services) at IntouchCX

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
About the Job
The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.
As Senior Real Time Analyst (RTA), You Will
Act as shift point of contact:
Overlook the team in the absence of the Manager/Supervisor
Conduct RTA huddles and pass updates to the team
Act as SME and train new members in the team
Queue management:
Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day
Situational management (vendor level)
BCP situations: Tools issues, WFM Systems issues, etc.
Routing / downtime issues - Create and manage war room o Make announcements about outages on respective client tools.
Intraday Management
Facilitate daily syncs with clients/vendors to review performance
Monitor forecast vs actual governance at the enterprise level (service KPIs, handling capacity, shrinkage, handle time, service levels)
Re-forecast within the day to project staffing gaps and share across the network to address over/under staffing
Approve and push extra time/VTO/off phone requests by vendors
Communicate directly with the stakeholders on trends, staffing levels, and mitigation tactics needed to improve service levels performance
Perform root cause analysis (end of day) & provide updates to enterprise network & leadership team
Reporting:
Track daily/weekly/monthly performance and provide context on the following metrics:
Service Level/ASA
Shrinkage/Absenteeism
EOD reports
Additional tasks:
Provide regular feedback to the planning and scheduling team
As Senior Real Time Analyst (RTA), You Have
A University education with a technical background (mathematical or statistical course desirable) is preferred
3+ years previous call center experience required
Minimum 1 year WorkForce Management experience is required
Previous work experience working with Global vendors is considered an asset
Advanced level of MS Excel/Google sheets
Pivot Tables
V-Lookup/X-Lookup
Index/Match
Ability to create charts/graphs
1+ years of previous experience with any WFM tools is required
NICE IEX
Aspect eWFM
Verint
Calabrio
Knowledge of programming / Tableau will be an asset
Excel/BI/Reporting tools certifications will be an asset
Good communication skills,local language and English (required)
Additional languages would be an asset
Ability to identify emerging trends, measure impact on the business and use good judgment
Experience in facilitating meetings
Proactively distill and analyze data, charts, and graphs into actionable insights & present recommendations to stakeholders and other audiences
Able to collaborate with clients cross-functional teams and vendor RTA teams
Clear and concise, written and verbal communication (in English)
Fundamental understanding of call center metrics
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Contract] Customer Support - Content Reviewer at Tech Mahindra

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
Requi
Job title / Designation: Content Reviewer
Employment type: Contractual - 3 months
Key skills: Content Reviewer or Fresher
Company industry: BPS
Department & Role category: Quality Analysis
Work mode: Work from Home
Job location: Noida
Work experience (years):Freshers or experienced

Educational qualification: Any Graduate or Undergraduate

Please note: you will get Assessment link over your mail once you apply for this job.

Key Responsibilities
Evaluate and tag video, audio, and image content according to client guidelines.
Review diverse content (audio, video, text, photos) and make judgments within specified options.
Participate in calibration sessions with team members, other locations, or clients as instructed by the Command Center or superiors.
Collaborate with team members to share best practices.
Work effectively both independently and as part of a team.
Communicate clearly with internal and external contacts as required.
Manage multiple assignments concurrently.
Adhere to Tech Mahindra and client procedures, policies, and guidelines.
Follow and adhere to all KPI-related tasks to prevent business impact.
Ensure breaks are pre-approved by the SME, Team Leader, or Managers.
Comply with all instructions from the Team Leader, Command Centre, or superiors.
Adhere to all process-specific policies.
Maintain confidentiality for all process-related work and critical details.
Undertake any additional ad hoc tasks that contribute to improved client service or KPI enhancement.
Identify opportunities that would help enhance the existing workflow

3. Skills / Qualifications Required
Language Proficiency: Expert written and verbal skills in the designated language, including fluency in both writing and speaking.
Cultural Affinity: Must be a native of the country where the selected language originated.
Computer Skills: Basic computer proficiency with a typing speed of 25-30 Words per minute.
Excellent verbal and written communication abilities.
Strong logical reasoning and decision-making skills.
Ability to multitask and adapt to rotational shifts.
Under-graduate or Graduate in any stream

Please Note:
Required Laptop Configuration- Windows 10 & above with minimum 8 GB RAM
Connectivity- 10 MBPS minimum only Broadband. No mobile hotspots
Work Timings - 9AM - 6.30 PM (Should be open to do 24*7)
Employment category - Fixed term for 3 Months

Kindly share you resume on gb00742132@techmahindra.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Contract
Contact Details:
Company: Tech Mahindra
Location(s): Noida, Gurugram

Apply

[Full Time] Support Function Executive (Standard) at Infogain

Mon, 02 Mar 2026 12:00:00 +0530

Job Description

Hiring for the Business finance Team. Looking for immediate fulfilment - preferably someone with shorter notice period of 1 month or less. Bangalore is preferred location. Work from office - 1 to 2 days a week. CTC budget - Rs. 18 lakhs (negotiable)

EXPERIENCE

3-4.5 Years

SKILLS

Primary Skill: Support

Sub Skill(s): Support

Additional Skill(s): Finance Operations

ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krak w, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Infogain
Location(s): Bengaluru

Apply

[Freshers] GIS Mapping Fresher at Cognizant

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
A Geographic Information System (GIS) is a computer system that analyzes and displays geographically referenced information. Geographic information system(s), GIS
GIS is a technology that is used to create, manage, analyze, and map all types of data.
GIS connects data to a map, integrating location data (where things are) with all types of descriptive information (what things are like there). This provides a foundation for mapping and analysis that is used in science and almost every industry. GIS helps users understand patterns, relationships, and geographic context. The benefits include improved communication, efficiency, management, and decision-making.
Good to have: Basic knowledge on GIS Mappings
Sound image and map data / layers interpretation skills
Able to demonstrate skills pertaining to digitization and updating of Vector map layers

Responsibilities

Understand & Interpret features on satellite and aerial imageries with good acumen.
Digitize and update vector map layers
Perform QA and QC on Map layers (Vector and Raster).
Maintain a high level of accuracy by taking proper action/decision on each case.
Follow all compliance and security measures relating to client data.
Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
Adhere to process norms and structure.

Candidate should be :
Ok for Rotational shift
Ok for working from Office from Pune location
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Pune

Apply

[Walk-ins] Mega walk in For international chat process - only exp at IntouchCX

Mon, 02 Mar 2026 12:00:00 +0530

Job Description

Greeting From IntouchCX,

Intouch CX is a leading global customer experience company, is hiring experienced professionals for its International Chat Support (Dual Chat) process in Hyderabad.

Walk-In Details:

Venue: Intouch CX, 5th Floor, Building B16, Raheja Mindspace, Hi-Tech City, Hyderabad

Time: 11:00 AM 4:00 PM

To Get a quick response drop your updated CV on below number.

HR Contact: Shaheen 99899 56178

Email Resume To: shaheen.sultana@intouchcx.com

Job Role : International Chat Process (Dual Chat)

Experience Required
1 year to 3 years

International chat support experience must be documented (on paper)

Job Role & Candidate Requirements:

Minimum 1 year of international dual chat experience

Strong written communication skills

Typing speed of 40+ WPM

Comfortable with night shifts & rotational week-offs

Excellent customer handling & multitasking skills

Familiarity with chat support tools and workflows

Experience with US / UK / Australian processes is an added advantage.

What We Offer :
PF & ESI

Two-way transport (Pick-up & Drop)

Career growth in a global work culture

Documents to Carry :
Updated resume

Valid Government ID proof

Don't Forget to Write Hr Shaheen On Top Of Your Resume

Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Cognizant hiring Freshers_Hyderabad at Cognizant

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
Must have skills/ qualifications
Good verbal and written communication skills
Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering
Freshers or 0-6 months of experience in similar environments/ tech companies
Cognitive threshold of 1,100 through AMCAT assessments for Data Interpretation, Logical Reasoning, Quantitative Skills and Reading Comprehension
Ability to work as a team and demonstrate collaborative culture
Technological savviness - able to quickly understand Alphabets products which are technical in nature
Strong familiarity with Google products/ software e.g. Chrome, Docs, Trix etc.
Quick learning and understanding of complex processes
Deliver high quality and ensure process compliance
Additional preferences

Comfortable with a rapidly-changing environment
Broad understanding of driving laws/ lane guidelines/ traffic signals. Driving experience a plus
Proactively identify issues and suggest solutions on how to make projects run more smoothly.
This role requires flexible shifts and 24/7 coverage(including night shifts and public holidays)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] Non- voice associate at Creative Hands HR

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
Job highlights

We're Hiring Process Executives for Chat & Email Support.
Fresh graduate with strong English grammar, communication skills, and good typing speed
Engage with customers via chat support, provide accurate information, and resolve queries
Competitive salary and incentives offeredRole & responsibilities
kindly apply here , we will call once your profile is shortlisted.
Job Classification
Industry: Recruitment / Staffing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Creative Hands HR
Location(s): Hyderabad

Apply

[Freshers] Cognizant hiring Freshers_Hyderabad at Cognizant

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
Must have skills/ qualifications
Good verbal and written communication skills
Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering
Freshers or 0-6 months of experience in similar environments/ tech companies
Cognitive threshold of 1,100 through AMCAT assessments for Data Interpretation, Logical Reasoning, Quantitative Skills and Reading Comprehension
Ability to work as a team and demonstrate collaborative culture
Technological savviness - able to quickly understand Alphabets products which are technical in nature
Strong familiarity with Google products/ software e.g. Chrome, Docs, Trix etc.
Quick learning and understanding of complex processes
Deliver high quality and ensure process compliance
Additional preferences

Comfortable with a rapidly-changing environment
Broad understanding of driving laws/ lane guidelines/ traffic signals. Driving experience a plus
Proactively identify issues and suggest solutions on how to make projects run more smoothly.
This role requires flexible shifts and 24/7 coverage(including night shifts and public holidays)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] Opening For Non voice process at Cognizant

Sun, 01 Mar 2026 12:00:00 +0530

Job Description

Experience 0 to 11 months experience
Skill : Excellent Communication
Eligibility : Any Graduate ( 2023/2024/2025 pass outs only )
Knowledge in Customer Support background - Preferred
Flexible to work in Shifts
Working Model :Work from Office.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Opening For Non voice process at Cognizant

Sun, 01 Mar 2026 12:00:00 +0530

Job Description

Experience 0 to 11 months experience
Skill : Excellent Communication
Eligibility : Any Graduate ( 2023/2024/2025 pass outs only )
Knowledge in Customer Support background - Preferred
Flexible to work in Shifts
Working Model :Work from Office.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Coimbatore

Apply

[Walk-ins] Mega Walk In Drive For International Chat Process - Imm Joiner at IntouchCX

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Greeting From IntouchCX,

Intouch CX is a leading global customer experience company, is hiring experienced professionals for its International Chat Support (Dual Chat) process in Hyderabad.

Walk-In Details:

Venue: Intouch CX, 5th Floor, Building B16, Raheja Mindspace, Hi-Tech City, Hyderabad

Time: 11:00 AM 4:00 PM

To Get a quick response drop your updated CV on below number.

HR Contact: Shaheen 99899 56178

Email Resume To: shaheen.sultana@intouchcx.com

Job Role : International Chat Process (Dual Chat) Experience Required

1 year to 3 years

International chat support experience must be documented (on paper)

Job Role & Candidate Requirements:

Minimum 1 year of international dual chat experience

Strong written communication skills

Typing speed of 40+ WPM

Comfortable with night shifts & rotational week-offs

Excellent customer handling & multitasking skills

Familiarity with chat support tools and workflows

Experience with US / UK / Australian processes is an added advantage.

What We Offer :

PF & ESI

Two-way transport (Pick-up & Drop)

Career growth in a global work culture

Documents to Carry :

Updated resume

Valid Government ID proof

Don't Forget to Write Hr Shaheen On Top Of Your Resume

Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] L1 Support Professional at Infobeans

Fri, 27 Feb 2026 12:00:00 +0530

Job Description

Roles and Responsibility

Provide first-level support to end users through ticketing tools, Teams, and Zoom calls.

Investigate website outages reported by end users and collaborate with L2/L3 teams when necessary.

Manage user provisioning, password resets, new passwords, account activation/deactivation, and prepare weekly status reports for clients.

Work closely with DBAs, Dev, IRC teams, and BAs to resolve issues efficiently.

Communicate effectively with end users to provide timely and professional support.

Collaborate with internal teams to ensure seamless service delivery.

Job Requirements

Minimum 2 years of experience in customer service or a related field.

Excellent communication and problem-solving skills.

Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Strong analytical and troubleshooting skills.

Experience with ticketing tools, Teams, and Zoom calls is preferred.

Familiarity with user provisioning, password resets, and account activation/deactivation.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Infobeans
Location(s): Indore

Apply

[Full Time] Customer Support Executive - International at Teleperformance

Fri, 27 Feb 2026 12:00:00 +0530

Job Description

We are looking for a highly skilled and customer-focused individual to join our team as a Customer Support Executive in an international setting. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and courteously.

Provide timely and accurate information about products or services.

Use problem-solving skills to address complex customer complaints.

Collaborate with internal teams to enhance customer experience.

Maintain high product knowledge to effectively support customers.

Consistently meet or exceed performance targets and quality standards.

Job Requirements

Excellent communication and interpersonal skills.

Ability to work in a dynamic and changing environment.

Strong problem-solving and analytical skills.

Proficient in using CRM software and other relevant tools.

Ability to work independently and as part of a team.

Strong attention to detail and organizational skills.

UG education: Any Graduate.

PG education: Any Postgraduate.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mohali, Chandigarh

Apply

[Walk-ins] Data Operator at Teleperformance

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries
Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
Acting as liaison between customers, production and distribution departments related to specific customer orders
Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets
An entry-level position typically requiring limited prior skills, knowledge or experience
Work is based on detailed procedures and guidelines
Most often manual or support-related work.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Freshers] Chat Process Executive at Firstsource

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
HIRING FOR INTERNATIONAL CHAT PROCESS
WFO

Location:
FIRSTSOURCE 1st Floor, Athena Building, Recruitment Team
Nearby Prism Tower,
Goregaon West 400090

Education Qualification:
Graduate fresher and HSC with experienced can apply (Commerce & Arts can Apply).

SKILLS REQUIRED: Excellent verbal and Written communication skills. Basic Computer Knowledge.

SHIFTS: 5 Days Working & 2 Rotational Week Off
.
Transport boundary:

Western line- Church gate to Virar.
Central line- CST to Thane [MAIN CITY].
Harbour line- CST to Vashi.

Salary : Upto 3.5 Lpa

Role: Customer Service Associate.

Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations.

Employment Type: Full Time, Permanent.

Role Category: Chat process.

1. Educational documents ( all originals).
2. Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement).
3. Aadhar card, PAN card.

Interested candidates please share your resume on what's app or call on 9359339216 or Mail CV on prajakta.sawant@firstsource.com

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: Firstsource
Location(s): Mumbai

Apply

[Freshers] Customer Support Executive at Teleperformance (TP)

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Respond to customer complaints and concerns in a timely manner.
Collaborate with internal teams to resolve complex customer issues.
Maintain accurate records of customer interactions and transactions.
Continuously improve knowledge and skills to enhance customer support services.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to adapt to changing situations and priorities.
Strong attention to detail and organizational skills.
Freshers can apply for this role.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Contract] Customer Support Associate at Sutherland

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Job description

Greetings from Sutherland!!!

We are hiring candidates for International No -Voice Support.

Job Criteria:

Handle Customer queries through Chat / Email.
Provide accurate and timely information to customer inquiries.
Resolve customer issues and complaints effectively.
Work in coordination with team members to achieve service targets.
Stay updated with product information and company policies.
Excellent verbal communication skills
Should be available to join us immediately.

Shift Timings & Off:

5-day work week with 2-days rotational week offs (Predominantly night shifts)

Educational Qualification : +2(Graduation not mandatory)

Compensation CTC: 2.23 LPA

Additional Information:

Work from office
Cab facility available upto 25 km radius from office based on the shift timings between 6.30 pm - 6.30am
Selection Process:

1) HR Interview
2) SD Panel Interview
3) Online Language Assessment

Interested candidates can walk-in directly for the interview on 2nd Feb 2026 between 11 am - 3.30 pm .

Mention HR Sharon S. on top of the resume for reference when walking in.

Venue :

Sutherland ,
A1 Block, Ground floor,
Gateway Office Parks,
Perungalathur, Chennai.
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Contract
Contact Details:
Company: Sutherland
Location(s): Chennai

Apply

[Freshers] Opening For Non voice process at Cognizant

Thu, 26 Feb 2026 12:00:00 +0530

Job Description

Required Skills:

1) 2024 and 2025 Freshers are eligible
2) interested to work in customer support role can apply
3) should be flexible with night shifts and work from office
4) Location: chennai
5) Good communcaiton skills are required.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Content Moderator | Gurugram : Up-to 30k in Hand : Apply Now at TheEmpiric Consulting

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
Hiring Alert Content Moderator (Trust & Safety)
Role: Content Moderator Trust & Safety
Location: Gurugram
Salary: Up to 4.3 LPA + 2500 MIVCall/WhatsApp to schedule your slot today!
Himank @ 9451173720
Manya @ 6386120495
Required Candidate profile
Graduate with 1+ year content moderation experience
Strong English communication skills
Knowledge of Trust & Safety policies
Excel skills (VLOOKUPs, pivot tables)
Detailoriented & problem solver
Perks and benefits
Bothside cabs
5 days working
Roster off
PF/ESIC
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: TheEmpiric Consulting
Location(s): Noida, Gurugram

Apply

[Freshers] Opening For Non voice process at Cognizant

Thu, 26 Feb 2026 12:00:00 +0530

Job Description

Required Skills:

1) 2024 and 2025 Freshers are eligible
2) interested to work in customer support role can apply
3) should be flexible with night shifts and work from office
4) Location: Coimbatore
5) Good communcaiton skills are required.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Coimbatore

Apply

[Full Time] International Chat Support - Immediate Hiring at IntouchCX

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
Job Description:
We are hiring experienced candidates for an International Chat Support role. The position involves handling customer queries via chat, providing timely solutions, and ensuring high-quality service for international clients.

Key Responsibilities:
Handle inbound international customer queries via chat
Assist customers with issues, requests, and product/service information
Maintain accurate records of interactions in CRM
Provide timely resolutions and follow-ups
Ensure adherence to process guidelines and quality standards

Required Skills:
Minimum 6 months of experience in International Chat / Non-Voice Process
Excellent English communication skills (Written & Verbal)
Strong typing and problem-solving skills
Customer-focused and detail-oriented
Comfortable working in night shifts

Shift & Benefits:
Night Shift (US/UK process)
Attractive incentives & performance recognition
Fixed salary
Cab facility within 25 km

Additional Information:
Work Location: Hyderabad (Onsite)
Rotational shifts and rotational week-offs apply

Important Notice:
IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers.

Interested candidates can reach to below recuiter.

Keerthana - 7032670156

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Mega Walk in For international chat process - Imm Joiner at IntouchCX

Wed, 25 Feb 2026 12:00:00 +0530

Job Description
Greeting From IntouchCX,

Intouch CX, a leading global customer experience company, is hiring experienced professionals for its International Chat Support (Dual Chat) process in Hyderabad.

Walk-In Details

Venue: Intouch CX, 5th Floor, Building B16, Raheja Mindspace, Hi-Tech City, Hyderabad Time: 11:00 AM 5:00 PM

HR Contact: Shaheen 99899 56178

Email Resume To: shaheen.sultana@intouchcx.com

Job Role :

International Chat Process (Dual Chat)

Experience Required
1 year to 3 years

International chat support experience must be documented (on paper)

Job Role & Candidate Requirements: Minimum 1 year of international dual chat experience

Strong written communication skills

Typing speed of 40+ WPM

Comfortable with night shifts & rotational week-offs

Excellent customer handling & multitasking skills

Familiarity with chat support tools and workflows

Experience with US / UK / Australian processes is an added advantage.

What We Offer
PF & ESI

Two-way transport (Pick-up & Drop)

Career growth in a global work culture

Documents to Carry

Updated resume

Valid Government ID proof

Don't Forget to Write Hr Shaheen On Top Of Your Resume

Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

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[Full Time] International Non Voice / Email Support / Customer Support / Blr at IntouchCX

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
Interested Candidates Contact
HR
Yashaswini

@ yashaswini.na@intouchcx.com
@9620688737

Perks & Benefits
2 way cab, 2 times food at office (Free of cost)
CSA Non-Voice Job Description / Profile
Job Title Customer Service Associate (CSA) Non-Voice
Location Bengaluru
Workspace WFO
Department Operations
Channel Email/Chat
Language English (additional languages may be required)
Hours of Operation 24/7

Overview of Position

The role of the Customer Service Associate (CSA) - Non-Voice, will be
responsible for:
Providing support and resolve technical issues via email and other
electronic communications
Building credibility and trust with the customer by empathizing with
their problem in words
Proactively understanding their needs and responding promptly to
resolve their issue
Applying advanced troubleshooting techniques to provide unique
solutions to the customers individual needs
Leveraging their experience to provide feedback to the team on how
to improve client services
Driving customer communication during critical events

Remote Requirements

Maintain a secure, high speed internet connection
Ability to plug in ethernet cable into a modem
Have a dedicated workspace in their homes or remote locations to
provide services to the Company
Ability to come into the campus to pick up equipment

Essential Functions

An obligation to deliver exceptional customer service
Receive emails and chats to gather and verify required information and
do utmost within their power to solve customer problems
Demonstrate empathy and patience to the customer
Demonstrate enthusiasm to be a self-starter who is excited about
learning new technologies on a daily basis
Provide information to the client and place appropriate notes in system
indicating exactly what action was taken or needs to be taken
Ensure policies and procedures are followed

IntouchCX | intouchcx.com

Maintain thorough knowledge of systems so that information can be
researched and proper information is given to customer
Learn and retain a thorough working knowledge of all existing and new
process and procedures
Achieve assigned Key Performance Indicators e.g. Call Handle Time,
Quality, CSAT & DSAT
Attend Team Meetings/additional training sessions as scheduled
Performs other duties as assigned

Critical Skills

Above average verbal and written communication skills - ability to
speak accurately, using proper grammar, and good enunciation
Ability to listen attentively and to use information provided by clients to
tailor responses and actions to meet the clients specific needs
Ability to work in a fast-paced, hectic, changing environment
Ability to organize and follow-up multiple tasks/details with accuracy
and timeliness
Ability to operate a personal computer
Ability to adhere to all organizational policies and procedures
Ability to work a variety of shifts including days, afternoons, evenings,
weekends and holidays
Ability to perform basic mathematical functions
Ability to effectively interact with employees at all levels of the
organization and work with a variety of people from diverse
backgrounds

Educational/Work
Experience and
Requirements

Must successfully pass a background check
High school diploma or equivalent required
Must have at least six months customer service experience or
equivalent
Experience in the gaming/tech support industry is a plus
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Bengaluru

Apply

[Full Time] Senior Technical Associate at IntouchCX

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
About the Job
Were looking for a Senior Technical Associate for ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans.
As Senior Technical Associate, You Will
Identify product issues and improvement opportunities
Analyze data to understand emerging trends to either suggest improvements (or) escalate this to the product team
Coordinate end to end incidents by identifying and reporting to appropriate teams to reduce the impact of business and operations
Serve as a point of contact for Partner escalations
Conduct incident review and follow up on action items
Identify and triage issue discovery and prioritization for large scale issues
Use critical thinking to develop solutions to improve business performance and partner success
Identify product and tool issues, bugs and other improvement opportunities
Reproduce Issues and capture logs as needed
Help Tier 1 and Tier 2 with any tool issues and to help address escalations
Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings
Provide information and place appropriate notes in the system indicating what action was taken or needs to be taken for issues and incidents reported
Ensure policies and procedures are followed on all tickets
Handle VPN/Proxy Issues, Geo Filtering and speed bump issues
Assess scope and impact of product level outages by assigning severity to our product outages and involving other teams as needed
Maintain thorough knowledge of systems so that the information can be researched and proper information is given
Learn and retain a thorough working knowledge of all existing and new process and procedures
Attend team meetings/additional training sessions as scheduled
Demonstrate a positive work ethic and commitment to achieve the best possible outcomes
Act as a role model and exemplify our 10 Things (cultural values)
As Senior Technical Associate, You Have
Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)
3-4 years of experience in Technical Support Service industry
Experience working with Google Workspace, JIRA, Confluence, Kibana, Tableau, Zendesk, SQL, or similar products
Strong technical support experience and background with ability to understand and diagnose issues with exceptional troubleshooting skills and strong communication skills
Data analysis experience preferred
Excellent communication skills both verbal and written communication with the ability to speak accurately, using proper grammar, good enunciation
Ability to communicate and engage in discourse fluently
Have strong familiarity in data analysis/visualizations, trend analysis, troubleshooting, and critical thinking
Experienced in reporting and dashboard creation
Experience with either Streaming, Gaming, Tooling, Membership and Billing, and any Cloud/SAAS Platforms
Experience in cross functional stakeholder management and able to take ownership and coordinate with multiple teams and create strong working relationships
Knowledge and fair understanding of open connect/platforms
High proficiency in escalation trend analysis and can identify incidents proactively
Ability to create and write knowledge base articles as needed
Experience dealing with escalated issues in a contact center capacity
The ability to type 30 WPM with accuracy
The ability to use spreadsheet applications to maintain and develop operational reporting
Exceptional time management, organizational and prioritization skills to complete work in a timely manner
Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
Identify opportunities for process improvement and efficiency gains within the issue triage workflow
The ability to work a variety of shifts, including days, evenings and holidays
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Senior Real Time Analyst (WFM Managed Services) at IntouchCX

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
About the Job
The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.
As Senior Real Time Analyst (RTA), You Will
Act as shift point of contact:
Overlook the team in the absence of the Manager/Supervisor
Conduct RTA huddles and pass updates to the team
Act as SME and train new members in the team
Queue management:
Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day
Situational management (vendor level)
BCP situations: Tools issues, WFM Systems issues, etc.
Routing / downtime issues - Create and manage war room o Make announcements about outages on respective client tools.
Intraday Management
Facilitate daily syncs with clients/vendors to review performance
Monitor forecast vs actual governance at the enterprise level (service KPIs, handling capacity, shrinkage, handle time, service levels)
Re-forecast within the day to project staffing gaps and share across the network to address over/under staffing
Approve and push extra time/VTO/off phone requests by vendors
Communicate directly with the stakeholders on trends, staffing levels, and mitigation tactics needed to improve service levels performance
Perform root cause analysis (end of day) & provide updates to enterprise network & leadership team
Reporting:
Track daily/weekly/monthly performance and provide context on the following metrics:
Service Level/ASA
Shrinkage/Absenteeism
EOD reports
Additional tasks:
Provide regular feedback to the planning and scheduling team
As Senior Real Time Analyst (RTA), You Have
A University education with a technical background (mathematical or statistical course desirable) is preferred
3+ years previous call center experience required
Minimum 1 year WorkForce Management experience is required
Previous work experience working with Global vendors is considered an asset
Advanced level of MS Excel/Google sheets
Pivot Tables
V-Lookup/X-Lookup
Index/Match
Ability to create charts/graphs
1+ years of previous experience with any WFM tools is required
NICE IEX
Aspect eWFM
Verint
Calabrio
Knowledge of programming / Tableau will be an asset
Excel/BI/Reporting tools certifications will be an asset
Good communication skills,local language and English (required)
Additional languages would be an asset
Ability to identify emerging trends, measure impact on the business and use good judgment
Experience in facilitating meetings
Proactively distill and analyze data, charts, and graphs into actionable insights & present recommendations to stakeholders and other audiences
Able to collaborate with clients cross-functional teams and vendor RTA teams
Clear and concise, written and verbal communication (in English)
Fundamental understanding of call center metrics
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Opening For Scheduling - TL at Cognizant

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
Create a shift roster or schedule shells per line of business based on call patterns.
Review and monitor staffing requirement daily, weekly, monthly.
Identify leakage patterns and propose solutions.
Create and administer entitlement planning that are aligned to HR and business processes.
Ensure scheduling accuracy.
Provide ideas and support process automation.
Attend management meetings, as required.
Other assigned tasks as required by the business

At least 2-5 years of experience in Scheduleing and Forecasting
Expericnes in WFM tools ( Verint /Calabrio/ IEX / Genesys )
At least 2 year of experience is people management
Experience in working in WFM and/or in the BPO/Contact Center Industry and can demonstrate understanding of applicable performance metrics and data
Knowledge in MS Office, Looker Studio, Google Spreadsheet

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Opening For WFM role at Cognizant

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real time using workforce management tools and ACD real-time displays. The RTA works closely with Operations, promptly communicating non-adherence events so that agents can be redirected as needed to maintain service levels. The role includes monitoring agent behaviours such as talk time and after-call work, identifying when these exceed defined thresholds, and calling out such events to ensure operational efficiency.
The RTA also tracks real-time campaign statisticsincluding service levels, staffing, and interval requirementsto ensure contractual standards are met. They provide timely feedback to Workforce Management leads and Operations leadership on campaign status and performance trends. In addition, the RTA may be required to adjust agent skill associations, support schedule changes, and provide both real-time and historical reporting as needed.
The RTA collaborates with scheduling teams to assist with shift bids, swaps, and time-off requests, ensuring optimal coverage across all workflows. By maintaining accurate records and proactively communicating with stakeholders, the RTA plays a critical role in supporting business objectives and delivering a seamless customer experience.
The RTA is also responsible for conducting Root Cause Analysis (RCA) on service level misses or adherence issues and sharing findings and action plans with both internal teams and clients as appropriate

Qualifications
1. 1+ years of experience in Workforce Management, Real Time Analysis, includingscheduling and forecasting experience with software packages such asAvaya CMS, Intercom, Sales Force, Verint, IEX, Aspect eWFM, etc.
2. Experience in a large (100 agents minimum), multi-site call center operationwith outsourced sites, and multiple lines-of-business
3. Analytical experience with data, systems, and operations
4. Excellent analytical, organizational, problem solving, verbal and written communication skills
5. Significant creativity is required
6. Excellent communication and interpersonal skills for effective collaboration with internal teams and clients.
7. Ability to handle multiple tasks and work in a fast-paced environment.
8. Flexibility to adapt to changing requirements and priorities.
9. Ability to work independently, within a team environment and with multiple priorities
10. Proficient in current industry standard PC applications and systems (e.g. Excel, PowerPoint, Power BI, Tableau and Word)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] US Healthcare | Medical Billing | Payment posting at Omega Healthcare

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Process payment postings accurately and efficiently.
Ensure timely submission of claims to insurance companies.
Maintain accurate records of all transactions, including cash postings and charge postings.
Identify and resolve any discrepancies or errors in payments received from patients or insurers.
Collaborate with internal teams to ensure seamless communication regarding payment processing.
Desired Candidate Profile
1-5 years of experience in US medical billing, revenue cycle management, or related field.
Strong understanding of ERA (Electronic Remittance Advice) system and ability to work with it effectively.
Proficiency in Cash Posting, Charge Posting, and Payment Posting processes.
Willing to work Night shift.

Interested candidates share your resume through WhatsApp 8012196455
Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Omega Healthcare
Location(s): Chennai

Apply

[Full Time] Senior Software Engineer, Customer Support (Tech) at Icertis

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
Skills and Qualifications:

5+ year s previous experience in an Application Support role.

Excellent troubleshooting skills with expertise in SQL, stored procedures, and networking knowledge.

Knowledge of Windows Azure and Cloud Computing will be an added advantage.

Deep understanding of customer support processes and CRM tools. Ability to follow defined processes.

Outstanding written and verbal communication skills , presentation skills.

Ability to coordinate, follow up, follow through and drive issues to closure proactively.

Ability to be a good listener, and to understand customer issues. Ability to provide innovative workarounds or design a solution to fix a customer s problem.

Willingness to work in shifts (5:30 IST & 9:30 IST)

Proven track record in solving problems from a technical and business perspective.

Knowledge of contract management systems or workflow systems is a strong plus.

Understand how the ICM product works and how it is used by customers.

Work closely with customers to answer questions about the features and capabilities of our product.

Specialize in resolving issues pertaining to customer specific configuration and third-party integration.

Interact with customers on/off-site to troubleshoot issues, provide workarounds by leveraging your troubleshooting skills.

Develop knowledge base articles to reduce troubleshooting time and drive faster issue resolution.

Follow and contribute to defined CRM processes to manage customer requests efficiently.

Requires collaboration with cross-functional teams.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Icertis
Location(s): Pune

Apply

[Full Time] Procure To Pay Operations New Associate at Accenture

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
About The Role Skill required: Procure to Pay - Payment Processing OperationsDesignation: Procure to Pay Operations New AssociateQualifications:Any Graduation Years of Experience:0 to 1 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes. policies and applications, The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.What are we looking for
Experience of Vendor Invoice Processing & related controls Experience of Vendor Payment processing & related controls Experience of T&E processing & related controls Experience of Vendor Reconciliations Experience of Vendor Master Update Experienced in Helpdesk - Query resolution Experience of PTP Month End Close Tasks Experienced in preparation of GRIR Reconciliations Good Written Communication skills Good Verbal Communication Skills Ready to work in night shiftsDecent operational knowledge of MS Excel Prior experience in Great Plains, AS400 & Navision Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsQualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Jaipur

Apply

[Full Time] PE-Provider Services at Cognizant

Tue, 24 Feb 2026 12:00:00 +0530

Job Description

Job Summary
Join our dynamic team as a PE-Provider Services specialist where you will leverage your expertise in Claims Adjudication to enhance our operations. This hybrid role requires night shifts and offers an opportunity to contribute to our mission of improving healthcare services. With a focus on provider enrollment you will play a crucial role in ensuring seamless service delivery.

Responsibilities

Analyze claims adjudication processes to identify areas for improvement and implement effective solutions

Collaborate with cross-functional teams to streamline provider services and enhance operational efficiency

Utilize technical skills to manage claims data and ensure accuracy in processing

Support provider enrollment activities by verifying credentials and maintaining up-to-date records

Monitor claims processing to ensure compliance with industry standards and regulations

Provide timely and accurate reports on claims adjudication outcomes to stakeholders

Assist in developing strategies to optimize provider services and improve customer satisfaction

Engage with providers to address inquiries and resolve issues related to claims and enrollment

Contribute to the development of training materials for provider services staff

Implement best practices in claims adjudication to minimize errors and enhance service quality

Participate in team meetings to discuss progress and share insights on provider services

Maintain confidentiality and security of sensitive claims and provider information

Support continuous improvement initiatives to enhance the efficiency of provider services. Qualifications

Demonstrate proficiency in claims adjudication processes and techniques

Possess strong analytical skills to evaluate claims data and identify trends

Exhibit excellent communication skills for effective collaboration with team members and providers

Show familiarity with provider enrollment procedures and requirements

Display attention to detail in managing claims and provider records

Have the ability to work independently and manage multiple tasks in a fast-paced environment

Demonstrate commitment to maintaining high standards of service quality and compliance.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Freshers] Content Moderator- Sindhi/ Punjabi/ Bengali Language at Genpact

Mon, 23 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Process Associate, Content Moderation - Sindhi / Punjabi/ Bengali

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (PG an added advantage)
Freshers are eligible
Fluent in Read/Write in English & Sindhi/ Punjabi/ Bengali Language
Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications, and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Associate Team Member at Coforge

Fri, 20 Feb 2026 12:00:00 +0530

Job Description
Roles & Responsibilities
Handle basic operational tasks as per process requirements.
Communicate clearly and professionally in English (written/verbal).
Maintain accuracy while updating data and completing assigned work.
Follow shift timings, meet daily productivity targets, and adhere to quality standards.
Coordinate with team members and support daily workflow.
Maintain discipline, punctuality, and a strong work ethic.

Required Candidate Profile
Graduate in commerce stream (BCom, BBA, MBA, etc.).
Excellent communication skills (spoken and written).
Willing to work full-time night shifts.
Comfortable with Work From Office only (no WFH option).
Basic computer knowledge (MS Office, email handling).
Quick learner, disciplined, and responsible.
Freshers are welcome.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Coforge
Location(s): Pune

Apply

[Walk-ins] French Language (Non-Voice) - Level 1 | Work From Home at Other MNC

Thu, 19 Feb 2026 12:00:00 +0530

Job Description
General Walk-In Drive French Language (Non-Voice) | Pondicherry

We are conducting a Walk-In Drive in Pondicherry for French Language (Non-Voice) Entry Level roles.

Location: Pondicherry

Walk-In Dates: 20th & 21st (Friday & Saturday)

Time: (10:00 AM to 3:00 PM)

Headcount: 5

Target Joining Date: 25th March 2026

Venue Details:

Venue: Women's Engineering College, Puducherry

Address: Airport Road, Government Quarters, Lawspet, Puducherry 605008

Contact No : 9843600455

Role Details:
French Language Non-Voice Process
Level 1 Support
Work From Home
Rotational Night Shift (9 hrs 8 hrs work + 1 hr break)
5 Days Working | 2 Rotational Week Offs
Salary:
Freshers: 2.72 LPA (Approx. 18,000+ in-hand)
Experienced Candidates: Up to 3.5 4 LPA (Negotiable based on tenure & experience)
Eligibility Criteria:
Proficiency in French (Reading & Writing mandatory)
Open to Freshers & Experienced candidates
Comfortable with rotational night shifts
Immediate joiners preferred
Documents to Carry:
Updated Resume 2
French Certification (if available)

Interested candidates can walk in directly on the mentioned dates.
Regards
Puviarasu
Sr.HR Team Coordinator, NAVAYUGA CONSULTANCY SERVICES
9843600455 | Puviarasu@navayuga-india.com
Follow Us: Facebook | Linkedin | Twitter | Instagram
Website: navayuga-india.com | jobs.navayuga-india.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Bilingual / Multilingual Support - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: Other MNC
Location(s): Kochi

Apply

[Walk-ins] International Non-Voice Process at Hexaware Technologies

Wed, 18 Feb 2026 12:00:00 +0530

Job Description
International Non - Voice Process
Designation: Executive/ Sr.Executive

Languages Known: English

Salary Package: 2.3 LPA - 2.75LPA

Location: HEXAWARE TECHNOLOGIES/BPS; Chennai one SEZ IT PARK - GATE 2; IG-3, 3rd Floor, Phase 2, Pallavaram 200 Feet Ring Road, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097.

Qualification: any graduation

Notice period: Immediate joiner

Desired Candidate Profile:
Good communication skills with telecom experience are preferred.
Min 6 months to 3 years of experience.
Handle customer inquiries efficiently and professionally.
Only Immediate joiners.
Candidate should be strong in communication (should be in good Grammar, sentence construction and pronunciation)

Interested candidate can come for walk-in interview with 2 copies of resume.

Note: No walk-ins will be conducted on Sunday.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Hexaware Technologies
Location(s): Chennai

Apply

[Full Time] Customer Care Executive (Part-time) at Five Splash Infotech

Wed, 18 Feb 2026 12:00:00 +0530

Job Description
Hiring for customer care Executives (PART-TIME)Candidates must have good Eng. comm5 Hours / DAY - job .Girls - 5 - 10 PM
Boys - 6 - 11 PMOffice : Arihant Aura, C - wing (FiveS Digital) - Turbhe station opposite , Call HR : 9136352797
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: Five Splash Infotech
Location(s): Mumbai

Apply

[Full Time] Hiring For International Chat Process at IntouchCX

Wed, 18 Feb 2026 07:34:26 +0530

Job Description
We are looking for experienced and customer-oriented professionals for an International Chat Process. The candidate will handle customer queries via chat, ensuring timely and accurate resolutions while maintaining high service standards. Applicants must have prior experience in international chat support and be flexible to work night shifts.

Key Responsibilities :
Handle inbound and outbound customer interactions via chat support.

Resolve customer queries efficiently with a customer-first approach.

Provide accurate information regarding products/services.

Maintain quality standards and achieve defined KPIs (CSAT, Quality, Productivity).

Document and update customer interactions in CRM systems.

Escalate complex cases to the concerned team when required.

Eligibility Criteria :

Minimum 6 months of experience in International Chat Process (Mandatory).

Typing speed of at least 30 WPM with good accuracy.

Excellent written communication skills in English.

Flexible to work in night shifts.

Basic computer knowledge and multitasking ability.

Required Skills:

Strong written communication and grammar skills.

Good problem-solving abilities.

Ability to handle multiple chats simultaneously.

Customer-focused mindset.

Ability to work in a fast-paced environment.

Compensation & Benefits:

Competitive salary package

career growth opportunities.

Other company benefits as applicable.

Contact - Naaz
Phone number - 9154225747
Email - shahistha.naaz@intouchcx.com

Mention HR Naaz on top of your resume
DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Customer Care Executive at Teleperformance (TP)

Wed, 18 Feb 2026 02:40:15 +0530

Job Description
WE ARE HIRING INTERNATIONAL NON-VOICE PROCESS | GURGAON
Looking to build your career in an international process?
Heres your opportunity to work with a leading global BPO in Gurgaon!

Position: International Non-Voice Process Executive
Location: Gurgaon
5 Days Working
Rotational Shifts (2 Rotational Week Offs)

Eligibility Criteria
Undergraduates (UG) with minimum 6 months experience in International Process (Non-Voice preferred)
Graduates (Freshers Welcome!)
Excellent English Communication Skills (Written)
Comfortable working in rotational shifts

Key Job Responsibilities
Handle customer queries via chat/email support
Resolve customer issues efficiently and professionally
Provide accurate information about products and services

What Were Looking For
Strong written communication skills
Good typing speed and accuracy
Active listening and problem-solving ability

What We Offer
Attractive Salary + Incentives
Career Growth Opportunities
International Exposure
Professional & Supportive Work Environment
5 Days Working Better Work-Life Balance
Interested candidates can share their details at:
Diksha.Saxena@teleperformance.com
arkoprovo.choudhury@teleperformancedibs.com
Please mention in the subject line:
CV for Gurgaon location non-Voice

Dont miss this opportunity to grow your career in an international non-voice process.
Apply today and take the next big step!

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Full Time] Hiring For Travel CHAT Process at IGT Solutions

Wed, 18 Feb 2026 00:25:31 +0530

Job Description
BULK HIRING FOR NON VOICE/VOICE PROCESS,

Contact Person- DIVYA (9817767116)

CHAT/Email Process/ Voice Process

Qualification- Graduate/ Undergraduate
Experience- Minimum 6 months of Experience

Location: IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya

Hello job seekers we are looking for candidates experienced in international process/ domestic to join travel process in our company

Role: International Voice Process/ Domestic
Process: Voice (International Voice Process)
Industry: BPO / Call Center
Experience Required: 6 months minimum experience Preferred
Qualification: Graduation/ Undergraduate

What's In It For You?
5/6 days working(2/1 rotational off based on process)
Both Side Cabs Safe & Convenient Transport
Salary - upto 35k CTC
Attractive Salary + Incentives
Excellent Work Culture & International Exposure
Fast-Track Career Growth Opportunities
COME DIRECTLY FOR WALKIN
LOCATION-
IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya

MENTION DIVYA ON YOUR RESUME
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: IGT Solutions
Location(s): Noida, Gurugram

Apply

[Full Time] Bpo / Customer Service - Chat / Email Work From Office Y at Hexaware Technologies

Tue, 17 Feb 2026 12:00:00 +0530

Job Description
Process: - Blended process (Chat or Email includes inbound as well as outbound call)Requirement:Candidate must have Excellent English communication skills.
Required Candidate profile
Customer Support, BPO, Voice Jaipur, Indore, Chat Process, Email Support, Call Center, International BPO, Domestic BPO, Customer CareIndore Jaipur Mohali Kolkata Lucknow Gurgaon Bangalore Chennai
Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Onboarding - Non Voice
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Kolkata

Apply

[Freshers] International Non Voice Process - Customer Support - Email Support at Teleperformance (TP)

Tue, 17 Feb 2026 12:00:00 +0530

Job Description
Greetings from Teleperformance!!!

Hiring for International Non Voice Process - Customer Support - Email Support

Looking for an immediate joiners only

FRESHERS NOT ELIGIBLE TO APPLY
Minimum 6 months experience is Mandatory
Good communication skills
Job Location: Ambit IT Park, Ambattur, Chennai
Salary- Max upto 4 LPA
Any Degree Mandatory
5 days work 2 days rotational off
24/7 Rotational shifts - (9hrs login - 8hrs work and 1hr break)
Pick up and drop cab facility available with in boundaries

Interested candidates can send your Resume in WhatsApp to SAMUEL HR 9444730317

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Freshers] Opening For Non voice process at Cognizant

Sun, 15 Feb 2026 14:22:08 +0530

Job Description

Required Skills:

1) 2024 and 2025 Freshers are eligible
2) interested to work in customer support role can apply
3) should be flexible with night shifts and work from office
4) Location: chennai
5) Good communcaiton skills are required.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Freshers] Non Voice Process - Chat Support - Customer Support at Teleperformance (TP)

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Greetings from Teleperformance!!!

Hiring for Non Voice Process - Chat Support - Customer Support

Looking for the immediate joiners only

ON Role: Chat Support
Freshers and Experienced can apply
Read and Write in Hindi is Mandatory
Job Location: Ambit IT Park, Ambattur, Chennai
Salary: 2.8 LPA
Any Degree Mandatory
6 days work 1 days rotational off
Rotational Shifts only
(9hrs login - 8hrs work and 1hr break)

Important Note to Apply:
Interested candidates can apply immediately
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Walk-ins] Medical summarizer - Freshers - Dayshift -Taramani at Enoah Isolution

Fri, 13 Feb 2026 12:00:00 +0530

Job Description

Hiring - Medical Summarizer
Experience: Freshers are most welcome (0 to 1yr)
Job Location: Chennai (Taramani )
Shift : Day Shift (8AM to 5PM)
Salary: Fresher 15k Takehome
Notice Period : Immediate Joiner

Job Requirements:
Freshers are most Welcome.
Candidate should be strong in Human Anatomy, Physiology and Human systems.
Qualification: B.Sc(Microbiology / Biochemistry / Biomedical/ Biotechnology / cardiology), BE - Biomedical / Pharmaceutical
Direct Walk-in Interview details:
Date Monday to Friday
Time 11am to 4pm

Interview Location:
eNoah iSolution India Pvt ltd (5th floor)
Elnet Software City,
Admin Block, 1st floor ,
Rajiv Gandhi Salai,
Tharamani, Chennai,
Opposite to Thiruvanmiyur Railway Station.
Near ICICI ATM

Regards,
Pavithra V

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Enoah Isolution
Location(s): Chennai

Apply

[Contract] Content Reviewer at Tech Mahindra

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
1. Scope of position
The primary goal of Content Reviewers (Raters) is to evaluate various content types, including audio, video, text, and photos. They will make individual judgments and decisions based on predefined options and task guidelines to support machine learning project objectives.

2. Key Responsibilities
Evaluate and tag video, audio, and image content according to client guidelines.
Review diverse content (audio, video, text, photos) and make judgments within specified options.
Participate in calibration sessions with team members, other locations, or clients as instructed by the Command Center or superiors.
Collaborate with team members to share best practices.
Work effectively both independently and as part of a team.
Communicate clearly with internal and external contacts as required.
Manage multiple assignments concurrently.
Adhere to Tech Mahindra and client procedures, policies, and guidelines.
Follow and adhere to all KPI-related tasks to prevent business impact.
Ensure breaks are pre-approved by the SME, Team Leader, or Managers.
Comply with all instructions from the Team Leader, Command Centre, or superiors.
Adhere to all process-specific policies.
Maintain confidentiality for all process-related work and critical details.
Undertake any additional ad hoc tasks that contribute to improved client service or KPI enhancement.
Identify opportunities that would help enhance the existing workflow

3. Skills / Qualifications Required
Language Proficiency: Expert written and verbal skills in the designated language, including fluency in both writing and speaking.
Cultural Affinity: Must be a native of the country where the selected language originated.
Computer Skills: Basic computer proficiency with a typing speed of 25-30 Words per minute.
Excellent verbal and written communication abilities.
Strong logical reasoning and decision-making skills.
Ability to multitask and adapt to rotational shifts.
Under-graduate or Graduate in any stream
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Contract
Contact Details:
Company: Tech Mahindra
Location(s): Noida, Gurugram

Apply

[Freshers] Hiring For Chat- Tech. Process | Ggn | Sal Upto 4.80 Lpa | Call Sneha at Origin Recruiters

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Hiring for US Technical Chat ProcessLocation- Gurugram>Roles & Responsibilities<
Handle customer queries via chat support
Troubleshoot gaming hardware & software issues
Ensure high customer satisfaction & supportIdeal for gaming enthusiasts
Required Candidate profile
Eligibility:
*Graduates Freshers Welcome
*UG with 6 Months Tech / Customer Support Exp
* Both-Side Cabs | Rotational Shifts | Work From OfficeFor More Info Call Sneha @9217429357
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: Origin Recruiters
Location(s): Noida, Gurugram

Apply

[Full Time] Openings For Senior process executive at Cognizant

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Manage day-to-day operations of the team, ensuring efficient delivery of services.
Oversee data management, including data quality control and integrity checks.
Develop and maintain processes for mapping, navigation, and GIS tasks using Google Maps and other tools.
Collaborate with cross-functional teams to identify areas for improvement and implement changes.
Ensure compliance with company policies and procedures.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Freshers] Associate Team Member at Coforge

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Roles & Responsibilities
Handle basic operational tasks as per process requirements.
Communicate clearly and professionally in English (written/verbal).
Maintain accuracy while updating data and completing assigned work.
Follow shift timings, meet daily productivity targets, and adhere to quality standards.
Coordinate with team members and support daily workflow.
Maintain discipline, punctuality, and a strong work ethic.

Required Candidate Profile
Graduate in stream - BCom, BA, BBA, etc.
Excellent communication skills (spoken and written).
Willing to work full-time night shifts.
Comfortable with Work From Office only (no WFH option).
Quick learner, disciplined, and responsible.
Freshers are welcome; experience is an added advantage.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Coforge
Location(s): Pune

Apply

[Freshers] Opening For Non voice process @ Coimbatore at Cognizant

Wed, 11 Feb 2026 13:23:35 +0530

Job Description

Required Skills:

1) 2024 and 2025 Freshers are eligible
2) interested to work in customer support role can apply
3) should be flexible with night shifts and work from office
4) Location: chennai
5) Good communcaiton skills are required.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Coimbatore

Apply

[Freshers] Process Associate- Content Moderation (Gujarati) at Genpact

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?
At Genpact, we don't just adapt to change, we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
We are inviting applications for the role of Process Associate, Content Moderation - Gujarati
Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.

Responsibilities :-

Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you

Minimum qualifications:-
Any Graduate (PG an added advantage)
Freshers are eligible
Fluent in Reading/Writing in English & Gujarati Language

Preferred qualifications:-
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Work Mode- Work from Office
Shift Timings- Rotational Shifts
Work Location- Hyderabad

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Technical Writer at Cognizant

Wed, 11 Feb 2026 12:00:00 +0530

Job Description

Qualifications and Experience
3-5+ years of experience in Technical writing/similar functions
Minimum Qualification - Graduation
Strong command of spoken and written English language, grammar and advanced editorial skills
Excellent written, communication and research skills and a strong attention to detail as demonstrated through writing samples
Ability to independently scope out and prioritize multiple projects
Be able to understand different processes and differentiate between them
Working knowledge of G Suite
Proven ability to meet deadlines and produce high-quality, technically-accurate, concise and detailed content, with attention to detail
Have knowledge of HTML code and working on website development
Qualifications and Experience
Responsibilities
Write high-quality, user-friendly workflow documents and presentations that meet the needs of the target audience: operators, policy, training and engineering teams.
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
Be able to design aesthetically pleasing and functional custom and templated websites
Be able to implement a content management system into a website
Optimise existing website content for better search engine visibility
Establish an understand of the process and tools used to be in a position to translate the requirements clearly into a workflow document/presentation
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Convert text into drawings, diagrams, and charts to increase users understanding as applicable
Participate and contribute to documentation development activities from estimation, planning, scheduling through publishing
Analyze existing and new content, focusing on opportunities for enhancing user experience and readability
Ability to work through requests for edit and creation of documents on high priority
Edit and proof-read documents written by SMEs

Interested candidates please share resume on kaneez.qayam@cognizant.com

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Walk-ins] Mega- Drive For International Chat Process at Teleperformance (TP)

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Job Title: Customer Support & Sales Associate (International Chat)
Role Summary: Handling international chat support and sales for global clients. Experienced in technical troubleshooting and achieving sales targets in a 24/7 fast-paced environment.
Key Responsibilities:
International Chat: Managed 23 simultaneous live chats for US/UK customers with high accuracy.
Tech Support & Sales: Resolved L1 technical issues and consistently met monthly upselling/sales targets.
Shift Performance: Successfully worked in24/7 rotational night shifts with a 100% attendance record.
Operational Model: Worked in a5-day WFO (Work from Office) setup with 2 days rotational off.
Technical Skills:
Typing Speed: 40 WPM (Words Per Minute) with 98% accuracy.
Tools: CRM (Salesforce/Zendesk), MS Office, and basic tech troubleshooting.
Etiquette: Expertise in professional chat etiquette and written English.
Key Perks Handled:
Used2-way cab facility for night shift commutes.
Managed performance metrics like AHT (Average Handle Time) and CSAT (Customer Satisfaction)
Note: Interested candidates can directly walk-in and mention recruiter "Madhu Priya"name on your resume.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Hyderabad

Apply

[Full Time] Customer Support Associate at Wipro

Wed, 11 Feb 2026 10:45:51 +0530

Job Description
Role: GIS / Mapping / GPS (Non-Voice)
Benefits: 2-way Cab Facility
Shifts: Rotational
Eligibility:
Graduate / Post Graduate (2022, 2023, 2024, 2025 pass-outs preferred)
Good communication skills
Basic knowledge of GIS Mapping / GPS
Interview Process:
HR Round
Operations Round
Assessment
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Account / Relationship Management - Non Voice
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] Opening For Non voice process at Cognizant

Wed, 11 Feb 2026 08:42:32 +0530

Job Description

Required Skills:

1) 2024 and 2025 Freshers are eligible
2) interested to work in customer support role can apply
3) should be flexible with night shifts and work from office
4) Location: chennai
5) Good communcaiton skills are required.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Freshers] Process Associate - Content Moderation (Marwari ) at Genpact

Wed, 11 Feb 2026 07:58:04 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
We are inviting applications for the role of Process Associate, Content Moderation - Marwari
Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Qualifications we seek in you
Minimum qualifications
Any Graduate (PG an added advantage)
Freshers are eligible
Fluent in Read/Write in English & Marwari Language
Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Opening For Non voice process at Cognizant

Wed, 11 Feb 2026 05:12:48 +0530

Job Description

Required Skills:

1) 2024 and 2025 Freshers are eligible
2) interested to work in customer support role can apply
3) should be flexible with night shifts and work from office
4) Location: chennai
5) Good communcaiton skills are required.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Walk-ins] GIS Mapping (Freshers) - HR Ishita Ghosh at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities

Candidate with good communication skills and eagerness to learn.
Basic knowledge on GIS mapping.
Walk-in Drive for Freshers.
Walk-in Timing: 10 AM 12 PM (Till Friday). Bring original Aadhar card, Pan Card and 2 copies of your CV.
For walk-in write "WAYMO MAPPING, LPT - Ishita Ghosh on your CV.
Location - Wipro Gachibowli Campus, Gate 1 (Vendor Gate), Opposite to Dominos

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] Customer Care Executive(gis, Fresher)- Hr Shaeesta at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Eligibility Criteria:
Candidate must have basic knowledge of GIS, Mapping, and Google Mapping
Must have good verbal & written communication skills
Must be a recent graduate (2022, 2023, or 2024 pass-out)
Should be comfortable working in rotational shifts

Key Responsibilities:
Work on mapping-related tasks with accuracy and consistency
Review, analyze, and update geographical data
Ensure precise tagging, plotting, and quality mapping outputs
Collaborate with the team to support mapping operations

Documents to carry
Pan card(Mandatory)
Aadhar card
Educational Documents

Mention " Mapping-LPT Shaeesta" for reference

Address- "Wipro Gachibowli Campus, Gate 1 (Vendor Gate), Opposite to Dominos"

Timing -10am-12pm
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Transportation Representative, AV at Amazon

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Fice, Software Support, Fulfillment Centers)
Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
Develop and/or understand performance metrics to assist with driving business results.
Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
Providing real-time customer experience by working in 247 operating environment. Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Fice, Software Support, Fulfillment Centers)
Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
Develop and/or understand performance metrics to assist with driving business results.
Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 247 operating environment. Bachelors degree
Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments Knowledge of Six Sigma, Lean manufacturing efforts, transportation and logistics, or fulfillment and distribution centers
Knowledge of and proficiency in Excel and SQL
Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Hyderabad

Apply

[Internship] Trainee at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description

Role:

The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client

DO :

- Provide assistance in configuration of applications based on client requirements
- Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners
- Plan and execute assigned configuration tasks within deadlines
- Provide system configuration support based on changing business needs
- Assist in system analysis, design, development, and testing activities
- Provide support in developing, implementing and testing patch releases and system upgrades

- Maintenance of the configuration archive and its upkeep
- 100% compliance to configuration standards and procedures
- Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log
- Analyze and resolve configuration issues in a timely manner

- MIS Management, Reporting & Backend Support
- Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders
- Documentation & reporting as per the client need on configuration standards
- Issue resolution in minimum time possible with respect to any modification or change requested by the client

Deliver

1.
Continuous Integration, Deployment
100% error free on boarding & implementation, throughput %, Adherence to the schedule 2. Quality & CSAT
On-Time Delivery, Troubleshoot queries
Customer experience, completion of assigned certifications for skill upgradation

Mandatory Skills: Health and Welfare (HW) Tech .
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Internship
Contact Details:
Company: Wipro
Location(s): Noida, Gurugram

Apply

[Walk-ins] GIS Mapping (Freshers) - HR Anumita at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities

Candidate with good communication skills and eagerness to learn.
Basic knowledge on GIS mapping.
Walk-in Drive for Freshers.
Walk-in Timing: 10 AM 12 PM (Till Friday). Bring original Aadhar card, Pan Card and 2 copies of your CV.
For walk-in write " GIS MAPPING, LPT - Anumita" on your CV.

Interested candidates can connect at '9901888629'

Location - Wipro Gachibowli Campus, Gate 1 (Vendor Gate), Opposite to Dominos

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] GIS Mapping Fresher at Cognizant

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
A Geographic Information System (GIS) is a computer system that analyzes and displays geographically referenced information. Geographic information system(s), GIS
GIS is a technology that is used to create, manage, analyze, and map all types of data.
GIS connects data to a map, integrating location data (where things are) with all types of descriptive information (what things are like there). This provides a foundation for mapping and analysis that is used in science and almost every industry. GIS helps users understand patterns, relationships, and geographic context. The benefits include improved communication, efficiency, management, and decision-making.
Good to have: Basic knowledge on GIS Mappings
Sound image and map data / layers interpretation skills
Able to demonstrate skills pertaining to digitization and updating of Vector map layers
Responsibilities
Understand & Interpret features on satellite and aerial imageries with good acumen.
Digitize and update vector map layers
Perform QA and QC on Map layers (Vector and Raster).
Maintain a high level of accuracy by taking proper action/decision on each case.
Follow all compliance and security measures relating to client data.
Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
Adhere to process norms and structure.

Candidate should be :
Ok for Rotational shift
Ok for working from Office from Pune location

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Pune

Apply

[Walk-ins] GIS Mapping (Freshers) at Wipro

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities

Candidate with good communication skills and eagerness to learn.
Basic knowledge on GIS mapping.
Walk-in Drive for Freshers.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] GIS/Mapping(Freshers)- HR Shaeesta at Wipro

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Eligibility Criteria:

Candidate must have basic knowledge of GIS, Mapping, and Google Mapping
Must have good verbal & written communication skills
Must be a recent graduate (2022, 2023, or 2024 pass-out)
Should be comfortable working in rotational shifts

Key Responsibilities:
Work on mapping-related tasks with accuracy and consistency
Review, analyze, and update geographical data
Ensure precise tagging, plotting, and quality mapping outputs
Collaborate with the team to support mapping operations

Interested candidate can share profiles on "7595058169" with subject line as "CSA-HYD"
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Arabic Translator (Remote) at Netscribes

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Project: Arabic Translator

Location: Work From Home (Any location in India)

*Key Responsibilities*

Minimum 0.6-3 years of experience in Arabic translation/localization, preferably in e-commerce is mandatory.

Translate e-commerce content from Arabic to English with high linguistic and contextual accuracy.
Native or professional fluency in Arabic and English
Localize product content to align with target marketplace tone, cultural relevance, and buying behavior
*Required Skills & Qualifications*

Strong understanding of e-commerce content structures and terminology
Familiarity with Arab regional language variations (GCC, UAE, KSA, etc.)
Ability to maintain brand tone while ensuring commercial effectiveness
Strong proofreading and quality control skills
Experience working with product catalogs, seller content, or marketplace listings
Proficiency in Excel/Google Sheets and content tools
Education Qualification- Graduation

Working Days- 6 days (Sunday Off)
Timings- Day Shift (9 hours)

CTC - 24K per month (21K in hand)

CONTACT DETAILS -
Calling Number - 8016468263 - Ayantika Mandal
Send your CV directly to HR - WhatsApp no - 8016468263
Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Bilingual / Multilingual Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Netscribes
Location(s): Kolkata

Apply

[Freshers] Cognizant hiring Freshers_Hyderabad at Cognizant

Sun, 08 Feb 2026 13:31:09 +0530

Job Description
Must have skills/ qualifications
Good verbal and written communication skills
Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering
Freshers or 0-6 months of experience in similar environments/ tech companies
Cognitive threshold of 1,100 through AMCAT assessments for Data Interpretation, Logical Reasoning, Quantitative Skills and Reading Comprehension
Ability to work as a team and demonstrate collaborative culture
Technological savviness - able to quickly understand Alphabets products which are technical in nature
Strong familiarity with Google products/ software e.g. Chrome, Docs, Trix etc.
Quick learning and understanding of complex processes
Deliver high quality and ensure process compliance
Additional preferences

Comfortable with a rapidly-changing environment
Broad understanding of driving laws/ lane guidelines/ traffic signals. Driving experience a plus
Proactively identify issues and suggest solutions on how to make projects run more smoothly.
This role requires flexible shifts and 24/7 coverage(including night shifts and public holidays)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] Openings For Senior process executive at Cognizant

Sun, 08 Feb 2026 11:30:03 +0530

Job Description
Roles and Responsibilities
Manage day-to-day operations of the team, ensuring efficient processing of tasks and meeting deadlines.
Oversee data entry, verification, and validation processes to maintain accuracy and quality standards.
Develop and implement effective workflows to streamline processes and improve productivity.
Collaborate with team members to resolve issues and provide guidance on best practices.
Ensure compliance with company policies, procedures, and regulatory requirements.
Desired Candidate Profile
1-4 years of experience in back office operations or related field (data entry, GIS mapping).
Strong understanding of Google Maps and basic computer skills required; knowledge of GIS software an asset.
Ability to work independently with minimal supervision; strong time management skills essential.
Excellent communication skills necessary for effective collaboration with colleagues across different departments.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] Walkin For experience - Customer support background -Chennai at Cognizant

Sat, 07 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
Provide technical support to customers on various products and services related to banking, finance, insurance, healthcare, IT services, medical devices, pharmaceuticals, software solutions etc.
Utilize excellent communication skills to build strong relationships with customers and understand their needs effectively.
Work efficiently under pressure while maintaining accuracy and attention to detail.
Collaborate with team members to achieve common goals and objectives.
Desired Candidate Profile
1-3 years of experience in BPO/Call Centre environment handling international voice process or similar roles (customer care/customer service).
Strong English language proficiency for effective communication with international clients.
Ability to work flexible shifts including rotational shifts as per business requirements.
Excellent problem-solving skills with ability to handle complex customer queries independently.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Freshers] Walkin For freshers - Chennai at Cognizant

Sat, 07 Feb 2026 12:00:00 +0530

Job Description
Any Graduate in 2024 or 2025 with a three-year full-time degree
Flexible to work in Shifts and Work from Office.
interested to work in customer service domain can apply.
Good communication skills are required.
location - chennai.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Opening For Senior Process Executive at Cognizant

Sat, 07 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Ensure accurate data collection through field surveys using GPS devices and other tools.
Conduct quality control checks on collected data to ensure compliance with industry standards.
Utilize Google Maps and Geographical Information Systems (GIS) software for mapping and analysis purposes.
Maintain accurate records of all surveyed locations and provide timely updates to stakeholders.
Collaborate with team members to resolve issues related to data discrepancies or errors.
Desired Candidate Profile
1-5 years of experience in a similar role, preferably in the real estate industry.
Proficiency in Google mapping, GPS tracking, and geographical information systems (GIS).
Strong understanding of property boundaries, land use regulations, and zoning laws.
Excellent communication skills for effective collaboration with colleagues and clients.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Internship] Apprenticeship Trainee (WFH) - Fresher at Capita

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Capita is hiring for 6 months Apprenticeship Training Program in Pune (WFH)

This apprenticeship offers a unique opportunity to gain hands-on experience & develop essential soft skills, Verbal & Written communication skills, Business Operations and much more. We are seeking a motivated & enthusiastic individual to join our team as an Apprentice. This is chance to learn from experienced professionals, develop critical skills, and set the foundation for a successful career.
Criteria:
HSC ,Graduates or Post Graduate freshers
(No diploma, B.E & B.Tech candidate)
Candidate must be currently in Pune
Immediate joining only.
Freshers Only
Candidate must have a bank account

Stipend:
Up to INR 14,000 per month for Graduates
INR 12,000 per month for Undergraduate.

Work Schedule:
5 days Working - Monday to Friday
Fixed shift : 12.30pm to 9.30pm
Sat & Sun Off
Work from home

Interested candidates can walk into Pune office (12:30pm - 3:30pm)

Contact Person - Aisha, George Pinto & Chaitanya
Address: Building B1, SEZ, Magarpatta City, Pune
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Advocacy
Employement Type: Internship
Contact Details:
Company: Capita
Location(s): Pune

Apply

[Full Time] Sr. Associate - SDR - North America at GEP

Thu, 05 Feb 2026 12:00:00 +0530

Job Description
Sr. Associate - SDR - North America:
About GEP

GEP is a diverse, creative team of people passionate aboutprocurement. We invest ourselves entirely in our clients success, creatingstrong collaborative relationships that deliver extraordinary value year afteryear. Our clients include market global leaders with far-flung internationaloperations, Fortune 500 and Global 2000 enterprises, and leading government andpublic institutions.
We deliver practical, effective services and software thatenable procurement leaders to maximize their impact on business operations, strategy, and financial performance. Thats just some of the things that we doin our quest to build a beautiful company, enjoy the journey and make adifference. GEP is a place where individuality is prized and talent respected.Were focused on what is real and effective. GEP is where good ideas and greatpeople are recognized, results matter, and ability and hard work driveachievements. Were a learning organization, actively looking for people tohelp shape, grow, and continually improve us.
Are you one of us?
GEP is an Equal Opportunity Employer. All qualifiedapplicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or anyother characteristics protected by law. We are committed to hiring and valuinga diverse work team.
For more information, please visit us on GEP.com or check usout on LinkedIn.com.
Designation - Sr. Associate - SDR - North America
Responsibilities

Identify, Build & Manage Prospects pipeline for assignedregion.

Manage and action upon inbound (Email & Marketing)leads.

Establish contact and build rapport with potential clients, identify decision-makers and introduce GEP.

Generate/Gauge interest for Technology/Service offerings & set the right expectations.

Schedule conference calls for Onsite/Regional Managers/VPsand assist them in qualifying leads and help with follow ups.

Maintain and Update records in CRM & related Salestools.
Primary Skills / Minimum Qualifications

Graduation (MBA Preferred)

3-5 Years (Min 1-2 Years experience in International B2BSales environment)

Basic knowledge of MS office tools and CRM (e.g. Salesforce, MS Dynamics, BCM)

Willing to work in night shifts (6.00pm 3am IST) Weekdays Only
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: GEP
Location(s): Mumbai

Apply

[Full Time] Hiring For Us Live Underwriter (4cs) || Mortgage || Sutherland || Wfh at Sutherland

Wed, 04 Feb 2026 12:00:00 +0530

Job Description
About the Role:
We are hiring skilled and detail-oriented Live Underwriters to join our lending team. This role is critical in evaluating loan applications, assessing borrower creditworthiness, and ensuring compliance with lending regulations.

Key Responsibilities
Review loan applications and supporting documents (income, credit, property valuations)
Analyze financial statements, tax returns, employment history, and debt-to-income ratios
Prepare underwriting summaries and recommend loan structures
Communicate lending decisions clearly to stakeholders
Reconcile complex accounts and prepare daily aging reports.

Required Qualifications
Bachelors degree (mandatory)
13 years of experience in loan underwriting (manufactured housing preferred)
Excellent verbal and written communication skills
Ability to work independently and meet deadlines in a fast-paced environment.

Skills Required:
Typing speed: 25 WPM with 80% accuracy
Pattern recognition and problem-solving

How to Apply:
Send your updated resume to: Afreen.Ansari@sutherlandglobal.com
Contact HR Afreen: 8097597439

"Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Sutherland
Location(s): Mumbai

Apply

[Full Time] Language Expert - Dutch Translators at Sutherland

Tue, 03 Feb 2026 12:00:00 +0530

Job Description
We are looking for Language Translators - Dutch.
Candidates should be available to join us by the 28th February 2026.Skills Required:
    At least 1-2 years of copy editing (in single or dual language) experience
    Proficiency (B1/B2) certification in language of choice. Also, good understanding of cultural sensitivity and grammar.
    Excellent communication and writing skills.
    Ease in both English and target language
    Experience with Content Management Systems (e.g., WordPress, Oxygen) would be an added advantage.
    Good people skills
    Graduate in any stream or related field
    Bachelors/masters degree in language of preference would be an added advantage.Should have a portfolio of published articles, if required.Mode of Work : Work from HomeInterested candidates can share their profiles with aries.john1@sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Bilingual / Multilingual Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Sutherland
Location(s): Chennai

Apply

[Full Time] Associate Analyst at Wipro

Tue, 03 Feb 2026 12:00:00 +0530

Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs

Do

Support process by managing transactions as per required quality standards

Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner

Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue

Update own availability in the RAVE system to ensure productivity of the process

Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions

Follow standard processes and procedures to resolve all client queries

Resolve client queries as per the SLAs defined in the contract

Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients

Identify and learn appropriate product details to facilitate better client interaction and troubleshooting

Document and analyze call logs to spot most occurring trends to prevent future problems

Maintain and update self-help documents for customers to speed up resolution time

Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution

Ensure all product information and disclosures are given to clients before and after the call/email requests

Avoids legal challenges by complying with service agreements

Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions

Assist clients with navigating around product menus and facilitate better understanding of product features

Troubleshoot all client queries in a user-friendly, courteous and professional manner

Maintain logs and records of all customer queries as per the standard procedures and guidelines

Accurately process and record all incoming call and email using the designated tracking software

Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business

Organize ideas and effectively communicate oral messages appropriate to listeners and situations

Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

Undertake product trainings to stay current with product features, changes and updates

Enroll in product specific and any other trainings per client requirements/recommendations

Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client

Update job knowledge by participating in self learning opportunities and maintaining personal networks

Mandatory Skills: Investment Banking(Loans) .

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Chennai

Apply

[Full Time] Associate Analyst at Wipro

Tue, 03 Feb 2026 12:00:00 +0530

Job Description

Role : Associate Analyst

Experience : Experience in Financial Services & AML

Essential Hiring Skills

Essential Hiring Skills :

Good communication (Written English).

Experience with Transaction reviews process

Excellent written and oral communication skills

Demonstrated strong attention to detail.

Experience collecting, interpreting, updating and organizing data

Knowledge on AML & Transaction Reviews; KYC checks

Responsibilities:

Analyze transaction activity and KYC information and conduct due diligence research in support of investigations and make a recommendation to close an alert or send it to AML investigations for further review.

Document investigations in written narratives

Do

Support process by managing transactions as per required quality standards

Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner

Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue

Update own availability in the RAVE system to ensure productivity of the process

Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions

Follow standard processes and procedures to resolve all client queries

Resolve client queries as per the SLAs defined in the contract

Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients

Identify and learn appropriate product details to facilitate better client interaction and troubleshooting

Document and analyze call logs to spot most occurring trends to prevent future problems

Maintain and update self-help documents for customers to speed up resolution time

Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution

Ensure all product information and disclosures are given to clients before and after the call/email requests

Avoids legal challenges by complying with service agreements

Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions

Assist clients with navigating around product menus and facilitate better understanding of product features

Troubleshoot all client queries in a user-friendly, courteous and professional manner

Maintain logs and records of all customer queries as per the standard procedures and guidelines

Accurately process and record all incoming call and email using the designated tracking software

Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business

Organize ideas and effectively communicate oral messages appropriate to listeners and situations

Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

Undertake product trainings to stay current with product features, changes and updates

Enroll in product specific and any other trainings per client requirements/recommendations

Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client

Update job knowledge by participating in self learning opportunities and maintaining personal networks

Mandatory Skills: Retail Banking (CLM) .

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Onboarding - Non Voice
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Pune

Apply

[Full Time] Hiring For Us Live Underwriter (4cs) || Mortgage || Sutherland || Wfh at Sutherland

Mon, 02 Feb 2026 12:00:00 +0530

Job Description
About the Role:
We are hiring skilled and detail-oriented Live Underwriters to join our lending team. This role is critical in evaluating loan applications, assessing borrower creditworthiness, and ensuring compliance with lending regulations.

Key Responsibilities
Review loan applications and supporting documents (income, credit, property valuations)
Analyze financial statements, tax returns, employment history, and debt-to-income ratios
Prepare underwriting summaries and recommend loan structures
Communicate lending decisions clearly to stakeholders
Reconcile complex accounts and prepare daily aging reports.

Required Qualifications
Bachelors degree (mandatory)
13 years of experience in loan underwriting (manufactured housing preferred)
Excellent verbal and written communication skills
Ability to work independently and meet deadlines in a fast-paced environment

Skills Required
Typing speed: 25 WPM with 80% accuracy
Pattern recognition and problem-solving
Enough Mortgage knowledge

How to Apply
Send your updated resume to:Afreen.Ansari@sutherlandglobal.com

Contact HR Afreen: 8097597439

"Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Sutherland
Location(s): Mumbai

Apply

[Freshers] Hiring Freshers For News Analyst Role at Cognizant

Fri, 30 Jan 2026 12:00:00 +0530

Job Description
**Cognizant : Exciting Career Opportunities Awaits** Are you ready to take your career to the next level? Join us & explore a world of possibilities! Freshers : Students who graduated in 2022, 2023, 2024 or 2025 with a three or four-year full-time degree only are invited to apply online.
About the Role:
As a News Analyst, you will play a crucial role in our algorithm training process, helping to define factors that are important to our clients. You will be at the forefront of breaking news, leveraging your passion for technology, social media, and online content.
Who You Are:
You are a highly motivated professional with expertise in mass communications, copy editing, journalism, or similar assignments. You thrive in a dynamic environment and have a keen interest in real-time data analysis and quality assurance.
Key Responsibilities:
Monitor and analyse real-time data from multiple datasets
Identify and investigate errors in news alerts and captions
Cross-check information with social media posts for accuracy, completeness, and factual correctness
Write and edit captions for social media posts
Audit and programmatically apply business rules for data validation
QA algorithmic is to improve the quality of the dataset output
Stay up-to-date on new policies, processes and procedures impacting the QA workflow
Adapt quickly in a rapidly changing environment
Desired Skills & Experience:
Degree in Journalism, Communications, English, Political/Social Sciences, or related fields
Expertise in mass communications, copy editing, journalism, or similar assignments
Excellent written and verbal communication skills
Strong organizational skills with the ability to manage multiple competing priorities
Goal and result-oriented mindset
Professional proficiency in a foreign language is a plus
Strong English skills at a B2 level or higher
Why Join Us:
Be part of a cutting-edge team at the intersection of news and technology.
Work in a flexible, remote environment with 24/7 project shifts.
Contribute to a dynamic and rapidly evolving field.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Kolkata

Apply

[Freshers] Chat Support Executive @Part Time Job- Noida at Business Process

Fri, 30 Jan 2026 12:00:00 +0530

Job Description
HELLO JOB SEEKERS
GREETING'S FROM SHININGSTARS ITPL

# HIRING FOR PART TIME JOB # CHAT PROCESS
SO ANYBODY WHO IS LOOKING FOR PART TIME JOB THAT TO IN CHAT PROCESS CAN APPLY.

LOCATION- NOIDA 62
PROFILE- CUSTOMER SERVICE

Roles And Responsibilities-
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Handling customer concerns and complaints in a timely manner.

Required Candidate profile-
1. Freshers/Experience all are eligible.
2. Undergrads/Grads all can apply.
3. Must be comfortable with WORK FROM OFFICE.
4. Must be comfortable with English

SALARY- 13.5k CTC (10.8K IN HAND)
SHIFTS- 9AM TO 2PM AND 6PM TO 11PM
(ANY SHIFT YOU CAN CHOOSE)
CABS FACILITY IN ODD HOURS
WORKING DAYS- 6
MAX AGE- 35

INTERVIEW ROUNDS- HR,OPS AND CLIENT
#####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ########
PALAK TIWARI-8957243996

#noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #bankingprocess #chatprocess #blendedprocess #jobs2025 #bpocalling #parttimejob
,
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: Business Process
Location(s): Noida, Gurugram

Apply

[Full Time] Content Moderator at WSNE Consulting

Wed, 28 Jan 2026 12:00:00 +0530

Job Description
Job description
We are seeking a detail-oriented and quality-driven Content Moderator to join our Trust & Safety team in a fast-paced digital environment. This role is responsible for reviewing, evaluating, and moderating user-generated content to ensure compliance with platform policies, community guidelines, and legal requirements. The ideal candidate will demonstrate strong Judgment, consistency, and the ability to handle sensitive material while maintaining high accuracy and productivity standards.

Role & responsibilities
Manage a queue of user-generated content to ensure timely review and compliance with platform policies and community guidelines.
Review, evaluate, and moderate text, image, audio, and video content; take appropriate action such as approve, remove, label, or escalate content in accordance with moderation standards.
Perform in-depth analysis and research on flagged, ambiguous, or high-risk content to ensure accurate moderation decisions.
Match moderation decisions with supporting policy documentation and internal guidelines to ensure consistency and audit readiness.
Monitor moderation dashboards, queues, and internal communication channels for incoming content requiring review or escalation.
Prepare detailed, accurate, and well-organized moderation reports, case notes, and quality logs for internal stakeholders and audit purposes.
Assist with responding to internal or external requests related to content reviews, policy clarifications, and moderation outcomes. Provide professional and policy-driven support to all stakeholders.
Proactively communicate with internal teams via tickets, email, or collaboration tools to resolve escalations, appeals, or repeat policy violations
Process escalations involving sensitive content categories such as abuse, fraud, misinformation, or policy-restricted material in accordance with established workflows.
Maintain accurate records of moderation actions and support regular quality reviews to improve moderation accuracy and platform safety.

Preferred candidate profile
A graduate with 1 year of experience in Content Moderation can apply.
Should be aware of Policy Interpretation, Context Analysis, and Trust and Safety Policies.
Strong English-Speaking Skills
Proficient in Microsoft Excel, including preparing and formatting customer-facing statements (VLOOKUPs, pivot tables a plus)
Comfortable leading virtual meetings with customers and internal teams
Excellent communication and negotiation skills, with professional and customer-focused demeanour.
Ability to work independently, manage multiple priorities, and meet deadlines
close attention to detail and problem-solving skills

Perks & Benefits
Salary upto 4.3 LPA
2500 MIV
both side cabs
Night shifts
5 days working
Roster Off
Location - Gurugram

To get your interview schedules can contact the below
Call/WhatsApp

Anjali Negi 9354911705
Bhavya 9810882557
Shubhangi 9810963203
Harshmeet 9810963815
Twinkle 9910978408
Minakshi 9810898521
Sujata 9810963162
Sakshi 9910986621
Vanshika 9319001798
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: WSNE Consulting
Location(s): Noida, Gurugram

Apply

[Walk-ins] Hiring For International chat Process Mumbai - Walk-in Interviews at Sutherland

Mon, 26 Jan 2026 12:00:00 +0530

Job Description
Job Description: International Chat Process (Night Shift):- We are hiring enthusiastic and customer-oriented individuals for our International Chat Process. This role involves providing non-voice (chat-based) customer support to international clients while working in 24x7 rotational shifts, including night shifts.

Key Responsibilities:-
Provide high-quality chat-based support to international customers.
Respond to customer queries promptly and professionally via live chat.
Troubleshoot issues and provide accurate, effective resolutions.
Handle multiple chats simultaneously while maintaining quality standards.
Ensure customer satisfaction by following defined SLAs, quality, and performance metrics.
Document customer interactions and update details accurately in internal systems.
Adhere to company policies, processes, and compliance guidelines.
Work in 24x7 rotational shifts, including night shifts and rotational weekly offs.

Preferred Candidate Profile:-
Excellent English written communication skills (verbal skills are an added advantage).
Strong problem-solving and analytical abilities.
Customer-focused approach with attention to detail.
Comfortable working in rotational shifts (24/7 operations), including night shifts.
Basic proficiency in MS Office tools (Outlook, Word, Excel).
Ability to multitask and manage multiple chats efficiently.
Team player with a proactive, professional attitude.

Eligibility Travel Boundaries:- Only candidates residing within 1.5 km of the nearest railway station in the below areas are eligible to apply:
Central Line: Kalyan to Sion Harbor Line: Wadala to Panvel (excluding Taloja & Sukhapur)
Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)

Shift & Weekly Off:-
Shift: 24x7 rotational (including night shifts)
Weekly Off: 2 rotational offs

Perks & Benefits:-
Lucrative performance-based incentives
Cab facility for safe and convenient travel (travel allowance included)
Medical insurance coverage
Work-life balance with 2 weekly offs

How to Apply:- Join us and be part of a dynamic team delivering exceptional global customer support! Contact HR: Prerana
Email ID Prerana.Dubey@sutherlandglobal.com

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Preferred candidate profile
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Mumbai

Apply

[Freshers] Email Support Executive at Leading Premium Retail

Mon, 26 Jan 2026 12:00:00 +0530

Job Description
Urgently hiring for international BPO for voice & chat process for Mohali loc
Fresher eligible,Male female both required
sitting profile,No salescandidates must have Good comm skills with good knowledge of computer
call Ms.Shikha sharma 9999379442
Required Candidate profile
candidates must have Good comm skills with good knowledge of computer.
min 12th required,for more information, call at the given nocall Ms.Shikha 9999379442
Ms. Pooja 7658874514
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: Leading
Location(s): Mohali, Chandigarh

Apply

[Part Time] Customer Care Executive at Twelve I consultant

Fri, 23 Jan 2026 12:00:00 +0530

Job Description
Responsibilities:
Resolve complaints promptly
Manage customer queries via phone, email & chat
Maintain high NPS score through excellent service delivery
Excellent English required
Candidate must live within 25km to Technopolis office as per their adhaar card or rent agreement paper which should be on their name.
Desktop provided by company. (No laptop)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Part time
Contact Details:
Company: Twelve I Consultant
Location(s): Kolkata

Apply

[Freshers] Opening For Freshers (Hyderabad) at Cognizant

Fri, 23 Jan 2026 12:00:00 +0530

Job Description
The successful candidates will be responsible for conducting rigorous Evaluations to verify the accuracy, completeness, and contextual relevance of AI-generated content pertaining to Business Points of Interest (POIs). This role is instrumental in maintaining the delivery of High-Quality Data Inputs for the project.
Key Responsibilities
Comprehensive Web Research: Conduct exhaustive research utilizing authorized resources and external digital platforms to validate business information, including hours of operation and geographical precision.
Data Annotation: Perform high-fidelity data annotation by adhering to rigorous protocols to ensure that automated system outputs maintain contextual relevance and factual integrity.
Compliance and Policy Implementation: Utilize advanced interpretative skills to analyze complex regulatory frameworks and promptly integrate procedural updates or technical nuances.
Performance Standards: Consistently achieve established daily productivity and accuracy benchmarks while ensuring uniform application of moderation policies.
Candidate Qualifications & Experience
Total Experience: 0-11months of relevant experience in content moderation or data processing.
Mandatory Google Maps Experience: Minimum 0-11months of hands-on experience specifically in Maps processes (POI verification, business listings).
Core Competencies & Skills
Research & Navigation: Exceptional ability to navigate websites to validate information; familiar with verifying digital data against physical location realities.
Interpretation & Comprehension: Strong capability to comprehend summaries, understand user intent, and interpret complex data guidelines.
Analytical Thinking: Ability to make sound decisions on ambiguous cases and categorize claims accurately.
Flexibility: Ability to switch between different evaluation types and grasp process nuances quickly.
Operational Requirements
Work Environment: Must be comfortable working in a 24x5 environment and working from the office.
Content Sensitivity: Must be comfortable handling explicit and extremely sensitive content if required.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] Bpo Hiring - E- Commerce Non Voice Email Chat Process 3.70 Lpa Ggn at https://smartmanpower

Thu, 22 Jan 2026 13:44:22 +0530

Job Description
BPO - Hiring For Non Voice Email And Chat Process - 24500 Per Month - GGNGrad./BE /Btech/ 1Year Experience in BPO Must, Can Apply.24/7
5 days
Both Side Cabs
WFO
Call - Dipankar @ 9650094552
CV@ jobs@smartsource.co.in
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: http://smartmanpower
Location(s): Noida, Gurugram

Apply

[Freshers] Non Voice Executive at Artech

Thu, 22 Jan 2026 12:55:30 +0530

Job Description
Hi Candidates ,

we are hiring for International Non-Voice Process for our MNC Client

Requirement - Fresher to max 2 year exp
Typing Speed 25WPM / Accuracy : 95%
Excellent Comm skill.
NO BCA, B. Tech, or technical background required
Night Shift 8.30PM 6AM, 11PM 8.30AM,
No Indian Festivals / Holidays, working. 24hr coverage, OT will be paid.
Working days 5, rosters will be prepared.
Training period to ramp up time 2 months, no leaves, set clear expectations.
DOJ will be 15 February 2025 .

Interview will be f2f in Artech Office at 62 Noida

Interested can share cv at shivani.c@artechinfo.in or can call me at 9193549698 .

Thanks
Shivani Chaturvedi
Hr at Staffing

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Artech
Location(s): Noida, Gurugram

Apply

[Freshers] Process Associate - Content moderation_Bengali+English at Genpact

Thu, 22 Jan 2026 12:41:18 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English+Bengali || Hyderabad

Work location: Hyderabad
Experience: 0 - 2 yrs (previous exp. in customer service domain)
Graduation: Any graduate except law
Languages known: English+Bengali

**Candidate should be able to speak/read and understand Bengali and English language.

Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you
Minimum qualifications
Any Graduate (except law/diploma)
Freshers are eligible. Candidates with previous exp.in customer service domain are eligible (Upto 2 yr)
Fluent in English+Bengali Language

Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Kolkata

Apply

[Walk-ins] Exciting opportunity!!!! Hiring For international voice process at Sutherland

Thu, 22 Jan 2026 12:10:08 +0530

Job Description
Exclusive walk-in drive at Sutherland.
We are hiring for Non voice role with minimum 6 months of experience into customer service.
Role & responsibilities:

Handles customer or internal requests through written communication channels such as email, chat, or system updates no voice calls. Respond to customer queries via email, chat, or ticketing tools. Process requests such as order updates, account changes, refunds, or data corrections. Maintain accurate records in CRM or internal systems. Meet productivity, accuracy, and SLA targets. Ensures accuracy, compliance, and quality of non-voice interactions.
*Must be fluent in English
*Excellent Communication can Apply
* Only experienced candidates can apply
*UNDER GRADUATES CAN APPLY
*24/7 shifts and rotational week offs (5 days working a week)
*Two-way cab facility only in night shift within
*Screen customers against sanctions, PEP, and watchlists .Assess customer risk levels (low / medium / high).Review periodic KYC refreshes and remediation cases. Document findings and maintain audit-ready records.
*Candidate who is comfortable working from office can apply
*Need Immediate Joiners only
*No virtual Interview is available
*Out of station candidates are Strictly not eligible
NOTE -NO WORK FROM HOME OR NO HYBRID
Transport policy- Cab will be provided within 25kms radius from office location and Cab will be provided only in night shift.
Immediate Joiners are preferred.

Interested Candidates can come down for Walk-in for Interview and Mention My name VAISHNAVI HR on top of your resume
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Full Time] International Chat Process at IntouchCX

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
Job Description:
IntouchCX is hiring customer-focused professionals for our International Chat Process.

If you have excellent written communication skills and enjoy assisting global customers through chat support, this is a great opportunity to grow your career with a leading customer experience organization.

Roles & Responsibilities:

Handle live chat interactions with international customers

Resolve customer queries accurately and professionally

Maintain high customer satisfaction and quality standards

Document customer interactions and update records

Follow process guidelines, SLA timelines, and company policies

Desired Candidate Profile:

Excellent written communication skills in English

Minimum 6 months of experience in International Chat / Non-Voice Process

Good typing speed and multitasking abilities

Willing to work in rotational and night shifts

Immediate joiners preferred

Perks & Benefits:

Competitive salary + performance incentives

Two-way cab facility

Paid training and career growth opportunities

Friendly, inclusive, and professional work environment

Salary: Best in Industry

Shift: Rotational (including Night Shifts)

Working Days: 5 Days Working (2 Week Offs)

Work Location: IntouchCX, Madhapur, Hyderabad

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Bpo Hiring - Non Voice Email Chat Process 3.70 Lpa Ggn at https://smartmanpower

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
BPO - Hiring For Email And Chat Process - 24500 Per Month - GurugramGrad/BE/ Btech With 1 Year of BpO Experience Must. Can Apply.24/7
5 days
Cabs
WFOCall - Dipankar @ 9650094552
CV@ jobs@smartsource.co.in
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: https://smartmanpower
Location(s): Noida, Gurugram

Apply

[Full Time] Hiring For Us Live Underwriter (4cs) || Mortgage || Sutherland || Wfh at Sutherland

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
About the Role:
We are hiring skilled and detail-oriented Live Underwriters to join our lending team. This role is critical in evaluating loan applications, assessing borrower creditworthiness, and ensuring compliance with lending regulations.

Key Responsibilities
Review loan applications and supporting documents (income, credit, property valuations)
Analyze financial statements, tax returns, employment history, and debt-to-income ratios
Prepare underwriting summaries and recommend loan structures
Communicate lending decisions clearly to stakeholders
Reconcile complex accounts and prepare daily aging reports

Required Qualifications
Bachelors degree (mandatory)
13 years of experience in loan underwriting (manufactured housing preferred)
Excellent verbal and written communication skills
Ability to work independently and meet deadlines in a fast-paced environment

Skills Required
Typing speed: 25 WPM with 80% accuracy
Pattern recognition and problem-solving

How to Apply
Send your updated resume to:Afreen.Ansari@sutherlandglobal.com
Contact HR Afreen: 8097597439

"Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Sutherland
Location(s): Mumbai

Apply

[Full Time] International Non Voice Process Bulk Hiringg at IGT Solutions

Thu, 22 Jan 2026 05:02:32 +0530

Job Description
BULK HIRING FOR NON VOICE/VOICE PROCESS, Contact Person- DIVYA (9817767116)

CHAT/Email Process

Qualification- Graduate/ Undergraduate
Experience- Minimum 6 months of Experience

Location: IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya
Hello job seekers we are looking for candidates experienced in international process/ domestic to join travel process in our company

Role: International Voice Process/ Domestic

Process: Voice (International Voice Process)

Industry: BPO / Call Center

Experience Required: 6 months minimum experience Preferred
Qualification: Graduation/ Undergraduate
What's In It For You?

5/6 days working(2/1 rotational off based on process)
Both Side Cabs Safe & Convenient Transport
Salary - upto 40k CTC
for salary upto 32k we require GDS knowledge
Attractive Salary + Incentives
Excellent Work Culture & International Exposure
Fast-Track Career Growth Opportunities

COME DIRECTLY FOR WALKIN
LOCATION-
IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya

MENTION DIVYA ON YOUR RESUME
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: IGT Solutions
Location(s): Noida, Gurugram

Apply

[Full Time] Production Agent L1 at Wipro

Thu, 22 Jan 2026 03:16:42 +0530

Job Description
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner

Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue

Update own availability in the RAVE system to ensure productivity of the process

Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions

Follow standard processes and procedures to resolve all client queries

Resolve client queries as per the SLA??s defined in the contract

Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients

Identify and learn appropriate product details to facilitate better client interaction and troubleshooting

Document and analyze call logs to spot most occurring trends to prevent future problems

Maintain and update self-help documents for customers to speed up resolution time

Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution

Ensure all product information and disclosures are given to clients before and after the call/email requests

Avoids legal challenges by complying with service agreements
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions

Assist clients with navigating around product menus and facilitate better understanding of product features

Troubleshoot all client queries in a user-friendly, courteous and professional manner

Maintain logs and records of all customer queries as per the standard procedures and guidelines

Accurately process and record all incoming call and email using the designated tracking software

Offer alternative solutions to clients (where appropriate) with the objective of retaining customers?? and clients?? business

Organize ideas and effectively communicate oral messages appropriate to listeners and situations

Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates

Enroll in product specific and any other trainings per client requirements/recommendations

Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client

Update job knowledge by participating in self learning opportunities and maintaining personal networks
Mandatory Skills:
Geographic Information Systems(Maps) .
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Billing Associate - RCM (Hospital Billing) at IKS HEALTH

Thu, 22 Jan 2026 00:40:03 +0530

Job Description
Role & responsibilities
Process acute hospital billing for IP/OP claims using UB-04
Handle Medicare Part A & Part B billing with correct TOB, DRG, and payer rules
Apply revenue, condition, value, and occurrence codes accurately
Identify and resolve billing edits to ensure clean claim submission
Ensure compliance with 2-Midnight and 72-Hour/72R billing guidelines

Preferred candidate profile

Minimum 1 year of experience in Acute / Hospital Billing (Provider side)
Hands-on experience with UB-04 Inpatient & Outpatient claims
Strong knowledge of Medicare Part A & Part B billing rules
Working exposure to DRG, TOB, revenue, condition & value codes
Experience with billing edits, rejections and clearinghouse tools

Contact Person :

HR Suraj - 8898807421
HR Sushmita - 8104952260
Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: IKS HEALTH
Location(s): Mumbai

Apply

[Walk-ins] Hiring For International Chat Process at IntouchCX

Wed, 21 Jan 2026 16:31:18 +0530

Job Description
Greeting From IntouchCX

Intouch CX, a leading global customer experience company, is hiring experienced professionals for its International Chat Support (Dual Chat) process in Hyderabad.

Walk-In Details

Venue:

Intouch CX, 5th Floor, Building B16,
Raheja Mindspace, Hi-Tech City, Hyderabad

Time: 11:00 AM 5:00 PM

HR Contact: Shaheen 99899 56178

Email Resume To: shaheen.sultana@intouchcx.com

Job Role :

International Chat Process (Dual Chat)

Experience Required

1 year to 3 years

International chat support experience must be documented (on paper)

Candidate Requirements

Minimum 1 year of international dual chat experience
Strong written communication skills
Typing speed of 40+ WPM
Comfortable with night shifts & rotational week-offs
Excellent customer handling & multitasking skills
Familiarity with chat support tools and workflows

Experience with US / UK / Australian processes is an added advantage

What We Offer

PF & ESI
Two-way transport (Pick-up & Drop)
Career growth in a global work culture

Documents to Carry

Updated resume
Valid Government ID proof
Don't Forget to Write Hr Shaheen On Top Of Your Resume

Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International non voice at IntouchCX

Wed, 21 Jan 2026 13:31:14 +0530

Job Description
Job Description:
We are looking for enthusiastic and customer-focused International Chat Support Executives to join our team. The role involves handling customer queries through chat for international clients while providing timely, accurate, and professional support.

Key Responsibilities:

Handle customer interactions via live chat (non-voice process)

Resolve customer queries related to products/services efficiently

Maintain a high level of customer satisfaction through quality responses

Follow communication guidelines and standard operating procedures

Document customer interactions accurately in internal systems

Meet individual and team performance metrics (quality, productivity, TAT)

Eligibility Criteria:

Candidates must reside in Hyderabad

Excellent written communication skills in English

Comfortable working in rotational night shifts and rotational week offs

Basic computer knowledge and typing skills

Ability to multitask and work in a fast-paced environment

Customer-centric attitude with problem-solving skills

Educational Qualifications:

Minimum: 10+2

Preferred Skills:

Prior experience in international chat or non-voice support (added advantage)

Good comprehension and grammar skills

Ability to handle multiple chats simultaneously

What We Offer:

Competitive salary package

Cab facility (as per company policy)

Paid training

Career growth opportunities

Friendly and professional work environment
Please contact
swathi.mohanty@intouchcx.com
Ph- 7075147044
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Production Agent at Wipro

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
Do

Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner

Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue

Update own availability in the RAVE system to ensure productivity of the process

Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions

Follow standard processes and procedures to resolve all client queries

Resolve client queries as per the SLAs defined in the contract

Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients

Identify and learn appropriate product details to facilitate better client interaction and troubleshooting

Document and analyze call logs to spot most occurring trends to prevent future problems

Maintain and update self-help documents for customers to speed up resolution time

Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution

Ensure all product information and disclosures are given to clients before and after the call/email requests

Avoids legal challenges by complying with service agreements

Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions

Assist clients with navigating around product menus and facilitate better understanding of product features

Troubleshoot all client queries in a user-friendly, courteous and professional manner

Maintain logs and records of all customer queries as per the standard procedures and guidelines

Accurately process and record all incoming call and email using the designated tracking software

Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business

Organize ideas and effectively communicate oral messages appropriate to listeners and situations

Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates

Enroll in product specific and any other trainings per client requirements/recommendations

Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client

Update job knowledge by participating in self learning opportunities and maintaining personal networks

Mandatory
Skills:
Geographic Information Systems(Maps) .
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Walk-ins] Mega Walk In Drive For Concentrix | Voice & Blended Process | Kolkata at Concentrix

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
MEGA Walk-In Drive Alert in Kolkata!

Join us for a walk-in drive from 22nd Jan to 27th Feb (Every Monday to Saturday)

Process - International Voice Blended & Chat Process

Salary - 3.60 LPA - 4LPA

SPOT SELECTION | SPOT OFFER | SPOT JOINING

Time & Location -

10:30AM -5:30PM
Human Before Resource Private Limited
DN2, Signet Tower Unit 804 College More Sector V Kolkata 700091

We assure a higher success rate and dedicated support to convert your interview into a selection when you attend through our venue.

Call/WhatsApp

9073639536

9147047911

9007152957

9147047910

9341577213

6291561150
For Any Escalation : 9674757948 (WhatsApp Only)
Shift: Evening Night shift & Rotational Shift On-Site (WFO)

Notice Period: Immediate joiners only

Education: Graduation/ Under graduation / Post Graduation

Candidate should have Excellent Communication Skills

Experience: Freshers
Please be aware that current full-time students are not eligible for this opportunity.
Remember to bring all qualification and experience documents, your updated resume, and Original Aadhar Card.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: Concentrix
Location(s): Kolkata

Apply

[Full Time] Production Agent L1 at Wipro

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner

Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue

Update own availability in the RAVE system to ensure productivity of the process

Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions

Follow standard processes and procedures to resolve all client queries

Resolve client queries as per the SLA??s defined in the contract

Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients

Identify and learn appropriate product details to facilitate better client interaction and troubleshooting

Document and analyze call logs to spot most occurring trends to prevent future problems

Maintain and update self-help documents for customers to speed up resolution time

Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution

Ensure all product information and disclosures are given to clients before and after the call/email requests

Avoids legal challenges by complying with service agreements
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions

Assist clients with navigating around product menus and facilitate better understanding of product features

Troubleshoot all client queries in a user-friendly, courteous and professional manner

Maintain logs and records of all customer queries as per the standard procedures and guidelines

Accurately process and record all incoming call and email using the designated tracking software

Offer alternative solutions to clients (where appropriate) with the objective of retaining customers?? and clients?? business

Organize ideas and effectively communicate oral messages appropriate to listeners and situations

Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates

Enroll in product specific and any other trainings per client requirements/recommendations

Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client

Update job knowledge by participating in self learning opportunities and maintaining personal networks
Mandatory Skills:
Payment and Fraud( Trust & Safety) .
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Walk-ins] Mega Walk In Drive For Concentrix | Voice & Blended Process | Kolkata at Concentrix

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
MEGA Walk-In Drive Alert in Kolkata!

Join us for a walk-in drive from 22nd Jan to 27th Feb (Every Monday to Saturday)

Process - International Voice Blended & Chat Process

Salary - 3.60 LPA - 4LPA

SPOT SELECTION | SPOT OFFER | SPOT JOINING

Time & Location -

10:30AM -5:30PM
Human Before Resource Private Limited
DN2, Signet Tower Unit 804 College More Sector V Kolkata 700091

We assure a higher success rate and dedicated support to convert your interview into a selection when you attend through our venue.

Call/WhatsApp

9147047911

9007152957

9147047910

9341577213

6291561150
For Any Escalation : 9674757948 (WhatsApp Only)
Shift: Evening Night shift & Rotational Shift On-Site (WFO)

Notice Period: Immediate joiners only

Education: Graduation/ Under graduation / Post Graduation

Candidate should have Excellent Communication Skills

Experience: Freshers
Please be aware that current full-time students are not eligible for this opportunity.
Remember to bring all qualification and experience documents, your updated resume, and Original Aadhar Card.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: Concentrix
Location(s): Kolkata

Apply

[Freshers] Hiring For International Chat process at IntouchCX

Wed, 21 Jan 2026 10:20:14 +0530

Job Description
Mention - HR Naaz on top of your resume.

Role & responsibilities We are looking for enthusiastic and customer-focused International Customer Support Executives to join our team. This role involves providing support to global customers through an international chat process. Candidates must be comfortable working night shifts and possess strong communication and typing skills.Key Responsibilities
Handle customer queries through chat with accuracy and professionalism.
Provide prompt resolutions by troubleshooting issues and offering the best possible solutions.
Maintain records of customer interactions and update systems as required.
Follow communication procedures, guidelines, and company policies.
Ensure high levels of customer satisfaction and service quality.
Required Skills & Qualifications
Minimum 6 months of experience in International Chat Process are welcome.
Freshers are not Eligible
Excellent written communication skills.
Good typing speed (preferred 30WPM with high accuracy).
Ability to work in rotational night shifts.
Strong problem-solving and customer-handling skills.
Should be comfortable working onsite.
Benefits
Two-way cab facility provided within a 25 km radius.
Competitive salary and performance-based incentives.
Opportunity to work in an international environment with growth prospects.
Employment Type
Full-time
Onsite Night Shift

Contact - Naaz
Phone number - 9154225747
Email - shahistha.naaz@intouchcx.com
Mention HR Naaz on top of your resume
DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Hiring For International Chat Support- Customer Support at IntouchCX

Wed, 21 Jan 2026 04:26:15 +0530

Job Description
Job Description:
We are hiring Customer Support Executives for an International Chat Process. The role involves handling customer queries through live chat and providing accurate, timely, and professional support to international customers.

Key Responsibilities:
Handle customer interactions via live chat in a professional manner
Resolve customer queries related to products/services
Maintain high levels of customer satisfaction
Follow company policies and quality standards
Document customer interactions accurately

Eligibility Criteria:
Excellent written communication skills in English
Basic computer knowledge
Ability to multitask and work under pressure
Willingness to work in rotational/night shifts
Freshers and experienced candidates are welcome

Preferred Skills:
Prior experience in international BPO/chat support (Minimum 6 months)
Good typing speed and grammar
Customer-focused attitude

Salary: 2.4lpa- 4lpa

Benefits:
Attractive salary package
2 Way Cab facility (if the location comes under the Hiring Zone which is 30KM)
Training and career growth opportunities

How to Apply:
Interested candidates can apply via Naukri or share their resume at Whatsup or Email
HR Divya
8660530720
divya.mugalikar@intouchcx.com

Location:Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Benefits Administration Associate at Conduent

Tue, 20 Jan 2026 12:00:00 +0530

Job Description

Graduate from recognized universities. (B Tech CSE/IT not eligible).
Freshers and experience up to 2 years are eligible
Possess strong Problem solving skills, analytical knowledge and communication skills- both written and verbal.
Collaborative, high-energy and diligent work ethics to be displayed at all times.
Strong ability to multi-task and support different functions based on business requirements.
Complete tasks according to the established standards with limited instruction and supervision.
Should possess team-based working style coupled with the zeal to expand the learning horizon and be open to new learning.
Willingness to work in shifts in different time zones.
Professional attitude and projection of professional company image.
Ability to work under pressure esp. during Peak seasons.
Stay aligned to the Company's Mission, Vision & Values.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Freshers
Contact Details:
Company: Conduent
Location(s): Hyderabad

Apply

[Full Time] Channel Relationship Manager, Amzl Last Mile Hyt2 at Amazon

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com.
Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.
Amazon is seeking a Channel Relationship Management to work with our Last Mile Team managing end to end station operations and channel partner management.
Primary Responsibilities
Act as the custodian of the processes & SOPs for the allotted program and consistently challenge and innovate to improvise the existing ones. Provide out of the box solutions for to enhance quality standards, reduce waste, and eliminate unnecessary work.
Primarily responsible for coordinating with cross-functional teams and vendors to deliver customer orders through the last mile network.
Responsible for in-bound, outbound, delivery, returns and forward leg pick-ups, capacity utilization, network optimization & contingency planning.
Ensure high all around performance in quality and customer experience through our last-mile delivery and pick-up operations.
Liaise with training teams to develop and update training materials on an ongoing basis to incorporate the latest relevant content for transition to a problem-solving culture.
Ensure new processes are communicated to relevant stakeholders and implemented in a timely manner and are standardized across locations. Perform continuous process evaluation to ensure sustainment
Ensure a data driven approach to solve problems and to develop solutions to reduce losses and optimize operational cost. Additional responsibilities may include:
Developing standard operating procedures.
Direct accountability for setting and meeting operational goals, strategic planning and forecasting
Leading process improvements Demonstrated Abilities:
We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big. Process & SOP Ownership
Serve as the custodian of all processes and SOPs for the assigned program. Continuously challenge, refine, and innovate existing workflows to enhance quality, reduce waste, and eliminate non-value-added activities through creative, out-of-the-box solutions. Cross-Functional Coordination
Collaborate with internal teams and external stakeholders to ensure seamless execution of last-mile operations and timely delivery of customer orders. End-to-End Operations Management
Oversee in-bound, outbound, delivery, returns, forward-leg pick-ups, capacity utilization, network optimization, and contingency planning to drive operational efficiency. Partner Management
Manage relationships with delivery partners and vendors to ensure alignment with performance standards, compliance requirements, and capacity needs. Drive accountability, monitor performance metrics, and enable partners with support and guidance to meet operational goals. Quality & Customer Experience Excellence
Drive high performance in quality metrics and customer experience across last-mile delivery and pick-up operations. Training & Capability Building
Work with training teams to develop, improve, and update training materials, embedding a culture of problem-solving and continuous learning across the network. Data-Driven Problem Solving
Use data insights and analytics to identify root causes, reduce losses, improve productivity, and optimize operational costs through structured problem-solving. A day in the life
Reviews previous day s metrics across inbound, outbound, delivery, returns, and customer experience.
Leads the Daily Business Review (DBR) to discuss performance gaps, root causes, capacity, and action plans.
Coordinates with cross-functional teams and delivery partners to ensure smooth last-mile operations.
Monitors real-time execution, resolves escalations, and activates contingency plans when required.
Ensures SOP adherence, drives process standardization, and evaluates improvement opportunities.
Works with training teams to update materials and reinforce a problem-solving culture.
Ends the day by updating dashboards, tracking actions, and preparing insights for the next DBR. 2+ years of employee and performance management experience
Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 1+ years of performance metrics, process improvement or lean techniques experience
Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Account / Relationship Management - Non Voice
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Hyderabad

Apply

[Walk-ins] Customer Service Representative at Teleperformance (TP)

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Mega Walk-in Drive at Teleperformance (TP)

Job Title: Customer Service (Chat)

Job Location: Gachibowli - Hyderabad (On-site)

Eligibility:
Undergraduate in any stream (Mandatory to have certificate)
1year or above experience in "International Non-Voice" processes (Preferably in Chat)

Job Highlights:
Chat Support role
5 Days working, 2 Days week off
Rotational shifts & rotational week offs

Salary & Benefits:
Upto 3.6LPA
PF and ESI / Mediclaim (Whichever applicable)
2 Way Cab (Upto 30kms)
Dates for Interviews: 21st Jan'26 to 24th Jan'26

Venue and HR Details:

Venue:
2nd Floor, Teleperformance (TP) Hiring Centre, Legend Platinum building, beside Rainbow Children Hospital, Kondapur, Hyderabad 500081

HR Reference: HR Vamsi / HR Vishal

Note: Carry your updated Aadhar Card & resume, kindly write HR Vishal/HR Vamsi as reference on your resume.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Hyderabad

Apply

[Full Time] Senior Technical Associate at IntouchCX

Mon, 19 Jan 2026 12:00:00 +0530

Job Description
About the Job
Were looking for a Senior Technical Associate for ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans.
As Senior Technical Associate, You Will
Identify product issues and improvement opportunities
Analyze data to understand emerging trends to either suggest improvements (or) escalate this to the product team
Coordinate end to end incidents by identifying and reporting to appropriate teams to reduce the impact of business and operations
Serve as a point of contact for Partner escalations
Conduct incident review and follow up on action items
Identify and triage issue discovery and prioritization for large scale issues
Use critical thinking to develop solutions to improve business performance and partner success
Identify product and tool issues, bugs and other improvement opportunities
Reproduce Issues and capture logs as needed
Help Tier 1 and Tier 2 with any tool issues and to help address escalations
Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings
Provide information and place appropriate notes in the system indicating what action was taken or needs to be taken for issues and incidents reported
Ensure policies and procedures are followed on all tickets
Handle VPN/Proxy Issues, Geo Filtering and speed bump issues
Assess scope and impact of product level outages by assigning severity to our product outages and involving other teams as needed
Maintain thorough knowledge of systems so that the information can be researched and proper information is given
Learn and retain a thorough working knowledge of all existing and new process and procedures
Attend team meetings/additional training sessions as scheduled
Demonstrate a positive work ethic and commitment to achieve the best possible outcomes
Act as a role model and exemplify our 10 Things (cultural values)
As Senior Technical Associate, You Have
Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)
3-4 years of experience in Technical Support Service industry
Experience working with Google Workspace, JIRA, Confluence, Kibana, Tableau, Zendesk, SQL, or similar products
Strong technical support experience and background with ability to understand and diagnose issues with exceptional troubleshooting skills and strong communication skills
Data analysis experience preferred
Excellent communication skills both verbal and written communication with the ability to speak accurately, using proper grammar, good enunciation
Ability to communicate and engage in discourse fluently
Have strong familiarity in data analysis/visualizations, trend analysis, troubleshooting, and critical thinking
Experienced in reporting and dashboard creation
Experience with either Streaming, Gaming, Tooling, Membership and Billing, and any Cloud/SAAS Platforms
Experience in cross functional stakeholder management and able to take ownership and coordinate with multiple teams and create strong working relationships
Knowledge and fair understanding of open connect/platforms
High proficiency in escalation trend analysis and can identify incidents proactively
Ability to create and write knowledge base articles as needed
Experience dealing with escalated issues in a contact center capacity
The ability to type 30 WPM with accuracy
The ability to use spreadsheet applications to maintain and develop operational reporting
Exceptional time management, organizational and prioritization skills to complete work in a timely manner
Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
Identify opportunities for process improvement and efficiency gains within the issue triage workflow
The ability to work a variety of shifts, including days, evenings and holidays
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Senior Real Time Analyst (WFM Managed Services) at IntouchCX

Mon, 19 Jan 2026 12:00:00 +0530

Job Description
About the Job
The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.
As Senior Real Time Analyst (RTA), You Will
Act as shift point of contact:
Overlook the team in the absence of the Manager/Supervisor
Conduct RTA huddles and pass updates to the team
Act as SME and train new members in the team
Queue management:
Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day
Situational management (vendor level)
BCP situations: Tools issues, WFM Systems issues, etc.
Routing / downtime issues - Create and manage war room o Make announcements about outages on respective client tools.
Intraday Management
Facilitate daily syncs with clients/vendors to review performance
Monitor forecast vs actual governance at the enterprise level (service KPIs, handling capacity, shrinkage, handle time, service levels)
Re-forecast within the day to project staffing gaps and share across the network to address over/under staffing
Approve and push extra time/VTO/off phone requests by vendors
Communicate directly with the stakeholders on trends, staffing levels, and mitigation tactics needed to improve service levels performance
Perform root cause analysis (end of day) & provide updates to enterprise network & leadership team
Reporting:
Track daily/weekly/monthly performance and provide context on the following metrics:
Service Level/ASA
Shrinkage/Absenteeism
EOD reports
Additional tasks:
Provide regular feedback to the planning and scheduling team
As Senior Real Time Analyst (RTA), You Have
A University education with a technical background (mathematical or statistical course desirable) is preferred
3+ years previous call center experience required
Minimum 1 year WorkForce Management experience is required
Previous work experience working with Global vendors is considered an asset
Advanced level of MS Excel/Google sheets
Pivot Tables
V-Lookup/X-Lookup
Index/Match
Ability to create charts/graphs
1+ years of previous experience with any WFM tools is required
NICE IEX
Aspect eWFM
Verint
Calabrio
Knowledge of programming / Tableau will be an asset
Excel/BI/Reporting tools certifications will be an asset
Good communication skills,local language and English (required)
Additional languages would be an asset
Ability to identify emerging trends, measure impact on the business and use good judgment
Experience in facilitating meetings
Proactively distill and analyze data, charts, and graphs into actionable insights & present recommendations to stakeholders and other audiences
Able to collaborate with clients cross-functional teams and vendor RTA teams
Clear and concise, written and verbal communication (in English)
Fundamental understanding of call center metrics
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Mega Walk In For Freshers - Chat Process - Hindi at Teleperformance (TP)

Sun, 18 Jan 2026 18:47:18 +0530

Job Description
Dear Candidates,

Greetings from Teleperformance !!!

We are freshers for Domestic Chat Process - Hindi Mandatory.

Gradution Mandatory.
Read/write/Speak in Hindi Is Mandatory.
Complete Night Shifts.
Salary 16000 take home+ Rs 125 Per day as Allowance.
Looking for Freshers.
Immediate Joiners.
ONLY MALE CANDIDATES.
Good Typing skills.
Job Location - Ambattur.

Interested candidates Please walk in Directly with your updated resume and mention HEMA HR on top of your resume.

Regards
Hema
Assistant Manager.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Bilingual / Multilingual Support - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Walk-ins] Fresher's Walk-in Interview -games And App Review (gar-hyd) at Cognizant

Sun, 18 Jan 2026 18:20:18 +0530

Job Description
What you need to have:
A Bachelor's degree in any subject (a Post Graduate degree is optional).2026 Passout not eligible. Master perusing cannot apply.
Any gaming or Android certifications is desirable but not mandatory.
Two set resume and passport size photo mandatory.
Passing year (2022-2025). PC and Semester marksheet should be issued by University.
Flexible working in rotational shift.
No Personal Laptop Allowed.

Role & responsibilities :-
Playing Android games and analyzing apps, aligning them into different categories based on what the industry thinks and what users would like.
Adhering to the rules / processes and following guidelines.
Maintain the confidentiality of privileged information
Be an individual contributor and perform above the set QA parameters. Be accountable for the success and quality of the workflow
Coming up with new ideas to make things better
Identifying tricky situations and helping clients make game categorization and processes super efficient.

Preferred candidate profile :
Knowing your way around Android OS and the Play Store.
Having good game knowledge and understanding different game types.
Familiar with Google suite apps.
Great team player who loves gaming!
Being tech-savvy and quick to grasp how online games and their features work.
Experience in B2B or B2C environments is a plus!
Learning fast, being data-driven, technical, proactive, and curious.
Good communication (Verbal and writing).
Able to work fast and accurately under tight deadlines
Flexible with working in any shift and weekends (as per business requirements)

Current Year 2026 passout are not eligible for Interview. Candidate with more than 12 months experience in any domain also not eligible as this role is only for fresher's.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Walk-ins] Walk in interview For Voice and Chat Support in Kolkata at Sanctus Hr

Sun, 18 Jan 2026 16:36:47 +0530

Job Description
DIRECT WALK in for Voice and Chat Support 6364907001 / Whatsapp CV 9620551244
Immediate Joining
Good communication skills in English
CTC: 14k to 20k
Location: Kolkata, Salt Lake Sector 5
Required Candidate profile
Direct Walk in for Freshers and Experienced
Any Graduate / 12th pass with good communication.
Work location: Kolkata. To schedule an interview Ct: Anu 9986807212
Perks and benefits
PF, ESI/Mediclaim, Gratuity
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Walk-ins
Contact Details:
Company: Sanctus Hr
Location(s): Kolkata

Apply

[Walk-ins] Wipro walk-in drive For Freshers || 19 To 24 January at Wipro

Sun, 18 Jan 2026 11:48:54 +0530

Job Description
Greetings from WIPRO,
Walk-in drive for Freshers for Mapping role !!!

Required Skills:
Should be excellent in English communication
Good knowledge in Excel and on computer
Should have good knowledge on mapping (GIS, GPS, Traffic Rules.etc)

Specifications:
Work location- Hyderabad
Should be flexible to "Work from Office"
Should be flexible to work in Rotational shifts (Including night shifts)
Qualification- Graduation (should have all documents, PC & CMM Mandatory)
Pursuing candidates are not eligible (Graduation or post graduation)
Only Fresher's are eligible to apply
Need immediate joiners
Working days- 5 Days a week with 2 days of rotational week off.,

Interview Location: Wipro campus, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032

Date- 19 to 24 January 2026
Time- 9:30 a.m. to 12 p.m.

Please carry below documents for the interview:-
1) Updated Resume
2)Recent Passport size photograph (taken in last 3 months)
3)Original PAN card- (Original Documents Mandatory)
4) Provisional certificate of highest qualification.(Graduation/ PG)

Please Note: PAN should be Original and updated recently. Minor PAN/ aadhar or print taken from online or MeeSeva will not be accepted.
Candidates not carrying original PAN card will not be allowed for the Interview.
Thanks & Regards,
Wipro TA Team
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Walk-ins] Wipro Mega walk-in drive For Freshers|| Mapping role|| 19th - 24th Jan at Wipro

Sun, 18 Jan 2026 09:44:52 +0530

Job Description
Greetings from WIPRO,

Walk-in drive for Freshers for Mapping role !!!

Required Skills:
Should be excellent in English communication
Good knowledge in Excel and on computer
Should have good knowledge on mapping (GIS, GPS..etc)

Specifications:
Work location- Hyderabad
Should be flexible to "Work from Office"
Should be flexible to work in Rotational shifts (Including night shifts)
Qualification- Graduation (should have all documents, PC & CMM Mandatory)
Pursuing candidates are not eligible (Graduation or post graduation)
Only Fresher's are eligible to apply
Need immediate joiners
Working days- 5 Days a week with 2 days of rotational week off.,

Interview Location: Wipro campus, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032

Please carry below documents for the interview:-
1) Updated Resume
2) Recent Passport size photograph (taken in last 3 months)
3) PAN card- (Original document mandatory)
4) Provisional certificate of highest qualification.(Graduation/ PG) Thanks & Regards,
Wipro TA Team
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] Non Voice Executive Fresher Can Apply | Kolkata at HBR

Sun, 18 Jan 2026 09:39:34 +0530

Job Description
Mega Walk in Drive is Going From Monday to Friday

Interview Venue:

HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091

We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.

CTC- Upto 4.10LPA - 5 LPA

Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot.
Call & WhatsApp No:

9007152957

9341577213

6291561150

9147047911

9147047910
Eligibility:

Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory.
Mindset Required

Good written & Verbal communication
Interested to work in BPO Blended & Chat Process
Basic computer knowledge
5 working days
Flexible to work in Rotational & Night shifts
Ready to work from Office

Perks and Benefits.
Permanent and full time opportunity
One way cab facility
Incentives and allowances
Promotion with IJP
Health Insurance/ PF/ ESI/ Incentive
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: HBR
Location(s): Kolkata

Apply

[Walk-ins] Concentrix | Mega Walk In Drive Voice & Blended Process | Kolkata at Concentrix

Sun, 18 Jan 2026 08:03:41 +0530

Job Description
MEGA Walk-In Drive Alert in Kolkata! Starting from 19th January

Join us for a walk-in drive from 19th Jan to 27th Feb (Every Monday to Saturday)

Process - International Voice Blended & Chat Process

Salary - 3.60 LPA- 4LPA for Freshers 4.10LPA-5LPA for Experience

SPOT SELECTION | SPOT OFFER | SPOT JOINING

Time & Location -

10:30AM -5:30PM
Human Before Resource Private Limited
DN2, Signet Tower Unit 804 College More Sector V Kolkata 700091

We assure a higher success rate and dedicated support to convert your interview into a selection when you attend through our venue.

Call/WhatsApp:

9147047910

9147047911

9341677213

9007152957

6291561150

For Any Escalation : 9674757948 (WhatsApp Only)
Shift: Evening Night shift & Rotational Shift On-Site (WFO)

Notice Period: Immediate joiners only

Education: Graduation/ Under graduation / Post Graduation

Candidate should have Excellent Communication Skills

Experience: Freshers
Please be aware that current full-time students are not eligible for this opportunity.
Remember to bring all qualification and experience documents, your updated resume, and Original Aadhar Card.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: Concentrix
Location(s): North Twenty Four Parganas

Apply

[Full Time] FAO - Finance and Accounting Operations at Accenture

Sun, 18 Jan 2026 06:15:45 +0530

Job Description
Role: Payment Tracking & Receipting (FAO)

Experience Required: Minimum 1 year of FAO experience (AP / AR / Reconciliation)

Work Type: Non-Voice (Email Only)

CTC: 5,80,000 per annum

Key Responsibilities:

Monitor and validate customer payments, confirm receipts, apply credits, and manage payments received from third parties.

Perform accurate reconciliation and proper allocation of open credits in Bank Reconciliation Statements (BRS) and suspense accounts.

Prepare and share monthly summaries of collections and settlement activities to ensure transparency and effective reporting.

Mail your profile at sowmya.d@spes.in or whatsapp at 90281 04448
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Account / Relationship Management - Non Voice
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Pune

Apply

[Walk-ins] Wipro walk-in drive- Experienced in Mapping role - 19th To 24th Jan at Wipro

Sun, 18 Jan 2026 06:10:25 +0530

Job Description
Greetings from WIPRO,

Walk-in drive for Experienced in Mapping role !!!

Required Skills:
Should be excellent in English communication
Good knowledge in Excel and on computer
Should hold minimum 1 year experience in mapping
Should have good knowledge on mapping (GIS, GPS..etc)

Specifications:
Work location- Hyderabad
"Work from Office" role
Should be flexible to work in Rotational shifts (Including night shifts)
Qualification-Graduation (should have all documents, PC & CMM Mandatory)
Only experienced candidates from 1- 4 years are eligible to apply
Pursuing candidates are not eligible (Graduation or post graduation)
Need immediate joiners
Working days- 5 Days a week with 2 days of rotational week off.,
Should have work experience documents for entire experience (like Offer Letter, Experience Letter and Payslips)

Interview Location: Wipro campus, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032

Please carry below documents for the interview:-
1) Updated Resume
2) Recent Passport size photograph (taken in last 3 months)
3) PAN card- (Original document with recent photo updated)
4) Provisional certificate of highest qualification.(Graduation/ PG)
5) Previous/Current organization last 3 months Pay slips
6) All previous & recent organizations offer & experience letters.

Thanks & Regards,
Wipro TA Team
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Immediate Hiring For Content moderator role at Teleperformance

Sun, 18 Jan 2026 06:04:21 +0530

Job Description
Role & responsibilities
Content Moderator

Preferred candidate profile
Candidate who completed 12th + Graduation, and who are good in communication can walk into our office with your CV and Aadhar card.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Bengaluru

Apply

[Walk-ins] Fresher's Walk In Interview ( Games/app Review) At Gar-t5 Kokapet Hyd at Cognizant

Sun, 18 Jan 2026 04:54:07 +0530

Job Description
What you need to have:

A Bachelor's degree in any subject (a Post Graduate degree is optional).2026 Passout not eligible. Master perusing cannot apply.
Any gaming or Android certifications is desirable but not mandatory.
Two set resume and passport size photo mandatory.
Passing year (2022-2025). PC and Semester marksheet should be issued by University.
Flexible working in rotational shift.
No Personal Laptop Allowed.
Role & responsibilities :-

Playing Android games and analyzing apps, aligning them into different categories based on what the industry thinks and what users would like.
Adhering to the rules / processes and following guidelines.
Maintain the confidentiality of privileged information
Be an individual contributor and perform above the set QA parameters. Be accountable for the success and quality of the workflow
Coming up with new ideas to make things better
Identifying tricky situations and helping clients make game categorization and processes super efficient.
Preferred candidate profile :

Knowing your way around Android OS and the Play Store.
Having good game knowledge and understanding different game types.
Familiar with Google suite apps.
Great team player who loves gaming!
Being tech-savvy and quick to grasp how online games and their features work.
Experience in B2B or B2C environments is a plus!
Learning fast, being data-driven, technical, proactive, and curious.
Good communication (Verbal and writing).
Able to work fast and accurately under tight deadlines
Flexible with working in any shift and weekends (as per business requirements)

Current Year 2026 Passout are not eligible for Interview. Candidate with more than 12 months experience in any domain also not eligible as this role is only for fresher's.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Walk-ins] Customer Support Executive (Web Chat) at Teleperformance (TP)

Sun, 18 Jan 2026 03:01:37 +0530

Job Description
Job Title: Customer Support Executive (Web Chat - Non Voice)
Domain: Telecom Domain
Location: Ambit IT Park, Ambattur, Chennai

Eligibility Criteria:
Graduation mandatory
Freshers can apply
Languages: Fluent in English & Hindi (Read & Write should be able to undersand the meaning)
Looking for Immediate joiners.

Language Requirement:
English & Hindi (Read & Write)

Salary:
16,000 Take Home / 20,000 CTC

Work Schedule:
6 days working, 1 rotational week-off
Should be ok with night shift based on the requirement.
NO CAB (Wil be providing daily travel allowance along with salary of Rs. 125)

Location:
Teleperformance, Ambit IT Park, Ambattur

Contact:
Sundari HR: 9043818863

NOTE:
Mention Sundari HR on top of your resume while coming for a walk-in, give a call to the above contact number before reaching or for any queries.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Walk-ins] Concentrix | Mega Walk In Drive Voice & Blended Process | Kolkata at Concentrix

Sun, 18 Jan 2026 02:31:34 +0530

Job Description
MEGA Walk-In Drive Alert in Kolkata! Starting from 19th January

Join us for a walk-in drive from 19th Jan to 27th Feb (Every Monday to Saturday)

Process - International Voice Blended & Chat Process

Salary - 3.60 LPA- 4LPA for Freshers 4.10LPA-5LPA for Experience

SPOT SELECTION | SPOT OFFER | SPOT JOINING

Time & Location -

10:30AM -5:30PM
Human Before Resource Private Limited
DN2, Signet Tower Unit 804 College More Sector V Kolkata 700091

We assure a higher success rate and dedicated support to convert your interview into a selection when you attend through our venue.

Call/WhatsApp:

9147047910

9147047911

9341677213

9007152957

6291561150

For Any Escalation : 9674757948 (WhatsApp Only)
Shift: Evening Night shift & Rotational Shift On-Site (WFO)

Notice Period: Immediate joiners only

Education: Graduation/ Under graduation / Post Graduation

Candidate should have Excellent Communication Skills

Experience: Freshers
Please be aware that current full-time students are not eligible for this opportunity.
Remember to bring all qualification and experience documents, your updated resume, and Original Aadhar Card.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: Concentrix
Location(s): Kolkata

Apply

[Full Time] Property and Casualty Insurance Pune at Cognizant

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Hiring for Property and Casualty Insurance from International domain for Pune

Position : Senior Process Executive -data
Job Location : Pune (Hinjewadi)
Experience : 3 to 5 years
Notice : Immediate Joiner

Role & responsibilities :

Should have experience in Property and Casualty Insurance from International background
Should have experience in claims
Should have experience in underwriting
Should have experience in client handling
Good written and verbal communication

Note : Candidates should have experience in Property and Casualty Insurance from International background.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Pune

Apply

[Full Time] Operations Team Lead at IGT Solutions

Fri, 16 Jan 2026 12:00:00 +0530

Job Description

We are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd., a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company:

Company Overview:
IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services, and Consulting Services for global travel industry leaders. With 10,000+ travel industry experts, 15 delivery centers, and a global footprint, IGT is committed to delivering innovation, quality, and cost savings.
Equal Opportunity Employer:
IGT Solutions is proud to be an equal opportunity employer, committed to fostering an inclusive and non-discriminatory work environment.

Job Title: Team Leader Airlines Process - Chat Process
Location: Gurgaon
Shifts: Rotational (24x7 environment)
Key Responsibilities:
Lead and manage a team of 1520 members.
Drive team performance across productivity, quality, shrinkage, and attrition.
Provide regular coaching and support to team members.
Review and recommend improvements to processes to enhance performance and CSAT.
Identify training needs and address process gaps.
Monitor performance and conduct weekly coaching sessions.
Handle floor support and escalations.
Ensure achievement of individual contributor (IC) targets.
Maintain AHT levels as per targets across tenure buckets.
Utilize basic computer skills, especially MS Excel.
Requirements:
Prior experience in handling international processes.
Experience in team management and supervision.
Excellent verbal and written communication skills in English.
Strong organizational and analytical abilities.
Flexible to work in a 24x7 environment. 5 days a week

You can find more about the company here: IGT Company Profile
We will get back to you shortly after the shortlisting process is completed. Please feel free to reach out if you have any questions in the meantime.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: IGT Solutions
Location(s): Noida, Gurugram

Apply

[Walk-ins] Non-Voice Hindi Domestic chat process - Hindi Read and write at Teleperformance (TP)

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Greetings from Teleperformance!!!

Process: Web chat into Telecom
Role: Customer Support
Shift: 7AM-12AM (Rotational Shift)
Location: Ambit IT Park, Ambattur Chennai
Qualification: Any Degree (UG & PG both can apply)
Experience: Min 1 yr in any BPO (Mandatory)
Salary: 21.5CTC and 17.5TH

Looking for immediate joiners

Interested candidates can call Jagan HR - 9842425551 / 10Am to 8PM or drop your resume to jagadeesan.jagadeesan@teleperformancedibs.com

Roles and Responsibilities
Handle customer queries via email, chat, and web chat platforms.
Provide timely and effective solutions to customers' issues.
Maintain accurate records of all interactions with customers using CRM software.
Hindi Chat support.

Desired Candidate Profile
1-2 years of experience in non-voice processes such as email support or chat processing.
Good communication skills in English (Oral & written)
Should have skill to read and write Hindi
Should have basic knowledge about telecom process.
Should have typing skill.
Should have knowledge to draft mail.

Walk-In Location:82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.
Walk In - Monday to Friday Morning 11AM to 3PM.
Exclude Govt Holidays

Note: while you come for walk-In interview carry your updated resume & Aadhar card mention "Jagan HR" on top of your resume.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Freshers] Openings For Content Moderators || Ahmedabad || WFO at Tech Mahindra

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities

Key Responsibilities

Quality Assurance: Oversee the quality assurance process for all digital marketing campaigns, ensuring they meet the company's standards and client expectations.
Campaign Monitoring: Regularly monitor and evaluate the performance of Ads campaigns to identify areas for improvement.
Continuous Improvement: Develop and implement strategies for continuous improvement in campaign quality and performance.

Qualifications and Experience

Minimum Experience: Freshers or experienced both can apply
Work from office - Ahmedabad
Education: A bachelor's degree in marketing, business administration, or a related field is preferred.
Technical Skills: Proficiency in using campaign setup, optimization, and reporting tools like (EWOQ, QASA and Q+ etc).
Attention to Detail: Meticulous attention to detail to ensure all campaigns meet quality standards and client requirements.
Communication Skills: Excellent verbal and written communication skills, with the ability to present findings and recommendations clearly and concisely.
Interested can share your resume to Kunika - 7982044693 (Kindly do not call, whatsapp only)
Kunika.mehta1@techmahindra.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: Tech Mahindra
Location(s): Ahmedabad

Apply

[Full Time] L1 Support Professional at Infobeans

Wed, 14 Jan 2026 12:00:00 +0530

Job Description

Roles and Responsibility

Provide first-level support to end users through ticketing tools, Teams, and Zoom calls.

Investigate website outages reported by end users and collaborate with L2/L3 teams when necessary.

Manage user provisioning, password resets, new passwords, account activation/deactivation, and prepare weekly status reports for clients.

Work closely with DBAs, Dev, IRC teams, and BAs to resolve issues efficiently.

Communicate effectively with end users to provide timely and professional support.

Collaborate with internal teams to ensure seamless service delivery.

Job Requirements

Minimum 2 years of experience in customer service or a related field.

Excellent communication and problem-solving skills.

Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Strong analytical and troubleshooting skills.

Experience with ticketing tools, Teams, and Zoom calls is preferred.

Familiarity with user provisioning, password resets, and account activation/deactivation.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time
Contact Details:
Company: Infobeans
Location(s): Indore

Apply

[Walk-ins] Mega Walk In Drive For Concentrix | Voice & Blended Process | Kolkata at Concentrix

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
MEGA Walk-In Drive Alert in Kolkata!

Join us for a walk-in drive from 15th Jan to 27th Feb (Every Monday to Saturday)

Process - International Voice Blended & Chat Process

Salary - 3.60 LPA- 4LPA for Freshers 4.10LPA-5LPA for Experience

SPOT SELECTION | SPOT OFFER | SPOT JOINING

Time & Location -

10:30AM -5:30PM
Human Before Resource Private Limited
DN2, Signet Tower Unit 804 College More Sector V Kolkata 700091

We assure a higher success rate and dedicated support to convert your interview into a selection when you attend through our venue.

Call/WhatsApp

9073639536

6291561150

9147047911

9007152957

9147047910
For Any Escalation : 9674757948 (WhatsApp Only)
Shift: Evening Night shift & Rotational Shift On-Site (WFO)

Notice Period: Immediate joiners only

Education: Graduation/ Under graduation / Post Graduation

Candidate should have Excellent Communication Skills

Experience: Freshers
Please be aware that current full-time students are not eligible for this opportunity.
Remember to bring all qualification and experience documents, your updated resume, and Original Aadhar Card.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: Concentrix
Location(s): Kolkata

Apply

[Walk-ins] Customer Support Executive at IGT Solutions

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Walk-In Drive - International Chat Process
Walk-In Date: 135d Jan 2026 - 30th Jan'2026(Monday-Friday)
Time: 09:00 AM to 3:00 PM
Hello job seekers we are looking for Fresher/ Experienced candidates for International Chat process

Role: International Chat Process
Process: Chat Process
Industry: BPO

Experience Required: 6 months minimum experience Preferred
Qualification: Graduation/ Undergraduate

What's In It For You?
5 days working( rotational off based on process)
Both Side Cabs Safe & Convenient Transport
Salary - Upto 26k CTC
Attractive Salary + Incentives
Excellent Work Culture & International Exposure
Fast-Track Career Growth Opportunities

Who Can Apply?
Any UG / graduate fresher or experienced candidate can apply
Excellent communication skills in English
Knowledge of GDS
Comfortable for 24/7
Immediate joiners
Documents to Carry:
Updated Resume
1 Passport Size Photograph
Start Your Career With Us!

Interested candidates can share their resumes on Whatsapp or can directly connect on - 7303391661 (Palak )
Location: IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

Apply

[Freshers] Communication Skills Trainer at IntouchCX

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
About the Job
We are seeking a Communications Skills Trainer to conduct soft skills and language training for new hires based on the roadmaps defined. The ideal candidate will also carry out floor support interventions.
As Communication Skills Trainer, You Will
Deliver sessions for new hires, tenured employees, and cross-functional teams
Support production associates on a real time basis
Monitor voice and digital interactions live and provide timely responses that defuse customer dissatisfaction
Work with associates in Academy Bay
Evaluate customer and associate interactions on the stipulated Evaluation form and score the associates basis their performance on soft skills and resolution (If need be)
Study top performers customer interactions and disseminate best practices across the account
Collates WOW chats for future reference
Provide timely feedback either to the associates or to their TLs emailing a copy to the participants and stakeholders
Document feedback and evaluations on associate customer interactions
Publish scores of the groups that the trainer is working with
Conduct small group training sessions
Conduct call listening and chat & email readout sessions for the associates
Recommend remedial and refresher courses to be assigned basis associates performance on the floor
Flag off EWS to the stakeholders if there are any
Participate in weekly business reviews and provide inputs asked for
Roll out knowledge checks once a month
Prepare worksheets and other job-aids for associates reference
Conduct Dsat analysis from the language and soft skills perspective
Prepare and publish weekly report with effort and outcomes
Maintain a repository of suggested responses mandatorily for review and dissipation
Assess prospective candidates/employees on language proficiency
As Communication Skills Trainer, You Have
1 to 3 years of relevant domain experience is compulsory
Post-secondary degree & above is preferred
Available to work in weekends
Commitment to work in any site in Hyderabad
Excellent facilitation skill
Strong knowledge in English grammar
Strong verbal and spoken proficiency in English
Ability to handle a class of 20 to 50 Trainees
Intermediate to Advanced level proficiency in Google Suite and Windows Operating System
Typing speed of 35 WPM with a minimum of 95% accuracy
A positive work ethic and commitment to the tasks assigned
Adaptability to trends within the organization
Compliancy to the organizational policies and standards
Flexible availability during business exigencies
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Non Voice Customer Care Executive at Cognizant

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Job Description: (PE)
Role Objective
Evaluating pre-recorded audio calls and transcripts for the Ads for Quality and Compliance parameters outlined. Based on the guidelines provided, identify and evaluate potential frauds or any possibility of customers' sensitive information being collected or misused by the advertisers (relating to call quality, scam etc.)
Role responsibilities
Obtain consumer / provider information by listening to telephone calls/ text & messages
Determine eligibility by comparing consumer / provider information to requirements
Based on the pre-recorded calls, Identify Scam/Phishing and customers sensitive information
Meet the required target and quality metrics
Work effectively with other teams
Skill Set : Good communication, able to understand US/UK accent
Role : Evaluating pre-recorded audio calls and transcripts for Google Ads for Quality.
Qualification : Any Graduate
Shift : Day shift (9:00 AM to 7:00 PM)
Work Mode : Complete work from office (Mon to Fri).
Job Location : Fintech One - GIFT City, District Gandhinagar, Gujarat - 382355
CTC :hike
No of positions : 150
Rounds of Interview : Screening / Versant Assessment (50) / OPS Interview

Skills/Qualifications
[IMPORTANT] Comprehensive and analytical skills
[IMPORTANT] Good knowledge of websites, and how to navigate to obtain desired information
[IMPORTANT] Excellent Communication Skills (both written & oral)
[IMPORTANT] Decision making skills
Strong Logical/ Analytical skills (cognitive ability)
Multi tasking ability
Excellent time management skills, most workload involves fluctuation
Extremely proactive and organized with a track record of success in a team environment
Basic knowledge of excel sheets
Preferred Attributes
Possesses basic knowledge on the US culture
Relevant experience from customer service is an added advantage
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Gandhinagar

Apply

[Full Time] Immediate openings For Technical Support - SPE at Cognizant

Mon, 12 Jan 2026 21:57:11 +0530

Job Description
Key Responsibilities:
Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.
Maintain response and resolution speed as defined by SLOs.
Keep high customer satisfaction scores and follow quality standards in 90% of cases.
Use existing knowledge base to provide a customer facing root cause assessment.
Provide customer facing bug progress summary using available tools and platforms.
Handle escalations raised by customers and partners.
Handle consults from the lower tier to assist in case resolution.
Flexibility to work across multiple rotational shifts/night shifts
Ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator
Education Requirements:
Any graduate
Key Skills and Experience:
1-4 years of call center customer care experience, preferably in a technical environment.
Strong awareness on GCP/G Suite products and features Experience in working in a customer centric operation resolving technical or operational issues.
Strong troubleshooting and diagnosis skills in a technical environment.
Strong sense of business ownership, personable accountability, and customer focus.
Works well independently and cross functionally with other teams.
Drive to go beyond just solving the issue, find the root cause and propose preventative steps.
Ability to understand processes and how different pieces of a large process puzzle fit together.
Determination to continuously work to achieve team KPIs which often change.
Capacity to research using internal knowledge bases and documentation.
Aptitude to think critically and work through ambiguity.
Flexible enough to work under different work environments Experience with technical writing and version control a plus.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

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[Freshers] Process Executive / Fresher / Graduate at Orcapod Consulting

Mon, 12 Jan 2026 19:53:20 +0530

Job Description
(Relocation candidates are not eligible)
Skill Set : Good communication, able to understand US/UK accent
Role : Evaluating pre-recorded audio calls and transcripts for Google Ads for Quality.
Qualification : Any Graduate
Shift : Day shift (9:00 AM to 7:00 PM)
Work Mode : Complete work from office (Mon to Fri).
Job Location : Fintech One - GIFT City, District Gandhinagar, Gujarat - 382355
CTC : 2.80 LPA for PE Fresher candidates
No of positions : 150
Rounds of Interview : Screening / Versant Assessment (50) / OPS Interview
Job Description: (PE)Role Objective
Evaluating pre-recorded audio calls and transcripts for the Ads for Quality and Compliance parameters outlined. Based on the guidelines provided, identify and evaluate potential frauds or any possibility of customers' sensitive information being collected or misused by the advertisers (relating to call quality, scam etc.)Role responsibilities
Obtain consumer / provider information by listening to telephone calls/ text & messages
Determine eligibility by comparing consumer / provider information to requirements
Based on the pre-recorded calls, Identify Scam/Phishing and customers sensitive information
Meet the required target and quality metrics
Work effectively with other teamsSkills/Qualifications
[IMPORTANT] Comprehensive and analytical skills
[IMPORTANT] Good knowledge of websites, and how to navigate to obtain desired information
[IMPORTANT] Excellent Communication Skills (both written & oral)
[IMPORTANT] Decision making skills
Strong Logical/ Analytical skills (cognitive ability)
Multi tasking ability
Excellent time management skills, most workload involves fluctuation
Extremely proactive and organized with a track record of success in a team environment
Basic knowledge of excel sheets Preferred Attributes
Possesses basic knowledge on the US culture
Relevant experience from customer service is an added advantage

Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening call

For any query:

Sonali Chattopadhyay I Associate People Success
Orcapod Consulting Services Pvt Ltd.
Email I sonali.chattopadhyay@orcapod.work
www.orcapodservices.com
9548431649

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Gandhinagar

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[Freshers] Customer Support Non Voice - Us Healthcare - Freshers 2025 - Us Shift at Trigent

Mon, 12 Jan 2026 17:58:34 +0530

Job Description
Greetings from Trigent Software!!

Hiring for Customer Support Executive - Non Voice - US Healthcare

**Only candidates who has completed 2025 batch only can apply*

Role: Customer Support Executive - US Healthcare
Mode of Work: Work from Office
Location: Mumbai (Airoli)
Working Days: 5 days
Shift: US Rotational shift
Qualification: only Graduation

Salary: From 2 LPA to 2.75 LPA

Responsibility:
Handle customer inquiries related to healthcare services, insurance policies, and claim status through calls, emails, or chats.
Process insurance claims by verifying documents, eligibility, and policy coverage as per healthcare guidelines.
Coordinate with hospitals, insurance companies, and internal teams to resolve claim-related issues.
Maintain accurate records of claims, customer interactions, and healthcare documentation while ensuring data confidentiality.
Provide timely updates and support to customers to ensure smooth claim settlement and customer satisfaction.

Preferred Candidates Profiles:
* Candidate should be comfortable with the US Shift
* Candidate should have a good knowledge of US healthcare

Perks and Benefits:
* 2- way Cab will be provided
* Food facility

Interested candidates can contact to HR Reena @8072181834 and can share their resumes to reena_s@trigent.com

Regards,
HR Reena
8072181834
reena_s@trigent.com
Trigent Software
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Freshers
Contact Details:
Company: Trigent
Location(s): Mumbai

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[Full Time] Urgent Hirings International Voice / Chat Process at Veda Talent

Mon, 12 Jan 2026 13:24:42 +0530

Job Description
Hiring for International Voice/ Chat Support Executive Location: Sec 18 / Sohna Road Gurgaon Role: Customer / Chat Support Executive Salary: UPTO 35K CTC Experience: Minimum 6 monthsBOTH SIDE CAB ( UPTO 20KMS FROM OFFICE)
Required Candidate profile
EXCELLENT COMMUNICATION SKILLSMINIMUM 6 MONTHS OF EXPERIENCE IN INTERNATIONALWORK FROM OFFICE Call / WhatsApp: 8800196323 | 9266371926
Email CV: vedatalentconsultants@gmail.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: Veda Talent
Location(s): Noida, Gurugram

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[Freshers] Hiring For International chat process at IntouchCX

Mon, 12 Jan 2026 12:00:00 +0530

Job Description

Mention - hr shahistha naaz on top of your resume.

Role & responsibilities We are looking for enthusiastic and customer-focused International Customer Support Executives to join our team. This role involves providing support to global customers through an international chat process. Candidates must be comfortable working night shifts and possess strong communication and typing skills.Key Responsibilities
Handle customer queries through chat with accuracy and professionalism.
Provide prompt resolutions by troubleshooting issues and offering the best possible solutions.
Maintain records of customer interactions and update systems as required.
Follow communication procedures, guidelines, and company policies.
Ensure high levels of customer satisfaction and service quality.
Required Skills & Qualifications
Freshers and experienced candidates in International Chat Process are welcome.
Excellent written communication skills.
Good typing speed (preferred 35WPM with high accuracy).
Ability to work in rotational night shifts.
Strong problem-solving and customer-handling skills.
Should be comfortable working onsite.
Benefits
Two-way cab facility provided within a 25 km radius.
Competitive salary and performance-based incentives.
Opportunity to work in an international environment with growth prospects.
Employment Type
Full-time
Onsite Night Shift

Contact - Hr Shahistha Naaz
Phone number - 9154225747
Email - shahistha.naaz@intouchcx.com
Mention shahistha Naaz on top of your resume

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

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[Freshers] Hiring For International Voice Process - upto 6 LPA Gurugram at Recruitic Resources

Mon, 12 Jan 2026 08:07:28 +0530

Job Description
Hiring For International Voice ProcessGrad/UG Fresher - 3.80 LPAFor BE/B.Tech 6 Months exp with International Bpo -3.80 LPA& Grad/UG/BE/Btech/with 1 year Exp are eligibleFor faster responseWHATSAPP cv toHR 79827 39499
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: Recruitic Resources
Location(s): Noida, Gurugram

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[Full Time] Customer Care Executive at Cognizant

Mon, 12 Jan 2026 07:45:07 +0530

Job Description
Job Description: (PE)Role Objective: Evaluating pre-recorded audio calls and transcripts for the Ads for Quality and Compliance parameters outlined. Based on the guidelines provided, identify and evaluate potential frauds or any possibility of customers' sensitive information being collected or misused by the advertisers (relating to call quality, scam etc.)Role responsibilities:
Obtain consumer / provider information by listening to telephone calls/ text & messages
Determine eligibility by comparing consumer / provider information to requirements
Based on the pre-recorded calls, Identify Scam/Phishing and customers sensitive information
Meet the required target and quality metrics
Work effectively with other teamsSkills/Qualifications:
[IMPORTANT] Comprehensive and analytical skills
[IMPORTANT] Good knowledge of websites, and how to navigate to obtain desired information
[IMPORTANT] Excellent Communication Skills (both written & oral)
[IMPORTANT] Decision making skills
Strong Logical/ Analytical skills (cognitive ability)
Multi tasking ability
Excellent time management skills, most workload involves fluctuation
Extremely proactive and organized with a track record of success in a team environment
Basic knowledge of excel sheets
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Gandhinagar

Apply

[Walk-ins] Associate at WNS Holdings

Mon, 12 Jan 2026 06:12:51 +0530

Job Description
WNS is hiring for an International Airlines - Back Office - customer service process.

Walk-in Drive at Vikhroli location on 14th Jan between 11-3pm

Role: Customer Support Representative (Email Process)
Shift: Rotational shifts including night shifts
Week-offs: 1 rotational week off
Pick up & Drop facilities provided

Key Responsibilities:
Draft professional emails to resolve customer queries and complaints.
Deliver exceptional customer service while handling sensitive issues.
Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.

Required Skills:
Excellent written and verbal communication skills.
Strong email drafting and comprehension abilities.
Customer-centric approach with problem-solving mindset.
Graduate candidates with 6+ months of customer service/email support experience are welcome to apply!

Interested candidates can walk-in for an interview on 14th Jan between 11 AM to 3 PM on below WNS office location

WNS Vikhroli office - WNS, Gate no 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.

Meet - HR Pinky Das
pinky.das@wns.com / 8657894961
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Walk-ins
Contact Details:
Company: WNS Holdings
Location(s): Mumbai

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[Walk-ins] Fresher Walk-in Drive ( Non- Voice Process) Game App Review - Gar Hyd at Cognizant

Mon, 12 Jan 2026 05:05:12 +0530

Job Description
What you need to have:
Fresher's (0-11 months).
A Bachelor's degree in any subject (a Post Graduate degree is optional).
Any gaming or Android certifications is desirable but not mandatory.
Candidates not allowed to carry personal Laptop for Interview.
3 rounds of interview process.
Candidates passing year (2022/2023/2024/2025) only eligible for interview.
What you'll be doing:
Playing Android games and analyzing apps, aligning them into different categories based on what the industry thinks and what users would like.
Adhering to the rules / processes and following guidelines.
Maintain the confidentiality of privileged information
Be an individual contributor and perform above the set QA parameters. Be accountable for the success and quality of the workflow
Coming up with new ideas to make things better
Identifying tricky situations and helping clients make game categorization and processes super efficient.
What you need to be good at:
Knowing your way around Android OS and the Play Store.
Having good game knowledge and understanding different game types.
Familiar with Google suite apps.
Great team player who loves gaming!
Being tech-savvy and quick to grasp how online games and their features work.
Experience in B2B or B2C environments is a plus!
Learning fast, being data-driven, technical, proactive, and curious.
Good communication (Verbal and writing).
Able to work fast and accurately under tight deadlines
Flexible with working in any shift and weekends (as per business requirements)

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply