IneoJobs.com

[Full Time] Penetration Tester at Intellics Global

Thu, 09 Apr 2026 12:30:00 +0530

Job Description

Dear Candidate

We are Hiring for one of the leading MNC

Job Profile- Performance Test Engineer

Location- Hyderabad

Exp- 5 to 9yrs

Notice Period- Immediate Joiner - 1month notice

Job description

Role Performance Engineering

Skills Dynatrace Performance testing Splunk Full stack monitoring

We are looking for a skilled Test Engineer with strong expertise in performance testing and full stack monitoring to ensure application reliability scalability and optimal user experience The ideal candidate will have hand son experience with Dynatrace Splunk and performance testing tools along with a solid understanding of modern application architectures

Key Responsibilities

Design develop and execute performance load stress and endurance tests

Perform end to end performance testing and analysis for applications and systems

Use Dynatrace for application performance monitoring diagnostics and root cause analysis

Implement and manage fullstack monitoring across application infrastructure and user experience layers

Analyze logs and metrics using Splunk to identify performance issues and trends

Collaborate with development DevOps and infrastructure teams to resolve performance bottlenecks

Monitor application health in production and nonproduction environments

Prepare performance reports and provide recommendations for optimization

Support performance tuning activities before and after production releases

Skills

Mandatory Skills : Performance Monitoring- Enterprise Solutions(App Dynamics,Dynatrace,Splunk) - Testing, Splunk

Please share your cv on-hidden_mobile

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Penetration Tester

Contact Details:

Company: Intellics Global
Location(s): Hyderabad

Apply

[Full Time] Customer Service Executive at Calibehr Business

Mon, 06 Apr 2026 12:30:00 +0530

Job Description
Job Description:

Need to solve Customer Queries.

Need to handle E-mail

Requirements:

Hindi or Telugu is Manadatory.

Salary Based On Experience.

6 Days Working

Qualification:

10,12,Any Graduation

Employement Category:
Employement Type: Full time
Industry: Banking
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Customer Service Executive
Contact Details:
Company: Calibehr Business
Location(s): Chennai

Apply

[Full Time] Technical Support Executive Voice Process at Personal Network

Fri, 27 Mar 2026 12:30:00 +0530

Job Description

Hiring Now: Technical Support Executive Voice Process (English & Hindi)

Location : Bangalore M.G. Road (Work from Office)
Shift : Rotational Day Shifts (No Night Shifts)

About the Opportunity:

Personal Network is hiring for a reputed top company in Bangalore for the role of Technical Support Analyst Voice Process. This is an excellent opportunity for both freshers and experienced candidates to build a strong foundation in technical support within a structured, growth-oriented environment.

Key Responsibilities:

Handle inbound calls from domestic customers regarding technical issues

Troubleshoot hardware, software, and basic network concerns

Provide clear, step-by-step technical guidance to customers

Follow standard operating procedures (SOPs)

Escalate complex technical issues to senior teams when required

Accurately document customer interactions in CRM systems

Maintain high service standards and achieve First Call Resolution (FCR)

Eligibility Criteria:

Experience: 03 years (Freshers & Experienced candidates welcome)

Qualification: Graduate / Diploma (All streams eligible)

Language Requirement: Fluency in English & Hindi (Mandatory)

Shift: Rotational Day Shifts (No Night Shifts)

Required Skills:

Basic computer knowledge and understanding of operating systems

Basic troubleshooting skills

Good typing speed and accuracy

Strong verbal communication skills

Ideal Candidate Profile:

Positive and professional attitude

Customer-focused mindset

Quick learner with adaptability

Comfortable working in a performance-driven environment

For Immediate Interview (Call / WhatsApp):

Nihal : hidden_mobile
Raj : 98hidden_mobile6

Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Technical Support Executive Voice Process
Contact Details:
Company: Personal Network.
Location(s): Bengaluru

Apply

[Full Time] Technical Support at Futureheights Training

Sat, 21 Mar 2026 21:52:33 +0530

Job Description
We Are Hiring PF Tech Process
Noida Location

Requirements:

Minimum 1 year experience in Technical Support

Excellent Communication Skills

Qualification: UG / Graduate

Job Details:

Salary: Up to 38K in hand

Shift: 5 Days Working

Transport: Both Side Cabs

Interview Rounds:
1 AMCAT (B2)
2 HR

3 OPS

Thanks & Regards
Contact no - 95hidden_mobile6
Vaishali Senior Recruiter
Future Heights Training & Consultancy

Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Technical Support
Contact Details:
Company: FutureHeights Training
Location(s): Noida, Gurugram

Apply

[Full Time] Service Desk Engineer at Infosys

Thu, 12 Mar 2026 12:30:00 +0530

Job Description
Job Summary:

We are looking for a skilled and customer-focused Desktop Support Engineer to provide technical assistance and support for end users. The role involves troubleshooting hardware, software, and network issues, ensuring smooth day-to-day IT operations.

Key Responsibilities:

Provide first- and second-level technical support to end users (onsite/remote)

Diagnose and resolve hardware, software, OS, and network issues

Install, configure, and maintain desktops, laptops, printers, and peripherals

Support Windows/macOS operating systems and common enterprise applications

Manage user accounts, access, and permissions (Active Directory, email, VPN)

Perform system updates, patches, and antivirus management

Document incidents, solutions, and procedures in the ticketing system

Escalate unresolved issues to higher-level support teams as needed

Assist with IT asset management and inventory tracking

Support onboarding/offboarding of employees (device setup, access provisioning)

Employement Category:
Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Service Desk Engineer
Contact Details:
Company: Artech Infosystems
Location(s): Bengaluru

Apply

[Full Time] Voice nd Non Voice Process at Hucon Solutions India

Fri, 06 Mar 2026 16:48:43 +0530

Job Description
Hiring For Voice and Non voice Process

Any Under Graduate, Graduate, Post graduate

Freshers and Experience

Freshers package : 2.4lpa

Experience Package : 3.4lpa

Providing 1 way cab facility

5 days working 2 week off

Location : Hyderabad

Contact : hidden_mobile

Email : hidden_email

Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Voice nd Non Voice Process
Contact Details:
Company: Hucon Solutions India
Location(s): Hyderabad

Apply

[Full Time] Urgent | Hiring For International Voice at Waterleaf Consultants

Thu, 05 Mar 2026 08:13:57 +0530

Job Description
walk-in Drive
Experienced

Hiring for International Voice process

Eligibility: Any Garaduate/Any Post Graduate(min 1year)experience into International Technical Support/Customer Support

*CTC: 6.50 LPA* (20% Hike on last CTC)
Us night Rotational shifts
5days working, 2 rotational week off's
2 way cab
ROI: HR, Operations-1,Operations-2,SHL Test
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Urgent | Hiring For International Voice
Contact Details:
Company: Waterleaf Consultants
Location(s): Hyderabad

Apply

[Full Time] Technical support(Fresher) at Cocentrus Hiring

Fri, 20 Feb 2026 14:31:32 +0530

Job Description
Hi
As per telephonic discussion, for Technical support For MNC In Noida location please find the job responsibility as below :

Job Profile :Technical Support
Experience : 0-2 yrs

Roles and responsibility :-

* Engage in direct communication with SES ATNT customers via phone, chat, and email.
* The agent will assist customers with home mesh-wireless-network initial setup and configurations.
* The agent will assist customers with home extender and powerline adapter initial setup and configurations.
* The agent will assist customers with home extended or advanced home networking configurations.
* The agent will confirm product expected behavior and troubleshoot as needed.
* Actively promote the use of NETGEAR mobile apps.
* Accurately log customer cases and product issues.
* Sell support contracts.
* Work with, and escalate cases to, L2 support engineers to identify and resolve technical issues.

Skills and Ability:-

* Comprehensive understanding of typical home network deployments is required.
* The candidate must be able to identify a diversity of networking home devices specific functions, configurations, and interactions.
* Candidate must have immaculate English communication skills.
* Candidate must be well mannered and demonstrate a high order of customer services skills.
* The candidate must be attentive to detail.
* Candidate must have excellent analytical, organizational, and time management skills.
* Candidate must be able to perform well in a steep learning curve.
* The candidate must be able to sell support contracts.

Communication:-

English: Excellent, VNA 5
Accent: Neutral
Ability to give good step by step instruction.
Positive tone.

Computer proficiency:-

* Firm understanding of Windows and macOS.
* Firm understanding of Android and iOS.
* Firm understanding of common firewall configuration.
* Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.
* Comprehensive understanding of typical home network, and wireless layouts, is required.
* Demonstrable skill improvising and designing correct home network deployments.
* Demonstrable troubleshooting ingenuity is required.

Please Note:-Share your updated CV with your with me

Regards,

Yash Hr Team (cocentrus)
hidden_mobile
Employement Category:
Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Technical support(Fresher)
Contact Details:
Company: Cocentrus Hiring
Location(s): Delhi, NCR

Apply

[Full Time] Technical Customer Care Executive at Personal Network

Thu, 12 Feb 2026 21:14:54 +0530

Job Description
Greetings from Personal Network!

Top MNC Hiring: Technical Customer Care Executive Hindi/English

Kick-start or advance your career with a reputed multinational organization! We are looking for Technical Customer Care Executives for a Domestic Technical Voice Process. This role is perfect for candidates with strong communication skills who enjoy resolving technical issues and want a stable, long-term career.

Job Details:

Role: Technical Customer Care Executive (Voice)

Process: Domestic Technical Support

Employment Type: Full-time

Work Mode: Work from Office

Location: Shivaji Nagar, Bengaluru

Eligibility Criteria:

Graduate freshers or candidates with up to 3 years of experience in BPO / Technical Support / Customer Support / Voice Process

Note: BE / BTech candidates are currently not eligible

Proficient in English & Hindi (mandatory)

Strong communication and analytical skills

Basic technical knowledge and troubleshooting ability

Willingness to work rotational day shifts

Freshers with good communication skills are encouraged to apply

Key Responsibilities:

Handle inbound and outbound calls from domestic customers

Identify, troubleshoot, and resolve basic technical issues

Provide clear and accurate technical assistance for products/services

Maintain a professional, polite, and customer-focused approach

Ensure timely and effective resolution of customer queries

Accurately document customer interactions and resolutions in the system

Perks & Benefits:

Competitive salary package

Performance-based incentives

Paid training and career growth opportunities

Supportive work environment

Stable day-shift role with a reputed MNC

Contact for Immediate Hiring:

Gopal : 76hidden_mobile0

Raj: 98hidden_mobile6

Immediate joiners preferred. Please share this with relevant candidates.

Best Wishes,
Team Personal Network
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Technical Customer Care Executive
Contact Details:
Company: Personal Network.
Location(s): Bengaluru

Apply

[Full Time] Technical Support Associate Voice Process at Personal Network

Sat, 07 Feb 2026 12:30:00 +0530

Job Description
Greetings from PERSONAL NETWORK!

Top MNC Hiring Domestic Technical Support (Voice Process)

Start Your Career with a Leading MNC

A reputed Top Multinational Company is hiring Domestic Technical Support Associates to handle technical queries from Indian customers. This is an excellent opportunity to build a stable, long-term career in a professional and growth-oriented environment.

Job Location

Bengaluru

Job Details

Position: Technical Support Associate Domestic Voice

Process: Domestic Technical Support (Voice)

Shift: Day Shifts Only (No Night Shifts)

Job Responsibilities

Handle inbound technical support calls from domestic customers

Diagnose and troubleshoot hardware, software, and network-related issues

Provide clear, step-by-step technical guidance and effective solutions

Follow standard operating procedures (SOPs) for issue resolution

Escalate unresolved issues to internal technical teams when required

Accurately update tickets, customer details, and call notes in the system

Ensure high customer satisfaction and achieve First Call Resolution (FCR)

Candidate Profile

Experience

Freshers & Experienced (0 - 3 Years)

Educational Qualification

BE / BTech candidates are not eligible for this role

Graduates / Undergraduates from other streams may apply

Preferred Background

Domestic / International Technical Support or BPO experience
(Preferred but not mandatory)

Languages Required

English & Hindi (Mandatory)

Shift Flexibility

Willing to work rotational day shifts

Technical Skills Required

Basic computer knowledge

Operating system fundamentals

Basic troubleshooting skills

Good typing ability

Desired Mindset

Positive attitude

Quick learner

Strong customer-focused approach

Contact for Immediate Interview (Call / WhatsApp)

Nihal: 73hidden_mobile9

Raj: 98hidden_mobile6

Freshers are welcome to apply!
Build your technical career with a trusted MNC in a Domestic Voice Process.

Best Wishes,
Team Personal Network
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Technical Support Associate Voice Process
Contact Details:
Company: Personal Network.
Location(s): Bengaluru

Apply

[Full Time] Technical Support Executive Voice Process at Personal Network

Fri, 06 Feb 2026 04:44:07 +0530

Job Description
Greetings from Personal Network!

Top MNC Hiring Domestic Technical Support (Voice Process)
Start Your Career with a Leading MNC

A reputed top multinational company is hiring Domestic Technical Support Associates to handle technical queries from Indian customers. This is an excellent opportunity to build a stable, long-term career in a professional and growth-oriented environment.

Job Location

Bengaluru

Position

Technical Support Associate Domestic Voice

Process

Domestic Technical Support (Voice)

Shift

Day Shifts Only (No Night Shifts)

Job Responsibilities

Handle inbound technical support calls from domestic customers

Diagnose and troubleshoot hardware, software, and network-related issues

Provide clear, step-by-step technical guidance and effective solutions

Follow standard operating procedures (SOPs) for issue resolution

Escalate unresolved issues to internal technical teams when required

Update tickets, customer details, and call notes accurately in the system

Ensure high customer satisfaction and achieve first-call resolution

Candidate Profile

Experience

Freshers & Experienced (04 years)

Educational Qualification

BE / BTech candidates are not eligible for this role at present

Graduates / Undergraduates from other streams may apply

Preferred Background

Domestic / International Technical Support or BPO experience (preferred, not mandatory)

Languages

Good communication skills in English & Hindi

Shift Flexibility

Willing to work rotational day shifts

Technical Skills Required

Basic computer knowledge

Operating System fundamentals

Troubleshooting skills

Good typing ability

Mindset

Positive attitude

Quick learner

Customer-focused approach

Contact for Immediate Interview (Call / WhatsApp)

Nihal: 73hidden_mobile9

Raj: 98hidden_mobile6

Freshers are welcome to apply!
Build your technical career with a trusted MNC in a domestic voice process.

Best Wishes,
Team Personal Network
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Technical Support Executive Voice Process
Contact Details:
Company: Personal Network.
Location(s): Bengaluru

Apply

[Full Time] Shift supervisor at Saikor Security

Thu, 05 Feb 2026 12:30:00 +0530

Job Description
We are looking for a skilled shift supervisor to help us create an awesome customer experience and keep things in good order.

On a daily basis, youll supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. Shift supervisor skills include contributing to the production strategy by knowing the business goals and how to achieve them. Youll also act as a reference point for employees and customers, ready to fix problems that occasionally arise.

Ultimately, youll help maintain our business reputation by ensuring daily duties are completed and goals are met.

Responsibilities

Manage daily schedules, employee shifts, and time-off requests

Assign duties to employees and oversee their progress

Ensure that daily sales/production goals are met

Count cash at the end of the shift and manage bank deposits

Train and integrate new workers

Provide guidance and feedback to employees when needed

Ensure industry rules and regulations are followed

Handle customer and employee complaints

Resolve conflicts between employees

Transfer products and other objects to and from the worksite on occasion

Employement Category:
Employement Type: Full time
Industry: Pharma / Biotech
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Shift supervisor
Contact Details:
Company: Saikor Security
Location(s): Bengaluru

Apply

[Full Time] Hiring for Technical Support at Izee Manpower

Wed, 04 Feb 2026 12:30:00 +0530

Job Description
Hi,

Job Description:

Work Location:Mysore

Skills:

Service Desk/ Tech support process / Cloud Computing Process
Excellent communication skills C1 equivalent proficiency
Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.

Technical expertise:

Knowledge of cloud computing and types of cloud computing
Knowledge of Mail server settings IMAP , POP and SMTP
Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC
Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME
Experience in working on Active Directory
Experience of Internet Protocols LDAP (Lightweight Directory Access Protocol )
Experience if SSON (Single Sign On)
Experience of API (Application-Programming Interface)
Intermediate knowledge of Prevention of Spam, Phishing and Malware
Intermediate knowledge of T/S Small Forms (iOS, Android, Windows)
Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for Business
Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.
Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
Intermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.
Basic networking knowledge

Regards,
Veera-hidden_mobile
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Hiring for Technical Support
Contact Details:
Company: Izee Manpower
Location(s): Mysore

Apply

[Full Time] Mega Drive For Top Mncs Happening At Izee at Izee Manpower

Tue, 03 Feb 2026 12:30:00 +0530

Job Description
Excellent communication skills, with neutral accent.

Excellent written communication skills with email etiquette

Good problem solving and analytical skills

Excellent customer service skills

Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when

Flexible to work 24 X 7

Educational Qualification: Any Graduation / Under graduation

Shifts Timings: Rotational

Salary- 2.0L/ A to 8 L/ A (based on performance in interview).

Freshers also can apply.

Experience: 0 to 8 years of work experience

Salary: up to 7.5 Lakhs

Age Limit: 20-38

Shift: (Day/ Night)

Contact - Michael @ hidden_mobile
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Mega Drive For Top Mncs Happening At Izee
Contact Details:
Company: Izee Manpower
Location(s): Bengaluru

Apply

[Full Time] Technical Support Representative (Voice) at Personal Network

Sun, 01 Feb 2026 08:50:19 +0530

Job Description
Greetings from Personal Network!!!

Top MNC Hiring Domestic Technical Support (Voice Process)

Start Your Career with a Leading MNC!

A reputed Top Multinational Company is hiring Domestic Technical Support Associates to handle technical queries from Indian customers. This is an excellent opportunity to build a stable, long-term career in a professional and growth-oriented work environment.

Job Location

Bengaluru

Position

Technical Support Associate Domestic Voice

Process

Domestic Technical Support Voice

Shift

Day Shifts Only (No Night Shifts)

Job Responsibilities

Handle inbound technical support calls from domestic customers

Diagnose and troubleshoot hardware, software, and network-related issues

Provide step-by-step technical guidance and effective solutions

Follow standard operating procedures (SOPs) for issue resolution

Escalate unresolved issues to internal technical teams when required

Update tickets, customer information, and call notes accurately

Ensure high customer satisfaction and first-call resolution

Candidate Profile

Experience: Freshers & Experienced (04 years)

Educational Qualification:

BE / BTech candidates are NOT eligible for this role at present

Graduates / Undergraduates from other streams may apply

Background: Domestic / International Technical Support / BPO (preferred, not mandatory)

Languages: Good communication skills in English & Hindi

Shift Flexibility: Willing to work in rotational day shifts

Technical Skills:

Basic computer knowledge

OS fundamentals

Troubleshooting skills

Good typing ability

Mindset: Positive attitude, quick learner, customer-focused approach

Contact for Immediate Interview (Call / WhatsApp)

Nihal: 73hidden_mobile9
Raj : 98hidden_mobile6

Freshers are welcome to apply!
Build your technical career with a trusted MNC in a domestic process.

Best Wishes,
Team Personal Network
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Technical Support Representative (Voice)
Contact Details:
Company: Personal Network.
Location(s): Bengaluru

Apply

[Full Time] Hiring for Technical Support/ Service desk at Izee Manpower

Mon, 26 Jan 2026 12:30:00 +0530

Job Description
Hi,

Role: Technical Support/ Service desk

Work Location: Hyderabad

Customer Interaction: Troubleshooting:

Diagnose and resolve technical issues reported by customers via phone, chat, or email.

Active Listening Understand customer concerns, ask relevant questions, and empathize with their situation.

Effective Communication: Clearly explain technical concepts to non-technical users.

Product Knowledge:

Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanor even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction.

Contact:

Veera;hidden_mobile

Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Hiring for Technical Support/ Service desk
Contact Details:
Company: Izee Manpower
Location(s): Hyderabad

Apply

[Full Time] Desktop Support Engineer at Pes Hr Services

Tue, 20 Jan 2026 12:30:00 +0530

Job Description
Experience-6 months

Location-Lower Parel

Shift-Rotational(24*7)

> Features of Windows 11.

> Office 365 Concept (configuration, installation)

> One Drive knowledge

> MS-office 2010,2013,2016 Product (mainly outlook)

> Basic knowledge of McAfee drive encryption.

> Basic Networking knowledge(IP, Subnets, VPN).

> Basic Hardware knowledge(backup, blue dump)

> Rotational shifts (24*7 support)

Thanks & Regards,

Rohan Shete Recruiter

hidden_mobile |hidden_email

AMAL INFOSYSTEMS PRIVATE LIMITED
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Desktop Support Engineer
Contact Details:
Company: PES HR Services
Location(s): Mumbai

Apply

[Full Time] Hiring for service desk/Technical Support at Izee Manpower

Mon, 19 Jan 2026 12:30:00 +0530

Job Description
Hi,

Job Description:

Work Location:Mysore

Skills:

Service Desk/ Tech support process / Cloud Computing Process
Excellent communication skills C1 equivalent proficiency
Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.

Technical expertise:

Knowledge of cloud computing and types of cloud computing
Knowledge of Mail server settings IMAP , POP and SMTP
Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC
Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME
Experience in working on Active Directory
Experience of Internet Protocols LDAP (Lightweight Directory Access Protocol )
Experience if SSON (Single Sign On)
Experience of API (Application-Programming Interface)
Intermediate knowledge of Prevention of Spam, Phishing and Malware
Intermediate knowledge of T/S Small Forms (iOS, Android, Windows)
Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for Business
Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.
Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
Intermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.
Basic networking knowledge

Regards,
Veera-hidden_mobile
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Hiring for service desk/Technical Support
Contact Details:
Company: Izee Manpower
Location(s): Mysore

Apply

[Full Time] Service Desk Management at Artech infosystem

Fri, 16 Jan 2026 09:34:20 +0530

Job Description
Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have Skills :
Service Desk Management

Good to Have Skills :
Service Desk Support

Job Requirements :
Key Responsibilities :
a: L1 Service Desk profile
b: Respond to the issues reported by customer through voice interaction and through email, chat, etc
c: Identify, investigate, and diagnose the issue
d: Provide resolution to customer based on in scope processes
e: Follows the incident life cycle as defined by process
- log the incident
- categorize and document
- resolve or assign the incident to relevant assignment group
f: Achieve client and Accenture defined targets

Technical Experience :
a: Incident management and usage of ticketing tools
b: Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills
c: One to two years of experience
d: Minimum one year of experience in Service Desk domain supporting global customers

Professional Attributes :
a: Excellent communication skills with neutral accent
b: Excellent written communication skills with email etiquette
b: Good problem solving and analytical skills
c: Excellent customer service skills
e: Ability to remain calm and courteous while facing irate customer or managing back-to-back calls

Educational Qualification:
a: Bachelors degree

Additional Info :
a: 24/7 support
b: Shift, week off based on roster
c: 5 day working/week

Employement Category:
Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Service Desk Management
Contact Details:
Company: Artech Infosystems
Location(s): Bengaluru

Apply