IneoJobs.com

[Full Time] Director, Supply & Launch Insights at Pfizer

Fri, 13 Mar 2026 12:00:00 +0530

Job Description

The Digital Supply Planning & Launch team supports PGS by providing innovative, best in class global supply chain and product launch management digital solutions and analytics to enable strategic planning and streamline operations. The team is responsible for managing the design, delivery, and deployment of global supply chain solutions. Key functional supported by Digital Supply Planning & Launch include:

Supply/Production planning
Detailed scheduling
Inventory management and intelligence
Logistics Planning
Product Strategic Planning & Change Management
New product launch
End-2-End Supply Chain Visibility & Intelligence

As the Supply & Launch Insights Lead you will drive the design, development, and technical deployment of advanced AI solutions across the enterprise. This role combines deep technical expertise in AI/ML with leadership skills to guide a team of engineers and collaborate with cross-functional stakeholders. The Supply & Launch Insights Lead ensures scalable, secure, and high-performing AI systems that align with business objectives and accelerate digital transformation.

ROLE RESPONSIBILITIES

Strategic Leadership: Define and implement AI strategies aligned with organizational goals. Set technical direction and oversee architecture for AI/ML systems and platforms.
Solution Development: Lead the design and deployment of AI models, algorithms, and pipelines for production environments. Ensure scalability, robustness, and compliance with security and governance standards.
Team Management: Mentor and manage AI engineers, data scientists, and MLOps specialists. Foster a culture of innovation, collaboration, and continuous learning.
Cross-Functional Collaboration: Partner with product owners, data teams, and business stakeholders to identify AI opportunities. Translate complex AI concepts into actionable insights for non-technical audiences.
Innovation & Best Practices: Stay abreast of emerging AI technologies (e.g., LLMs, multimodal AI, RAG, Agentic AI). Implement best practices in model lifecycle management, bias detection, and performance testing.

BASIC QUALIFICATIONS

Education:

Education: Bachelor s degree in Computer Science, AI/ML, Data Science, or related field.

Prior Experience:

Experience: 7+ years in AI/ML engineering, with at least 3 years in a leadership role.
Proven track record in deploying production-grade AI models and managing technical teams.

Required Capabilities:

Expertise in technologies such as Python, TensorFlow, PyTorch, and MLOps tools (e.g., MLflow, Docker).
Strong technical knowledge of cloud platforms (AWS, Azure, Google) and scalable architectures.
Strong technical knowledge with with Generative AI, Agentic AI, NLP, Computer Vision, and advanced ML techniques.
Excellent oral and written communication skills, and stakeholder management. Ability to lead complex projects and deliver measurable business impact.
Team management and mentorship; the ability to develop and manage a high performing team in a fast pace and dynamic environment.

PREFERRED QUALIFICATIONS

Knowledge of pharmaceutical, supply chain or manufacturing domains.
Strong business acumen and change management capabilities.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Up to 25% travel may be required to support digital and business initiatives.
Flexible work hours may be required to collaborate effectively across multiple timezones

Job Classification

Industry: Pharmaceutical & Life Sciences
Functional Area / Department: Strategic & Top Management
Role Category: Top Management
Role: CTO
Employement Type: Full time

Contact Details:

Company: Pfizer
Location(s): Mumbai

Apply

[Full Time] Director, Demand Generation at Icertis

Tue, 10 Mar 2026 18:24:04 +0530

Job Description
Strategic Leadership

Develop and own the customer expansion demand generation strategy aligned to company growth objectives and revenue targets.

Partner with Sales Development, Customer Experience, and Account Management to drive deep alignment and execute account-specific growth plays.

Lead, mentor, and develop a high-performing team; foster a culture of accountability, innovation, and operational excellence.

Drive cross-functional collaboration to ensure seamless execution of expansion programs and alignment on KPIs.

Integrated Campaign & ABM Development

Architect and oversee multi-channel 1-to-1 and 1-to-few ABM campaigns to priority accounts and key customer segments. Support execution of campaigns as needed and utilize AI tools for personalization.

Design content strategies tailored to key personas (Legal, Procurement, IT, Risk, Finance).

Develop activation plans to buying committees utilizing a multi-channel approach, personalized outreach, executive engagement, and peer-to-peer programs.

Leverage customer health data, intent signals, and predictive analytics to identify expansion opportunities, accelerate progression, and improve conversion velocity.

Sales & Sales Development Enablement

Collaborate with Sales and Partners on joint account planning, workshops, and innovation sessions.

Develop sales enablement assets and messaging frameworks for expansion motions, utilizing AI tools.

Lead regular cross-functional syncs to review target accounts, new signals, and campaign results, optimizing campaigns accordingly.

Work with the analytics team to develop and maintain shared dashboards for tracking program impact and pipeline contribution.

Performance, Analytics & Optimization

Own measurement and reporting against expansion program KPIs including overall impact on opportunity creation, expansion pipeline, conversion rates, revenue and ROI.

Drive a culture of experimentation and continuous improvement to optimize performance of the expansion program.

Manage the overall expansion program budget, ensuring efficient investment across campaigns and tactics.

Strategic Leadership

Develop and own the customer expansion demand generation strategy aligned to company growth objectives and revenue targets.

Partner with Sales Development, Customer Experience, and Account Management to drive deep alignment and execute account-specific growth plays.

Lead, mentor, and develop a high-performing team; foster a culture of accountability, innovation, and operational excellence.

Drive cross-functional collaboration to ensure seamless execution of expansion programs and alignment on KPIs.

Integrated Campaign & ABM Development

Architect and oversee multi-channel 1-to-1 and 1-to-few ABM campaigns to priority accounts and key customer segments. Support execution of campaigns as needed and utilize AI tools for personalization.

Design content strategies tailored to key personas (Legal, Procurement, IT, Risk, Finance).

Develop activation plans to buying committees utilizing a multi-channel approach, personalized outreach, executive engagement, and peer-to-peer programs.

Leverage customer health data, intent signals, and predictive analytics to identify expansion opportunities, accelerate progression, and improve conversion velocity.

Sales & Sales Development Enablement

Collaborate with Sales and Partners on joint account planning, workshops, and innovation sessions.

Develop sales enablement assets and messaging frameworks for expansion motions, utilizing AI tools.

Lead regular cross-functional syncs to review target accounts, new signals, and campaign results, optimizing campaigns accordingly.

Work with the analytics team to develop and maintain shared dashboards for tracking program impact and pipeline contribution.

Performance, Analytics & Optimization

Own measurement and reporting against expansion program KPIs including overall impact on opportunity creation, expansion pipeline, conversion rates, revenue and ROI.

Drive a culture of experimentation and continuous improvement to optimize performance of the expansion program.

Manage the overall expansion program budget, ensuring efficient investment across campaigns and tactics.

Bachelor s degree in Marketing, Business, or related field; MBA preferred.

8+ years of B2B marketing experience, including 3+ years leading demand generation or ABM functions focused on customer expansion in enterprise SaaS.

Experience in Customer Marketing is preferable, including advocacy, reference programs, and customer storytelling.

Proven track record driving pipeline and revenue growth within complex, multi-stakeholder accounts.

Advanced proficiency with ABM and intent platforms (e.g., 6sense, Demandbase) for strategy, segmentation, and orchestration.

Experience with gifting/direct mail platforms (Sendoso, Postal) for personalized engagement and pipeline acceleration.

Proficiency with Salesforce and analytics/BI tools (dashboards, cohort analysis, attribution).

Strong analytical mindset; fluency in campaign measurement, funnel diagnostics, and performance optimization.

Demonstrated ability to lead and develop teams and capability for hands-on execution.

Exceptional collaboration, communication, and project management skills; thrives in a fast-paced, dynamic environment.

Bachelor s degree in Marketing, Business, or related field; MBA preferred.

8+ years of B2B marketing experience, including 3+ years leading demand generation or ABM functions focused on customer expansion in enterprise SaaS.

Experience in Customer Marketing is preferable, including advocacy, reference programs, and customer storytelling.

Proven track record driving pipeline and revenue growth within complex, multi-stakeholder accounts.

Advanced proficiency with ABM and intent platforms (e.g., 6sense, Demandbase) for strategy, segmentation, and orchestration.

Experience with gifting/direct mail platforms (Sendoso, Postal) for personalized engagement and pipeline acceleration.

Proficiency with Salesforce and analytics/BI tools (dashboards, cohort analysis, attribution).

Strong analytical mindset; fluency in campaign measurement, funnel diagnostics, and performance optimization.

Demonstrated ability to lead and develop teams and capability for hands-on execution.

Exceptional collaboration, communication, and project management skills; thrives in a fast-paced, dynamic environment.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Strategic & Top Management
Role Category: Top Management
Role: CTO
Employement Type: Full time
Contact Details:
Company: Icertis
Location(s): Pune

Apply

[Full Time] Director, Principal Enterprise Architect at Pfizer

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
ROLE SUMMARY

The Director, Enterprise Architect is responsible for directly overseeing and organizing Pfizer initiatives through a business aligned vertical or functionally aligned horizontal. As an individual contributor, your primary impact is through your direct work. You are a widely recognized expert in your technical domain able to articulate clearly to a deep technical level and you are comfortable understanding the business direction with input from business leadership.

This role reports to the [VP/Sr. Director Enterprise Architecture Role] which is responsible for the [Group Role Here].

Key accountabilities:

Deliver Enterprise Architecture Outcomes including creation of detailed Solution Sketches, City Plans, and Solution Architecture Diagrams as necessary.

Works on a variety of strategic initiatives within area of remit, leading complex projects within a business unit providing technical and strategic context.

Advise Senior leadership on both technical constraints and the business constraints telling the common narrative of how those things interact with one another.

Be the trusted voice for the enterprise as it relates to technical architecture.

Contribute to business fit and focus of key initiatives.

Mentor more junior colleagues and provide them with guidance and growth opportunities.

ROLE RESPONSIBILITIES

Service Delivery:

Dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Directs and proposes Enterprise Architecture fit for new and existing technical components.

Understands customers operational needs and helps to drive strategic direction.

Anticipates internal/external business and regulatory/compliance issues that impact the system design.

Strategy & Planning:

Uses innovative business thinking to challenge the status quo and drive identification, quantification and proposal of business solutions.

Leads proactive initiatives to drive Enterprise Architecture Strategy directly or at the direction of EA Leadership

Architecture:

Understand business drivers and business capabilities (future and current state) and determine corresponding enterprise system designs and change requirements to drive the targeted business outcomes.

Accountable for the formulation of solution implementation approach, building consensus on approach, and providing technical execution oversight of such solutions.

Influences management/senior staff decisions via focused innovation engineering exercises and proof-based experimentation.

Knowledgeable about the regulatory constraints of leveraging cloud solutions in the healthcare industry with input from others.

Understands modern cloud architecture best practices and is well-versed in Amazon Web Services-based architecture.

Communication:

Is recognized as an Expert in their given domain area within an organizational unit.

Develops and sustains constructive partnerships between business and technical stakeholders to ensure success of projects.

Can write clearly and succinctly in a variety of communication settings and styles, at all levels of the organization; can get messages across that have the desired effect.

Ensures effective, accurate and timely communication across the portfolio; prepares and delivers regular updates on project status, both in written and presentation format, to sponsors, business leaders and stakeholder groups.

Innovation and Risk Taking

Creates an environment where innovation is standard taking appropriate risks to advance innovative processes.

Financial Management:

Effectively manages project budget resources in alignment with product / program needs.

Matrixed Team Effectiveness:

Is highly skilled in a variety of formal presentation settings; one-on-one, small and large groups, with peers, and senior management; is effective both inside and outside the organization; commands attention and can manage group process during the presentation; can change tactics midstream when something isnt working.

Utilizes negotiation, facilitation, meeting management and conflict resolution skills to enhance cross-functional team performance.

Arbitrates disagreements among solution stakeholders and makes business decisions/proposals where needed.

Understands and communicates team roles/responsibilities and ensures all team members have access to project information necessary to be successful.

Solicits and evaluates vendor proposals with to augment internal expertise in service delivery.

BASIC QUALIFICATIONS

Bachelor s Degree from accredited institution

10+ years of relevant experience.

Demonstrated experience with cloud solutions (i.e.: Amazon, Google, Microsoft Azure)

Strong interpersonal skills.

Strong diplomacy skills; able to navigate a difficult political environment.

Demonstrated ability to translate marketing material into actionable and understandable truth.

An execution mindset focused on getting things done quickly and simply.

Demonstrated experience with one or more Pfizer core platforms (Adobe AEM, Salesforce)

PREFERRED QUALIFICATIONS

3+ years of business domain expertise in one more research and /or product development areas in Life sciences or related industry

AWS /Azure cloud architect certification

Experience with multiple software delivery models

Information & Business Tech

Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: Strategic & Top Management
Role Category: Top Management
Role: CTO
Employement Type: Full time
Contact Details:
Company: Pfizer
Location(s): Mumbai

Apply

[Full Time] Director Veeva Platform and CoE GCC at Pfizer

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Role Summary:

In Pfizer Digital Research Development, we work with our RD partners to accelerate drug development and clinical trials through digital products and solutions. Within the overall Pfizer Digital RD Creation Center, the Veeva Platform and CoE organization focuses on driving enterprise needs for Veeva Platform, governance, and delivery across the value chain from discovery through implementation, support, release management, and innovation.

As Director of the Veeva Platform CoE GCC, you will lead high-performing Veeva Platform and CoE GCC teams and partner with global product owners, solution architects, security/compliance teams, and Veeva to drive portfolio value, platform standardization, and continuous improvement across RD and PGS domains. You will define operating models and governance, shape platform roadmaps, and ensure long-term scalability and compliance.

You will scale the GCC through talent strategy, coaching, and knowledge management while operating in a global follow-the-sun model with partial US/EU overlap. Clear, influential communication with senior stakeholders will be essential to deliver strategic outcomes and business impact.

You will provide support on multiple areas for Veeva Platform and CoE function including but not limited to audit and inspection readiness, and establish data-driven KPIs to measure performance, risk, and adoption. To excel, you bring strong service delivery leadership (SLA management, RCA and problem management, capacity management, cloud software operations and releases in a GxP environment) and deep system architecture expertise. Effective relationships with Product managers, RD Digital leadership, Client Partners, and the RD business community are critical.

Key Responsibilities:

Overall Leadership

Lead, under guidance of Global Veeva Platform and CoE Leader, the GCC Strategy and Operations for support operations for Veeva Platform, and any technical or other tasks related to areas like cross Vault items, data, content, release management and Veeva CoE to ensure service quality and delivery SLAs adherence.

Release Execution Governance:

For Veeva Platform, Data, Releases, ECM and Veeva CoE, to enable consistency, accuracy, quality and timeliness of service delivery. Support communication of release plans, progress, and status to stakeholders, including technical and non-technical audiences.

Technical and Compliance Leadership:

Provide technical leadership for release management and compliance, including release and backlog governance and GxP compliance; define and refine release processes and methodologies; track industry trends and implement innovative, compliant practices.

System Implementation Support:

Support Veeva Implementation across Regulatory, Clinical and Quality with the Product and Platform teams in lifecycle management of Veeva systems in accordance with digital procedures.

System Operations Oversight:

Govern day-to-day operations at scale across global business units, including business support, incident/RCA/problem management, SLA performance, and continuous service improvements; anticipate internal/external business challenges and apply best practices to improve products, processes, and services across geographies and cultures.

Stakeholder Management Executive Communication:

Communicate complex, cross-business-unit concepts; influence senior management decisions that shape business direction; communicate release plans, progress, and status for technical and non-technical audiences.

Risk and Resilience Management:

Support cybersecurity alignment, privacy compliance, periodic access reviews, disaster recovery and business continuity planning, and manage on-call rotations; proactively identify and mitigate operational risks and bottlenecks to ensure secure, uninterrupted operations.

Financial and Resource Management:

Manage Veeva GCC annual budgets, resource planning, and sourcing strategies (employees / contractors / partners); optimize throughput and unit cost while maintaining quality and compliance.

Qualifications and Experience:

Basic Qualifications:

Bachelor s degree in Engineering, Computer Science, or related field.

15+ years experience, including 8+ years with increasing responsibility in designing, delivering, and maintaining large-scale, global RD systems and platforms.

7+ years of progressive experience in Veeva implementation and/or support across multiple Vaults (RIM, Clinical Operations, Quality), program management, technical support, and release management.

Extensive experience in IT roles such as GCC Lead, support leader, release director, systems engineer, engineering lead, technical team lead, infrastructure lead.

Experience managing teams and financials for contract and colleague resources.

Technical Skills Requirements:

Technology solutions delivery in a pharmaceutical RD or regulated environment with demonstrated capabilities managing large-scale, enterprise software requirements, designs, and implementations.

Excellent interpersonal and communication skills with the ability to build relationships, influence outcomes, and deliver effective presentations to varied audiences.

Ability to lead in a complex, matrix environment with indirect resources geographically distributed.

Demonstrated progressive experience successfully managing software development projects.

Preferred Qualifications:

As above, including a Master s degree in Information Management, Computer Science, Engineering, Technology Management, or relevant disciplines.

Overall:

Exceptional interpersonal and communication skills with the ability to establish relationships, influence outcomes, and deliver effective presentations to varied audiences.

Ability to work constructively and collaboratively and influence resources outside of the immediate span of control.

Ability to lead in a complex, matrix environment with geographically distributed resources.

Ability to take a systematic approach to estimation of technical projects.

Excellent analysis, critical thinking and planning, communication, consensus building, facilitation, negotiation skills, and the ability to readily learn a new business area.

Information Business Tech

Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: Strategic & Top Management
Role Category: Top Management
Role: CTO
Employement Type: Full time
Contact Details:
Company: Pfizer
Location(s): Chennai

Apply

[Full Time] Partner (leadership Hiring / Hr) - Remote (full Revenue Share Role) at The Recruiters

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
# Build Executive Search business using The Recruiters brand, HO, Accounting Support, & Mentorship
# Source & deliver mandates & earn up to 70% revenue share on closures made from own business
# Work Remotely from home and be a part of our Cohort
Required Candidate profile
# Premier institute MBA
# Young but Senior HR / TA Folks
# Person with Excellent Industry & Alumni network
# Entrepreneurial mindset, professionalism
# Willing to do this full-time & exclusively
Perks and benefits
You Get Our Brand, Office, Accounting & Mentorship
Job Classification
Industry: Recruitment / Staffing
Functional Area / Department: Strategic & Top Management
Role Category: Top Management
Role: Business Head
Employement Type: Full time
Contact Details:
Company: The Recruiters
Location(s): Noida, Gurugram

Apply

[Full Time] Head of Organizational Architecting and High Performance Organization at Allianz

Mon, 09 Feb 2026 12:00:00 +0530

Job Description

Job ID: 56196
Department: Project Management
Business Unit: Management
Company: Allianz Services
Employment Type: Full-Time
Contract Type: Permanent

The Head of Organizational Architecting and High-Performance Organization will lead the organizational model blueprint, design principles and Agile Transformation program of the entity with more than 7000 employees and lead the organizational evolvement and changes, overarching organizational governance framework, service models, roles and responsibilities
This role will be in strong coordination with her/his peers in Global Organizational Management, AZS Regions and you will gain a solid experience in an international and multicultural environment
The position offers an excellent platform to get broad exposure to different lines of business
This role has strategic importance in the context of expanding business footprints to new locations, emphasizing the importance of strategic planning, collaboration and ongoing organizational evolution

What you do:

Lead the organizational evolvement and changes, overarching organizational governance framework, service models, roles and responsibilities and be the owner of the organizational design principles and capability based operating model frameworks

Ensure compliance of organizational design with respective regulatory requirements and Allianz Group's corporate rules

Structure for the establishment of the new branches and locations, collaborate with the cross functional teams to ensure efficient, effective and compliant branch/locations set up including clear guidance of roles and responsibilities, key workflows, processes and monitor and evaluate the effectiveness of the organizational design post-implementation, adjust as necessary to achieve desired outcomes

Drive Organizational Streamlining workstream in coordination with Group Organizational Management to keep the organization lean and efficient and also drive Agile Transformation as the Agile Transformation Officer of Allianz Services

Implement agile organizational model and agile ways of working into global service lines and central functions, ensure a streamlined and agile organizational model in line with AZ Services needs, targets and Allianz Group's Agile Transformation Blueprint

Conceptualize and implement reporting lines structures and maintain the data sets jointly with the Global Performance Management/Data function and People and Culture function deliver the main KPIs for the monthly and quarterly management updates

Owner of the respective internal regulations and guidance related to Service Design and Organizational Design and lead development and ongoing support on data maintenance process for AZS including close cooperation with all EMT Offices

What you bring:

Bachelor's degree

Min
8-10 years of experience in Insurance, Services or in Consulting, with 2-3 years' experience in Organizational Management in Allianz

Excellent understanding of regulatory environments, controls frameworks, tools and processes, experience in working with senior stakeholders on organizational governance frameworks

Solid and hands on experience in Agile Organizational Transformation

Previous experience in leadership with proven ability to lead direct and cross functional teams (lead by example)
Team player who takes responsibility and seeks impulses for innovation

Deep understanding on AZ Services Business Model, Service Lines, Right Shoring Models and ability to align with business objectives, with a natural inclination for planning strategy and tactics and execution roadmap

Excellent communication and interpersonal skills to constructively collaborate with various stakeholders in headquarter as well as in the regions

Previous experience in business related functions (i-e
Sales, Operations, Claims, Underwriting, Investment Management, Asset Management, Consulting, Product Development, Finance, Market Management, Digital Tech etc,) is a plus

What we offer:

We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working including up to 25 days per year working from abroad

We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered

Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach

Allianz Group is one of the most trusted insurance and asset management companies in the world
Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer
We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation Join us
Let's care for tomorrow

Note: Diversity of minds is an integral part of Allianz' company culture
One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies
Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group

#LI-AH1

Locations: Trivandrum, KL, IN, 695581
Job Classification
Industry: Financial Services
Functional Area / Department: Strategic & Top Management
Role Category: Top Management
Role: Business Head
Employement Type: Full time
Contact Details:
Company: Allianz
Location(s): Kolkata

Apply

[Full Time] Director, Principal Enterprise Architect at Pfizer

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
ROLE SUMMARY

The Director, Enterprise Architect is responsible for directly overseeing and organizing Pfizer initiatives through a business aligned vertical or functionally aligned horizontal. As an individual contributor, your primary impact is through your direct work. You are a widely recognized expert in your technical domain able to articulate clearly to a deep technical level and you are comfortable understanding the business direction with input from business leadership.

This role reports to the [VP/Sr. Director Enterprise Architecture Role] which is responsible for the [Group Role Here].

Key accountabilities:

Deliver Enterprise Architecture Outcomes including creation of detailed Solution Sketches, City Plans, and Solution Architecture Diagrams as necessary.

Works on a variety of strategic initiatives within area of remit, leading complex projects within a business unit providing technical and strategic context.

Advise Senior leadership on both technical constraints and the business constraints telling the common narrative of how those things interact with one another.

Be the trusted voice for the enterprise as it relates to technical architecture.

Contribute to business fit and focus of key initiatives.

Mentor more junior colleagues and provide them with guidance and growth opportunities.

ROLE RESPONSIBILITIES

Service Delivery:

Dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Directs and proposes Enterprise Architecture fit for new and existing technical components.

Understands customers operational needs and helps to drive strategic direction.

Anticipates internal/external business and regulatory/compliance issues that impact the system design.

Strategy & Planning:

Uses innovative business thinking to challenge the status quo and drive identification, quantification and proposal of business solutions.

Leads proactive initiatives to drive Enterprise Architecture Strategy directly or at the direction of EA Leadership

Architecture:

Understand business drivers and business capabilities (future and current state) and determine corresponding enterprise system designs and change requirements to drive the targeted business outcomes.

Accountable for the formulation of solution implementation approach, building consensus on approach, and providing technical execution oversight of such solutions.

Influences management/senior staff decisions via focused innovation engineering exercises and proof-based experimentation.

Knowledgeable about the regulatory constraints of leveraging cloud solutions in the healthcare industry with input from others.

Understands modern cloud architecture best practices and is well-versed in Amazon Web Services-based architecture.

Communication:

Is recognized as an Expert in their given domain area within an organizational unit.

Develops and sustains constructive partnerships between business and technical stakeholders to ensure success of projects.

Can write clearly and succinctly in a variety of communication settings and styles, at all levels of the organization; can get messages across that have the desired effect.

Ensures effective, accurate and timely communication across the portfolio; prepares and delivers regular updates on project status, both in written and presentation format, to sponsors, business leaders and stakeholder groups.

Innovation and Risk Taking

Creates an environment where innovation is standard taking appropriate risks to advance innovative processes.

Financial Management:

Effectively manages project budget resources in alignment with product / program needs.

Matrixed Team Effectiveness:

Is highly skilled in a variety of formal presentation settings; one-on-one, small and large groups, with peers, and senior management; is effective both inside and outside the organization; commands attention and can manage group process during the presentation; can change tactics midstream when something isnt working.

Utilizes negotiation, facilitation, meeting management and conflict resolution skills to enhance cross-functional team performance.

Arbitrates disagreements among solution stakeholders and makes business decisions/proposals where needed.

Understands and communicates team roles/responsibilities and ensures all team members have access to project information necessary to be successful.

Solicits and evaluates vendor proposals with to augment internal expertise in service delivery.

BASIC QUALIFICATIONS

Bachelor s Degree from accredited institution

10+ years of relevant experience.

Demonstrated experience with cloud solutions (i.e.: Amazon, Google, Microsoft Azure)

Strong interpersonal skills.

Strong diplomacy skills; able to navigate a difficult political environment.

Demonstrated ability to translate marketing material into actionable and understandable truth.

An execution mindset focused on getting things done quickly and simply.

Demonstrated experience with one or more Pfizer core platforms (Adobe AEM, Salesforce)

PREFERRED QUALIFICATIONS

3+ years of business domain expertise in one more research and /or product development areas in Life sciences or related industry

AWS /Azure cloud architect certification

Experience with multiple software delivery models

Information & Business Tech

Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: Strategic & Top Management
Role Category: Top Management
Role: CTO
Employement Type: Full time
Contact Details:
Company: Pfizer
Location(s): Mumbai

Apply

[Full Time] Head Of Operations and Technology- General Insurance at A Reputed Company

Tue, 27 Jan 2026 07:28:24 +0530

Job Description
Role & responsibilities

To deliver superior service to our clients by driving and optimizing the effectiveness and efficiency of people, processes and technology, thereby enhancing financial performance, increasing investment capacity, and managing risk.
Builds sustainable and repeatable capabilities that support delivery of the highest standards of service and execution.
Analyzes and reviews data, tools, business processes and operational standards to execute service delivery.
Evaluates and ensures that operations meet company objectives, business needs, service agreements and relevant requirements.
Researches and monitors external landscape to identify developments and translate them into operational implications for the company (e.g. legislation, regulations, emerging technologies, and digital transformation trends impacting operations and QA standards).

Job Summary

- Partner with the Asia COO to build a world-class, centralized operations division for Asia; analyzing the current operating model, advising on and implementing the future structure for leadership buy-in.
- Support the India CEO and Executive team as a strategic advisor on all matters related to operations, technology, and digital transformation.

- Lead the development and implementation of strategies critical to achieving operational excellence and transformation through innovation, automation, and use of emerging technologies including
*Artificial Intelligence, **Machine Learning, and **Advanced Analytics*.

- Develop and operationalize India's business strategy to build a best-in-class Operations & Technology organizationenabling efficient delivery of products and services through optimized, data-driven, and AI-enabled solutions.

- Build a long-term operating vision encompassing targeted centers of excellence in operational effectiveness, process automation, and IT innovation.
- Oversee 300+ employees and contractors, fostering a culture of accountability, efficiency, and continuous improvement.

Key Responsibility Areas

Operational Support, Execution & Strategic Initiative Delivery
- Cultivate a client-focused environment that prioritizes operational excellence, digital adoption, and accountability.
- Drive technology-led operational transformation through *AI, process automation, and data intelligence* initiatives to enhance service efficiency, risk control, and client experience.
- Create and implement operational capability models supported by AI-driven insights to improve functional efficiency across brokerage, placement, post-placement, and portfolio operations.

- Ensure the successful delivery of strategic initiatives, including M&A integrations and business transformations, leveraging AI and analytics where applicable for full value realization.

- Establish, track, and exceed SLA-driven performance metrics related to service, cost, quality, and innovation.

Operational Planning

- Leverage advanced data analytics and AI tools for proactive operational planning and performance insights.
- Define the operations and technology strategy, optimize footprint, and manage budgets to align with financial and growth goals.
- Continuously assess industry, technology, and regulatory trendsparticularly in AI and automationto ensure readiness and compliance.

Information Technology Oversight & Coordination

- Oversee the acquisition, integration, and maintenance of enterprise technology systems and digital platforms.
- Drive the adoption of *AI-powered tools* to strengthen decision-making, client service delivery, and risk management.
- Maintain a robust IT control environment and ensure disaster recovery and business continuity readiness.

Organization Optimization, People Management & Communication
- Lead operations and technology teams with a strong emphasis on digital literacy, innovation, and cross-functional collaboration.
- Recruit and develop future-ready talent with exposure to *AI, data engineering, and digital tools*.
- Establish a culture fostering operational excellence, innovation, and continuous learning across the Asia O&T organization.
- Communicate the operations and technology strategy effectively to stakeholders, emphasizing transformation and AI-driven growth.

Candidate Experience
- Minimum 15+ years of Operations & Technology experience, ideally within the *insurance or financial services* industry.
- Proven record in organizational transformation leveraging *AI, automation, and emerging technologies* to drive process efficiency and client value.
- Experience leading *AI or digital transformation programs* integrated with core business operations.
- Demonstrated results in *M&A post-acquisition integration* for transactions in the $10M$250M range.
- Expertise in process design, project management, and change leadership with proficiency in operational excellence frameworks (Lean, Six Sigma, etc.).
- Excellent relationship-building, communication, and stakeholder management skills.
- Lean Six Sigma Black Belt or higher certification preferred; *AI or Digital Transformation certification* is a plus

Job Classification
Industry: Insurance
Functional Area / Department: Strategic & Top Management
Role Category: Top Management
Role: COO
Employement Type: Full time
Contact Details:
Company: A reputed company
Location(s): Mumbai

Apply