IneoJobs.com

[Freshers] Sotc - Travel Process || Sales Tours Packages || Telesales...join Now! at Conneqt

Wed, 11 Mar 2026 09:16:35 +0530

Job Description

Role: SOTC Sales Process / Sales Travel Packages

Description:
We are hiring passionate and dynamic individuals for the SOTC Sales Process. The role involves interacting with potential customers, understanding their travel needs, and offering the best travel packages and solutions. Candidates should possess strong communication skills and a customer-oriented approach. This is an excellent opportunity to build a rewarding career in the travel and sales domain with a reputed organization.

Requirements:

Fluent in spoken English (Versant Level 5)
Graduate or Undergraduate (any stream)
Freshers and experienced candidates can apply
Minimum 6 months of sales experience preferred
Strong interpersonal and persuasive communication skills

Salary Details:

Fresher: 24,500 CTC
Experienced: 28,000 CTC (23,400 in-hand)
Additional benefits: Unlimited incentives based on performance

Work Details:

Shift Timing: Day rotational shifts
Week Off: Rotational off
Location: Airoli, Navi Mumbai
Employment Type: Full-time

Why Join Us:

Attractive incentives and career growth opportunities
Exposure to the travel and tourism industry
Supportive and professional work environment

Apply Now,

Contact For More Details / Information

HR Altaf - 7796427006

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Freshers

Contact Details:

Company: Conneqt
Location(s): Mumbai

Apply

[Full Time] MICE AIR Ticketing at Kesari Tours

Wed, 11 Mar 2026 08:56:22 +0530

Job Description
Company: Kesari Tours Pvt. Ltd.

Position: MICE Air Ticketing

Location: Pune

Qualification: Any Graduate or Diploma in Travel & Tourism

Experience: 2 - 8 Years

Industry: Travel & Tourism (Mandatory)

Key Responsibilities:
Manage individual and group air reservations for MICE events
Handle group block bookings, seat allocation, and passenger lists
Issue, reissue, void, and refund air tickets
Coordinate with airlines for group fares and confirmations
Prepare travel documents, reports, and tour closing reports
Coordinate with internal teams for travel arrangements
Assist with airport coordination and handle last-minute changes

Required Skills:
Knowledge of GDS systems (Amadeus / Sabre / Galileo)
Strong knowledge of airline fare rules and international routes
Good communication and customer service skills
Strong organizational and multitasking ability

Interested candidates can share their resume:
upasanast@kesari.in
8657549866

Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Reservation Executive
Employement Type: Full time
Contact Details:
Company: Kesari Tours
Location(s): Pune

Apply

[Full Time] Executive / Senior Executive- Reservation at Sterling Holidays

Wed, 11 Mar 2026 05:22:26 +0530

Job Description

Obtains customer information by answering telephone calls; interviewing customers; verifying information.
Ability to determine eligibility by comparing customer information to requirements;
Informs customers by explaining procedures; answering questions; providing information.
Maintains and improves quality results by adhering to standards and guidelines;
Self-motivated and ability to learn by studying new product descriptions;
Accomplishes the target and organization mission by completing related results as needed;
Collections towards the product purchased.
Skills:
Verbal communication
Phone skills / Mail skills
Listening
People skills
Customer service
Attention to detail
Professionalism

Interested Share your Updated Resume on hr.mumbai@sterlingholidays.com / 9967564448 attached the the below Details.

Total Experience :
Current Company :
Designation :
Current CTC :
Exp CTC :
Notice Period :
Location :
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Reservation Executive
Employement Type: Full time
Contact Details:
Company: Sterling Holidays
Location(s): Chennai

Apply

[Full Time] Ticketing Executive (Domestic and International) at Sharp Travels

Tue, 10 Mar 2026 23:59:42 +0530

Job Description
Role Overview

The Travel Consultant will be responsible for managing end-to-end corporate travel requirements, including domestic and international ticketing, itinerary planning and handling client meetings. The role requires strong communication skills, excellent customer service, and in-depth knowledge of GDS platforms and corporate travel processes.

Key Responsibilities:
Manage domestic and international air ticketing for corporate clients.
Use GDS systems Galileo for fare search, booking, reissuance, and cancellations.
Provide best fare options, ensure cost-effective bookings, and follow corporate travel policies.
Arrange hotel bookings, ground transportation, and travel insurance as required.
Present travel solutions, fare updates, and travel guidelines during client visits.
Maintain strong relationships with key corporate accounts to ensure satisfaction and retention.
Required Skills & Competencies:
Strong knowledge of corporate travel operations and ticketing (GDS expertise mandatory).
Excellent communication and client-handling skills.
Ability to handle pressure and manage urgent travel requests.

Interested candidates may call and WhatsApp on 9717654210.

Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Reservation Executive
Employement Type: Full time
Contact Details:
Company: Sharp Travels
Location(s): Mumbai

Apply

[Contract] Customer Acquisition Executive - Greeter at VFS Global

Wed, 18 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities

Role: Customer Greeter
Experience: 1 to 3 years
Notice period: Immediate to 30 days
Skills: Good communication, Knowledge in Sales, Customer handling
Preferred candidate profile
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Tourism Services - Other
Employement Type: Contract
Contact Details:
Company: VFS Global
Location(s): Kolkata

Apply

[Full Time] Travel Sales Consultant | PPC Calls | 60k at SAP

Wed, 18 Feb 2026 05:51:49 +0530

Job Description
Call Nd Wtsapp Sneha @ 8448100705
HI,
Hiring a travel sales consultant
PPC Calls
Salary - 65k +incentive
Min 1 year+ Travel Sales experience must
Both side cab + meal
Location -Gurgaon
Required Candidate profile
Call Nd Wtsapp Sneha @ 8448100705
HI,
Hiring a travel sales consultant
PPC Calls
Salary - 65k +incentive
Min 1 year+ Travel Sales experience
Job Classification
Industry: BPM / BPO
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Full time
Contact Details:
Company: Call & Whatsapp
Location(s): Noida, Gurugram

Apply

[Full Time] US/UK Travel sales at Ayesha

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Urgent hiring for Travel salesNeed: 15+ AgentsLocation: GurgramCtc: Upto 7lpaUS/UK TRAVEL SALES CONSULTANTSBoth side cab+meal5 days workingFrwd resume - 9618693819
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Full time
Contact Details:
Company: Ayesha
Location(s): Noida, Gurugram

Apply

[Full Time] Travel Agent at Travel Fantasie

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
**We Are Hiring**

*TRAVEL FANTASIE*

1.*Air Ticketing Consultant*
Qualification - Any Graduate
Experience 2+ Yrs. (Travel Industry)
Domestic & International Air Ticketing GDS/CRS Systems (Amadeus, Galileo, etc.)
Vacancy:-2

2. *Holiday Consultant*
Qualification - Any Graduate
Experience -2+Yrs (Travel industry)
To Handle International Holidays. Packages & operations (Europe,Aus,Nz)
Vacancy:-2

3.*Visa Consultant*
Qualification - Any Graduate
Experience - 2+Yrs (Travel Industry)
To Handel International Visa (Schengen,us,uk)
Vacancy:-1

Good communication skills (English, Hindi , local language)

*_Salary as per industry standard*

*Interested Candidate's Forward Your Resume To*
Sales@Travelfantasie.com
http://wa.me/+919841138013

*Travel Fantasie*
Villivakkam & Annanagar
98411 38013
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Full time
Contact Details:
Company: Travel Fantasie
Location(s): Chennai

Apply

[Full Time] Hopper Universal Non-gds Travel Process // International Process at Teleperformance

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Process: Hopper Universal Non-GDS Travel Process

Location: Thane (Work from Office)
Joining: Immediate Joining for international Process

About the Role:
We are looking for enthusiastic and customer-oriented professionals to join our Hopper Universal Non-GDS Travel Process. This role is ideal for candidates with a background in voice-based BPO customer service who can deliver exceptional customer experiences in a global travel process.

Responsibilities:
Manage inbound and outbound calls related to travel bookings and support.
Provide accurate information and effective resolutions to customer queries.
Maintain communication quality standards and process compliance.
Collaborate with the operations team to achieve performance metrics.
Requirements:
Prior experience in a voice-based BPO or customer service process (Non-GDS acceptable).
Excellent communication skills (Cluster 1 or Cluster 2 level only).
Must be located within IBU transport boundaries of Thane.
Education: Graduate preferred.
Availability: Immediate joining only.
Salary & Benefits:
: 35,000 per month
Interview Rounds:
HR Round
AMCAT Test
Essay WriteX Test (Minimum Score: 60)
Operations Round
Shift & Schedule:
Shift: 24x7 Rotational
Week Off: 2 Rotational Week Offs
HR Contact Person: HR Vaibhavi
Mobile (Call or WhatsApp): 7030024179
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Tourism Services - Other
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Full Time] Travel Consultant at Hiring US travel

Wed, 11 Feb 2026 12:56:06 +0530

Job Description
Hii all,Urgent hiring for US travel customer support voice process Exp-min..1 yr in US travel customer support Location- Gurgaon, Delhisalary upto- 50k + incentives5 Days workingNight shiftDrop cv 9931176310
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Full time
Contact Details:
Company: Hiring US travel
Location(s): Delhi, NCR

Apply

[Full Time] Travel Sales Consultant at Nandini Parashar

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Hii all,Urgent hiring for US travel sales meta processExp-min...1 yr in US travel sales meta Location- Noida, GurgaonNight shift5 Days working Drop cv 9931176310
Job Classification
Industry: BPM / BPO
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Full time
Contact Details:
Company: Nandini Parashar
Location(s): Noida, Gurugram

Apply

[Walk-ins] Senior Associate - Travel process at Sutherland

Wed, 11 Feb 2026 12:00:00 +0530

Job Description

Location: Airoli | Employment Type: Full-Time | Experience: Minimum 1 Year | Joining:

Immediate Joiners Only

Job Summary:
We are looking for an experienced GDS Specialist (L2) with strong expertise in Sabre and Amadeus cryptic systems, ticketing, and ADM processes. The ideal candidate will possess excellent communication skills and demonstrate proficiency in handling B2H voice processes.

Key Responsibilities:
Manage GDS operations using Sabre and Amadeus cryptic systems.
Handle ticketing, fare filing, and ADM-related tasks with high accuracy.
Provide excellent voice support in a B2H environment.
Collaborate with internal teams to ensure smooth workflow and timely resolution.
Meet daily targets and maintain high-quality standards.

Required Skills & Qualifications:
Minimum 1 year of experience in GDS (Sabre & Amadeus) with ticketing/ADM handling.
Note: Interested Candidates can come for a walk-in for Interview and Mention "HR Roshni Kkala" on the top of your resume and also call on 9892539185 | RoshaniPremvallabh.Kala@sutherlandglobal.com

Note: Looking for immediate joiners.

Location -Sutherland Global Services, 5th Floor, Liberty tower, Reliable park, Airoli, Navi Mumbai

Please Note :
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Mumbai

Apply

[Full Time] Fare Filing Distribution-FFD at Tata Consultancy

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
TCS is hiring for Fare Filling & Distribution -FFD
Shift - Rotational 24/7
Job Description-

Possess knowledge of filing and updating fares in the ATPCO system based on the information provided.
Possess knowledge of filing and updating rule conditions such as Eligibility, Date/Time, Seasonality, Flight Application, Combinations, Advance Purchase, Negotiated Fares, Surcharge, Blackout, Automated Changes and Cancellation, Fare By Rule, Footnote, Routing Map, etc. in the ATPCO system based on the information provided.
Possess knowledge of special fare filing activities such as YQ/YR, Optional and Ancillary services, Branded Fares, Chart 1 & 2.
Possess knowledge of performing quality assurance checks in Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, etc.
Should be well conversant with all the fare pricing and troubleshooting entries in the GDS such as Amadeus, Galileo, Sabre, etc.
Good knowledge of World Geography, Fare Construction, etc.
Validate fares and rules data for accuracy, completeness, and consistency.
Identify fare and rule inconsistencies in the ATPCO and GDS system.
Stay updated with industry trends and changes in ATPCO procedures.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Reservation Executive
Employement Type: Full time
Contact Details:
Company: Tata Consultancy
Location(s): Mumbai

Apply

[Full Time] Senior Travel Counsellor - Excellent communication- Salary upto 15lpa at Zenith Consultants

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Hiring Travel Experts - Opera and GDS Experts
Location -Gurugram
Mkin 5 yrs exp required
Excellent communications skills
Salary upto 17lpa + Inc + Cabs - Hybrid after TrainingWhatsapp Anam on 9999668114 for more info
Required Candidate profile
Excellent communication skills with min 5 years experience in either hospitality or travel with hands on experience in Opera or GDS Softwares
Whatsapp Anam on 9999668114 for more info
Perks and benefits
Hybrid work + Cabs and Employee friendly company
Job Classification
Industry: BPM / BPO
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Full time
Contact Details:
Company: Zenith Consultants
Location(s): Delhi, NCR

Apply

[Full Time] 10 US Travel Sales Agents-60k/Noida at RB Consultant

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
10 US Travel Sales Agents
PPC, Google campaign Call
US Flight Reservation
Min,2 Yrs exp. Must
Salary-Max-60k
Location-Noida sec 62
5 days working
Night shift
Immediate Joiner
Co-Raakhi Baisla
8053320016
Job Classification
Industry: BPM / BPO
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Full time
Contact Details:
Company: RB Consultant
Location(s): Noida, Gurugram

Apply

[Full Time] Deputy Manager / Manager Trade Tourism Representation at VFS Global

Thu, 05 Feb 2026 12:00:00 +0530

Job Description

Role & responsibilities

Strategic Planning and Business Development

1. Develop the annual plan aligned with the Tourism Boards strategy, focusing on trade, and ensure achievement of defined monthly, quarterly, and annual targets.
2.Analyse business needs to identify new opportunities beyond the core areas and explore strategic alliances or partnerships accordingly.
3. Analyse business needs to identify new opportunities beyond the core areas and explore strategic alliances or partnerships accordingly.
4. Coordinate with all HO departments to discuss strategies, budgets, and growth plans; engage with Tourism Boards on Trade, MICE, and Corporate programs; and monitor and motivate agents to meet targets.

Client and Stakeholder Engagement

5. Build and maintain strong relationships with key travel agents, tour operators, corporate clients, and Tourism Boards/Ministries.
6. Support trade partners through training, workshops, webinars, and FAM trips to enhance product knowledge and marketing capabilities.
7. Identify and pursue new sales opportunities via outreach efforts and ensure smooth event execution by coordinating with vendors, suppliers, and service providers.

Tender and Proposal Management, Compliance, Brand Management, and Market Intelligence

8. Complete responsibility of managing day to day activities for Tourism board
9. Monitor and analyze sales performance, market trends, and competitor activities within the travel trade sector.
10. Generate reports summarizing event outcomes, participant satisfaction, and business leads generated.
11. Plan and execute innovative marketing strategies, joint promotions with Travel trade agents, OTAs etc. Solicit participation from private sector partners in promoting the destination
12. Monitor and report on campaign effectiveness, providing insights and recommendations for optimization
13. Ensure compliance with the companys information security policies and procedures.

Environment, Social & Governance

14. Promote judicious use of natural resources.
15. Adhere to the organization's environment, health, and safety policies, objectives, and guidelines.

Anti Bribery Management Systems (ABMS)

16. Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.
a. Understanding of ethical standards and the importance of integrity in business practices.
b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.

Preferred candidate profile

Someone who can represent a tourism board in the South market. Candidate should be from the Travel and Tourism industry with an experience of 5 -10 years in Travel Trade Sales (B2B) with good communication skills.
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Tourism Services - Other
Employement Type: Full time
Contact Details:
Company: VFS Global
Location(s): Chennai

Apply

[Full Time] package key account manager (PKAM) at OYO

Tue, 20 Jan 2026 12:00:00 +0530

Job Description

JOB DESCRIPTION
Demand Manager - (Holiday Packages)
OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by
providing full-stack technology products and services that aims to increase revenue and ease operations;
bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers
40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more
than 35 countries including India, Europe, and SEA. OYO operates a unique business model that helps its
patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled
storefronts with higher revenue generation potential and provides its customers with access to a broad range
of high-quality storefronts at compelling price points.
About OYO
Location
Multiple
Role Type
Field Role, Mon - Sat
What will you be
doing

Identify and engage with potential travel agents/agencies to build a strong business relationship
Develop and maintain a robust pipeline of travel agents for consistent business growth and revenue
generation

Gain deep knowledge of the holiday packages offered by the company, including pricing, itineraries,
and special deals
Effectively communicate the unique selling points (USPs) of the packages to travel agents and
customers
Stay updated with industry trends and competitor offerings to keep the packages relevant and
competitive
Stay well-informed about key leisure destinations, highlighting the attractions and selling points of
each destination
Organize training sessions for travel agents to enhance their understanding of destinations and holiday
packages

Drive and manage the generation of quality queries from travel agents
Achieve monthly/quarterly targets for lead generation, ensuring a continuous flow of potential
business opportunities

Focus on converting leads into actual sales by guiding travel agents and customers through the
booking process

Monitor TA network performance and suggest strategies for improving conversion rates
Identify new accounts and actively engage with them to build long-term partnerships
Conduct regular follow-ups with new accounts to pulse interest and maintain consistent engagement
Key Performance
Indicators

Active & pulsing accounts generating revenue every month
Overall revenue from holiday package channel
Required Skills

Ready to travel as and when required and willingness to work on field
Networking ability to build and maintain strong relationships with travel agents and partners
Soft Skills (ERP/APP usage, Excel, Email Writing)
Excellent negotiation skills
Analytical ability
Who are we looking
for

Bachelor's degree in Business, Marketing, Tourism, or a related field
Proven experience in sales, business development, or demand management, ideally within the travel
or tourism industry

Strong understanding of holiday packages, leisure destinations, and travel trends.
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Full time
Contact Details:
Company: OYO
Location(s): Lucknow

Apply

[Full Time] Tour Consultant at Satguru Overseas

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Roles and Responsibilities

The Travel Consultant shall be responsible for, but not limited to, the following duties:
Providing travel consultation and advisory services to clients

Planning, organizing, and executing domestic and international travel arrangements

Booking flights, hotels, holiday packages, ground transportation, and related services

Managing ticket issuance, revalidation, re-issuance, cancellations, and refunds

Ensuring accuracy and compliance with airline fare rules, travel regulations, and visa requirements

Coordinating with airlines, hotels, tour operators, and service vendors

Maintaining complete and accurate booking records and customer documentation

Addressing customer queries, complaints, and service issues in a professional manner

Promoting and upselling travel-related products and services where applicable

Ensuring adherence to company policies, procedures, and ethical standards
Technical and Functional Requirements

Working knowledge of Global Distribution Systems (Amadeus, Galileo, Sabre, or equivalent)

Familiarity with travel documentation, fare structures, and ticketing procedures

Proficiency in MS Office applications and travel booking platforms

Skills and Competencies

Strong communication and interpersonal skills

Customer-focused service orientation

Attention to detail and accuracy

Time management and multitasking ability

Sales and negotiation capability

Ability to work independently and collaboratively within a team
Eligibility Criteria

Educational Qualifications
Graduate degree or equivalent qualification.

Formal education in Travel, Tourism, or Hospitality shall be preferred.

Professional Experience

Mandatory requirement: The candidate must possess relevant professional experience in the travel industry.

Prior experience in airline ticketing, tour operations, corporate travel management, or leisure travel services is required.

Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Full time
Contact Details:
Company: Satguru Overseas
Location(s): Ajmer

Apply

[Full Time] Key Accounts Manager at OYO

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities -

JOB DESCRIPTION -
Become a trusted partner of your hotels, developing close relations with the Hotel Owner, Partners Service providers and staff to ensure great guest experience in the UK SOB portfolio.
Prior 5+ years of experience in Launching the Budget/Premium Hotels.
Strong Vendor Identification, negotiation and Finalization etc skills.
Able to lead and motivate the Staff and team to achieve the highest standards of service and guest satisfaction.
Ensure effective communication and collaboration across departments for the UK SOB portfolio, such as front office, housekeeping, food and beverage, maintenance, Revenue etc at the Property and with Central teams.
Oversee daily operations of the tagged portfolio to ensure the hotel runs smoothly and efficiently.
Monitor guest feedback and address complaints or service issues promptly to maintain high satisfaction levels for the tagged UK SOB portfolio.
Implement and maintain hotel policies, standards, and procedures.
Manage the Financial KPIs (P&L) for the tagged UK SOB properties, aiming to maximize revenue and control costs.
Monitor policy across Online channels and support in closing offline deals at the property.
Develop strategies to increase revenue(Online and offline), including marketing initiatives and promotions.
Work with the sales and marketing team to develop and execute plans to drive business, attract guests, and boost occupancy rates.
Establish relationships with local businesses and tourism organizations to promote the hotel.
Ensure compliance with employment laws and health and safety regulations.
Ensure the Tagged Hotel properties provide a welcoming and memorable experience for all guests. Major focus on OTA reviews and Ratings for the tagged properties.
Continuously improve service standards and introduce innovative ways to enhance the guest experience.
Ensure the hotel meets all health, safety, and legal requirements.
Conduct regular audits and inspections to ensure compliance with fire safety, licensing, and environmental regulations.
Work with contractors and suppliers to ensure high-quality and cost-effective service delivery.
Develop a deep understanding of OYOs technology and different products.
Train the Partners and staff to operate OYO technology precisely and efficiently.
Understand local needs, issues and communicate accurately to the technology team. Collaborate with technology team to develop new products and features where necessary.
Work with the service provider to ensure that revenue opportunities are maximised for hotels
Ensure maximum availability of room stock across portfolio in line with AOP.
Conduct regular reviews with Partners, Service providers and staff, collaborating to maximise RevPar.
Ensure Finance Compliance across portfolio through monthly property audits
Working with the service provider company to ensure employee engagement, Rewards & Recognitions and retention on a regular basis.
Strategize to boost Walk in /Corporate Sales at the properties.
Tracking and ensuring smooth Handover from Sign to Live of SOB properties.
VAS opportunity-Onboarding F&B vendors to sublet Restaurant/Banquet/Meeting Room/Bar /Parking etc.

Note- Comfortable with UK Shift
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Reservation Manager
Employement Type: Full time
Contact Details:
Company: OYO
Location(s): Noida, Gurugram

Apply

[Full Time] Customer Service Lead at OYO

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities

Key Responsibilities:

Drive the team to meet and exceed sales, conversion, and performance metrics.
Monitor daily chat operations and ensure SLA adherence.
Handle roster management, shift planning, and one-on-one coaching.
Use data-driven insights to identify opportunities and improve outcomes.
Own end-to-end issue resolution through coordination with tech, product, and other teams.
Represent customer insights and pain points to internal stakeholders.
Lead or participate in key cross-functional projects as assigned.
Foster a solutions-oriented, target-driven, and high-performing team culture.
Skills & Requirements:

-46 years of experience leading a customer-facing and sales support team.
-Strong leadership skills with proven ability to motivate and drive performance.
-Strong analytical mindset able to derive insights from data and metrics.
-Passionate about delivering high-quality customer experience.
-Flexible, adaptable, and comfortable working in a fast-paced,
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Activities Coordinator
Employement Type: Full time
Contact Details:
Company: OYO
Location(s): Noida, Gurugram

Apply

[Full Time] Senior Holiday Consultant at Easemytrip

Mon, 12 Jan 2026 12:00:00 +0530

Job Description
About the Role:
As a Senior Holiday Consultant at EaseMyTrip.com, you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business.

Key Responsibilities:
Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests.
Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends.
Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions.
Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations.
Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience.
Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip.
Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets.
Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages.
Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience.
Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge.

Preferred Candidate Profile:
Experience: 6 to 11 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages.
Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration.
Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management.
Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments.
Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams.
Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms.
Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options.
Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence.
Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments.
Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Tourism Services
Role: Travel Agent / Consultant
Employement Type: Full time
Contact Details:
Company: Easemytrip
Location(s): Noida, Gurugram

Apply