IneoJobs.com

[Walk-ins] Walk-in || Hiring For customer support voice process (US Shift) at Cognizant

Wed, 08 Apr 2026 12:00:00 +0530

Job Description

Roles and Responsibilities

Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Participate in training sessions to enhance communication skills, product knowledge, and process understanding.

Desired Candidate Profile

1-4 years of experience in BPO/Call Centre environment handling international voice processes (US/UK).
Excellent Communication Skills with strong verbal & written English proficiency.
Ability to work on rotational shifts including night shifts (US shift).
Strong Soft Skills Training certification required; additional certifications like VNA/BPO/CSE preferred.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Hiring For french voice support - Imm Joiner at IntouchCX

Sat, 04 Apr 2026 17:25:34 +0530

Job Description
Greeting From IntouchCX;
Were hiring French-speaking Customer Service Specialists!
If youre fluent in French (B2 or higher) and English, heres your chance to build a global career in Hyderabad. Apply today exciting opportunities await!

Customer Service Bilingual Specialist English & French (B2 Level or Higher)

Location: Hyderabad, Telangana
Work Mode: Onsite
Employment Type: Full-Time
Department: Operations
Open to: Experienced Professionals

About the Role We are hiring Customer Service Specialists with strong French (B2 level or higher) and English communication skills to join our vibrant team in Hyderabad.

Key Responsibilities:

Handle customer interactions in French (B2 or above) and English across multiple channels Voice.
Deliver prompt, professional, and empathetic support to customers Maintain service quality standards and ensure customer satisfaction Collaborate with internal teams to provide timely and effective solutions.

Who Can Apply :
French B2-level or higher certification
Experienced professionals in BPO/Customer Service (preferred)

Requirements:
French language proficiency B2 level or higher (certified)
Excellent English communication skills (spoken & written)
Strong interpersonal, problem-solving, and customer-handling skills Willingness to work in a fast-paced, dynamic environment

Job Details:
Work Location: Building No. 16, Raheja Mindspace IT Park,
Inorbit Mall Road, Mindspace, Vittal Rao Nagar,
HITEC City, Hyderabad, Telangana 500081
Work Mode: Onsite only (not a remote role)
What We Offer:
Structured training programs
Career growth and advancement opportunities
Exposure to international clients and a multilingual work environment
Supportive, inclusive, and collaborative work culture

How to Apply:
Email your CV to: shaheen.sultana@intouchcx.com

Contact HR Shaheen at +91 9989956178

dont miss this opportunity! For Reference please mention.

HR Shaheen Sultana

Don't Forget to Write Hr Shaheen On Top Of Your Resume

Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc .
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Hiring For Bilingual Customer Support For French and English - Voice at IntouchCX

Sat, 04 Apr 2026 16:05:45 +0530

Job Description
We are hiring for Intouchcx
Job Description:
We are looking for Bilingual Voice Process Executives with strong proficiency in French and English. The role involves handling voice interactions and delivering high-quality customer support/services.
Key Responsibilities:
Handle inbound/outbound voice calls in French and English
Provide accurate information and resolve customer queries
Ensure adherence to quality and compliance standards
Maintain proper documentation and call records
Meet productivity and quality targets

Required Skills:
Minimum 6 months of experience in a Voice Process
B2 level certification in French is mandatory
Excellent verbal communication skills in French and English
Good customer handling and problem-solving skills
Willingness to work in shifts

Salary & Benefits:
Salary as per industry standards
Performance incentives
Cab facility (25 Kms)

Immediate joiners preferred
Additional Information:
Work location: Hyderabad (Onsite)
Rotational shifts and rotational week-offs apply
package : 6 LPA TO 7 LPA
Immdiate joiners only
Important Notice: IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers.

Grab this opportunity and apply now using the contact details provided below.
divya.mugalikar@intouchcx.com
8660530720
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Quality Analyst - International Voice / Healthcare Process at Access Healthcare

Fri, 03 Apr 2026 11:36:38 +0530

Job Description
Greetings from Access Healthcare!!!
Job Description:
QUALITY ANALYST EXPERIENCE IS MANDATORY ( Minimum 6 Months experience needed in handling QA for international voice process )
Call/Share your Resume to WhatsApp number for scheduling interview - Tharshini HR - 9342521857
Access Healthcare is hiring experienced Quality Analysts to monitor and improve the quality of inbound and outbound call interactions within our Healthcare / RCM operations. The ideal candidate should have strong call audit experience, excellent communication skills, and the ability to coach agents for performance improvement.
Key Responsibilities:
Conduct call audits for inbound and outbound calls ( patient support / healthcare process).
Assess call quality based on compliance, communication, accuracy, and process adherence.
Provide clear, actionable feedback to agents to improve their performance.
Identify quality gaps and work with Operations & Training teams to implement corrective actions.
Participate in internal & client calibration sessions to ensure scoring alignment.
Maintain daily/weekly quality dashboards and reports.
Perform Root Cause Analysis (RCA) for recurring quality issues.
Ensure adherence to client SOPs, policies, and SLAs.
Required Skills & Qualifications
1 year - 5 years of experience as a Quality Analyst in an international voice process Mandatory.
Age - Below 40
Night Shift only
Looking for Immediate / 15 days NP
Strong knowledge of call quality parameters and evaluation methods.
Experience handling QA for inbound and outbound voice processes.
Excellent verbal & written communication skills.
Good analytical, listening, and coaching abilities.
Proficiency in MS Excel and quality reporting tools
Strong understanding of QA/QC principles, methods, and tools.
Excellent communication skills for effective collaboration with cross-functional teams.
Ability to work independently with minimal supervision while prioritizing tasks effectively.
Regards,
Tharshini HR - 9342521857
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Access Healthcare
Location(s): Chennai

Apply

[Full Time] Quality Analyst - International Voice / Healthcare Process at Access Healthcare

Fri, 03 Apr 2026 07:48:45 +0530

Job Description
Greetings from Access Healthcare!!!
Job Description:
QUALITY ANALYST EXPERIENCE IS MANDATORY ( Minimum 6 Months experience needed in handling QA for international voice process )
Call/Share your Resume to WhatsApp number for scheduling interview - Tharshini HR - 9342521857
Access Healthcare is hiring experienced Quality Analysts to monitor and improve the quality of inbound and outbound call interactions within our Healthcare / RCM operations. The ideal candidate should have strong call audit experience, excellent communication skills, and the ability to coach agents for performance improvement.
Key Responsibilities:
Conduct call audits for inbound and outbound calls ( patient support / healthcare process).
Assess call quality based on compliance, communication, accuracy, and process adherence.
Provide clear, actionable feedback to agents to improve their performance.
Identify quality gaps and work with Operations & Training teams to implement corrective actions.
Participate in internal & client calibration sessions to ensure scoring alignment.
Maintain daily/weekly quality dashboards and reports.
Perform Root Cause Analysis (RCA) for recurring quality issues.
Ensure adherence to client SOPs, policies, and SLAs.
Required Skills & Qualifications
1 year - 5 years of experience as a Quality Analyst in an international voice process Mandatory.
Age - Below 40
Night Shift only
Looking for Immediate / 15 days NP
Strong knowledge of call quality parameters and evaluation methods.
Experience handling QA for inbound and outbound voice processes.
Excellent verbal & written communication skills.
Good analytical, listening, and coaching abilities.
Proficiency in MS Excel and quality reporting tools
Strong understanding of QA/QC principles, methods, and tools.
Excellent communication skills for effective collaboration with cross-functional teams.
Ability to work independently with minimal supervision while prioritizing tasks effectively.
Regards,
Tharshini HR - 9342521857
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Access Healthcare
Location(s): Chennai

Apply

[Full Time] Customer Relationship Manager at Eureka Outsourcing

Fri, 03 Apr 2026 06:53:35 +0530

Job Description
Process: Customer Relationship Manager
Eligibility :
Minimum 1 year of experience in CRM / Customer Service
Immediate joiners preferred
Required Skills:
Good communication skills in English
Fluency in at least one regional language: Hindi / Marathi / Bengali / Gujarati / Tamil
Strong customer handling and problem-solving skills
Basic knowledge of CRM tools
Shift: 10:00 AM - 7:00 PM (Day Shift)
Salary:
23,000 In-hand
25,000 CTC

Apply Now,
Contact For More Details / Information
HR Manjunath - 7030023171
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Eureka Outsourcing
Location(s): Bengaluru

Apply

[Freshers] Customer Support - Voice Process - Day Shift - International Bank at TP

Thu, 02 Apr 2026 14:15:30 +0530

Job Description
Greetings from Teleperformance!!!

Hiring for Customer Support - Voice Process - Day Shift - International Bank

Spot Offer!!!
Looking for immediate joiners only

No Sales / No Targets
ROLE: Resolving the banking related queries of the customers
Freshers & experienced can apply
Mandatory: Speaking in Good English + Telugu or Hindi or Malayalam or Kannada (any one language)
Qualification: Any Degree (UG & PG) can apply
Day Shift
6 days working / Sunday week off
Salary for Freshers: 25K CTC per month
Salary for experienced: Based on discussion
Work Location: Ambit IT Park, Ambattur, Chennai.

IF YOU ARE INTERESTED IN THIS JOB PLEASE SEND YOUR RESUME IN WHATSAPP TO SAMUEL HR 9444730317

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: TP
Location(s): Chennai

Apply

[Walk-ins] Walk-in || Customer Support Associate - International Voice Process at Wipro

Thu, 02 Apr 2026 12:56:09 +0530

Job Description
Roles and Responsibilities
Provide exceptional customer support to international clients through phone calls.
Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
Work on international voice process projects for various industries such as BPO, call center, and outsourcing companies.
Collaborate with team members to achieve daily targets and meet performance metrics.
Maintain accurate records of customer interactions using CRM software.
Desired Candidate Profile
1-2 years of experience in an International BPO environment handling international calling/voice processes.
Strong communication skills with excellent verbal fluency in English language (written & spoken).

Ready to work in Flexible Shifts
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Pune

Apply

[Walk-ins] Walk-in || Hiring For International Voice process at Concentrix

Thu, 02 Apr 2026 12:29:30 +0530

Job Description
Role & responsibilities

Need to handle 100 calls / day (Inbound)

Need to support with international customer service

Blended support which includes (voice & Chat)

Preferred candidate profile

Graduate or Undergraduate can apply

Good communication skills

Flexible to work for Night shift

Cab will be provided ( No Charges)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Concentrix
Location(s): Chennai

Apply

[Walk-ins] Walk-in || Mega Walk In Drive- Customer Support Voice (hr Amisha) at Wipro

Thu, 02 Apr 2026 12:05:28 +0530

Job Description
Criteria -
HSC and Above
Good Communication Skills
Job Role: Associate(Customer Support)
24/7 work Shift

Shifts -
Rotational Shifts(Includes night shifts)
5 Days working 2 Rotational off
Rounds of Interview -
HR
Voice Assessment
Operations Round

If interested, write LPT- HR Amisha on top your CV on the day of your interview.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Pune

Apply

[Freshers] Customer Service Executive at Hexaware Technologies

Thu, 02 Apr 2026 11:25:07 +0530

Job Description

Background Verification US Process
Requirement:
HSC or Grad Fresher
6 months International BPO Experience (Excellent Communication)
Experienced salary
Role:
- Perform detailed verification of US applicants personal, educational, and employment information by making outbound calls.
- Accurately record all verification activities and update internal systems with verified information in a timely manner.
Window Shift: 6.30pm to 5.30am (any 9.5 hours Rotational)
Weekoffs: Saturday & Sunday off
Qualification: HSC/Grad
Weekoff: Saturday-Sunday
Location: Loma IT Park, Ghansoli
Age Criteria: 30
Hexaware location boundaries

1. Ambernath- Ghatkopar (Central line)

2. Thane- Panvel(Trans harbour)

3. Vashi- Chembur (Harbour line)

Perks and Benefits

1. Provident fund (PF)
2. Mediclaim
4. One way transport will be provided

Interested Candidate can contact
HR Manmeet- 9321937967
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Walk-ins] Customer Support Executive (Malayalam Voice Process) at TP

Thu, 02 Apr 2026 11:10:53 +0530

Job Description
Job Title: Customer Support Executive (Malayalam Voice Process)
Domain: Banking Domain
Location: Ambit IT Park, Ambattur, Chennai
Eligibility Criteria:
12th Pass or any Graduates can apply
Freshers can apply
Looking for Immediate joiners.
Complete DAY SHIFT

Language Requirement:
Malayalam
Hindi
Telugu
Tamil (with good communication in English)

Salary:
17,500 Take Home / 21,000 CTC (Malayalam)
15,500 Take Home / 19,000 CTC (Telugu/Hindi)
13,500 Take Home / 16,000 CTC (Tamil)

Work Schedule:
6 days working, 1 rotational week-off
Complete Day Shift
8hrs work & 1hr break (9hrs Shift)

Location:
Teleperformance, Ambit IT Park, Ambattur
Contact:
Sundari HR: 9043818863
NOTE:
Mention Sundari HR on top of your resume while coming for a walk-in, give a call to the above contact number for virtual interview, before reaching or for any queries.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: TP
Location(s): Ambattur

Apply

[Freshers] Hirings For Int Semi Voice Travel Process @pune Call_mahvish at Leading MNC's in Pune

Thu, 02 Apr 2026 10:59:25 +0530

Job Description
Greetings from KVC CONSULTANTS LTD.

We are looking for people with 1 year+ International BPO experience in Pune.

*Kindly note this a work from office role with job location in Pune

Profile - International Travel Semi Voice Process

Job location - Pune

Qualification
* UG/Grads both are eligible
* Good Verbal --- communication skills in English

*Fresher eligible
salary upto 4.00 LPA

*1 year+ International Customer support Experience
salary upto 4.50-5.00 LPA

Working days -5 (Rotational Shifts) -2 days rotational off

To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s

Mahvish - 9628373761

Areesha - 9628373763

Saloni - 9628373762

## NO PLACEMENT CHARGES
## DIRECT INTERVIEW
## IMMEDIATE JOINING

Thanks and Regards
Simran Kaur.
H.R Team
KVC CONSULTANTS LTD.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Leading MNC's in Pune
Location(s): Pune

Apply

[Freshers] Customer Support Executive (Hindi Voice Process) at TP

Thu, 02 Apr 2026 10:57:34 +0530

Job Description
Job Title: Customer Support Executive (Hindi Voice Process)
Domain : Banking Domain
Location: Tidel Park, Pattabiram, Chennai

Eligibility Criteria:
Any Graduates can apply (No Backlogs, should have degree certificate / provisional certificate)
Freshers & Experienced can apply
Looking for Immediate joiners.

Language Requirement:
Hindi
Kannada
Malayalam
Oriya
Marathi
Bengali

Salary:
15,000 - 20,000 Take Home / 19,000 - 25,000 CTC (BASED ON THE LANGUAGES)

Work Schedule:
6 days working, 1 rotational week-off
NIGHT ROTATIONAL SHIFT (Should be flexible with shifts)
One Way Cab will be provided
8hrs work & 1hr break (9hrs Shift)

Location:
Teleperformance
Tidel Park, Pattabiram (4th Floor)

Contact:
Sundari HR: 9043818863
SEND "Pattabiram" in whatsapp or give a call to the given number
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: TP
Location(s): Chennai

Apply

[Walk-ins] Walk-In Drive @ Infosys BPM-International voice process -Pune at Infosys BPM

Thu, 02 Apr 2026 10:20:55 +0530

Job Description
We are Hiring - Voice Process Professionals - International Customer Support - Pune

Walk-In Drive @ Infosys BPM Launch Your Career in International Customer Support!

Location: Pune, India
Walk-In Dates:3rd of April 2026
Time: 10:00 AM to 2:00 PM
Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057
Mode: 100% Work from Office (WFO)
Work Type: Full-time | Night Shifts | Rotational Week Offs
Experience: 1 - 5 Years
Qualification: Any Full-Time Graduate (15 years of formal education)

About the Role
We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, wed love to hear from you!

Mandatory Requirements:
International Voice Support Experience - Must Have
Excellent Communication Skills Speak, Read, and Write fluently in English
Outstanding Customer Handling Skills
Willingness to Work Night Shifts
100% Work from Office Pune Location

What You'll Do:
Engage with international customers to resolve queries and provide outstanding support.
Build rapport through active listening, empathy, and professional communication.
Deliver solutions by understanding customer needs and navigating internal processes.
Maintain high standards of ethics, integrity, and customer satisfaction.
Adapt to evolving tools, technologies, and workflows with agility.
Qualifications:
Prior experience in customer service or contact center roles preferred.
Open to graduates from any stream with strong communication skills.
Preferred: Basic understanding or any customer support certification

Mandatory Documents to Carry
Updated printout of your resume
Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
All original academic documents for verification:
10th & 12th Marksheets
Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.

How to Attend the Walk-In
Carry a copy of this email/invitation
Walk into the Infosys Phase III, Hinjewadi Campus on 3rd of April between 10:00 AM 2:00 PM

Why Infosys BPM?
Work with global clients across industries.
Be part of a robust technology ecosystem that fosters innovation and growth.
Enjoy a collaborative culture, continuous learning, and career advancement opportunities.

Interested or Know Someone Who Fits the Requirement?
Tag them in a reply mail or reach out directly to apply!
Lets build the future of customer service together.
We cant wait to meet you!

Warm Regards,Talent Acquisition Team
Infosys BPM Ltd.Human Resources | INFY HRwww.infosysbpm.comBangalore | Pune | Global LocationsTransforming Talent | Empowering Careers
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Infosys BPM
Location(s): Pune

Apply

[Full Time] Customer Care Executive at People Hire Consulting

Thu, 02 Apr 2026 10:08:51 +0530

Job Description
Job Description:
We are hiring Voice Process Executives for a Customer Interaction / ICC Voice Process. This role involves handling inbound/outbound customer calls, resolving queries, and providing excellent customer service.
Key Responsibilities:
Handle customer calls professionally and efficiently

Understand customer issues and provide accurate resolutions

Maintain high quality and compliance standards

Update customer details and call notes in the system

Meet daily productivity and quality benchmarks

Eligibility Criteria:
Experience: Minimum 1 year Voice / ICC / International or Domestic Voice experience

Education: Any Graduate

Communication: Good verbal communication skills

Shift: Rotational shifts

Notice Period: Immediate Joiners

Salary & Benefits:
CTC: Up to 6.0 LPA (Maximum)

Working Days: 5 Days

Both-side cab facility

Free meals

Stable process with growth opportunities
Preferred Candidate Profile:
Prior experience in Voice / ICC / Customer Support

Comfortable handling customer calls

Ready to work in rotational shifts

Looking for long-term opportunity
If INT PLS CONNECT MOHIT-9599110350
Job Classification
Industry: Recruitment / Staffing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: People Hire Consulting
Location(s): Noida, Gurugram

Apply

[Walk-ins] Walk-in || Hiring fresher For international voice process - Healthcare... at Sutherland

Thu, 02 Apr 2026 09:17:09 +0530

Job Description
JOB DESCRIPTION:

Roles and Responsibilities: -

Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions.
Must possess good communication skills with neutral accent.
Must be flexible and should have a positive attitude towards work.
Must be willing to work in Night Shifts.

Desired Candidate Profile: -

Comfortable with night shift
Comfortable with WFO-Work from office
Having excellent English communication
Ready to join immediately.
Graduates (Freshers)

Perks and Benefits:

Saturday and Sunday Fixed Week Offs.
2 Way Cab Facility (within 25 Km Radius)
Typing 30-35 words/min with 90% accuracy

Work location: 7th Floor, Divyasree Tech Ridge Building, Lanco hills, Khajaguda, Manikonda

Walk-In details:
Date: 02-Apr-2026
Timing: 11.30AM - 3.00PM
Interview Locations: 7th Floor, Divyasree Tech Ridge Building, Lanco hills, Khajaguda, Manikonda (or)9th floor, NSL arena tower 2, Uppal.

Mention HR Hari Kishore on your resume.

Hari Kishore Goud
Eddga.harikishoregoud@sutherlandglobal.com

Note:
"Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Full Time] Openings For SME with Infosys bangalore location salary 7lks at Infosys BPM

Thu, 02 Apr 2026 08:21:55 +0530

Job Description
Designation: SME

Location: Bangalore

Years of experience: Minimum 2 years of International voice process

NOTE:only International VOICE EXPERIENCE can apply.NO Domestic Experience Please

Role and Key Responsibilities:
Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements
Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly
Identify performance related issues, develop an action plan for improvement and implement corrective action
Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations
Communicate expectations to employees and provide timely updates
Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities
Stay current on internal work processes, policies and procedures. Attend required manager development training
Promote CNX values- walk the talk and lead by example
Exercise independent judgment and discretion in the performance of the said main function to implement management policies
Support and manage the program together with other Team Leaders and Managers
Provide input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements
Manage team members on a regular basis and write and deliver performance appraisal.
Key Skills & knowledge:
Graduation in related field with one to three years of relevant experience preferred (Banking credit card preferred)
Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions
Prior experience in the Credit card domain - preferred.
Highly motivated individuals with skills to develop and coach team members to achieve performance expectations
Work well under pressure and follow through on items to completion
Strong communication skills, both written and verbal
Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables
Ability to mentor, coach and provide direction to team members
Willingness to work in a flexible schedule
Educational qualification Graduation
call kavya@7849020010

call aditi@7795311459
call shruthi@9886112704
call Ruth@9590520040
call olin@7848820049
call Monica@98861125704
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Infosys BPM
Location(s): Bengaluru

Apply

[Freshers] Malayalam Voice Process (Kochi) at TP

Thu, 02 Apr 2026 08:13:33 +0530

Job Description
Job description:
Job Title: Customer Support Executive (Voice Process)
Location: Kochi Kalamassery
Eligibility Criteria:
Any Graduates can apply
Freshers can apply
Looking for Immediate joiners.

Language Requirement:
Malayalam with English
Hindi with English
Telugu with English
Tamil (with good communication in English)

Salary:
15,000 - 17,000 Take Home (Based on the performance)

Work Schedule:
6 days working, 1 rotational week-off
8hrs work & 1hr break (9hrs Shift)

Contact:
Sundari HR : 9043818863
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: TP
Location(s): Kochi

Apply

[Walk-ins] Customer Support Executive - International Process - Voice /Non-voice at Caledon Technologies

Thu, 02 Apr 2026 07:26:00 +0530

Job Description
Job Title: Customer Care Executive - International Voice Process

Location: Bangalore (Work From Office)

Dear Candidate,

Greetings of the day! We are excited to announce that we are hiring candidates for the role of Customer Care Executive in our International Voice Process. We welcome applications from individuals with PUC (12th grade), Diploma, Undergraduates, Graduates, and experienced professionals, including freshers and those looking to restart their careers.

Job Description: As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction by providing exceptional support. Your primary responsibilities will include:
Customer Interaction: Maintain a positive, empathetic, and professional attitude toward customers at all times.
Needs Assessment: Identify and assess customers' needs to achieve satisfaction.
Timely Response: Ensure that calls, emails, and web tickets received at the helpdesk are responded to within the specified time frame and resolved or escalated as necessary.
Information Accuracy: Provide accurate, valid, and complete information by using the appropriate methods and tools.
Workload Management: Manage a fair workload while being willing to go the extra mile to meet desired results.
Tools Experience: Experience with general tools.
Process Improvement: Refine support processes, define priorities for support requests, and assist in training other team members as our customer base grows.

Desired Candidate Profile: We are seeking candidates who meet the following criteria:
Educational Background: PUC (12th grade), Diploma, Undergraduates, or Graduates.
Communication Skills: Excellent English communication skills are essential.
Experience: Previous experience in customer support or related fields is advantageous, but
freshers are welcome to apply.
Career Restart: Individuals looking to restart their careers after a break are encouraged to apply.

Important Points: Please apply only if you are comfortable with the following conditions:
Shifts: Rotational shifts (including night shifts for US/Canada processes).
Work Schedule: 6 days of working per week. (Rotational week off)
Transport: No transport will be provided.
Work Environment: This is a complete work-from-office position located in Bangalore.

Walk-In Interview: Please attend on 15th September 2025, so we can complete all rounds on the same day and extend an offer to you on the spot If you are interested in joining our dynamic team and meet the above qualifications, please submit your application.

Note - Avoid visiting us on Saturday & Sunday

We welcome freshers.

Best regards,
HR Department
Caledon Technologies India Private Limited
Email: hr@caledontechnologies.com
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Caledon Technologies
Location(s): Bengaluru

Apply

[Contract] 100+ Vacancies WFH || Tech Mahindra || Kolkata || at Tech Mahindra

Thu, 02 Apr 2026 07:17:20 +0530

Job Description

Work from Home
Voice Process
Graduation not mandatory
Excellent Communication is needed in English & Hindi

Salary Structure -
For freshers 12.5 k in hand
For 1 Year exp 14K In hand (Candidate must secure Versant 3 & above)

Interview Round -
HR Screening
Versant
Ops
Typing
Client Round

Contact Person - Sweta Mukherjee @ 9163571508
ts00686545@techmahindra.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Contract
Contact Details:
Company: Tech Mahindra
Location(s): Kolkata

Apply

[Walk-ins] Walk-in Drive @ Infosys Bpm-international Customer Support-bangalore at Infosys BPM

Thu, 02 Apr 2026 07:11:53 +0530

Job Description

Who We Are Hiring
We are on the lookout for Customer Support expertise (1-3 years experience) who are enthusiastic and have a passion for customer excellence and International voice process exposure. If your'e looking to grow with a global leader, this is your chance to start strong!

Open Roles:

Customer Support

Location: Bengaluru
Work Mode: Work from Office
Shifts: 24x7 rotational (Including Night Shifts)
Experience: 1-3 years
Qualification: Full-time Graduates

What You'll Do:
Be the voice of the brand resolve customer queries via calls, chat, and email.
Deliver exceptional customer experiences with empathy and efficiency.
Own and resolve issues independently with analytical thinking.
Respect customer time and ensure every interaction adds value.
Thrive in a collaborative, high-energy environment.

What We're Looking For:

Have experience to handle International Clients - Mandatory
Excellent communication skills.
Quick problem-solving abilities.
Willingness to work in a 24x7 setup.
A proactive mindset and strong time management.
Walkin dates: 3rd April 2026

Walkin Venue: IPM INFOSYS 41P, 1st Main Rd, next to Tejas, Shanthipura, Phase II, Electronic City, Bengaluru, Karnataka 560100

Why Infosys BPM?

Work with a global brand
Extensive training & upskilling programs
Fast-track career growth in tech support or customer success
Dynamic, inclusive, and team-oriented culture
Come build your career with Infosys BPM.

Lets grow, together.

We cant wait to meet you!

Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Hyderabad/Bangalore | Pune | Global Locations
Transforming Talent | Empowering Careers

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Infosys BPM
Location(s): Bengaluru

Apply

[Full Time] Travel Consultant at Elite Corporate

Thu, 02 Apr 2026 07:07:44 +0530

Job Description
Salary: Up to 8 LPA (based on experience and skills)Working Days: 5 days a weekShift: 247 RotationalNight Shift PolicyMale employees: Required to work from the office.Female employees: Allowed to work from home during night shifts.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Elite Corporate
Location(s): Noida, Gurugram

Apply

[Freshers] Hot Vacancy For WFH || Tech Mahindra || Kolkata at Tech Mahindra

Thu, 02 Apr 2026 06:50:07 +0530

Job Description
Work from Home
Voice Process
Graduation not mandatory
Excellent Communication is needed in English & Hindi

Salary Structure -
For freshers 12.5 k in hand
For 1 Year exp 14K In hand (Candidate must secure Versant 3 & above)

Interview Round -
HR Screening
Versant
Ops
Typing
Client Round

Contact Person - Nabanita Chakraborty@ 6291055422
ts00686545@techmahindra.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Tech Mahindra
Location(s): Kolkata

Apply

[Full Time] Hiring For Blended Process !! Expedia !! 42 K Ctc !! Ggn at Top MNC

Thu, 02 Apr 2026 04:59:42 +0530

Job Description
Hiring Fir Travel ! Voice International !! GGN
Any Graduate or UG with 6 months of International BPO exp can apply.
Excellent communication Required
Salary- 42 k ctc plus incentives , Cabs , 5 days , 24*7 Shifts9911567769 / 9560028009 / 8447212731
Required Candidate profile
Travel Process
Huge incentives
Pure customer service
incentives
5 days working9650934814 / 8595059531 / 9871459523
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: TOP MNC
Location(s): Noida, Gurugram

Apply

[Full Time] Hiring For Spanish / French / German Language @ Gurgaon Sal Upto 7 Lpa at Largest Ites Mnc

Thu, 02 Apr 2026 04:50:21 +0530

Job Description
Greetings from KVC CONSULTANTS LTD

Hiring open now for FRENCH / SPANISH Language -- Gurgaon & Pune for a leading MNC.

Job Description

Spanish Profile
Graduates both can apply
B1 / B2 Certificate Mandatory
Salary upto Rs 7.00 LPA (Hike based on last drawn)
Minimum Experienced of 1 year exp reqd.
5 Days Working
Cabs Available

ONLY BBA / BCOM / MBA / MCOM Graduates are eligible with Spanish / FRENCH / GERMAN Language - B1/ B2 certificate and proficient in any of the Languages .

Interested Candidates can Call or Whats app resume on below mentioned numbers

SAKSHI - 7379458018
##KVC CONSULTANTS LTD##
##NO PLACEMENT CHARGES##
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Largest Ites Mnc
Location(s): Pune

Apply

[Walk-ins] Walk-in || Gujrati - customer service at People Group

Thu, 02 Apr 2026 04:21:29 +0530

Job Description

Salary: Up to 20,000 In-hand + Incentives
Qualification: 10th / 12th Pass
Experience: Min. 6 Months in Customer Support
Shift: 10:00 AM 7:00 PM / 12:00 PM 9:00 PM
5 Days Working | 2 Rotational Off (MonFri)Role & responsibilities
Preferred candidate profile
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: People Group
Location(s): Mumbai

Apply

[Freshers] Bpo- Freshers Apply For Airline Process- Get 21k In Hand at BPO

Thu, 02 Apr 2026 01:03:13 +0530

Job Description
Hiring for leading international BPO for travel process
Grad-UG fresher or exeprience
Excellent communication
24*7 Shift Any two days off
Package- 21K in hand for freshers -24K for experience
Viman Nagar, Cabs Available
Call Now
7620078798
8928152516
Required Candidate profile
Okay with rotational shift
Immediate Joiner
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: BPO
Location(s): Pimpri-Chinchwad

Apply

[Full Time] Service Desk(technical support) salary upto 7lks at Infosys

Thu, 02 Apr 2026 01:01:46 +0530

Job Description
Role Designation
Looking for an immediate joiner.

Position Summary
Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and

Prerequisites:
Graduate,with minimum of 1 year of experience into International technical Support
Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution
Role Overview:
As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer
products. Your primary responsibility is to assist customers with technical issues related to Microsoft
software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive
customer experience.
Key Responsibilities:
1. Customer Interaction:
o Troubleshooting: Diagnose and resolve technical issues reported by customers via
phone, chat, or email.
o Active Listening: Understand customer concerns, ask relevant questions, and
empathize with their situation.
o Effective Communication: Clearly explain technical concepts to non-technical
users.
2. Product Knowledge:
o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows,
Office Microsoft365, Windows on Surface devices, and more.
o Updates and Patches: Stay informed about product updates, patches, and known
issues.
o Self-Service Guidance: Guide customers on using self-help resources and online
documentation.
3. Issue Resolution:
o Tiered Support: Escalate complex issues to higher tiers when necessary.
o Remote Assistance: Provide remote troubleshooting assistance using tools like
Microsoft Remote Desktop.
o Case Management: Document interactions, solutions, and follow-up actions in the
support system.
4. Customer Satisfaction:
o First-Contact Resolution: Strive for first-contact resolution whenever possible.
o Professionalism: Maintain a positive and professional demeanour even during
challenging interactions.
o Customer Feedback: Collect feedback and identify areas for improvement.
5. Collaboration:
o Cross-Functional Teams: Collaborate with other teams (engineering, product
management) to address recurring issues.
o Knowledge Sharing: Contribute to internal knowledge bases and share best practices.
6. Quality Assurance:
o Adherence to Policies: Follow Microsofts support policies and guidelines.
o Quality Metrics: Meet performance metrics related to response time, resolution time,
and customer satisfaction.
Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions
Minimum Recommended Agent Skills and Abilities:
While additional skills can be developed through training, the following prerequisites are essential for
supporting Microsoft consumers:
1. Accounts and Billing Skills:
o Account & Payment Management: Proficiency in managing subscriptions, payment options,
and customer profiles.
o Billing Management: Understand billing processes and assist customers with billing-related
inquiries.
o Sign-In Assistance: Help customers with sign-in or sign-up processes.
o Refunds and Purchases: Assist with refunds and guide customers through product
purchases.
o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes.
2. Customer Service Skills:
o Download Install and Activate (DIA) Skills: Assist with download, install and activation of
M365 and Windows products and services.
o Assisting with Updating / Upgrading the Product or Service cross platform.
o Assisting with purchasing a product or recommend one appropriately.
3. Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions

Qualifications:
Education: Bachelors degree in computer science, Information Technology, or related field (or
equivalent experience).
Experience:
o Prior experience in technical support or customer service.
o Familiarity with Microsoft products and services.
o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a
plus.
Skills:
o Excellent communication skills (verbal and written).
o Problem-solving abilities.
o Patience and empathy.
o Ability to work in a fast-paced environment.
As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a
smooth experience with their products. Your dedication to solving their technical challenges will contribute
to customer loyalty and satisfaction.
Note:Rotational Shift
Note:Rotational OFF
Location:/Pune/bangalore
call kavya@7849020010
call shruthi@9886112704

Call shruthi@9886112704
Call Call soumya@8088720040
call aditi@7795311459

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Infosys BPM
Location(s): Pune

Apply

[Full Time] SPE/SME/QA at Cognizant

Thu, 02 Apr 2026 00:33:01 +0530

Job Description
Desired Candidate Profile
2-8 year of experience in BPO/call center environment.
Excellent communication skills in English language (fluent speaking & writing).
Strong interpersonal skills for effective interaction with customers and colleagues alike.
Ability to work night shifts (rotational) including weekends off.
Billing/Customer support /Technical support

Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening call.

Please reach out in case of any queries.

Sonali Chattopadhyay I Associate People Success
Orcapod Consulting Services Pvt Ltd.
Email I sonali.chattopadhyay@orcapod.work
www.orcapodservices.com
9548431649

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Coimbatore

Apply

[Walk-ins] Technical Support Specialist || Pune & Bangalore - Approva at Largest It Co In India

Wed, 01 Apr 2026 22:55:56 +0530

Job Description
Greetings from KVC CONSULTANTS LTD.

We are hiring right now for------ Technical Support/ Service Desk

Job Description --

LARGEST IT MNC -

Pune Hinjewadi Phase- 2

Bangalore , Electronic City

Walk-in at Kolkata Location -- --Work location will be Pune and Bangalore Only

International Voice Service desk
SALARY STRUCTURE :-

FRESHERS --- Rs 2.77 LPA -- for BTECH / BCA -- GRADUATES

Rs 4.50 LPA --5.50 LPA GRADUATE with 1+ Years of Experience

For Bangalore , Pune and Kolkata
5 days working / Cabs available

Roles and Responsibilities ---

Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD
Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User

Microsoft , Azure , O365 , Troubleshooting Skill set needed

Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution
Routes the enquiries to Resolver Groups as appropriate

Re-routes misdirected calls
Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures

Provides status and updates on tickets to authorized users
Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction

Makes recommendations for updates to the KB database
Adherence to policies and procedures, closure of open calls after resolution.

Mandatory Language Skill: Prior SD experience and good English speaking skills" Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations.

FOR THE INITIAL SCREENING ROUND ---

PLS CALL ANY OF THE BELOW NUMBERS-

or DM -- Service desk @ City applied with resume

HR - RIYA - 9654201996

HR - AFREEN - 9628373764

HR - APPORVA - 9821182651
##KVC CONSULTANTS LTD
## NO PLACEMENT CHARGES
## DIRECT INTERVIEW
## IMMEDIATE JOINING

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Largest It Co In India
Location(s): Kolkata

Apply

[Full Time] Service Desk Analyst at IntouchCX

Tue, 31 Mar 2026 13:04:46 +0530

Job Description
About the Job
The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams. Coverage includes all 24/7 office users as well as remote users (WFH).

As Service Desk Analyst, You Will
Provide Tier II contact and incident resolution to customers with hardware, software, and application problems
Diagnose and resolve complex technical issues related to hardware, software, and network infrastructure
Utilize remote tools and techniques to troubleshoot and resolve problems efficiently
Provide excellent customer service while assisting end-users with technical inquiries and issues
Communicate effectively with both technical and non-technical users to gather information and explain solutions
Collaborate with Tier 1 support to gather initial information and escalate issues to higher-level support teams when necessary
Document and communicate escalated issues clearly to facilitate efficient problem resolution
Maintain accurate and detailed records of technical issues, solutions provided, and any follow-up actions taken based on ITIL best practices
Contribute to knowledge base articles to facilitate Tier 1 support and self-service resolution
Proficiently use remote support tools and technologies to access and troubleshoot end-users' systems
Stay updated on the latest remote support tools and technologies
Collaborate with other support teams, as well as system administrators and other IT departments , to address complex technical challenges
Participate in team meetings and share insights to improve overall support effectiveness
Provide guidance and mentorship to Tier 1 support personnel
Stay informed about industry trends and technologies, and share knowledge with the team
Troubleshoot simple issues including password resets, basic network, and application issues and apply first call resolution (FCR) using Knowledge Base for simple issues
Act as a liaison between Global Service Desk & all departments and business unit

As Service Desk Analyst, You Have
Must be a full time Technical Graduate
1 to 3 years of experience in IT operations or Technical Service Desk with global customer facing experience
Must have good logical probing, understanding and troubleshooting skills
Good to have experience in working on ticketing system tools like Jira, Service Now or Remedy
Must have exceptional English written and verbal communication skills
Technical awareness with ability to match resources to technical issues appropriately
Fair knowledge and experience on Windows OS, AD, G Suite, MS office User Administration etc.
Understanding of incidents, service requests and major incidents is required
Self-motivated and able to work in a fast paced environment with ability to think and act independently
Strong analytical skills
Excellent customer service skills, should know how to de-escalate issues
Strong relationship-building skills, can network and work well with remote stakeholders
Excellent collaboration skills
Understanding of process management
Typing speed of a minimum 25-30 words per minute
Multilingual will be a bonus but not compulsory

Interested Candidates please share your resume to prasanna.laxmi@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || International Voice Process Executive at Sutherland

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Hiring for International Voice process!!!

Roles and Responsibilities

Listening to customers concerns and handling the customer complaints and returns through call, email and chat.
Giving detailed explanations of services or products.

Required Skills

*Candidate should be excellent in verbal communication skills
*Should have good verbal communication skills
*Looking for typing speed of 35WPM 90% Accuracy
*Good to have customer handling skills
*Should have good knowledge on customer support
*Graduates
*Should be flexible to work from office and night shifts
*Candidate should be in 15 kms of radius from work location

Rotational Shifts and Rotational Week offs

2 way cab for night shift

NOTE:

INTERVIEW LOCATION

Sutherland, 9th Floor, Block-2, NSL Arena, Uppal - Ramanthapur Rd, Uppal, Hyderabad

WORK LOCATION

Sutherland, 9th Floor, Block-2, NSL Arena, Uppal - Ramanthapur Rd, Uppal, Hyderabad OR Sutherland, 7th Floor, Divyasree Techridge, Manikonda, Hyderabad

Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Mention HR Manvitha on top of your resume
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || International Voice Process Executive at Sutherland

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Hiring for International Voice process!!!

Roles and Responsibilities

Listening to customers concerns and handling the customer complaints and returns through call, email and chat.
Giving detailed explanations of services or products.

Required Skills

*Candidate should be excellent in verbal communication skills
*Should have good verbal communication skills
*Looking for typing speed of 35WPM 90% Accuracy
*Good to have customer handling skills
*Should have good knowledge on customer support
*Graduates
*Should be flexible to work from office and night shifts
*Candidate should be in 15 kms of radius from work location

Rotational Shifts and Rotational Week offs

2 way cab for night shift

NOTE:

INTERVIEW LOCATION

Sutherland, 9th Floor, Block-2, NSL Arena, Uppal - Ramanthapur Rd, Uppal, Hyderabad

WORK LOCATION

Sutherland, 9th Floor, Block-2, NSL Arena, Uppal - Ramanthapur Rd, Uppal, Hyderabad OR Sutherland, 7th Floor, Divyasree Techridge, Manikonda, Hyderabad

Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Mention HR Manvitha on top of your resume

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || Customer Support Executive at TP

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Job description
Teleperformance is hiring for young talents/ Immediate joining
Requirements:
Both Graduates & Under Graduates/12th/PUC can apply.
Should have excellent communication skills.
Should be fluent English + Tamil/ Malayalam
Fresher and Experience can apply
Job Details:
Work From Office.
Face to face interview
Immediate joiners preferable.
Day Shifts.
Should have Two wheeler
6 days working, 1 days rotational off.
20K CTC 16K Take Home Salary
Work Location: Hebbal, Bangalore
If interested send me your resume through WhatsApp to or call to
Mansha - 6005576516

Preferred candidate profile
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: TP
Location(s): Bengaluru

Apply

[Walk-ins] Walk-in || Immediate Hiring For International Voice Process at Sutherland

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Were Hiring for International Voice Process!

Are you detail-oriented and passionate about maintaining a safe and respectful online space?

Join our team as a customer associate in Uppal!

WE ARE HIRING FOR :

*Immediate joiner required
*Excellent Verbal communication skills

Position: International Customer Support Associate
Minimum Qualification:10+2,Any Graduation is mandatory with all documents(No Backlogs)
Experience: 0-3yr
Shifts: Rotational Shifts
Week Offs: Rotational offs
2-way cab for night shifts and 1way for day shift

We're looking for individuals with strong analytical skills, a sense of responsibility, and a commitment to online content quality.

* REGISTER YOUR DETAILS USING THE BELOW LINK:
---> https://smrtr.io/sCc_C

NOTE:
WORK LOCATION:
9th Floor, NSL -2, NSL Arena, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039.

Interested? Drop your resume or DM for more details!

Mention "HR Faiza" on top of your resume

Note:
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in || Qa/ Document Validation (nontech) ||fresher || Walk-in || G... at Wipro

Tue, 31 Mar 2026 12:00:00 +0530

Job Description
Greetings from WIPRO, Walk-in drive for Freshers and Experienced !!!

NOTE: Max 150 candidates will be allowed per day - first come first Serve

Required Skills:
Should be excellent in English communication
Basic knowledge of Quality analysis and document validation and auditing
Should be an Immediate Joiner
Specifications:
Work location- Hyderabad
Should be flexible to "Work from Office"
Should be flexible to work in majorly or fixed night shifts.
Qualification- Intermediate and Graduates are eligible (should have all documents, PC & CMM Mandatory)
Pursuing candidates are not eligible (Graduation or post graduation)
B.Tech. M.Tech and MCA are NOT Eligible.
Bothe freshers and Exp(Only relevant) are eligible
Need immediate joiners
Working days- 5 Days a week with 2 days week off

Interview Location:
Gopanpally Development Center (GPY) Survey No.124, & Part of 132/P SEZ Gopanapally Hyderabad - 501301

Time- 11am to 1pm

Please carry below documents for the interview:-
1) Updated Resume
2) Recent Passport size photograph
3) Aadhar card & PAN card & Voter Card- (Original)
4) Provisional certificate of highest qualification.(Graduation/ PG)
5) Exp letter and last 3 month's payslip for experienced candidates

Thanks & Regards,
Wipro TA Team

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

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[Freshers] Hot hiring For Voice (WFH) at Tech Mahindra

Mon, 30 Mar 2026 12:00:00 +0530

Job Description
We are currently having openings in our Voice Process 100% work from home .
Designation-
Customer Support Associate.
Job Profile-
Have to resolve customers query Voice Call
System requirements
i5 7th Generation
10 GB RAM
Windows 10
Min internet speed 20/mbps
Mandatory Criteria-
Minimum HS
Both fresher & experienced can apply
Excellent verbal communication skill in English & Hindi without major MTI for Voice process
Customer Orientation.
Rotational Shift ( except females ) , 10 hours of the day, 9 hrs. work and 1-hour break
No planned leave for upcoming 3 months after joining
5 Days working 2 days rotational week off
Should have a typing speed of 30WPM with 90% accuracy
Interview Structure-
HR round - General check.
Typing Test
OPS round General Check
Voice Versant (V4 and above)
Client Round Video Call
Payouts
12.5k - 14.1k in hand
Documents Required
Education Mark sheets
Aadhar Card
Pan Card
Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Tech Mahindra
Location(s): Kolkata

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[Full Time] Customer Support Representative at Sutherland

Mon, 30 Mar 2026 12:00:00 +0530

Job Description
Designation: Customer Support Representative

They're responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns.
Making sure all of customers questions have been answered in a timely manner.
Attain monthly goals of Customer Satisfaction & Productivity.
You would be responsible for -
* resolving requests/inquiries made by customers via email, chat or Social
achieving contact center statistics and SLAs (contractual metrics)
Adhering to non-disclosure agreement & data security policies
* completing upskilling & e-courses mandated by each program
* attending coaching sessions & ensure feedback is implemented
* 100% schedule adherence , no absenteeism & positively contribute to reduce program shrinkage

Must Have Skills
Communication & Interaction
* Language Assessment B2 CERF
* Comprehension & composition skills, Tailor Comm style to differing audience
* Typing skill (35 WPM, Accuracy o f 90%)
Customer service Skills
* Experience in customer facing environments (phone, chat )
* Ownership o f customer experience & Deliver comprehensive resolution
* Capable of customer management
Learning aptitude & Resilience
* Energy, excitement t o master role
* Team Player & Result Oriented / Good Time management
* Self manage - work independently
* Self-awareness to identify, manage challenges

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Sutherland
Location(s): Hyderabad

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[Full Time] Customer Support Executive at Tech Mahindra

Sun, 29 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Handling the calls with good communication skills professionally. Can speak fluently in English with Tamil, Malayalam, Kannada &Telugu.
Exceptional phone manner.
Excellent interpersonal and communication skills.
Log in hours (Total hours 10:00:00 hrs. & Production hours 9:00:00 hrs.) to be completed adhering to the break schedules & being punctual.
Regimental Bazaar, Shivaji Nagar, Secunderabad, Telangana 500003 Ohri towers.
https://share.google/h0MgDGvlRu3SNbcnr
Always be updated with the Process knowledge & daily updates
Employment Type: Permanent.
Educational mandate: Graduate can apply.
Working days : 5 days with 2 days rotational weekly off.

Spoc : Uday: 8008614700

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Tech Mahindra
Location(s): Hyderabad

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[Walk-ins] Walk-in || Customer Support Executive- Tamil, Kannada, Malayalam at Tech Mahindra

Sat, 28 Mar 2026 12:00:00 +0530

Job Description
Domestic Voice Process (Tamil, Kannada, Malayalam)

Role: Customer Support Voice Process
Employment Type: Full-time

Key Responsibilities
Handle inbound and outbound calls in Tamil, Kannada, or Malayalam.
Provide customer support and resolve queries effectively.
Maintain accurate records of customer interactions.
Ensure high levels of customer satisfaction through professional communication.

Requirements
Education: Minimum 10+2 or Graduate.
Eligibility: Freshers and experienced candidates can apply.
Note: Candidates currently pursuing studies are not eligible.
Languages: Proficiency in Tamil, Kannada, or Malayalam (any one or more).

Work Schedule:
5-day working week (Work from Office).
Rotational week offs.
Day rotational shifts.
Transport: No cab facility provided.

Interview Process
Only 2 rounds of interview:
HR Screening
Operations Round
Immediate joining upon selection.

CTC from 1.7 LPA to 2.2 LPA

SPOC:
Praneeth: 8801638087
Garima: 7569065886
Srivani: 8125968936

Location: Tech Mahindra BPO Limited plot no 53/a, Ohri Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana 500003, India

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Tech Mahindra
Location(s): Hyderabad

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[Freshers] Voice Process Executive- Tamil, Kannada,Malayalam at Tech Mahindra

Sat, 28 Mar 2026 12:00:00 +0530

Job Description
JD& Typical duties, Responsibilities:
Handling the calls with good communication skills professionally. Can speak fluently in English with Tamil, Malayalam, Kannada &Telugu.
Exceptional phone manner.
Excellent interpersonal and communication skills.
Log in hours (Total hours 10:00:00 hrs. & Production hours 9:00:00 hrs.) to be completed adhering to the break schedules & being punctual.
Regimental Bazaar, Shivaji Nagar, Secunderabad, Telangana 500003 Ohri towers.
https://share.google/h0MgDGvlRu3SNbcnr
Always be updated with the Process knowledge & daily updates
Employment Type: Permanent.
Educational mandate:Graduate can apply.
Working days : 5 days with 2 days rotational weekly off.
Selection process:
.
Language Fresher Take Home Exp Take Home
Malayalam 220,000 16,438 220,000 16,438
Kannada 175457 13,077 202,247 15,098
Tamil 175457 13,077 187,247 13,966

Spoc Details: Latha Bai- Latha.Bai@TechMahindra.com -9347313858 Uday Teja bobburi.udayteja@techmahindra.com 8008614700.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Tech Mahindra
Location(s): Hyderabad

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[Contract] Voice Process | Work From Home | Tamil | Immediate Offer & Joining at Tech Mahindra

Sat, 28 Mar 2026 12:00:00 +0530

Job Description

Job description:
Customer Support Associate - Tech Mahindra - Work from Home
Candidates should have the below system configuration
Government Laptop not eligible

Laptop with i5&Ryzen&above processor 7th gen, 10 +GB RAM, and Windows 10/10Pro/11/11 Pro OS
- Broadband/WIFI internet connection
- Net speed of 20 mbps or above (Download & Upload).
Candidates should join the interview only using laptop
Nature of Job: Domestic BPO Voice Inbound (Contractual Role)
Process: E-COMMERCE
Shift: Rotational Shift and Rotational Week Off
Working Days: 6 days a week
Working Hours: 9 hrs. of login (8 hrs. productivity + 1 hr. break)
Language Requirements: Regional Language: TAMIL& Average English, ability to read
Eligibility: Fresher & EXPERIENCED (minimum 6months) candidates
Qualification: Graduation in any degree & Undergraduate
Age -up to 30

Salary :
Fresher - 11700 Rs Take home
Experience (min 6 months) - 14000 Rs Take home

Contact:
Nadhiya: 7604929925
Preethi:7845737100

Interview timing : 10am to 6pm

Interview rounds:
HR, OPS, Trainer

Interested candidates and who are all having above mentioned system requirements can join this meeting link for interview.

Google meeting link for virtual interview :
https://meet.google.com/kyf-wibm-jkw
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Contract
Contact Details:
Company: Tech Mahindra
Location(s): Chennai

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[Freshers] Hot vacancy For WFH ( Voice ) at Tech Mahindra

Sat, 28 Mar 2026 12:00:00 +0530

Job Description
We are currently having openings in our Voice Process 100% work from home in permanent mode.
Designation-
Customer Support Associate.
Job Profile-
Have to resolve customers query Voice Call
System requirements
i5 7th Generation
10 GB RAM
Windows 10
20/mbps
Mandatory Criteria-
Minimum HS
Both fresher & experienced can apply
Excellent verbal communication skill in English & Hindi without major MTI for Voice process
Customer Orientation.
Rotational Shift ( except females ) , 10 hours of the day, 9 hrs. work and 1-hour break
No planned leave for upcoming 3 months after joining
5 Days working 2 days rotational week off
Should have a typing speed of 30WPM with 90% accuracy
Interview Structure-
HR round - General check.
Typing Test
OPS round General Check
Voice Versant (V4 and above)
Client Round Video Call
Payouts
12.5k - 14.1k in hand
Documents Required
Education Mark sheets
Aadhar Card
Pan Card
Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Tech Mahindra
Location(s): Kolkata

Apply

[Walk-ins] Walk-in || Service Desk Analyst L1 at Wipro

Fri, 27 Mar 2026 12:00:00 +0530

Job Description

WalkIn Drive Important Instructions
Please carry your updated resume and one Government ID proof.
Only the first 150 candidates will be allowed inside, so please arrive on time.
Candidates who have already attended the interview are not eligible to attend again for the next six months.
Do NOT carry personal laptops.
Pursuing candidates are not eligible.

Job Details
Role: Service Desk Analyst (Technical Support)
Support Modalities: Calls / Chats / Emails (No choice of modality)
Experience: 0 to 2 years
Location: Hyderabad
Work Mode: Work From Office (Mandatory 5 days/week) rotational week offs
Shift: Rotational, including night shifts (as per project requirement)
Transport: Oneway transport (Window: 7 PM to 7 AM | Radius: 30 km)
Office Hours: 9.5 hours per day
Distance: Candidate must be comfortable commuting to office
Communication: Excellent verbal & written communication skills required

Preferred Candidate Profile
Any Fresher Graduate or experienced candidate in Service Desk / Customer Support
Strong communication skills (verbal & written)
Basic understanding of technical troubleshooting
Immediate joiners preferred

Job Responsibilities
Assist end users with application issues, system administration queries, and network concerns.
Diagnose, prioritize, troubleshoot, and resolve IT incidents via call/chat/email/walkins.
Identify and escalate urgent tickets requiring immediate action.
Log all interactions and document activities accurately in the incident management tool.
Handle and resolve helpdesk requests efficiently.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Process Associate - Customer Service - Hyderabad at Genpact

Fri, 27 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate , [Researcher Support Agent] Customer Service

**Work location: Hyderabad (Only work from office)
We are seeking a confident and customer-focused Research Support Agent to support authors and reviewers throughout their publishing journey. As the first point of contact, you will ensure a seamless experience across manuscript submission, peer review, and post-submission processes.

This role combines strong communication skills, technical troubleshooting, and analytical problem-solving. It offers an excellent opportunity to contribute to global research initiatives while developing expertise in publishing systems within a collaborative and international environment
.
Responsibilities
Provide professional support via email, chat, and phone, managing queries from start to resolution
Troubleshoot system-related issues; escalate complex cases appropriately to ensure a high-quality customer experience
Develop deep knowledge of publishing platforms, workflows, and internal tools
Identify trends and recurring issues, recommending improvements
Understand customer roles and end-to-end journeys to deliver proactive support and promote relevant services
Accurately document interactions and contribute to system updates and testing activities
Collaborate with internal teams and stakeholders to achieve KPIs and share best practices

Qualifications we seek in you!
Minimum Qualifications
Minimum of a bachelors degree in any graduation.

Preferred Qualifications/ Skills
Relevant year of experience in customer service, publishing operations, or a related field
Strong written and verbal communication skills in English
Proficiency in Microsoft Excel, PowerPoint, and Word
Analytical, solution-oriented, and well-organized with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Full Time] International Voice Process Executive at Wipro

Thu, 26 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
International Voice process
US Voice process

Preferred candidate profile
Graduation is mandatory

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Pune

Apply

[Freshers] International Voice Process Executive, blended process, non voice at Axis Services

Thu, 26 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
*Process : Blended Process*
Experience : 1+ year into Any Customer support - International
Package : UPTO 5LPA (Depends upon last CTC)

*Process : Non Voice Process*
Experience : 1+ year into Banking(Credit cards, Collections, Sales)
Package : UPTO 4.5LPA (Depends upon last CTC)

*Process : Voice Process
Fresher without any UAN / PF history
22,600 Take home
With Good Communication Skills

_______________________________________________________________________________________
1 Way cab will be provided.
Registration : Advisor Customer support voice for above all process
For Experienced Candidates Company Documents mandatory
no pursing PG or UG
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Axis Services
Location(s): Hyderabad

Apply

[Walk-ins] We are Hiring -International Voice process at IntouchCX

Wed, 25 Mar 2026 12:00:00 +0530

Job Description
Company Name:
IntouchCX
Job Location:
Hyderabad (Work from Office)

Job Description:

IntouchCX is hiring Customer Service Associates for International Voice Process. We are looking for dynamic and customer-focused professionals to handle inbound customer interactions from global markets, primarily the US.
The role involves resolving customer queries, handling billing and technical concerns, and ensuring high customer satisfaction while focusing on retention.

Key Responsibilities:

Handle inbound calls related to billing, cancellations, and technical support

Provide effective solutions and ensure customer satisfaction

Retain customers through persuasive communication

Maintain accurate records of customer interactions

Meet performance metrics like AHT ,CSAT, Quality, and Handle Time

Candidate Profile:

Excellent communication skills in English (mandatory)

Strong interpersonal and problem-solving skills

Ability to work in rotational shifts (including night shifts)

Comfortable with voice process and customer handling

Basic technical knowledge (Android/iOS troubleshooting preferred)

Eligibility Criteria:

Minimum qualification: Intermediate / Graduation

Minimum 6 months experience in Customer Service

International Voice experience preferred

Key Skills:

Customer Service, International Voice Process, Customer Retention, Voice Support, Communication Skills, Technical Support, Call Handling

Perks & Benefits:

Performance-based incentives

Rewards & Recognition programs

PF & ESI benefits

5 Days Working + 2 Rotational Week Offs

Interview Details:

Mode: Face-to-Face Walk-in

Location: B16 Building, 5th Floor, Mindspace, Behind Inorbit Mall

Documents: Resume + Aadhar Card

Contact Details:

(Mention HR Vijaya on top of your resume)
HR Name: Vijaya
Contact Number: 8019391888

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Customer Service - Voice Process at Genpact

Wed, 25 Mar 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Inviting application for the role of Customer service: Voice

Graduation: Any graduate is eligible (except law/diploma)
Work location: Hyderabad (Work from office)
Shifts: Flexible with any shift
Experience: 0-5 yrs (previous exp. in voice process)

Responsibilities
Respond to customer queries and customer concerns
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)

Preferred qualifications
Previous experience in a customer service role (voice)
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Karimnagar

Apply

[Full Time] Technical Support (International Voice) at Cognizant

Tue, 24 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Serve as the initial point of contact for customers through inbound/outbound calls, chats, or emails.
Respond to customer queries with accuracy, empathy, and professionalism.
Follow predefined scripts, knowledge bases, and standard operating procedures to resolve Level 1 issues.
Identify, log, and classify incidents or service requests in the ticketing system.
Provide first-level troubleshooting for basic technical, service, or product-related issues.
Escalate complex or unresolved issues to L2 support or relevant departments as per escalation guidelines.
Document all customer interactions and resolutions in the CRM/ticketing tool.
Meet or exceed individual performance metrics (AHT, FCR, CSAT, Quality, Attendance, etc.).
Adhere to compliance, data privacy, and company policies during every interaction.
Contribute to a positive customer experience by maintaining a polite and professional demeanor.

Preferred candidate profile
Excellent communication skills (verbal & written).
Strong customer service orientation with active listening skills.
Ability to multitask and handle high-pressure situations.
Basic problem-solving and troubleshooting skills.
Familiarity with CRM tools, and MS Office applications.
Flexibility to work in AUSTRALIAN SHIFT/CALENDAR ONLY is required. Flexibility to WORK FROM OFFICE, HYDERABAD location ONLY.
Quick learner with adaptability to process changes and updates.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] Insurance Sales Officer ( Health & Motor Insurance) || Telesales at BPO

Sat, 21 Mar 2026 12:00:00 +0530

Job Description
Process:- Insurance Sales Officer (Health & Motor Insurance) - Location: Viman Nagar, Pune- Shifts Timing: Day Shift- Good communication Required - Salary: 13,700 in hand + unlimited incentives- Easy Selection
Required Candidate profile
Qualification:- HSC Pass Immediate Joining Required To schedule your interview Call or send your CV through WhatsApp (number mentioned below)
HR Srushti - 7030028048
Perks and benefits
Competitive Salary With Unlimited Incentives !
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Altruist Bpo
Location(s): Pimpri-Chinchwad

Apply

[Full Time] Urgent Hiring For Customer Support Officer (Part-Time) at Five Splash Infotech

Thu, 19 Mar 2026 12:00:00 +0530

Job Description
Shift: Rotational Day Shift | 5 Hours/Day
Role:
Handle customer interactions (Voice & Non-Voice), resolve queries, and ensure excellent service experience.
Eligibility:
HSC Passed / Pursuing Graduation
Good English Communication
Versant 4 Preferred
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Five Splash Infotech
Location(s): Mumbai

Apply

[Walk-ins] Tele Sales Executive at People Group

Mon, 16 Mar 2026 12:00:00 +0530

Job Description
We are looking for a Tele Sales Advisor to join our sales team.
What You'll Do:
Call prospective customers from provided leads and pitch relevant Shaadi.com premium services.
Convert free members to paid members by following our proven sales process.
Update call notes, follow-ups, and call outcomes in the system in real time.
Follow up with potential leads and track conversions with persistence and care.
Meet daily/weekly/monthly call volumes, talk time & revenue targets.
Handle walk-ins (if assigned) engage with them, explain features, & convert to premium.
Maintain all customer interaction records and documentation accurately.
Appear for regular performance check-ins and continue learning & growing.

What You'll Bring:
Fresher to telesales or outbound calling experience.
Smart selling approach persuasive yet consultative.
Strong communication skills (spoken + written) in English + Kannada.
Clear diction and confident speech.
High energy, target orientation, and resilience under pressure.

Both Male & Female can apply for this position for fresher & with a minimum of 6months proper telesales experience.
Contact Person: Kiran - 77085 81369 Mail Id - kiran.chippala@peopleinteractive.in
Venue: People Interactive (I) Pvt Ltd Shaadi.com
G R Icon Building, 3rd Floor, No. 90 Industrial Area
Jyoti Nivas College Road, 5th Block, Koramangala
Bangalore 560 034

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: People Group
Location(s): Bengaluru

Apply

[Freshers] Customer Care Executive/12th Pass/Full time/Part time at Jiva Ayurveda

Sat, 14 Mar 2026 12:00:00 +0530

Job Description
Key Responsibilities:

Handle inbound/outbound customer calls professionally.
Provide accurate information and resolve basic queries.
Maintain and update customer records in the system.
Follow call guidelines and company procedures.
Ensure good customer experience with polite and clear communication.
Coordinate with internal teams if required for customer queries.
Complete daily call and data entry tasks.

Desired Candidate Profile

Freshers are highly encouraged to apply.
Basic computer knowledge (typing, data entry, operating simple tools).
Good communication skills in Hindi (English is a plus).
Positive attitude and willingness to learn.
Comfortable working in an office-based voice process.
Should be polite, patient, and customer-friendly.
Ability to handle calls confidently (no sales involved).
Should be regular, punctual, and responsible.
Interested Share your resume at 8527043535 and call Abhishek

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Jiva Ayurveda
Location(s): Faridabad

Apply

[Freshers] International Voice Process Executive at IntouchCX

Fri, 13 Mar 2026 15:33:11 +0530

Job Description
Job Summary:
We are looking for experienced professionals for the International Voice Process role. The candidate will be responsible for handling calls from international customers and providing effective resolutions while maintaining high standards of customer service.

Key Responsibilities:
Handle inbound and outbound calls from international customers.
Provide accurate information and resolve customer queries efficiently.
Maintain professional communication and ensure a positive customer experience.
Document customer interactions and update records in the system.
Meet quality, productivity, and customer satisfaction targets.

Requirements:
C1 level English communication skills (excellent verbal and written communication).
Minimum 6 months of experience in International Voice Process.
Strong customer handling and problem-solving skills.
Ability to work in night shifts.
Immediate joiners are highly preferred.
Freshers are strictly not eligible.

Benefits:
Attractive salary package with performance-based incentives.
Opportunity to work with global clients and enhance international exposure.
Continuous training and career growth opportunities.
Interested people drop your resume to Charitha HR - 73866 13189

DISCLAIMER:
*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Non Voice Process Customer Care Executive at Wippro

Fri, 13 Mar 2026 12:00:00 +0530

Job Description
we are hiring for voice process and non voice process both
freshers and experience both can apply
need good communication skills
HSC with 6 month exp can apply
home drop avail
shifts are rotational including night shift
call now hr sana 7506864285
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Wippro
Location(s): Mumbai

Apply

[Freshers] Hiring For International Voice Process at IntouchCX

Fri, 13 Mar 2026 06:40:51 +0530

Job Description
Mention HR Naaz on your resume - contact 9154225747

Role & responsibilities We are seeking enthusiastic and customer-oriented professionals to join our International Voice Support Team. The ideal candidate will possess excellent communication skills (C1 level or equivalent), be comfortable working in night shifts, and demonstrate a passion for delivering outstanding customer service to clients across global markets. Key Responsibilities:
Handle inbound and outbound customer calls from international clients.
Provide prompt and accurate responses to customer queries and concerns.
Troubleshoot issues related to products, services, or orders.
Maintain a high level of professionalism, empathy, and customer satisfaction.
Accurately document customer interactions and feedback in the CRM system.
Collaborate with internal teams to resolve complex customer cases.
Meet or exceed defined performance metrics such as response time, quality, and customer satisfaction.
Required Skills & Qualifications:
Excellent English communication skills minimum C1 proficiency (both verbal and written), minimum 6 months of experience into international voice process , Freshers are not eligible
Ability to work night shifts (US/UK time zone).
Strong problem-solving skills and customer-centric mindset.
Ability to work in a fast-paced, target-driven environment.
Benefits:
Attractive salary package with performance-based incentives.
Opportunity to work with global clients and enhance international exposure.
Continuous training and career growth opportunities.

Contact - Hr Naaz
Phone number - 9154225747
Email - shahistha.naaz@intouchcx.com

Mention HR Naaz on your resume - contact - 9154225747

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Data Entry Operator || Fresher || Chennai at A Reputed Bank

Fri, 13 Mar 2026 02:51:22 +0530

Job Description
Contact-PORKATHIR - HR (9677902693)We are currently hiring for voice process position A Telecaller is responsible for initiating outbound calls to potential clients or handling inbound inquiries to promote products.Location : Chennai
Required Candidate profile
Need Immediate joiners only
Roles - Telecaller, voice process, customer support in Different locations at Chennai
Experience: Fresher, Any UG degree, Diploma, ITIContact-PORKATHIR - HR (9677902693)
Perks and benefits
ESI
PF
Incentive
Lunch
Job Classification
Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: A Reputed Bank
Location(s): Chennai

Apply

[Freshers] Email / Chat / Voice Process - Etpl Process || Hsc Pass || Fresher at BPO

Wed, 11 Mar 2026 17:04:08 +0530

Job Description
Position: Customer Support - ETLI Inbound (Voice / Email / Chat)Min. HSC (12th Pass)Fresher or Exp. Both can applyGood English Comm. skillsShift: 10:00AM - 7:00PM (Fixed Shift)Sunday Week OFFSalary: 15,000 InhandBasic computer knowledge
Required Candidate profile
Qualification: HSC And AboveFreshers/Exp both can apply.Apply Now,
Contact For More Details / Information
HR Mahek - 7030021782
Perks and benefits
Competitive Salary With Unlimited Incentives.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Altruist
Location(s): Mumbai

Apply

[Full Time] Process Associate at IGT Solutions

Wed, 11 Mar 2026 15:29:15 +0530

Job Description

Customer support Associate
Process: - Customer Service Associate (Voice)

Job Role: -

Informing customers related to the hotel booking.
Answering incoming call from customers regarding hotel bookings
Help customers book hotels, check availability and compare prices.

Qualification: - HSC / Graduate

Extra Benefits: - Incentives (Based on performance) Over Time (Based on business requirement) Shift Time & Week Off: - 24*7 Rotational Shifts (Including Night Shifts).

Communication: -
Fluent English Communication
Transport Facility: - Both side cab available.

No Leaves apart from week-offs would be available for next 3 months or upcoming 90 days.

Contact Details :

Pooja Bhandari
Contact Number - 8180027759
Email - Pooja.Bhandari@igtsolutions.com
Kindly mention the below name on Resume
Pooja Bhandari
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IGT Solutions
Location(s): Pune

Apply

[Full Time] Openings For international voice!!! Hyderabad!!! 5LPA!!! at Focus Point Career

Wed, 11 Mar 2026 14:58:22 +0530

Job Description
*Graduation is must
*min 1 yr of exp into international voice is must
*Exp sal- 4 to 5LPA
*Night shift
*5days/2 days off
*1 way cab
*Direct walk in
*Immediate joinee
*Work from office
*Hyderabad
Call /watsapp jeevitha HR-9940812026/8925733223
Required Candidate profile
*excellent communication in english is must
*immediate joinee
*complete international voice exp is must
manikonda,Hyderabad
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Focus Point Career
Location(s): Hyderabad

Apply

[Full Time] Hiring For customer support voice process (US Shift) at Cognizant

Wed, 11 Mar 2026 14:11:59 +0530

Job Description
Roles and Responsibilities
Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Participate in training sessions to enhance communication skills, product knowledge, and process understanding.
Desired Candidate Profile
1-4 years of experience in BPO/Call Centre environment handling international voice processes (US/UK).
Excellent Communication Skills with strong verbal & written English proficiency.
Ability to work on rotational shifts including night shifts (US shift).
Strong Soft Skills Training certification required; additional certifications like VNA/BPO/CSE preferred.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Walk-ins] Walk-In drive - International Voice Process - AR Calling at Coronis Ajuba

Wed, 11 Mar 2026 12:33:33 +0530

Job Description
Walk-In drive - Hiring for AR Calling ( International Voice Process ) - Coronis Ajuba - Chennai

Eligibility: Any Graduation (including backlogs) /Diploma, with excellent communication skills can apply.
Experience: 1-2.5 years in AR Calling ( Denials Management) or International Voice Process.
Location: Chennai (Work from office)
Shift: Complete Night Shift (US Timings)

Job Description:
-Analyze patient accounts.
-Decide on the action to be taken in the account.
-Complete the action and suggest further action.
-Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
-To prioritize the pending claims for calling from the aging basket.
-To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
-Escalate difficult collection situations to management in a timely manner.

Skill Sets:
-Excellent verbal and written communication skills in English
-High energy and positive attitude
-Ability to work well in a team environment
-Flexible to work in Night Shifts

Complimentary:

-Two Way Cab Facility
-Food & Beverages

If you are interested, Walk-in with your updated resume on below mentioned date, time & venue.

Date: Scheduled Interview from 09-Mar-2026 to 08-Mar-2026
Time : 10.00 AM to 2.00 PM
Venue : Coronis Ajuba, Tidel Park, 12th Floor, Taramani (Opposite to Thiruvanmiyur Railway Station), Chennai-600113

Contact: Akshaya(7358777837)

Register your Tidel Entry Pass in the below link
TIDEL - Visitor Pass : https://aathini.tidelpark.com/Pass/Visitor

Contact:
Regards,
Akshaya(7358777837)
Coronis Ajuba
HR Team
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Coronis Ajuba
Location(s): Chennai

Apply

[Full Time] Senior Technical Support Engineer at Infosys

Wed, 11 Mar 2026 12:13:21 +0530

Job Description
Min 1 Yr Exp Into Technical Support International Voice
5 days working 2 days rotational off
Any Graduate (Mandatory)
Immediate joiners required
24*7 US Rotational Night Shift
Interview - Virtual
Work From Office
Gaurav Hr - 8233914252
Required Candidate profile
Immediate joiners required
Perks and benefits
both way cab
variable+Performance base Incentive
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Infosys
Location(s): Pune

Apply

[Full Time] Service Desk Executive at Trigent

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Greeting from Trigent
Call me for more info : 7892759396
Role & responsibilities

As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application.
You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. Your typical day will involve accurately defining client issues and interpreting and designing resolutions based on deep product knowledge.
Roles & Responsibilities: -
Expected to build knowledge and support the team.
-Participate in problem-solving discussions.
- Provide ongoing support to clients, ensuring their issues are resolved in a timely manner.
- Interact with clients to accurately define and understand their issues.
- Utilize deep product knowledge to interpret and design effective resolutions.
- Collaborate with the team to continuously improve system performance and client satisfaction.
- Stay updated with the latest product developments and enhancements.
- Contribute to the development of knowledge base articles and documentation.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.
- Good To Have Skills: Experience with incident management tools.
- Strong understanding of IT service management principles and best practices.
- Excellent communication and interpersonal skills.
- Ability to troubleshoot and resolve technical issues effectively.
- Knowledge of ITIL framework and processes.
Additional Information:
- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.
- This position is based at our Bengaluru office.
- A 15 years full-time education is required.
Preferred candidate profile
Should be comfortable with night shift
Should be comfortable with WFO
Perks and benefits
Cab Facility

HR
Nagarathna G
7892759396
Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Trigent Software,
Location(s): Bengaluru

Apply

[Full Time] Technical support voice|| Telecom process upTo -38k| Noida / GGN at Daydream Recruiters

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Hiring for US Telecom Technical support voice process for telecom experience candidate
UG & above with relevant exp can apply
Telecom experience mandatory
Location-Noida
salary upto 38k in hand +incentives
If interested contact HR Vandana-9625794307
Required Candidate profile
Excellent communication skills
3 rounds of interview
Candidate should be flexible with rotational shifts
DOJ-17- mar'26
5 days
Exp from verizon, at&t, Vergin-media, vodafone, Airtel Technical support
Perks and benefits
cabs under 35 Above
incentives
medical Insurance
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Daydream Recruiters
Location(s): Noida, Gurugram

Apply

[Full Time] International Voice Process Executive-Immediate Joiners(Experienced) at IntouchCX

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Job Title: International Voice Process Customer Support (Experienced Only)

Location: Hyderabad
Shift: Night Shift (US / UK Process)
Experience: Minimum 6 months in International Voice Process
Employment Type: Full-Time

Job Description:
We are looking for experienced Customer Support Executives for our International Voice Process. The ideal candidate should have excellent English communication skills and prior experience handling international customers (US/UK/Australia).

Key Responsibilities:
Handle inbound and outbound customer calls from international clients.

Resolve customer queries and provide accurate information.

Maintain professional communication and ensure customer satisfaction.

Document call details and update CRM systems.

Meet quality and performance targets.

Requirements:

Minimum 13 years experience in International Voice Process / BPO.

Excellent spoken and written English.

Strong problem-solving and communication skills.

Ability to work in night shifts and rotational shifts.

Basic computer knowledge and familiarity with CRM tools.

Preferred Skills:
Experience in US / UK customer support processes.

Ability to handle difficult customer situations professionally.

Salary & Benefits:
Competitive salary package

Performance incentives

Cab facility

Health insurance benefits
How to Apply:
Interested candidates can send their updated resume to simu.das@intouchcx.com Or

Share Resume (8617739708)

DISCLAIMER:
*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registeration fee, Refundable fee etc.,

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Data Entry Operator || Fresher || Chennai at A Reputed Bank

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Contact- ROBINSON - HR (9150516052)We are currently hiring for voice process position A Telecaller is responsible for initiating outbound calls to potential clients or handling inbound inquiries to promote products.Location : Chennai
Required Candidate profile
Need Immediate joiners only
Roles - Telecaller, voice process, customer support in Different locations at Chennai
Experience: Fresher, Any UG degree, Diploma, ITIContact- ROBINSON - HR (9150516052)
Perks and benefits
ESI
PF
Incentive
Lunch
Job Classification
Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: A Reputed Bank
Location(s): Chennai

Apply

[Freshers] International Voice Process - Sales Executive (No Freshers) at IntouchCX

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Job Title: International Voice Process Sales Executive (Only experienced into International Voice)

Location: Hyderabad
Shift: Night Shift (US / UK Process)
Experience: 1-5 years into International Voice Support
Employment Type: Full-Time

Job Description:
We are hiring experienced International Voice Sales Executives to join our dynamic sales team. The candidate should have prior experience in handling international customers and closing sales over calls.

Key Responsibilities:
Handle outbound/inbound calls with international customers.

Promote and sell company products or services to potential clients.

Understand customer needs and provide suitable solutions.

Achieve daily and monthly sales targets.

Maintain call records and update CRM systems.

Build strong customer relationships to increase sales opportunities.

Requirements:
Minimum 14 years experience in International Voice Sales / BPO Sales.

Excellent English communication and persuasion skills.

Proven sales and closing skills.

Ability to work in Rotational night/ Graveyard shifts.

Basic computer and CRM knowledge.

Preferred Skills:
Experience in US / UK sales process.

Strong negotiation and objection-handling skills.
Salary & Benefits:
Attractive salary package

High sales incentives

Night shift allowance

Performance bonuses

Career growth opportunities
Interested candidates can send their resume to simu.das@intouchcx.com or
Share Resume 8617739708

Reminder: #IntouchCX never asks for money or sensitive personal information during the hiring process.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International voice process at Aionos

Wed, 11 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities

Hiring for customer support profile
Min 6 months of experience is required
Undergraduare with minimum 6 month on paper experience in required
5 days working 2 days rot off
salary is upto 4.2 LPA (30k in hand) {Hike on last drawn}
One side cab facility in odd hours
Noida 142 location
Immediate joiners only
FRIDAY walk in drive at noida 62
Interested candidate can share hisher resume on76786666623

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Aionos
Location(s): Noida, Gurugram

Apply

[Freshers] French Language Interpreter | Work From Home at Expert Staffing

Wed, 11 Mar 2026 11:37:54 +0530

Job Description
Hiring: French Language Interpreter | Work From Home

Location: Gurgaon (Base Location)

Work Mode: 100% Work From Home

Eligibility Criteria:
Fluency in French and English (Minimum B2 Level)
Undergraduates / Freshers can apply
AMCAT English Score: 70+
ELPT (French): Minimum 3 out of 5
Comfortable with 24/7 Rotational Shifts
5 Days Working | Rotational Week Offs

Salary Package:
Freshers: 8.4 LPA (Approx. 60-61K In-Hand)
Experienced Candidates: Up to 10 LPA (Approx. 70-71K In-Hand)
Selection Process:
Single Round AMCAT Assessment

Role & Responsibilities:
Provide accurate FrenchEnglish interpretation during telephone and video conversations.
Facilitate communication between individuals from different linguistic and cultural backgrounds.
Listen carefully and interpret messages clearly and accurately.
Maintain neutrality, professionalism, and confidentiality during conversations.
Ask clarifying questions when required to ensure accurate interpretation.

Required Skills & Qualifications:
Strong verbal and written communication skills in French and English
Excellent interpretation and cultural mediation abilities
Prior experience in interpretation/translation or language-related roles is an advantage
Ability to handle confidential and sensitive information
Basic knowledge of MS Office, Windows, and related tools
Degree in French, Linguistics, Translation, or related field is a plus

Interested candidates can "Apply now" or share their resume at:
resume@expertstaffingsolutions.in
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Expert Staffing
Location(s): Noida, Gurugram

Apply

[Freshers] Customer Support Executive at BPO

Wed, 11 Mar 2026 11:24:10 +0530

Job Description
Handle international customer calls. Address billing, refund & service-related concerns. Follow SOPs, update CRM, maintain AHT & quality standards, and ensure high CSAT. Provide resolutions, maintain call quality & documentation. WA On 9140380062 Now
Required Candidate profile
Graduate with C1 comms skills. Fresher & experienced candidates can apply. Basic computer knowledge & customer handling skills required.
Perks and benefits
Medical Insurance.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: International Bpo
Location(s): Delhi, NCR

Apply

[Freshers] Customer Support Executive at Hexaware Technologies

Wed, 11 Mar 2026 10:22:32 +0530

Job Description
WE ARE HIRING!!
Location - Ghansoli, Navi Mumbai

Process: Customer Support (Warranty Claims)
*Shift Window: 10am to 8pm (Any 8 hours)
*Working Days : 6
*Week Offs : Sun fixed off
Requirements-
- Graduate/ HSC
- Experience: Fresher / Min 6 months of bpo experience
*Good Communication skills*
Salary :
Freshers - 15k
Experience - 20k inahnd
Rounds of Interview
- Telephonic HR round
- Ops (Virtual/F2F)
Need Immediate joiners!!

If interested, kindly share your CVs on 8657971384 / JuiliD@hexaware.com

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Walk-ins] Mega Walk-in Drive For International Voice process at IntouchCX

Wed, 11 Mar 2026 10:01:50 +0530

Job Description
We are hiring Customer Support Executives for an International Voice / Sales Process. If you have prior experience in International Voice or Sales and can join immediately, we would love to meet you!

Role: Customer Support Executive International Voice / Sales

Experience: Minimum 6 months and above in International Voice Process or International Sales

Joining: Only Immediate Joiners

Eligibility Criteria:

Minimum 6 months of experience in International Voice or International Sales
Excellent communication skills in English
Comfortable working in Night/Rotational shifts
Flexible with split week offs as per business requirements
Strong customer handling and sales skills preferred

Roles & Responsibilities:

Handle inbound/outbound calls with international customers
Provide accurate information and resolve customer queries effectively
Identify customer needs and promote relevant products/services when required
Deliver excellent customer service and maintain high customer satisfaction
Meet individual and team sales and performance targets
Maintain proper documentation of customer interactions in the system
Follow company policies, quality standards, and process guidelines

Salary: Best in the industry

Walk-in Details:
Location: Mindspace Builiding no B16, Back side of Inorbit Mall.
Date & Time: 13th Mar 2026/ 11:30 Am - 2:30 PM

Contact Person: Divya ( 8660530720)

Note: Candidates with less than 6 months of international experience will not be considered. Only immediate joiners should apply.

DISCLAIMER:
Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Customer service-International Airline process- Immediate joining at Career Guideline

Wed, 11 Mar 2026 09:47:19 +0530

Job Description
Process-Airline voice(International-Customer service)-Immediate Joining
Location-Vikhroli
Shift-24/7 Rotational
Qualification-graduate with 1 year international Exp
Salary upto- 25k
WFO
Excellent English Comms
Contact-Sneha/8976690773
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Career Guideline
Location(s): Mumbai

Apply

[Freshers] Golden Opportunity - Customer Support Excecutive | 5 Days Working at Tech Mahindra

Wed, 11 Mar 2026 09:32:46 +0530

Job Description
Tech Mahindra BPS (Aditya Birla Group Process)
Airoli, Navi Mumbai
Tech Mahindra BPS is conducting Mass Hiring for Customer Support Executives Inbound Voice Process at its Airoli location.
This is an excellent opportunity for freshers and experienced candidates to build a stable career with a reputed MNC.
Job Role & Responsibilities
Handle inbound customer calls professionally
Resolve customer queries, issues, and complaints
Provide accurate information and ensure customer satisfaction
Maintain service quality and follow company guidelines
Perform call documentation & update systems
(This is a NonSales, Inbound Voice Process)
Eligibility Criteria
Qualification: Graduation mandatory (Any stream)
Experience:
Freshers can apply
1 year experience in Voice/Customer Service preferred
Good communication skills (English/Hindi)
Basic computer knowledge
Willingness to work in rotational shifts
Shift & Working Details
Shift Window: Between 8:00 AM 8:00 PM (Any 10hour shift)
Working Days: 5 days working
Week Offs: 2 rotational week offs
Training: 1 week (Weekly off included)
Salary & Benefits
CTC: 17,700 24,100 per month
Linguistic Allowance:
Freshers: 23,800
Experienced: 26,800
Attractive salary based on interview performance
Stable Job | MNC Work Culture | Growth Opportunities
Important Note
All educational and experience documents required
Background verification will be conducted
Aadhaar & PAN mandatory
Job Location
Tech Mahindra BPS
Empire Tower, AWing, 9th Floor
Reliable Tech Park, Airoli, Navi Mumbai
How to Apply
HR Contact Person: Anurag
Mobile: 9892986507
Email: as001161662@gmail.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Tech Mahindra
Location(s): Mumbai

Apply

[Freshers] Process Associate - Voice Process at Genpact

Wed, 11 Mar 2026 09:14:52 +0530

Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
We are inviting applications for the role of Process Associate/Developer, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation.
Make an impact Drive change for global enterprises and solve business challenges that matter.
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities.
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Quality Analyst - International Voice / Healthcare Process at Access Healthcare

Wed, 11 Mar 2026 08:20:50 +0530

Job Description
Job Description

QUALITY ANALYST EXPERIENCE IS MANDATORY ( Minimum 6 Months experience needed in handling QA for international voice process )

Access Healthcare is hiring experienced Quality Analysts to monitor and improve the quality of inbound and outbound call interactions within our Healthcare / RCM operations. The ideal candidate should have strong call audit experience, excellent communication skills, and the ability to coach agents for performance improvement.
Key Responsibilities

Conduct call audits for inbound and outbound calls ( patient support / healthcare process).

Assess call quality based on compliance, communication, accuracy, and process adherence.

Provide clear, actionable feedback to agents to improve their performance.

Identify quality gaps and work with Operations & Training teams to implement corrective actions.

Participate in internal & client calibration sessions to ensure scoring alignment.

Maintain daily/weekly quality dashboards and reports.

Perform Root Cause Analysis (RCA) for recurring quality issues.

Ensure adherence to client SOPs, policies, and SLAs.

Required Skills & Qualifications

0.6 Months - 5 years of experience as a Quality Analyst in an international voice process Mandatory.(paper is not mandatory)

Age - Below 40

Night Shift only

Looking for Immediate / 15 days NP

Strong knowledge of call quality parameters and evaluation methods.

Experience handling QA for inbound and outbound voice processes.

Excellent verbal & written communication skills.

Good analytical, listening, and coaching abilities.

Proficiency in MS Excel and quality reporting tools
Strong understanding of QA/QC principles, methods, and tools.
Excellent communication skills for effective collaboration with cross-functional teams.
Ability to work independently with minimal supervision while prioritizing tasks effectively.

Please share your updated resume and photograph to below mention

Regards,
Preethi HR
HR Recruitment , access healthcare
m: Call - 8072406288
w: www.accesshealthcare.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Access Healthcare
Location(s): Chennai

Apply

[Full Time] Customer Support Associate / Executive at Concentrix

Wed, 11 Mar 2026 07:56:56 +0530

Job Description
Key Responsibilities:
Handle customer interactions via Voice and Chat channels effectively.
Provide timely and accurate resolutions to international clients.
Maintain quality standards and high Customer Satisfaction (CSAT) scores.
Ensure accurate documentation of all interactions in the CRM.

Preferred candidate profile
Candidate Profile:

Excellent verbal and written English communication skills.
Under Grad/Grad.( Must be 12th pass)
Comfortable working in a 24/7 rotational shift environment.
Prior experience in an international voice or blended process is required.
Ability to multitask between chat and calling interfaces.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Concentrix
Location(s): Pune

Apply

[Walk-ins] Customer Support Executive- HR Shaeesta at Wipro

Wed, 11 Mar 2026 07:21:52 +0530

Job Description
Walk-In Drive Australian Process | 12th March

We are hiring for the Australian Process and looking for candidates with excellent communication skills.

Walk-in Date: 12th March
Timing: 10:30 AM
Walk-In Location: Wipro Office, Salt Lake, Sector 5, Gate 1, Kolkata
Shift: Australian / Early Morning Shift (must be comfortable)

Requirements:
Excellent verbal communication skills
Comfortable with Australian or early morning shift
Positive attitude & willingness to learn

Documents to Carry:
Aadhar Card
Updated CV

Mention LPT HR Shaeesta on your resume

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Kolkata

Apply

[Freshers] Customer Service - Voice at Genpact

Wed, 11 Mar 2026 06:53:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Process Associate/Developer, Customer Service

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Customer Care Executive at Teleperformance

Wed, 11 Mar 2026 06:33:30 +0530

Job Description
Responsibilities:
Manage international calls with US clients
Provide exceptional customer service via phone and email
Maintain high call quality through training and coaching
Handle incoming international voice queries
Contact on - 9625714849
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Freshers] Fresher Hiring - Customer Support - International Voice Process at Conduent

Wed, 11 Mar 2026 06:22:14 +0530

Job Description
Walkin Drive Freshers!!
Venue Details - Conduent Business Services India LLP
Ground Floor, Aviator Building, ITPB,
Whitefield Road, Bangalore 560 066, India

Job Role: - Customer Experience Associate (International Voice process)
Exp: - Freshers (12th / Any Graduate / PG) Notice period: - Immediate.
Openings: - 500+ positions

JD: -
1. Freshers who are interested in Voice Process (Inbound calls)
2. Education Qualification Min. Intermediate/ 12th/ PUC / Graduate
3. Good English verbal and written skills required.
4. Preferred candidates willing to work with International BPO Industry
5. Provide product and service information to customers.
6. Identify and escalate issues to supervisors.
7. Respond to customer's issues on TAT.
8. Willing to work in night shifts (US time zones)

Shift Timings - US Shifts (Night Shift)
Work Mode - Work from Office

Contact / WhatsApp: Shreyas: 6364888457 / Meghana- 9380706183
For Queries: - Shreyas.V@conduent.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Conduent
Location(s): Bengaluru

Apply

[Full Time] AR Callers (Physician/Hosptl Billing) - Chennai, Bglore and Hyderabad at Leading

Wed, 11 Mar 2026 05:08:56 +0530

Job Description

Role: AR Caller - Physician or Hospital Billing
Strong experience in Denials

Job Location:
Mount Road, Perungudi at Chennai, Bengaluru and Hyderabad

Please immediately write to sanjeev@smsjobs.in or WhatsApp your resume - 8072918393 .

Previous/Current company relieving letters are Mandatory
Full Time Graduation Degree is also mandatory

Role: AR Caller - Chennai, Bengaluru and Hyderabad
Interview Mode: Virtual
Drive happen - for which Face to Face interview is mandatory.
For Offer and Salary Discussion: all employment/educational documents is mandatory

Candidate Job Description and Qualifications
Experience in accounts receivable, hospital /physician billing, or revenue cycle management.
Knowledge of healthcare claim processes and insurance guidelines.
Strong communication and negotiation skills
Attention to detail and accuracy in claims processing
Understanding of medical coding and terminology.

Experience:
Minimum 2 Year experience as an AR Caller.
Complete Night shift 6PM To 3AM.
Immediate Joiners Preferred, max 15 days Notice can be considered.
CAB Facility is provided
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Leading
Location(s): Hyderabad

Apply

[Freshers] International Voice Process Executive at IntouchCX

Wed, 11 Mar 2026 05:00:49 +0530

Job Description

We are looking for enthusiastic and skilled candidates for the International Voice Process. The candidate will be responsible for handling international customer calls and providing excellent customer support.

Key Responsibilities:

Handle inbound/outbound calls with international customers.

Provide accurate information and resolve customer queries.

Maintain a professional and courteous approach while communicating with clients.

Ensure high levels of customer satisfaction.

Follow company processes and quality guidelines.

Requirements:

C1 Level English Proficiency (Advanced English Communication Skills).

Minimum 6 months of exp is required.

Freshers are not Eligible

Excellent verbal communication and listening skills.

Ability to handle international customers professionally.

Ability to work night shifts.

Immediate joiners preferred.

Benefits:
Attractive salary package with performance-based incentives.
Opportunity to work with global clients and enhance international exposure.
Continuous training and career growth opportunities.
Interested candidates can drop your resume to
7386613189 Charitha HR

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Hiring For customer support voice process (US Shift) at Cognizant

Wed, 11 Mar 2026 03:45:41 +0530

Job Description
Roles and Responsibilities
Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Participate in training sessions to enhance communication skills, product knowledge, and process understanding.
Desired Candidate Profile
1-4 years of experience in BPO/Call Centre environment handling international voice processes (US/UK).
Excellent Communication Skills with strong verbal & written English proficiency.
Ability to work on rotational shifts including night shifts (US shift).
Strong Soft Skills Training certification required; additional certifications like VNA/BPO/CSE preferred.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Coimbatore

Apply

[Full Time] Record To Report Ops New Associate at Accenture

Wed, 11 Mar 2026 03:31:08 +0530

Job Description
Skill required: Record To Report - Account Reconciliations

Designation: Record to Report Ops New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

What would you do
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Record to Report (R2R) is a finance and accounting process that involves collecting, processing, and delivering accurate financial data. This includes recording transactions, reconciling accounts, and preparing financial statements. The goal is to provide a clear and accurate picture of a companys financial performance. Effective R2R processes ensure compliance with accounting standards and support informed decision-making. It is essential for financial transparency and accountability. keyword includes:-("Fixed asset","Amortization","Depreciation",Accruals","Finacial Consolidation","Account recon/ bank","Treasury","Finanacial reporting standard"financial analysis","SOX")A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account.

What are we looking for
Record To Report (R2R)Ability to establish strong client relationshipAbility to manage multiple stakeholdersGeneral Ledger Reconciliations
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shifts
QualificationAny Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Bengaluru

Apply

[Freshers] Service Desk Specialist at Wipro

Wed, 11 Mar 2026 00:45:23 +0530

Job Description
Role & responsibilities

WalkIn Drive Important Instructions
Please carry your updated resume and one Government ID proof.
Do NOT carry personal laptops.
Pursuing candidates are not eligible.
Job Details
Role: Service Desk Analyst (Technical Support)
Support Modalities: Calls / Chats / Emails (No choice of modality)
Experience: freshers
Location: Bangalore- SJP2
Work Mode: Work From Office (Mandatory 5 days/week)
Shift: Rotational, including night shifts (as per project requirement)
Transport: Oneway transport (Window: 7 PM7 AM | Radius: 30 km)
Office Hours: 9.5 hours per day
Distance: Candidate must be comfortable commuting to office
Communication: Excellent verbal & written communication skills required
Preferred Candidate Profile
Any Fresher Graduate or experienced candidate in Service Desk / Customer Support
Strong communication skills (verbal & written)
Basic understanding of technical troubleshooting
Must have all educational documents (Provisional + all Marks Memos)
Immediate joiners preferred
Job Responsibilities
Assist end users with application issues, system administration queries, and network concerns.
Diagnose, prioritize, troubleshoot, and resolve IT incidents via call/chat/email/walkins.
Identify and escalate urgent tickets requiring immediate action.
Log all interactions and document activities accurately in the incident management tool.
Handle and resolve helpdesk requests efficiently.
Preferred candidate profile
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Walk-ins] Wipro is Hiring For International Voice US Process at Wipro

Tue, 10 Mar 2026 22:03:55 +0530

Job Description
Mega Walk-in Drive for WIPRO - International Voice Process

Between 0-4 years of experience
Candidate with an experience in any of below vertical: -

1) Customer Service- (ITES/Aviation/Hospitality)
2) HR Helpdesk or Employee services,
3) Voice Based Support
Preferred:-
Customer Service International Voice Experience
Need excellent communication skills
Customer Orientation, Centricity and Communication
Exceptional customer service focus, including attention to detail and producing quality results
Strong communication with superior verbal and written skills.
Ability to comprehend complex and variable Customer Queries
Ability to summarize the situation and be able to articulate the response on the Query received
Takes end-to-end Ownership and accountability of Customer Issues for resolution
Ability to gauge the Customer's sentiments & emotions.
Problem Solving and Decision making - Attention to detail - Ability to unpack customer issue - Layer by layer - Ability to navigate through unknown and look for solution - Understand the root cause of the issue and ability to assess downstream impact to other processes.
Ability to interpret Customer's situation and connect the dots to the available resources & solution
Requires good analytical skills in order to validate complex & dynamic queries
Ability to prioritize & organize tasks
Process US Pension / Retirement - Create high degree of customer experience(preferred)

Educational Qualifications: Graduate
Experience Required: 0-4 years
US Shifts, with both side cab.
24*7 work environments, any 5 days/week.

Please carry your Aadhar Card/Voter ID and a hard copy of your resume while coming for a walk-in drive.
Date: 12-Mar-2026, Thursday
Time: 03:30PM - 5PM
Address: Ground Floor, Building 2, Candor Tech Space, Tikri, Sector 48, Gurugram, Haryana 122018

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Wipro
Location(s): Delhi, NCR

Apply

[Full Time] Hiring For Technical Support / Service Desk role at Wipro

Tue, 10 Mar 2026 21:33:33 +0530

Job Description
Role & responsibilities

1.Experience in IT helpdesk (Voice)
2. Excellent communications skills (verbal and written)
3. Knowledge on ITIL Framework and Terminologies
4. Knowledge on Windows, Mac operating systems & VDI environments 5. Demonstrated problem solving capabilities
6. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner
7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays
8. Self-motivated achiever who gains satisfaction from providing excellent customer service
9. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies
10. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates
11. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc..
12. Excellent organizational skill
Preferred candidate profile
Looking for the candidates with excellent communication skills.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Bengaluru

Apply

[Full Time] CSR/Digital marketing/Non voice/Travel specialist/Technical support at IMC

Tue, 10 Mar 2026 20:04:06 +0530

Job Description
Role & responsibilities
Customer Service Representative / Digital marketing/Non voice / Travel specialist/ Non voice/Semi voice/SME/Banking voice/Technical support / AR calling/
Location: Bangalore
Experience: 1 to 8 years Any Bpo experience.
Qualification: Graduates / Undergraduates / Post Graduates Can Apply.
Shifts: Us / UK / Australian / Day shift
Salary: 1.75 Lacks to 7. 1 Lacks Ctc.
Department: International Banking / Customer support voice
Technical Support & Sr Technical Support
Reports To: Customer Service Manager
Job Type: Full Time

Preferred candidate profile
We have an excellent opening for voice process with our major International BPO voice Technical support /Non voice/ Clients for the location of Bangalore.
Job Requirements.
Position: Adviser / Executive - Customer Support (Voice Process)/Non voice/Technical support voice /Ar calling,Semi voice / Non voice.
Work Location:
Bangalore: 1 - 8 yrs
Pick and drop provided.
1. Undergraduate / Any Graduate (Preferably (1-8) years of international calling experience and domestic voice
2. Excellent Communication Skills*
3. 24/7 work environment (Night / Rotational Shifts)*
4. 5 days a week*
5. Weekly offs Saturdays and Sundays*
6. Age criteria - (18-40) years*
If interested please send your updated resume and feel free to contact us at below mention numbers .we have an easy hiring process. No recruitment fee.
Contact person:
Rajesh - 9686454297
Vaishnavi - 9686682465
Jafar - 9686682466
Tejas - 9686682469
Navya - 7022984418
Ajay - 9686454289
Dharini B - 7259027284
Ankitha - 9686454296
Rashmi - 7760984460
Deepanshu - 9900024811
Srinivas 9900073501
Shreyas - 9900024951
Mubarak ahamad 9686682462
Mohammed Riyaz 7259027295

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IMC
Location(s): Bengaluru

Apply

[Full Time] International Voice- Customer Service-BPO at IntouchCX

Tue, 10 Mar 2026 16:26:05 +0530

Job Description
Job Description

Urgent Hiring | International Voice - Apply Now!

Greetings from IntouchCX !

We are currently Hiring for International Voice
Customer Service Associate

Experience - Min 6months in International calls
Qualification - Undergraduate
Salary - Upto 30k + 6k performance based Incentives
Shift - US Night Shift

Contact Details: HR Pushpa
Mobile number : 9886288810
Email ID : pushpa.pushpa@intouchcx.com

Immediate Joiners Required

The role of the Customer Service Associate (CSA) - Voice, will be responsible for:

Having daily interactions with the customer to handle issues from end to end via call
Going the extra mile to engage customers in solving issues and ensuring satisfaction
Quickly and effectively building rapport with customers while diagnosing and resolving ssues
Providing white glove service and having the ability to provide an overall excellent customer experience

Essential Functions:

Receive inbound calls to gather and verify required information and do utmost within their power to solve customer problems
Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions
Actively listen to the customer, and show empathy and patience
Provide information to the client and place appropriate notes in system

Critical Skills:
Ability to work in a fast-paced, hectic, changing environment
Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
Ability to operate a phone system and personal computer
Ability to adhere to all organizational policies and procedures
Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

Educational/Work Experience and Requirements

Must have minimum 6 months experience in customer support -In International Voice.
Must successfully pass a background check
High school diploma or equivalent required
Post secondary degree is a plus

Benefits:-

An attractive compensation package with performance-based incentives
Incredible learning and growth opportunities
Outstanding rewards and recognition program & employee engagement activities
Free Food and Transport while working on-site
Medical Insurance

To schedule your interview kindly

Contact HR PUSHPA or WhatsApp your CV on / Email to 9886288810 / pushpa.pushpa@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Bengaluru

Apply

[Freshers] Process Associate - Customer Service - Hyderabad at Genpact

Tue, 10 Mar 2026 15:41:53 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Inviting application for the role of Process Associate, Customer service: voice_ Hyderabad

Graduation: Any graduate is eligible (except law/diploma)
Work location: Hyderabad (Work from office)
Shifts: Flexible with any shift

Responsibilities
Respond to customer queries and customer concerns
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role (voice)
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Customer Support - Voice Process at Genpact

Tue, 10 Mar 2026 12:42:39 +0530

Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Process Associate/Developer, Customer Service - Voice Process
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Role & responsibilities
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach.
You should be able to work on a flexible schedule (including weekend shift)

Language: Hindi+English(Mandatory)
Shift timings: Rotational Shift (Including Night Shift)
Work Mode: Completely work from office
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Customer Service - Voice Process - Hyderabad at Genpact

Tue, 10 Mar 2026 12:13:49 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Inviting application for the role of Process Associate, Customer service: voice_ Hyderabad

Graduation: Any graduate is eligible (except law/diploma)
Work location: Hyderabad (Work from office)
Shifts: Flexible with any shift

Responsibilities
Respond to customer queries and customer concerns
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role (voice)
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Service Desk Executive - Night shift - Excellent communication -3LPA at Trigent

Tue, 10 Mar 2026 12:00:00 +0530

Job Description
Greeting from Trigent
Call me for more info : 7892759396
Role & responsibilities
As an Application Tech Support Practitioner fir gurugram location
you will act as the ongoing interface between the client and the system or application.

You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. Your typical day will involve accurately defining client issues and interpreting and designing resolutions based on deep product knowledge.

Roles & Responsibilities: -

Expected to build knowledge and support the team.
-Participate in problem-solving discussions.
- Provide ongoing support to clients, ensuring their issues are resolved in a timely manner.
- Interact with clients to accurately define and understand their issues.
- Utilize deep product knowledge to interpret and design effective resolutions.
- Collaborate with the team to continuously improve system performance and client satisfaction.
- Stay updated with the latest product developments and enhancements.
- Contribute to the development of knowledge base articles and documentation.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.
- Good To Have Skills: Experience with incident management tools.
- Strong understanding of IT service management principles and best practices.

- Excellent communication and interpersonal skills.
- Ability to troubleshoot and resolve technical issues effectively.
- Knowledge of ITIL framework and processes.
Additional Information:
- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.
- This position is based at our Bengaluru office.
- A 15 years full-time education is required.

Preferred candidate profile
Should be comfortable with night shift
Should be comfortable with WFO
Perks and benefits
Cab Facility
HR
Nagarathna G
7892759396
Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Trigent Software,
Location(s): Noida, Gurugram

Apply

[Full Time] Customer Support Executive at IGT Solutions

Tue, 10 Mar 2026 12:00:00 +0530

Job Description
Please find the details below:

Location- Noida Sector 142
5 Days Working 2 days off
salary range- 4.2 Lpa
Excellent communication skills

Candidate Eligibility Criteria
* Education: +2
* Experience: Minimum 1 year exp in International process
* Skill Set: C2 level communication
* Process Type: Voice Process
* Shifts: 24x7 rotational (Candidates must be comfortable with night
shifts)
* Week Offs: Rotational
* Cab Facility: One-sided cab during odd hours (window: 7 PM 6 AM)

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IGT
Location(s): Noida, Gurugram

Apply

[Walk-ins] Mega Walk-in Drive -International Voice process at IntouchCX

Tue, 10 Mar 2026 10:53:08 +0530

Job Description
About IntouchCX .

IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth.Job Overview. We are looking for enthusiastic and customer-focused individuals to join our international customer support team. As a Customer Service Associate (CSA), you will engage with customers from global markets (primarily the US) via voice. Your role will focus on addressing inquiries, resolving issues, and proactively encouraging customer retention through tailored solutions.
Key Responsibilities-

Handle inbound customer calls, with an emphasis on account cancellations, billing issues, and technical troubleshooting.
Re-engage users through persuasive communication and personalized retention offers.
Demonstrate deep understanding of products/services to support and educate customers.
Apply structured communication frameworks to provide efficient and empathetic resolutions.
Use cloud-based systems to manage customer interactions and document case details accurately.
Meet defined performance KPIs including:
Handle Time
Quality
Customer Satisfaction
Save Rate
Retention Metrics
Excellent verbal and written communication skills in English.
Strong interpersonal and rapport-building abilities.
Confident and persuasive communication style with a customer-first mindset.
Ability to remain calm and solution-oriented in high-pressure situations.
Comfortable using mobile platforms and troubleshooting across Android and iOS devices.
Aptitude for multitasking and prioritizing tasks in a fast-paced environment.
Attention to detail and accuracy in all aspects of work.
Openness to feedback and willingness to learn and adapt quickly.

Educational Qualifications & Experience-

Minimum: High school diploma or equivalent.
At least 6 months of experience in customer service (International voice process preferred).
Prior experience in International voice support is a strong advantage.

Why to join Intouchcx? -

Be part of a global brand that values storytelling, creativity, and innovation.
Grow your career in a supportive, collaborative environment.
Work with diverse, driven teams that make an impact every day.

Perks and benefits -

Performance based incentives
Outstanding rewards and recognition program
PF and ESI
5 days working 2 days rotational week offs
Note: 100% Work from Office

Interested Candidates please Reach out below mentioned Recruiter/Walk in to below mention location and mention top of resume Recruiter name and Carry Aadhar Card along with the resume.
For Reference please mention.
HR Vijaya .
Drop the Resume to the below contact .
8019391888
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International Voice Process-Experienced Candidates (Immediate Joiners) at IntouchCX

Tue, 10 Mar 2026 10:07:05 +0530

Job Description
Job Title: International Voice Process
Location: Hyderabad
Experience: 6 months and above Experience into international Voice process
Employment Type: Full-Time
Shift: Night Shift / Rotational Shift
Job Summary:
We are hiring International Voice Process professionals to handle inbound/outbound phone calls from international customers and deliver excellent customer service. You will be responsible for understanding customer queries, resolving issues, and ensuring high customer satisfaction.
Key Responsibilities:
Handle international inbound & outbound calls professionally. Assist customers with queries, complaints and product/service information. Maintain call logs and update CRM systems accurately. Achieve quality & performance targets (AHT, CSAT). Maintain customer satisfaction goals and follow process guidelines.
Qualifications & Skills:
Any Graduate / 12th Pass (as required). Excellent English communication skills (verbal & written). Basic computer and typing skills. Willingness to work night shifts / rotational shifts. Good listening, problem-solving & customer handling skills.
What We Offer:
Competitive salary 2 way Cab facility On-the-job training & career growth opportunities. 5-day work week with rotational offs.
How to Apply:
Interested candidates can apply with updated CV on Naukri.com You can also share your CV via email: simu.das@intouchcx.com Call/WhatsApp: HR Simu (8617739708)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Customer Service - Voice Process - Hyderabad at Genpact

Tue, 10 Mar 2026 09:35:39 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Inviting application for the role of Process Associate, Customer service: voice_ Hyderabad

Graduation: Any graduate is eligible (except law/diploma)
Work location: Hyderabad (Work from office)
Shifts: Flexible with any shift

Responsibilities
Respond to customer queries and customer concerns
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role (voice)
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] Process Associate- Customer Service at Genpact

Tue, 10 Mar 2026 09:22:42 +0530

Job Description
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Process Associate/Developer, Customer Service - Voice Process

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Role & responsibilities
Respond to customer queries and customer's concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

Qualifications we seek in you!

Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible

Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach.
You should be able to work on a flexible schedule (including weekend shift)

Language: Hindi+English(Mandatory)
Shift timings: Rotational Shift (Including Night Shift)
Work Mode: Completely work from office

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career and get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Freshers] International Voice Process Executive-Immediate Joiners at IntouchCX

Tue, 10 Mar 2026 08:30:25 +0530

Job Description
INTOUCHCX

Job Title: Customer Support Executive International Voice Process
Job Summary
We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards.

Key Responsibilities
Handle inbound and/or outbound voice calls from international customers
1 year of technical support experience is mandatory.
Maintain a high level of customer satisfaction through effective communication
Document customer interactions accurately in CRM systems
Adhere to process guidelines, quality standards, and compliance policies
Meet individual and team performance metrics (AHT, CSAT, QA, etc.)
Escalate complex issues to the appropriate department when required

Eligibility / Requirements
Excellent verbal and written communication skills in English
Ability to understand international accents
Graduate or Undergraduate (as per process requirement)
Freshers or candidates with relevant BPO experience can apply
Willingness to work in night shifts / rotational shifts
Basic computer knowledge and typing skills

Preferred Skills
Prior experience in international voice support (added advantage)
Customer-centric approach with problem-solving skills
Active listening and empathy
Ability to multitask and work under pressure

Work Conditions
5 days working with 2 rotational week-offs
Night shifts (as per international time zones)
Work from Office

Interested candidates,please contact HR Prasanna - 7093053209
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Process Associate - Customer Service (Domestic Voice Process) at Genpact

Tue, 10 Mar 2026 05:52:39 +0530

Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

We are inviting applications for the role of Process Associate/Developer, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible

Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation.
Make an impact Drive change for global enterprises and solve business challenges that matter.
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities.
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] International Voice Process - US Support at IntouchCX

Tue, 10 Mar 2026 04:31:45 +0530

Job Description
Dear Candidate,

Greetings from IntouchCX!

We are thrilled to share an exciting experience in our International Voice Process. If youre ready to take the next big step in your career, we are looking for immediate joiners like YOU!

Role: International Voice Process
Location: Electronic City Phase 1, Bangalore
Shift: US Night Shifts
Schedule: 5 Days a Week | 2 Rotational Week-Offs

Roles and Responsibilities:

The role of the Customer Service Associate (CSA) - Voice, will be responsible for:
Having daily interactions with the customer to handle issues from end to end via call
Going the extra mile to engage customers in solving issues and ensuring satisfaction
Quickly and effectively building rapport with customers while diagnosing and resolving issues
Providing white glove service and having the ability to provide an overall excellent customer experience
Managing customer expectations regarding estimated response times
An obligation to deliver exceptional customer service
Receive inbound calls to gather and verify required information and do utmost within their power to solve customer problems
Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions
Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
Actively listen to the customer, and show empathy and patience
Provide information to the client and place appropriate notes in system indicating exactly what action was taken or needs to be taken
Ensure policies and procedures are followed on all calls
Maintain thorough knowledge of systems so that information can be researched and proper information is given to customer
Learn and retain a thorough working knowledge of all existing and new process and procedures
Achieve assigned Key Performance Indicators e.g. Call Handle Time, Quality, CSAT & DSAT
Attend Team Meetings/additional training sessions as scheduled
Performs other duties as assigned

What We Offer:
Salary up to 30,000/month (with a decent hike)
6,000 Monthly Performance Incentives
Total CTC: 4.98 LPA
Two-Way Free Cabs
Free Meals during shifts
Comprehensive Health Insurance
PF & Statutory Benefits for your future security

Interview Process:
HR Round
Operational Round with Management

Important Note:
This is an International Voice Process role.
Immediate Joiners Only Fast-track your career now!

For quick response, reach out at: 8147091054
Email: shikta.shriya@intouchcx.com

Dont miss this chance to work with global exposure. Apply now and lets grow together at IntouchCX
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Bengaluru

Apply

[Full Time] International Voice Process Executive- Immediate Joiner at IntouchCX

Tue, 10 Mar 2026 04:11:26 +0530

Job Description
Job Title: International Voice Process
Location: Hyderabad
Experience: 6 months and above Experience into international Voice process
Employment Type: Full-Time
Shift: Night Shift / Rotational Shift
Job Summary:
We are hiring International Voice Process professionals to handle inbound/outbound phone calls from international customers and deliver excellent customer service. You will be responsible for understanding customer queries, resolving issues, and ensuring high customer satisfaction.
Key Responsibilities:
Handle international inbound & outbound calls professionally. Assist customers with queries, complaints and product/service information. Maintain call logs and update CRM systems accurately. Achieve quality & performance targets (AHT, CSAT). Maintain customer satisfaction goals and follow process guidelines.
Qualifications & Skills:
Any Graduate / 12th Pass (as required). Excellent English communication skills (verbal & written). Basic computer and typing skills. Willingness to work night shifts / rotational shifts. Good listening, problem-solving & customer handling skills.
What We Offer:
Competitive salary 2 way Cab facility On-the-job training & career growth opportunities. 5-day work week with rotational offs.
How to Apply:
Interested candidates can apply with updated CV on Naukri.com You can also share your CV via email: simu.das@intouchcx.com Call/WhatsApp: HR Simu (8617739708)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

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[Full Time] Customer Service Executive International Voice Process at IntouchCX

Tue, 10 Mar 2026 03:30:21 +0530

Job Description
Job Title: Customer Service Executive International Voice Process

Company: IntouchCX

Location: Building B16, Raheja Mindspace IT Park, Madhapur, Hyderabad

Job Type: Full-Time (Work from Office)

Salary: 4.5- 5LPA

Experience: Minimum 6 Months in Customer Service / Voice Process

Education: 12th Pass or Any Graduate (No Pursuing Candidates)

Job Description:
IntouchCX is hiring experienced candidates for the International Voice Process role. We are looking for enthusiastic and customer-focused professionals who can deliver excellent support to international customers through voice interactions.

Key Responsibilities:
Handle inbound and outbound calls with international customers
Resolve customer queries and provide accurate information
Ensure high levels of customer satisfaction and service quality
Follow company processes and maintain call quality standards

Skills Required:
Excellent English communication skills
Strong customer service orientation
Good problem-solving skills
Comfortable working in rotational shifts

Benefits:
Salary up to 4.5- 5LPA
Opportunity to work in an international process
Friendly and professional work environment
Career growth opportunities

Contact Details:
HR Name: Keerthana
Call: 7032670156
Email: keerthana.karingula@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] International Voice Process Executive at IntouchCX

Tue, 10 Mar 2026 03:23:14 +0530

Job Description
We are looking for dynamic and experienced Customer Service Associates for an International Voice Process. If you have a passion for customer satisfaction and excel at solving complex queries over the phone, we want to hear from you!

Perks & Benefits :

Fixed Salary: Decent hike on previous CTC.
Social Security: PF, ESI, and Health Insurance coverage.
Safe Commute: 2-way transportation (Pick-up & Drop) provided for night shifts.
Work Culture: Friendly, diverse, and inclusive environment.
Career Path: Real opportunities for internal growth and promotions.

Key Responsibilities :

Customer Interaction: Handle inbound and outbound calls for international clients.
Resolution: Address complaints, resolve queries, and provide accurate product/service information.
Service Quality: Deliver an exceptional customer experience while adhering to quality standards.
Documentation: Consistently log customer interactions in the CRM system.

Eligibility Criteria :

Experience: Minimum 6 months experience in International Voice support.
Communication: Excellent verbal and written English (Neutral accent required).
Availability: Must be comfortable working in Night/Graveyard shifts.
Soft Skills: Strong interpersonal skills and the ability to handle irate customers professionally.

Note: No Freshers and No Current Students.

Contact Details for Interview :

Call HR : Jawwad Khan - 9000313600
Email : jawwad.khan@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Mega Walk-in Drive at IGT Solutions

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Position: Customer Service Executive ( International Voice/Chat Process)
Eligibility Criteria:
Graduate (Mandatory Any Stream)
Freshers are welcome to apply
Experienced candidates with BPO/Customer Service background preferred
Good communication skills in English
Basic computer knowledge required

Salary & Benefits:
Upto 40,000 (Experienced candidates)
Both side cab facility provided
Professional work environment
On-the-job training
Career growth opportunities within the organization

Work Details:
Rotational shifts
5 days working (2 rotational weekly off)
Voice-based customer support process

Why You Should Apply:

Excellent opportunity for fresh graduates to start their corporate career
Stable company with long-term growth prospects
Safe transportation facility for night shifts
Immediate joining opportunity
Professional and supportive work culture

Walk-in Interview Details:
Time: 10:00 AM 3:00 PM
Venue: InfoTech Centre
Old Delhi Gurugram Road, Dhundahera

Kindly mention "Palak" on your resume at the time of interview.
For more information, contact: 7303391661

Dont miss this opportunity to kick-start your career with a reputed organization!

Share this opportunity with friends and colleagues who are looking for a great start in the BPO industry.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Noida, Gurugram

Apply

[Freshers] Hiring For Domestic Voice || Gurugram at IGT Solutions

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
We are hiring Domestic Voice Process Executives for our Gurugram location. The role involves handling inbound and/or outbound calls, assisting customers with their queries, and providing excellent customer support.

Key Responsibilities:
Handle customer calls professionally and efficiently.
Provide accurate information and resolve customer queries.
Maintain a high level of customer satisfaction.
Follow company guidelines and call handling processes.
Maintain records of customer interactions.

Eligibility Criteria:
Qualification: Graduation mandatory (any discipline).
Communication: Good Hindi and basic English communication skills.
Experience: Freshers and experienced candidates can apply.
Availability: Must be able to join immediately.

Skills Required:
Good communication and interpersonal skills.
Basic computer knowledge.
Customer service orientation.
Ability to handle customer queries calmly and professionally.

Benefits:
Fixed salary up to 19,000/month.
Friendly work environment.
Opportunity to grow within the organization.
Location: Gurugram, Haryana

Interested candidates can apply directly or share their resume for immediate consideration.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

Apply

[Walk-ins] Freshers!! This Is Your Moment - Walk In To Omega Healthcare! at Omega Healthcare

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Greetings from Omega Healthcare!

We are hiring graduates with strong English communication skills for exciting opportunities in Healthcare RCM!

WALKIN DRIVE @ Omega Healthcare

Begin your career with Indias leading Healthcare Outsourcing

Company and grow in the rapidly expanding Healthcare RCM industry.

WalkIn Venue:
Omega Healthcare Headoffice, Wind Tunnel Road, Avalappa Layout, Muniyappa Layout, Murgeshpallya, Bengaluru 560017
Google Maps: https://maps.app.goo.gl/imcYt4dsdBRbg4eV7

Drive Days: Monday to Friday
Timings: 09:30 AM 03:30 PM
TakeHome Salary: Up to 18,000
Contact: Keerthi S - 7022739256 (Call/WhatsApp)

Open Position

AR Executive Night Shift (Semi voice Process)
Shifts: 5:30 PM 2:30 AM(US Shift)
Education: Graduates only BA, BBA, BCom, BSc, BCA, BE/BTech
Not eligible: Postgraduates, BPharma, MPharma, DPharma

Roles & Responsibilities AR Executive (Voice)
Contact US Insurance Payers to resolve claim issues (denials & nondenials)
Review systems for payments, adjustments, and selfpay updates
Identify and escalate trends or issues when necessary
Maintain SOP updates, Issue Logs, and Trend Trackers
Participate in RCM training sessions
Resolve complex patient account issues
Route noncalling accounts to the analytical team
Identify payer-level issues and support reprocessing activities

Eligibility Criteria
Freshers welcome
Age: Below 29 years
Excellent communication skills required
Not eligible: Postgraduates/Pharma streams (BPharma, MPharma, DPharma)

Important:
Please mention Keerthi S on the top of your resume as a reference when attending the interview.

Why Join Omega Healthcare?
Work in one of Indias fastestgrowing Healthcare BPO sectors
5day work week
Strong learning & career growth opportunities
Structured training for freshers
Be part of a leading global healthcare service provider
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Omega Healthcare
Location(s): Bengaluru

Apply

[Full Time] Phone Banking Officer For a leading Bank, Day Shift, sal 5lpa at Creative Hands HR

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Job description

Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore.

Work from Office. Direct walkin interview

(Candidates with excellent communication skills only can apply)

Immediate joiners only

Role & responsibility:

Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products.

Key Responsibilities:

- Displaying complete onus to customers queries / problems
- Delivering service with requisite courtesy and accuracy
- Adhering to product and process requirements, with nil errors
- Escalating customer issues to the right internal stakeholders
- Complying to service and sales guidelines
- Achieving Call Quality targets
- Resolving customer queries at the first instance of contact, with minimum call handling time

Cross-sell / upsell set products like
- Loans and mortgages
- Priority / elite accounts

Qualifications:

Optimal qualification for success on the job is:
Graduate or Post graduate from a recognized institution.
0- 5 years relevant role in voice customer service.

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:
Proficiency in systems related to Banking transactions and services.
Good communication skills in both English and local language.
Excellent lead generation and conversion skill.

Sal upto 5 lpa.

Immediate joining or short notice is required
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Creative Hands HR
Location(s): Hyderabad

Apply

[Full Time] Rack Decom Datatech Professional at Amazon

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on one of the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help. You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Data Services India Private Limited is looking for a Rack Decommissioning Data Technician to join our growing team in India. The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed from our facilities in India. Team members will also process large volumes of media containing customer data to ensure that all customer data is sanitized and protected. You will work in a team environment collaborating with other teams, which requires strong communication skills. Amazon Data Centers treat customer data with the utmost importance; selected candidates must be able to perform repetitive tasks without variance and adhere to strict Standard Operating Procedures (SOP) that ensure customer data is protected and handled properly. Key job responsibilities
Processing legacy hardware out of the data center facilities in India
Moving large enterprise equipment
Lift up to 49lbs and participate in team lifts of 50+ lbs
Hard drive removal and destruction
Creating/attaching labels and barcodes
Updating progress through a web ticketing systems
Documenting procedures
Escalating concerns to senior technicians and managers as needed/required
Work with basic PC components and hardware like:
1. HDD/SSD/Flash/Removable storage media
2. USB/FireWire/Esata A day in the life
You will work on decommission of data center infrastructure including racks, servers, and networking equipment following established SOPs as per workflow and ticket-based environment. Perform hardware operations such as rack installation, migration and systematic problem resolution. Maintain site organisation and cleanliness while demonstrating strong troubleshooting abilities. Physical requirements include lifting and racking equipment up to 20kg, potentially working in confined spaces or elevated locations. Must adhere to all health and safety guidelines as well as security protocols. Internal documentation and Projects About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. . Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth
We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 2+ years of computer hardware troubleshooting and repair experience
- Bachelors degree in information technology or computer science
- Knowledge of IT system hardware and network concepts - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience with computer hardware troubleshooting and repair
- Knowledge of server hardware and components
Job Classification
Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Mumbai

Apply

[Freshers] Fresher Hiring - Customer Support - International Voice Process at Conduent

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Walkin Drive Freshers!!
Venue Details - Conduent Business Services India LLP
Ground Floor, Aviator Building, ITPB,
Whitefield Road, Bangalore 560 066, India

Job Role: - Customer Experience Associate (International Voice process)
Exp: - Freshers (12th / Any Graduate / PG) Notice period: - Immediate.
Openings: - 500+ positions

JD: -
1. Freshers who are interested in Voice Process (Inbound calls)
2. Education Qualification Min. Intermediate/ 12th/ PUC / Graduate
3. Good English verbal and written skills required.
4. Preferred candidates willing to work with International BPO Industry
5. Provide product and service information to customers.
6. Identify and escalate issues to supervisors.
7. Respond to customer's issues on TAT.
8. Willing to work in night shifts (US time zones)

Shift Timings - US Shifts (Night Shift)
Work Mode - Work from Office

Contact / WhatsApp: Saahil :- 9036762700
For Queries: - Saahilisaq.sait@conduent.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Conduent
Location(s): Bengaluru

Apply

[Full Time] Hsbc - Customer Service Executive / 5 Days Work / 35k Inhand @malad at Teleperformance

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Profile: HSBC Arrow HQ - Inbound Voice Process
Process: Inbound Customer service
Qualification: Graduate
Location: Malad west, Mumbai

Eligibility:
Graduate with 1 Year international BPO Exp.
Good communication skills
Comfortable with Rotational shift
Shift Timings:
Between 6:00 AM - 9:00 PM (9-hour rotational shift)
5 days working with 2 rotational weekly offs
Salary:
CTC: 40,000
In-hand: 35,000

Apply Now,
Contact For More Details / Information
HR Aditya L - 7030023969
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

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[Full Time] Customer Support Voice- HR Amisha at Wipro

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Customer relationship administration
Meeting Customer's expectations / targets / metrics / Key Performance Indicators
Usage of the Customer's tools / Follow up of the Customer's processes & procedures
Management of all incoming requests.
Management of the backlog
Addressing all written / verbal requests and complaints received from the Customer
Process improvements proposals / implementation
Manages Customer relationship through providing daily operational support
Keeps Customer informed of progress at all stages
Skill Required
Computer (internet, MS Office package)
Good command of English (both written & spoken)
Customer relations management
Very good verbal communication skills
Rigorous and accurate working style
Job Location: Kolkata
Shift: Australian Shift (morning shift)
Mode of work: WFO / 5 days
Qualification: Only graduates/ Postgraduates
Communication level: B1 / SVAR 60
Experience: 0 to 2 yrs
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Kolkata

Apply

[Freshers] Fresher Talent wanted!! Your chance is now at Omega Healthcare at Omega Healthcare

Mon, 09 Mar 2026 12:00:00 +0530

Job Description
Greetings from Omega Healthcare!

We are hiring graduates with strong English communication skills for exciting opportunities in Healthcare RCM!

WALKIN DRIVE @ Omega Healthcare

Begin your career with Indias leading Healthcare Outsourcing

Company and grow in the rapidly expanding Healthcare RCM industry.

WalkIn Venue:
Omega Healthcare Headoffice, Wind Tunnel Road, Avalappa Layout, Muniyappa Layout, Murgeshpallya, Bengaluru 560017
Google Maps: https://maps.app.goo.gl/imcYt4dsdBRbg4eV7

Drive Days: Monday to Friday
Timings: 09:30 AM 03:30 PM
TakeHome Salary: Up to 18,000
Contact: Deeksha V Rao - 8722248885 (Call/WhatsApp)

Open Position

AR Executive Night Shift (Semi voice Process)
Shifts: 5:30 PM 2:30 AM(US Shift)
Education: Graduates only BA, BBA, BCom, BSc, BCA, BE/BTech
Not eligible: Postgraduates, BPharma, MPharma, DPharma

Roles & Responsibilities AR Executive (Voice)
Contact US Insurance Payers to resolve claim issues (denials & nondenials)
Review systems for payments, adjustments, and selfpay updates
Identify and escalate trends or issues when necessary
Maintain SOP updates, Issue Logs, and Trend Trackers
Participate in RCM training sessions
Resolve complex patient account issues
Route noncalling accounts to the analytical team
Identify payer-level issues and support reprocessing activities

Eligibility Criteria
Freshers welcome
Age: Below 29 years
Excellent communication skills required
Not eligible: Postgraduates/Pharma streams (BPharma, MPharma, DPharma)

Important:
Please mention Deeksha V Rao on the top of your resume as a reference when attending the interview.

Why Join Omega Healthcare?
Work in one of Indias fastestgrowing Healthcare BPO sectors
5day work week
Strong learning & career growth opportunities
Structured training for freshers
Be part of a leading global healthcare service provider
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Omega Healthcare
Location(s): Bengaluru

Apply

[Walk-ins] Malayalam Voice Process at Hexaware Technologies

Sat, 07 Mar 2026 12:00:00 +0530

Job Description

Direct Walk-in - Voice process (Customer Support)

Job description

Role: Malayalam Voice Process

Designation: Executive & Senior Executive

Languages Known: English along with Malayalam

Salary: 1.92 LPA

Interview Venue: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043

Work Location: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043

Qualification: Any graduate can be considered (arrears can be considered)

Notice period: Immediate Joiners preferable.

* Candidates from Coimbatore location will be preferrable.

Desired Candidate Profile:

Fresher or Experience in Outbound or Inbound calls with excellent communication.
Freshers with excellent communication can also be considered.
Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation).
Only Immediate joiners.
Should be able to communicate clearly, both written and in speech.
Should be comfortable working for 5 days with 2 days rotational offs.
Demonstrate strong typing skills with a minimum of 25 WPM and 90% accuracy.
Handle customer inquiries efficiently and professionally.
Resolve customer complaints and issues promptly.

Rounds of Interviews:

HR round (Direct Walkin)
Operations round
Typing test and Domain Test
Contact: Sudharsan & Akash
Contact Number: 9751289323 & 7094043108

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Hexaware Technologies
Location(s): Coimbatore

Apply

[Walk-ins] Hiring For International Voice Process /sat & Sun Off !ctc 10lac at Rivera Man Power

Sat, 07 Mar 2026 12:00:00 +0530

Job Description
Urgent Hiring | Multiple Roles | Leading MNC Clients
US Shift | Fixed Weekend Off | High Growth Opportunities

Rivera Manpower Services is hiring for exciting opportunities with leading global clients. If you are looking to grow your career in Insurance or Investment Banking operations, this is your chance!

Senior Analyst Insurance Process
CTC: Up to 10 LPA
Shift: US Shift

Role Overview
Act as the primary point of contact for the US onshore team

Manage multiple client accounts and stakeholder relationships

Handle end-to-end policy renewals and ensure timely completion

Manage the complete insurance policy lifecycle (documentation, compliance & renewals)

Provide benefits advisory support to clients and stakeholders

Resolve queries efficiently and improve operational processes

Collaborate with internal teams for smooth workflow

Ensure compliance with US Health Insurance regulations and guidelines

Eligibility Criteria
5+ years experience in International Voice Process

Experience in Insurance / Banking / Healthcare processes

Strong client and stakeholder management skills

Stable career history preferred

Excellent communication and organizational skills

Willing to work in US Shifts

Investment Banking Fraud Investigation Specialist

CTC: Up to 6.5 LPA
Shift: US / Rotational Shift
Week Off: Fixed Saturday & Sunday
Role Responsibilities
Investigate fraud alerts and suspicious transactions

Analyze transaction patterns and identify potential risks

Interact with customers via voice and email (Semi-Voice Process)

Ensure compliance with banking policies and fraud prevention guidelines

Maintain high accuracy and productivity standards

Eligibility Criteria
Minimum 1 year experience in International Voice Process (Mandatory)

Strong analytical and communication skills

Experience in banking or fraud investigation processes preferred

Immediate joiners preferred

Location: Bangalore
Call & Book Your Interview Slot Now!
9986267393
7829336202
9742630123
9380300644
Walk-in Interviews: Monday Saturday | 11:00 AM 4:00 PM
Job Classification
Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru

Apply

[Walk-ins] Customer Support Executive (Hindi Voice Process) at Teleperformance

Sat, 07 Mar 2026 12:00:00 +0530

Job Description
Job Title: Customer Support Executive (Hindi Voice Process)
Domain: Banking Domain
Location: Ambit IT Park, Ambattur, Chennai

Eligibility Criteria:
12th Pass or any Graduates can apply
Freshers can apply
Looking for Immediate joiners.
Complete DAY SHIFT

Language Requirement:
Malayalam
Hindi
Telugu
Tamil (with good communication in English)

Salary:
17,500 Take Home / 21,000 CTC (Malayalam)
15,500 Take Home / 19,000 CTC (Telugu/Hindi)
13,500 Take Home / 16,000 CTC (Tamil)

Work Schedule:
6 days working, 1 rotational week-off
Complete Day Shift
8hrs work & 1hr break (9hrs Shift)

Location:Teleperformance, Ambit IT Park, Ambattur

Contact:Sundari HR: 9043818863

NOTE: Mention Sundari HR on top of your resume while coming for a walk-in, give a call to the above contact number for virtual interview, before reaching or for any queries.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Ambattur

Apply

[Freshers] Customer Support Executive at Hexaware Technologies

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
WE ARE HIRING!!

Process : ( blended process )
*Shift Window : Day Shift*
Working Days : 6
*Week Offs : Sun off
Requirements-
- Graduate/ HSC fresher can apply
*Good communication*
Salary :
Fresher -15k
Experience up to 20k
Rounds of Interview
- Telephonic HR round
- Ops
Location - Ghansoli, Navi Mumbai

Email id : Shwetag17@hexaware.com
Contact no : 8108671430

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Freshers] Service Desk Analyst L1 at Wipro

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
WalkIn Drive Important Instructions
Please carry your updated resume and one Government ID proof.
Only the first 150 candidates will be allowed inside, so please arrive on time.
Candidates who have already attended the interview are not eligible to attend again for the next six months.
Do NOT carry personal laptops.
Pursuing candidates are not eligible.

Job Details
Role: Service Desk Analyst (Technical Support)
Support Modalities: Calls / Chats / Emails (No choice of modality)
Experience: 0 to 1 years
Location: Hyderabad
Work Mode: Work From Office (Mandatory 5 days/week)
Shift: Rotational, including night shifts (as per project requirement)
Transport: Oneway transport (Window: 7 PM to 7 AM | Radius: 30 km)
Office Hours: 9.5 hours per day
Distance: Candidate must be comfortable commuting to office
Communication: Excellent verbal & written communication skills required

Preferred Candidate Profile
Any Fresher Graduate or experienced candidate in Service Desk / Customer Support
Strong communication skills (verbal & written)
Basic understanding of technical troubleshooting
Immediate joiners preferred

Job Responsibilities
Assist end users with application issues, system administration queries, and network concerns.
Diagnose, prioritize, troubleshoot, and resolve IT incidents via call/chat/email/walkins.
Identify and escalate urgent tickets requiring immediate action.
Log all interactions and document activities accurately in the incident management tool.
Handle and resolve helpdesk requests efficiently.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Walk-ins] Hiring For Domestic Voice Process at IGT Solutions

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
IGT Solutions is hiring Customer Service Executives for a Domestic Voice Process (Customer Service) at our Gurugram location. We are looking for energetic and customer-focused candidates who can handle customer queries efficiently over calls.

Key Responsibilities:
Handle inbound/outbound customer calls professionally.
Resolve customer queries and provide accurate information.
Maintain high standards of customer service and satisfaction.
Follow company guidelines and call handling procedures.

Eligibility Criteria:
Graduation is mandatory.
Good Hindi and English communication skills required.
Bengali language will be an added advantage.
Freshers and experienced candidates can apply.

Salary & Benefits:
Salary: Up to 19,000 in hand
Attractive incentives
Career growth opportunities
Cab facility available during dark hours

Location: Gurugram, Haryana
Joining:
Immediate joiners preferred

Process:
Customer Service Domestic Voice Process

Interested candidates can apply now or share their resume.
POC - Sadhika (7300653870)

Walk-in Interview Details:
Venue:
IGT Solutions
Ground Floor, InfoTech Centre
Milestone 14/2, Old Delhi Gurugram Road
Dhundahera, Gurugram 122016, Haryana
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

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[Full Time] Executive AR Caller at CorroHealth

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Roles and Responsibilities :
Manage accounts receivable (AR) calls to resolve customer queries, disputes, and issues related to medical billing.
Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
Collaborate with internal teams such as revenue cycle management (RCM) staff to ensure timely resolution of AR issues.
Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
1-6 years of experience in AR calling or similar role in the US healthcare industry.
Strong knowledge of medical billing processes, regulations, and compliance requirements.
Excellent communication skills for effective interaction with patients/customers over phone calls.
Ability to work independently with minimal supervision while meeting productivity targets.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: CorroHealth
Location(s): Delhi, NCR

Apply

[Full Time] Language Interpreter - WFH - Gurgaon at Teleperformance (TP)

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Location : Permanent Work From Home || French, Nepali, Bengali, Punjabi

Hiring Type: Pan India (5 days a week, 2 rotational offs)
Work as a language Interpreter, facilitating effective communication between customers and clients.
Interpret conversations over telephone or video calls on demand.
Render the accurate meaning of conversations in consecutive interpretation mode between speakers of Nepali/Bengali/French and English.

Age Limit up to 38 Years.

Required Skills:
Excellent Communication skills in English and Nepali/French/Bengali (English is mandatory)
Strong interpersonal and listening Skills.
Basic computer knowledge and typing skills.
Comfortable with night shifts.
Must be willing and able to attend video conferencing with clients.

Salary details: Rs.4.2 - 5.2 LPA(based on last drawn salary and experience)

Interested candidates share your resume with the subject Interpreter Voice at barnali.dutta@teleperformancedibs.com

HR Barnali Dutta
7384484039
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Walk-ins] Freshers & Exp. Ar Callers End To End Rcm Us Healthcare Navi Mumbai at Us Healthcare End To

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
WE HAVE AN URGENT REQUIREMENT OF AR CALLERS & AR FOLLOW UP CANDIDATES
#AR follow-up with insurance companies & patients.
#To follow up on claims assigned.
#To Complete EDI rejections
#End to End RCM Knowledge
#Good knowledge of modifiers & softwares
Required Candidate profile
#EXPERIENCE : 01 TO 06 YEARS IN AR CALLING & FOLLOW UP US HEALTHCARE RCM
#NIGHT SHIFTS
#SALARY : 2.25 LPA TO 5.50 LPA + INCENTIVES
#CALL/WATSAPP : PRAYAG : 9911985567
#vrtalenthunters6210@gmail.com
Perks and benefits
#best Salary & Incentives Plans Walk-ins directly.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Us Healthcare End To
Location(s): Mumbai

Apply

[Full Time] Accounts Receivable Caller (Hospital Billing & Physician Billing) at CorroHealth

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
About the company:
CorroHealth is the leading provider of clinically led healthcare analytics and technology-driven solutions, dedicated to positively impacting the financial performance for physicians, hospitals, and health plans. With over 17,000 employees worldwide, CorroHealth offers integrated solutions, proven expertise, intelligent technology, and scalability to address needs across the entire revenue cycle. Our global presence extends over 10 locations, including the United States, India, and the United Kingdom, enhancing our ability to deliver exceptional service on a large scale. More information can be found at corrohealth

Role & responsibilities:
AR Caller (Voice process)
Must have hands-on experience into Hospital Billing or Physician Billing.

Preferred candidate profile :-
Work From Office
Good knowledge in RCM/AR
Immediate joiner (Preferred)
Must have experience in Hospital Billing or Physician Billing.
Experience: 1 Year to 5 Year

Location:- NCR [Noida]

Perks and benefits :
Salary: Industry Standards
Night Shift
Two side cab & Dinner allowance will provide.

Job Classification
Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Full time
Contact Details:
Company: CorroHealth
Location(s): Noida, Gurugram

Apply

[Full Time] Language Interpreter - WFH at Teleperformance (TP)

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Location : Permanent Work From Home || French, Nepali, Bengali

Hiring Type: Pan India (5 days a week, 2 rotational offs)
Work as a language Interpreter, facilitating effective communication between customers and clients.
Interpret conversations over telephone or video calls on demand.
Render the accurate meaning of conversations in consecutive interpretation mode between speakers of Nepali/Bengali/French and English.

Eligibility Criteria: Graduates and above

Age Limit upto 38 Years.

Required Skills:
Excellent Communication skills in English and Nepali/French/Bengali
Strong interpersonal and listening Skills.
Basic computer knowledge and typing skills.
Comfortable with night shifts.
Must be willing and able to attend video conferencing with clients.

Salary details: Rs.4.2 - 5.2 LPA(based on last drawn salary and experience)

Interested candidates share your resume with the subject Interpreter Voice at Bontika.bordoloi@teleperformancedibs.com
HR Bontika - 8258940601

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Full Time] WFH_/International Language Interpreter at Teleperformance (TP)

Fri, 06 Mar 2026 12:00:00 +0530

Job Description
Location : Permanent Work From Home || French, Nepali, Bengali

Hiring Type: Pan India (5 days a week, 2 rotational offs)
Work as a language Interpreter, facilitating effective communication between customers and clients.
Interpret conversations over telephone or video calls on demand.
Render the accurate meaning of conversations in consecutive interpretation mode between speakers of Nepali/Bengali/French and English.

Age Limit up to 38 Years.

Required Skills:
Excellent Communication skills in English and Nepali/French/Bengali (English is mandatory)
Strong interpersonal and listening Skills.
Basic computer knowledge and typing skills.
Comfortable with night shifts.
Must be willing and able to attend video conferencing with clients.

Salary details: Rs.4.2 - 5.2 LPA(based on last drawn salary and experience)

Interested candidates share your resume with the subject
"Interpreter Voice"at
HR Ashutosh Sinha
8812931558/ashutosh.sinha@teleperformancedibs.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Delhi, NCR

Apply

[Freshers] Data Entry Operator at Takecare Manpower

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
CONTACT Chandar HR -8220159052 call me anytimeInteract with customers over a call with strong communication
Inbound outbound to generate sales, increase revenue & build customer relationships
Ability to handle a pressures over a customer call
Required Candidate profile
Qualification: Any Degree,(2023,2024&2025)
Freshers (No Backlogs
salary - 16k take home
Language Required-(tamil) with Common English
preferred location-AlwarpetCONTACT -Chandar HR 8220159052
Perks and benefits
PF,ESI & INCENTIVES ,LUNCH PROVIDE
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Takecare Manpower
Location(s): Chennai

Apply

[Freshers] International Voice Process Executive at IntouchCX

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
Role & Responsibilities

We are seeking enthusiastic and customer-oriented professionals to join our International Voice Support Team. The ideal candidate will possess excellent communication skills (C1 level or equivalent), be comfortable working in night shifts, and demonstrate a passion for delivering outstanding customer service to clients across global markets.

Key Responsibilities

Handle inbound and outbound customer calls from international clients.
Provide prompt and accurate responses to customer queries and concerns.
Troubleshoot issues related to products, services, or orders.
Maintain a high level of professionalism, empathy, and customer satisfaction during all interactions.
Accurately document customer interactions and feedback in the CRM system.
Collaborate with internal teams to resolve complex customer cases.
Meet or exceed defined performance metrics such as response time, quality, and customer satisfaction.

Required Skills & Qualifications

Excellent English communication skills minimum C1 proficiency.

Minimum 6 months of experience in an International Voice Process.

Freshers are not eligible for this role.

Ability to work night shifts.

Benefits
Attractive salary package with performance-based incentives.

Opportunity to work with global clients and gain international exposure.

Continuous training and career growth opportunities.

Interested people share your resume to 8639982057
Mention name as Charitha HR on top of resume

DISCLAIMER:
Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Executive & Sr. Executive - RCM Services at CorroHealth

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
AR Caller [Voice process]- any RCM Experience
Must have experience in RCM
Preferred candidate profile :-
Work From Office
Good knowledge in RCM/AR
Immediate joiner only
Must have experience in Physician billing only
Experience: 06 Months to 2 Years

Preferred candidate profile
Good knowledge in RCM/AR
Location:- Sector 142, NCR [Noida]
Perks and benefits :
Salary best in industry
Night Shifts
Two side cab & Dinner allowance will provide
Drop your CV's at
HR Deepti- 7428878070
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: CorroHealth
Location(s): Noida, Gurugram

Apply

[Freshers] International Voice Process Executive-Immediate Joiners at IntouchCX

Thu, 05 Mar 2026 12:00:00 +0530

Job Description
INTOUCHCX

Job Title: Customer Support Executive International Voice Process
Job Summary
We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards.

Key Responsibilities
Handle inbound and/or outbound voice calls from international customers
1 year of technical support experience is mandatory.
Maintain a high level of customer satisfaction through effective communication
Document customer interactions accurately in CRM systems
Adhere to process guidelines, quality standards, and compliance policies
Meet individual and team performance metrics (AHT, CSAT, QA, etc.)
Escalate complex issues to the appropriate department when required

Eligibility / Requirements
Excellent verbal and written communication skills in English
Ability to understand international accents
Graduate or Undergraduate (as per process requirement)
Freshers or candidates with relevant BPO experience can apply
Willingness to work in night shifts / rotational shifts
Basic computer knowledge and typing skills

Preferred Skills
Prior experience in international voice support (added advantage)
Customer-centric approach with problem-solving skills
Active listening and empathy
Ability to multitask and work under pressure

Work Conditions
5 days working with 2 rotational week-offs
Night shifts (as per international time zones)
Work from Office

Interested candidates,please contact HR Prasanna - 7093053209
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Walkin Drive -06th-march-26||apar Specialist (voice Process) Spe at Cognizant

Wed, 04 Mar 2026 15:43:24 +0530

Job Description
Mega Walk-in drive-06th-March-2026
We are looking for APAR Specialist-International Voice process experience in Finance/banking Process.

Experience-2-5 years
Level - SPE
Work Location - Hyderabad
Notice - Immediate to 30 days.
Academics: B.Com/M.Com/MBA

Candidate should have exposure in voice process into Finance & Accounting.

Responsibilities:
Customer Master Setup/Updates
Cash/Payment Application
Run Dunning Report
Research customer account and communicate with Customer or client to clear customer discrepancies.
Reconciliation and month close activities
Periodic contract pricing updates
Skills:
Good Verbal & Written Communication
Knowledge on SAP Application Preferred
Customer/Client Focused attitude
Eye for details.
Problem solving skills.
Any Visual basic or Macro skill are additional advantage.
Work from Office
Venue: Cognizant Technology Solutions
Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081

Job Classification
Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

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[Freshers] Hiring For International Voice Process at IntouchCX

Wed, 04 Mar 2026 12:01:22 +0530

Job Description
Role & responsibilities :

We are seeking enthusiastic and customer-oriented professionals to join our International Voice Support Team. The ideal candidate will possess excellent communication skills (C1 level or equivalent), be comfortable working in night shifts, and demonstrate a passion for delivering outstanding customer service to clients across global markets.
Key Responsibilities:
Handle inbound and outbound customer calls from international clients.
Provide prompt and accurate responses to customer queries and concerns.
Troubleshoot issues related to products, services, or orders.
Maintain a high level of professionalism, empathy, and customer satisfaction.
Accurately document customer interactions and feedback in the CRM system.
Collaborate with internal teams to resolve complex customer cases.
Meet or exceed defined performance metrics such as response time, quality, and customer satisfaction.
Required Skills & Qualifications:
Excellent English communication skills minimum C1 proficiency (both verbal and written), minimum 6 months of experience into international voice process , Freshers are not eligible
Ability to work night shifts.
Looking for Immediate joiners.
Strong problem-solving skills and customer-centric mindset.
Ability to work in a fast-paced, target-driven environment.
Benefits:
Attractive salary package with performance-based incentives.
Opportunity to work with global clients and enhance international exposure.
Continuous training and career growth opportunities.

Contact : HR Chohana Charitha

Interested people drop your Resume to 8639982057

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Walk in - AR Callers - Fresher - Healthcare at Omega Healthcare

Wed, 04 Mar 2026 12:00:00 +0530

Job Description
H
Job Description - Omega Healthcare Chennai

Role: International voice process
Meet HR Rumal

Walk in: Omega Health Care Management Services
RMZ Millenia Business Park Phase 1 Ground floor
11, MGR Main Road, Kandanchavadi, Perungudi, Chennai 600096
(Landmark: Thanthi TV building)

Shift:
US Shift (Night Shift)
6:30 PM 3:30 AM

Job Role:
Follow up with insurance companies for pending medical claims.
Monitor accounts receivable (AR) status and resolve issues.
Training will be provided No prior experience required!
Eligibility Criteria
For Process Executive AR
Education: Any UG/PG (Except MBA & Life Science)
Experience: Freshers welcome
Age: Up to 30 years (Will be considered only as fresher)
Skills:
Strong verbal communication (English)
Basic computer knowledge
Willing to work in night shifts
Immediate joiners preferred
Salary & Benefits
Role Process Executive AR

CTC 23,000

Take Home 18,000
Both Pickup & Drop Cab Facility
Fixed Weekend Off Saturday & Sunday
Attractive Incentives + Quarterly Bonus
Excellent Learning Platform for Freshers
Kickstart Your Career with Omega Healthcare!
Join a global leader in healthcare BPO and build your professional future today.
Regards,
HR - Rumal

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Omega Healthcare
Location(s): Chennai

Apply

[Freshers] International Voice Process Executive at IntouchCX

Wed, 04 Mar 2026 12:00:00 +0530

Job Description
We are seeking experienced professionals for our International Voice Process team. The ideal candidate must have strong communication skills, prior experience in international voice support, and the flexibility to work night and graveyard shifts.

Key Responsibilities
Handle inbound and/or outbound international customer calls.

Provide prompt, accurate, and professional customer support.

Resolve customer queries efficiently while ensuring high customer satisfaction.

Maintain quality standards and adhere to process guidelines.

Meet individual and team performance targets (KPIs).

Accurately document customer interactions in CRM systems.

Eligibility Criteria
Experience: Minimum 6 months to 5 years of experience in an International Voice Process (mandatory).

Freshers are not eligible.

Candidates with only domestic voice experience will not be considered.

Language Proficiency: C1 level proficiency in English (advanced verbal and written communication skills required).

Strong listening skills and neutral accent preferred.

Ability to handle US/UK/AU customer interactions confidently.

Basic computer knowledge and typing skills required.

Work Schedule
Must be willing to work in Night Shifts / Graveyard Shifts.

Required Skills
Excellent communication and interpersonal skills.

Strong problem-solving ability.

Ability to work in a fast-paced environment.

Team player with a positive attitude.

Apply now by sharing your resume to charitha.kurapati@intouchcx.com (OR) (+91) 8639982057

DISCLAIMER:
*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.

Mention HR Charitha on resume
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in Drive For Client Service & Support - Voice at ADP

Wed, 04 Mar 2026 12:00:00 +0530

Job Description
Walk-in Drive - experienced in International Voice @ ADP Hyderabad

Timing: 2:00 PM to 4 PM
Date: 9th , 11th and 12th March 2026
ADP is hiring a Client Support Specialist.

Job Summary
We are seeking a seasoned, professional International Voice Support Executive with 2-7 years of experience to handle high-level, complex customer interactions. The ideal candidate will have a neutral or American accent, exceptional, empathetic communication skills, and a proven track record of meeting strict KPIs (CSAT, AHT, FCR) in an international voice process.
Key Responsibilities
Customer Interaction: Handle inbound/outbound calls from [US/UK] customers, providing professional, and empathetic service.
Problem Resolution: Resolve complex customer queries, complaints, and technical issues, acting as a point of escalation.
Performance Metrics: Consistently meet or exceed Key Performance Indicators (KPIs) such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR).
Quality & Compliance: Adhere to strict quality guidelines, compliance policies, and data security standards.
Mentorship (Optional but common for 5yrs exp): Support team leaders in coaching new hires or assisting team members with complex scenarios.

Required Candidate Profile
Experience: Minimum 2+ years of relevant experience in an International Voice process .
Communication: Excellent spoken and written English
Skills: Strong active listening, negotiation, and problem-solving abilities.
Flexibility: Willingness to work in night shifts or 24/7 rotational shifts.
Education: Any graduate or equivalent degree.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: ADP
Location(s): Hyderabad

Apply

[Walk-ins] Calling All Freshers! Join the Omega Healthcare Walk-In Drive at Omega Healthcare

Wed, 04 Mar 2026 12:00:00 +0530

Job Description
Greetings from Omega Healthcare!

We are hiring graduates with strong English communication skills!

WALKIN DRIVE @ Omega Healthcare
Kickstart your career with Indias leading Healthcare Outsourcing

Company and step into the fastgrowing Healthcare RCM industry!

WalkIn Venue:
Omega Healthcare, Wind Tunnel Road, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru 560017

Google Maps: https://maps.app.goo.gl/imcYt4dsdBRbg4eV7

Drive Days: Monday to Friday
Timings: 09:30 AM 03:30 PM
TakeHome Salary: 15,000 18,000
Contact: Janifer R / 7090082451 (Call/WhatsApp)

Positions Available

1. AR Executive Night Shift (Voice Process )
Shift: 5:30 PM 2:30 AM Or 6:30 PM - 3:30 AM (US Shift)
Education: Graduates only (BA, BBA, BCom, BSc, BCA, BE/BTech)
Not eligible: Postgraduates, BPharma, MPharma, DPharma

2. Medical Billing Day Shift (NonVoice)
Shift: 8:00 AM 5:00 PM
Education: Graduates only (BA, BBA, BCom, BSc, BCA)

Eligibility Criteria
Freshers eligible
Age: Below 29 years
Strong communication skills required
Not eligible: Postgraduates, BPharma, MPharma, DPharma

Important
Please mention Janifer R on top of your resume as a reference when you attend the interview.

Roles & Responsibilities
AR Executive (Voice):
Call US Insurance Payers regarding claim issues (denials & nondenials)
Review systems for resolution: Payments, Adjustments, Selfpay
Identify trends/issues and escalate when required
Maintain trackers (SOP updates, Issue Logs, Trend Logs)
Participate in RCM training
Investigate and resolve complex account issues
Route noncalling accounts to analysts
Identify payerlevel issues and support reprocessing tasks

Medical Billing (NonVoice):
Review claim documents and update records accurately
Maintain process logs and trackers
Support endtoend RCM operations with accuracy

Why Join Omega Healthcare?
Rapidly growing Healthcare BPO sector
5 Days working.
Excellent career growth potential
Structured training for freshers
Work with one of Indias largest healthcare service providers
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Omega Healthcare
Location(s): Bengaluru

Apply

[Freshers] Quality Manager/Training Manager at Concentrix

Tue, 03 Mar 2026 12:00:00 +0530

Job Description
Role: KYC, AML and Transaction Monitoring
Designation: Quality Manager
Location: Bangalore
Experience: 8 to 10 Years of experience (Managed a Team to 20 QAs /Trainers, Client facing role, represented a Program / multiple LOBs / location)
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations
Role and Key Responsibilities:
Drive continuous improvement for TQ and Delivery.
Manage Call Quality & Client related KPI's.
Evaluate effectiveness of TQ interventions .
Strengthen Training & Quality management processes / framework to improve quality of delivery.
Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet the client's expectations.
Drive Process control & Compliance in addition to managing the Audit requirements.
Ensure knowledge consistency through calibration, quizzes, D-Sat scrubbing etc.
Interact and streamline channels of communication with other Functions and Clients.
Provide quality floor support, feedback, refresher and corrective training
Support cross process / location teams.
Support the Quality and Compliance teams to perform audits and follow ups based on observations highlighted.
Key Skills and knowledge:
Strong presentation and facilitation skills
Strong attention to detail
Time management and organizational skills
Communication and interpersonal skills; ability to work across departments and levels and drive common goals / objectives
Must be from an International Banking background worked for US / UK / EMEA markets
Must have worked in a Chat / Voice support (Preferably Chat) process
Ability to deliver feedback confidently with clarity
Passion for specific worktype, including knowledge of internal and external tools; and sources of information
Ability to deliver feedback confidently with clarity
Strong problem-solving skill and experience in conducting investigations
Eye for detail
Hands-on experience in conducting KYC processes, customer due diligence, or anti-money laundering (AML) investigations for similarly regulated entities such as international banks and other financial institutions

Edu Qualification: Graduation

POC : Vidya - 9980551106

Disclaimer: -
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Concentrix
Location(s): Bengaluru

Apply

[Full Time] Voice Process Executive at HCLTech

Tue, 03 Mar 2026 12:00:00 +0530

Job Description
Associate Customer Care Voice (Work From Home)

Industry: IT Services & Consulting
Department: Customer Service International
Employment Type: Work From Home

Interested Candidates
Applicants can share their resumes at: shine.albert@hcltech.com

Role Overview

The Associate Customer Care professional is responsible for delivering exceptional customer service by handling complex customer interactions and resolving escalated issues. This role directly contributes to achieving high customer satisfaction and strong Net Promoter Scores (NPS). In addition to customer interaction, the position involves supporting team development through coaching, feedback, and training.
A service-oriented mindset, strong communication skills, and a commitment to continuous improvement are essential for ensuring seamless customer experiences.

Key Responsibilities
Manage complex inbound and outbound customer calls with professionalism and accuracy.
Resolve escalated issues using strong analytical, communication, and problemsolving skills.
Follow escalation protocols for matters beyond individual scope while maintaining high firstcall resolution.
Monitor customer interactions to ensure quality standards and compliance with procedures.
Provide constructive feedback and coaching to team members to enhance performance.
Support training and onboarding of new hires, promoting a collaborative and growthfocused environment.
Contribute to process improvement initiatives to enhance call handling efficiency and customer satisfaction.
Required Skills & Competencies
Strong understanding of customer service principles and a customerfirst mindset.
Excellent verbal and written communication skills.
Ability to analyze problems, identify root causes, and implement effective solutions.
Familiarity with performance metrics, SLAs, and quality benchmarks.
Strong adherence to company policies, confidentiality, and ethical standards.
Must-Have Skills
Customer Focus
Customer Satisfaction Management
Customer Service Support
Verbal Communication
Written Communication
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: HCLTech
Location(s): Noida, Gurugram

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[Full Time] Customer Care Executive - Blended Process at Hexaware Technologies

Tue, 03 Mar 2026 12:00:00 +0530

Job Description
*Urgent Hiring || International Inbound Voice Process || 80% Calls & 20% Emails and Chats*

*Process : Customer Service*

Openings for Customer Service (International Voice Process)
Skills - Excellent English communication
Education - 12th Pass/Graduate
Experience - Min 6 Months in International Voice Process

*Salary up to 25k in hand + 1250rs Night Allowance*

Days of Working - 5 Days
Week off - 2 Days (Sat-Sun)
Shifts Window - 5.30 PM to 6.30AM (Any 9 Hrs.)
Mode - Work From Office

If interested ping me on 7400305311
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

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[Freshers] Hiring For Premium Us Voice Process at Wipro

Tue, 03 Mar 2026 12:00:00 +0530

Job Description
Role & responsibilities
Ensure timely and accurate service delivery at defined productivity levels
Build client & domain knowledge to be able to deliver a resolution on the first conversation
Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
To strive to create a healthy and fun filled Environment in the team
Display interpersonal skills in handling the day-to-day operations on the floor
Adhere to Customer Service Attendance & Accountability policies
Execute issue /query resolution and ensure proper documentation & follow-up
Maintain Internal & Client level delivery quality on calls, chats & email conversations
Identify, share and support operational improvements

Preferred candidate profile
Very Good written & spoken communication skills
Should be flexible to work in rotational shifts in 24*5 work environment
Proficient in computer usage and Basic knowledge on MS Office
Pro-active & Positive Attitude
Ability to Work efficiently and effectively in a team
Excellent Customer facing Skills and Ability to build Rapport
Should have the ability to escalate issues with a view to bringing about a win-win resolution

Education Eligibility:

Graduates in B.com, BBA, BA, BCA, B.Sc. and 3-year degree courses except Stats, Maths and Eco Hons, Freshers and candidates with relevant BPO experience eligible (Maximum 2.5 years of relevant experience can be considered.)
Full-time MBA, BE, B Tech graduates with minimum 6 months of relevant experience can apply.
No B.tech and MBA freshers are eligilble
Required excellent communication skills
Both Side cabs
Pancard and aadhar card is mandate
Night shifts

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Noida, Gurugram

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[Freshers] Trainer II at Concentrix

Tue, 03 Mar 2026 12:00:00 +0530

Job Description
Designation: Trainer II
ROLE: - Process Trainer
LOCATION: -Bangalore
YEARS OF EXPERIENCE: - 3+ Years

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.

Role and Key Responsibilities:
Accountable for achieving individual training performance metrics
Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards
Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations
Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis
Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures.

Key Skills and knowledge:
1 year of training or teaching experience (with proven classroom Management experience) preferred
Strong communication, articulation and interpersonal skills to hold the batch together and drive Client and Concentrix Learning objectives
Manage retention during training
Consistent alignment with operations by auditing calls, understanding needs, conducting refreshers, training NHT batches as required
Demonstrate innovation in training by carrying floor requirements into classroom training.
Maintain Data and MIS as per training BPMS / requirement
Support intra & inter function collaboration
Proactively sharing best practices across locations to add value
Contribute to process improvements and innovation in the training function
Attend TTT for all client requirements
Interface with customers as needed
Conduct Training Need analysis and share feedback with stakeholders
Meet the monthly Conversion & Effectiveness targets
Provide Feedback on New Hires on V&A and Soft Skills
Call monitoring as per requirement
Must be ready to conduct refresher training, call monitoring, feedback session 85% of the time
Strong presentation and facilitation skills
Strong attention to detail
Time management and organizational skills
Communication and interpersonal skills; ability to work across departments and levels and drive common goals / objectives
Incumbent must be from an International Banking background worked for US / UK / EMEA market
Must have worked in Chat / Voice support (Preferably Chat)

Educational Qualification:
Graduate / post-graduate
POC - Divya Shetty - 9082132641 (divya.shetty1@concentrix.com)
Preethi Pandey - 9035453350 (preeti.pandey3@concentrix.com)

Disclaimer:
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Concentrix
Location(s): Bengaluru

Apply

[Full Time] International Voice Process Executive at Hexaware Technologies

Tue, 03 Mar 2026 12:00:00 +0530

Job Description
*Urgent Hiring || International Inbound Voice Process || 80% Calls & 20% Emails and Chats*

*Process : Customer Service*
Openings for Customer Service (International Voice Process)
Skills - Excellent English communication
Education - 12th Pass/Graduate
Experience - Min 6 Months in International Voice Process
*Salary up to 25k in hand + 1250rs Night Allowance*
Days of Working - 5 Days
Week off - 2 Days 1 Rotational 1 Sunday
Shifts Window - 5.30 PM to 6.30AM (Any 9 Hrs.)
Mode - Work From Office
If interested ping me on : 8108671430
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Freshers] International Voice Process Executive at IntouchCX

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
We are hiring experienced candidates for an International Voice Process. The role involves handling inbound and outbound calls with international customers, providing excellent customer service, and resolving queries efficiently.

Key Responsibilities:
Handle inbound and outbound calls with international clients.

Provide accurate information and resolve customer queries.

Maintain high levels of customer satisfaction.

Meet quality and performance targets.

Document customer interactions in CRM systems.

Follow communication scripts and company guidelines.

Eligibility Criteria:
Minimum 6 months to 4 years of experience in International Voice Process (Mandatory).

Strictly No Freshers.

Domestic BPO experience will not be considered.

Excellent verbal and written English communication skills.

Willingness to work in night shifts and graveyard shifts.

Strong problem-solving and customer-handling skills.

Basic computer knowledge.

Preferred Skills:
Neutral accent with clear pronunciation.

Ability to handle irate customers professionally.

Target-oriented and performance-driven mindset.

Immediate joiners preferred.

Apply now by sharing your resume to yasmidha.noor@intouchcx.com (OR) (+91) 7386528418
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Quality Manager at Concentrix

Mon, 02 Mar 2026 12:00:00 +0530

Job Description

Quality Assurance:
Oversee quality monitoring processes and ensure adherence to SOPs and KPIs.
Supervise quality analysts and ensure timely audits and feedback loops.
Analyze quality data to identify trends, gaps, and areas for improvement.
Develop and implement quality improvement plans in collaboration with operations.
Conduct calibration sessions to ensure consistency in evaluations.
Support root cause analysis and corrective action planning.
Candidate Profile

Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred
Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)
Strong communication skills, both written and verbal
Proficiente in Microsoft Office
Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable
Strong understanding of adult learning principles and instructional design.
Excellent communication, presentation, and leadership skills.
Ability to analyze data and generate actionable insights.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Concentrix
Location(s): Mumbai

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[Full Time] Megha Hiring For International Customer Service- Voice Process at IntouchCX

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
Job Title: International Voice Process
Location: Hyderabad
Experience: 6 months and above Experience into international Voice process
Employment Type: Full-Time
Shift: Night Shift / Rotational Shift

Job Summary:
We are hiring International Voice Process professionals to handle inbound/outbound phone calls from international customers and deliver excellent customer service. You will be responsible for understanding customer queries, resolving issues, and ensuring high customer satisfaction.

Key Responsibilities:
Handle international inbound & outbound calls professionally.
Assist customers with queries, complaints and product/service information.
Maintain call logs and update CRM systems accurately.
Achieve quality & performance targets (AHT, CSAT).
Maintain customer satisfaction goals and follow process guidelines.

Qualifications & Skills:
Any Graduate / 12th Pass (as required).
Excellent English communication skills (verbal & written).
Basic computer and typing skills.
Willingness to work night shifts / rotational shifts.
Good listening, problem-solving & customer handling skills.

What We Offer:
Competitive salary
2 way Cab facility
On-the-job training & career growth opportunities.
5-day work week with rotational offs.

How to Apply:
Interested candidates can apply with updated CV on Naukri.com
You can also share your CV via
email: divya.mugalikar@intouchcx
Or conctact: HR Divya 8660530720
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Hiring For International voice process at IntouchCX

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
Mention HR Naaz on your resume - contact 9154225747

Role & responsibilities We are seeking enthusiastic and customer-oriented professionals to join our International Voice Support Team. The ideal candidate will possess excellent communication skills (C1 level or equivalent), be comfortable working in night shifts, and demonstrate a passion for delivering outstanding customer service to clients across global markets.

Key Responsibilities:
Handle inbound and outbound customer calls from international clients.
Provide prompt and accurate responses to customer queries and concerns.
Troubleshoot issues related to products, services, or orders.
Maintain a high level of professionalism, empathy, and customer satisfaction.
Accurately document customer interactions and feedback in the CRM system.
Collaborate with internal teams to resolve complex customer cases.
Meet or exceed defined performance metrics such as response time, quality, and customer satisfaction.

Required Skills & Qualifications:
Excellent English communication skills minimum C1 proficiency (both verbal and written), minimum 6 months of experience into international voice process , Freshers are not eligible
Ability to work night shifts (US/UK time zone).
Strong problem-solving skills and customer-centric mindset.
Ability to work in a fast-paced, target-driven environment.

Benefits:
Attractive salary package with performance-based incentives.
Opportunity to work with global clients and enhance international exposure.
Continuous training and career growth opportunities.
Contact - Hr Naaz
Phone number - 9154225747
Email - shahistha.naaz@intouchcx.com
Mention HR Naaz on your resume - contact - 9154225747

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] German Language Expert-Account at Capgemini

Mon, 02 Mar 2026 12:00:00 +0530

Job Description
Your RoleTotal Expeience2-4 Years Location:Mumbai, Pune, Bangalore, Hyderabad, Gurugram
Handle German user issues received via call, email, or chat and create ITSM/ServiceNow tickets.
Gather complete information, prioritize incidents , and assign severity based on criticality.
Provide SOPbased L1 resolution for incidents and service requests.
Dispatch tickets to L2/L3 teams for issues beyond L1 scope.
Maintain clear communication with endusers throughout the request/incident lifecycle.
Your Profile
Goethe certificate- B2/C1 certification OR BA/MA in German language (mandatory).
Strong German speaking and writing proficiency .
Experience handling German language calls .
Basic knowledge of ITIL processes and ticketing tools (ITSM/ServiceNow preferred).
Experience in document/ticket translation .
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Capgemini
Location(s): Mumbai

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[Full Time] Hiring For customer support Non Voice process (US Shift) at Cognizant

Sun, 01 Mar 2026 12:00:00 +0530

Job Description

Experience: 1 year to 3 years of experience in Customer Support
Skill : Customer Support Experience Mandatory with Excellent Communication Skill
Eligibility : Any Graduate
Experience in Customer Support background
Flexible to work in Shifts
Working Model :Work from Office.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Coimbatore

Apply

[Full Time] Hiring For customer support voice process (US Shift) at Cognizant

Sun, 01 Mar 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Participate in training sessions to enhance communication skills, product knowledge, and process understanding.
Desired Candidate Profile
1-4 years of experience in BPO/Call Centre environment handling international voice processes (US/UK).
Excellent Communication Skills with strong verbal & written English proficiency.
Ability to work on rotational shifts including night shifts (US shift).
Strong Soft Skills Training certification required; additional certifications like VNA/BPO/CSE preferred.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Hiring For customer support Non Voice process (US Shift) at Cognizant

Sun, 01 Mar 2026 12:00:00 +0530

Job Description

Experience: 1 year to 3 years of experience in Customer Support
Skill : Customer Support Experience Mandatory with Excellent Communication Skill
Eligibility : Any Graduate
Experience in Customer Support background
Flexible to work in Shifts
Working Model :Work from Office.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Hiring For customer support voice process (US Shift) at Cognizant

Sun, 01 Mar 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Participate in training sessions to enhance communication skills, product knowledge, and process understanding.
Desired Candidate Profile
1-4 years of experience in BPO/Call Centre environment handling international voice processes (US/UK).
Excellent Communication Skills with strong verbal & written English proficiency.
Ability to work on rotational shifts including night shifts (US shift).
Strong Soft Skills Training certification required; additional certifications like VNA/BPO/CSE preferred.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Coimbatore

Apply

[Full Time] International Voice Process- Experienced only at IntouchCX

Sun, 01 Mar 2026 08:10:05 +0530

Job Description
Are you a confident communicator with a global mindset?

Join our vibrant team as an International Voice Process Executive and become the voice of our brand, delivering world-class customer experiences to clients across international markets.

What Youll Do
Handle inbound & outbound calls with international customers professionally

Resolve customer queries efficiently while ensuring high satisfaction levels

Provide accurate information about products, services, and processes

Meet and exceed quality and performance metrics

Maintain proper documentation of customer interactions

Collaborate with internal teams to ensure seamless issue resolution

What Were Looking For
6 months to 4 years of experience in International Voice / BPO / Customer Support

Excellent verbal communication skills in English (neutral accent preferred)

Strong listening and problem-solving abilities

Customer-centric mindset with a positive attitude

Comfortable working in night shifts & graveyard shifts

Basic computer proficiency and multitasking skills

What Makes You Stand Out
Experience handling US/UK/Australian processes

Ability to work under pressure and meet deadlines

Quick learner with adaptability to changing processes

Team player with a professional approach

What We Offer
Attractive salary

Career growth & internal promotions

Training & skill development programs

Supportive and energetic work environment

Want to be part of our team? Apply now by sharing your resume to yasmidha.noor@intouchcx.com (OR) (+91) 7386528418
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] International Voice- Sales Process at IntouchCX

Sat, 28 Feb 2026 12:00:00 +0530

Job Description
We are looking for dynamic, result-driven professionals who thrive in a high-energy international sales environment. If you have proven experience in International Voice Sales and the confidence to close deals with global customers this opportunity is for you.

Strictly No Freshers
Domestic Voice Experience Not Considered

Key Responsibilities
Handle outbound/inbound international sales calls (US/UK/Australia processes)

Pitch products/services effectively to international customers

Understand customer needs and provide tailored solutions

Achieve and exceed monthly sales targets

Maintain accurate records of sales interactions in CRM systems

Ensure high-quality customer experience while driving revenue

Eligibility Criteria
Minimum 6 months to 4 years of experience in International Voice Sales Process

Experience in US/UK/Australian sales campaigns preferred

Strong closing skills with a proven sales track record

Excellent communication skills with neutral or global accent

Confident, persuasive, and target-oriented personality

Must be comfortable working permanent night shifts / graveyard shifts

What Were Looking For
Go-getter attitude with hunger to earn incentives

Strong objection-handling and negotiation skills

Ability to work under pressure and meet sales KPIs

Team player with professional work ethics

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Technical Support Agent at Genpact

Fri, 27 Feb 2026 12:00:00 +0530

Job Description

Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Technical Support Agent, Process Associate Customer Care
Responsibilities
Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via Call, Chat and Email
Perform troubleshooting to fix the customer issues via Call, Chat and Email
Perform RAS (Remote Access Session) when required via Chat and Phone
Expected to take 25 to 30 calls a day. (AHT 6-9 mins)
Follow-ups via Email and phone on cases
Knowledge base Article creation for handled queries.
Identify and own Lean and Transformation projects.
Qualifications we seek in you!
Minimum Qualifications
Should be fluent in required languages
Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
Good communication skills, both written and oral, and should be able to handle client interaction.
Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
Customer Experience & Process Improvement Capabilities
Preferred Qualifications/ Skills
Ability to manage multiple priorities
Good analytical skills
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Bengaluru

Apply

[Full Time] International Voice Sales Process - Immediate Hiring at IntouchCX

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Job Description:
We are hiring experienced candidates for an International Voice Sales Process. The role involves interacting with international customers, understanding their requirements, and closing sales over calls.

Key Responsibilities:

Handle outbound and inbound international sales calls
Pitch products/services to global customers
Achieve daily and monthly sales targets
Maintain customer relationships and follow-ups
Update CRM and sales reports regularly

Required Skills:

Minimum 6 months of experience in sales (International Voice Process preferred)
Excellent English communication skills
Strong persuasion and negotiation skills
Target-driven and result-oriented mindset
Comfortable working in night shifts

Shift & Benefits:

Night Shift (US/UK process)
Attractive incentives & performance bonuses
Fixed salary + commission
Cab facility within 25 km

Additional Information:

Work Location: Hyderabad (Onsite)
Rotational shifts and rotational week-offs apply

Important Notice:
IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers.

Intrested Candiadtes can reach to below recuiter

Divya - 8660530720
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Technical Support Agent at Genpact

Fri, 27 Feb 2026 12:00:00 +0530

Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change, we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Technical Support Agent, Process Associate Customer Care

Responsibilities

Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via Call, Chat and Email
Perform troubleshooting to fix the customer issues via Call, Chat and Email
Perform RAS (Remote Access Session) when required via Chat and Phone
Expected to take 25 to 30 calls a day. (AHT 6-9 mins)
Follow-ups via Email and phone on cases
Knowledge base Article creation for handled queries.
Identify and own Lean and Transformation projects.

Qualifications we seek in you!

Minimum Qualifications

Should be fluent in English and Hindi
Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
Good communication skills, both written and oral, and should be able to handle client interaction.
Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
Customer Experience & Process Improvement Capabilities
Preferred Qualifications/ Skills
Ability to manage multiple priorities
Good analytical skills

Work Location: Prestige Technology Park IV, 3rd, floor Amane Bellandur Khane Village, Varthur Hobli, Bengaluru (Bangalore) Urban, Karnataka - 560037
Shift Timings: US Shift
Mandatory Work form Office

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Bengaluru

Apply

[Full Time] International Voice Process - Immediate Hiring at IntouchCX

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Job Description:

We are hiring experienced candidates for an International Voice Process. The role involves handling customer queries, providing support, and ensuring high-quality service for international clients.

Key Responsibilities:
Handle inbound and outbound international customer calls
Assist customers with queries, issues, and requests
Maintain accurate records of customer interactions in CRM
Provide timely resolutions and follow-ups
Ensure adherence to process guidelines and quality standards

Required Skills:
Minimum 6 months of experience in International Voice Process
Excellent English communication skills (Written & Verbal)
Strong problem-solving and interpersonal skills
Customer-focused and detail-oriented
Comfortable working in night shifts

Shift & Benefits:
Night Shift (US/UK process)
Attractive incentives & performance recognition
Fixed salary
Cab facility within 25 km

Additional Information:
Work Location: Hyderabad (Onsite)
Rotational shifts and rotational week-offs apply

Important Notice:
IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers.

Interested candidates can reach to below recuiter.
Divya - 8660530720
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] International Voice Process Executive-Immediate Joiners at IntouchCX

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
INTOUCHCX

Job Title: Customer Support Executive International Voice Process
Job Summary
We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards.

Key Responsibilities
Handle inbound and/or outbound voice calls from international customers
1 year of technical support experience is mandatory.
Maintain a high level of customer satisfaction through effective communication
Document customer interactions accurately in CRM systems
Adhere to process guidelines, quality standards, and compliance policies
Meet individual and team performance metrics (AHT, CSAT, QA, etc.)
Escalate complex issues to the appropriate department when required

Eligibility / Requirements
Excellent verbal and written communication skills in English
Ability to understand international accents
Graduate or Undergraduate (as per process requirement)
Freshers or candidates with relevant BPO experience can apply
Willingness to work in night shifts / rotational shifts
Basic computer knowledge and typing skills

Preferred Skills
Prior experience in international voice support (added advantage)
Customer-centric approach with problem-solving skills
Active listening and empathy
Ability to multitask and work under pressure

Work Conditions
5 days working with 2 rotational week-offs
Night shifts (as per international time zones)
Work from Office

Interested candidates,please contact HR Prasanna - 7093053209
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Technical Support Agent at Genpact

Fri, 27 Feb 2026 12:00:00 +0530

Job Description

Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Technical Support Agent, Process Associate Customer Care- Bengaluru

Responsibilities
Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via Call, Chat and Email
Perform troubleshooting to fix the customer issues via Call, Chat and Email
Perform RAS (Remote Access Session) when required via Chat and Phone
Expected to take 25 to 30 calls a day. (AHT 6-9 mins)
Follow-ups via Email and phone on cases
Knowledge base Article creation for handled queries.
Identify and own Lean and Transformation projects.
Qualifications we seek in you!

Minimum Qualifications
Should be fluent in required languages
Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
Good communication skills, both written and oral, and should be able to handle client interaction.
Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
Customer Experience & Process Improvement Capabilities

Preferred Qualifications/ Skills
Ability to manage multiple priorities
Good analytical skills
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Bengaluru

Apply

[Full Time] Technical Support Agent- Process Associate at Genpact

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?
At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Technical Support Agent, Process Associate Customer Care

Responsibilities
Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via Call, Chat and Email
Perform troubleshooting to fix the customer issues via Call, Chat and Email
Perform RAS (Remote Access Session) when required via Chat and Phone
Expected to take 25 to 30 calls a day. (AHT 6-9 mins)
Follow-ups via Email and phone on cases
Knowledge base Article creation for handled queries.
Identify and own Lean and Transformation projects.

Qualifications we seek in you!
Minimum Qualifications
Should be fluent in required languages
Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
Good communication skills, both written and oral, and should be able to handle client interaction.
Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
Customer Experience & Process Improvement Capabilities

Preferred Qualifications/ Skills
Ability to manage multiple priorities
Good analytical skills

Work Location: Prestige Technology Park IV, 3rd, floor Amane Bellandur Khane VillageVarthur Hobli, Bengaluru (Bangalore) Urban, Karnataka - 560037
Shift Timings: US Shift
Mandatory Work form Office

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Bengaluru

Apply

[Full Time] Process Associate- Customer Care at Genpact

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Technical Support Agent, Process Associate Customer Care

Responsibilities
Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via Call, Chat and Email
Perform troubleshooting to fix the customer issues via Call, Chat and Email
Perform RAS (Remote Access Session) when required via Chat and Phone
Expected to take 25 to 30 calls a day. (AHT 6-9 mins)
Follow-ups via Email and phone on cases
Knowledge base Article creation for handled queries.
Identify and own Lean and Transformation projects.
Qualifications we seek in you!

Minimum Qualifications
Should be fluent in required languages
Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
Good communication skills, both written and oral, and should be able to handle client interaction.
Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
Customer Experience & Process Improvement Capabilities

Preferred Qualifications/ Skills
Ability to manage multiple priorities
Good analytical skills
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Bengaluru

Apply

[Walk-ins] Calling All Freshers! Join the Omega Healthcare Walk-In Drive at Omega Healthcare

Fri, 27 Feb 2026 12:00:00 +0530

Job Description
Greetings from Omega Healthcare!

We are hiring graduates with strong English communication skills!

WALKIN DRIVE @ Omega Healthcare
Kickstart your career with Indias leading Healthcare Outsourcing

Company and step into the fastgrowing Healthcare RCM industry!

WalkIn Venue:
Omega Healthcare, Wind Tunnel Road, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru 560017

Google Maps: https://maps.app.goo.gl/imcYt4dsdBRbg4eV7

Drive Days: Monday to Friday
Timings: 09:30 AM 03:30 PM
TakeHome Salary: 15,000 18,000
Contact: Deeksha V Rao 8722248885 (Call/WhatsApp)

Positions Available

1. AR Executive Night Shift (SemiVoice)
Shift: 5:30 PM 2:30 AM (US Shift)
Education: Graduates only (BA, BBA, BCom, BSc, BCA, BE/BTech)
Not eligible: Postgraduates, BPharma, MPharma, DPharma

2. Medical Billing Day Shift (NonVoice)
Shift: 8:00 AM 5:00 PM
Education: Graduates only (BA, BBA, BCom, BSc, BCA)

Eligibility Criteria
Freshers eligible
Age: Below 29 years
Strong communication skills required
Not eligible: Postgraduates, BPharma, MPharma, DPharma

Important
Please mention Deeksha V Rao on top of your resume as a reference when you attend the interview.

Roles & Responsibilities
AR Executive (Voice):
Call US Insurance Payers regarding claim issues (denials & nondenials)
Review systems for resolution: Payments, Adjustments, Selfpay
Identify trends/issues and escalate when required
Maintain trackers (SOP updates, Issue Logs, Trend Logs)
Participate in RCM training
Investigate and resolve complex account issues
Route noncalling accounts to analysts
Identify payerlevel issues and support reprocessing tasks

Medical Billing (NonVoice):
Review claim documents and update records accurately
Maintain process logs and trackers
Support endtoend RCM operations with accuracy

Why Join Omega Healthcare?
Rapidly growing Healthcare BPO sector
5 Days working.
Excellent career growth potential
Structured training for freshers
Work with one of Indias largest healthcare service providers
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Omega Healthcare
Location(s): Bengaluru

Apply

[Full Time] Hiring For customer support voice process (US Shift) at Cognizant

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Participate in training sessions to enhance communication skills, product knowledge, and process understanding.
Desired Candidate Profile
1-4 years of experience in BPO/Call Centre environment handling international voice processes (US/UK).
Excellent Communication Skills with strong verbal & written English proficiency.
Ability to work on rotational shifts including night shifts (US shift).
Strong Soft Skills Training certification required; additional certifications like VNA/BPO/CSE preferred.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Walkin For Process Trainer - SPE at Cognizant

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
1-3years of experience in a contact centre/BPO environemnt is mandatory( Voice/chat & Email)
Track training effiectiveness and share performance summaries when required
Strong communication skills ( Verbal & written skills)
Location Chennai
Work mode - Work from office
Flexible to work in rotational shifts with rotational offs
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] International Customer Service Representative at Hexaware Technologies

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
Job description
Hexaware is hiring for International Blended process
Need Immediate Joiners (DOJ 5th March '26)
Process:
Openings for Customer Service (International Blended Process)
Skills - Excellent English communication
Education - 12th Pass/Graduate
Experience - Minimum 6 months of International Voice process

Role Responsibilities
Provide support to clients for visa related queries through calls and mails
Handle customer queries and provide resolution.
Maintain a high level of professionalism and customer service

Days of Working - 5 Days
Week off - 1 Sunday 1 Rotational
Shifts Window - 24/7 rotational shift (any 9 Hours)
Mode - Work from Office
Salary upto 25k Inhand +1250 NSA (As per last ctc)

Round of Interviews
HR
Operation Round
Email Assessment

*Documents:*
All the previous company documents are mandatory

*Hexaware location Boundaries*
1. Ambernath - Ghatkopar (Central Line)
2. Thane - Panvel (Trans Harbour)
3. Vashi - Chembur (Harbour Line)
If interested, please revert back
Shweta Gupta - 8108671430
shwetag17@hexaware.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Freshers] Customer Support - Voice Process - Day Shift - Banking at Teleperformance (TP)

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
Greetings from Teleperformance!!!

Hiring for Customer Support - Voice Process - Day Shift - International Bank

Spot Offer!!!

Looking for immediate joiners only

No Sales / No Targets
ROLE: Resolving the banking related queries of the customers
Freshers & experienced can apply
Mandatory: Speaking in Good English + Hindi or Malayalam or Kannada or Telugu (any one language)
Qualification: Any Degree (UG & PG) can apply
Day Shift
6 days working / Sunday week off
Salary for Freshers: 25K CTC per month
Salary for experienced: Based on discussion
Work Location:
1. Ambit IT Park, Ambattur, Chennai.
2. Guindy, Chennai

IF YOU ARE INTERESTED IN THIS JOB PLEASE SEND YOUR RESUME IN WHATSAPP TO SAMUEL HR 9444730317
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Full Time] Hiring For customer support voice process (US Shift) at Cognizant

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Participate in training sessions to enhance communication skills, product knowledge, and process understanding.
Desired Candidate Profile
1-4 years of experience in BPO/Call Centre environment handling international voice processes (US/UK).
Excellent Communication Skills with strong verbal & written English proficiency.
Ability to work on rotational shifts including night shifts (US shift).
Strong Soft Skills Training certification required; additional certifications like VNA/BPO/CSE preferred.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Coimbatore

Apply

[Full Time] Walkin For Process Trainer - SPE at Cognizant

Thu, 26 Feb 2026 12:00:00 +0530

Job Description
1-3years of experience in a contact centre/BPO environemnt is mandatory( Voice/chat & Email)
Track training effiectiveness and share performance summaries when required
Strong communication skills ( Verbal & written skills)
Location Coimbatore
Work mode - Work from office
Flexible to work in rotational shifts with rotational offs
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Coimbatore

Apply

[Freshers] Inbound Customer Executive - Reliance Retail || Hsc Fresher || Bpo at Teleperformance

Wed, 25 Feb 2026 12:00:00 +0530

Job Description
Process: Reliance Retail - Inbound Process

Qualification: Min HSC Pass

Good Communication Required

Shift Details:
Shift Window: 8:30 AM - 8:30 PM (Rotational)
6 days working with 1 rotational week off

Salary:
HSC: 18,000 CTC | 14,500 Inhand
Graduate: 20,000 CTC | 16,000 Inhand

Rounds Of Interview: HR & Operations

Apply Now,
Contact For More Details / Information
HR Suresh - 7030021413
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Walk-ins] Walk-in Freshers (accounting & Finance) At Gar Kokapet -hyd at Cognizant

Wed, 25 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities
Excellent English Communication Skills
Candidates from Finance/Accounts background preferable with advance excel knowledge
Candidates should have excellent communication skills.
They should have basic excel knowledge and should be willing to learn new skills.
Interview rounds: HR screening/Versant/Ops round
Rotational Shift
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] Hiring -International Voice process at IntouchCX

Wed, 25 Feb 2026 12:00:00 +0530

Job Description
About IntouchCX .

IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth.Job Overview. We are looking for enthusiastic and customer-focused individuals to join our international customer support team. As a Customer Service Associate (CSA), you will engage with customers from global markets (primarily the US) via voice. Your role will focus on addressing inquiries, resolving issues, and proactively encouraging customer retention through tailored solutions.
Key Responsibilities
Handle inbound customer calls, with an emphasis on account cancellations, billing issues, and technical troubleshooting.
Re-engage users through persuasive communication and personalized retention offers.
Demonstrate deep understanding of products/services to support and educate customers.
Apply structured communication frameworks to provide efficient and empathetic resolutions.
Use cloud-based systems to manage customer interactions and document case details accurately.
Meet defined performance KPIs including:
Handle Time
Quality
Customer Satisfaction (CSAT)
Save Rate
Retention Metrics
Excellent verbal and written communication skills in English.
Strong interpersonal and rapport-building abilities.
Confident and persuasive communication style with a customer-first mindset.
Ability to remain calm and solution-oriented in high-pressure situations.
Comfortable using mobile platforms and troubleshooting across Android and iOS devices.
Aptitude for multitasking and prioritizing tasks in a fast-paced environment.
Attention to detail and accuracy in all aspects of work.
Openness to feedback and willingness to learn and adapt quickly.

Educational Qualifications & Experience

Minimum: High school diploma or equivalent.
At least 6 months of experience in customer service (International voice process preferred).
Prior experience in International voice support is a strong advantage.

Why to join Intouchcx?

Be part of a global brand that values storytelling, creativity, and innovation.
Grow your career in a supportive, collaborative environment.
Work with diverse, driven teams that make an impact every day.

Perks and benefits:-
2 way cab facility
Performance based incentives
Outstanding rewards and recognition program
PF and ESI
5 days working 2 days rotational week offs
Note: 100% Work from Office
Interested Candidates please Reach out below mentioned Recruiter/Walk in to below mention location and mention top of resume Recruiter name and Carry Aadhar Card along with the resume.
For Reference please mention.
HR Vijaya .
Drop the Resume to the below contact .
8019391888

Mode of Interview Face to FaceWalkin location: B16, Mindspace, 5th floor, Behind the Inorbit mall
https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9
Walkin timing: 11:30AM - 3:30PM
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Mega Walk-in Drive | 4-day Work Week | Harmony United Medsolutions Pvt at Harmony United

Wed, 25 Feb 2026 12:00:00 +0530

Job Description
Walk-In Dates & Time
23rd March to 23rd April
6 PM to 8:00 PM
Open Positions & Experience Required
IT & Admin Executive 6-7 yrs
Medical Biller 34 yrs
UI/UX Designer 45 yrs
SEO Analyst 45 yrs
Graphic Designer 45 yrs
AR Caller (International Voice) Freshers
Asst. Manager QA (International Voice) 57 yrs
Sr. QA Analyst (International Voice) 45 yrs
Customer Service (International Voice) 45 yrs
HR Executive US Recruitment

Shift Timing: 4:45 PM 3:45 AM
Night Shift | Work From Office Only
Location: Toli Chowki, Hyderabad
Why Join Harmony United?
4-Day Work Week (MondayThursday) Enjoy 3 Days Off Every Week!
Strong Career Growth Opportunities
Food Facility Provided
Cab Drop Facility Provided
Professional & Supportive Work Environment
Fast-Growing Healthcare Organization
Work Smart. Grow Fast. Achieve More.
Walk-In Venue
Harmony United Medsolutions Private Limited
4th Floor, Stellar Frontiers
Above Skechers
8-1-523/302/1&2/E/1
Hyderabad, Telangana 500008
Documents to Carry
Updated Resume
Government ID Proof
Passport Size Photograph
If your profile matches the requirements, please share your CV at recruitment@hupcfl.com
Dont miss this opportunity to be part of a dynamic and growing team.
Walk in with confidence. Walk out with a career opportunity!

Please note: applicants who interviewed within the last 6 months by us will not be considered.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Harmony United
Location(s): Hyderabad

Apply

[Full Time] Hiring For International Voice Process- Customer Support at IntouchCX

Wed, 25 Feb 2026 12:00:00 +0530

Job Description
Company: Intouchcx
Location: Hyderabad
Job Type: Full-Time | On-Site
Experience: 6 months- 5 Years (International Voice experience)
Shift: Rotational / Night Shift

Job Description
We are hiring International Voice Process Customer Support professionals to join our global customer care team. The role involves interacting with international customers via phone, solving their queries, and delivering excellent support services.

Key Responsibilities:
Handle inbound/outbound calls from international customers professionally.
Provide accurate information on products/services and resolve customer issues.
Follow company processes, scripts, and quality guidelines.
Maintain detailed records of customer interactions.
Achieve performance targets (AHT, CSAT, Quality Metrics).
Collaborate with internal teams to escalate and resolve complex issues.

Required Skills & Qualifications:
Excellent spoken English with clear communication skills.
Strong customer service orientation & problem-solving ability.
Comfortable working in rotational night shifts for international time zones.
Basic computer skills and familiarity with CRM systems.
Ability to handle pressure and multitask.

Eligibility:
Any Graduate / Undergraduate / Diploma is okay
Atleast 6 months - 5 years in International Voice Process preferred.

Salary & Benefits
Salary: 3.5LPA - 5LPA (depending on experience & skills)
Two-way cab facility / transport allowances (if choose to Come by self )
career growth opportunities
5 days working | 2 rotational weekly off
Intrested Candidates Please Contact Below HR OR Email

HR Balakrishna
9949147272
balakrishna.kasula@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Customer Care Executive at IndiaMART

Wed, 25 Feb 2026 12:00:00 +0530

Job Description
Job Title: Customer Support Executive (Inbound & Outbound Calls)

Job Summary:We are looking for a proactive and customer-focused Customer Support Executive to manage inbound and outbound calls, handle client queries, and ensure seamless communication. The ideal candidate should possess strong communication skills, adaptability, and the ability to prepare reports and manage data efficiently.

Key Responsibilities:
Handle both inbound and outbound calls on a daily basis.

Follow predefined communication scripts while handling various customer interactions.

Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.

Maintain a high level of customer satisfaction through professionalism and empathy.

Adapt communication style to suit different customer personalities.

Attend client meetings to understand client requirements and implement changes as needed.

Prepare and share Daily/Weekly reports with clients in the required format.

Manage and maintain data using Google Sheets and MS Excel.

Identify process gaps and suggest improvement areas.

Eligibility Criteria:
Graduation is mandatory.

Minimum 60% aggregate throughout academics.

Excellent spoken and written English is a MUST.

Strong phone and verbal communication skills along with active listening skills.

Must have a personal laptop.

Required Skills:
Excellent communication and interpersonal skills.

Strong problem-solving and analytical abilities.

Customer-focused mindset with adaptability to different personality types.

Proficiency in MS Excel and Google Sheets.

Ability to multitask and work in a fast-paced environment.

Strong coordination and client-handling skills.

Job Type:Full-time

Experience:6 month-03 years (Freshers with good communication skills can also apply)

Location: Noida sec-63
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: IndiaMART
Location(s): Noida, Gurugram

Apply

[Full Time] International Voice Process Executive - HR Ishita Ghosh at Wipro

Wed, 25 Feb 2026 12:00:00 +0530

Job Description
Customer relationship administration
Meeting Customer's expectations / targets / metrics / Key Performance Indicators
Usage of the Customer's tools / Follow up of the Customer's processes & procedures
Management of all incoming requests.
Management of the backlog
Addressing all written / verbal requests and complaints received from the Customer
Process improvements proposals / implementation
Manages Customer relationship through providing daily operational support
Keeps Customer informed of progress at all stages
Skill Required
Computer (internet, MS Office package)
Good command of English (both written & spoken)
Customer relations management
Very good verbal communication skills
Rigorous and accurate working style

CANDIDATES SHOULD BE COMFORTABLE TO WORK IN Australian shift(Early morning)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Kolkata

Apply

[Walk-ins] Walkin Drive -27th-feb-26||apar Specialist (voice Process) Spe at Cognizant

Tue, 24 Feb 2026 12:00:00 +0530

Job Description
Mega Walk-in drive-27th-Feb-2026
We are looking for APAR Specialist-International Voice process experience in Finance/banking Process.

Experience-2-5 years
Level - SPE
Work Location - Hyderabad
Notice - Immediate to 30 days.
Academics: B.Com/M.Com/MBA

Candidate should have exposure in voice process into Finance & Accounting.

Responsibilities:
Customer Master Setup/Updates
Cash/Payment Application
Run Dunning Report
Research customer account and communicate with Customer or client to clear customer discrepancies.
Reconciliation and month close activities
Periodic contract pricing updates
Skills:
Good Verbal & Written Communication
Knowledge on SAP Application Preferred
Customer/Client Focused attitude
Eye for details.
Problem solving skills.
Any Visual basic or Macro skill are additional advantage.
Work from Office
Venue: Cognizant Technology Solutions
Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081

Job Classification
Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] Process Associate - Technical support - Bangalore at Genpact

Mon, 23 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Inviting applications for the role of Technical Support Agent, Process Associate Customer Care || Bangalore

Graduation: Any graduate except law/diploma
Previous exp. in customer support roles/ tech support is required

Responsibilities
Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via Call, Chat and Email
Perform troubleshooting to fix the customer issues via Call, Chat and Email
Perform RAS (Remote Access Session) when required via Chat and Phone
Expected to take 25 to 30 calls a day. (AHT 6-9 mins)
Follow-ups via Email and phone on cases
Knowledge base Article creation for handled queries.
Identify and own Lean and Transformation projects.

Qualifications we seek in you!
Minimum Qualifications
Should be fluent in required languages
Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
Good communication skills, both written and oral, and should be able to handle client interaction.
Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
Customer Experience & Process Improvement Capabilities

Preferred Qualifications/ Skills
Ability to manage multiple priorities
Good analytical skills

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Genpact
Location(s): Bengaluru

Apply

[Full Time] Collections Representative - Us Health Care Or Rcm Or Ar Calling at Optum

Mon, 23 Feb 2026 12:00:00 +0530

Job Description
The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership.
Primary Responsibilities:
Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate
Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR
Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycle
Ensure all workflow items are completed within the set turn-around-time within quality expectations
Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and #''s, leading to process improvements
Perform other duties as assigned
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Graduate
12+ months and above experience in healthcare accounts receivable (Denial Management)
Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of information
Solid knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers)
In-depth working knowledge of the various applications associated with the workflows
Solid knowledge and use of the American English language skills with neutral accent
Proficient in MS Office software; particularly Excel and Outlook
Proven ability to communicate effectively with all internal and external clients
Proven ability to use good judgment and critical thinking skills; ability to identify and resolve problems
Proven efficient and accurate keyboard/typing skills
Proven solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction
Job Classification
Industry: Retail
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Optum
Location(s): Noida, Gurugram

Apply

[Full Time] International Voice Process Executive - HR Anumita at Wipro

Mon, 23 Feb 2026 12:00:00 +0530

Job Description
Customer relationship administration
Meeting Customer's expectations / targets / metrics / Key Performance Indicators
Usage of the Customer's tools / Follow up of the Customer's processes & procedures
Management of all incoming requests.
Management of the backlog
Addressing all written / verbal requests and complaints received from the Customer
Process improvements proposals / implementation
Manages Customer relationship through providing daily operational support
Keeps Customer informed of progress at all stages
Skill Required
Computer (internet, MS Office package)
Good command of English (both written & spoken)
Customer relations management
Very good verbal communication skills
Rigorous and accurate working style

CANDIDATES SHOULD BE COMFORTABLE TO WORK IN Australian shift(Early morning)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Kolkata

Apply

[Full Time] Urgent Opening For Service + Renewals (Ultra HNI ) at People Group

Mon, 23 Feb 2026 12:00:00 +0530

Job Description
Role: VIP Consultant VIP Shaadi

About the Team: Personalised Service
Think of us as the voice of our customers and their biggest champions. The Personalised Service
team handles calls, chats, and emails with one mission making every customer feel heard, valued
& special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the
perfect match or calming a concern, were the go-to team when it really matters.
Your Mission as a VIP Consultant
If you're someone who lives and breathes customer service, loves solving problems, and gets a kick
out of making people happy this is your calling!
As a VIP Consultant, you'll work closely with our HNI clients, ensuring their experience is seamless,
personal, and truly premium. Youll need empathy, patience, and a touch of matchmaking magic
What Youll Do
Be the dedicated relationship partner for VIP Shaadi members post-sale
Understand member preferences and help identify their ideal match
Call and connect with high-quality prospects on behalf of the member
Set up mutually consented meetings between potential matches
Ensure timely renewals and proactive engagement throughout their journey
Guide, counsel, and support the member like a true partner in their search
Maintain high service standards, timely resolutions & meticulous documentation
Handle escalations with grace, maturity, and solutions-focused thinking
Respect diverse traditions, preferences, and cultural nuances in every interaction
Always go above and beyond to deliver the VIP promise
What You Bring to the Table
1+ year of experience in customer service, client servicing or relationship management
A natural passion for people, relationships & making customers smile
Strong attention to detail + excellent organizational skills
High emotional intelligence and empathy
Infinite patience + persuasive communication
Clear, confident communication in English + any Indian language
Self-motivated and committed to exceeding customer expectations
Why Join Us
Work with Indias leading matchmaking brand
Be a part of exclusive high-impact journeys for premium members
Learn, grow & thrive in a high-energy, customer-first culture
Every day is different, meaningful, and full of real human stories
If you're someone who believes great service is an experience, not a transaction we'd love to
hear from you.
Lets help people find not just matches, but magic

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: People Group
Location(s): Mumbai

Apply

[Full Time] Team Lead, Support Services at NTT DATA

Thu, 19 Feb 2026 12:00:00 +0530

Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive.
Your day at NTT DATA
The Team Lead, Support Services is an entry level management role responsible for ensuring the delivery of support services to clients.This role is responsible for ensuring the efficient operation, optimization, and continuous improvement of less complex support services.The Team Lead, Support Services manages and deploys targeted support services programs to help accelerate sales, client engagement and service delivery and collaborates with cross-functional teams, fostering client relationships, and driving service excellence to meet or exceed client expectations.
Core Responsibilities
Hardware Deployment: Install, configure, and decommission servers, storage devices, and network equipment (switches, routers, firewalls).
Maintenance & Repair: Replace failed hardware components, including motherboards, CPUs, RAM, HDDs/SSDs, and Power Supply Units (PSUs).
Cabling Infrastructure: Manage copper and fiber optic cabling, including routing, labeling, and testing connectivity
Incident Management: Respond to automated ticketing systems to resolve hardware alerts within defined Service Level Agreements (SLAs).
Inventory Management: Track spare parts, manage RMA (Return Merchandise Authorization) processes, and update Asset Management Databases (AMDB).Required Skills & Qualifications
Technical Skills
Hardware Knowledge: Understanding of server architecture.
Networking Basics: Familiarity with the OSI Model, TCP/IP, and basic switch configuration. Tools: Proficiency with hand tools, server lifts, and diagnostic software.
Physical Requirements
Ability to lift and move equipment weighing up to 20 kg
Comfort working in high-noise environments (server aisles) and standing/walking for long shifts.
Key Performance Indicators (KPIs)
Mean Time to Repair (MTTR): How quickly hardware failures are resolved.
Ticket Accuracy: Ensuring all tickets are managed and updated accurately Safety Compliance: Strict adherence to EHS Environment, Health and Safety Protocols
Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Information Technology or Computing or a related field.

Relevant certifications such as - HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, MSA Storage; Dell PowerEdge servers, Unity, PowerStore; VMware Certified Associate VCTA-DVC; Dell Information Storage; Associate - DCA-ISM; Veeam Backup and Recovery and or Veritas Netbackup; Azure Fundamentals.

Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiterswhether in writing or by phonein order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: NTT DATA
Location(s): Mumbai

Apply

[Full Time] Hiring Senior Customer Support Rep /banking Process!uk Shift at Rivera Man Power

Thu, 19 Feb 2026 12:00:00 +0530

Job Description
Hiring: Customer Support Executive International Voice (Banking Process | UK Shift)

Location: Bangalore
CTC: 6lac
Shift: UK Shift Experience Required: Minimum 1 Year (International Voice Process)

Job Description:
We are hiring Customer Support Executives for a leading International Banking Process. Candidates must have prior experience in International Voice support with excellent communication skills.

Eligibility Criteria:
Graduate (Mandatory)

Minimum 1 year experience in International Voice Process

Excellent verbal communication skills

Willing to work in UK shifts

Strong customer handling skills

Roles & Responsibilities:
Handle inbound/outbound calls for international banking customers

Resolve customer queries related to banking products and services

Address account-related inquiries, transactions, and service requests

Ensure compliance with banking regulations and internal policies

Maintain high levels of customer satisfaction

Accurately document customer interactions in CRM systems

Meet defined quality and performance metrics

Interested candidates can Call/WhatsApp:

Vijay -9742630123
Deepa -9380300644
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Rivera manpower
Location(s): Bengaluru

Apply

[Full Time] Team Lead, Support Services at NTT DATA

Thu, 19 Feb 2026 12:00:00 +0530

Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive.
Your day at NTT DATA
The Team Lead, Support Services is an entry level management role responsible for ensuring the delivery of support services to clients.This role is responsible for ensuring the efficient operation, optimization, and continuous improvement of less complex support services.The Team Lead, Support Services manages and deploys targeted support services programs to help accelerate sales, client engagement and service delivery and collaborates with cross-functional teams, fostering client relationships, and driving service excellence to meet or exceed client expectations.

Core Responsibilities
Hardware Deployment: Install, configure, and decommission servers, storage devices, and network equipment (switches, routers, firewalls).
Maintenance & Repair: Replace failed hardware components, including motherboards, CPUs, RAM, HDDs/SSDs, and Power Supply Units (PSUs).
Cabling Infrastructure: Manage copper and fiber optic cabling, including routing, labeling, and testing connectivity
Incident Management: Respond to automated ticketing systems to resolve hardware alerts within defined Service Level Agreements (SLAs).
Inventory Management: Track spare parts, manage RMA (Return Merchandise Authorization) processes, and update Asset Management Databases (AMDB).Required Skills & Qualifications
Technical Skills
Hardware Knowledge: Understanding of server architecture.
Networking Basics: Familiarity with the OSI Model, TCP/IP, and basic switch configuration. Tools: Proficiency with hand tools, server lifts, and diagnostic software.
Physical Requirements
Ability to lift and move equipment weighing up to 20 kg
Comfort working in high-noise environments (server aisles) and standing/walking for long shifts.
Key Performance Indicators (KPIs)
Mean Time to Repair (MTTR): How quickly hardware failures are resolved.
Ticket Accuracy: Ensuring all tickets are managed and updated accurately Safety Compliance: Strict adherence to EHS Environment, Health and Safety Protocols

Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Information Technology or Computing or a related field.

Relevant certifications such as - HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, MSA Storage; Dell PowerEdge servers, Unity, PowerStore; VMware Certified Associate VCTA-DVC; Dell Information Storage; Associate - DCA-ISM; Veeam Backup and Recovery and or Veritas Netbackup; Azure Fundamentals.

Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiterswhether in writing or by phonein order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: NTT DATA
Location(s): Delhi, NCR

Apply

[Full Time] Hiring Senior Analyst/ Sme For International Voice Process !!ctc 10la at Rivera Man Power

Thu, 19 Feb 2026 12:00:00 +0530

Job Description
Warm Greetings,
Hiring: Senior Analyst (Service Support Associate) | Leading US Health Insurance Process | Bangalore
Experience: Minimum 4 years in US Health Insurance voice or BFSI International Customer Service Work Mode: Work from OfficeLocation: Bangalore
Shift: US Shift (Fixed) Saturday and Sunday Off
About the RoleWe are hiring experienced professionals for a Senior Analyst Service Support Associate role to provide end-to-end support for US Health Insurance policy renewals and client servicing. The role demands strong communication skills, domain expertise, and the ability to manage multiple priorities efficiently. Key Responsibilities
Act as the primary point of contact for the US onshore branch.
Conduct end-to-end policy renewal activities and ensure timely completion.
Manage the entire policy lifecycle, including documentation and compliance.
Provide benefits advisory services to clients and stakeholders.
Handle queries effectively to minimize rework and improve efficiency.
Collaborate with internal teams to ensure smooth operations.
Maintain accuracy and adhere to US Health Insurance guidelines and procedures.
Demonstrate excellent time management and organizational skills.
Skills & Competencies
Excellent verbal and written communication skills.
Strong interpersonal and client-handling skills.
Advanced proficiency in MS Outlook, Excel, Word, and PowerPoint.
Proactive and self-driven approach to problem-solving.
Strong understanding of US Health Insurance processes and regulations (experience with Aetna, Blue Cross Blue Shield, MetLife preferred).
Qualification
Graduate with minimum 15 years of education (10 + 2 + 3).
4+ years of relevant experience in Health Insurance / BFSI international customer service Voice Process.
Insurance certification Good to have.
Transition or onboarding experience Added advantage.
Call and Book Your Interview Slot: (10am to 6pm Monday -Friday ) 7829336202 /9986267393 /7829336034 /9742630123
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Rivera manpower
Location(s): Bengaluru

Apply

[Freshers] Customer Support Executive- (Telugu and Hindi) -Bangalore at 2coms

Wed, 18 Feb 2026 12:00:00 +0530

Job Description
SUMMARY

We are hiring a customer support executive for one of our leading clients

Location- Bangalore

Fresher or Experienced

Qualification- Graduate

Job Description-

Eligibility Criteria-

Should have good communication skills

We need people with strong problem-solving skills

Should be ready to do work from office

The candidate must be fluent in Telugu &Hindi

Salary - NTH: 17k + 58k Variable pay

Shift- Day shift

Week off- Sunday off

Mode of Interview- Virtual/ Telephonic

Requirements

Eligibility Criteria-

Should have good communication skills

We need people with strong problem-solving skills

Should be ready to do work from office

The candidate must be fluent in Telugu & Hindi

Benefits Benefits

Salary - NTH: 17 + 8k Variable pay

Shift- Day shift

Week off- Sunday off

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: 2coms
Location(s): Bengaluru

Apply

[Freshers] Customer Support Executive-Banking at Teleperformance (TP)

Wed, 18 Feb 2026 11:07:55 +0530

Job Description

Greetings from Teleperformance!!

We Are Hiring Domestic Banking Voice Process | Guindy, Chennai
Looking to build your career in the banking sector? Heres your opportunity!

Job Role:
Handle inbound & outbound banking calls
Assist customers with account, transaction & card-related queries
Perform up-selling & cross-selling
Ensure high customer satisfaction & compliance

Who Can Apply?
Freshers & Experienced candidates
Graduation Mandatory
Fluent in English & Hindi
Willing to work in rotational shifts (24/7 environment)

Job Details:
5 Working Days | 2 Rotational Week-Offs
Day/Night Rotational Shifts
CTC: 25,000 per month
Take Home: 21,000 per month

Work Location
No.4, 1, Sardar Patel Rd, Little Mount, Guindy, Chennai, Tamil Nadu 600032

Interested candidates can share their updated CV to:
Hr Divya-7845590645

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Freshers] Bulk Hiring|| Process Associate at IGT Solutions

Wed, 18 Feb 2026 09:01:15 +0530

Job Description
Hiring | International Voice Process | Gurugram | Immediate Joiners

We are actively hiring for an International Voice Process role in Gurugram. If you have excellent communication skills and are looking for strong career growth with attractive incentives, we would love to connect with you!

Location:
Ground Floor, InfoTech Centre, Old Delhi Gurgaon Road
Sector 21, Milestone 14/2
IDPL Township Sector 22A / Sector 19
Gurugram, Haryana 122016

Role: International Voice Process
Salary: Negotiable (Best as per industry standards)
Incentives: Attractive performance-based incentives
Transport Facility: Available
Growth Opportunities: Excellent career progression
Joining: Immediate joiners preferred
Freshers & experienced candidates can apply
Must have good English communication skills

Contact:Yashraj-8448106846

Interested candidates can call directly or share their CV for quick interview scheduling.

Tag someone who might be interested or drop a comment for more details!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: IGT Solutions
Location(s): Noida, Gurugram

Apply

[Full Time] Phone Banking Officer For a leading Bank, Day Shift, sal 5lpa at Creative Hands HR

Wed, 18 Feb 2026 08:31:30 +0530

Job Description
Job description

Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore.

Work from Office. Direct walkin interview

(Candidates with excellent communication skills only can apply)

Immediate joiners only

Role & responsibility:

Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products.

Key Responsibilities:

- Displaying complete onus to customers queries / problems
- Delivering service with requisite courtesy and accuracy
- Adhering to product and process requirements, with nil errors
- Escalating customer issues to the right internal stakeholders
- Complying to service and sales guidelines
- Achieving Call Quality targets
- Resolving customer queries at the first instance of contact, with minimum call handling time

Cross-sell / upsell set products like
- Loans and mortgages
- Priority / elite accounts

Qualifications:

Optimal qualification for success on the job is:
Graduate or Post graduate from a recognized institution.
0- 5 years relevant role in voice customer service.

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:
Proficiency in systems related to Banking transactions and services.
Good communication skills in both English and local language.
Excellent lead generation and conversion skill.

Sal upto 5 lpa.

Immediate joining or short notice is required
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Creative Hands HR
Location(s): Hyderabad

Apply

[Contract] Walk-in Drive on 20th Feb | Telecalling Executive | Noida at Info Edge

Wed, 18 Feb 2026 07:19:49 +0530

Job Description
Key Responsibilities:
1.Make outbound calls to clients/customers for coordination, updates, and follow-ups related to operational activities.
2.Maintain accurate records of customer interactions, feedback, and updates in the CRM system.
3. Follow up with clients for documents, payments, or other operational requirements.
4. Adhere to quality standards and call scripts while maintaining a professional tone.
Key Skills & Requirements:
1.Strong verbal communication in English/Hindi.
2.Basic computer knowledge MS Excel, Email, CRM tools
3.Ability to multitask, prioritize, and manage time effectively
4.High level of accuracy and attention to detail.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Contract
Contact Details:
Company: Info Edge
Location(s): Noida, Gurugram

Apply

[Freshers] Medical Record Retrieval -customer support executive at Access Healthcare

Wed, 18 Feb 2026 06:40:47 +0530

Job Description
Hiring Medical Records Retrieval Executive

Project: Medical Records Retrieval
Location: Chennai Ambattur (WFO)
Shift: Night Shift
Cab: Pickup & Drop Provided
Joining: Immediate Joiners

Job Role:
* Calling US hospitals & medical facilities
* Retrieving patient medical records for life insurance underwriting
* Ensuring accurate & timely record collection

Eligibility:
* Excellent communication skills
* International Voice Process experience or Freshers welcome

Interview Mode: Virtual Interview

Interested candidates, please DM or share your resume.
Goutham - 7823916232( Call / Whatsapp )

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Access Healthcare
Location(s): Chennai

Apply

[Freshers] Hiring For International Canadian Voice Process at Tech Mahindra

Wed, 18 Feb 2026 03:40:25 +0530

Job Description
TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS

Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with global customers.
Key Responsibilities:
-Freshers can apply with good communications
-VOICE PROCESS (Relevant VOICE Experience Mandatory MIN 6 months of experience on papers)
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills
LOCATION : Mumbai
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY
Eligibility:
- Graduate/Undergraduate degree
- Excellent communication skills can apply
- Candidates with 6-12 months of international voice process experience can apply
Selection Process:
- HR Round
- V&A Round
- Ops Round
Compensation:
- Freshers Candidates: Up to 2.9 LPA
- Experienced Candidates: Up to 5.3 LPA

Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7
Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package
Apply now:
CONTACT: HR Shruti Gowda 9082344785
HR Team Tech Mahindra
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Tech Mahindra
Location(s): Mumbai

Apply

[Freshers] Customer Support Executive - Hindi Voice process Chennai location at Teleperformance (TP)

Wed, 18 Feb 2026 01:45:22 +0530

Job Description
Greetings from Teleperformance!!
We Are Hiring Domestic Banking Voice Process | Guindy, Chennai
Looking to build your career in the banking sector? Heres your opportunity!

Job Role:
Handle inbound & outbound banking calls
Assist customers with account, transaction & card-related queries
Perform up-selling & cross-selling
Ensure high customer satisfaction & compliance

Who Can Apply?
Freshers & Experienced candidates
Graduation Mandatory
Fluent in English & Hindi
Willing to work in rotational shifts (24/7 environment)

Job Details:
5 Working Days | 2 Rotational Week-Offs
Day/Night Rotational Shifts
CTC: 25,000 per month
Take Home: 21,000 per month

Work Location
No.4, 1, Sardar Patel Rd, Little Mount, Guindy, Chennai, Tamil Nadu 600032
Interested candidates can share their updated CV to:
HR Jagadeesan 9842425551
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Walk-ins] Mega Walk-In Interview For Voice Process - 21st Feb'26 - Saturday at Enoah Isolution

Wed, 18 Feb 2026 01:44:20 +0530

Job Description
Dear Candidates,

Greetings from eNoah iSolution India Private Limited !!

Mega Walk-In Interview for International Voice Process - US Shift on 21-02-2026 (Saturday) at 10 AM to 2 PM

Designation : Process Associate / Sr. Process Associate
Qualification : Any UG / PG degree
Experience : 0 - 2 Years (BPO domain experience with Excellent communication skill is more preferred)
Shift : Fixed Night Shift ( 9.5 Hours of Work ) 5 days working (Two days Fixed Off)
Work Location : Coimbatore (Work from Office)

Job Description :-
Effective English oral communication skills
Excellent, analytical, listening, and organizational skills
Excellent customer service skills and great enthusiasm for helping customers
Must be able to prioritize and complete all job duty requirements
Must be able to adhere to schedule changes based on department and/or business
Must be an energetic self-starter with the ability to work both independently and within a team
Excellent time management skills, attention to detail, and the ability to multi-task
Competent in MS office and web browser environments
Ability to continually display a positive attitude.
Stay current with system information, changes, and updates

Salary & Benefits:-
Attractive Salary and other employee benefits (Exclusive of CTC)
Dinner Facility
Medical Insurance
Gratuity
Rewards and Recognition

Venue : #101, 5th Floor, Classic Towers, 1547, Trichy Road, Coimbatore-641 018.

Share your Resume to pravin.r@enoahisolution.co.in

Thanks and Regards,
Pravin R
Human Resources - eTAG
eNoah iSolution India Private Limited
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Enoah Isolution
Location(s): The Nilgiris

Apply

[Freshers] Hiring For International Voice Process at Regalix

Wed, 18 Feb 2026 00:50:41 +0530

Job Description
HIRING FOR INTERNATIONAL VOICE PROCESS...

Contact HR Bani : 7044219047 available on whatsaap.
Email : banani.karmakar@marketstar.com

Share your resume via WhatsApp or walk in directly!

Location: Hyderabad (Work from Office)
Experience: 1 - 7 Years Job
Type: Full-Time
Shift: Night Shift (US/UK Process)
Salary: Fresher (3.0LPA) - Experience - (5LPA) Hike base on last CTC)

Role: Sales Strategist International Voice (Outbound Sales)

What Youll Do:
Make outbound calls to international customers (US/UK markets)
Understand customer needs and offer tailored solutions
Handle objections, close sales, and drive revenue
Maintain strong customer relationships and communication
Optimize pitch strategy using available data and leads
Meet or exceed sales targets and performance metrics

Requirements:
1 to 5 years of sales experience (International Voice or International sales preferred)
Graduate in any discipline
Strong verbal & written English communication
Confident, persuasive, and problem-solving mindset
Willing to work night shifts with flexible offs
Basic knowledge of MS Office / Google Workspace

Perks & Benefits:
Uncapped Incentives Performance-driven earning
Free Meals Lunch & Dinner
2-Way Transport Safe pick-up & drop
Night Shift Allowance 3,000/month

Regards:
Bani
7044219047

Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Regalix
Location(s): Hyderabad

Apply

[Freshers] Customer Service Executive at Teleperformance (TP)

Tue, 17 Feb 2026 23:15:26 +0530

Job Description
Customer Service Executive

Job Location: Jaipur
CTC: 3 LPA Fixed
Employment Type: Fulltime
Shift: Rotational Shifts (247)
Weekly Offs: 2 Rotational
Mode: Work from Office
Qualification: Graduate
Freshers can apply
Minimum 6 months of experience can apply

Excellent Communication

Send your cv's on:

manasi.vichare@teleperformancedibs.com

Manasi - 9082873434
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Jaipur

Apply

[Freshers] Hiring For International Voice Process at Regalix

Tue, 17 Feb 2026 22:58:06 +0530

Job Description
MEGA HIRING FOR INTERNATIONAL VOICE PROCESS...

Contact HR Bani : 7044219047 available on whatsaap.
Email : banani.karmakar@marketstar.com

Share your resume via WhatsApp or walk in directly!

Location: Hyderabad (Work from Office)
Experience: 1 - 7 Years Job
Type: Full-Time
Shift: Night Shift (US/UK Process)
Salary: Fresher (3.0LPA) - Experience - (5LPA) Hike base on last CTC)

Role: Sales Strategist International Voice (Outbound Sales)

What Youll Do:
Make outbound calls to international customers (US/UK markets)
Understand customer needs and offer tailored solutions
Handle objections, close sales, and drive revenue
Maintain strong customer relationships and communication
Optimize pitch strategy using available data and leads
Meet or exceed sales targets and performance metrics

Requirements:
1 to 5 years of sales experience (International Voice or International sales preferred)
Graduate in any discipline
Strong verbal & written English communication
Confident, persuasive, and problem-solving mindset
Willing to work night shifts with flexible offs
Basic knowledge of MS Office / Google Workspace

Perks & Benefits:
Uncapped Incentives Performance-driven earning
Free Meals Lunch & Dinner
2-Way Transport Safe pick-up & drop
Night Shift Allowance 3,000/month

Regards:
Bani
7044219047

Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Regalix
Location(s): Hyderabad

Apply

[Freshers] Customer Care Executive at Teleperformance (TP)

Tue, 17 Feb 2026 22:19:36 +0530

Job Description
Job Title: Customer Support Executive

Job Description:
We are looking for a Customer Support Executive with average English and good Hindi communication - ready to work with (Voice Process) and both Freshers and Experience are eligible.

Languages & Salary:

Hindi - 15,000 TH
Malayalam-17,000 TH
Tamil-13,000 TH

Work Time: Any 9 hrs of rotational day shift (8 AM-8 PM)
Work Days: Any 6 days of work / 1 day rotational week off

Work From Office

Work Location: Ambattur, AMBIT IT Park

Eligibility: Graduation Mandatory (Fresher & Experience)

Candidates can come for Direct Walkin Interview to Location: Ambattur, AMBIT IT Park Mention any of the HR name at the top of your resume / Also drop your CV to the below mentioned contact

Contact: Kowsalya - 8939619158
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Freshers] Bulk Hiring|| Process Associate at IGT Solutions

Tue, 17 Feb 2026 12:00:00 +0530

Job Description
Hiring | International Voice/ Non Voice Process | Gurugram | Immediate Joiners

We are actively hiring for an International Voice/ Non Voice Process role in Gurugram. If you have excellent communication skills and are looking for strong career growth with attractive incentives, we would love to connect with you!

Location:
Ground Floor, InfoTech Centre, Old Delhi Gurgaon Road
Sector 21, Milestone 14/2
IDPL Township Sector 22A / Sector 19
Gurugram, Haryana 122016

Role: International Voice/ Non Voice Process
Salary: Upto 35k Ctc
Incentives: Attractive performance-based incentives
Transport Facility: Available
Growth Opportunities: Excellent career progression
Joining: Immediate joiners preferred
Freshers & experienced candidates can apply
Must have good English communication skills

Contact: Palak 7303391661

Interested candidates can call directly or share their CV for quick interview scheduling.

Tag someone who might be interested or drop a comment for more details!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: IGT Solutions
Location(s): Noida, Gurugram

Apply

[Freshers] Cybage Software is hiring Freshers For Customer Support at Cybage

Tue, 17 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilites:

Trade:
Managing daily content strategies and Supporting Staging & Production
Improve website search, enhance category pages and user navigation
Conduct test for digital marketing and CRM channels
Perform daily competitor reviews and analysis and monitor activities of competitors and delivery weekly reports
Assist in campaign content development, handle weekly briefs and staging systems
Oversee websites gifting area, contribute to adhoc and planned projects
Act 2nd in command for Trade Manager, develop and provide insights from daily/weekly reports
Product Enrichment:
Quality check and publish products on the customer website in-line to the guidelines and ensuring compliance with SLAs.
Working on E-mails to make sure suppliers follow clear rules for the product information they give us and ensuring compliance with SLAs
Audit and match products to the right categories using customer guidelines.
Promotions:
Previewing offers for Campaign going live
Collaborate with content and catalog team to ensure offers optimized during campaigns
Ensure all promotional campaigns meet platform guidelines and deadlines
Upload offer for the upcoming campaigns/Sale
DSV Integration & Seller Performance:
Timely delivery and ownership of from start to end of a supplier on boarding
Provide email support for technical issues with orders to suppliers/internal stakeholders
SLA Monitoring: rigorous follow ups and escalate to internal stakeholder when needed, as well as work closely with various internal teams to ensure everything on track
Work on tickets assigned by Customer service agents and work back with supplier to resolve
Vendor Liaison: Act as POC's for sellers and providing feedback and ensuring compliance with SLAs
Train vendors on usage of customer systems

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Cybage
Location(s): Pune

Apply

[Walk-ins] Urgent opening For customer support, Chennai (WFO) at TeamLease

Tue, 17 Feb 2026 12:00:00 +0530

Job Description
Opening for customer support role, Remote

Walk-in Interview Details:
Date: Thursday, 24th Feb 2026
Interview Location: Nungambakkam, Chennai(F2F)
Role: Customer Support Executive
Work Mode: Work From Office

Eligibility Criteria:
Any Graduate (Only 2023/ 2024 / 2025 pass-outs)

Experience: 011 Months (Freshers can apply)
Excellent Communication Skills
Typing Speed: Minimum 35 WPM

Interview Rounds:
1 Typing Test 35 WPM
2 Cultural Fit Questions
3 Operations Interview

Preferred Skills:
Strong communication & interpersonal skills
Voice / Non-Voice support experience preferred
International calling experience (added advantage)
Good typing & multitasking skills

Interested candidates can share their cv at arpita.mandal@teamlease.com along with their pan card.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: TeamLease
Location(s): Chennai

Apply

[Full Time] Hiring Technical Support Engineer For leading IT Firm!! at BPO

Tue, 17 Feb 2026 12:00:00 +0530

Job Description
Hiring: Technical Support Associate International Voice (US Shift)

Location:Bangalore CTC: 5 CTC , Up to 6.5 LPA Shift: US Shift
Joining: Immediate Joiners Only

Job Summary:

We are hiring Technical Support Associates for a leading global technology brand. Candidates must have prior experience in International Voice Technical Support and strong troubleshooting skills.

Eligibility Criteria:
Graduate /UG Can apply
Minimum 1 year experience in International Voice Technical Support
Excellent communication skills (verbal & written)
Willing to work in US shifts
Immediate joiners preferred
Roles & Responsibilities:
Handle inbound/outbound technical support calls from international customers
Diagnose and troubleshoot hardware, software, and connectivity issues
Provide step-by-step technical guidance to resolve customer concerns
Document customer interactions accurately in CRM systems
Ensure adherence to SLAs, quality metrics, and compliance standards
Escalate unresolved technical issues to Level 2/3 support teams
Maintain high customer satisfaction and first-call resolution rates
Stay updated on product knowledge and troubleshooting procedures
Please call and book your Interview Slots Vijay : 9742630123 / Deepa :9380300644 / 7829336202 /8310474825
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Rivera manpower
Location(s): Bengaluru

Apply

[Freshers] Hiring For International Sales Process at Regalix

Tue, 17 Feb 2026 12:00:00 +0530

Job Description
MEGA HIRING FOR INTERNATIONAL SALES PROCESS...

Contact HR Bani : 7044219047 available on whatsaap.
Email : banani.karmakar@marketstar.com

Location: Hyderabad (Work from Office)
Experience: 1 - 7 Years Job
Type: Full-Time
Shift: Night Shift (US/UK Process)
Salary: Fresher (3.0LPA) - Experience - (5LPA) Hike base on last CTC)

Role: Sales Strategist International Voice (Outbound Sales)

What You'll Do:
Make outbound calls to international customers (US/UK markets)
Understand customer needs and offer tailored solutions
Handle objections, close sales, and drive revenue
Maintain strong customer relationships and communication
Optimize pitch strategy using available data and leads
Meet or exceed sales targets and performance metrics

Requirements:
1 to 5 years of sales experience (International Voice or International sales preferred)
Graduate in any discipline
Strong verbal & written English communication
Confident, persuasive, and problem-solving mindset
Willing to work night shifts with flexible offs
Basic knowledge of MS Office / Google Workspace

Perks & Benefits:
Uncapped Incentives Performance-driven earning
Free Meals Lunch & Dinner
2-Way Transport Safe pick-up & drop
Night Shift Allowance 3,000/month

Regards:
Bani
7044219047

Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Regalix
Location(s): Hyderabad

Apply

[Full Time] Openings For Senior AR Caller at CollarJobsKart

Tue, 17 Feb 2026 12:00:00 +0530

Job Description

Greetings from Collar JobsKart Pvt Ltd!!!!
Key responsibilities :

Excellent hands on experience handling Commercial insurance companies Exposure in Denial Management Good Communication Skills
Requirement :

Experience : Minimum 1 year Experience into medical billing - AR Calling
* Experience into PB/ HB
* Should Have experience into end to end Denials
Immediate Joiners are Required .

Interested Reach HR Jeno @ 877 802 0336(Call & What's App)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: CollarJobsKart
Location(s): Hyderabad

Apply

[Walk-ins] Urgent opening For voice process at IGT Solutions

Mon, 16 Feb 2026 12:00:00 +0530

Job Description

Dear All,
Greeting from IGT Solutions
We are hiring for Voice process and looking for immediate Joiners
Interested candidates can directly be walk-in to our office.
Profile Summary
IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service
Primary Job Responsibility:
Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Centre policies and procedures
Completes any work as assigned by Management
Education and Essential Experience:
6 months BPO or Travel experience
Graduate / Undergraduate
Excellent Written and spoken communication,
Computer Skills ability/experience using computer applications
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
Open to work in a voice environment
Interview Rounds:
HR Round
Versant Test Round / VNA Round
Operations Round
Key Enablers:
Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem-solving skills.
Compensation
Salary up to 30 CTC and TH 25.800/-
Interview Time : 9-30 am to 4-30 pm
Location: 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045
Contact Information: Mariya Nancy
WhatsApp Number: 8884449120
Mail Id: Mariya.Nancy1@igtsolutions.com

Top of the resume mention HR Nancy
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Bengaluru

Apply

[Freshers] Sutherland Hiring For International Voice Process Navi Mumbai at Sutherland

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Job Title: Customer Support Executive International Voice Process
Location: Airoli, Navi Mumbai
Shift: 24/7 Rotational Shifts (Including Night Shifts)
Working Days: 5 Days Working
Job Responsibilities:
Handling customer queries through voice calls
Providing accurate information and resolving customer concerns
Maintaining high-quality customer service standards
Updating system records with complete and accurate information
Following company policies and process guidelines
Eligibility Criteria:
Good English communication skills (mandatory)
Comfortable working in 24/7 rotational shifts, including night shifts
Only candidates from Mumbai & Navi Mumbai should apply
Freshers and experienced candidates can apply
Skills Required:
Clear and confident communication
Basic computer knowledge
Customer handling skills
Ability to work in a fast-paced environment

Interested candidates can contact:
Laiba Tambe 8097119804
(Share your updated resume via WhatsApp or call for more details)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Sutherland
Location(s): Mumbai

Apply

[Freshers] Hiring For Blended process | Freshers | 23k-30k in hand | Gurgaon | at Daydream Recruiters

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Hiring for International Blended customer support voice process
process is related to delivery support and digital marketing
fresher/ Experience both can apply
Need to resolve US/ UK, customer queries over call & chat
contact HR Aarav- 7827642775
Required Candidate profile
12th Pass & above can apply
Candidate should be proficient with written and spoken English
Candidate should be comfortable working in 24*7 shifts.
Perks and benefits
Good incentives
career growth.
5 days working.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Daydream Recruiters
Location(s): Noida, Gurugram

Apply

[Full Time] Hiring For International Semi Voice Process/ Project Management! at BPO

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Hi Warm Greetings from Rivera manpower services!

Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory!

With Minimum 1 years Experience In International BPO is Mandatory

Book your slots for the interview : Chethana : 7829336034/9380300644 / 9742630123/7829336202 /9986267393

About us:

The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. Deluxe Delivery enables content creators and providers to get their content to the world in any format. With headquarters in Los Angeles and New York, and operations in 25 key media markets worldwide, Deluxe relies on 8,000 of the industry's premier artists, experts, and innovators.

Position 1: Designation: Accounts Coordinator/ Client Services Executive
CTC- 6LPA+ allowances upto (8k)Shifts-

Hybrid mode, Fixed weekend offUS shifts(9pm-6am)(10pm-7am)

Location- Bellandur, Bangalore

Roles and Responsibilities:
Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly.
Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations.
Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions. o Working with Account Coordinators to ensure day to day production is running effectively. o Ensure Account Coordinators maintain a current and accurate understanding of all work-in- progress that has been initiated.
Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required.
Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client. Communicate regularly with client regarding project performance metrics.
Note:1. This is client interaction role and not Finance & Accounts role.
2. Transport - free pick-up and drop facility from your residence to work and back.
3. Meals - Breakfast, Lunch and dinner will be served in the facility.
4. Candidate should be open for Night shift (9pm-6am)(10pm - 7am)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru

Apply

[Freshers] Customer Support Executive at Teleperformance

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Job description
Greetings from Teleperformance!!!
Hiring for Customer Service - Voice Process - Day Shift - BankingProcess
Looking for Immediate joiners
On Role: Customer Service Associate - Handling the banking relatedqueries of the customers via calls
Freshers & experienced can apply
Mandatory: Speaking in Good English + Telugu or Kannada or Malayalam or Hindi
Qualification: Any Degree (UG & PG) can apply
rotational Shifts only
6 days working
Salary 2 LPA to 2.75 LPA
Work Location: Pattabiram Tidel park ( 4th Floor )
IF YOU ARE INTERESTED IN THIS JOB, come For a Walk in And mention Name Anish HR in your Resume Anish HR 9025306491
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Freshers] Customer Care Executive- Voice Process at Teleperformance (TP)

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
|| Teleperformance is Hiring in Bangalore ||
Ecommerce BO : Voice (JD and Prerequisites)

JOB ROLE - Customer Support (Voice Process)
Graduates only.
1 year min experience is mandatory in a voice process.
6 days working and 1 day rotational off.
Shifts: Between 8am to 9pm any 9 hours shift.
Location: Marathalli (smart work)
Experienced candidates must have proper documents.
(Last 3 months salary slips, Offer Letter and Experience Letter)
Excellent verbal communication skills in English and Hindi

Salary:Fresher- 20k inhand & 24k CTC

Experienced - 24k inhand & 28k CTC

Contact : HR Bontika

Share your CV at Bontika.bordoloi@teleperformancedibs.com with keyword Bangalore.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Bengaluru

Apply

[Walk-ins] Customer Support Executive at TeamLease

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
WE ARE HIRING | Customer Support Executive (Voice Process)
Work From Home Opportunity | Freshers Welcome
Job Role:
Customer Support Executive Voice Process
Eligibility:
Any Graduate
Passed out between 2021 2025
Freshers can apply
Skills Required:
Good communication skills (English mandatory)
Strong listening
Basic computer knowledge
Customer-focused approach
Key Responsibilities:
Handle inbound/outbound customer calls
Resolve customer queries efficiently
Maintain quality standards in every interaction
Update customer information accurately in the system
Walk-In Interview Details:
Date: Thursday, 19-02-2026
Time: 9:30 AM
Venue:
Near Durgam Cheruvu Metro Station,
Teamlease Digital The Headquarters Sapphire 3rd Floor,
Krishe Sapphire, Sri Sai Nagar, Madhapur,
Hyderabad, Telangana 500081
Documents to Carry:
Updated Resume
PAN Card / Aadhaar Card
Point of Contact:
Manikanta Sai
manikanta.sai@teamlease.com
9989555933
Excellent opportunity for fresh graduates to kick-start their career in Customer Support!
Interested candidates can walk in directly on the mentioned date and time.
Job Classification
Industry: Recruitment / Staffing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: TeamLease
Location(s): Hyderabad

Apply

[Freshers] Customer Care Executive at TP

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities
Assisting the customers by providing resolution to their problems and fulfilling the queries over the call.

Job description

Customer Service Associate.
Handling Customer and providing them with resolutions
Inbound Voice Process (No Sales & No target).
Freshers and experienced both can apply.

Rotational shift of 9 hours and 1 rotational week-off.
Salary 13.5K to 18K CTC.
Languages Oriya and Assamese along with Hindi, Bengali, & English (fluency required in any 2 languages).
Work from office
Immediate joiners

If interested kindly contact :-
HR Baljot :- 6289508250
HR Preet :-8603954894
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Kolkata

Apply

[Full Time] International Voice Process Executive at NLB Services

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Job description:

Job Title: International Voice Process Executive (US Process)
Location: Noida
Shift:Night Shifts
Salary -upto 5 LPA
One time Meal
Both Side cab
Week Offs:Rotational (2)

Experience Required:
Minimum 1 year of experience in an International or US Voice process
Proven track record in outbound/inbound calling for US-based clients
Virtual Round

Key Responsibilities:
Handle inbound calls for US customers, ensuring a high standard of customer service
Resolve queries and provide accurate information in a professional manner
Meet process targets including call handling, quality, and customer satisfaction metrics
Document call details and maintain accurate customer records in CRM systems
Adapt to process updates and ensure compliance with client requirements and company policies

Requirements:
Excellent verbal and written communication skills in English
Ability to work in all rotational shifts, including night shifts
Strong problem-solving skills and customer-focused approach
Comfortable working with targets and deadlines
Basic computer proficiency and familiarity with CRM tools
Call Riya Puri-7042475336
E-mail: riya.puri@nlbtech.in
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: NLB Services
Location(s): Noida, Gurugram

Apply

[Full Time] Customer Ticket Handling Executive- VoC Operations at IndiaMART

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities
Manage day-to-day customer tickets across channels and ensure timely resolution as per SLAs.

Monitor ticket volumes, backlog, aging and escalations.

Analyze ticket trends and compile Voice of Customer (VoC) insights.

Prepare periodic dashboards and highlight recurring issues.

Ensure quality standards, TAT and FCR adherence.

Coordinate with cross-functional teams for issue resolution and loop closure.

Support junior team members and ensure process compliance.

Identify workflow improvements and suggest automation opportunities.

Preferred candidate profile
Bachelor's degree in Business, Management or related field.
0.5-2 years of experience in customer support, CX, or VoC operations.
Experience in handling high-volume ticket environments is preferred.

Data-driven and detail-oriented, Proactive and solution-focused,
Strong ownership mindset and passionate about customer experience improvement.
Job Classification
Industry: Internet (E-Commerce)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IndiaMART
Location(s): Noida, Gurugram

Apply

[Full Time] Hiring Technical Support Analyst For Leading IT Firm!! at BPO

Mon, 16 Feb 2026 12:00:00 +0530

Job Description

Hiring: Technical Support Associate International Voice (US Shift)

Location:Bangalore

CTC: 5 CTC , Up to 6.5 LPA
Shift: US Shift Joining: Immediate Joiners Only

Job Summary:
We are hiring Technical Support Associates for a leading global technology brand. Candidates must have prior experience in International Voice Technical Support and strong troubleshooting skills.

Eligibility Criteria:
Graduate /UG Can apply

Minimum 1 year experience in International Voice Technical Support

Excellent communication skills (verbal & written)

Willing to work in US shifts

Immediate joiners preferred

Roles & Responsibilities:
Handle inbound/outbound technical support calls from international customers

Diagnose and troubleshoot hardware, software, and connectivity issues

Provide step-by-step technical guidance to resolve customer concerns

Document customer interactions accurately in CRM systems

Ensure adherence to SLAs, quality metrics, and compliance standards

Escalate unresolved technical issues to Level 2/3 support teams

Maintain high customer satisfaction and first-call resolution rates

Stay updated on product knowledge and troubleshooting procedures
Please call and book your Interview Slots Vijay : 9742630123 / Deepa :9380300644 / 7829336202 /8310474825
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru

Apply

[Freshers] Fresher Hiring - Customer Support - International Voice Process at Conduent

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
Walkin Drive Freshers!!
Venue Details - Conduent Business Services India LLP
Ground Floor, Aviator Building, ITPB,
Whitefield Road, Bangalore 560 066, India

Job Role: - Customer Experience Associate (International Voice process)
Exp: - Freshers (12th / Any Graduate / PG) Notice period: - Immediate.
Openings: - 500+ positions

JD: -
1. Freshers who are interested in Voice Process (Inbound calls)
2. Education Qualification Min. Intermediate/ 12th/ PUC / Graduate
3. Good English verbal and written skills required.
4. Preferred candidates willing to work with International BPO Industry
5. Provide product and service information to customers.
6. Identify and escalate issues to supervisors.
7. Respond to customer's issues on TAT.
8. Willing to work in night shifts (US time zones)

Shift Timings - US Shifts (Night Shift)
Work Mode - Work from Office

Contact / WhatsApp: Shreyas: 6364888457 / Meghana- 9380706183
For Queries: - Shreyas.V@conduent.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Conduent
Location(s): Bengaluru

Apply

[Walk-ins] International Non-voice Process at IGT Solutions

Mon, 16 Feb 2026 12:00:00 +0530

Job Description
We are hiring for an International Chat/ Voice Process for our Gurugram location. Candidates looking for immediate opportunities in BPO/Customer Support can apply or walk in directly.

Job Location: Gurugram
Eligibility Criteria:
Graduate Freshers can apply
Undergraduates with minimum 6 months of experience in International Chat Process

Salary Offered:
16,000K in hand - 40,000K In hand

Perks & Benefits:
Both-side transport facility
Attractive performance incentives
Immediate joining

Walk-in Interview Details:
Venue:
Ground Floor, InfoTech Centre, Old Delhi Gurgaon Road
Sector 21, Milestone 14/2, IDPL Township
Sector 22A / Sector 19
Gurugram, Haryana 122016

Point of Contact:
HR Yashraj 8448106846

Interested candidates can walk in directly or call for more details.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

Apply

[Full Time] Hiring For customer support voice process (US Shift) at Cognizant

Sun, 15 Feb 2026 14:03:45 +0530

Job Description
Roles and Responsibilities
Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Participate in training sessions to enhance communication skills, product knowledge, and process understanding.
Desired Candidate Profile
3-6 years of experience in BPO/Call Centre environment handling international voice processes (US/UK).
Excellent Communication Skills with strong verbal & written English proficiency.
Ability to work on rotational shifts including night shifts (US shift).
Strong Soft Skills Training certification required; additional certifications like VNA/BPO/CSE preferred.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Walk-ins] Mega Walk-in drive For International Voice process at HCLTech

Sun, 15 Feb 2026 13:53:09 +0530

Job Description
Mega Walk-in Interview for International Voice Process.

Walk-in Drive Location: HCL Technologies, A-8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301
Dates: 16th February 2026 and 17th February 2026
Time: 11:00 AM to 2:00 PM
Contact HR: Urmika/ Shine

Note: Please bring a hard copy of your resume and one valid ID proof for security purposes.
Laptops will not be allowed inside the campus.

Job Details:
Process: Inbound and outbound Calling (No sales, upselling, or cross-selling)
Experience Required: 1+ years in Voice Process
Shift: Fixed shifts
Hybrid but mostly WFH

Note: Candidates must reside within 35 km of the office

Responsibilities:
Handle client queries via voice and written communication
Provide accurate information about products, services, and accounts
Manage multiple queries simultaneously
Use workflow tools and internal systems effectively
Collaborate with internal teams for resolution
Maintain high service levels and quality standards

Mandatory Qualifications:
Excellent verbal and written communication skills
Problem-solving mindset
Ability to multitask and work independently or in a team
Minimum qualification: Graduation
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: HCLTech
Location(s): Noida, Gurugram

Apply

[Full Time] International Voice Process- Customer support at IntouchCX

Sun, 15 Feb 2026 12:48:41 +0530

Job Description
Job Title: International Voice Process
Experience: 6months to 6 Years
Work Mode: [On-site]
Shift: Night Shift / Rotational
Industry: BPO

Job Description:
We are hiring enthusiastic and customer-focused professionals for our International Voice Process. The role involves handling inbound/outbound calls from international customers, resolving queries, and ensuring a high level of service quality.

Key Responsibilities:
Handle customer calls efficiently and professionally
Provide accurate information and resolve queries
Maintain call logs and follow standard procedures
Meet quality and productivity targets
Ensure customer satisfaction through effective communication

Required Skills:
Excellent verbal communication skills in English
Good interpersonal and customer-handling skills
Ability to work in night/rotational shifts
Basic computer knowledge
Prior BPO/voice process experience is a Plus

Eligibility:
Minimum experience of 6 Months in Cutomer support

Salary:2.5LPA- 5LPA

Benefits:
Attractive incentives
Cab facility (Two way Cab)
Growth opportunities
Supportive work environment

Interested Candidate can Reachout to the below HR for scheduling the interview
Divya
8660530720

Location: Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)(come along with Your resume, write HR Divya on top of the rrsume and once you reach just ping me or call me)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Technical Support Executive Salary Up To 5.50 Lpa (location *jaipur* ) at NA

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
MASS HIRING FOR TECHNICAL SUPPORT EXEUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + INCENTIVES + RELOCATION BONUS SALARY UP TO 5.50 LPA.

Call HR Divyanshi To Schedule Your Interview @ 9257048582

Call HR Aryan To Schedule Your Interview @ 9216055910

Drop your Resume:- divyanshi@virtueplacement.com

Role & responsibilities:-

Handle inbound and outbound customer interactions via calls/chat/email.
Understand customer needs and provide accurate solutions.
Maintain a high level of professionalism and empathy during all customer interactions.

Preferred candidate profile:-

Minimum 1 year of Customer Service or Technical Support experience (International BPO preferred).
Excellent communication skills in English (verbal & written).
Ability to work in rotational shifts and rotational offs.
Graduation is mandatory.
Immediate joiners preferred.

Perks and benefits:-

5 Days working
Monthly Incentive Up to 5 K
15 Days Accommodation
Relocation Bonus 10K
Free Pick & Drop Cabs

Call HR Divyanshi To Schedule Your Interview @ 9257048582

Call HR Aryan To Schedule Your Interview @ 9216055910

Drop your Resume:- divyanshi@virtueplacement.com

Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: NA
Location(s): Mohali, Chandigarh

Apply

[Full Time] Collection Executive at Masterkey Management

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
we are looking for collection executive for one of leading bank for soft loan recovery from the customers.
Job Classification
Industry: Recruitment / Staffing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Collections
Employement Type: Full time
Contact Details:
Company: Masterkey Management
Location(s): Bhubaneswar

Apply

[Freshers] Hiring For TOP BPO,infosys salary 8lks at Hiring

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
Greetings from Ignites Human Capital Services

Freshers

Experienced

Freshers 35k

Experienced 50k
call shaina@7848820047
call shobitha@7816042500
call abdul@7848820048
call pravalika@77956311104
call kim@7829423175
call muthamma@9886112583
call anjum@7795311104
call shaina@7848820047

call hr Indu@7848820046
call aditi@7795311459

call Mayur

9343402211
Muthamma

9886112583
Indushree V

7848820046
Renuka

7483101122
Anusha

7815982900
suman

7848820047
Sowmya C H

8088720040
Ruth

9590520040
misha

7848820042
pooja

9886112704
Ishita

7829423175
Kavya

7849020010
kashish

7816842400
Harshitha

7848820045
manish

7848820049
Taniya

7848820048
Umar

7815882100
akshatha

7848820050
Anjum

7795311458
shobitha

7816042500
Nandith

9019223789
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Hiring
Location(s): Bengaluru

Apply

[Full Time] Service Desk salary upto 7lks pune/mysore location at Infosys BPM

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
Role Designation
Looking for an immediate joiner.

Position Summary
Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and

Prerequisites:
Graduate,with minimum of 1 year of experience into International technical Support
Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution
Role Overview:
As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer
products. Your primary responsibility is to assist customers with technical issues related to Microsoft
software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive
customer experience.
Key Responsibilities:
1. Customer Interaction:
o Troubleshooting: Diagnose and resolve technical issues reported by customers via
phone, chat, or email.
o Active Listening: Understand customer concerns, ask relevant questions, and
empathize with their situation.
o Effective Communication: Clearly explain technical concepts to non-technical
users.
2. Product Knowledge:
o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows,
Office Microsoft365, Windows on Surface devices, and more.
o Updates and Patches: Stay informed about product updates, patches, and known
issues.
o Self-Service Guidance: Guide customers on using self-help resources and online
documentation.
3. Issue Resolution:
o Tiered Support: Escalate complex issues to higher tiers when necessary.
o Remote Assistance: Provide remote troubleshooting assistance using tools like
Microsoft Remote Desktop.
o Case Management: Document interactions, solutions, and follow-up actions in the
support system.
4. Customer Satisfaction:
o First-Contact Resolution: Strive for first-contact resolution whenever possible.
o Professionalism: Maintain a positive and professional demeanour even during
challenging interactions.
o Customer Feedback: Collect feedback and identify areas for improvement.
5. Collaboration:
o Cross-Functional Teams: Collaborate with other teams (engineering, product
management) to address recurring issues.
o Knowledge Sharing: Contribute to internal knowledge bases and share best practices.
6. Quality Assurance:
o Adherence to Policies: Follow Microsofts support policies and guidelines.
o Quality Metrics: Meet performance metrics related to response time, resolution time,
and customer satisfaction.
Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions
Minimum Recommended Agent Skills and Abilities:
While additional skills can be developed through training, the following prerequisites are essential for
supporting Microsoft consumers:
1. Accounts and Billing Skills:
o Account & Payment Management: Proficiency in managing subscriptions, payment options,
and customer profiles.
o Billing Management: Understand billing processes and assist customers with billing-related
inquiries.
o Sign-In Assistance: Help customers with sign-in or sign-up processes.
o Refunds and Purchases: Assist with refunds and guide customers through product
purchases.
o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes.
2. Customer Service Skills:
o Download Install and Activate (DIA) Skills: Assist with download, install and activation of
M365 and Windows products and services.
o Assisting with Updating / Upgrading the Product or Service cross platform.
o Assisting with purchasing a product or recommend one appropriately.
3. Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions

Qualifications:
Education: Bachelors degree in computer science, Information Technology, or related field (or
equivalent experience).
Experience:
o Prior experience in technical support or customer service.
o Familiarity with Microsoft products and services.
o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a
plus.
Skills:
o Excellent communication skills (verbal and written).
o Problem-solving abilities.
o Patience and empathy.
o Ability to work in a fast-paced environment.
As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a
smooth experience with their products. Your dedication to solving their technical challenges will contribute
to customer loyalty and satisfaction.
Note:Rotational Shift
Note:Rotational OFF
Location:/Pune/Mysore
call shruthi@9886112704
call mayur@9343402211
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Infosys BPM
Location(s): Mysuru

Apply

[Full Time] Hiring For Technical Support Executive Jaipur Location Sal Up To 5.50 at NA

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
MASS HIRING FOR TECHNICAL SUPPORT EXEUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + INCENTIVES + RELOCATION BONUS SALARY UP TO 5.50 LPA.

Call HR Divyanshi To Schedule Your Interview @ 9257048582

Call HR Aryan To Schedule Your Interview @ 9216055910

Drop your Resume:- divyanshi@virtueplacement.com

Role & responsibilities:-

Handle inbound and outbound customer interactions via calls/chat/email.
Understand customer needs and provide accurate solutions.
Maintain a high level of professionalism and empathy during all customer interactions.

Preferred candidate profile:-

Minimum 1 year of Customer Service or Technical Support experience (International BPO preferred).
Excellent communication skills in English (verbal & written).
Ability to work in rotational shifts and rotational offs.
Graduation is mandatory.
Immediate joiners preferred.

Perks and benefits:-

5 Days working
Monthly Incentive Up to 5 K
15 Days Accommodation
Relocation Bonus 10K
Free Pick & Drop Cabs

Call HR Divyanshi To Schedule Your Interview @ 9257048582

Call HR Aryan To Schedule Your Interview @ 9216055910

Drop your Resume:- divyanshi@virtueplacement.com

Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: NA
Location(s): Kolkata

Apply

[Full Time] Service Desk salary upto 7lks mysore location at Infosys BPM

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
Role Designation
Looking for an immediate joiner.

Position Summary
Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and

Prerequisites:
Graduate,with minimum of 1 year of experience into International technical Support
Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution
Role Overview:
As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer
products. Your primary responsibility is to assist customers with technical issues related to Microsoft
software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive
customer experience.
Key Responsibilities:
1. Customer Interaction:
o Troubleshooting: Diagnose and resolve technical issues reported by customers via
phone, chat, or email.
o Active Listening: Understand customer concerns, ask relevant questions, and
empathize with their situation.
o Effective Communication: Clearly explain technical concepts to non-technical
users.
2. Product Knowledge:
o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows,
Office Microsoft365, Windows on Surface devices, and more.
o Updates and Patches: Stay informed about product updates, patches, and known
issues.
o Self-Service Guidance: Guide customers on using self-help resources and online
documentation.
3. Issue Resolution:
o Tiered Support: Escalate complex issues to higher tiers when necessary.
o Remote Assistance: Provide remote troubleshooting assistance using tools like
Microsoft Remote Desktop.
o Case Management: Document interactions, solutions, and follow-up actions in the
support system.
4. Customer Satisfaction:
o First-Contact Resolution: Strive for first-contact resolution whenever possible.
o Professionalism: Maintain a positive and professional demeanour even during
challenging interactions.
o Customer Feedback: Collect feedback and identify areas for improvement.
5. Collaboration:
o Cross-Functional Teams: Collaborate with other teams (engineering, product
management) to address recurring issues.
o Knowledge Sharing: Contribute to internal knowledge bases and share best practices.
6. Quality Assurance:
o Adherence to Policies: Follow Microsofts support policies and guidelines.
o Quality Metrics: Meet performance metrics related to response time, resolution time,
and customer satisfaction.
Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions
Minimum Recommended Agent Skills and Abilities:
While additional skills can be developed through training, the following prerequisites are essential for
supporting Microsoft consumers:
1. Accounts and Billing Skills:
o Account & Payment Management: Proficiency in managing subscriptions, payment options,
and customer profiles.
o Billing Management: Understand billing processes and assist customers with billing-related
inquiries.
o Sign-In Assistance: Help customers with sign-in or sign-up processes.
o Refunds and Purchases: Assist with refunds and guide customers through product
purchases.
o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes.
2. Customer Service Skills:
o Download Install and Activate (DIA) Skills: Assist with download, install and activation of
M365 and Windows products and services.
o Assisting with Updating / Upgrading the Product or Service cross platform.
o Assisting with purchasing a product or recommend one appropriately.
3. Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions

Qualifications:
Education: Bachelors degree in computer science, Information Technology, or related field (or
equivalent experience).
Experience:
o Prior experience in technical support or customer service.
o Familiarity with Microsoft products and services.
o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a
plus.
Skills:
o Excellent communication skills (verbal and written).
o Problem-solving abilities.
o Patience and empathy.
o Ability to work in a fast-paced environment.
As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a
smooth experience with their products. Your dedication to solving their technical challenges will contribute
to customer loyalty and satisfaction.
Note:Rotational Shift
Note:Rotational OFF
Location:/Pune/Mysore
call shruthi@9886112704

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Infosys BPM
Location(s): Mysuru

Apply

[Internship] Team Leader & Management Trainee For Gurgaon Location Sal Upto 7 Lpa at NA

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
MASS HIRING FOR TEAM LEADER & MANAGEMENT TRAINEE FOR GURGAON 5 DAYS WORKING + FIXED OFF + FREE CABS + SALARY UP TO 7 LPA + FIXED VARIABLE + FIXED YEARLY BONUS.

Call HR KAJAL To Schedule Your Interview @ 9257048579

Call HR Anshul To Schedule Your Interview @ 9257048578

Drop your Resume:- virtuehiringteam@gmail.com

Role & responsibilities:-

Develop and assess collection strategies to optimize the recovery of outstanding balances.
Generate and analyze AR aging reports, prioritizing customer accounts based on collections strategies.
Prepare and dispatch statements of accounts, collections notices, and dunning letters to customers via email.
Contact customers for payment through phone and email, adhering to collections strategy.
Escalate accounts within the customer's organization and internally as per collection strategy.
Take necessary actions, including legal steps, to expedite resolution.
Gather necessary information and prepare documents for settlement cases.
Approve installment and settlement plans within the scope of authority.
Track and follow up on customer payment promises related to settlements.
Escalate accounts and take necessary actions for resolution, including legal steps.
Prepare documentation/reports for governance meetings with Key Accounts Managers.
Manage bad debt write-offs, including forecasting, approval, and reconciliation.
Initiate refund requests for credit balances upon customer request.
Create refund reports, reconciling requests with payments received.
Review daily unidentified remittances report and assist with payment clearing.
Perform customer accounts reconciliation.
Respond to inquiries from customers or internal stakeholders regarding account reconciliations.
Engage resolution owners for timely dispute resolution.
Research and resolve disputes, including collaboration with internal and external stakeholders.
Provide support for escalated dispute cases and inform customers of resolution outcomes.
Manage customer deductions by obtaining backup documentation, reviewing documents, and assessing eligibility/validity.
Delivering effective training programs to enhance the skills and knowledge of team members.
Providing mentorship to foster professional growth and development within the team.
Ensuring strict adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Driving process improvement initiatives for enhanced operational efficiency.
Taking a proactive leadership approach, championing continuous improvement efforts within the team.

Preferred candidate profile:-

Bachelors degree in finance, Accounting, or related field
Rich experience in collections, dispute resolution, and cash application.
Strong analytical and problem-solving skills.
Excellent communication and negotiation abilities.
Previous experience in governance meetings and managing relationships with Key Accounts Managers

Preferred Qualifications/ Skills:-

Detail-oriented with a focus on accuracy and continuous improvement.
Familiarity with industry regulations related to collections and dispute resolution.
In-depth knowledge of collections strategies, best practices, and their integration within SAP systems.
Hands-on experience in navigating complex collections and dispute scenarios.

Perks and benefits:-

5 Days Working
Fixed Variables
Fixed Off
Paid Off
Free Cabs
Medical Facilities
Yearly Bonus

Call HR KAJAL To Schedule Your Interview @ 9257048579

Call HR Anshul To Schedule Your Interview @ 9257048578

Drop your Resume:- virtuehiringteam@gmail.com

Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Collections
Employement Type: Internship
Contact Details:
Company: NA
Location(s): Delhi, NCR

Apply

[Full Time] Hiring For Technical Support Executive Jaipur Location Sal Up To 5.50 at NA

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
MASS HIRING FOR TECHNICAL SUPPORT EXEUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + INCENTIVES + RELOCATION BONUS SALARY UP TO 5.50 LPA.

Call HR Divyanshi To Schedule Your Interview @ 9257048582

Call HR Aryan To Schedule Your Interview @ 9216055910

Drop your Resume:- divyanshi@virtueplacement.com

Role & responsibilities:-

Handle inbound and outbound customer interactions via calls/chat/email.
Understand customer needs and provide accurate solutions.
Maintain a high level of professionalism and empathy during all customer interactions.

Preferred candidate profile:-

Minimum 1 year of Customer Service or Technical Support experience (International BPO preferred).
Excellent communication skills in English (verbal & written).
Ability to work in rotational shifts and rotational offs.
Graduation is mandatory.
Immediate joiners preferred.

Perks and benefits:-

5 Days working
Monthly Incentive Up to 5 K
15 Days Accommodation
Relocation Bonus 10K
Free Pick & Drop Cabs

Call HR Divyanshi To Schedule Your Interview @ 9257048582

Call HR Aryan To Schedule Your Interview @ 9216055910

Drop your Resume:- divyanshi@virtueplacement.com

Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: NA
Location(s): Delhi, NCR

Apply

[Internship] Team Leader & Management Trainee For Gurgaon Location Sal Upto 7 Lpa at NA

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
MASS HIRING FOR TEAM LEADER & MANAGEMENT TRAINEE FOR GURGAON 5 DAYS WORKING + FIXED OFF + FREE CABS + SALARY UP TO 7 LPA + FIXED VARIABLE + FIXED YEARLY BONUS.

Call HR Nikita To Schedule Your Interview @ 9257030239

Call HR Anshul To Schedule Your Interview @ 9257048578

Drop your Resume:- virtuehiringteam@gmail.com

Role & responsibilities:-

Develop and assess collection strategies to optimize the recovery of outstanding balances.
Generate and analyze AR aging reports, prioritizing customer accounts based on collections strategies.
Prepare and dispatch statements of accounts, collections notices, and dunning letters to customers via email.
Contact customers for payment through phone and email, adhering to collections strategy.
Escalate accounts within the customer's organization and internally as per collection strategy.
Take necessary actions, including legal steps, to expedite resolution.
Gather necessary information and prepare documents for settlement cases.
Approve installment and settlement plans within the scope of authority.
Track and follow up on customer payment promises related to settlements.
Escalate accounts and take necessary actions for resolution, including legal steps.
Prepare documentation/reports for governance meetings with Key Accounts Managers.
Manage bad debt write-offs, including forecasting, approval, and reconciliation.
Initiate refund requests for credit balances upon customer request.
Create refund reports, reconciling requests with payments received.
Review daily unidentified remittances report and assist with payment clearing.
Perform customer accounts reconciliation.
Respond to inquiries from customers or internal stakeholders regarding account reconciliations.
Engage resolution owners for timely dispute resolution.
Research and resolve disputes, including collaboration with internal and external stakeholders.
Provide support for escalated dispute cases and inform customers of resolution outcomes.
Manage customer deductions by obtaining backup documentation, reviewing documents, and assessing eligibility/validity.
Delivering effective training programs to enhance the skills and knowledge of team members.
Providing mentorship to foster professional growth and development within the team.
Ensuring strict adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Driving process improvement initiatives for enhanced operational efficiency.
Taking a proactive leadership approach, championing continuous improvement efforts within the team.

Preferred candidate profile:-

Bachelors degree in finance, Accounting, or related field
Rich experience in collections, dispute resolution, and cash application.
Strong analytical and problem-solving skills.
Excellent communication and negotiation abilities.
Previous experience in governance meetings and managing relationships with Key Accounts Managers

Preferred Qualifications/ Skills:-

Detail-oriented with a focus on accuracy and continuous improvement.
Familiarity with industry regulations related to collections and dispute resolution.
In-depth knowledge of collections strategies, best practices, and their integration within SAP systems.
Hands-on experience in navigating complex collections and dispute scenarios.

Perks and benefits:-

5 Days Working
Fixed Variables
Fixed Off
Paid Off
Free Cabs
Medical Facilities
Yearly Bonus

Call HR Nikita To Schedule Your Interview @ 9257030239

Call HR Anshul To Schedule Your Interview @ 9257048578

Drop your Resume:- virtuehiringteam@gmail.com

Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Collections
Employement Type: Internship
Contact Details:
Company: NA
Location(s): Noida, Gurugram

Apply

[Full Time] Openings With Top Bpo ,hyderbad Salary Upto 6.5lks at Accenture

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

call kashish@7816842400
call kavya@7849020010
call anjum@7795311458
call olin@7848820049
call monica@9886112583

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Hyderabad

Apply

[Full Time] Intern - CCE(Customer Care Executive) at Muthoot Finance

Sun, 15 Feb 2026 12:00:00 +0530

Job Description
Preferred Candidates only female
Role & responsibilities
1. Ensure 100 Plus Tele Calling every day and Pitching Customer for Pitching New customer for Gold Loans
2. Gold Loan Lead Generation through Talking to Branch Inactive Existing Database and Open Market Gold loan Customers only and ensure the conversion.
3. Coordinate with different Branch staff and managers for closure.
4. Supervising day to day operations in the customer service department.
Interested Candidate can share their resume to below mentioned mail ID

Madhu - recruitmentblr2@muthootgroup.com (7670842320)
Job Classification
Industry: NBFC
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Muthoot Finance
Location(s): Bengaluru

Apply

[Freshers] Top BPO Hiring Freshers Customer Support Healthcare process at TOP BPO

Sun, 15 Feb 2026 12:00:00 +0530

Job Description

ANY Graduates can apply
Analytical and Problem-solving skills:
Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently
call anjum@7795311458
call adarsh@7848820043
call olin@7848820049
call mayur@9343402211
call abdul@7848820047
call shaina@7848820048
call adarsh@7848820043
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: TOP BPO
Location(s): Bengaluru

Apply

[Freshers] Customer Care Executive WFH( Blinkit Voice ) at UST

Sun, 15 Feb 2026 11:01:53 +0530

Job Description
Job descriptionRoles & Responsibilities: As a Blinkit Customer Care Executive, you'll handle delivery partner queries and resolve issues via phone.

Eligibility Criteria:-
Excellent Communication Skills
Graduate & Undergraduate
Permanent Work from Home (WFH)
Fresher & Experienced
A laptop with a minimum of 8 GB RAM & Windows 10 is mandatory.
On-the-Job Training
6 days working and 1 rotational week off.
9 hours of shift, during which 8 hours are dedicated to production and 1 hour is allocated for split breaks.
Wi-Fi is mandatory.
Salary - 14400 CTC

Round of Interviews
HR Evaluation
Operations Evaluation L1
Operations Evaluation L2
Versant Test
Client Evaluation
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Startek Aegis Customer
Location(s): Lucknow

Apply

[Walk-ins] Customer Support Executive at Hexaware Technologies

Sun, 15 Feb 2026 02:54:10 +0530

Job Description
Direct Walk-in - Voice process (Customer Support)

Job description

Role: Voice Process

Designation: Executive & Senior Executive

Languages Known: English along with Tamil

Salary: 1.8 LPA

Interview Venue: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043

Work Location: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043

Qualification: Any graduate can be considered (arrears can be considered)

Notice period: Immediate Joiners preferable.

* Candidates from Coimbatore location will be preferrable.

Desired Candidate Profile:

Fresher or Experience in Outbound or Inbound calls with excellent communication.
Freshers with excellent communication can also be considered.
Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation).
Only Immediate joiners.
Should be able to communicate clearly, both written and in speech.
Should be comfortable working for 5 days with 2 days rotational offs.
Demonstrate strong typing skills with a minimum of 25 WPM and 90% accuracy.
Handle customer inquiries efficiently and professionally.
Resolve customer complaints and issues promptly.

Rounds of Interviews:

HR round (Direct Walkin)
Operations round
Typing test and Domain Test
Contact: Akash
Contact Number: 7094043108

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Hexaware Technologies
Location(s): Coimbatore

Apply

[Full Time] Customer Care Executive at Izee Manpower

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
HIGH PAY ALERT US & UK VOICE PROCESS Premium Salary Upto 7.2LPA + Big Incentives
International Customers (US / UK)
Fast Growth | Paid Training
Qualification: UG / Graduates
Need: Excellent English Communication Contact : SABA 89517 72887
Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Izee Manpower
Location(s): Bengaluru

Apply

[Walk-ins] Malayalam Voice Process at Hexaware Technologies

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Direct Walk-in - Voice process (Customer Support)

Job description

Role: Voice Process

Designation: Executive & Senior Executive

Languages Known: English along with Malayalam

Salary: 1.92 LPA

Interview Venue: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043

Work Location: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043

Qualification: Any graduate can be considered (arrears can be considered)

Notice period: Immediate Joiners preferable.

* Candidates from Coimbatore location will be preferrable.

Desired Candidate Profile:

Fresher or Experience in Outbound or Inbound calls with excellent communication.
Freshers with excellent communication can also be considered.
Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation).
Only Immediate joiners.
Should be able to communicate clearly, both written and in speech.
Should be comfortable working for 5 days with 2 days rotational offs.
Demonstrate strong typing skills with a minimum of 25 WPM and 90% accuracy.
Handle customer inquiries efficiently and professionally.
Resolve customer complaints and issues promptly.

Rounds of Interviews:

HR round (Direct Walkin)
Operations round
Typing test and Domain Test
Contact: Sudharsan
Contact Number: 9751289323
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Hexaware Technologies
Location(s): Coimbatore

Apply

[Contract] Tax Compliance Analyst (Contract role - 7 months, WFO) at Amazon

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Tax Compliance Analyst - (Contract role : 7 months - WFO, Bangalore)

A Day in the Life Your day will be filled with strategic problem-solving and detailed analysis. You'll navigate intricate VAT compliance landscapes, investigate seller registration statuses, and collaborate with tax authorities across multiple European jurisdictions. Each task you complete directly supports Amazon's commitment to maintaining transparent and compliant financial operations.

About the Team We are a collaborative and innovative group dedicated to ensuring tax compliance across Amazon's European marketplaces. Our team values precision, continuous improvement, and cross-functional communication. We work closely with internal teams and external stakeholders to maintain the highest standards of financial governance.

This is a Contract role : 7 months - Work from Office, Bangalore

Basic Qualifications
Bachelor's degree in any discipline
Any corporate experience with minimum 1 year is sufficient
Strong written and verbal communication skills in English is mandatory

Preferred Qualifications
Background in accounting, finance, or tax compliance
Experience with international tax regulations
Advanced knowledge of financial systems
Multilingual capabilities
Experience in e-commerce or digital marketplace environments

Key Job Responsibilities
Verify VAT registration and compliance status for third-party sellers across European markets
Prepare and submit transactional data to tax authorities
Manage marketplace access for sellers based on their VAT compliance
Support VAT registration processes in various jurisdictions
Investigate and respond to complex VAT compliance queries
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Contract
Contact Details:
Company: Amazon
Location(s): Bengaluru

Apply

[Full Time] Accenture Telecom Voice Process Salary Upto 50k, Gurugram at Accenture

Sat, 14 Feb 2026 12:00:00 +0530

Job Description
Hiring For Telecom International Voice Process. Where in you have to give Customer Services Vie the Calls.
Job Details- Position: CSE- Qualification: Graduate/Under Graduate

- Excellent Communication is Required

- Experience: 12 Months Min is Mus, Upto 50K In - hand, upto 20K INC

- Location : Work from Office Gurugram - Both Side Cab Facilities

- Working Days: 5 days, Fix Week- end offs, Fix Night Shift

- Rounds: HR, VNA & OPS- Rounds on Virtually

NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH
NOTE- We don't charge anything for interview, we are paid from client side
https://web.whatsapp.com/7222860006- Harshita
https://web.whatsapp.com/9217242971 - Kashish

https://web.whatsapp.com/7678261383 - Ashi
https://web.whatsapp.com/7895415671 - Divya
https://web.whatsapp.com/9557020534- Deepika
https://web.whatsapp.com/8168738781 - Himani Sharma
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Accenture Voice
Location(s): Noida, Gurugram

Apply

[Freshers] Icici Lombard Bank // Customer Care | Hsc Pass | Fresher - Exp @mumbai at ICICI Lombard

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Role: Insurance Sales Executive - ICICI Lombard
Location: Vashi & Malad, Mumbai
Qualification: HSC Pass
Experience Requirement: Minimum 8 months in Voice Process or Sales

Candidate Profile:
Min. HSC Pass
Fresher & Experience Both Can Apply
Good English Communication Required
Good customer interaction and persuasive abilities
Age bracket: 18 - 32 years

Working Details:
Shift Time: 10:00AM - 7:00PM
Sunday Fixed OFF

Salary: 16,000 - 18,000 Inhand + Unlimired Incentives

Benefits:
Direct on-roll employment with ICICI Lombard
Long-term job stability and career growth opportunities
Reputed brand and professional work environment

Apply Now,
Reach Out For More Details / Information
HR Ritul - 7030021482
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Full Time] Regional Language Hiring - Mapping Process at Cognizant

Fri, 13 Feb 2026 12:00:00 +0530

Job Description

Note : Looking for candidates with Mapping experience and Language expertise (English+Gujarati/Malayalam/Tamil)

Role & responsibilities
Act as a domain expert for project processes and deliverables.
Perform Root Cause Analysis (RCA) for issues and provide actionable insights.
Collaborate with colleagues and clients across multiple geographies to ensure smooth operations.
Handle multiple tasks efficiently while maintaining accuracy and timelines.
Support continuous improvement initiatives and contribute to process optimization.

Preferred candidate profile
Excellent written and verbal communication skills to interact with global teams (English + Gujarati or Tamil or Malayalam)
Strong analytical and reasoning abilities with proven problem-solving skills.
Logical thinking and ability to make data-driven decisions.
Ability to multi-task and manage priorities effectively.
Maps background is not mandatory but will be considered an advantage.
Demonstrated experience in Root Cause Analysis (RCA) and issue resolution.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Freshers] Customer Support Representative at Alorica

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities
Communication: Exceptional verbal and written English skills.
Flexibility: Willingness to work in rotational, night, or weekend shifts.
Technical Aptitude: Proficiency in using computers, telephone systems, and relevant software.
Interpersonal Skills: Patience, empathy, and ability to handle irate customers.
Education/Experience: High school diploma or equivalent; previous BPO or customer service experience is often preferred. Freshers are open to apply

Interested candidates can contact on the below mentioned details.
SPOC: Varsha L
Contact: 6366068332
Email ID: varsha.l2@alorica.com
Preferred candidate profile

Excellent verbal in English
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Alorica
Location(s): Bengaluru

Apply

[Full Time] Customer Support Executive at Wipro

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Roles & Responsibilities:
Customer relationship administration
Meeting Customer's expectations / targets / metrics / Key Performance Indicators
Usage of the Customer's tools / Follow up of the Customer's processes & procedures
Management of all incoming requests.
Management of the backlog
Addressing all written / verbal requests and complaints received from the Customer
Process improvements proposals / implementation
Manages Customer relationship through providing daily operational support
Keeps Customer informed of progress at all stages
Skill Required
Computer (internet, MS Office package)
Good command of English (both written & spoken)
Customer relations management
Very good verbal communication skills
Rigorous and accurate working styleRole & responsibilities

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Kolkata

Apply

[Walk-ins] Fresher!! This Walk-in Drive Is For You - Omega Healthcare at Omega Healthcare

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Greetings from Omega Healthcare!
WALKIN DRIVE @ Omega Healthcare Start Your Career in Healthcare BPO!
Join Indias leading Healthcare Outsourcing Company and kickstart your career in the fastgrowing Healthcare RCM industry!
WalkIn Location: Omega Healthcare Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru 560017

Google Maps: https://maps.app.goo.gl/imcYt4dsdBRbg4eV7
Drive Days: Monday to Friday
Timing: 09:30 AM 03:30 PM

Salary - 15k - 18k as take home salary
Contact: Deeksha V Rao 8722248885 (Call/WhatsApp)
Were Hiring for:
1. AR Executive Night Shift (Semi Voice Process)
Shift: 5:30 PM 2:30 AM (US Shift) Education: Graduates only (BA, BBA, BCom, BSc, BCA, BE/ Btech)

2. Medical Billing Day Shift (NonVoice) Shift: 8:00 AM 5:00 PM Graduates only (BA, BBA, BCom, BSc, BCA)
Eligibility Criteria
No Post Graduates
Experience: Freshers eligible
Skills: Good communication skills required

Important Instruction Please mention Deeksha V Rao on top of your resume as a reference when attending the interview.
Roles & Responsibilities
AR Executive (Voice)
Call US Insurance Payers to resolve claim issues (denials/nondenials).
Review PMS/internal systems to work towards resolution: Payment, Adjustment, Selfpay.
Identify trends, issues, and escalate to supervisors when needed.
Maintain trackers: SOP updates, Issue Logs, Trend Logs.
Participate in RCM training to enhance process knowledge.
Investigate complex patient account issues and ensure accurate resolution.
Identify accounts that dont require calling & route to analysts for fix.
Use logical thinking to resolve accounts errorfree.
Identify payer-level issues and support special projects for reprocessing.

Medical Billing (NonVoice)
Review claim documents and update system records accurately.
Maintain trackers and process logs.
Support RCM cycle operations with accuracy and compliance.

Why Join Omega Healthcare?
Fast-growing Healthcare BPO industry
Excellent career growth opportunities
Structured training for freshers
Work with one of Indias largest healthcare service providers
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Omega Healthcare
Location(s): Bengaluru

Apply

[Full Time] Senior Resolution Coordinator(International Voice Process) at Walmart

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Job Description
You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts.
About Team
The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We Invest in You! At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition. We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service.

What you'll do
As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.
All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction.
To exceed our customers needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference.
What you'll bring
1 - 5 years of relevant Customer Service experience
Excellent written and verbal communication skills
Able to interact professionally with customers.
Ability to manage multiple tasks simultaneously.
Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care
In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements.
Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction.
Adhere to quality, compliance guidelines and SLAs
Must type a minimum of 25 WPM
Proficient with Microsoft Office programs (Outlook, Word)
Successful completion of mandatory training
Should be flexible work in a 24/7 work environment with rotating weekly time off.
Should be able to work in permanent night shifts or any assigned shifts on a rotational basis.
Any graduation

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity expert's and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Walmart culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore] office for daily work, with the flexibility for associates to manage their personal lives.
BenefitsBeyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is and feels included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Walmart
Location(s): Bengaluru

Apply

[Full Time] Travel Consultant - International at MNC HR Muskan

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
Job Description:
We are hiring Travel Process Executives for a leading MNC to manage end-to-end travel operations including ticketing, reservations, and customer support. The ideal candidate should have hands-on experience or knowledge of GDS tools and airline ticketing processes

To apply, call HR Lakshya - 8448812853

Key Responsibilities:
Handle flight bookings, ticket issuance, re-issue, and cancellations as per client requirements

Manage travel reservations using GDS tools (Amadeus, Sabre, Galileo, etc.)

Process manual ticketing and fare calculations accurately

Resolve customer queries related to itinerary changes, refunds, and travel policies

Ensure adherence to SLA, quality standards, and company policies

Coordinate with airlines and travel partners for seamless travel arrangements

Key Requirements:
Basic to good knowledge of GDS systems (Amadeus/Sabre/Galileo)

Experience in manual ticketing, ticket re-issue, refunds, and cancellations

Strong communication and problem-solving skills

Ability to work in rotational shifts in a fast-paced MNC environment

Graduate preferred (Diploma/Certification in Travel & Tourism is an advantage)

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: MNC
Location(s): Noida, Gurugram

Apply

[Full Time] Reservation And Ticketing Agent - Mumbai - flight ticketing at NA

Fri, 13 Feb 2026 12:00:00 +0530

Job Description
This role focuses on ticketing by assisting passengers and agents with bookings, fare details, and inquiries, ensuring timely responses, professionalism, and adherence to Delta Air Lines operational efficiency standards.
Required Candidate profile
Interested can connect on 8750718221
stemford.recruiter11@gmail.com
Job Classification
Industry: Aviation
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: NA
Location(s): Mumbai

Apply

[Freshers] Urgent Hiring For Fresher and 1+ year of experience in service desk at Wipro

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities

Experience in IT helpdesk (Voice)
Excellent communications skills (verbal and written)
Knowledge on ITIL Framework and Terminologies
Knowledge on Windows, Mac operating systems & VDI environments
Demonstrated problem solving capabilities
Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner
Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays
Self-motivated achiever who gains satisfaction from providing excellent customer service
Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies
Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates
Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc..
Excellent organizational skill
Preferred candidate profile

Looking for the candidates who is a fresher with excellent communication skills and with 1+ year of service desk experience who can join us immediately.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Bengaluru

Apply

[Full Time] International Sales Executive at Hexaware Technologies

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
We are hiring for Sales and retention

Shift timing: - 247
week off: - 2 Rotational Off
6 months of experience into sales is required
Any 2 documents required
Location: - Ghansoli, Navi Mumbai

interested candidate can share their updated cv on sangeetay1@hexaware.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Walk-ins] Voice Process ( Hindi Speaking) at Hexaware Technologies

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Come for Direct Walk-in and mention "Akshaya shree HR" in your top of your resume.
Role & responsibilities Job description:
Designation: Executive & Sr Executive (Domestic Voice Process)
Languages Known: Hindi & English Speaking
Work Location: Chennai
Work mode: work from office
Qualification: Any graduate (Arrears cannot be considered)
Notice period: Immediate Joiners
Interview Venue : HEXAWARE TECHNOLOGIES, Featherlite 200 feet Road, Pallavaram,

Salary: Freshers - flat 2.25 LPA
Experienced - 3.5 LPA

Desired Candidate Profile: Fresher or Experience in Outbound and Inbound calls with excellent communication.
Fresher with excellent communication can also be considered.
Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation).
Only Immediate joiners.
Should be able to communicate clearly, both written and in speech.
Should be comfortable working for 5 days with 2 days rotational offs.
Willing to work in rotational shifts

Rounds of Interviews:
HR round
Operations round.
Technical Assessment.
Client interview

Come for Direct Walk-in and mention "Akshaya shree HR" in your top of your resume. Contact person - Akshaya Shree
Contact Number : 8438019201

Note: Applicant currently in Chennai are preferred / Out of station applicants can be considered if ready to relocate immediately the shortlisted candidates should be able to join as soon as possible and should have all documents photocopy handy for background verification.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Hexaware Technologies
Location(s): Chennai

Apply

[Full Time] Customer Support Associate - International Voice at IntouchCX

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
The role of the Customer Service Associate (CSA) - Voice, will be responsible for:
Having daily interactions with the customer to handle issues from end to end via call
Going the extra mile to engage customers in solving issues and ensuring satisfaction
Quickly and effectively building rapport with customers while diagnosing and resolving issues
Providing white glove service and having the ability to provide an overall excellent customer experience
Managing customer expectations regarding estimated response times.
Work Experience - Minimum 6 months of international voice experience.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Bengaluru

Apply

[Full Time] Hiring For customer support voice process (US Shift) at Cognizant

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Participate in training sessions to enhance communication skills, product knowledge, and process understanding.
Desired Candidate Profile
3-6 years of experience in BPO/Call Centre environment handling international voice processes (US/UK).
Excellent Communication Skills with strong verbal & written English proficiency.
Ability to work on rotational shifts including night shifts (US shift).
Strong Soft Skills Training certification required; additional certifications like VNA/BPO/CSE preferred.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Freelance Jobs Open To All- (MP) at 2coms

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
SUMMARY

Freelance Opportunities with GIG4U Join the Gig Revolution!

Are you a student, gig worker, or someone looking to earn through short - term, flexible jobs? At

GIG4U, we bring exciting freelance gigs across cities, giving you the chance to work with leading

brands and gain hands - on experience in the retail, events, fieldwork, and services sectors.

Who Can Join?

Anyone with passion, energy, and a will to earn! Whether you're a college student, in - between

jobs, or looking for a flexible income stream GIG4U is for you.

Roles You Can Explore

Event Promoters & Event Coordinators

Retail Store Executives (Part - Time/Full - Time)

Field Promoters & Brand Ambassadors

Market Survey Executives

Background Verification Executives

Freelance Stock Audit Support

Merchant Onboarding Executives

Product Demo & Field Sampling Staff

Freelance Delivery Executives & Warehouse Support

Why GIG4U?

Flexible Schedules Choose when and where you want to work

Quick & Transparent Payouts Per Day, Per Hour, Per Task models

Easy Onboarding Process Just sign up and get verified

Short - Term Projects Ideal for building experience fast

Weekly/Task - Based Earnings Starting from 500/day and up to 20,000+/month

Work with Top Brands Boost your profile with real - world gigs

No Long - Term Commitment Work when you can, skip when you cant

Requirements

A smartphone with internet access

Good communication skills
Field roles may require a two - wheeler and local travel
Must be punctual, proactive, and customer - friendly

Other pointers regarding the job:

Location: Madhya Pradesh

Job Type: Part - time

Salary: 16,000 - 20,000 per month

Benefits
Earnings & Payouts:

Minimum Earnings: 16,000/month

Maximum Earnings: 20,000/month

Weekly payouts are based on performance.

Earnings may vary depending on specific city slabs.

Job Classification
Industry: Retail
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: 2coms
Location(s): Bhopal

Apply

[Full Time] Customer Care Executive- Domestic Voice at Teleperformance (TP)

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Dear Candidates,

Greetings From Teleperformance!!!

Minimum 6 months experience in any voice process.
Good communication Skills.
Candidate should be able to speak any of these languages (Tamil/Kannada/Telugu/Malayalam).
Decent Hike will be provided as per company budget.
6 days Rotational day shift.
1 day rotational week off.
Job Location : Ambit IT park.
Looking for Immediate Joiners.

Interested candidates Please call Hema @ 8524862257/ WhatsApp if your call is unanswered or mail your resume to hema.munuswamy@teleperformancedibs.com.

Regards
Hema
Assistant Manager
Teleperformance
8524862257
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Freshers] Urgent Hiring For Fresher and experience in service desk at Wipro

Thu, 12 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities

Assist end users with application issues, system administration queries, and network concerns.
Diagnose, prioritize, troubleshoot, and resolve IT incidents via call/chat/email/walkins.
Identify and escalate urgent tickets requiring immediate action.
Log all interactions and document activities accurately in the incident management tool.
Handle and resolve helpdesk requests efficiently.
Preferred candidate profile.
Any Fresher Graduate or experienced candidate in Service Desk / Customer Support
Strong communication skills (verbal & written)
Basic understanding of technical troubleshooting
Must have all educational documents (Provisional + all Marks Memos)
Immediate joiners preferred
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Wipro
Location(s): Bengaluru

Apply

[Walk-ins] Mega Walk-in Drive - We Are Hiring International voice process at IntouchCX

Wed, 11 Feb 2026 13:51:44 +0530

Job Description
Greetings from IntouchCX,

URGENT HIRING | INTERNATIONAL VOICE PROCESS Location: Hyderabad IntouchCX is rapidly expanding and actively seeking experienced professionals for our International Voice Process, offering immediate joining, global exposure, and accelerated career growth.

Eligibility Criteria
Minimum 1 year of experience in an International Voice Process
Strong communication, negotiation, and customer engagement skills
Key Responsibilities
Handle inbound & outbound voice calls for international clients
Promote products and services while driving revenue and conversions
Build and maintain long-term client relationships
Identify new business and upselling opportunities
Maintain accurate CRM documentation and collaborate with internal teams
What We Offer
Highly competitive salary package
Direct exposure to international markets and clients
Structured training programs and fast-track career advancement
A performance-driven, growth-oriented corporate environment
Employee Benefits
Free two-way cab facility (up to 30 km)
5-day work week
2 rotational weekly offs
Rotational shifts
Limited positions available priority for immediate joiners. Apply now to advance your career with IntouchCX.Please contact: HR Vijaya
vijaya.majji@intouchcx.comDisclaimer: Intouch doesn't promise a job (or) an interview in exchanage of money . Fraudsters may ask you to pay in the pretext of registration fee or refundable fee etc Role & responsibilities

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Associate Analyst U1 - Uk Verification Process (non-voice / Non-it) at Tech Mahindra

Wed, 11 Feb 2026 12:33:22 +0530

Job Description
Greetings From Tech Mahindra!

We are currently hiring for Associate Analyst - U1 to work with our internal teams here in Noida & Hyderabad.

Role: Associate Analyst U1 (Full Time/Permanent)
Location: Sector 62-Noida (UP) or Hi-Tech City Hyderabad
Experience: 0 Months - 1 Year (In any International process (Voice or Non-Voice)
Work Mode: Work from office (5 days)
Shift: UK (12 PM Till 9:30 PM, Fixed week offs on Sat & Sun) Two way transportation will be provided
Client: UK Based (800 years old - Publishing / Edutech)
Payroll: Tech Mahindra

KEY ACCOUNTABILITIES AND RESPONSIBILITIES:
Manually verify or monitor responses that the automated digitized marking system is unable to translate within the agreed confidence levels with utmost quality.
Qualitative Accuracy agreed to SLA.
Quantitative Consistent entry to agreed SLA.
Follow guidelines, training and feedback imparted while performing duties in the response verification and/or monitoring process.
Maintain and follow data and information security guidelines.
Report on issues or challenges to the reporting manager as soon as possible to avoid errors or delays in the submission of the work.
Assist teams in all tasks required to complete the project and liaise with other functional groups as required.
Pulling of reports to enable the monitoring of systems and users to ensure quality.
The review and amendment of key documentation and process maps for future training and audit purposes.
Generation and distribution of key performance indicators with global stakeholders

REQUIRED:
Must have at least minimum 0- 6 months of experience working in any international project and must be able to manage Stakeholders/Clients from US & UK on calls and emails.
Must have exceptional communication skills (Both written & Verbal) and must be able to multitask.
Attention to detail is mandatory.
Good email drafting skills and should have hands-on experience with MS Excel.
Need Graduation in any field.

Interested candidates can share their CV's at MK001109774@techmahindra.Com or can text on my Whatsapp: 7303647910

Regards,
Megha Khilwani
Recruiter - TA
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Tech Mahindra
Location(s): Noida, Gurugram

Apply

[Full Time] Work from Home at UST

Wed, 11 Feb 2026 12:07:44 +0530

Job Description
we are looking for candidates to work for chat Customer service process
with salary up to 19000
Excellent English Speaking n
must have own laptop and wifi connection
Permanent work from home
Call Hrzeba 7304275215
Naaz 8976100483
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Startek Aegis Customer
Location(s): Kolkata

Apply

[Freshers] Urgent Hiring For Icici Lombard - Telecaller / Hsc Fresher-exp /@vashi at ICICI Lombard

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Process:- Digital Sales - Voice ProcessAvg. comm. skills in Hindi and EnglishGraduation and HSC are fresher are welcome Shift Details: 10 AM - 7 PM 6 day work with Sunday fixedSalary: 16,000 - 18,000 Inhand+ Unlimited Incentives
Required Candidate profile
Min qualification - HSC
Fixed day shift
Immediate JoiningApply Now,
Contact For More Details / Information
HR Ritul - 7030021482
Perks and benefits
High incentives and growth opportunity
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Walk-ins] Customer Support Executive (Voice Process) at Teleperformance

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Job Title: Customer Support Executive (Voice Process)
Domain: Banking Domain
Location: Ambit IT Park, Ambattur, Chennai
Eligibility Criteria:

12th Pass or any Graduates can apply
Freshers can apply
Looking for Immediate joiners.

Language Requirement:

Malayalam & English
Kannada & English
Telugu & English

Salary:

14,500 Take Home / 17,500 CTC (Malayalam)
14,500 Take Home / 17,500 CTC (Telugu)
16,500 Take Home / 20,000 CTC (Kannada 12th eligibility)
17,500 Take Home / 21,000 CTC (Kannada Graduates)

Work Schedule:

6 days working, 1 rotational week-off
Complete Day Shift
8hrs work & 1hr break (9hrs Shift)

Location:

Ambit IT Park, Ambattur
Contact:

Kowsalya HR: 8939619158

NOTE: Mention Kowsalya HR on top of your resume while coming for a walk-in, give a call to the above contact number before reaching or for any queries.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Full Time] Team Lead at Sagility India

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Manage a team of agents to achieve daily targets, ensuring excellent customer service and sales performance.
Conduct regular coaching sessions with team members to improve their skills and productivity.
Analyze agent performance data to identify areas of improvement and develop strategies for growth.
Collaborate with other teams to resolve complex issues and optimize processes.
Ensure compliance with company policies, procedures, and regulatory requirements.
Interested- whatsapp-9538989829
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Sagility India
Location(s): Hyderabad

Apply

[Freshers] Immediate Hirring, Freshers, AR Caller- Medical Billing, Technopark at Prochant

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Exciting NIGHT SHIFT Job Opportunity Knocking for Fresh Faces in US Medical Billing Domain !!
Job Title: PROCESS Trainee - (International Voice Process)
Location: 2nd Floor, Block Niagra, Embassy Tarus Techzone, Technopark Phase III, Kazhakuttom, Thiruvananthapuram, Kerala 695581
Qualification: Any UG graduates between 2023 - 2025 are eligible
Shift timings: Night shift 6:30 PM - 3:30 AM (Sat & Sun fixed off)
Process: AR Caller
Location: 2nd Floor, Block Niagra, Embassy Tarus Techzone, Technopark Phase III, Kazhakuttom, Thiruvananthapuram, Kerala 695581
Notice Period: Immediate joiners only

Key Responsibilities:1. Calling & Non calling insurance Company on behalf of healthcare providers for claim status.2. Should handle US Healthcare Providers Billing.3. Follow-up with Insurance Company to check status of outstanding claims.4. Receive payment information if the claims have been processed.5. Analyze claims in case of rejections.6. Ensure deliverable adhere to quality standards.

Whats in it for You ?
Salary & Appraisal - Best in Industry
Excellent learning platform with great opportunity to build career in Medical Billing
Quarterly Rewards & Recognition Program
Certification program with compensation salary
Two- way Cab for all Female employees

Interview Process:
1.Telephonice Screening
2. HR Interview
3. Aptitude & Speech Assessment
4.Final Interview

The major expectation revolves around Communication skills & strong analytical ability. So ensure to prepare accordingly

This is your chance to gain hands-on experience and launch your career in the medical billing domain, all while working the night shift!

If you feel you are the Good Fit for the role with the above mentioned Skills , Drop your profiles to the below Contact
Contact Person : Rinu - HR Specialist
Whatsapp your resume to 8148626535/ rinuv@prochant.com
Pls Folow the below format while sharing your application:
1. Name , Location , Gradutaion Domain & Passed out year
2. Previous Internship/wrk expierence if any
3.Preference of shift : (Day/Night)
4.Current Location
We strive to streamline the interview process by providing prompt feedback on your profile within 2 days.Best of luck for your interview process!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Prochant
Location(s): Thiruvananthapuram

Apply

[Freshers] Customer Service-Process Associate at Genpact

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Inviting applications for the role of Process Associate/Developer, Customer Service

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Work Location-Hyderabad
Work Mode- Work from office
Skills-Customer quesries, Customer support
shift-Flexibile

Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] SPE- Mapping Walkin Interview 12'feb 26 at Cognizant

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities

Act as a domain expert for project processes and deliverables.
Perform Root Cause Analysis (RCA) for issues and provide actionable insights.
Collaborate with colleagues and clients across multiple geographies to ensure smooth operations.
Handle multiple tasks efficiently while maintaining accuracy and timelines.
Support continuous improvement initiatives and contribute to process optimization.

Preferred candidate profile

Excellent written and verbal communication skills to interact with global teams.
Strong analytical and reasoning abilities with proven problem-solving skills.
Logical thinking and ability to make data-driven decisions.
Ability to multi-task and manage priorities effectively.
Maps background is not mandatory but will be considered an advantage.
Demonstrated experience in Root Cause Analysis (RCA) and issue resolution.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Freshers] International Voice Process Executive - Customer Support at Access Healthcare

Wed, 11 Feb 2026 12:00:00 +0530

Job Description
WERE HIRING INTERNATIONAL VOICE PROCESS
(INBOUND & OUTBOUND)

Location: Chennai
Shift: US Shifts
Experience: Fresher can apply
Process: International Voice process

Job Description:
* Handle outbound calls for international clients.
* Communicate clearly and professionally with US clients.
* Meet quality and performance targets.
* Maintain accurate call records

Eligibility Criteria:
* Excellent English communication skills.
* Comfortable working in US shifts
* Immediate joiners preferred

Perks & Benefits:
Two-way cab facility
Virtual interview process
Growth opportunities

Interview Mode: Virtual Interview
To know more updates kindly contact 7339696444

Interested candidates can apply now Call/Share their profiles to get shortlisted quickly.

Regards,
Lithan - 7339696444 ( Call / Whatsapp )
| Access Healthcare |
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Access Healthcare
Location(s): Chennai

Apply

[Full Time] International Sales process at Sutherland

Wed, 11 Feb 2026 08:34:17 +0530

Job Description
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com Job Criteria:

1) Excellent verbal communication skills - Communication Level should be B2H to C1 & C2.
2) Minimum 1 Year of experience in an International BPO & Sales Experience (Mandatory)
3) If not, sales experience should have knowledge about Sales.
4) Should be available to join us immediately.
5) Ability to handle real-time international voice calls.

In this role, you will get to: 1) Be the primary point of contact for our Business-to-Business customers through Voice.
2) Provide timely, accurate, and professional support.
3) Take full responsibility for each interaction with proactive problem-solving and excellent customer service
. 4) Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light.
5) Maintain customer records and call documentation in our systems with precision.
6) Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.
7) Suggest process improvements and flag recurring customer issues through proper channels.
8) Should be in sales background and able to pitch in sales in calls.
Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Shift Timings & OA: 5-days work, week with rotational shifts Predominantly night shifts

Compensation: CTC: 4.0 LPA to 5.0 LPA (varies based on candidate experience & their previous CTC)
Additional Information: Work from oAice Two-way cab facility available up to 25km radius from oAice based on the shift timings.
Work Location: 7th Floor, North Wing DivyaSree Tech Ridge, Block P2, Manikonda, Hyderabad, Telangana 500104

Interested candidates can step in to office with your updated resume by writing my name "Sivapriya" as reference.

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Freshers] Process Associate - Customer Service at Genpact

Wed, 11 Feb 2026 06:50:17 +0530

Job Description

ShiReady to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Inviting applications for the role of Process Associate/Developer, Customer Service

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Work Location-Hyderabad
Work Mode- Work from office
Skills-Customer quesries, Customer support
shift-Flexibile

Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Hiring For Customer Support - Senior Process Executive at Cognizant

Wed, 11 Feb 2026 06:39:37 +0530

Job Description
Domain: ITES/BPO, KPO
Designation: Senior Process Executive Voice & Chat (Blended)
Educational Background: Minimum Graduate
Excellent communication skills (written and verbal)
Should have prior experience of handling Calls or Chats for North America or EMEA or AU/NZ /SG - based English processes (For Customer/ Technical / Product support team)
Should have experience in handling back-to-back calls or concurrent chats (Minimum:2)
Ability to communicate correctly and clearly with all customers with customer centric mindset
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently
Familiarity with Windows, Microsoft Office & Browsing Internet resources
Excellent typing skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Organized and detail-oriented
Resolving Technical complex queries
Drive continuous improvement through root cause identification and defect elimination
Shifts: Rotational/ Flexibility to work in night shift (24*7)
Work location: HYD - Permanent Work from Office.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Walk-ins] Mega Walk in For international Voice Process at IntouchCX

Wed, 11 Feb 2026 06:29:02 +0530

Job Description
Greetings from IntouchCX
URGENT HIRING | INTERNATIONAL VOICE PROCESS

Location: Hyderabad
IntouchCX is rapidly expanding and actively seeking experienced professionals for our International Voice Process, offering immediate joining, global exposure, and accelerated career growth.

Eligibility Criteria
Minimum 1 year of experience in an International Voice Process

Strong communication, negotiation, and customer engagement skills

Key Responsibilities
Handle inbound & outbound voice calls for international clients

Promote products and services while driving revenue and conversions

Build and maintain long-term client relationships

Identify new business and upselling opportunities

Maintain accurate CRM documentation and collaborate with internal teams

What We Offer
Highly competitive salary package

Direct exposure to international markets and clients

Structured training programs and fast-track career advancement

A performance-driven, growth-oriented corporate environment

Employee Benefits
Free two-way cab facility (up to 30 km)

5-day work week

2 rotational weekly offs

Rotational shifts

Limited positions available priority for immediate joiners.
Apply now to advance your career with IntouchCX.
Please contact: HR Balakrishna
Contact Details: 9949147272
balakrishna.kasula@intouchcx.com
Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Hiring For freshers - Immediate joiners at Cognizant

Wed, 11 Feb 2026 05:49:33 +0530

Job Description
Domain: ITES/BPO, KPO
Designation: Process Executive Voice & Chat (Blended)
Educational Background: Minimum Graduate
Excellent communication skills (both written and verbal)
Ability to communicate with customers, with customer centric mindset
Excellent documentation skills
Good comprehension skills - ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently
Familiarity with Windows, Microsoft Office & Browsing Internet resources
Excellent typing skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Organized and detail-oriented
Resolving Technical complex queries
Drive continuous improvement through root cause identification and defect elimination
Shifts: Rotational/ Flexibility to work in night shift (24*7)
Work location: HYD - permanent work from office.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Walk-ins] Mega Walk in For international blended process - Imm Joiner's at IntouchCX

Wed, 11 Feb 2026 05:41:10 +0530

Job Description
Greetings From IntouchCX

WE ARE HIRING!

International Blended Process

IntouchCX

Eligibility

Minimum 1 Year Experience in International Blended Process (Voice + Non-Voice)

Roles & Responsibilities

Handle Inbound & Outbound calls And Chat with international clients
Promote products/services & close deals
Build strong long-term client relationships
Identify new business opportunities
Maintain CRM records & coordinate with teams

What We Offer

Competitive Salary
Work with International Clients
Continuous Training & Skill Development
Growth-Focused Work Environment

Benefits:

Two-Way Free Cab Facility (Up to 30 KMs)
5 Days Working
2 Rotational Offs
Rotational Shifts

DONT MISS THIS OPPORTUNITY!

Apply Now

Email: shaheen.sultana@intouchcx.com
Call/WhatsApp: 9989956178
If the call is unanswered, please WhatsApp your CV.

Reference Mandatory:

Mention HR Shaheen S

Write HR Shaheen on top of your resume

Disclaimer: Intouch doesn't promise a job (or) an interview in exchnage of money . Fraudsters may ask you to pay in the pretext of rejistration fee or refundable fee etc

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Customer Care Executive at Teleperformance (TP)

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Teleperformance is hiring for Customer support executive role.
JD:
CTC :
Freshers : 18k CTC( 14.5k take home salary)
Experience : 19k CTC( 15.5k take home salary)
Notice period : Immediate
Work location: KPHP, Hyderabad
Working days : 6
Shifts : Day shift
Qualification: Under-graduate/Graduate/post graduate
Languages known: Telugu/Hindi/English

Skills required:
Good Communication skills
Able to handle customer calls properly.

Contact person: Timila(HR)
Contact number: 7981038633

Interested candidates can directly share your resume along with below details to narapareddy.timila@teleperformancedibs.con or reach me at 7981038633.
Name:
Contact number:
Email id:
Location:

Regards,
Timila Narapareddy
Sr.HR Executive
Teleperformance

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Hyderabad

Apply

[Freshers] Customer Service Associate-Voice Process at Teleperformance (TP)

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
We are hiring Customer Service Associates for Profile review process. The role involves reviewing user profiles, ensuring compliance with community standards, and maintaining platform integrity. Ideal for detail-oriented individuals looking to grow in a global moderation and support environment.

Job Details:
Designation- Customer Support
Qualification- UG/Graduate
Working days- 5 days, 2days off (Rotational Shift)
Facility- Both way cab service (Need to be within boundary)
Night shifts & Rotational shifts

Desired Candidate Profile:
Excellent communication skills
Experience in logistics (Preferred/on added advantage)
Willingness to work in a dynamic, fast-paced environment
Willingness to work in a night shift
Freshers/Experienced

Key Responsibilities:
Review and analyze customer or user profiles for accuracy, authenticity, and compliance with company and community guidelines
Handle inbound and/or outbound customer calls in a professional and customer-centric manner
Address customer queries related to profile verification, logistics updates, account-related issues, and service concerns
Identify policy violations, take appropriate action, and escalate cases as per defined process guidelines
Ensure high-quality decision-making while maintaining productivity and accuracy standards
Maintain detailed and accurate documentation of customer interactions in internal systems
Meet defined performance metrics including quality, compliance, and customer satisfaction
Work collaboratively with team members and supervisors to achieve operational goals
Adhere to shift schedules, company policies, and data confidentiality requirements

Salary Structure:
Any Graduate + Freshers: 28,000 CTC
For documented experience in customer service: Up-to 34,000 CTC

How to Apply?
Interested candidates can share their updated resume via email at manisha.das1@teleperformance.com & lakhi.mandal@teleperformance.com
Subject Line: Application for the post of Noida International Logistic Process
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Full Time] Hsbc - Customer Service Executive / 5 Days Work / 32k Ctc @thane at Teleperformance

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Profile: HSBC Arrow - Inbound Voice Process
Process: Inbound Customer service with Upselling
Qualification: Graduate
Location: Wagle Estate,Thane

Eligibility:
Graduate with minimum 6 months BPO experience
Good communication skills
Comfortable with upselling in an inbound process
Shift Timings:
Between 6:30 AM to 8:30 PM (9-hour rotational shift)
5 days working with 2 rotational weekly offs
Salary:
CTC: 32,000
In-hand: 26,000

Apply Now,
Contact For More Details / Information
HR Aditya L - 7030023969
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Freshers] Noida // International Voice // Customer Support at Teleperformance (TP)

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Teleperformance is hiring for Noida !!!!

Process : International Voice
Language : Excellent English communication skills
Qualification : Undergraduates with minimum 6 months BPO experience / Graduate freshers
Shift timings and week offs : Rotational
Total number of working days : 5
Total number of week offs : 2
Rounds of Interviews :
HR Round
AMCAT - 70, B2
Ops Round

Note : Candidates should be extremely fluent in English language

Interested candidates can reach out by mentioning keyword "NOIDA International Voice" to below mentioned details :
HR Ashutosh
ashutosh.sinha@teleperformancedibs.com/8812931558

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Full Time] Customer Support Executive ( Voice Process ) - HR Ishita Ghosh at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Roles & Responsibilities:

Customer relationship administration
Meeting Customer's expectations / targets / metrics / Key Performance Indicators
Usage of the Customer's tools / Follow up of the Customer's processes & procedures
Management of all incoming requests.
Management of the backlog
Addressing all written / verbal requests and complaints received from the Customer
Process improvements proposals / implementation
Manages Customer relationship through providing daily operational support
Keeps Customer informed of progress at all stages
Skill Required:

Computer (internet, MS Office package)
Good command of English (both written & spoken)
Customer relations management
Very good verbal communication skills
Shift: US Shift ( rotational night shift)
Mode of work: WFO / 5 days
Perks: Cab facility / night shift allowance.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Kolkata

Apply

[Walk-ins] Sutherland hiring For international voice process - fresher at Sutherland

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
JOB DESCRIPTION:
Roles and Responsibilities: -
Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions.
Must possess good communication skills with neutral accent.
Must be flexible and should have a positive attitude towards work.
Must be willing to work in Night Shifts.

Desired Candidate Profile: -
Comfortable with night shift
Comfortable with WFO-Work from office
Having excellent English communication
Ready to join immediately.
Graduates

Perks and Benefits:
Saturday and Sunday Fixed Week Offs.
2 Way Cab Facility (within 25 Km Radius)
Typing 30-35 words/min with 90% accuracy

Walk-In details:Date: 11-Feb-2026 - 13-Feb-2026
Timing: 11.30AM - 3.00PM
Work Location: Lanco hills, Manikonda
Address: 9th Floor, NSL Arena tower 2, Uppal.

Mention HR Hari Kishore on your resume.
E Hari Kishore Goud
eddga.harikishoregoud@sutherlandglobal.com

Note:
"Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Walk-ins] Sutherland hiring For international voice process - Freshers at Sutherland

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
JOB DESCRIPTION:

Roles and Responsibilities: -
Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions.
Must possess good communication skills with neutral accent.
Must be flexible and should have a positive attitude towards work.
Must be willing to work in Night Shifts.

Desired Candidate Profile: -
Comfortable with night shift
Comfortable with WFO-Work from office
Having excellent English communication
Ready to join immediately.
Graduates

Perks and Benefits:
Saturday and Sunday Fixed Week Offs.
2 Way Cab Facility (within 25 Km Radius)
Typing 30-35 words/min with 90% accuracy

Walk-In details:
Date: 11-Feb-2026 - 13-Feb-2026
Timing: 11.30AM - 3.00PM
Work Location: Lanco hills, Manikonda

Address:
7th Floor, Divyasree Tech Ridge Building, Lanco hills, Khajaguda, Manikonda

Mention HR Hari Kishore on your resume.

E Hari Kishore Goud
eddga.harikishoregoud@sutherlandglobal.com

Note:
"Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Freshers] International Voice Process Executive at Hexaware Technologies

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
(Kindly Mention "Priyadharshini S " on top of your resume)

Designation: Executive & Sr Executive (International Voice Process)
Process: Background Verification Process voice Skillset
Location: Chennai One, Thoraipakkam
Qualification: HSC passed / any graduate / arrear can be considered.
Notice period Immediate Joiners
Interview Venue HEXAWARE TECHNOLOGIES/BPS ; Chennai one SEZ IT PARK - GATE 2 ; IG-3, 3rd Floor, Phase 2, pallavaram 200 Feet Ring Road, ,MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097
Job location Thoraipakkam ; Chennai one SEZ IT PARK - Chennai TN
Salary 2.33 LPA 3.33 LPA Basis your performance and Years of Experience (T&C) **
Desired Candidate Profile:
0 to 3 Years of experience in Outbound and Inbound calls with excellent communication.
Freshers with excellent communication can also be considered.
Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation).
Preferably Immediate joiners.
Should be flexible to work in complete night shifts.
Fixed Saturday and Sunday week offs.
Transport : Drop will be provided
Rounds of Interviews:
HR round
Operations round
Mode of interview: Direct Walkin Drive (please come with 2 copies of your resume and a Government ID PROOF.)
Interested candidate's contact the below helpline numbers between 10am to 6 pm for the virtual interviews. (FOR OUT STATION APPLICANTS ONLY).
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Hexaware Technologies
Location(s): Chennai

Apply

[Freshers] Kannada Voice Process - Customer Support - Day Shift at Teleperformance

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Greetings from Teleperformance!!!

Hiring for Kannada Voice Process - Customer Support - Day Shift - International Bank

Spot Offer!!!
Looking for immediate joiners only

Freshers can apply!!!

No Sales / No Targets
ROLE: Resolving the banking related queries of the customers
Freshers & experienced can apply
Mandatory: Speaking in Good English + Kannada
Qualification: Any Degree (UG & PG) can apply
Day Shift
6 days working / Sunday week off
Salary for Freshers: 25K CTC per month
Salary for experienced: Based on discussion
Work Location: Ambit IT Park, Ambattur, Chennai.

IF YOU ARE INTERESTED IN THIS JOB PLEASE SEND YOUR RESUME IN WHATSAPP TO SAMUEL HR 9444730317

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Full Time] Service Desk Analyst L1 at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description

Role Purpose

The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives

Do

1. Be responsible for primary user support and customer service

a. Respond to queries from all calls, portal, emails, chats from the client

b. Become familiar with each client and their respective applications/ processes

c. Learn fundamental operations of commonly-used software, hardware and other equipment

d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software

e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits

f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

2. Regular MIS & resolution log management on queries raised

a. Record events and problems and their resolution in logs

b. Follow-up and update customer status and information

c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team

d. Identify and suggest improvements on processes, procedures etc

Mandatory Skills: TIS Service Desk .
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Customer Support Executive - Voice Process at Teleperformance

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Role : Customer Support Executive (Voice Process)
Domain : Banking
Location : Bangalore Hebbal
Job Description:
12th Pass or Any Graduation eligible
6 days work 1 day rotational week off

Language:
English + Tamil
English + Kannada
English + Telugu
English + Malayalam

Salary:
Kannada/Tamil/Telugu - 16,000 Take Home /20,000 CTC
Malayalam - 19,000 Take Home

Shift Timings:
Female: 6am - 3pm or 7pm - 4 pm
Male - 3 pm - 12 am or 4 pm - 1 am

Job Highlights:
One Way Travel ticket
14 days accommodation for out station candidates.

Contact:Sundari HR - 9043818863
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Bengaluru

Apply

[Full Time] International Voice Process Executive at Sutherland

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Hiring for International Voice process!!!

Roles and Responsibilities

Listening to customers concerns and handling the customer complaints and returns through call, email and chat.
Giving detailed explanations of services or products.
Required Skills

*Candidate should be excellent in verbal communication skills
*Should have good verbal communication skills
*Looking for typing speed of 35WPM 90% Accuracy
*Good to have customer handling skills
*Should have good knowledge on customer support
*Graduates
*Should be flexible to work from office and night shifts
*Candidate should be in 25 kms of radius from work location

NOTE: INTERVIEW LOCATION

Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039

WORk LOCATION

Sutherland, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089.

Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Write HR Manvitha on top of your resume
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Full Time] International Voice Process Executive at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Role & responsibilities
Customer relationship administration.
Meeting Customer's expectations / targets / metrics / Key Performance Indicators.
Usage of the Customer's tools / Follow up of the Customer's processes & procedures.
Management of the backlog.
Addressing all written / verbal requests and complaints received from the Customer.
Process improvements proposals / implementation.
Keeps Customer informed of progress at all stages.

Preferred candidate profile
English communication must be excellent , not good but very good /excellent.
Graduation is mandatory.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Kolkata

Apply

[Full Time] Customer Support Executive ( Voice Process ) - HR Anumita at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Roles & Responsibilities:

Customer relationship administration
Meeting Customer's expectations / targets / metrics / Key Performance Indicators
Usage of the Customer's tools / Follow up of the Customer's processes & procedures
Management of all incoming requests.
Management of the backlog
Addressing all written / verbal requests and complaints received from the Customer
Process improvements proposals / implementation
Manages Customer relationship through providing daily operational support
Keeps Customer informed of progress at all stages
Skill Required:

Computer (internet, MS Office package)
Good command of English (both written & spoken)
Customer relations management
Very good verbal communication skills
Shift: US Shift ( rotational night shift)
Mode of work: WFO / 5 days
Perks: Cab facility / night shift allowance.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Kolkata

Apply

[Full Time] Customer Support Executive ( Voice Process ) - HR Soumini at Wipro

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
Roles & Responsibilities:

Customer relationship administration
Meeting Customer's expectations / targets / metrics / Key Performance Indicators
Usage of the Customer's tools / Follow up of the Customer's processes & procedures
Management of all incoming requests.
Management of the backlog
Addressing all written / verbal requests and complaints received from the Customer
Process improvements proposals / implementation
Manages Customer relationship through providing daily operational support
Keeps Customer informed of progress at all stages
Skill Required:

Computer (internet, MS Office package)
Good command of English (both written & spoken)
Customer relations management
Very good verbal communication skills
Shift: US Shift ( rotational night shift)
Mode of work: WFO / 5 days
Perks: Cab facility / night shift allowance.
Interested candidates can send their CVs to "7204012255" with a subject line of " Voice process" .
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Kolkata

Apply

[Full Time] International - US Voice Process at IntouchCX

Tue, 10 Feb 2026 12:00:00 +0530

Job Description
CSA - Voice Job Description / Profile
Job Title: Customer Service Associate (CSA) Voice
Location :Bengaluru
Workspace: WFO
Department: Operations
Channel: Voice
Language: English (additional languages may be required)
Hours of Operation: 24/7
Overview of Position
The role of the Customer Service Associate (CSA) - Voice, will be responsible for:
Having daily interactions with the customer to handle issues from end to end via call
Going the extra mile to engage customers in solving issues and ensuring satisfaction
Quickly and effectively building rapport with customers while diagnosing and resolving issues
Providing white glove service and having the ability to provide an overall excellent customer experience
Managing customer expectations regarding estimated response times

Essential Functions
An obligation to deliver exceptional customer service
Receive inbound calls to gather and verify required information and do utmost within their power to solve customer problems
Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions
Ability to learn new skills and quickly absorb and interpret new information, products, and
features from the perspective of the customer
Actively listen to the customer, and show empathy and patience
Provide information to the client and place appropriate notes in system indicating exactly what action was taken or needs to be taken
Ensure policies and procedures are followed on all calls
Maintain thorough knowledge of systems so that information can be researched and proper information is given to customer
Learn and retain a thorough working knowledge of all existing and new process and procedures
Achieve assigned Key Performance Indicators e.g. Call Handle Time, Quality, CSAT & DSAT
Attend Team Meetings/additional training sessions as scheduled
Performs other duties as assigned
Critical Skills
Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation
Ability to show high emotional intelligence by remaining calm under pressure while solving the customers concerns
Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs
Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
Ability to work in a fast-paced, hectic, changing environment
Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
Ability to operate a phone system and personal computer
Ability to adhere to all organizational policies and procedures
Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays
Ability to perform basic mathematical functions
Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
Educational/Work Experience and Requirements
Must successfully pass a background check
High school diploma or equivalent required
Post secondary degree is a plus
Must have at least six months customer service experience or equivalent

Contact Details:

HR Name: Deepika E
Ph.no : 7899915386
Email id : deepika.e@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Bengaluru

Apply

[Walk-ins] Tele Sales Executive at People Group

Tue, 10 Feb 2026 12:00:00 +0530

Job Description

We are looking for a Tele Sales Advisor to join our sales team.
What You'll Do:
Call prospective customers from provided leads and pitch relevant Shaadi.com premium services.
Convert free members to paid members by following our proven sales process.
Update call notes, follow-ups, and call outcomes in the system in real time.
Follow up with potential leads and track conversions with persistence and care.
Meet daily/weekly/monthly call volumes, talk time & revenue targets.
Handle walk-ins (if assigned) engage with them, explain features, & convert to premium.
Maintain all customer interaction records and documentation accurately.
Appear for regular performance check-ins and continue learning & growing.

What You'll Bring:
Fresher to telesales or outbound calling experience.
Smart selling approach persuasive yet consultative.
Strong communication skills (spoken + written) in English + Malayalam.
Clear diction and confident speech.
High energy, target orientation, and resilience under pressure.

Both Male & Female can apply for this position with a minimum of 6months proper telesales experience.
Contact Person: Rajitha - 97250 05140 Mail Id - rajitha.r@peopleinteractive.in
Venue:People Interactive (I) Pvt Ltd Shaadi.com
3rd Floor, Jos Annexe Building,
Mahatma Gandhi Road, near Jos Junction, Marine Drive,
Ernakulam, Kochi 682011
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: People Group
Location(s): Kochi

Apply

[Freshers] Freshers Wanted!! Energy Required - Omega Healthcare at Omega Healthcare

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Greetings from Omega Healthcare!

WALKIN DRIVE @ Omega Healthcare Start Your Career in Healthcare BPO!

Join Indias leading Healthcare Outsourcing Company and kickstart your career in the fastgrowing Healthcare RCM industry!

WalkIn Location:
Omega Healthcare
Wind Tunnel Rd, Avalappa Layout,
Muniyappa Layout, Murgesh Pallya, Bengaluru 560017

Google Maps: https://maps.app.goo.gl/imcYt4dsdBRbg4eV7

Drive Days: Monday to Friday

Timing: 09:30 AM 03:30 PM

Contact: Keerthi S 7022739256 (Call/WhatsApp)

Were Hiring for:

1. AR Executive Night Shift (Semi Voice Process)
Shift: 5:30 PM 2:30 AM (US Shift)
Education: Graduates only (BA, BBA, BCom, BSc, BCA, BE Btech)

2. Medical Billing Day Shift (NonVoice)
Shift: 8:00 AM 5:00 PM
Graduates only (BA, BBA, BCom, BSc, BCA)

Eligibility Criteria
No Post Graduates
Experience: Freshers eligible
Skills: Good communication skills required

Important Instruction
Please mention Keerthi S on top of your resume as a reference when attending the interview.

Roles & Responsibilities
AR Executive (Voice)
Call US Insurance Payers to resolve claim issues (denials/nondenials).
Review PMS/internal systems to work towards resolution: Payment, Adjustment, Selfpay.
Identify trends, issues, and escalate to supervisors when needed.
Maintain trackers: SOP updates, Issue Logs, Trend Logs.
Participate in RCM training to enhance process knowledge.
Investigate complex patient account issues and ensure accurate resolution.
Identify accounts that dont require calling & route to analysts for fix.
Use logical thinking to resolve accounts errorfree.
Identify payer-level issues and support special projects for reprocessing.
Medical Billing (NonVoice)
Review claim documents and update system records accurately.
Maintain trackers and process logs.
Support RCM cycle operations with accuracy and compliance.

Why Join Omega Healthcare?
Fast-growing Healthcare BPO industry
Excellent career growth opportunities
Structured training for freshers
Work with one of Indias largest healthcare service providers

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Omega Healthcare
Location(s): Bengaluru

Apply

[Full Time] International Voice Process Customer Support Representative at IntouchCX

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Job Description:
IntouchCX is hiring confident, result-oriented professionals for our International Voice Process.

If you have strong communication skills, a passion for sales, and the ability to convert international customers, this role offers excellent growth and high earning potential.

Roles & Responsibilities:
Handle inbound and outbound calls for international customers

Pitch products/services and close effectively

Understand customer needs and recommend suitable solutions

Meet and exceed daily, weekly, and monthly ales argets

Maintain accurate customer

Follow sales scripts, compliance guidelines, and company policies

Desired Candidate Profile:
Excellent verbal communication skills in English (neutral accent preferred)

Minimum 6 months of experience in International Voice Process

Strong negotiation, persuasion, and objection-handling skills

Willing to work in rotational and night shifts

Immediate joiners preferred

Perks & Benefits:
Competitive fixed salary + high sales incentives

Two-way cab facility

Paid sales training and continuous performance coaching

Clear career growth opportunities

Positive, performance-driven work environment

Salary: Best in Industry + Incentives
Shift: Rotational (including Night Shifts)
Working Days: 5 Days Working (2 Week Offs)
Work Location: IntouchCX, Madhapur, Hyderabad

Please reply with your resume and answers to the above.

Email: keerthana.karingula@intouchcx.com
Contact: 7032670156

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International Voice Process Executive- Experienced only at IntouchCX

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
We are looking for dynamic and customer-focused professionals for an International Voice Process. The role involves handling inbound and/or outbound calls from international customers, providing excellent customer service, resolving queries, and ensuring a high level of customer satisfaction.

Key Responsibilities
Handle inbound and/or outbound calls from international customers

Address customer inquiries, concerns, and complaints in a professional manner

Provide accurate information about products, services, and processes

Maintain detailed and accurate customer records in CRM systems

Follow communication scripts, quality standards, and compliance guidelines

Achieve individual and team performance targets (quality, productivity, CSAT)

Escalate complex issues to the appropriate internal teams when required

Required Skills & Qualifications
6 months to 3 years of experience in an International Voice Process

Excellent verbal communication skills in English

Strong listening and problem-solving abilities

Customer-oriented mindset with a positive attitude

Basic computer knowledge and familiarity with CRM tools

Ability to work independently and as part of a team

Shift & Availability Requirements
Willingness to work Night Shifts and Graveyard Shifts

Preferred Qualifications
Prior experience handling US/UK/Australian customers

Experience in BPO, KPO, or contact center environment

Ability to handle high call volumes efficiently

Benefits
Competitive salary

Cab facility (as per company policy)

Medical insurance and other statutory benefits

Career growth and learning opportunities

Apply now by sharing your resume to yasmidha.noor@intouchcx.com (OR) (+91) 7386528418
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Customer Support Executive | International Voice Process | at IntouchCX

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Dear Candidate,
Greetings from IntouchCX!

We're thrilled to present you with an exciting career opportunity at our Bangalore office. If you're looking to grow with a global customer experience leader, this could be your perfect fit!

Roles And Responsibilities-

The role of the Customer Service Associate (CSA) - Voice, will be responsible
for:

Having daily interactions with the customer to handle issues from
end to end via call
Going the extra mile to engage customers in solving issues and
ensuring satisfaction
Quickly and effectively building rapport with customers while
diagnosing and resolving ssues
Providing white glove service and having the ability to provide an
overall excellent customer experience
Managing customer expectations regarding estimated response
times
Important NoteFor any queries, feel free to reach out:
9148186690
Email - rohit.rnath@intouchcx.com
Interview Details
Interview Mode:Virtual
HR RoundOperational Round with the Management Role & responsibilities

Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100
Landmark: Adjacent to Kauvery Hospital
Job Opportunity Details
Location: Electronic City Phase 1, Bangalore
Shift: US Rotational Shifts
Work Schedule: 5 Days a Week | 2 Rotational Week-Offs
Compensation & Benefits
Take-Home Salary: Up to 30,000/month
Performance Incentives: Up to 6,000/month

Exclusive Employee Perks
Complimentary Two-Way Cab Stress-free commute
Free Meals Stay energized during your shift
Health Insurance Comprehensive medical coverage
PF & Statutory Benefits Financial security for your future

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Bengaluru

Apply

[Walk-ins] Mega Walkin Drive -11th-feb-26||apar Specialist (voice Process) Spe at Cognizant

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Mega Walk-in drive-11th-Feb-2026
We are looking for APAR Specialist-Voice.
Experience-1-4 years
Level - SPE
Work Location - Hyderabad
Notice - Immediate to 30 days.
Academics: B.Com/M.Com/MBA

Candidate should have exposure in voice process into Finance & Accounting.

Responsibilities:
Customer Master Setup/Updates
Cash/Payment Application
Run Dunning Report
Research customer account and communicate with Customer or client to clear customer discrepancies.
Reconciliation and month close activities
Periodic contract pricing updates
Skills:
Good Verbal & Written Communication
Knowledge on SAP Application Preferred
Customer/Client Focused attitude
Eye for details.
Problem solving skills.
Any Visual basic or Macro skill are additional advantage.
Work from Office
Venue: Cognizant Technology Solutions
Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081

Job Classification
Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Collections
Employement Type: Walk-ins
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Freshers] Customer Support Executive (International Voice) at Teleperformance (TP)

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Job Title: Customer Service Expert International Voice Process
Only Immediate joiners
Location: Noida Sector 135
Work Mode: 5 Days Work From Office
Shifts: Rotational Shifts
Week Offs: Rotational
Experience: Freshers & Experienced
Education: Graduation Mandatory

Role & responsibilities
We are looking for enthusiastic and customer-focused Customer Service Experts to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers and providing exceptional customer support while ensuring a high level of satisfaction.
Key Responsibilities:
Handle customer queries via voice calls for international clients

Provide accurate information and effective resolutions to customer issues

Maintain professional communication and build positive customer experiences

Follow company policies, quality standards, and process guidelines

Document customer interactions and update records accurately

Meet performance metrics such as quality, productivity, and customer satisfaction

Eligibility Criteria:
Graduation is mandatory (any stream)

Freshers are welcome to apply

Excellent verbal communication skills in English

Willingness to work in rotational shifts and rotational week offs

Comfortable working from office (Noida Sec 135)

Customer-oriented attitude with good problem-solving skills

Preferred Skills:
Strong communication and listening skills

Ability to handle customers professionally and empathetically

Basic computer knowledge

Adaptability to a fast-paced work environment

What We Offer:
Opportunity to work with an international process

Professional work environment

Learning and growth opportunities

Competitive salary and benefits
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Full Time] International Voice Process Executive at Sutherland

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Hiring for International Voice process!!!
Roles and Responsibilities

Listening to customers concerns and handling the customer complaints and returns through call, email and chat.
Giving detailed explanations of services or products.

Required Skills

*Candidate should be excellent in verbal communication skills
*Should have good verbal communication skills
*Looking for typing speed of 35WPM 90% Accuracy
*Good to have customer handling skills
*Should have good knowledge on customer support
*Graduates
*Should be flexible to work from office and night shifts
*Candidate should be in 25 kms of radius from work location

NOTE: INTERVIEW LOCATION

Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039

WORk LOCATION

Sutherland, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089.

Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Write HR Manvitha on top of your resume
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Freshers] Hiring For International voice process at IntouchCX

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Mention HR Naaz on your resume - contact 9154225747

Role & responsibilities We are seeking enthusiastic and customer-oriented professionals to join our International Voice Support Team. The ideal candidate will possess excellent communication skills (C1 level or equivalent), be comfortable working in night shifts, and demonstrate a passion for delivering outstanding customer service to clients across global markets.Key Responsibilities:
Handle inbound and outbound customer calls from international clients.
Provide prompt and accurate responses to customer queries and concerns.
Troubleshoot issues related to products, services, or orders.
Maintain a high level of professionalism, empathy, and customer satisfaction.
Accurately document customer interactions and feedback in the CRM system.
Collaborate with internal teams to resolve complex customer cases.
Meet or exceed defined performance metrics such as response time, quality, and customer satisfaction.
Required Skills & Qualifications:
Excellent English communication skills minimum C1 proficiency (both verbal and written), minimum 6 months of experience into international voice process , Freshers are not eligible
Ability to work night shifts (US/UK time zone).
Strong problem-solving skills and customer-centric mindset.
Ability to work in a fast-paced, target-driven environment.
Benefits:
Attractive salary package with performance-based incentives.
Opportunity to work with global clients and enhance international exposure.
Continuous training and career growth opportunities.

Contact - Hr Naaz
Phone number - 9154225747
Email - shahistha.naaz@intouchcx.com

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Customer Support Executive at Teleperformance (TP)

Mon, 09 Feb 2026 12:00:00 +0530

Job Description
Teleperformance is hiring for Customer support executive role.

JD:

CTC :
Freshers : 18k CTC( 14.5k take home salary)
Experience : upto 23k CTC( 19k take home salary)
Notice period : Immediate
Work location: KPHP, Hyderabad
Working days : 6
Shifts : Day shift
Qualification: Under-graduate/Graduate/post graduate
Skills required: Telugu/Hindi/English

Skills required:

Good Communication skills
Able to handle customer calls properly.

Contact person: Timila(HR)
Contact number: 7981038633

Interested candidates can directly share your resume along with below details to narapareddy.timila@teleperformancedibs.con or reach me at 7981038633.

Name:
Contact number:
Email id:
Location:
Regards,
Timila Narapareddy
Sr.HR Executive
Teleperformance
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Hyderabad

Apply

[Freshers] Process Associate - Customer Service at Genpact

Mon, 09 Feb 2026 12:00:00 +0530

Job Description

JOB Description
Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
We are inviting applications for the role of Process Associate/Developer, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you!
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Walk-ins] Walk-in drive - International Voice Process at IntouchCX

Sun, 08 Feb 2026 23:57:09 +0530

Job Description
INTOUCHCX

Job Title: Customer Support Executive International Voice Process
Job Summary
We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards.

Key Responsibilities
Handle inbound and/or outbound voice calls from international customers
Resolve customer queries related to products, services, billing, or technical support
Maintain a high level of customer satisfaction through effective communication
Document customer interactions accurately in CRM systems
Adhere to process guidelines, quality standards, and compliance policies
Meet individual and team performance metrics (AHT, CSAT, QA, etc.)
Escalate complex issues to the appropriate department when required
Eligibility / Requirements
Excellent verbal and written communication skills in English
Ability to understand international accents
Graduate or Undergraduate (as per process requirement)
Freshers or candidates with relevant BPO experience can apply
Willingness to work in night shifts / rotational shifts
Basic computer knowledge and typing skills

Preferred Skills
Prior experience in international voice support (added advantage)
Customer-centric approach with problem-solving skills
Active listening and empathy
Ability to multitask and work under pressure

Work Conditions
5 days working with 2 rotational week-offs
Night shifts (as per international time zones)
Work from Office
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

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[Walk-ins] Walk-in Drive For Client Service & Support - Voice at ADP

Sun, 08 Feb 2026 12:00:00 +0530

Job Description
Monday & Tuesday Walk-in Drive for candidates experienced in International Voice @ ADP Hyderabad

Timing: 1 PM to 3 PM
Date: 9 and 10 February 2026
Day : Monday & Tuesday

ADP is hiring a Client Support Specialist.

Job Summary
We are seeking a seasoned, professional International Voice Support Executive with 2-7 years of experience to handle high-level, complex customer interactions. The ideal candidate will have a neutral or American accent, exceptional, empathetic communication skills, and a proven track record of meeting strict KPIs (CSAT, AHT, FCR) in an international voice process.
Key Responsibilities
Customer Interaction: Handle inbound/outbound calls from [US/UK] customers, providing professional, and empathetic service.
Problem Resolution: Resolve complex customer queries, complaints, and technical issues, acting as a point of escalation.
Performance Metrics: Consistently meet or exceed Key Performance Indicators (KPIs) such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR).
Quality & Compliance: Adhere to strict quality guidelines, compliance policies, and data security standards.
Mentorship (Optional but common for 5yrs exp): Support team leaders in coaching new hires or assisting team members with complex scenarios.

Required Candidate Profile
Experience: Minimum 2+ years of relevant experience in an International Voice process .
Communication: Excellent spoken and written English
Skills: Strong active listening, negotiation, and problem-solving abilities.
Flexibility: Willingness to work in night shifts or 24/7 rotational shifts.
Education: Any graduate or equivalent degree.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: ADP
Location(s): Hyderabad

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[Full Time] Regional Language Hiring - Mapping Process at Cognizant

Sun, 08 Feb 2026 10:37:40 +0530

Job Description

Role & responsibilities
Act as a domain expert for project processes and deliverables.
Perform Root Cause Analysis (RCA) for issues and provide actionable insights.
Collaborate with colleagues and clients across multiple geographies to ensure smooth operations.
Handle multiple tasks efficiently while maintaining accuracy and timelines.
Support continuous improvement initiatives and contribute to process optimization.

Preferred candidate profile
Excellent written and verbal communication skills to interact with global teams (English + Gujarati or Tamil or Malayalam)
Strong analytical and reasoning abilities with proven problem-solving skills.
Logical thinking and ability to make data-driven decisions.
Ability to multi-task and manage priorities effectively.
Maps background is not mandatory but will be considered an advantage.
Demonstrated experience in Root Cause Analysis (RCA) and issue resolution.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

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[Full Time] Content Moderator at Cognizant

Sat, 07 Feb 2026 12:00:00 +0530

Job Description

About Cognizant
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 75 development and delivery centers worldwide and approximately 336,300 employees as of March 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com.
Job Summary:
We are currently seeking meticulous Process Executives and Senior Process Executives to contribute to our Generative AI initiatives. The successful candidates will be responsible for conducting rigorous Evaluations to verify the accuracy, completeness, and contextual relevance of AI-generated content pertaining to Business Points of Interest (POIs). This role is instrumental in maintaining the delivery of High-Quality Data Inputs for the project.
Job Description:
Conduct exhaustive research utilizing authorized resources and external digital platforms to validate business information, including hours of operation and geographical precision
Perform high-fidelity data annotation by adhering to rigorous protocols to ensure that automated system outputs maintain contextual relevance and factual integrity
Utilize advanced interpretative skills to analyze complex regulatory frameworks and promptly integrate procedural updates or technical nuances
Conduct thorough research to identify critical sources of information
Consistently achieve established daily productivity and accuracy benchmarks while ensuring uniform application of moderation policies
Meticulous with attention to detail and the ability to identify patterns
Strictly adhere to compliance guidelines and industry best practices while managing highly sensitive data
Client-centric and results-driven, with a commitment to delivering high-quality, actionable outcomes
Required Qualifications :
12 years of professional experience in content moderation, data processing, or a related investigative field
Bachelors or Masters Degree in English (mandate) from a Tier 1 college
Minimum 1 year of hands-on experience specifically in Google Maps processes (POI verification, business listings)
Core Competencies & Skills:
Exceptional ability to navigate websites to validate information; familiar with verifying digital data against physical location realities
Proficient to comprehend summaries, understand user intent, and interpret complex data guidelines
Ability to make sound decisions on ambiguous cases and categorize claims accurately
Ability to switch between different evaluation types and grasp process nuances quickly
Good to have Meta Skills:
Demonstrates a strong sense of responsibility and accountability for tasks and outcomes
Demonstrates attention to detail while maintaining a high standard of accuracy in all deliverables."
Work Environment and Conditions:
This is an in-office role requiring 5 days a week at our Hyderabad location reporting to the Team Lead
Flexibility to work in different shifts(24x5) as per business requirements
Must be comfortable handling explicit and extremely sensitive content if required
Candidates must meet the qualifications listed above to be considered for this role.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

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[Full Time] Process Executive at Cognizant

Sat, 07 Feb 2026 12:00:00 +0530

Job Description

About Cognizant:
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 75 development and delivery centers worldwide and approximately 336,300 employees as of March 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com.
Job Summary:
We are seeking a Voice Data Operations Specialist with exceptional cognitive and logical reasoning abilities to join our team. To improve the accuracy, reasoning, and conversational quality of Agentic Models by evaluating AI-generated responses.
Job Description:
Comprehensive Research: Conduct exhaustive research utilizing authorized resources, to update or validate business information
Detailed Justification: Provide evidence-based written arguments explaining why a specific response is superior or an error, citing logical fallacies or strengths in the bot's reasoning
Objectivity: The ability to set aside personal bias to grade the bot based strictly on the provided guidelines
Compliance and Policy: Apply sound judgment and policy interpretation to ensure the integrity and correctness of geographical (map) data updates
Calling: Initiate calls to businesses/merchants to extract information based on user requests. Actively listen to calls to ensure smooth and accurate execution
Technical Skills:
Proficiency in computer systems for typing, navigation, logging interactions, and information access
Previous experience in content moderation, or technical writing is highly valued
Strong ability to conduct effective searches to find relevant information
Soft Skills:
Excellent verbal and written communication skills to articulate and write reasoning of the task performed
Language fluency & cultural nuances required for non English supported locales
Strong logical ability and problem-solving skills, particularly in identifying and navigating ambiguous or subjective situations
The ability to explain complex reasoning in a concise, objective manner
Gather, interpret, and organize verbal/researched data to draw logical conclusions and take informed decision
Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines
Ability to quickly learn new concepts, adapt to changing priorities, and apply knowledge in new situation
Meticulous with attention to detail and the ability to identify patterns
Required Qualifications:
Previous experience in copy editing, content moderation, or technical writing is highly valued
Previous experience in phone customer support operations preferably US operation
Proactive approach to learning and adapting to new information and process complexities
Work Environment and Conditions:
This is a full-time, in-office position based in our Hyderabad location
This role may require to work in shifts and 24/7 coverage (including night shifts and public holidays) as per business needs
Candidates must meet the qualifications listed above to be considered for this role.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

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[Full Time] Opening For Senior process executive at Cognizant

Sat, 07 Feb 2026 12:00:00 +0530

Job Description

About Cognizant:
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 75 development and delivery centers worldwide and approximately 336,300 employees as of March 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com.
Job Summary:
We are seeking a Voice Data Operations Specialist with exceptional cognitive and logical reasoning abilities to join our team. To improve the accuracy, reasoning, and conversational quality of Agentic Models by evaluating AI-generated responses.
Job Description:
Comprehensive Research: Conduct exhaustive research utilizing authorized resources, to update or validate business information
Detailed Justification: Provide evidence-based written arguments explaining why a specific response is superior or an error, citing logical fallacies or strengths in the bot's reasoning
Objectivity: The ability to set aside personal bias to grade the bot based strictly on the provided guidelines
Compliance and Policy: Apply sound judgment and policy interpretation to ensure the integrity and correctness of geographical (map) data updates
Calling: Initiate calls to businesses/merchants to extract information based on user requests. Actively listen to calls to ensure smooth and accurate execution
Technical Skills:
Proficiency in computer systems for typing, navigation, logging interactions, and information access
Previous experience in content moderation, or technical writing is highly valued
Strong ability to conduct effective searches to find relevant information
Soft Skills:
Excellent verbal and written communication skills to articulate and write reasoning of the task performed
Language fluency & cultural nuances required for non English supported locales
Strong logical ability and problem-solving skills, particularly in identifying and navigating ambiguous or subjective situations
The ability to explain complex reasoning in a concise, objective manner
Gather, interpret, and organize verbal/researched data to draw logical conclusions and take informed decision
Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines
Ability to quickly learn new concepts, adapt to changing priorities, and apply knowledge in new situation
Meticulous with attention to detail and the ability to identify patterns
Required Qualifications:
1-2 years of experience as a Senior Process Associate (SPE) or in a relevant industry role
Previous experience in copy editing, content moderation, or technical writing is highly valued
Bachelor's degree in English, Journalism, Communications, Computer Science, Commerce, Information Technology, Business Administration, or a related field
Previous experience in phone customer support operations preferably US operation
Proactive approach to learning and adapting to new information and process complexities
Work Environment and Conditions:
This is a full-time, in-office position based in our Hyderabad location
This role may require to work in shifts and 24/7 coverage (including night shifts and public holidays) as per business needs
Candidates must meet the qualifications listed above to be considered for this role.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] Opening For process executive /Senior process executive at Cognizant

Sat, 07 Feb 2026 12:00:00 +0530

Job Description

Minimum 1.5 years work ex in Music Industry

Strong analytical & research skills: Ability to research music artist data and optimize your approach to evaluating large sets of music data. Needs strong Excell / Google sheets skills
Demonstrates strong music knowledge
Strong critical thinking, problem solving and general troubleshooting skills
Excellent written communication and interpersonal skills with an ability to connect with others easily
Extreme attention to detail
Strong understanding of YouTube platform and music streaming service
Team player with ability to work in a fast-paced, collaborative and constantly evolving environment
Excellent written and spoken English
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

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[Full Time] Senior Process Executive at Cognizant

Sat, 07 Feb 2026 12:00:00 +0530

Job Description

Senior Process Executive - Maps Data Operations
Role Overview
The Senior Process Executive (SPE) for Maps Data Operations is responsible for maintaining and enhancing the quality of global geographic data. This role involves using tools to review map data, performing voice process tasks, and ensuring that client data is accurate, up-to-date, and useful for end-users. The SPE serves as a subject matter expert, providing guidance to junior team members when required and managing high-priority data tasks.
Please note: This is a 100% Work-From-Office position. There is no WFH option available with this project. We also work in rotational shifts, so shift timings may change based on project requirements.
Key Responsibilities
Data Analysis and Enhancement: Review and verify map features using policy, proprietary tools, and various data sources.
Quality Assurance: Analyze and identify poor quality output from AI and the root cause if its due to hallucinations, misinterpretations, or other reasons
Process Improvement: Identify trends in data errors and suggest workflow improvements to increase the efficiency of the mapping process. Create benchmark questions/prompt to be used in LLM testing and performance evaluation
AI Optimization: Leverage AI tools to streamline workflows, generate content, and analyze data for insights
Self-Management: Work independently to manage own quality and productivity metrics on a daily, weekly, and monthly basis
Required Qualifications
Education: Bachelors degree in any discipline
Experience: Minimum of 1224 months of experience in data operations or a similar BPO environment.
Technical Skills: Proficiency in using web-based mapping tools, satellite imagery, and basic office productivity software (Google Workspace/MS Office).
Analytical Thinking: Strong attention to detail with the ability to identify subtle discrepancies in policy and recommend improvements to existing processes.
Communication Skills: Strong verbal and written communication ability in English and Hindi.
Preferred Competencies
Candidates with previous experience working in voice processes and mapping workflows will be preferred
Strong communication skills for coordinating with managers and operations leads
Any Prompt Engineering experience and basic understanding of Generative AI concepts
Operational Details

Category

Specification
Job Code

Senior Process Executive - Voice
Location

Hyderabad, India
Work Arrangement

Work From Office (WFO), Rotational shifts
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] International Voice Process Executive-immediate Joiners at IntouchCX

Sat, 07 Feb 2026 12:00:00 +0530

Job Description
IntouchCX

Job Title: Quality Analyst - International Voice Process

Job Summary

We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards.

Key Responsibilities

Handle inbound and/or outbound voice calls from international customers

Resolve customer queries related to products, services, billing, or technical support

Maintain a high level of customer satisfaction through effective communication

Document customer interactions accurately in CRM systems

Adhere to process guidelines, quality standards, and compliance policies

Meet individual and team performance metrics (AHT, CSAT, QA, etc.)

Escalate complex issues to the appropriate department when required

Eligibility / Requirements

Excellent verbal and written communication skills in English

Ability to understand international accents

Graduate or Undergraduate (as per process requirement)

Candidates with 1 year of International Voice experience or with relevant BPO experience can apply.

Willingness to work in night shifts / rotational shifts

Basic computer knowledge and typing skills

Preferred Skills

Prior experience in international voice support (added advantage)

Customer-centric approach with problem-solving skills

Active listening and empathy

Ability to multitask and work under pressure

Work Conditions

5 days working with 2 week-offs

Night shifts (as per international time zones)

Work from Office
Please share resume on prasanna.laxmi@intouchcx.com or call on 7093053209
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Bulk Hiring For Part Time - Telecaller // Domestic Bpo | Hsc | @katraj at Credicus

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Process: Telecaller - Part Time- Calling the candidates and scheduling the interviews- Hindi, Marathi, Avg English- Freshers & Exp both can apply- Part Time: 5:00PM - 9:30PM | Sunday OFF- Salary: 4,000 - 10,000 Inhand + Incentives
Required Candidate profile
Qualification: HSC And AboveApply Now,
For More Details, Call OR WhatsApp
HR Pornima - 7030056976
Perks and benefits
* Quaterly apprisal And Huge Incentives *
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Credicus Business
Location(s): Pune

Apply

[Freshers] Hiring For Bilingual Customer support - French and English at IntouchCX

Fri, 06 Feb 2026 12:00:00 +0530

Job Description

Job Description:
We are hiring a French Voice Process Executive to support internal operations through voice-based interactions. The role involves handling calls in French, coordinating with internal teams, managing process-related information, and ensuring accuracy while strictly adhering to established process guidelines.
Roles and Responsibilities French Voice Process
Handle inbound and/or outbound voice interactions in French (English as required)
Communicate professionally with internal or external stakeholders via phone
Support voice-based process operations while ensuring accuracy and compliance
Handle follow-up communication, basic documentation, and system updates related to calls
Review, validate, and update records generated from voice interactions
Adhere strictly to SOPs, quality standards, and defined SLAs
Coordinate with internal teams to resolve queries and complete tasks efficiently
Ensure data confidentiality, accuracy, and service quality at all times

Eligibility & Skill Requirements French Voice Process
French language proficiency: B2 level or above (mandatory)
Good verbal and written communication skills in French and English
Basic computer proficiency, including MS Excel, MS Word, and email tools
Strong attention to detail with effective time management skills
Ability to work efficiently in a process-driven, voice-based environment
Comfortable working in rotational shifts
Freshers are Eligible

Experienced candidates: Up to 6 LPA (CTC)

Why Join Us:
Stable role in a global operations environment
Transport facility with 2-way cab (Within 25 Kms radius)
Opportunity to work with international clients

Interested candidates can reach out to below mentioned contact details.

Contact - Hr Balakrishna
Phone number - 9949147272
Email - balakrishna.kasula@intouchcx.com

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International Voice Process Executive - US Process at IntouchCX

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Dear Candidate,

Greetings from Intouchcx!

We are excited to share a fantastic job opportunity with you. Please find the details below along with the attached job description.

Location: Electronic City Phase 1, Bangalore
Shift: Rotational Shifts
Work Schedule: 5 Days a Week | 2 Rotational Week-Offs

Contact Details:
Contact No - 8147091054
Email - shikta.shriya@intouchcx.com

Key Responsibilities:

The role of the Customer Service Associate (CSA) - Voice, will be responsible
for:
Having daily interactions with the customer to handle issues from end to end via call
Going the extra mile to engage customers in solving issues and ensuring satisfaction
Quickly and effectively building rapport with customers while diagnosing and resolving ssues
Providing white glove service and having the ability to provide anoverall excellent customer experience
Managing customer expectations regarding estimated responsetimes.
An obligation to deliver exceptional customer service
Receive inbound calls to gather and verify required information and do utmost within their power to solve customer problems
Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions
Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
Actively listen to the customer, and show empathy and patience
Provide information to the client and place appropriate notes in system indicating exactly what action was taken or needs to be taken
Ensure policies and procedures are followed on all calls
Maintain thorough knowledge of systems so that information can be researched and proper information is given to customer
Learn and retain a thorough working knowledge of all existing and new process and procedures
Achieve assigned Key Performance Indicators e.g. Call Handle Time, Quality, CSAT & DSAT
Attend Team Meetings/additional training sessions as scheduled
Performs other duties as assigned

Compensation & Benefits:
Take-Home Salary: Upto 30,000 per month (Decent hike on last drawn salary)
Performance Incentives: Up to 6,000 per month
Total CTC: 4.98 LPA

Exclusive Employee Benefits:
Complimentary Two-Way Cab Service Hassle-free daily commute
Travel Allowance - In case you choose for self-transport.
Free Meals Stay energized throughout your shift
Comprehensive Health Insurance Weve got you covered
PF & Other Statutory Benefits Secure your future

Why Join Intouchcx?
Be a part of a vibrant, growth-oriented team where your contributions are valued and rewarded. Build a promising career in customer experience with global exposure and continuous learning opportunities!
Take the next step towards a rewarding career journey with us. We look forward to receiving your application.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Bengaluru

Apply

[Freshers] Hiring For Bilingual Customer support - French and English at IntouchCX

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Mention HR Naaz on top of your resume.

Job Description:
We are hiring a French Voice Process Executive to support internal operations through voice-based interactions. The role involves handling calls in French, coordinating with internal teams, managing process-related information, and ensuring accuracy while strictly adhering to established process guidelines.
Roles and Responsibilities French Voice Process
Handle inbound and/or outbound voice interactions in French (English as required)
Communicate professionally with internal or external stakeholders via phone
Support voice-based process operations while ensuring accuracy and compliance
Handle follow-up communication, basic documentation, and system updates related to calls
Review, validate, and update records generated from voice interactions
Adhere strictly to SOPs, quality standards, and defined SLAs
Coordinate with internal teams to resolve queries and complete tasks efficiently
Ensure data confidentiality, accuracy, and service quality at all times

Eligibility & Skill Requirements French Voice Process
French language proficiency: B2 level or above (mandatory)
Good verbal and written communication skills in French and English
Basic computer proficiency, including MS Excel, MS Word, and email tools
Strong attention to detail with effective time management skills
Ability to work efficiently in a process-driven, voice-based environment
Comfortable working in rotational shifts
Freshers are Eligible

Experienced candidates: Up to 6 LPA (CTC)

Why Join Us:
Stable role in a global operations environment
Transport facility with 2-way cab (Within 25 Kms radius)
Opportunity to work with international clients

Interested candidates can reach out to below mentioned contact details.

Contact - Hr Naaz
Phone number - 9154225747
Email - shahistha.naaz@intouchcx.com

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.

Mention HR Naaz on top of Resume
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Bilingual Customer Service- French and English at IntouchCX

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Job Description:

We are looking for a Bilingual Customer Support Executive fluent in French and English to handle customer queries and provide excellent support across multiple channels.

Key Responsibilities
Handle customer inquiries via Call
Provide accurate information and resolve customer issues
Communicate clearly in French and English
Maintain customer records and follow support processes
Ensure high customer satisfaction and service quality

Requirements
Fluency in French and English (written & verbal)
Strong communication and problem-solving skills
Prior customer support experience preferred
Willingness to work in shifts (if applicable)
Basic computer and CRM knowledge

Skills
Bilingual Communication (French & English)
Customer Handling
Voice Support
Problem Resolution

To schedule your interview please share your resume/ walkin
HR Divya
8660530720
divya.mugalikar@intouchcx.com

Location- Hyderabad
Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)
DISCLAIMER:
*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.,
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Hiring For Bilingual Customer support - French and English at IntouchCX

Fri, 06 Feb 2026 12:00:00 +0530

Job Description

Job Description:
We are hiring a French Voice Process Executive to support internal operations through voice-based interactions. The role involves handling calls in French, coordinating with internal teams, managing process-related information, and ensuring accuracy while strictly adhering to established process guidelines.
Roles and Responsibilities French Voice Process
Handle inbound and/or outbound voice interactions in French (English as required)
Communicate professionally with internal or external stakeholders via phone
Support voice-based process operations while ensuring accuracy and compliance
Handle follow-up communication, basic documentation, and system updates related to calls
Review, validate, and update records generated from voice interactions
Adhere strictly to SOPs, quality standards, and defined SLAs
Coordinate with internal teams to resolve queries and complete tasks efficiently
Ensure data confidentiality, accuracy, and service quality at all times

Eligibility & Skill Requirements French Voice Process
French language proficiency: B2 level or above (mandatory)
Good verbal and written communication skills in French and English
Basic computer proficiency, including MS Excel, MS Word, and email tools
Strong attention to detail with effective time management skills
Ability to work efficiently in a process-driven, voice-based environment
Comfortable working in rotational shifts
Freshers are Eligible

Experienced candidates: Up to 6 LPA (CTC)

Why Join Us:
Stable role in a global operations environment
Transport facility with 2-way cab (Within 25 Kms radius)
Opportunity to work with international clients

Interested candidates can reach out to below mentioned contact details.

Contact - Bhavani
Email -bhavani.ragati@intouchcx.com

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Bilingual Customer Support- French & English at IntouchCX

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
We are looking for a customer-focused Bilingual Customer Support Executive fluent in French and English to handle customer interactions across voice, chat, and/or email channels. The ideal candidate should be comfortable working in night and graveyard shifts, have strong communication skills, and be passionate about delivering excellent customer experiences.

Key Responsibilities
Handle customer inquiries and support requests in French and English

Provide accurate information and resolve customer issues efficiently

Maintain a professional and empathetic approach in all customer interactions

Document customer interactions and update records in internal systems

Escalate complex issues to the appropriate teams when required

Meet quality, productivity, and customer satisfaction benchmarks

Required Skills & Qualifications
Fluency in French(B2) and English(B2) (verbal and written)

03 years of experience in customer support or a related role

Strong communication and interpersonal skills

Good problem-solving and multitasking abilities

Basic computer knowledge and familiarity with CRM tools is a plus

Willingness to work night shifts and graveyard shifts

Preferred Qualifications
Prior experience in a BPO or international customer support environment

Understanding of customer service best practices

Work Schedule
Night shifts / Graveyard shifts

Flexible to rotational shifts as per business requirements

What We Offer
Training and growth opportunities

Supportive and collaborative work environment

Apply now by sharing your resume to yasmidha.noor@intouchcx.com (OR) 7386528418

DISCLAIMER:
*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registeration fee, Refundable fee etc.,
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International Customer support- Voice at IntouchCX

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Job Description:
We are hiring International Voice Process Executives to handle inbound/outbound calls for global customers. The role involves providing excellent customer support, resolving queries, and ensuring high customer satisfaction.

Key Responsibilities:
Handle inbound/outbound calls for international clients
Provide accurate information and resolve customer concerns
Maintain professionalism and quality standards on every call
Document customer interactions and follow process guidelines
Achieve individual and team performance targets

Eligibility Criteria:
Minimum 6 months of experience in International Voice Process (BPO)
Excellent spoken English with neutral accent
Comfortable working in rotational/night shifts
Graduate / Undergraduate candidates eligible
Good computer and CRM knowledge

Preferred Skills:
Prior experience in US / UK / Australian voice process
Strong communication and customer-handling skills
Ability to work in a fast-paced environment
Salary & Benefits:
Salary: As per industry standards (best in market for experienced candidates)
2 way Cab facility
Self Transport 5000Rs as transpotation allowences.
Career growth and skill enhancement opportunities
Interested candidates please reach out the below HR to schedule the interview:
HR Divya
8660530720
divya.mugalikar@intouchcx.com

Location:Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Bilingual Customer Support Executive French & English at IntouchCX

Fri, 06 Feb 2026 12:00:00 +0530

Job Description
Job Description:
IntouchCX is hiring Bilingual French & English Customer Support Executives to handle international customers. This role involves providing high-quality support through voice/chat/email while ensuring excellent customer experience.

Key Responsibilities:

Handle customer interactions in French & English

Resolve customer queries efficiently and professionally

Maintain service quality and customer satisfaction

Follow process guidelines and compliance standards

Accurately document customer interactions

Required Skills:
Fluency in French & English (verbal & written)

Strong communication and interpersonal skills

Customer-centric approach

Willingness to work in rotational shifts

Basic computer knowledge

Preferred Skills:
International BPO / Customer Support experience

Exposure to global clients
Important Note:
IntouchCX does not charge any fees or request sensitive personal information at any stage of the hiring process.

Contact HR Keerthana
Call&Whatapp: 7032670156
Email: keerthana.karingula@intouchcx.com

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Walk-ins] Tamil Telecaller at People Group

Wed, 04 Feb 2026 12:00:00 +0530

Job Description

We are looking for a Telesales Advisor to join our sales team.

What You'll Do:
Call prospective customers from provided leads and pitch relevant Shaadi.com premium services.
Convert free members to paid members by following our proven sales process.
Update call notes, follow-ups, and call outcomes in the system in real time.
Follow up with potential leads and track conversions with persistence and care.
Meet daily/weekly/monthly call volumes, talk time & revenue targets.
Handle walk-ins (if assigned) engage with them, explain features, & convert to premium.
Maintain all customer interaction records and documentation accurately.
Appear for regular performance check-ins and continue learning & growing.

What Youll Bring:
6+ months of telesales or outbound calling experience.
Smart selling approach persuasive yet consultative.
Strong communication skills (spoken + written) in English + Tamil.
Clear diction and confident speech.
High energy, target orientation, and resilience under pressure.

Both Male & Female can apply for this position with a minimum of 6months proper telesales experience.

Contact Person:
Kiran Kumar - 7708581369
Mail Id - kiran.chippala@peopleinteractive.in

Venue:
7th Floor, Prashanth Gold Tower,
N Usman Road, T Nagar, Chennai - 17
https://share.google/vybEkTwlL0RtRBrTY
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: People Group
Location(s): Chennai

Apply

[Freshers] Bulk Hiring For Part Time - Domestic Bpo / Telecaller / Hsc / Marathi at Credicus Company

Tue, 03 Feb 2026 12:00:00 +0530

Job Description
Profile: Telecaller - Part Time
- Handling Inbound And Outbound calls.
- Calling the candidates and scheduling the interviews
- Freshers & Exp. both can apply
- Part Time: 5:00PM - 9:30PM
- Salary:6K - 10K + Incentives
- Avg. Eng. / Hindi Comm.
Required Candidate profile
Qualification: HSC And AboveJob Location: 2nd Floor, Brahma Rooftop Hotel Building, Katraj-Navale Bridge Road, Pune 411046Apply Now,
Contect For More Details / Information
HR Raviraj - 7030022072
Perks and benefits
* Quaterly apprisal And Huge Incentives *
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Credicus
Location(s): Pune

Apply

[Walk-ins] Domestic Voice Process *(Kannada/Hindi/Malayalam)* at Hexaware Technologies

Tue, 03 Feb 2026 12:00:00 +0530

Job Description
Come for Direct Walk-in and mention "Akshaya shree HR" in your top of your resume.

Role & responsibilities
Job description:
Designation: Executive & Sr Executive (Domestic Voice Process)
Languages Known: Malayalam/Kannada/ Hindi
English (mandatory)
Work Location: Chennai
Work mode: work from office
Qualification: Any graduate (Arrears cannot be considered)
Notice period: Immediate Joiners
Interview Venue : HEXAWARE TECHNOLOGIES, Featherlite 200 feet Road, Pallavaram,
Salary: Freshers - flat 2.25 LPA (Irrespective of language)
Kannada - 3.8 LPA Max
Malayalam 3.8 LPA Max
Desired Candidate Profile: Fresher or Experience in Outbound and Inbound calls with excellent communication.
Fresher with excellent communication can also be considered.
Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation).
Only Immediate joiners.
Should be able to communicate clearly, both written and in speech.
Should be comfortable working for 5 days with 2 days rotational offs.
Willing to work in rotational shifts

Rounds of Interviews:
HR round
Operations round.
Technical Assessment.
Client interview

Come for Direct Walk-in and mention "Akshaya shree HR" in your top of your resume.
Contact person - Akshaya Shree
Contact Number : 8438019201

Note: Applicant currently in Chennai are preferred / Out of station applicants can be considered if ready to relocate immediately the shortlisted candidates should be able to join as soon as possible and should have all documents photocopy handy for background verification.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Hexaware Technologies
Location(s): Chennai

Apply

[Walk-ins] Freshers! Start your Future Here - Join Omega Healthcare at Omega Healthcare

Mon, 02 Feb 2026 12:00:00 +0530

Job Description
Kickstart Your Career with Omega Healthcare! Looking for an exciting opportunity in Healthcare? We're hiring Freshers for the role of AR Executive (Voice/Semi-Voice Process). Why Join Us?
Work with Indias leading healthcare outsourcing company
Monday to Friday work schedule (US Holidays)
Comprehensive training & growth opportunities Walk-In Location:
Omega Healthcare, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru 560017 https://maps.app.goo.gl/imcYt4dsdBRbg4eV7 Walk-In Days: Monday to Friday
Timing: 09:30 AM 3:30 PM
Contact: Deeksha V Rao 8722248885 (Call/WhatsApp) Role: AR Executive (Semi Voice)
Shift: Night Shift(5:30 PM 2:30 AM)
Qualification: Graduates (15 years of education)
Salary - 2.5LPA
Experience: Freshers Requirement: Good English communication skills Mention HR Deeksha V Rao on top of your resume as reference when you walk in! Roles & Responsibilities:
Call insurance payers to resolve claims (denial/non-denial)
Review systems & processes for resolution
Identify process improvements & escalate issues
Maintain trackers & logs as per SOP
Participate in training sessions for RCM knowledge
Investigate complex patient account issues
Apply logical thinking to resolve accounts error-free Dont miss this chance to start your career with Omega Healthcare!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Omega Healthcare
Location(s): Bengaluru

Apply

[Contract] Work From Home at Teleperformance

Mon, 02 Feb 2026 12:00:00 +0530

Job Description

Role & responsibilities
Work from Home
-16k Ctc , 13K Inhand
-Solving customers queries
Contractual based on performance , permanent .

Requirements :
- i5 processor, 8gb RAM ,
- WIFI 50 mbps,
- USB Headset
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Contract
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Walk-ins] Customer Support Executive at Teamlease Digital

Mon, 02 Feb 2026 12:00:00 +0530

Job Description
Work From Home Hiring | Customer Support Executive
Looking for a WFH opportunity? This is a great chance for fresh graduates
Role: Customer Support Executive
Work Mode: Work From Home
Eligibility: Any Graduation (2022 to 2025 pass-outs)
Process: Voice & Chat Support
Skills Required: Good Communication Skills
Freshers welcome
Simple interview process
Immediate joining
Important Note:
We are planning a drive on 9th Feb 2026 at Durgam Cheruvu Office.
Only candidates who submit the application will receive an invitation.
Walk-ins without invitation will not be accepted.
Interested? Apply here:
https://forms.gle/yRf9SLWK6VjfnTpv8

#WFHJobs #CustomerSupport #FreshersHiring #WorkFromHome #VoiceProcess #ChatSupport #HiringNow
gundala.munaiah@teamlease.com
DM me for details
#WFHJobs #FreshersHiring #CustomerSupportJobs #WorkFromHome #HyderabadJobs #HiringNow #VoiceProcess #ChatProcess
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Teamlease Digital
Location(s): Hyderabad

Apply

[Freshers] Healthcare International Voice | Freshers Hiring | Immediate Joiners at BPO

Thu, 29 Jan 2026 12:00:00 +0530

Job Description
Warm Greetings from RIVERA MANPOWER SERVICES!!!!

Job Title:
Healthcare International Voice Process Freshers Hiring
Job Description:
We are hiring fresh graduates for an International Healthcare Voice Process. This is a great opportunity to start your career with an MNC and gain exposure to global healthcare operations.

Responsibilities:
Handle inbound & outbound international voice calls

Assist customers with healthcare-related queries and appointment support

Communicate professionally with international customers

Update and maintain call details accurately in the system

Follow process guidelines, quality, and compliance standards

Eligibility:
Graduation mandatory (any stream)

Freshers welcome

Excellent English communication skills

Willing to work in night/rotational shifts

Key Skills:
Good Communication Skills

Customer Handling

Active Listening

Basic Computer Knowledge

Perks & Benefits:
Two-way cab facility provided

Opportunity to start a career in an MNC

Career growth & professional training

Friendly work environment

Job Type:
Full-Time | International Voice Process

Contact Details:
Nithin: 8884496983

Jessica: 8884496981

Syed: 9513900441 You can also drop your resume to rinky.rivera@gmail.com

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Bpo Solutions
Location(s): Bengaluru

Apply

[Full Time] Hiring Customer Support Associate For International Voice ! at Capgemini

Thu, 29 Jan 2026 12:00:00 +0530

Job Description
Hi Warm Greetings from Rivera manpower services!

Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory!

With Minimum 1 years Experience In International BPO is Mandatory

Book your slots for the interview : Mathew :8310474825 / Chethana : 7829336034/Vijay : 9742630123/7829336202

About us: The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. Deluxe Delivery enables content creators and providers to get their content to the world in any format. With headquarters in Los Angeles and New York, and operations in 25 key media markets worldwide, Deluxe relies on 8,000 of the industry's premier artists, experts, and innovators.

Position 1: Designation: Accounts Coordinator/ Client Services Executive CTC- 6LPA+ allowances upto (8k)Shifts- Hybrid mode, Fixed weekend offUS shifts(9pm-6am)(10pm-7am)

Location- Bellandur, Bangalore

Roles and Responsibilities:
Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly.
Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations.
Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions. o Working with Account Coordinators to ensure day to day production is running effectively. o Ensure Account Coordinators maintain a current and accurate understanding of all work-in- progress that has been initiated.
Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required.
Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client. Communicate regularly with client regarding project performance metrics.
Note:
1. This is client interaction role and not Finance & Accounts role.
2. Transport - free pick-up and drop facility from your residence to work and back.
3. Meals - Breakfast, Lunch and dinner will be served in the facility.
4. Candidate should be open for Night shift (9pm-6am)(10pm - 7am)

Capgemini :
International voice Process
Minimum 1 year experience in international voice is a must
US shift /MAX ctc 5.4lC
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Capgemini
Location(s): Bengaluru

Apply

[Freshers] Bulk Hiring For Telecaller -part Time / Domestic Process / Hsc at Credicus

Thu, 29 Jan 2026 12:00:00 +0530

Job Description
Profile: Telecaller / Hr Recruiter Calling the candidates and scheduling the interviews Freshers & Experienced both can apply Part Time: 5:00PM to 9:30PM Salary:4K To 8K + Incentives Language:-Hindi, Marathi, Basic English
Required Candidate profile
Qualification: HSC And AboveLocation: 3rd Floor, Brahma Rooftop Hotel Building, Opp to Podar School, Pune 411046Apply Now,
More Details Call OR WhatsApp
HR Siddhi - 7030021296
Perks and benefits
* Quaterly apprisal And Huge Incentives *
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Credicus Business
Location(s): Pune

Apply

[Walk-ins] Freshers! Your Future Starts Here - Join Omega Healthcare at Omega Healthcare

Thu, 29 Jan 2026 12:00:00 +0530

Job Description
Kickstart Your Career with Omega Healthcare! Looking for an exciting opportunity in Healthcare? We're hiring Freshers for the role of AR Executive (Voice Process). Why Join Us?
Work with Indias leading healthcare outsourcing company
Monday to Friday work schedule (US Holidays)
Comprehensive training & growth opportunities Walk-In Location:
Omega Healthcare, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru 560017 https://maps.app.goo.gl/imcYt4dsdBRbg4eV7 Walk-In Days: Monday to Friday
Timing: 09:30 AM 3:30 PM
Contact: Janifer R 7090082451 (Call/WhatsApp) Role: AR Executive (Voice process )
Shift: Night Shift(5:30 PM 2:30 AM)
Qualification: Graduates (15 years of education)
Salary - 2.5LPA
Experience: Freshers Requirement: Good English communication skills Mention HR Janifer R on top of your resume as reference when you walk in! Roles & Responsibilities:
Call insurance payers to resolve claims (denial/non-denial)
Review systems & processes for resolution
Identify process improvements & escalate issues
Maintain trackers & logs as per SOP
Participate in training sessions for RCM knowledge
Investigate complex patient account issues
Apply logical thinking to resolve accounts error-free Dont miss this chance to start your career with Omega Healthcare!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Omega Healthcare
Location(s): Bengaluru

Apply

[Full Time] Content Moderator- HR Shaeesta at Wipro

Wed, 28 Jan 2026 12:00:00 +0530

Job Description
Requirements

Minimum 1.5 years of experience in Content Moderation
Basic knowledge of Hate & Harassment workflow
Excellent communication skills in English
Proactive and positive approach towards tasks

Responsibilities

Review complex video content and take accurate, decisive action
Ensure consistent high-quality scores (Minimum 95% expected)
Provide effective solutions to meet customer requirements
Maintain high productivity while following process guidelines

Critical Skills Required

Cultural Sensitivity & Awareness: Ability to understand and respect diverse perspectives and backgrounds
Attention to Detail: Ability to accurately review large volumes of content and identify subtle nuances
Excellent Communication & Interpersonal Skills
Perception to Perspective: Maintain an unbiased, fair approach while reviewing content

Interested candidate can share their resume on "7595058169" with subject line as "Content Moderation"
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Bengaluru

Apply

[Full Time] Customer Service Executive at People Group

Wed, 28 Jan 2026 12:00:00 +0530

Job Description

Job Title: Customer Service Executive
Location: Bangalore
Company: Shaadi.com

Job Description:

We are looking for a dedicated and customer-focused Customer Service Executive to join our team at Shaadi.com. The ideal candidate will be responsible for handling customer interactions, resolving queries efficiently, and ensuring a positive experience for our users.

Key Responsibilities:

* Handle inbound and outbound customer calls professionally.
* Assist customers with profile creation, upgrades, payments, and account management.
* Resolve customer queries and complaints in a timely and effective manner.
* Maintain detailed records of customer interactions and follow-ups.
* Collaborate with other departments to resolve complex issues.
* Ensure a high level of customer satisfaction by providing excellent service.

Requirements:

* Minimum qualification: Graduate in any discipline.
* 16 years of experience in customer service, BPO, or call center preferred.
* Excellent communication skills in English and one regional language (Kannada).
* Good listening skills and problem-solving ability.
* Ability to multitask and work under pressure.
* Basic computer knowledge and typing skills.

Working Conditions:
Shift:
Females: 10 AM 7 PM
Males: 12 PM 9 PM
Mode: Work from office
Location: Bangalore
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: People Group
Location(s): Bengaluru

Apply

[Full Time] Hiring Senior Analyst For International Voice Process!ctc Upto 11lac at BPO

Tue, 27 Jan 2026 12:00:00 +0530

Job Description
Warm Greetings,

Hiring: Senior Analyst (Service Support Associate) FOR Leading US Insurance Firm!!

Experience: Minimum 4 years in US Health Insurance voice or BFSI International Customer Service

Work Mode: Work from Office

Location: Bangalore
Shift: US Shift (Fixed) Saturday and Sunday Off

About the Role
We are hiring experienced professionals for a Senior Analyst Service Support Associate role to provide end-to-end support for US Health Insurance policy renewals and client servicing. The role demands strong communication skills, domain expertise, and the ability to manage multiple priorities efficiently.
Key Responsibilities
Act as the primary point of contact for the US onshore branch.
Conduct end-to-end policy renewal activities and ensure timely completion.
Manage the entire policy lifecycle, including documentation and compliance.
Provide benefits advisory services to clients and stakeholders.
Handle queries effectively to minimize rework and improve efficiency.
Collaborate with internal teams to ensure smooth operations.
Maintain accuracy and adhere to US Health Insurance guidelines and procedures.
Demonstrate excellent time management and organizational skills.
Skills & Competencies
Excellent verbal and written communication skills.
Strong interpersonal and client-handling skills.
Advanced proficiency in MS Outlook, Excel, Word, and PowerPoint.
Proactive and self-driven approach to problem-solving.
Strong understanding of US Health Insurance processes and regulations (experience with Aetna, Blue Cross Blue Shield, MetLife preferred)
Qualification
Graduate with minimum 15 years of education (10 + 2 + 3).
4+ years of relevant experience in Health Insurance / BFSI international customer service Voice Process.
Insurance certification Good to have.
Transition or onboarding experience Added advantage.
Call and Book Your Interview Slot: (10am to 6pm Monday -Friday )
9986267393 /7829336034 /7829336202 /9742630123 /9380300644
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Rivera Manpower
Location(s): Bengaluru

Apply

[Freshers] Multiple Openings | International Customer Service - BPOs at Impac

Tue, 27 Jan 2026 06:56:45 +0530

Job Description
Bulk Hiring - Immediate Joiners - Gurgaon
UG/Grad with experience and Grad Freshers eligible
Salary Upto 8 LPA/Unlimited performance based incentives
24/7 shifts, 5 days working, 2 Week offs
Limited opportunities Mob:- Shruti 99583 71382
Required Candidate profile
Excellent communication skills required.Candidates with experience in International BPO (Voice), Collection, Banking, Travel, or Technical Support processes are welcome to apply.
Perks and benefits
UNCAPPED INCENTIVESBOTH SIDE CABS
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Impac
Location(s): Delhi, NCR

Apply

[Freshers] Banking Payroll - Icici Lombard / Voice Process / Sal Upto 27k at ICICI Lombard

Mon, 26 Jan 2026 12:00:00 +0530

Job Description
Role: Digital Relationship Executive - E-Channel Sales
Employment Type: Full-time | Directly on Banks Payroll
Location: Vashi, Navi Mumbai
Qualification: Graduation is mandatory
Experience:
Freshers: Welcome to apply (sales inclination preferred).
Experienced: 0 - 2 years of experience in outbound sales, telesales, or financial product sales preferred.
Experience in banking, insurance, or fintech domains will be an added advantage.
Work Schedule:
Shift Timings: 9:30 AM 7:00 PM (rotational shifts)
Work Days: 5 days a week (2 rotational week-offs)
Compensation:
For Freshers: 2.10 LPA (CTC) + Unlimited Incentives
For Experienced: 3.70LPA (CTC) + Unlimited Incentives
(Up to 27,000 Inhand)
Why Join Us:
Opportunity to work directly on the banks payroll with stable career growth.
Attractive incentive structure with no upper limit.
Professional work environment with continuous learning and development opportunities.
Exposure to digital banking and sales operations.

Apply Now,
Conatct For more details
HR Shruti - 7030022495 (Call /Whastapp)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Full Time] Technical Support/Technical Support Engineer/Executive/Associate at Infinite Sourcing

Mon, 26 Jan 2026 12:00:00 +0530

Job Description
Techical Support (Voice)
Salary : upto 38k +incentives
Location : Noida
Weekoff : 2 Roational
Eligibilty : Should have have communication with 6 Months technical voice exp
If interested Call Anishka 8700622022 , Abhishek 7428699250, Aditya 8826039380
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Infinite Sourcing
Location(s): Noida, Gurugram

Apply

[Walk-ins] Hiring For International Voice Process Mumbai - Walk-in Interviews at Sutherland

Mon, 26 Jan 2026 12:00:00 +0530

Job Description
Job Description:
We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift).This is a customer support role involving voice communication with international clients.

Key Responsibilities:
Provide high-quality voice-based support to international customers.
Handle queries via phone in a timely and professional manner.
Troubleshoot and resolve customer issues effectively.
Maintain customer satisfaction and adhere to quality and performance standards.
Work in 24x7 rotational shifts, including night shifts.

Candidate Profile:
Excellent English communication skills (both verbal & written).
Strong interpersonal and problem-solving skills.
Comfortable with rotational shifts (24/7 operations).
Basic proficiency in MS Office tools (Outlook, Word, Excel).
Team player with a proactive and professional attitude.

Eligibility Travel Boundaries:
Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbor Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)

Shift & Weekly Off:
Shift: 24x7 rotational (including night shifts)
Weekly Off: 2 rotational offs

Perks & Benefits:
Lucrative performance-based incentives Cab facility for safe and convenient travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs.

How to Apply:
Join us and be part of a dynamic team driving global customer satisfaction!
Kindly Contact HR Prerana
Email ID : Prerana.Dubey@sutherlandglobal.com

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to
TAHelpdesk@Sutherlandglobal.com Role & responsibilities
Preferred candidate profile
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Mumbai

Apply

[Freshers] Multiple Openings || International Voice & Non Voice Role || Hybrid at Ishmeet Consultant

Sun, 25 Jan 2026 12:00:00 +0530

Job Description

We are hiring energetic, customer-focused professionals for International Voice & Non-Voice Customer Support roles. If you have excellent communication skills and are looking to build your career with a global process, this opportunity is for you.

Skills & Requirement:-

Excellent verbal & written English communication skills (mandatory).
Comfortable with night shifts and working with international clients.
Prior BPO / International process experience preferred (Freshers also welcome).

Educational Qualification:-

12th / Diploma / Graduate / Postgraduate all eligible.

5 Days Working
2 Off's
Job Location:- Gurugram/Noida & Delhi
Both Side Cabs

Perks & Benefits:-

Attractive salary + performance incentives
Paid training
Growth opportunities & internal promotions
Transport facility (as applicable)
Health benefits (as applicable)
Call me for more information & get your interview aligned HR Shine @9999436729

References are highly appreciated !!

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Ishmeet Consultant
Location(s): Noida, Gurugram

Apply

[Freshers] International Voice Process Executive at Hexaware Technologies

Sat, 24 Jan 2026 12:00:00 +0530

Job Description
Hexaware is looking for enthusiastic professionals to join our Customer Service International Voice Process Team

Process: Inbound Customer Service (Intl Healthcare Voice Process)
Shift Window: 24*7 Shifts (any 9.5 hours working
Working Days: 5
Week Offs: Any two (Rotational Week offs)

Key Responsibilities:
Handle inbound calls from international customers.
Resolve Customer queries and issues

Eligibility:
Fresher (0-5 years of experience)
Willingness to work in International BPO
HSC/Grad
Excellent Verbal and Written skills

Freshers Salary - 3.25 CTC/-
Experience - 4.40 CTC/-

Rounds of Interview:
HR
Ops
Voice Versant

Note:
Work From Office
Drug Test
All documents required

Batch Date - 9th Feb 2026

Contact Person:
JuiliD@hexaware.com
8657971384
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Full Time] Network Engineer L2 at Tech Mahindra

Fri, 23 Jan 2026 22:35:46 +0530

Job Description
L2 Network engineer
2-5 Years
Noida (WFO)
Immediate joiners only

We are looking for L2 network engineer with below mentioned requirement.

Tech should be ready to work in 24/7 environment. (Primarily Night Shift)

Experienced in below:

Strong understanding of TCP/IP, OSI Model, Subnetting
Routing: OSPF, BGP, EIGRP, Static routing
Switching: VLAN, STP/RSTP, EtherChannel
Redundancy: HSRP, VRRP, GLBP
WAN: MPLS, Leased Lines, Metro Ethernet
VPN: IPsec, SSL VPN
NAT, ACLs, QoS
Devices & Tools:
Routers & Switches (Cisco, Juniper, Edgewater, Silicom)
Tools (ServiceNow, Putty, SecureCRT)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Tech Mahindra
Location(s): Delhi, NCR

Apply

[Walk-ins] Walk in International Voice Process Night Shift - Fresher's at Omega Healthcare

Fri, 23 Jan 2026 16:39:19 +0530

Job Description
Job Description - Omega Healthcare Chennai

Role: International voice Night Shift

Walk in:
Omega Health Care Management Services
RMZ Millenia Business Park Phase 1
11, MGR Main Road, Kandanchavadi, Perungudi, Chennai 600096 (Landmark Thanthi TV building)

Shift:
US Shift (Night Shift)
6:30 PM 3:30 AM

Job Role:
Follow up with insurance companies for pending medical claims.
Monitor accounts receivable (AR) status and resolve issues.
Training will be provided No prior experience required!
Eligibility Criteria
For Process Executive AR
Education: Any UG/PG (Except MBA & Life Science)
Experience: Freshers welcome
Age: Up to 28 years
Skills:
Strong verbal communication (English)
Basic computer knowledge
Willing to work in night shifts
Immediate joiners preferred
Salary & Benefits
Role International Voice Process

CTC 23,000
Take Home 18,000
Both Pickup & Drop Cab Facility
Fixed Weekend Off Saturday & Sunday
Attractive Incentives + Quarterly Bonus
Excellent Learning Platform for Freshers
Kickstart Your Career with Omega Healthcare!
Join a global leader in healthcare BPO and build your professional future today.

Regards,

HR Rumal

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Omega Healthcare
Location(s): Chennai

Apply

[Walk-ins] Walk-In Drive @ Infosys BPM-International voice process -Pune at Infosys BPM

Fri, 23 Jan 2026 12:26:30 +0530

Job Description
We are Hiring - Voice Process Professionals - International Customer Support - Pune

Walk-In Drive @ Infosys BPM Launch Your Career in International Customer Support!

Location: Pune, India
Walk-In Dates: 27th January 2026
Time: 10:00 AM to 2:00 PM
Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057
Mode: 100% Work from Office (WFO)
Work Type: Full-time | Night Shifts | Rotational Week Offs
Experience: 0 - 5 Years
Qualification: Any Full-Time Graduate (15 years of formal education)

About the Role
We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, wed love to hear from you!

Mandatory Requirements:
International Voice Support Experience - Must Have
Excellent Communication Skills Speak, Read, and Write fluently in English
Outstanding Customer Handling Skills
Willingness to Work Night Shifts
100% Work from Office Pune Location

What You'll Do:
Engage with international customers to resolve queries and provide outstanding support.
Build rapport through active listening, empathy, and professional communication.
Deliver solutions by understanding customer needs and navigating internal processes.
Maintain high standards of ethics, integrity, and customer satisfaction.
Adapt to evolving tools, technologies, and workflows with agility.
Qualifications:
Prior experience in customer service or contact center roles preferred.
Open to graduates from any stream with strong communication skills.
Preferred: Basic understanding or any customer support certification

Mandatory Documents to Carry
Updated printout of your resume
Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
All original academic documents for verification:
10th & 12th Marksheets
Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.

How to Attend the Walk-In
Carry a copy of this email/invitation
Walk into the Infosys Phase III, Hinjewadi Campus on 27th January 2026 between 10:00 AM 2:00 PM

Why Infosys BPM?
Work with global clients across industries.
Be part of a robust technology ecosystem that fosters innovation and growth.
Enjoy a collaborative culture, continuous learning, and career advancement opportunities.

Interested or Know Someone Who Fits the Requirement?
Tag them in a reply mail or reach out directly to apply!
Lets build the future of customer service together.
We cant wait to meet you!

Warm Regards,Talent Acquisition Team
Infosys BPM Ltd.Human Resources | INFY HRwww.infosysbpm.comBangalore | Pune | Global LocationsTransforming Talent | Empowering Careers
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Infosys BPM
Location(s): Pune

Apply

[Full Time] Greetings from Omega HealthCare!! at Omega Healthcare

Fri, 23 Jan 2026 12:00:00 +0530

Job Description
Dear All,

Greetings from Omega HealthCare!!

We are looking for Candidates with excellent Communication and work in Night Shift

Designation: AR Associate

Educational Qualification: Any degree

Shift timings: Night Shift
Working days (Monday to Friday)
Cab Facility: Pick up and drop
Salary: Best in Industry

Interested candidates can drop profile to Whatsapp 7708568352/ 7550184422

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Omega Healthcare
Location(s): Coimbatore

Apply

[Freshers] Hiring For Concentrix / BT / Capgemini / Accenture / Fresher | Kolkata at HBR

Fri, 23 Jan 2026 07:46:42 +0530

Job Description
Mega Walk in Drive is Going From Monday to Friday

Call & WhatsApp No:

9073639536

6291561150

9147047910

9147047911

9007152957
Interview Venue:

HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091

Interview Time: 10:30 AM - 5:30 PM

We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.

CTC- 2.50LPA - 3.8LPA For Chat & Non Voice Process

CTC - 3.60LPA - 5 LPA for Blended & International Voice

Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot.
Call & WhatsApp No:

9073639536

6291561150

9147047910

9147047911

9007152957
Eligibility:

Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory.
Mindset Required

Good written & Verbal communication
Interested to work in BPO Blended & Chat Process
Basic computer knowledge
5 working days
Flexible to work in Rotational & Night shifts
Ready to work from Office

Perks and Benefits.
Permanent and full time opportunity
One way cab facility
Incents and allowances
Promotion with IJP
Health Insurance/ PF/ ESI/ Incentive
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: HBR
Location(s): Kolkata

Apply

[Freshers] Customer Care Executive at Tech Mahindra

Thu, 22 Jan 2026 15:37:39 +0530

Job Description
Job Title: Customer Support Associate Banking Process(Domestic)

Work Schedule:
5 days working
2 split week offs
Rotational shifts

Eligibility Criteria:
Graduation is mandatory
Age limit: below 29 years
Hindi language proficiency is mandatory

Facilities:
No cab facility provided

Salary:
Freshers: 2.4 LPA
Experienced: 2.7 LPA

Roles & Responsibilities:
Handle customer queries related to banking services via voice process
Provide accurate information and resolve issues efficiently
Maintain call quality standards and adhere to compliance guidelines
Document customer interactions and update records in the system
Work effectively in rotational shifts and week offs
Location: https://share.google/H5oJMkWTcbkThlp2W
SPOC: Garima- 7569065886
Srivani- 8125968936
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Tech Mahindra
Location(s): Hyderabad

Apply

[Freshers] Urgent Hiring - BPO Voice Process at Impac

Thu, 22 Jan 2026 13:50:15 +0530

Job Description
Bulk Hiring - Immediate Joiners
Gurgaon
UG/Grad with experience and Grad Freshers eligible
Salary Upto 8 LPA/Unlimited performance based incentives
24/7 shifts, 5 days working, 2 Week offs
Limited opportunities please call
Mob:- Dishant 9540543376
Required Candidate profile
Excellent communication skills required.Candidates with experience in International BPO (Voice), Collection, Banking, Travel, or Technical Support processes are welcome to apply.
Perks and benefits
UNCAPPED INCENTIVESBOTH SIDE CABS
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Impac
Location(s): Noida, Gurugram

Apply

[Full Time] Associates- Work From Home at Sutherland

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
We are hiring Customer Support Associates for an International Voice Process. This is a Work From Home opportunity for candidates based in Mumbai. The role involves handling inbound calls from international customers and providing excellent customer support.

Roles & Responsibilities:
Handle inbound calls from international customers.
Resolve customer queries professionally and efficiently.
Maintain high-quality communication standards.
Accurately document and quality benchmarks.
Follow company policies and procedure.

Eligibility Criteria:
Excellent English Communication skills (Verbal)
Minimum qualification: 12th pass.
Experienced: Atleast 6 months of experience in international voice process is a must.
Ability to work in rotational night shifts.
Must have quite workspace at home.

Salary & Benefits:
Competitive salary
Paid training
Work From Home opportunity
Career growth opportunities.

Shift Details:
US Shifts
5 days working, 2 days rotational offs.

How to Apply:
Interested candidates can apply directly on Naukri or contact me via WhatsApp- 7089367699 or Email- nikita.mirchandani@sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Collections
Employement Type: Full time
Contact Details:
Company: Sutherland
Location(s): Mumbai

Apply

[Full Time] Subject Matter Specialist at NLB Services

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
We are hiring for the role of Hotdesk Specialist/SME
Location-Gurgaon
Working Days-5 (Rotational Offs)
Shift timings- Rotational

Requirement:
Minimum 4 Years of experience in international voice process or the customer support
Candidate should also have some experience with the international banking voice process
Excellent communication is required
Candidate's experience should be stable with a particular company
Maximum Notice Period- 30-45 Days(Negotiable)

Perks & Facilities:
Both side cabs will be there
One time meal
Interested candidates can share their CV at 7042475336 or riya.puri@nlbtech.in

Riya Puri
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: NLB Services
Location(s): Noida, Gurugram

Apply

[Full Time] Rcm Ar Analyst - Mega Hiring Drive - 07th Feb at ModMed Technologies

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
ModMed India - Hiring Drive 07th February 2026

We are conducting a hiring drive on 07th February 2026 for the RCM AR Analyst role at ModMed India Operations. If you are interested in participating and would like to register, please reach out to us at 7337517660.

Job Title: RCM Accounts Receivable Analyst (Night Shift)
Location: Hyderabad (Onsite)
Shift: 5:30 PM 2:30 AM IST
At ModMed, were placing doctors and patients at the center of care.
Our mission is to transform healthcare through an intelligent, specialty-specific cloud platform. We envision a world where our software increases medical-practice success and improves patient outcomes.
Why Join Us?At ModMed, we dont just write code or process claims; we innovate boldly and save time for healthcare providers so they can focus on what matters most: their patients. We believe in Aligning Passion with Purpose, Thinking Big, andmost importantlyHaving Fun while we Do Good.The OpportunityAs an RCM Accounts Receivable Analyst, you are a critical driver of medical-practice success within our India Operations. You arent just "following up"you are a problem solver dedicated to Creating Customer Delight by ensuring our clients are compensated fairly and efficiently for the care they provide.Reporting to the RCM AR Lead, you will manage a portfolio of practices, navigating the complexities of insurance balances and denials to ensure no claim is left behind.Your Role: Innovate, Resolve, and Excel
Drive Resolution: Proactively work assigned claims and reports to identify and resolve denials. Youll take decisive action to prevent write-offs and ensure every dollar is accounted for.
Analyze & Improve: Look beyond the surface. Analyze previous claim history, identify errors, and collaborate with the Quality Team to prevent future issues.
Be a Knowledge Leader: Stay ahead of the curve by attending trainings on new technologies and payer updates. Youll recommend improvements to our SOPs based on your frontline insights.
Commit to Quality: Conduct regular self-audits to maintain our high standards. Youll explore every possible avenue for resolution before moving a claim, embodying our "make things happen" spirit.
Collaborate: Work on special projects involving contractual adjustments and write-offs, while maintaining a positive, professional rapport with your team and leadership.
What You Bring to the Table
The Basics: 2 to 3 years of dedicated AR Follow-up (Voice) experience in Physician RCM is essential.
The Expertise: Deep knowledge of Billing scrubbers, Payer Rejections, and the full RCM lifecycle. You should be an expert in Commercial & Federal payers, CARC codes, and resolving Auto, WC, and IPAs.
The Mindset: A "Think Big" attitude. You grasp new concepts quickly, thrive in a fast-paced environment, and are proficient in delivering high-quality outcomes.
Communication: Excellent verbal and written communication skills. You can listen deeply and resolve problems with empathy and precision.
Integrity: A strong commitment to HIPAA guidelines and information security to protect our clients and their patients.
Flexibility: Readiness to work from our India office during the night shift (5:30 PM 2:30 AM) to align with our global operations.
Our Core Values: The ModMed Way
Create Customer Delight: Go above and beyond for our practices.
Save Time: Find efficiencies in every process.
Innovate Boldly: Dont be afraid to suggest a better way.
Align Passion with Purpose: Love what you do and know why it matters.
Think Big. Have Fun. Do Good: Be part of a culture that celebrates success and impact.
Ready to transform the future of healthcare? Lets make things happen together.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Collections
Employement Type: Full time
Contact Details:
Company: ModMed Technologies
Location(s): Hyderabad

Apply

[Full Time] Service Desk salary upto 7lks pune/mysore location at Infosys BPM

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
Role Designation
Looking for an immediate joiner.

Position Summary
Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and

Prerequisites:
Graduate,with minimum of 1 year of experience into International technical Support
Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution
Role Overview:
As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer
products. Your primary responsibility is to assist customers with technical issues related to Microsoft
software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive
customer experience.
Key Responsibilities:
1. Customer Interaction:
o Troubleshooting: Diagnose and resolve technical issues reported by customers via
phone, chat, or email.
o Active Listening: Understand customer concerns, ask relevant questions, and
empathize with their situation.
o Effective Communication: Clearly explain technical concepts to non-technical
users.
2. Product Knowledge:
o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows,
Office Microsoft365, Windows on Surface devices, and more.
o Updates and Patches: Stay informed about product updates, patches, and known
issues.
o Self-Service Guidance: Guide customers on using self-help resources and online
documentation.
3. Issue Resolution:
o Tiered Support: Escalate complex issues to higher tiers when necessary.
o Remote Assistance: Provide remote troubleshooting assistance using tools like
Microsoft Remote Desktop.
o Case Management: Document interactions, solutions, and follow-up actions in the
support system.
4. Customer Satisfaction:
o First-Contact Resolution: Strive for first-contact resolution whenever possible.
o Professionalism: Maintain a positive and professional demeanour even during
challenging interactions.
o Customer Feedback: Collect feedback and identify areas for improvement.
5. Collaboration:
o Cross-Functional Teams: Collaborate with other teams (engineering, product
management) to address recurring issues.
o Knowledge Sharing: Contribute to internal knowledge bases and share best practices.
6. Quality Assurance:
o Adherence to Policies: Follow Microsofts support policies and guidelines.
o Quality Metrics: Meet performance metrics related to response time, resolution time,
and customer satisfaction.
Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions
Minimum Recommended Agent Skills and Abilities:
While additional skills can be developed through training, the following prerequisites are essential for
supporting Microsoft consumers:
1. Accounts and Billing Skills:
o Account & Payment Management: Proficiency in managing subscriptions, payment options,
and customer profiles.
o Billing Management: Understand billing processes and assist customers with billing-related
inquiries.
o Sign-In Assistance: Help customers with sign-in or sign-up processes.
o Refunds and Purchases: Assist with refunds and guide customers through product
purchases.
o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes.
2. Customer Service Skills:
o Download Install and Activate (DIA) Skills: Assist with download, install and activation of
M365 and Windows products and services.
o Assisting with Updating / Upgrading the Product or Service cross platform.
o Assisting with purchasing a product or recommend one appropriately.
3. Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions

Qualifications:
Education: Bachelors degree in computer science, Information Technology, or related field (or
equivalent experience).
Experience:
o Prior experience in technical support or customer service.
o Familiarity with Microsoft products and services.
o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a
plus.
Skills:
o Excellent communication skills (verbal and written).
o Problem-solving abilities.
o Patience and empathy.
o Ability to work in a fast-paced environment.
As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a
smooth experience with their products. Your dedication to solving their technical challenges will contribute
to customer loyalty and satisfaction.
Note:Rotational Shift
Note:Rotational OFF
Location:/Pune/Mysore
call shruthi@9886112704
call mayur@9343402211
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Infosys BPM
Location(s): Mysuru

Apply

[Full Time] Openings For Technical Support salary upto 7lks at Service Desk salary

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
Role Designation
Looking for an immediate joiner.

Position Summary
Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and

Prerequisites:
Graduate,with minimum of 1 year of experience into International technical Support
Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution
Role Overview:
As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer
products. Your primary responsibility is to assist customers with technical issues related to Microsoft
software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive
customer experience.
Key Responsibilities:
1. Customer Interaction:
o Troubleshooting: Diagnose and resolve technical issues reported by customers via
phone, chat, or email.
o Active Listening: Understand customer concerns, ask relevant questions, and
empathize with their situation.
o Effective Communication: Clearly explain technical concepts to non-technical
users.
2. Product Knowledge:
o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows,
Office Microsoft365, Windows on Surface devices, and more.
o Updates and Patches: Stay informed about product updates, patches, and known
issues.
o Self-Service Guidance: Guide customers on using self-help resources and online
documentation.
3. Issue Resolution:
o Tiered Support: Escalate complex issues to higher tiers when necessary.
o Remote Assistance: Provide remote troubleshooting assistance using tools like
Microsoft Remote Desktop.
o Case Management: Document interactions, solutions, and follow-up actions in the
support system.
4. Customer Satisfaction:
o First-Contact Resolution: Strive for first-contact resolution whenever possible.
o Professionalism: Maintain a positive and professional demeanour even during
challenging interactions.
o Customer Feedback: Collect feedback and identify areas for improvement.
5. Collaboration:
o Cross-Functional Teams: Collaborate with other teams (engineering, product
management) to address recurring issues.
o Knowledge Sharing: Contribute to internal knowledge bases and share best practices.
6. Quality Assurance:
o Adherence to Policies: Follow Microsofts support policies and guidelines.
o Quality Metrics: Meet performance metrics related to response time, resolution time,
and customer satisfaction.
Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions
Minimum Recommended Agent Skills and Abilities:
While additional skills can be developed through training, the following prerequisites are essential for
supporting Microsoft consumers:
1. Accounts and Billing Skills:
o Account & Payment Management: Proficiency in managing subscriptions, payment options,
and customer profiles.
o Billing Management: Understand billing processes and assist customers with billing-related
inquiries.
o Sign-In Assistance: Help customers with sign-in or sign-up processes.
o Refunds and Purchases: Assist with refunds and guide customers through product
purchases.
o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes.
2. Customer Service Skills:
o Download Install and Activate (DIA) Skills: Assist with download, install and activation of
M365 and Windows products and services.
o Assisting with Updating / Upgrading the Product or Service cross platform.
o Assisting with purchasing a product or recommend one appropriately.
3. Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions

Qualifications:
Education: Bachelors degree in computer science, Information Technology, or related field (or
equivalent experience).
Experience:
o Prior experience in technical support or customer service.
o Familiarity with Microsoft products and services.
o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a
plus.
Skills:
o Excellent communication skills (verbal and written).
o Problem-solving abilities.
o Patience and empathy.
o Ability to work in a fast-paced environment.
As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a
smooth experience with their products. Your dedication to solving their technical challenges will contribute
to customer loyalty and satisfaction.
Note:Rotational Shift
Note:Rotational OFF
Location:Bangalore/Pune/hyderbad
call Shruthi@9886112704
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Service Desk salary
Location(s): Hyderabad

Apply

[Freshers] Process Associate- Customer Care at Genpact

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.
Inviting applications for the role of Process Associate, Customer Care!
The candidate should have good communication and should be good in handling customers. Also, should have technical knowledge on basic computers and basic programming language. Should know about sales as the process handles both sales & technical issues.
Responsibilities
    Handle multiple chats at the same time (3+ Active Chats simultaneously)
    Respond to the customer queries & issues in timely manner
    Provide solution to the customer basis the available help articles and within the policies
    Replicate customers issue and report necessary bugs/suggestions/ideas
    Provide excellent services to the customers
    Work closely with internal departments to provide the required information/support to the customer
    Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
    Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
    Maintain a deep understanding of client process and policies
    Upskill to enhance the knowledge from time to time and offer support
    Upsell existing and sell the relevant/next logical products to the new customers basis their business
Qualifications we seek in you!
Minimum Qualifications
    Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)
    Freshers are eligible
    Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.)
    Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques.

Preferred Qualifications/ Skills
    Effective probing skills and analyzing / understanding skills
    Analytical skills with customer centric approach
    Excellent proficiency with written English and with neutral English accent
    You should be able to work on a flexible schedule (including weekend shift)
    Typing speed 40-45 words per minute + 80%+ accuracy
    Should be C1 proficiency.Why join Genpact?
    Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
    Make an impact Drive change for global enterprises and solve business challenges that matter
    Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
    Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
    Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Genpact
Location(s): Hyderabad

Apply

[Full Time] Telesales Associate at Club Mahindra

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
Club Mahindra is hiring for Telesales Executive role for Jasola, New Delhi location.

Please find below the details:

Experience- 1 to 4 yrs
Job location- Jasola, New Delhi
Notice period- Immediate joiner
Interview mode- Face to face post HR call
Industry- Banking/Insurance/ Loan/Travel and similar
Working days- 6 working days (rotational off)
Job Responsibility:
1. Retention percentage should be monitored on regular basis.
2. Maximum number of appointments should be given to the sales executives.
3. Outbound calling on data collected through lead generation activities/ secondary data sources 4. Scheduling appointments for venue sales and direst sales out of these calls.
5. Being updated on new products and services.
Skill Required:
Applicant must enjoy working in a fast-paced environment and be able to thrive under pressure.
Should possess sound knowledge about the local market and local language.
Possess strong communication skills.
Have high closure orientation.
Strong outbound Tele - Sales Experience
Strong Results Orientation and Execution Excellence
High Customer Centricity
Job Classification
Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Club Mahindra
Location(s): Delhi, NCR

Apply

[Freshers] Hiring For Cce || Wfo|| 4 Lakhs Ctc+incntvs ||call Hr Shila at Origin Recruiters

Thu, 22 Jan 2026 12:00:00 +0530

Job Description
Hiring for Sr. Advisors- AirB*B What Youll Do:*Handle Airbnb guest/host queries
*Assist with bookings, payments & stay issues
*Provide accurate information while maintaining high quality standards
*Ensure a smooth customer experience
Required Candidate profile
Eligibility:> Grad Freshers and UG Experienced can apply
> Salary upto 34K In hand and Lucrative IncentivesFor More Info Call
HR Shila - 9311974917 (Call/Whatsapp)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Origin Recruiters
Location(s): Noida, Gurugram

Apply

[Freshers] Techmahindra hiring bangalore ,Salary 6lks Electronic city at Tech Mahindra

Thu, 22 Jan 2026 09:18:20 +0530

Job Description
Roles and Responsibilities
Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Desired Candidate Profile
Freshers salary:5lks
Experinced:6lks
0-5 years of experience in BPO industry or related field (education/CSR).
Excellent communication skills in English language (written & spoken).
Ability to work on rotational shifts including night shifts.
Strong problem-solving skills with attention to detail.
Willingness to learn new processes quickly.
call kim@7829423175
call anjum@7795311458
kashish@7816842400
call mayur@9343402211
call shaina@7848820047

Hi,
Your interview has been scheduled @ ignites Human capital services.
4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078.
Land mark:Near to LEVELS PUB JP NAGAR
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Techmahindra hiring
Location(s): Bengaluru

Apply

[Walk-ins] Walk-in - Freshers - AR caller - Voice Process (Night Shift) at AGS Health

Thu, 22 Jan 2026 08:44:08 +0530

Job Description
Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Roles & Responsibilities:

To address outstanding or assigned AR through analysis and phone calls by using available resources.
Utilization of all possible tools and applications available to take into account the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment.
To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
To meet the established SLAs (service level agreements) for production and quality
To update the outcome of the calls or analysis clearly and coherently in the billing system.
To utilize the P & Ps (policies and procedures) established for the process, and also stay updated with changes made to the P & Ps
To improve the performance based on the feedback provided by the reporting manager/quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, Maths), Passed out year - 2020 - 2025

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Time and venue:
Monday - Saturday
10 AM
Contact - Aishwarya (7338950238)

Prince Infocity II, 1st Floor, R.S.No:283/3, 283/4, Door No:141 Kottivakkam Village, Rajiv Gandhi Salai, Kandanchavadi, Chennai, Tamil Nadu 600096

Rounds of Interview:

1. HR Interview
2. Online Assessment - Grammar & Aptitude
3. Versant Test - Language Assessment
4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts.

Transport: Two-way transport is available based on boundary limits.or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts

Location: Chennai - OMR (should be flexible to work in any facility)

Job Type: Full-time, Regular / Permanent

Benefits:
Saturday Sunday fixed Week Offs.
PF ESI Gratuity
Health insurance.
Performance bonus
Competitive remuneration
Free cab transport

Required Skills:
Good Verbal and Written Communication skills
Should be comfortable working with Night shifts.
Sound analytical skills
Logical thinking

Interested candidates can WhatsApp their updated resume to 7338950238

Thanks & Regards,
Aishwarya - HR

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: AGS Health
Location(s): Chennai

Apply

[Freshers] Customer Support Executive (Bengali Voice Process) at Teleperformance

Thu, 22 Jan 2026 07:26:00 +0530

Job Description
Job Title: Customer Support Executive (Bengali Voice Process )
Location: Hebbal, Bangalore

Eligibility Criteria:
12th Pass or Any Graduates can apply
Freshers can also apply
Looking for Immediate joiners

Language Requirement:
Bengali + English

Salary:
18,000 Take Home / 23,000 CTC (Fresher)

Work Schedule:
6 days working, 1 rotational week-off
Day Shift
8hrs work & 1hr break (9hrs Shift)

Contact:Jagan HR: 9842425551
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Bengaluru

Apply

[Full Time] Customer Support Executive - Carrier Process ....Apply Now ! at Eureka Outsourcing

Thu, 22 Jan 2026 05:37:56 +0530

Job Description
Customer Support Executive Carrier ProcessGraduate / UG Both can Apply.Good Hindi - English Comm. Req.Salary: 15,500 In-HandEligibility: Min. 6 months Customer Support experienceShift: Rotational (8 AM - 8 PM)One Rotational Weekly Off
Required Candidate profile
Graduate / UG Both can Apply.Good Hindi - English Comm. Req.
To Apply / Contact For more details
HR Komal -7796426964
Perks and benefits
Career growth opportunity, Join Today !
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Eureka Outsourcing
Location(s): Noida, Gurugram

Apply

[Walk-ins] International Customer Care Executive at Teleperformance

Thu, 22 Jan 2026 03:57:15 +0530

Job Description
Walk-in Drive
Teleperformance Hyderabad is hiring for International Voice Process!
24/7 shifts with rotational week-offs
Minimum 1 year of customer support in voice experience required
Handle international customer queries and provide excellent service
Opportunity to work with a global team
Competitive salary and benefits
Immediate Joiners only.
Location: Hyderabad Roles & Responsibilities:
Handle inbound/outbound customer calls
Resolve customer queries/issues efficiently
Provide product/service information
Meet customer satisfaction targets
Collaborate with team for process improvements.
Interested Candidates can directly walk-in or can share your resume to below recruiter. Name : Madhu PriyaMobile:8639773862(WhatsApp) Please mention the Name "Madhu Priya" on your resume.
Note; No Walk-in would be conducted on "Sunday"
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Hyderabad

Apply

[Freshers] Hiring For international voice process at IntouchCX

Wed, 21 Jan 2026 15:54:51 +0530

Job Description
Mention HR Naaz on your resume - contact 9154225747

Role & responsibilities We are seeking enthusiastic and customer-oriented professionals to join our International Voice Support Team. The ideal candidate will possess excellent communication skills (C1 level or equivalent), be comfortable working in night shifts, and demonstrate a passion for delivering outstanding customer service to clients across global markets.Key Responsibilities:
Handle inbound and outbound customer calls from international clients.
Provide prompt and accurate responses to customer queries and concerns.
Troubleshoot issues related to products, services, or orders.
Maintain a high level of professionalism, empathy, and customer satisfaction.
Accurately document customer interactions and feedback in the CRM system.
Collaborate with internal teams to resolve complex customer cases.
Meet or exceed defined performance metrics such as response time, quality, and customer satisfaction.
Required Skills & Qualifications:
Excellent English communication skills minimum C1 proficiency (both verbal and written), minimum 6 months of experience into international voice process , Freshers are not eligible
Ability to work night shifts (US/UK time zone).
Strong problem-solving skills and customer-centric mindset.
Ability to work in a fast-paced, target-driven environment.
Benefits:
Attractive salary package with performance-based incentives.
Opportunity to work with global clients and enhance international exposure.
Continuous training and career growth opportunities.
Contact - Hr Naaz
Phone number - 9154225747
Email - shahistha.naaz@intouchcx.com

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International Voice Process- Sales at IntouchCX

Wed, 21 Jan 2026 12:37:06 +0530

Job Description
We are looking for confident, energetic, and target-driven International Voice Process Sales Professionals who are passionate about customer interaction and closing deals. If you have excellent communication skills and enjoy working in a fast-paced global environment, this role is for you!

Key Responsibilities
Handle outbound/inbound international sales calls professionally

Pitch products/services to international customers and close sales

Understand customer needs and provide suitable solutions

Maintain accurate records of calls, leads, and sales

Meet and exceed daily, weekly, and monthly sales targets

Follow compliance and quality guidelines consistently

Build strong rapport with customers for repeat business

Eligibility Criteria
6 months to 3 years of experience in International Voice Process / Sales

Excellent English communication skills (verbal & listening)

Strong persuasion, negotiation, and objection-handling skills

Comfortable working in night shifts and graveyard shifts

Sales-driven mindset with a positive attitude

Basic computer knowledge (CRM experience is a plus)

What We Offer
Competitive salary

Performance-based bonuses

Professional work environment

Career growth and learning opportunities

Incentives, rewards & recognition programs

Apply now by sharing your resume to yasmidha.noor@intouchcx.com (OR) (+91) 7386528418

DISCLAIMER:
*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registeration fee, Refundable fee etc.,
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Domestic Voice Process (Sales Executive) at Teleperformance (TP)

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
Qualification: Graduate/Undergraduate Can Apply
Fresher /Experienced: Fresher Also can Apply
Experienced : Minimum 6 Months Exp Into BPO Sector
Languages Proficiency : English , Hindi , Telugu , Kannada , Malayalam , Tamil
Salary: Depend on Interview

Roles & Responsibilities:
Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed.
Identify potential clients through networking, cold calling, and social media outreach.
Present properties to prospective buyers and highlight key features and investment value .
Coordinate property viewings and negotiate sale terms to achieve company targets.
Maintain regular follow-up with clients to close transactions and ensure customer satisfaction.

Interested Candidates Can Share the Updated CV to Below Mentioned Mail Id

Contact Details :
Mail ID : Vegulla.devi@teleperformancedibs.com
Contact Number : 7993975674

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Hyderabad

Apply

[Full Time] Inbound Sales Representative Role (Voice) - UK Process | Bengaluru at NLB Services

Wed, 21 Jan 2026 12:00:00 +0530

Job Description

Hi
You will be working on the payrolls of NLB Services and will be deputed to our end client.

Working Hours:
  Afternoon Shift - 12:30 - 02:30 IST (Hoop)
Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)
Both side cabs available.
Location - Adugodi,Bangalore - 560 029
Interview Process - Versant Test followed by a virtual round of Interview
Job Responsibilities / Authorities:
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
Ability to handle disputes
Ability to manage multiple stakeholders
Ability to meet deadlines
Ability to work well in a team
Adaptable and flexible

Kindly revert this mail by attaching your updated resume along with a photograph. OR Connect on 9005548784 /nida.ali@nlbtech.in

Regards -
Nida
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: NLB Services
Location(s): Bengaluru

Apply

[Freshers] Customer Support Executive (Voice Process) at Teleperformance

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
Job Title: Customer Support Executive (Voice Process - UK Shift)
Domain: Domestic Banking Domain
Location: Hebbal, Bangalore

Eligibility Criteria:
Any Graduates can apply
Good Communication Skills (Fluent in English)
Freshers are eligible
Looking for Immediate joiners
Should be okay with Night Shifts (UK Shifts)
ONLY MALE Candidates are eligible.

Language Requirement:
Good English Communication

Salary:
17,000 Take Home / 22,000 CTC

Work Schedule:
6 days working, 1 rotational week-off
24/7 Shift (which will include night shift also)
8hrs work & 1hr break (9hrs Shift)

Contact:
Sundari HR: 9043818863
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Bengaluru

Apply

[Full Time] Service Desk Analyst L1 at Wipro

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
About The Role Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives Do
1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework
2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver
No Performance Parameter Measure 1 Service Desk Delivery
Adherence to TAT, SLA as per SoW

Minimal Escalation

Customer Experience
2 Personal
Attendance

Documentation etc
Mandatory Skills:
TIS Service Desk .
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] Customer Support Executive (Bengali Voice Pocess) at Teleperformance

Wed, 21 Jan 2026 12:00:00 +0530

Job Description
Job Title: Customer Support Executive (Bengali Voice Process )
Location: Hebbal, Bangalore

Eligibility Criteria:
Any Graduates can apply (Graduation Mandatory)
1 Year exp in any customer support
Freshers can also apply
Looking for Immediate joiners

Language Requirement:
Bengali + English

Salary:
20,000 Take Home / 25,000 CTC (Experienced)
18,000 Take Home / 23,000 CTC (Fresher)

Work Schedule:
6 days working, 1 rotational week-off
Day Shift
8hrs work & 1hr break (9hrs Shift)

Contact:
Jagan HR: 9842425551
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Bengaluru

Apply

[Freshers] International Voice Process Executive-immediate Joiners at IntouchCX

Wed, 21 Jan 2026 07:52:37 +0530

Job Description
INTOUCHCX

Job Title: Customer Support Executive International Voice Process
Job Summary
We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls from international customers, resolving queries, and delivering high-quality customer service while maintaining company standards.

Key Responsibilities
Handle inbound and/or outbound voice calls from international customers
Resolve customer queries related to products, services, billing, or technical support
Maintain a high level of customer satisfaction through effective communication
Document customer interactions accurately in CRM systems
Adhere to process guidelines, quality standards, and compliance policies
Meet individual and team performance metrics (AHT, CSAT, QA, etc.)
Escalate complex issues to the appropriate department when required
Eligibility / Requirements
Excellent verbal and written communication skills in English
Ability to understand international accents
Graduate or Undergraduate (as per process requirement)
Freshers or candidates with relevant BPO experience can apply
Willingness to work in night shifts / rotational shifts
Basic computer knowledge and typing skills

Preferred Skills
Prior experience in international voice support (added advantage)
Customer-centric approach with problem-solving skills
Active listening and empathy
Ability to multitask and work under pressure

Work Conditions
5 days working with 2 rotational week-offs
Night shifts (as per international time zones)
Work from Office
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Email Support Executive at Indusind Bank

Tue, 20 Jan 2026 12:00:00 +0530

Job Description

Duties and Responsibilities.

Ensure that the customers mail is read completely and all concerns are addressed.
Provide customers with correct and relevant product and service information.
Ensure regular follow up is done and escalation matrix followed for speedy resolution.
Research the required information using available resources.
Identify and escalate priority issues, route e-mails to appropriate resource for early attention.
Effectively communicate customer details to the resolution unit for timely resolution.
Meet commitments towards customers and organization.
Understand the impact of e-mail / written communication.
Display Time flexibility towards shifts as per work floor requirements.
Be available for additional responsibilities as per business requirements.
Cross sell various Banks Products.

Skills and Specifications.

Experience in Call, Chat, Email customer engagement at Contact Centre preferred.
Good knowledge about consumer products such as savings accounts, current accounts, loans, KYC, Cards, ScanPay, and UPI.
Excellent communicator- excellent oral, written and interpersonal communication skills.
Ability to analyze the things by exceptional listening and analytical skills.
Should have the multi-tasking abilities and should be well versed in intermediate to advanced knowledge levels with service quality standards.
Should necessarily have strong knowledge of customer care processes and techniques and the related sector as well.
Demonstrated ability to work well in a team environment, Self-motivated and should be dedicated to provide exceptional service to the bank.
Good negotiation skills with customer-oriented attitude.

Education Work Experience Requirements & Location :

Education - Essential requirement : Any graduate(15 years of education).

Work experience - At least 2 -3 years of experience in Voice/ Non-Voice process, preferably in banking/ financial Industry.

Location - From Dadar to Mira bhayandar & Ghatkopar to Varsova.
Job Classification
Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Indusind Bank
Location(s): Mumbai

Apply

[Full Time] Customer Support Representative - Voice process - HR Soumini at Wipro

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Job Description
Handle customer queries via phone calls, in a professional and courteous manner.
Resolve customer complaints promptly and efficiently while maintaining high levels of satisfaction.
Meet performance targets set for call handling time, quality standards, and sales conversion rates.
Collaborate with team members to achieve common goals and objectives.
Candidates Must have
6 months -2 years of experience in an international voice process (BPO/Call Centre).
Strong communication skills with excellent verbal fluency in English language.
Ability to work flexible shifts including rotational shifts (24x7) Five days a week.
Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.

Interested candidate can also share their updated resume with the subject line of ' Telecom Voice process ' on this number 7204012255 .
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Pune

Apply

[Freshers] Process Associate at IGT Solutions

Tue, 20 Jan 2026 12:00:00 +0530

Job Description

Process: -
Customer Service Associate

Job Role: -
Handle inbound customer inquiries via multiple channels (voice, chat,
email) related to travel bookings, including flights, hotels.
Maintain a high standard of service quality, adhering to Agoda's customer service guidelines.
Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -
Minimum HSC or equivalent; a Bachelor's degree is a plus.
Excellent communication skills in English, both verbal and written.

Salary: -
Fresher: 21K CTC and 17K in hand
Experience: Upto 24K CTC and 21K in hand.

Extra Benefits: -
Performance Incentives.

Shift Time & Week Off: -
5 Days working 24*7 Rotational Shifts (Including Night Shifts).
2 Rotational Week Off.

Transport Facility: -
Pick-up and Drop facility available.
Kindly mention the below details while coming for Interview
HR Bhavesh
Also you can share your resume on the below contact details
9136093879 / Bhavesh.Vithekar@igtsolutions.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: IGT Solutions
Location(s): Pune

Apply

[Freshers] International Customer Service Representative at Teleperformance

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities
Should be giving resolutions to the customers on call in one go
Should be prompt with the response
Should have presence of mind during/mid call

Preferred candidate profile
He/She/They should have good command on their communication skills (English)
HSC and Graduate Freshers can also apply
5 Days Working
2 Rotational Week off
Should also be okay with night shifts
Contact: +91 7045650190 (Gerard Fernandes)

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Full Time] Phone Banking Officer For a leading Bank, Day Shift, sal 5lpa at Creative Hands HR

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Job description

Phone Banking Officer. Work location - Chennai / Hyderabad / Bangalore.

Work from Office. Direct walkin interview

(Candidates with excellent communication skills only can apply)

Immediate joiners only

Role & responsibility:

Phones Officer role is focused on rendering services to Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products.

Key Responsibilities:

- Displaying complete onus to customers queries / problems
- Delivering service with requisite courtesy and accuracy
- Adhering to product and process requirements, with nil errors
- Escalating customer issues to the right internal stakeholders
- Complying to service and sales guidelines
- Achieving Call Quality targets
- Resolving customer queries at the first instance of contact, with minimum call handling time

Cross-sell / upsell set products like
- Loans and mortgages
- Priority / elite accounts

Qualifications:

Optimal qualification for success on the job is:
Graduate or Post graduate from a recognized institution.
0- 5 years relevant role in voice customer service.

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:
Proficiency in systems related to Banking transactions and services.
Good communication skills in both English and local language.
Excellent lead generation and conversion skill.

Sal upto 5 lpa.

Immediate joining or short notice is required
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Creative Hands HR
Location(s): Hyderabad

Apply

[Freshers] Banking Payroll - Icici Lombard / Voice Process / Sal Upto 27k at ICICI Lombard

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Role: Digital Relationship Executive - E-Channel Sales
Employment Type: Full-time | Directly on Banks Payroll
Location: Vashi, Navi Mumbai
Qualification: Graduation is mandatory
Experience:
Freshers: Welcome to apply (sales inclination preferred).
Experienced: 0 - 2 years of experience in outbound sales, telesales, or financial product sales preferred.
Experience in banking, insurance, or fintech domains will be an added advantage.
Work Schedule:
Shift Timings: 9:30 AM 7:00 PM (rotational shifts)
Work Days: 5 days a week (2 rotational week-offs)
Compensation:
For Freshers: 2.10 LPA (CTC) + Unlimited Incentives
For Experienced: 3.70LPA (CTC) + Unlimited Incentives
(Up to 27,000 Inhand)
Why Join Us:
Opportunity to work directly on the banks payroll with stable career growth.
Attractive incentive structure with no upper limit.
Professional work environment with continuous learning and development opportunities.
Exposure to digital banking and sales operations.

Apply Now,
Conatct For more details
HR Ritul - 7030021482 (Call /Whastapp)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Freshers] International Sales Executive at BPO

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Hiring for technical support for noida location, salary For Fresher 23k inhand & Experiensed salary Upto 34k Inhand, Contact HR Mohini 9217503763 For Interview.
Required Candidate profile
Technical Knowledge, Knowledge of troubleshooting, Wifi, Router & Connectivity.
Perks and benefits
Both sides cabs, Luckrative Incentives.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: International Bpo
Location(s): Noida, Gurugram

Apply

[Freshers] Part Time Job Fundraising Executive at Parvath Infosource

Tue, 20 Jan 2026 12:00:00 +0530

Job Description
Job Responsibilities
Engage with customers at malls,corporate parks, tech parks,and public locations
Represent the organization
share awareness about its work
Build positive relationships with customers
Contact:9043681537 / 7845608853
Required Candidate profile
Any Graduate with degree/Undergraduate
Freshers & experienced candidates are welcome
Both Females and Males can apply
College students are preferred
Perks and benefits
Attractive incentives
Job Classification
Industry: NGO / Social Services / Industry Associations
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Parvath Infosource
Location(s): Chennai

Apply

[Freshers] Opening For Part Time Job || Telecaller || Hsc Pass || Pune at bp

Mon, 19 Jan 2026 12:00:00 +0530

Job Description
- Handling Inbound And Outbound calls.- Calling the candidates and scheduling the interviews- Freshers & Exp. both can apply- Part Time: 5:00PM to 9:30PM- Salary: Upto 7,000 Inhand + Incentives - Language:-Hindi, Marathi, Basic English
Required Candidate profile
Qualification: HSC And AboveJob Location: 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046More Details Call OR WhatsApp
HR Siddhi - 7030021296
Perks and benefits
* Quaterly apprisal And Huge Incentives *
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Credicus BPO
Location(s): Pune

Apply

[Freshers] Vacancies For Telecaller - Part Time / 12th Pass / Fresher & Exp at Credicus

Mon, 19 Jan 2026 12:00:00 +0530

Job Description
Process: Part Time - Telecaller / HR Recruiter- Handling Inbound And Outbound calls.- Hindi, Marathi & Avg. Eng.- Freshers & Exp both can apply- Age: 18 - 30 - Part Time: 5:00PM - 9:30PM | Sunday OFF- Salary: Upto 7K Inhand + Incentives
Required Candidate profile
Qualification: HSC And AboveApply Now,
For More Details / Information
Call OR WhatsApp
HR Rushikesh - 7030023406
Perks and benefits
* Quaterly apprisal And Huge Incentives *
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Credicus Business
Location(s): Pune

Apply

[Freshers] Hiring For Customer Service - Lic || Graduate Frasher || Upto 23k Ctc at Connect

Sun, 18 Jan 2026 19:05:17 +0530

Job Description
Process: LIC - Customer Service Executive Graduation mandatoryGraduate Fresher's RequiredLang.: English + Any one regional languageShift: Day Rotational Shifts / Rotational OFFSalary: Upto 23.5 LPA (CTC)
Required Candidate profile
Job location- Airoli, Navi MumbaiQualification: Graduate Apply Now,
To schedule your interview Call or send your CV through WhatsApp (number mentioned below)
HR Chaitali - 7030024159
Perks and benefits
Friendly work environment !
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Connect
Location(s): Mumbai

Apply

[Walk-ins] Technical Support - International Voice Process at Sutherland

Sun, 18 Jan 2026 18:05:51 +0530

Job Description
Greetings from Sutherland!!!

We are hiring candidates for International Voice Support

Job Criteria:
1) Immediate joiners required. Should be available to join us immediately.
2) Excellent verbal communication skills
3) Minimum 6 months of experience in an international voice process (Tech knowledge required)
4) Ability to handle real-time voice calls.

Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts

Compensation: CTC: 2.8 to 3.5 LPA (varies based on candidate experience)

Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.

Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai
Landmark: Opposite Perungalathur Railway Station

Selection Process:
1) HR Interview (Walk-In)
2) SD Panel Interview
3) Voice Assessment

Email: Tejas.RaviKumar@sutherlandglobal.com
HR : - Tejas - 7812895508

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Chennai

Apply

[Freshers] Accenture || Customer Service || Chat & Voice || Sal Upto 3lpa at Accenture HR Somya

Sun, 18 Jan 2026 17:24:37 +0530

Job Description
Resolving customer queries over chat & voice
Salary upto 3.5 LPA
Fresher and Experience both are welcome
5 Days working
Rotational Shifts
Rotational Week Off
Interested Candidates Can Call/WhatsApp on HR Somya 8114472254
Required Candidate profile
Requirement of excellent English communication
Should have an inter-personal skills, problem resolving and good understanding
For further process apply below for interview call for the same.
Perks and benefits
Cab Facility
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Accenture HR Somya
Location(s): Chennai

Apply

[Freshers] Customer Service Executive-Max Upto 32KCTC at Top Notch Bpo Mnc

Sun, 18 Jan 2026 17:00:16 +0530

Job Description

HI DEAR CANDIDATES !!
GREETINGS FROM SHINING STARS ITPL !!!

Apply Here Who Wanted To Make Career In Bpo Industry.

Profile - Customer Service Role
Process - Voice & Blended
Qualification - Graduate & Undergraduate Both Can Apply,Experience Will Be An Advantage.
Must Be Carry Good To Excellent English Communication Skills.

Salary - 19 To 32K CTC +Monthly Performance Based Incentives + Retention Bonus

PREFERED CANDIDATE

Candidate must be fluent in English communication skills.
Graduate fresher or undergraduate with six months customer service experience can be preferred.
Candidate must be versatile & ready to work in rotational shift.
Candidate must be an immediate joiner.
Candidate must be ready for walk in & virtual interview .
Cab facility is available subject to hiring zone.
Graduation will be an advantage for Gurugram location.

OTHER BENEFITS
Cab Facility
Positive Work Environment
Medical & Provident Fund
Growth Opportunity

TO ALIGN YOUR INTERVIEW CALL OR SHARE RESUME ON WHATSAPP -ASHISH @6388849191

REFER TO YOUR FRIENDS AS WELL !!

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Top Notch Bpo Mnc
Location(s): Noida, Gurugram

Apply

[Full Time] Resolution Specialist - Contact Center (International Voice Process) at Walmart

Sun, 18 Jan 2026 16:28:45 +0530

Job Description

Job Title RESOLUTION SPECIALIST, CONTACT CENTER
Experience range 1 - 4 years
Flexible to work in night shift
Work Location Bangalore

Job Summary

You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Open to work in permanent night shift supporting US region.

Please apply only if you meet all the criteria listed below.

International voice process experience is mandatory.
Flexible to work in night shift with rotational week off.
Graduation is mandatory.
Must have all previous companys documents.
Notice period must be less than 15 days.

Only candidates meeting the above criteria will be considered for interviews.

What youll do:

As a Resolution Specialist, Contact Center you will take a high volume of incoming calls and chats from associates and candidates while navigating multiple systems to aid in answering questions and resolving issues.

All Resolution Specialists must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers needs, our associates must be punctual, reliable, problem solver, act with integrity and be dedicated to making a difference.

What youll bring :
10 months 4 Years of relevant customer service experience
Excellent written and verbal communication skills with the ability to effectively articulate information to customers
Able to interact professionally with customers.
Ability to manage multiple tasks simultaneously.
Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer experience

The Requirements:
In this role, you may be asked to switch between any support channel of phone and chat based on the business requirements.
Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction.
Strong active listening skills to understand customer needs and provide appropriate solutions
Utilize various software systems and tools to accurately document and track customer interaction
Ability to multitask and navigate through multiple software systems simultaneously
Collaborate with internal associates of Walmart to escalate and resolve complex customer issues in a timely manner
Meet or exceed established KPIs, such as average handling time, first call resolution, and customer satisfaction scores
Maintain a positive and professional demeanor while interacting with customers, colleagues, and supervisors
Demonstrated ability to work in a fast-paced, dynamic environment with a strong attention to detail
Exceptional problem-solving and decision-making skills to handle customer concerns and find suitable resolutions
Must type a minimum of 25 WPM
Proficient with Microsoft Office programs (Outlook, Word, Excel)
Proficient in using soft phones (good to have)
Should be flexible to work from Office in a 24/7 work environment with rotational weekly time off.
Weekly Off will be provided inline with company policy
Should be able to work during public holidays as per business needs
Should be able to work in permanent night shifts or any assigned shifts on a rotational basis.
Any graduation

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity expert's and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmarts culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore/Chennai] office for daily work, with the flexibility for associates to manage their personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone isand feelsincluded, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Equal Opportunity Employer
Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Walmart
Location(s): Bengaluru

Apply

[Full Time] International Voice Process -Telemarketing- Day Shift( 2 To 5 Yrs Exp) at Takecare Manpower

Sun, 18 Jan 2026 16:18:46 +0530

Job Description
Responding to customer inquiries providing information and making outbound calls to potential clients.Following pre-determined scripts to provide accurate product information and present benefits effectively.Job Location - Chennai, Thiruvanmiyur.
Required Candidate profile
Note : 2 TO 5 Years Experience in International Voice ProcessQualification - Any DegreeMode Of Work - Work From OfficeDay Shift onlyImmediate Joiners Preferable CALL @ ASHOK 8148209052
Perks and benefits
PF / ESI
Incentive upto 10k
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Takecare Manpower
Location(s): Chennai

Apply

[Full Time] Cloud Support Engineer - International Voice & Chat at iOPEX

Sun, 18 Jan 2026 14:10:12 +0530

Job Description
Greetings From IOPEX !!!
We are hiring for Cloud Support - Voice..
Job Criteria:
We are seeking a highly skilled Cloud Support Specialist to join our team.
The successful candidate will be responsible for reviewing the technical aspects of complex customer issues related to Microsoft 365, Google Workspace, and other SaaS applications.
This role requires a strong technical background, excellent communication, problem-solving skills, and the ability to communicate complex technical information to customers.
Required Skills:
Excellent verbal communication skills in English
Minimum 6 months of experience in an Cloud Technical Support
Ability to handle real-time voice calls.
Any UG qualification
Immediate joiner (within 15 - 20days)
Roles & Responsibilities:
Review and analyse complex technical issues related to Microsoft 365,
Google Workspace, and other SaaS applications, identifying root causes and potential solutions.
Strong interpersonal, communication, and planning skills, along with
critical thinking and decision-making abilities.
Ability to multitask across multiple customer issues while maintaining accurate status documentation.
Ability to solve complex technical implementations both independently and as part of a team.
Understand customer issues and requirements to ensure the correct solution is delivered.
Excellent communication skill to directly communicate with different stakeholder and customers (phone, chat, emails)
Advanced knowledge of Windows and Mac operating systems.
Additional certifications such as G Suite, Microsoft Azure, etc.

Location: Chennai, Ambit IT Park

Compensation: CTC: 3 to 5.5 LPA (varies based on candidate experience)

Perks & Benefits: - Cab facility - PF & ESI / Health Insurance - IJP & career progression plans

Shift Timings & Off: 5-days work, 2 days week off with rotational shifts (Predominantly night shifts)

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: iOPEX
Location(s): Chennai

Apply

[Walk-ins] Customer Support Executive (Malayalam Voice Process) at Teleperformance (TP)

Sun, 18 Jan 2026 13:42:57 +0530

Job Description

Job Title: Customer Support Executive (Malayalam Voice Process)
Domain: Banking Domain
Location: Ambit IT Park, Ambattur, Chennai

Eligibility Criteria:
12th Pass or any Graduates can apply
Freshers can apply
Looking for Immediate joiners.

Language Requirement:
Malayalam & English

Salary:
17,500 Take Home / 21,000 CTC (Malayalam)

Work Schedule:
6 days working, 1 rotational week-off
Complete Day Shift
8hrs work & 1hr break (9hrs Shift)

Location:
Teleperformance, Ambit IT Park, Ambattur

Contact:
Sundari HR: 9043818863

NOTE:
Mention Sundari HR on top of your resume while coming for a walk-in, give a call to the above contact number before reaching or for any queries.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Full Time] Customer Support Executive at Teleperformance (TP)

Sun, 18 Jan 2026 13:21:32 +0530

Job Description
!!Greetings from Teleperformance!!

Job Title: Customer Support Executive (Voice Process)

Job Description:
We are looking for a Customer Support Executive with Good English with Malayalam / Hindi / Kannada / Telugu communication skills - ready to work with (Voice Process) and Experience (Minimum 6 Months - 1 year) are eligible.

Salary:
18,500 TH / 22,500 CTC

Work Time: Any 9 hrs of day rotational (8AM - 8PM)
Work Days: Any 6 days of work / 1 day rotational week off
Location: Ambattur, AMBIT IT Park
Eligibility: Graduation (Experience, Min 6 Mths - 1 Yr)
Employment type: Full - Time

Candidates can come for Direct Walkin Interview to Location: Location: Ambattur, AMBIT IT Park Mention the HR name at the top of your resume,

Also drop your CV to the below mentioned contact
Contact: Sreevedha HR@ 6385418226 / sreevedha.sreevedha@teleperformancedibs.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Freshers] Immediate Openings On Bank Payroll - Icici Lombard at ICICI Lombard

Sun, 18 Jan 2026 12:54:10 +0530

Job Description
Role: ICICI Lombard - Digital Telesales - Graduation Required- Good English Comm.-Shift: 9:30am To 7:00pm (Rotational)- 2 Rotational Week OFF-Freshers can apply-Exp. 0-2 Years-Salary: 27K Inhand + PF + Incentives-Age: 18 to 30 years
Required Candidate profile
Qualification : Graduate
Ongoing studies or college students Not allowedApply Now,
For More Details,
Contect: HR Ritul - 7030021482
Perks and benefits
Competitive Salary with Career growth opportunity!
Job Classification
Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Full Time] Service Desk salary upto 7lks pune/mysore location at Infosys BPM

Sun, 18 Jan 2026 12:52:18 +0530

Job Description
Role Designation
Looking for an immediate joiner.

Position Summary
Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and

Prerequisites:
Graduate,with minimum of 1 year of experience into International technical Support
Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution
Role Overview:
As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer
products. Your primary responsibility is to assist customers with technical issues related to Microsoft
software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive
customer experience.
Key Responsibilities:
1. Customer Interaction:
o Troubleshooting: Diagnose and resolve technical issues reported by customers via
phone, chat, or email.
o Active Listening: Understand customer concerns, ask relevant questions, and
empathize with their situation.
o Effective Communication: Clearly explain technical concepts to non-technical
users.
2. Product Knowledge:
o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows,
Office Microsoft365, Windows on Surface devices, and more.
o Updates and Patches: Stay informed about product updates, patches, and known
issues.
o Self-Service Guidance: Guide customers on using self-help resources and online
documentation.
3. Issue Resolution:
o Tiered Support: Escalate complex issues to higher tiers when necessary.
o Remote Assistance: Provide remote troubleshooting assistance using tools like
Microsoft Remote Desktop.
o Case Management: Document interactions, solutions, and follow-up actions in the
support system.
4. Customer Satisfaction:
o First-Contact Resolution: Strive for first-contact resolution whenever possible.
o Professionalism: Maintain a positive and professional demeanour even during
challenging interactions.
o Customer Feedback: Collect feedback and identify areas for improvement.
5. Collaboration:
o Cross-Functional Teams: Collaborate with other teams (engineering, product
management) to address recurring issues.
o Knowledge Sharing: Contribute to internal knowledge bases and share best practices.
6. Quality Assurance:
o Adherence to Policies: Follow Microsofts support policies and guidelines.
o Quality Metrics: Meet performance metrics related to response time, resolution time,
and customer satisfaction.
Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions
Minimum Recommended Agent Skills and Abilities:
While additional skills can be developed through training, the following prerequisites are essential for
supporting Microsoft consumers:
1. Accounts and Billing Skills:
o Account & Payment Management: Proficiency in managing subscriptions, payment options,
and customer profiles.
o Billing Management: Understand billing processes and assist customers with billing-related
inquiries.
o Sign-In Assistance: Help customers with sign-in or sign-up processes.
o Refunds and Purchases: Assist with refunds and guide customers through product
purchases.
o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes.
2. Customer Service Skills:
o Download Install and Activate (DIA) Skills: Assist with download, install and activation of
M365 and Windows products and services.
o Assisting with Updating / Upgrading the Product or Service cross platform.
o Assisting with purchasing a product or recommend one appropriately.
3. Technical Support Skills:
o Assisting with delivering the appropriate post install technical support.
o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform
Addressing with "How To" Questions

Qualifications:
Education: Bachelors degree in computer science, Information Technology, or related field (or
equivalent experience).
Experience:
o Prior experience in technical support or customer service.
o Familiarity with Microsoft products and services.
o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a
plus.
Skills:
o Excellent communication skills (verbal and written).
o Problem-solving abilities.
o Patience and empathy.
o Ability to work in a fast-paced environment.
As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a
smooth experience with their products. Your dedication to solving their technical challenges will contribute
to customer loyalty and satisfaction.
Note:Rotational Shift
Note:Rotational OFF
Location:/Pune/Mysore
call shruthi@9886112704
call mayur@9343402211
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Infosys BPM
Location(s): Mysuru

Apply

[Freshers] 42k Ctc | International Voice Blended & Chat Process | Kolkata at Concentrix

Sun, 18 Jan 2026 12:34:46 +0530

Job Description
Mega Walk in Drive is Going From Monday to Saturday

Profile - International Voice Blended & Chat Process

Fresher Salary - 3.60LPA - 4LPA

Experience Salary - 4.10LPA- 5.00LPA

Interview Venue:

HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091

Call & WhatsApp No: (10AM- 7PM )

9341577213

6291561150

9147047910

9147047911

9007152957
We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.

Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot.
Eligibility:

Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory.
Mindset Required

Good written & Verbal communication
Interested to work in BPO Blended & Chat Process
Basic computer knowledge
5 working days
Flexible to work in Night shifts
Ready to work from Office

Perks and Benefits.
Permanent and full time opportunity
One way cab facility
Incentives and allowances
Promotion with IJP
Health Insurance/ PF/ ESI/ Incentive
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Concentrix
Location(s): Kolkata

Apply

[Full Time] Technical Support Engineer at Movate Technologies

Sun, 18 Jan 2026 12:02:50 +0530

Job Description
Job Responsibilities:
Deliver high quality customer support via phone, email, chat and social media
Assist customers in resolving technical issues
Deliver First Call Resolution (FCR) by resolving customer issues during the first contact
Maintain high customer satisfaction rate
Assist customers with RMA activities
Technical skills:
Should have basic knowledge on Operating System (Windows & Mac)
Should have basic knowledge on Mobile & Tablet Storage
Basic knowledge on Wireless Networking and Troubleshooting Network related issues
Excellent communication skills in English and Hindi
Exceptional Probing Skills
Should have Excellent English writing Skills
Good Comprehension, Listening and Communication skills
Any Graduation and Immediate Joiners only.

Fluent Hindi and English.
Day Shift Only (9 AM - 6 PM). Contact : Meghana (6301313901)
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Movate Technologies
Location(s): Hyderabad

Apply

[Full Time] Voice Process Executive at Cognizant

Sun, 18 Jan 2026 10:23:48 +0530

Job Description
Domain: ITES/BPO, KPO
Designation: Process Executive Voice & Chat (Blended)
Educational Background: Minimum Graduate
Excellent communication skills (both written and verbal)
Ability to communicate with customers, with customer centric mindset
Excellent documentation skills
Good comprehension skills - ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently
Familiarity with Windows, Microsoft Office & Browsing Internet resources
Excellent typing skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Organized and detail-oriented
Resolving Technical complex queries
Drive continuous improvement through root cause identification and defect elimination
Shifts: Rotational/ Flexibility to work in night shift (24*7)
Work location: HYD - permanent work from office.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Hyderabad

Apply

[Full Time] International Voice Process Executive at Equations Placements

Sun, 18 Jan 2026 10:12:05 +0530

Job Description
Hiring for us telecom customer service voice inbound process , workplace Vikhroli, the largest It outsourcing company in the world

salary upto 50k pm + incentives and joining bonus 50k,

CaLL or WhatsApp Lily - 7506940215

Graduates/ undergraduates with minimum 1+ years of experience & good communications can apply .
5 days working , 2 days off
US / UK Shifts .
2 way transport- Home pick & home drop .
Plz call for inhouse or virtual interviews.

Email cv - lilyp.equations@gmail.com
Lily - 7506940215
Equations Placements

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Equations Placements
Location(s): Mumbai

Apply

[Walk-ins] Hiring For International Voice Process | Foundever | Hyd at Foundever

Sun, 18 Jan 2026 09:59:43 +0530

Job Description
JOB DESCRIPTION
This role involves delivering exceptional customer service, primarily through inbound calls, addressing inquiries about healthcare policy provisions from employer-provided plans. Outbound calls are also conducted as dictated by client-specific processes.
Work-Life Balance: Enjoy a 5-day work week with 2 rotational days off
Global Shift Alignment: Work primarily during US business hours.
Compensation & Perks:
Competitive annual CTC ranging from 3 lakh to 3.5 lakhs per annum
Free transportation service available for commutes within a 30km radius
Education
High School Diploma or equivalent required or any degree preferred.
Experience
We are hiring both fresher and experienced (should possess exceptionally great communication skills in English)
Skills & Knowledge
Fluent in business English (written and spoken).
Key Responsibilities Include:
Information Delivery: Providing accurate and comprehensive benefits and claims information to customers.
Query Resolution: Responding to telephone requests concerning policy coverage, claim status, and other policy-related inquiries.
Research & Support: Researching and discussing options regarding various aspects of an insured's policy and provider information, such as claim status and PDP application status.
System Navigation: Efficiently accessing and utilizing multiple electronic systems to provide complete and accurate responses.
Claim Adjustments: Researching and executing correct procedures for sending notifications when claim adjustments are necessary.
Relationship Management: Enhancing and strengthening the relationship between the customer and MetLife.
Provider Interaction: Clearly understanding and responding to providers in a dynamic, fast-paced environment, while promoting MetLife's quality image.
Professional Conduct: Performing all responsibilities consistently and professionally, utilizing strong verbal, interpersonal, and quality service skills.
Multichannel Support: Handling inbound customer calls courteously, timely, and professionally, including managing inquiries via email and live chat.
Active Listening & Problem Solving: Actively listening to customers, understanding their needs, and resolving issues effectively.
Escalation Management: Escalating customer issues to appropriate staff and management for resolution as needed.
First Call Resolution: Ensuring first call resolution through effective problem-solving and call handling.
Process Adherence: Strictly following client program processes and performing all tasks courteously and professionally.
Knowledge Utilization: Utilizing knowledge base resources and training to accurately answer customer questions.
Record Keeping: Creating and maintaining accurate customer records with detailed call information.
Documentation: Accurately documenting call resolutions in the appropriate systems.
Financial Compliance: Strictly adhering to client processes for handling financial issues and inquiries.
Confidentiality: Complying with all requirements concerning confidential and personal information.
Policy Adherence: Following all required scripts, policies, and procedures.
Schedule Compliance: Adhering to all attendance, work schedule, and scheduled training requirements.
Rounds of Interview:

HR Screening
Online Assessment
Manual Voice Assessment
Operations Interview

Please ensure that you are mentioning Job Posting on the CV when you come for the walk-in interview.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Foundever
Location(s): Hyderabad

Apply

[Freshers] Hiring For Int Travel Voice Role @pune Viman Nagar Call_aresha at MNC

Sun, 18 Jan 2026 09:53:12 +0530

Job Description
Greetings from KVC CONSULTANTS LTD.

We are hiring for International Travel Voice process for Pune location.

Job description

*Kindly note this a work from office role with job location in Pune

Profile - Hiring for Fresher & Experienced Both.
International Travel Process

Eligible - UG/Grads
Salary - Upto Rs 4.60 - 5.00 LPA
Min 6 months of International Voice Exp required
5 Days working
Cabs Available
International Voice Process for Freshers

Eligible - UG/Grads
Salary - Upto Rs 4.10 - 4.50 LPA
Min 10 months of BPO exp required.
5 Days working
Cabs Available

Working days -5 (Rotational Shifts) -2 days rotational off

To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s
Aresha : 9628373763

Saloni : 9628373762

Yagyanshi : 9821182648
## NO PLACEMENT CHARGES

## DIRECT INTERVIEW

## IMMEDIATE JOINING
Thanks and Regards
Simran Kaur
H.R Team
KVC CONSULTANTS LTD.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Leading Mncs
Location(s): Pune

Apply

[Walk-ins] Customer Support Executive (Voice Process) at Teleperformance (TP)

Sun, 18 Jan 2026 09:29:52 +0530

Job Description
Job Title: Customer Support Executive (Voice Process)
Domain: Banking Domain
Location: Ambit IT Park, Ambattur, Chennai
Eligibility Criteria:
12th Pass or any Graduates can apply
Freshers can apply
Looking for Immediate joiners.

Language Requirement:
Malayalam & English
Kannada & English

Salary:
14,500 Take Home / 17,500 CTC (Malayalam)
16,500 Take Home / 20,000 CTC (Kannada 12th eligibility)
17,500 Take Home / 21,000 CTC (Kannada Graduates)

Work Schedule:
6 days working, 1 rotational week-off
Complete Day Shift
8hrs work & 1hr break (9hrs Shift)

Location:
Teleperformance, Ambit IT Park, Ambattur
Contact:
Sundari HR: 9043818863

NOTE: Mention Sundari HR on top of your resume while coming for a walk-in, give a call to the above contact number before reaching or for any queries.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Walk-ins] Mega Walkin Drive - HINDI Voice process at Sutherland

Sun, 18 Jan 2026 07:28:17 +0530

Job Description
SUTHERLAND is Hiring for HINDI VOICE PROCESS!!!!!!- Direct Walk-in Interview

Mention "TEJAS HR" on top of your resume

Contact TEJAS HR - 7812895508

Role & responsibilities
Handle inbound customer calls in Hindi.
Provide accurate and timely information to customer inquiries.
Resolve customer issues and complaints effectively.
Work in coordination with team members to achieve service targets.
Stay updated with product information and company policies .

Contact TEJAS HR - 7812895508 for further details
Preferred candidate profile

Looking for someone who can join in the 1st of February
Freshers and tenured till 2 years can apply
Should be fluent in Hindi and English
proficient in Hindi
Customer handling skills
Graduation is not mandatory
anyone with HSC can apply
Ready for flexible shift timings
Package will be from 2.25LPA - 2.75LPA Varies based on experience

Contact TEJAS HR - 7812895508 for further details

If you are interested, kindly come for a walk-in interview. Mention "TEJAS HR " on the top of your resume.
Disclaimer
Sutherland never asks for payments or favours for job opportunities.
If you receive any suspicious request, please report it to:
TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Sutherland
Location(s): Chennai

Apply

[Freshers] Mega Walkin drive For Freshers and Experienced-Domestic Voice Process at Teleperformance

Sun, 18 Jan 2026 06:41:46 +0530

Job Description
Role: Customer Support Associate

We are hiring for multiple Customer Support roles across different language tracks. We are looking for professional communicators who can provide excellent service, handle customer queries with patience, and maintain high standards of discipline.

Key Responsibilities
Customer Engagement: Practice active listening to confirm or clarify information and assist customers with their needs.
Problem Solving: Professionally handle and diffuse difficult or frustrated callers to ensure a positive resolution.
Product Knowledge: Learn service requirements to accurately answer questions and provide relevant follow-up information.
Operational Discipline: Strictly adhere to shift timings and maintain a minimum of 9 hours of login per day.
Shift Details
Shift Window: Rotational day shifts between 8:00 AM 8:00 PM.
Login Requirement: Minimum 9 hours of login per day.
Roster: Days-based rotational roster.

Language known :
Fluent English plus proficiency in Hindi, Tamil, Kannada, or Malayalam.
Work Location:
NSL Centrum, 2nd floor, Land Mark: Brand factory, Plot. No. S-1 Survey no. 1043&1048, Phase1&2, Kukatpally Housing Board Colony, Hyderabad, Telangana 500085

Interview Location:
Teleperformance 2nd Floor, Legend Platinum, Kondapur, Jubilee Enclave, HITEC City, Hyderabad, Telangana 500084

Mention HR Harshit or HR Bhuvaneshwari on your resume

HR Details : Harshit (or) Bhuvaneshwari

Carry an updated resume and latest government ID proof.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Hyderabad

Apply

[Full Time] Accenture Telecom Voice Process Salary Upto 50k, Gurugram at Accenture

Sun, 18 Jan 2026 05:22:44 +0530

Job Description
Hiring For Telecom International Voice Process. Where in you have to give Customer Services Vie the Calls.
Job Details- Position: CSE- Qualification: Graduate/Under Graduate

- Excellent Communication is Required

- Experience: 12 Months Min is Mus, 50K In - hand, upto 20K INC

- Location : Work from Office Gurugram - Both Side Cab Facilities

- Working Days: 5 days, Fix Week- end offs, Fix Night Shift

- Rounds: HR, VNA & OPS- Rounds on Virtually

NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH
NOTE- We don't charge anything for interview, we are paid from client side
https://web.whatsapp.com/7222860006- Harshita
https://web.whatsapp.com/9217242971 - Kashish

https://web.whatsapp.com/7678261383 - Ashi
https://web.whatsapp.com/7895415671 - Divya
https://web.whatsapp.com/9557020534- Deepika
https://web.whatsapp.com/7081551684 - Tanishq
https://web.whatsapp.com/8168738781 - Himani Sharma
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Accenture Voice
Location(s): Noida, Gurugram

Apply

[Part Time] International Sales Executive at BPO

Sun, 18 Jan 2026 03:31:39 +0530

Job Description
hiring for international BPO voice process,telesales,tech.support, debt collection contact:(9211083702)on this number.
Required Candidate profile
fluent english,telesalers,tech.support,
Perks and benefits
Both sides cabs,best insentive,good nature for job
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Part time
Contact Details:
Company: International Bpo
Location(s): Noida, Gurugram

Apply

[Full Time] AR Caller at R1 RCM

Sun, 18 Jan 2026 03:20:46 +0530

Job Description
We have a huge openings for AR Caller in Hyderabad,
Contact Number: 9632482925
Mail ID : bma@r1rcm.com

R1 is a leading provider of technology-driven solutions, dedicated to helping hospitals and health systems optimize their financial systems and enhance patient experiences. We stand out by integrating the expertise of a global workforce of revenue cycle professionals with the industry's most advanced technologies, including sophisticated analytics, AI, intelligent automation, and workflow orchestration.
R1 India is proud to be recognized among the Top 20 of India's Best Companies to Work For 2025 by the Great Place To Work Institute, marking our third consecutive year of climbing the ranks - from Top 50 in 2023 to Top 25 in 2024, and now amongst the Top 20. This achievement is a testament to the exceptional workplace culture we have collectively cultivated and reflects our unwavering commitment to employee well-being, inclusion, and diversity. Our accolades also highlight our excellence in healthcare, support for millennials, women, diversity, and health and wellness.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.
Role Objective:
To bill out medical accounts with accuracy within defined timelines and reduce rejections for payers.
Essential Duties and Responsibilities:
Process Accounts accurately basis US medical billing within defined TAT
Able to process payer rejection with accuracy within defined TAT.
24*7 Environment, Open for night shifts
Good analytical skills and proficiency with MS Word, Excel, and PowerPoint
Qualifications:
Graduate in any discipline from a recognized educational institute.
Good analytical skills and proficiency with MS Word, Excel, and PowerPoint.
Good communication Skills (both written & verbal)Skill Set:
Candidate should have good healthcare knowledge.
Candidate should have knowledge of Medicare and Medicaid.
Ability to interact positively with team members, peer group and seniors.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: R1 RCM
Location(s): Hyderabad

Apply

[Full Time] Ar Caller- Hospital Billing/physician Billing- Work Location-bangalore at Orc

Sat, 17 Jan 2026 14:46:30 +0530

Job Description
Hi All,

We are looking for AR caller with experience in Physician Billing/Hospital billing for our leading client in Bangalore location.

Experience-1 to 5 years
Notice period-immediate to 15 days
Work Location- Bangalore
Shift-Night Shift
Skill-International Voice Process (AR caller), US Healthcare, Hospital billing, Physician billing

Role & responsibilities

Expertise in Hospital Billing (UB04) (OR) Expertise in Physician billing (CMS 1500)
Strong understanding of (UB04 claim ) OR (CMS 1500) forms and related processes
Proficiency in Denial Management, RCM Basics & AR Follow-up
Excellent communication skills
Experience in International Voice Process (Mandatory)
Interested candidate can drop the resume to sudebi.basu@orcapod.work

Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Orcapod Consulting
Location(s): Bengaluru

Apply

[Walk-ins] Customer Care Executive at IntouchCX

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Job description
Dear Candidate,
Greetings from Intouch CX!
If you are not interested in this opportunity, kindly ignore this message.
We are pleased to inform you that your profile has been shortlisted for the International Voice Process (US Shift) at Intouch CX. We invite you to attend an in-person interview for the January 1st Week Batch.
Job Details
Role: Consultant / Sr. Consultant Customer Support (International Voice)
Process: International Voice (US Customers)
Shift: Night Shift (US Shift)
Work Mode: Strictly Work From Office
Location: Electronic City, Phase 1, Bangalore
Perks & Benefits
2-Way Cab Facility
Free Food
Eligibility & Compensation
Freshers: Minimum 6 months of relevant experience preferred
Experienced Candidates: Up to 30,000 CTC (based on previous take-home)
Interview Process
Grammar & Essay Assessment
HR Round
Operations Round
Interview Details
Batch Joining: February 1st Week
Interview Mode: Walk-in (Face-to-Face)
Venue:
Intouch CX
92/1 B, Electronic City Phase 1
Bengaluru 560100
HR Contact Details
HR Name: Vishnu
Phone: 7829960123
Email: vishnu.bhargavjr@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: IntouchCX
Location(s): Bengaluru

Apply

[Freshers] Customer Service Executive- Max Upto 25KCTC at Top Notch Bpo Mnc

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Hi Applicants !!
GREETINGS FROM SHINING STARS ITPL !!!

Apply Here Who Wanted To Make Career In Bpo Industry.

Profile - Customer Service Executive
Process - Voice & Blended
Qualification - Graduate & Undergraduate Both Can Apply,Experience Will Be An Advantage.
Must Be Carry Good To Excellent English Communication Skills.

Salary - 15 To 25K CTC
Monthly Performance Based Incentives + Retention Bonus
(Package Depends On Communication Skills & Experience)

PREFERED CANDIDATE
Candidate must be fluent in English communication skills.
Graduate fresher or undergraduate with six months customer service experience can preferred.
Candidate must be versatile & ready to work in rotational shift.
Candidate must be immediate joiner.
Candidate must be ready for walk in interview .
Cabs is available for Odd Hours.

OTHER BENEFITS

Cab Facilities In Odd Hours
Monthly Incentives
Medical & Provident Fund
Growth Opportunity

TO ALIGN YOUR INTERVIEW SHARE RESUME ON WHATSAPP -ASHISH @6388849191
NOTE- IN CASE CALL MISSED OR NOT RECEIVED SHARE RESUME ON WHATSAPP @6388849191
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Top Notch Bpo Mnc
Location(s): Kolkata

Apply

[Full Time] International Voice Process Executive at Hexaware Technologies

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Process : Colossus US
Need Immediate Joiners!! DOJ - 19th January
Openings for Customer Service (International Voice Process)
Skills - Excellent English communication
Education - 12th Pass/Graduate
Experience - Min 6 Months in International Voice Process
Days of Working - 5 Days
Weekoff - 2 Days (1 Rotation and Sun fixed off)
Shifts Window - 05:30 PM to 6.30 AM (Any 9 Hrs)
Mode - Work From Office
*Salary*
Upto 26,000 + 1250 NSA
*Round of Interviews*
HR
Email Assessment
Ops
*Documents:*
All the previous company documents are mandatory
*Note*
Hexaware location Boundries
1. Ambernath - Ghatkopar (Central Line)
2. Thane - Panvel (Trans Harbour)
3. Vashi - Chembur (Harbour Line)

If Interested pls contact Juili Dhule - 8657971384
JuiliD@hexaware.com

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Mumbai

Apply

[Full Time] International Voice Process (For MNC) at NLB Services

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
HIRING FOR IMMEDIATE JOINERS - INTERNATIONAL VOICE PROCESS - BANGALORE

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers queries, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
Ability to handle disputes
Ability to manage multiple stakeholders
Ability to meet deadlines
Ability to work well in a team
Adaptable and flexible
Afternoon Shift - 12:30 - 02:30 IST (Hoop) (Rotation)
Work from Office

If Interested, Please share your updated resume on 9897330800 or swapnil.sharma@nlbtech.in

Please avoid if your notice is 60 days or more & we need excellent communication skills only

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: NLB Services
Location(s): Bengaluru

Apply

[Full Time] Life and Annuities Insurance - Chennai at Cognizant

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Hiring for Life and Annuities Insurance from International domain

Role & responsibilities :

Should have experience in Life and Annuities Insurance from International background

Position : Senior Process Executive -data
Subject Matter Expert -data

Experience : 3 to 6 years

Notice : Immediate Joiner only

Note : Candidates should have experience in Life and Annuities Insurance from International background.

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: Cognizant
Location(s): Chennai

Apply

[Full Time] Openings For Hp Na (hewlett-packard North America) / International Bpo at Teleperformance

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Job Role: Customer Service Executive Voice Process (HP North America)

Location: Thane West
Qualification: Hsc Pass to Any Graduate

Job Summary:
This role involves providing customer service support for HP North America customers through voice-based interactions. The primary responsibility is to assist customers with technical troubleshooting of HP systems and ensure timely and effective resolution of their issues.

Key Responsibilities:
Handle inbound voice calls from HP North America customers
Provide technical troubleshooting support for HP systems and products
Deliver high-quality customer service and maintain service level standards
Log and track customer interactions accurately
Coordinate with internal departments for issue resolution
Maintain confidentiality and adhere to company policies and processes
Eligibility Criteria:
HSC or Graduate with a minimum of 6 months of customer service experience (voice process preferred)
Excellent communication skills (C1 or C2 level)
Basic technical knowledge and troubleshooting ability
Shift Details:
24x7 rotational shifts
5 days working with 2 rotational week-offs
Compensation:
28,000 in-hand (based on profile and experience)
Interview Rounds:
HR Round
AMCAT Assessment
Floor Operations Round
To schedule your interview call or send your CV through WhatsApp
Contact: HR Vaibhavi - 7030024179
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Freshers] Domestic Banking customer support- Hindi Voice Process at Teleperformance (TP)

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Greetings from Teleperformance!!!

Job Role:
Banking Customer Support Associate Hindi Voice Process
Location: Teleperformance 4th Floor Pattabiram Tidel Park, Chennai

Job Description:
Teleperformance is hiring for a Banking Voice Process to handle customer interactions efficiently. The ideal candidate should have excellent communication skills in Hindi and English and the ability to deliver high-quality customer service in a fast-paced BPO environment.

Eligibility Criteria:
Graduation is mandatory
Experience: Freshers & Experienced candidates are eligible
Languages Required: Hindi & English

Salary Package:
Freshers: 16,000 Take-Home
Experienced Candidates: 20,000 Take-Home

Shifts & Working Details:
Working Days: 6 days working
Week Off: 1 rotational off
Shift Timings: 247 rotational shifts

How to Apply:
Interested candidates can contact the details below for further information.
HR Name: Jagadeesan
Contact Number: 9842425551
Email: jagadeesan.jagadeesan@teleperformancedibs.com

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Chennai

Apply

[Full Time] Customer Care Executive at Teleperformance

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Dear Candidates ,

Greetings From Teleperformance !!!

We are hiring for Domestic Voice Process - E commerce

Graduation Mandatory.
Minimum 1 year Experience in Any voice Process.
Excellent communication in English & Hindi.
Looking for Immediate joiners.
Job Location : Bangalore Marathahalli.
Salary Take home : 21000
6 days rotational shift.
1 day rotational week off.

Interested candidates Please call Kowsalya HR 8939619158.

Regards
Hema
Assistant Manager
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Pune

Apply

[Freshers] Hopper Universal (Travel Process) / International Voice Process at Teleperformance

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
French / English Voice Process Hopper Universal (Travel Process)

Location: Thane (Work from Office) Pan-India sourcing

Key Responsibilities:
Handle inbound/outbound calls for travel-related queries and support.
Provide accurate and timely solutions to customers in French and English.
Maintain high-quality service standards while adhering to company processes.
Collaborate with the operations team to ensure smooth workflow.
Eligibility & Skills:
Language Skills:
French: B2 C2 level communication required
English: C3 C2 level communication required
Education: HSC with minimum 6 months of experience OR Graduate Freshers
Experience: Minimum 6 months in relevant process preferred
Excellent communication and interpersonal skills
Selection Process:
HR Round
French AMCAT (Score of 60+ required; must be completed before Operations Round)
Operations Round
French Round (Client & Piplette rounds scrapped)
Compensation & Benefits:
Salary: 9 LPA
Shifts: 24*7 rotational
Week Offs: 2 rotational weekly offs
Work location strictly following IBU transport boundaries of Thane
TO APPLY..?
Schedule your interview call or whatsapp
HR Vaibhavi - 7030024179
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Full Time] Resolution Specialist, Contact Center (International Voice Process) at Walmart

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Position Summary... What youll do...
Job Title RESOLUTION SPECIALIST, CONTACT CENTER
Experience range 1 - 4 years

Flexible to work in night shift
Work Location Bangalore Job Summary You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Open to work in permanent night shift supporting US region. What you ll do: As a Resolution Specialist, Contact Center you will take a high volume of incoming calls and chats from associates and candidates while navigating multiple systems to aid in answering questions and resolving issues. All Resolution Specialists must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers needs, our associates must be punctual, reliable, problem solver, act with integrity and be dedicated to making a difference.

What you ll bring :

10 months 4 Years of relevant customer service experience
Excellent written and verbal communication skills with the ability to effectively articulate information to customers
Able to interact professionally with customers.
Ability to manage multiple tasks simultaneously.
Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer experience The Requirements:
In this role, you may be asked to switch between any support channel of phone and chat based on the business requirements.
Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction.
Strong active listening skills to understand customer needs and provide appropriate solutions
Utilize various software systems and tools to accurately document and track customer interaction
Ability to multitask and navigate through multiple software systems simultaneously
Collaborate with internal associates of Walmart to escalate and resolve complex customer issues in a timely manner
Meet or exceed established KPIs, such as average handling time, first call resolution, and customer satisfaction scores
Maintain a positive and professional demeanor while interacting with customers, colleagues, and supervisors
Demonstrated ability to work in a fast-paced, dynamic environment with a strong attention to detail
Exceptional problem-solving and decision-making skills to handle customer concerns and find suitable resolutions
Must type a minimum of 25 WPM
Proficient with Microsoft Office programs (Outlook, Word, Excel)
Proficient in using soft phones (good to have)
Should be flexible to work from Office in a 24/7 work environment with rotational weekly time off.
Weekly Off will be provided inline with company policy
Should be able to work during public holidays as per business needs
Should be able to work in permanent night shifts or any assigned shifts on a rotational basis.
Any graduation

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That s what we do at Walmart Global Tech. We re a team of software engineers, data scientists, cybersecurity experts and service professionals within the world s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore/Chennai] office for daily work, with the flexibility for associates to manage their personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is and feels included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
6 months experience in retail, contact center operations, or a related area.
1 years experience with basic computer processing/data entry software. Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
In retail, contact center operations, or a related area Primary Location... Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Walmart
Location(s): Bengaluru

Apply

[Full Time] International Customer Service (Technical Support) at Teleperformance (TP)

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Job Description:
We are hiring for International voice process.

Qualification: Under-grad/Graduate/Postgraduate
CTC: up to 4.5LPA
Experience: mandatory) 1-5yrs (1yr exp in International voice process Mandatory)
Notice period : Immediate
Work location: Gachibowli
Working days: 5
Cab facility: Pick & drop provided radius 25 km

Roles & Responsibilities:
Handle Inbound Calls from customers to resolve queries / issues, provide information about client's products and services.
Basic troubleshoot network problems
Engaging in active listening with customer, confirming, or clarifying information and diffusing angry customers, as needed.
Respond to customer enquiries promptly and professionally with Empathy & Customer Service Attitude.

NOTE:
Mention Rajeshwari on top of the CV and can also share your updated resume to rajeshwari.36@teleperformancedibs.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Hyderabad

Apply

[Full Time] Service Desk Analyst L1 at Wipro

Fri, 16 Jan 2026 12:00:00 +0530

Job Description

Role Purpose

The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives

Do

1. Be responsible for primary user support and customer service

a. Respond to queries from all calls, portal, emails, chats from the client

b. Become familiar with each client and their respective applications/ processes

c. Learn fundamental operations of commonly-used software, hardware and other equipment

d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software

e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA hits

f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

2. Regular MIS resolution log management on queries raised

a. Record events and problems and their resolution in logs

b. Follow-up and update customer status and information

c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team

d. Identify and suggest improvements on processes, procedures etc

Deliver

No PerformanceParameter Measure 1 Service Desk Delivery

Adherence to TAT, SLA as per SoW

Minimal Escalation

Customer Experience

2 Personal

Attendance

Documentation etc

Mandatory Skills: TIS Service Desk .

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] WFH || Blended Process at Teleperformance (TP)

Fri, 16 Jan 2026 12:00:00 +0530

Job Description
Teleperformance is hiring for Gurugram / Delhi location !!

Job mode - Work From Home

Office location - Udyog Vihar Phase 4

Domestic Blended Process- Voice/Chat/Email
24/7 shifts
Candidates should be okay with the Night Shifts
Working Days - 6 days & 1 rotational week off
Fresher and experience can apply
Qualification - Any undergraduate/ graduate

Candidates must have Excellent Communication skills in both Hindi and English

Salary - 16k inhand
Candidates should have own system with the below mentioned

Specifications:
i3 processor 7th gen
8gb ram
windows 10/11
Wifi Speed - min 50mbps
USB headset ( noise cancellation preferred)

Interested candidates can share their CV at the below mentioned
contact details by using the Keyword "WFH"
rishabh.barman@teleperformancedibs.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Noida, Gurugram

Apply

[Contract] Service Desk Analyst L0(Contract) at Wipro

Fri, 16 Jan 2026 12:00:00 +0530

Job Description

Role:

The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives

Do:

Be responsible for primary user support and customer service

Respond to queries from all calls, portal, emails, chats from the client

Become familiar with each client and their respective applications/ processes

Learn fundamental operations of commonly-used software, hardware and other equipment

Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software

Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA hits

Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

Regular MIS resolution log management on queries raised

Record events and problems and their resolution in logs

Follow-up and update customer status and information

Pass on any feedback, suggestions, escalations by customers to the appropriate internal team

Identify and suggest improvements on processes, procedures etc.

Mandatory Skills: Desktop Support .

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Contract
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Full Time] Hiring For Voice Process at IntouchCX

Thu, 15 Jan 2026 12:00:00 +0530

Job Description

Job description

Role & responsibilities

About IntouchCX ,
IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth.Job Overview. We are looking for enthusiastic and customer-focused individuals to join our international customer support team.

As a Customer Service Associate (CSA), you will engage with customers from global markets (primarily the US) via voice. Your role will focus on addressing inquiries, resolving issues, and proactively encouraging customer retention through tailored solutions.

We're Hiring: International Voice Process Executive
Location: [Raheja Mindspace B16 Building Onsite"]
Immediate Joiners Required

Are you a go-getter with a passion for international sales and a knack for communication? Join our high-performing sales team and take your career global!

Were looking for a highly motivated and results-driven International Voice Sales Executive with prior experience in international voice-based sales.

Key Responsibilities:
Handle outbound/inbound calls to international clients and close deals

Promote our products/services with clarity and confidence
Build long-term client relationships and drive repeat business
Identify new business opportunities through cold calling and lead qualification

Manage objections, negotiate effectively, and consistently meet sales targets
Maintain records in CRM and collaborate with internal teams

What Were Looking For:
Minimum 6 months of international voice sales experience /voice customer support(mandatory)

Excellent spoken & written English communication skills
Strong negotiation, persuasion, and presentation abilities
Comfortable working with CRM tools and sales platforms
Target-driven, adaptable, and able to work in international time zones

Preferred (but not mandatory):
Familiarity with global/cross-cultural communication
Strong analytical and problem-solving mindset

What We Offer:
Competitive salary + performance-based incentives
Opportunity to work with international clients
Continuous training & skill development

A collaborative, growth-focused work environment
Ready to take your sales career global? Apply afreen.sultana@intouchcx.com / 8125768262 Immediate joiners only dont miss this opportunity! For Reference please mention. HR Afreen
afreen.sultana@intouchcx.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Bpo / Customer Service - Chat / Email Work From Office J at Hexaware Technologies

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
Process: - Blended process (Chat or Email includes inbound as well as outbound call)Requirement:Candidate must have Excellent English communication skills.
Required Candidate profile
Customer Support, BPO, Voice Jaipur, Indore, Chat Process, Email Support, Call Center, International BPO, Domestic BPO, Customer CareIndore Jaipur Mohali Kolkata Lucknow Gurgaon Bangalore Chennai
Job Classification
Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Hexaware Technologies
Location(s): Kolkata

Apply

[Full Time] International Voice - Sales at IntouchCX

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
Job Title: International Voice Process Sales Executive
Experience: Experienced (6 months5 years)
Qualification: Any Graduate / Undergraduate
Shift Timings: Rotational Shifts (24/7)
Weekly Offs: Rotational

Job Description:
We are looking for dynamic and results-driven Sales Executives for our International Voice Process. The ideal candidate will be responsible for handling outbound/inbound international customer calls, promoting products/services, and closing sales while delivering an excellent customer experience.

Key Responsibilities:
Handle inbound and/or outbound international sales calls

Pitch products/services to international customers professionally

Understand customer requirements and recommend suitable solutions

Achieve daily, weekly, and monthly sales targets

Resolve customer queries and objections effectively

Ensure compliance with company policies and international calling standards

Provide excellent customer service and build long-term customer relationships

Required Skills & Qualifications:
Excellent English communication skills (verbal and listening)

Strong sales, negotiation, and persuasion skills

Ability to work in rotational shifts and rotational weekly offs

Customer-focused attitude with a target-driven mindset

Basic computer knowledge

Prior experience in international voice sales is an advantage

Preferred Skills:
Experience in US/UK/Australian sales processes

Ability to handle objections and close deals effectively

Good problem-solving and multitasking skills

Benefits:
Attractive salary

Cab facility (as per company policy)

Paid training and skill development

Career growth opportunities

Friendly and professional work environment

Intouch doesn't promise a job or an interview in exchange of money
Regards,
Balakrishna HR
balakrishna.kasula@intouchcx.com
Ph - 9949147272

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International voice-Sales Process Executive (Immediate Joiner) at IntouchCX

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
About IntouchCX ,
IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Job Overview. We are looking for enthusiastic and customer-focused individuals to join our international customer support team. As a Customer Service Associate (CSA), you will engage with customers from global markets (primarily the US) via voice. Your role will focus on addressing inquiries, resolving issues, and proactively encouraging customer retention through tailored solutions.

We're Hiring: International Voice Sales Executive
Location: [Raheja Mindspace B16 Building Onsite"]
Immediate Joiners Required
Are you a go-getter with a passion for international sales and a knack for communication? Join our high-performing sales team and take your career global!
Were looking for a highly motivated and results-driven International Voice Sales Executive with prior experience in international voice-based sales.
Key Responsibilities:
Handle outbound/inbound calls to international clients and close deals
Promote our products/services with clarity and confidence
Build long-term client relationships and drive repeat business
Identify new business opportunities through cold calling and lead qualification
Manage objections, negotiate effectively, and consistently meet sales targets
Maintain records in CRM and collaborate with internal teams
What Were Looking For:
Minimum 6 months of international voice sales experience (mandatory)
Excellent spoken & written English communication skills
Strong negotiation, persuasion, and presentation abilities
Comfortable working with CRM tools and sales platforms
Target-driven, adaptable, and able to work in international time zones
Preferred (but not mandatory):
B2B/B2C sales experience in IT, SaaS, telecom, or services
Familiarity with global/cross-cultural communication
Strong analytical and problem-solving mindset
What We Offer:
Competitive salary + performance-based incentives
Opportunity to work with international clients
Continuous training & skill development
A collaborative, growth-focused work environment
Ready to take your sales career global? Apply
simu.das@intouchcx.com / 8617739708
Immediate joiners only don't miss this opportunity!

For Reference please mention.
HR Simu
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] International Voice Sales - Experienced only at IntouchCX

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
We are looking for dynamic and target-driven sales professionals to join our International Voice Process. If you have a passion for sales, excellent communication skills, and are comfortable working night shifts, this is the perfect opportunity to grow your career with global exposure.

Key Responsibilities
Make outbound/inbound calls to international customers

Promote and sell products/services to global clients

Understand customer needs and provide suitable solutions

Achieve daily, weekly, and monthly sales targets

Maintain accurate records of calls and sales activities

Deliver exceptional customer experience and build long-term relationships

Eligibility Criteria
6 months to 3 years of experience in international voice/sales process

Excellent English communication skills (verbal & listening)

Strong persuasion, negotiation, and closing skills

Willingness to work in night/graveyard shifts

Goal-oriented with a positive attitude

Basic computer knowledge

What We Offer
Attractive salary

Performance-based rewards & recognition

Professional training & skill development

International exposure and career growth

Friendly and energetic work environment

Are you skilled professional looking for a growth in your career?
Apply now by sharing your resume to yasmidha.noor@intouchcx.com (OR) (+91) 7386528418

DISCLAIMER:
*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registeration fee, Refundable fee etc.,
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Freshers] Hiring For International voice process at IntouchCX

Thu, 15 Jan 2026 12:00:00 +0530

Job Description
Mention HR Shahistha Naaz on your resume - contact 9154225747

Role & responsibilities We are seeking enthusiastic and customer-oriented professionals to join our International Voice Support Team. The ideal candidate will possess excellent communication skills (C1 level or equivalent), be comfortable working in night shifts, and demonstrate a passion for delivering outstanding customer service to clients across global markets.Key Responsibilities:
Handle inbound and outbound customer calls from international clients.
Provide prompt and accurate responses to customer queries and concerns.
Troubleshoot issues related to products, services, or orders.
Maintain a high level of professionalism, empathy, and customer satisfaction.
Accurately document customer interactions and feedback in the CRM system.
Collaborate with internal teams to resolve complex customer cases.
Meet or exceed defined performance metrics such as response time, quality, and customer satisfaction.
Required Skills & Qualifications:
Excellent English communication skills minimum C1 proficiency (both verbal and written), minimum 6 months of experience into international voice process , Freshers are not eligible
Ability to work night shifts (US/UK time zone).
Strong problem-solving skills and customer-centric mindset.
Ability to work in a fast-paced, target-driven environment.
Benefits:
Attractive salary package with performance-based incentives.
Opportunity to work with global clients and enhance international exposure.
Continuous training and career growth opportunities.

Contact - Hr Shahistha Naaz
Phone number - 9154225747
Email - shahistha.naaz@intouchcx.com

DISCLAIMER:*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IntouchCX
Location(s): Hyderabad

Apply

[Full Time] Customer Support Executive at Kochar Infotech

Wed, 14 Jan 2026 14:18:37 +0530

Job Description
We are looking for a dedicated Customer Support Executive to handle customer queries, resolve issues efficiently, and ensure a high level of customer satisfaction. The candidate should have strong communication skills and problem-solving mindset.
Perks and benefits
PF , ESI
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Kochar Infotech
Location(s): Bengaluru

Apply

[Walk-ins] Freshers, Your Future Starts Here - Join Omega Healthcare at Omega Healthcare

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Kickstart Your Career with Omega Healthcare! Looking for an exciting opportunity in Healthcare? Were hiring Freshers for the role of AR Executive (Voice/Semi-Voice Process). Why Join Us?
Work with Indias leading healthcare outsourcing company
Monday to Friday work schedule (US Holidays)
Comprehensive training & growth opportunities Walk-In Location:
Omega Healthcare, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru 560017 https://maps.app.goo.gl/imcYt4dsdBRbg4eV7 Walk-In Days: Monday to Friday
Timing: 09:30 AM 3:30 PM
Contact: Deeksha V Rao 8722248885 (Call/WhatsApp) Role: AR Executive
Shift: Night (5:30 PM 2:30 AM)
Qualification: Graduates (15 years of education)
Salary - 2.5LPA
Experience: Freshers
Requirement: Good English communication skills Mention HR Deeksha V Rao on top of your resume as reference when you walk in!Roles & Responsibilities:
Call insurance payers to resolve claims (denial/non-denial)
Review systems & processes for resolution
Identify process improvements & escalate issues
Maintain trackers & logs as per SOP
Participate in training sessions for RCM knowledge
Investigate complex patient account issues
Apply logical thinking to resolve accounts error-free Dont miss this chance to start your career with Omega Healthcare!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Omega Healthcare
Location(s): Bengaluru

Apply

[Walk-ins] Voice Process Executive at Hexaware Technologies

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Direct Walk-in - Voice process (Customer Support)

Job description

Role: Voice Process

Designation: Executive & Senior Executive

Languages Known: English along with Tamil

Salary: 1.92 LPA

Interview Venue: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043

Work Location: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043

Qualification: Any graduate can be considered (arrears can be considered)

Notice period: Immediate Joiners preferable.

* Candidates from Coimbatore location will be preferrable.

Desired Candidate Profile:

Fresher or Experience in Outbound or Inbound calls with excellent communication.
Freshers with excellent communication can also be considered.
Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation).
Only Immediate joiners.
Should be able to communicate clearly, both written and in speech.
Should be comfortable working for 5 days with 2 days rotational offs.
Demonstrate strong typing skills with a minimum of 25 WPM and 90% accuracy.
Handle customer inquiries efficiently and professionally.
Resolve customer complaints and issues promptly.

Rounds of Interviews:

HR round (Direct Walkin)
Operations round
Typing test and Domain Test

Contact: Sudharsan
Contact Number: 9751289323
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Hexaware Technologies
Location(s): Coimbatore

Apply

[Full Time] Inbound Sales Representative at NLB Services

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
HIRING FOR INBOUND SALES REPRESENTATIVE - UK SHIFTS - IMMEDIATE JOINER (EXCELLENT COMMUNICATION ONLY)

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
Ability to handle disputes
Ability to manage multiple stakeholders
Ability to meet deadlines
Ability to work well in a team
Adaptable and flexible
Afternoon Shift - 12:30 - 02:30 IST (Hoop)
Work from Office

If Interested please share resume on 9897330800 or swapnil.sharma@nlbtech.in
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: NLB Services
Location(s): Bengaluru

Apply

[Full Time] Service Desk Analyst L1 at Wipro

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives

Do

1. Be responsible for primary user support and customer service

a. Respond to queries from all calls, portal, emails, chats from the client

b. Become familiar with each client and their respective applications/ processes

c. Learn fundamental operations of commonly-used software, hardware and other equipment

d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software

e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits

f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

2. Regular MIS & resolution log management on queries raised

a. Record events and problems and their resolution in logs

b. Follow-up and update customer status and information

c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team

d. Identify and suggest improvements on processes, procedures etc

Deliver

Mandatory Skills: TIS Service Desk .

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Wipro
Location(s): Hyderabad

Apply

[Freshers] Process Associate at IGT Solutions

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Job Description:
We are hiring Customer Support Executives for an International Voice Process (Airlines). The role involves handling inbound/outbound calls from international customers and providing exceptional service related to airline queries.
Key Responsibilities:
Handle customer queries via voice support for international airline clients

Assist customers with bookings, cancellations, rescheduling, and general inquiries

Ensure high-quality customer service and first-call resolution

Maintain professional communication and follow process guidelines

Requirements:
Excellent English communication skills (verbal & comprehension)

Customer-focused approach with problem-solving abilities

Willingness to work in rotational shifts

Prior international BPO/airlines experience is a plus (freshers with excellent communication may apply)

Work Schedule:
5 days working

2 rotational weekly offs

Rotational shifts (including night shifts)

Salary & Benefits:
Salary: 28,000 32,000 per month

Attractive incentives

Retention bonus

Growth opportunities in an international process

Interested candidates can apply
Swati : 9643109925 Call/ whats app

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: IGT Solutions
Location(s): Delhi, NCR

Apply

[Walk-ins] Customer Support Executive - Semi Voice Process at Hexaware Technologies

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Direct Walk-in - Voice process (Customer Support)

Job description

Role: Voice Process

Designation: Executive & Senior Executive

Languages Known: English along with Tamil

Salary: 1.92 LPA

Interview Venue: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043

Work Location: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043

Qualification: Any graduate can be considered (arrears can be considered)

Notice period: Immediate Joiners preferable.

* Candidates from Coimbatore location will be preferrable.

Desired Candidate Profile:

Fresher or Experience in Outbound or Inbound calls with excellent communication.
Freshers with excellent communication can also be considered.
Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation).
Only Immediate joiners.
Should be able to communicate clearly, both written and in speech.
Should be comfortable working for 5 days with 2 days rotational offs.
Demonstrate strong typing skills with a minimum of 25 WPM and 90% accuracy.
Handle customer inquiries efficiently and professionally.
Resolve customer complaints and issues promptly.

Rounds of Interviews:

HR round (Direct Walkin)
Operations round
Typing test and Domain Test

Contact: Akash
Contact Number: 7094043108

Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Hexaware Technologies
Location(s): Coimbatore

Apply

[Freshers] Immediate Openings On Bank Payroll - Icici Lombard at ICICI Lombard

Wed, 14 Jan 2026 12:00:00 +0530

Job Description
Job Role: ICICI Lombard - Digital Telesales- Graduation Required- Good English Comm.-Shift: 9:30am To 7:00pm | 2 Rotational Week Off-Freshers can apply-Exp. 0-2 Years-Salary: Upto 27,000 + Unlimited Incentives-Age: 18 to 30 years
Required Candidate profile
Qualification : Graduate
Ongoing studies or college students Not allowedApply Now,
For More Details,
Contect: HR Deepali - 7030021594
Perks and benefits
Competitive Salary with Career growth opportunity!
Job Classification
Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: ICICI Lombard
Location(s): Mumbai

Apply

[Freshers] Urgently Hiring For Customer Service Profile - Gurgaon at Policybazaar

Wed, 14 Jan 2026 10:47:40 +0530

Job Description
Urgently hiring for Customer Service Profile - Gurgaon, Haryana
Whatsapp your resume to HR Nikita Jaiswal: 9773626804/9717102713
Immediate Joiner Preffered (Face to Face Interview only conducted)
Should have excellent communication in English

About the job
We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner.
Education Min Graduation
Fresher and experience both can apply
Ability to communicate effectively English & Hindi
Basic computer skills.

What we offer -
Amazing Work Environment
Complete Day Shift
6 Days Working
Salary 2.55 LPA to 4.00 LPA
Shift Hours - 10 AM to 7 PM
Good Progression for Career growth & Monetary Appraisals
GMC - Group Medical Coverage
Gratuity would be paid as per law which is over & above Total Offered CTC

Regards,
Nikita Jaiswal

Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Policybazaar
Location(s): Noida, Gurugram

Apply

[Full Time] Call Quality Analyst at Policybazaar

Wed, 14 Jan 2026 09:05:07 +0530

Job Description
Job Description
Job Title: Quality Analyst - (Call Audit)
Location: Kochi,

Role & responsibilities

High performance delivery on all quality parameters.
Audit calls, chats/email interactions on Product/process, Communication and soft skills parameters.
Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion.
Data analysis and making designated reports/decks
Participate in calibrations to ensure consistent scoring & feedback delivery approach.
Communicate to heighten awareness and focus on importance of positive customer experience
Make recommendations and drive process improvement.
Reduce learning curve and help enhance product/process knowledge of new joiners.
Ensure that internal policies, procedures, and compliance regulations are being followed
Customer/Client Interactions by using process knowledge and highlighting key areas to work on
Prepare TNA, publish and execute for 100% closure
Real Time Support (Production/Live Support) on the floor as per the business requirement.
Preferred candidate profile

Desired Candidate Profile
Prior exp in handling Quality for Outbound Sales account
Must understand Audit & Coaching process
Excellent writing and comprehension skills
Extremely good verbal & written communications skills
Technical knowledge of English communication - sentence construction, grammar, punctuation etc.
Effective Presentation, Feedback & Coaching skills
Hands-on experience on MS Office; preferably on MS Excel and Power Point
Customer orientation and Customer Service Attitude
Effective problem-solving skills and Highly energetic & enthusiastic
Interpersonal skills and Teamwork
Ability to handle/analyze data to generate Quantitative and Qualitative analysis
Industry.

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Policybazaar
Location(s): Kochi

Apply

[Freshers] Senior Subject Matter Expert Analyst at Concentrix

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
DESIGNATION : SME
LOCATION : Bangalore
YEARS OF EXPERIENCE : Minimum 2+years of experience in Banking collections, with strong international inbound process knowledge.

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and key responsibilities:
Acts as a process expert for collections, providing guidance, training, and support to ensure operational excellence.
Serve as the go-to expert for collections processes, policies, and compliance requirements.
Support Team Leaders and agents in handling escalated or complex cases.
Conduct refresher training sessions and assist in onboarding new agents.
Monitor KPI trends and recommend process improvements to enhance performance.
Collaborate with Quality and Training teams to maintain high standards of service.
Audit calls and provide feedback to ensure compliance and quality.
Accuracy in process adherence.
Track PTPs on daily and weekly basis for their span
Reduction in escalations and errors.
Training effectiveness (measured through post-training assessments).
Contribution to improvement in team KPIs (e.g., recovery rate, compliance)
Key skills and knowledge:
In-depth knowledge of collections processes and compliance.
Strong problem-solving and analytical skills.
Strong negotiation skills
Excellent communication and coaching abilities.
Ability to work collaboratively across teams.
Educational qualification: Graduation
please share resume to pynskhemlang.lamare@concentrix.com

Disclaimer:-
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Collections
Employement Type: Freshers
Contact Details:
Company: Concentrix
Location(s): Bengaluru

Apply

[Freshers] Non tech Fresher / Process executive at Orcapod Consulting

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Upcoming Drive Graduate freshers on 17th January26.
Customer Support Voice
US night shifts
4-5 months WFO, later Hybrid
Non-technical Graduate freshers with versant scores of 57 & above are eligible

Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening call.

Please reach out in case of any queries.

Sonali Chattopadhyay I Associate People Success
Orcapod Consulting Services Pvt Ltd.
Email I sonali.chattopadhyay@orcapod.work
www.orcapodservices.com
9548431649
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Orcapod Consulting
Location(s): Kolkata

Apply

[Freshers] Customer Support Executive - Blended - WFH at Teleperformance (TP)

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Teleperformance is hiring for WFH !!

If interested please join the below link at 12 pm

https://meet.google.com/yhi-zfnn-syx

Job mode - Work From Home
Office location - Udyog Vihar Phase 4
Domestic Blended Process- Voice/Chat/Email
24/7 shifts

Candidates should be okay with the Night Shifts
Working Days - 6 days & 1 rotational week off
Fresher and experience can apply
Qualification - Any undergraduate/ graduate
Candidates must have Excellent Communication skills in both Hindi and English

Salary - 16k inhand
Candidates should have own system with the below mentioned specifications:
i3 processor 7th gen
8gb ram
windows 10/11
Wifi Speed - min 50mbps
USB headset ( noise cancellation preferred)
Interested candidates can share their CV at the below mentioned
contact details by using the Keyword "WFH"
barnali.dutta@teleperformancedibs.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Teleperformance (TP)
Location(s): Delhi, NCR

Apply

[Freshers] Hiring For Healthcare Fresher at Sutherland

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Please write My name on your top of your resume.

Aravind - 7013671172

Walkin date: 14 jan 2026 & 16 jan 2026
Timing: 11.00AM - 3.00PM

Locations:
7th Floor, Divyasree Tech Ridge Building, Lanco hills, Khajaguda, Manikonda
NSL Arena, Survey No- 1, 6, Uppal Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039
JOB DESCRIPTION:

Roles and Responsibilities: -
Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions.
Must possess good communication skills with neutral accent.
Must be flexible and should have a positive attitude towards work.
Must be willing to work in Night Shifts.
Desired Candidate Profile: -

Comfortable with night shift
Comfortable with WFO-Work from office
Having excellent English communication
Ready to join immediately.
Graduates (Freshers)
Perks and Benefits:

Saturday and Sunday Fixed Week Offs.
2 Way Cab Facility (within 25 Km Radius)
Typing 30-35 words/min with 90% accuracy

Note:
"Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Sutherland
Location(s): Hyderabad

Apply

[Full Time] Tech Support Engineer - Ii - Aveva Marine at Aveva

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
The job
The support engineer will be deputed to one of our client sites in Mumbai full-time. He or she needs to support all AVEVA products mainly AVEVA Marine, solving basic queries. Coordinating with our support team as and when required.
Key responsibilities
Installation of AVEVA Marine software,
Patch updating /up gradation,
Call log/incident raise maintenance,
Coordination with AVEVA support for issues and day to day activity,
Coordination with users regarding issues faced by them for AVEVA Marine software,
Maintenance of uniformity with respect to software and patches on all workstations,
Basic level problem resolution,
Report generation as per MDLs requirement from AVEVA Marine,
Data entry in AVEVA Marine System,
Help in creation / modification of SOP of AVEVA Marine,
Basic level training to the users
For all the rectification/ troubleshooting/ bug fixing /customization done by AVEVA personnels,
Defined project standardization
Database Maintenance
Checking of any errors in AVEVA Marine project data
Reports on license utilization, server space utilization etc.
Submission of health reports of AVEVA Marine Software
Essential requirements
The support engineer shall be minimum BE from reputed university and
having minimum three (3) years of experience in Marine field with hands on experience of AVEVA Software , Naval Architect preferred
The working hour of the support engineer would be from 0830 hrs to 1730 hrs from Monday to Friday depending on the office timings at site. On Saturday, Sunday and holidays the Support Engineer should be deployed as per requirement in case of emergency / exigency of work.
Desired skills
Ability to explain complex technical issues clearly and concisely, both verbally and in writing, to users with varying technical knowledge.
Taking a solution-oriented approach to quickly identify issues and devise effective solutions.
Being flexible and able to learn new technologies and adapt to changes as they occur.
Understanding customer frustration and approaching them with patience and reassurance, especially during stressful situations.
A customer-focused mindset to prioritize customer satisfaction throughout the support process.
Efficiently managing workload and prioritizing tasks to meet deadlines and respond to inquiries promptly.
Being thorough and careful when documenting issues, solutions, and other important information.
Job Classification
Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Aveva
Location(s): Mumbai

Apply

[Full Time] Prior Authorisation at CorroHealth

Tue, 13 Jan 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Review medical records to verify patient eligibility for treatment.
Verify patient demographics, insurance information, and medical necessity for services rendered.
Identify potential denial reasons and communicate with healthcare providers to resolve issues.
Ensure accurate coding and documentation of prior authorizations.
Drop your CVs on Swarangi.Bisht@corrohealth.com
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: CorroHealth
Location(s): Delhi, NCR

Apply

[Full Time] Customer Care Executive at Teleperformance

Mon, 12 Jan 2026 20:55:12 +0530

Job Description
Responsibilities:
Manage incoming queries via phone, email & chat
Maintain high NPS through exceptional service
Collaborate with teams on process improvements
Resolve issues promptly and professionally.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Full Time] Customer Care Executive at NLB Services

Mon, 12 Jan 2026 20:51:14 +0530

Job Description
Please find the details below:
Location- Mohali Sector 83
5 Days Working
salary range- upto 3.2 Lpa
Excellent communication skills

Candidate Eligibility Criteria
* Education: Graduation
* Experience: min 6 months in domestic process
* Skill Set: B2 level communication
* Process Type: Voice Process
* Shifts: 24x7 rotational (Candidates must be comfortable with night
shifts)
* Week Offs: Rotational
* Cab Facility: One-sided cab during odd hours (window: 7 PM 6 AM)

Interested candidates can share their CV at 7042475336 or riya.puri@nlbtech.in
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: NLB Services
Location(s): Mohali, Chandigarh

Apply

[Freshers] Hiring Freshers For Banking /hr /it Support !! Immediate Joiners at BPO

Mon, 12 Jan 2026 15:31:29 +0530

Job Description

Mega Hiring 200+ Openings |

US/UK Processes | Freshers Welcome
Bangalore | US & UK Shifts | 2-Way Cabs

We are hiring 200+ candidates this month across Healthcare, Banking, Semi-Technical & Project Coordinator roles with leading BPM companies.

Open Positions
1 US Healthcare Medical Products & Services Bommanahalli | Night Shift Take-home: 21,200 + Incentives (4,400/month) Free 2-Way Cabs PUC / 12th mandatory | Any graduation accepted

2 International Banking Process Mahadevpura (Bhagmane Tech Park) | UK Shifts Freshers: 23,000 | Experienced: 30,000- 31,000 2-Way Cabs (2022 km) Graduates / Undergraduates (PDC & Convocation mandatory for graduates)

3 Semi-Technical Data Protection (Freshers Only) BTM Layout | US Shift Up to 21,000 take-home | Training provided

4 Project Coordinator (AC) Priority Role (40+ Openings) All graduates | Freshers from Tier 1/2 colleges preferred 05 yrs experience Salary up to 6 LPA
Strong communication, coordination & multitasking skills Rotational / Night shifts

Chethana: 7829336034 Aditi: 7829336034 Aditya: 8884777961
Deepa :9380300644
Rivera Manpower Services
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers
Contact Details:
Company: Rivera manpower
Location(s): Bengaluru

Apply

[Full Time] Openings For Hp Na (hewlett-packard North America) / International Bpo at Teleperformance

Mon, 12 Jan 2026 14:07:50 +0530

Job Description
Job Role: Customer Service Executive Voice Process (HP North America)

Location: Thane West
Qualification: Hsc Pass to Any Graduate

Job Summary:
This role involves providing customer service support for HP North America customers through voice-based interactions. The primary responsibility is to assist customers with technical troubleshooting of HP systems and ensure timely and effective resolution of their issues.

Key Responsibilities:
Handle inbound voice calls from HP North America customers
Provide technical troubleshooting support for HP systems and products
Deliver high-quality customer service and maintain service level standards
Log and track customer interactions accurately
Coordinate with internal departments for issue resolution
Maintain confidentiality and adhere to company policies and processes
Eligibility Criteria:
HSC or Graduate with a minimum of 6 months of customer service experience (voice process preferred)
Excellent communication skills (C1 or C2 level)
Basic technical knowledge and troubleshooting ability
Shift Details:
24x7 rotational shifts
5 days working with 2 rotational week-offs
Compensation:
28,000 in-hand (based on profile and experience)
Interview Rounds:
HR Round
AMCAT Assessment
Floor Operations Round
To schedule your interview call or send your CV through WhatsApp
Contact: HR Vaibhavi - 7030024179
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Teleperformance (TP)
Location(s): Mumbai

Apply

[Full Time] Call Center Executive at Dr Mohans Diabetes

Mon, 12 Jan 2026 12:00:00 +0530

Job Description
Roles and Responsibilities
Handle customer calls, emails, and chats to resolve their queries and concerns.
Provide accurate information on products/services to customers through phone, email, or chat.
Identify customer needs and escalate complex issues to senior team members when necessary.
Meet performance targets for call handling time, resolution rates, and quality metrics.
Job Classification
Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Dr Mohans Diabetes
Location(s): Hyderabad

Apply

[Full Time] Inside Sales Executive / International Voice Process (usa & Uk) at Infogrowth

Mon, 12 Jan 2026 12:00:00 +0530

Job Description
Role & responsibilities
Handle inbound/outbound voice calls for USA/UK customers
Pitch products/services and close sales
Manage B2B/B2C client interactions
Achieve sales targets
Maintain CRM and sales reports
Mandatory Skills
International Voice Process (USA/UK)
Inside Sales / Voice Sales
B2B / B2C Exposure
Excellent English Communication
Additional Preferences
North Indian candidates preferred
Female candidates preferred
Active candidates only (no gap > 2 months)
Compensation
Open Budget (Up to 30% hike on last CTC)

Preferred candidate profile

We are looking for experienced Inside Sales / International Voice Process Executives with exposure to USA and UK markets. The role involves handling voice-based sales calls for B2B/B2C customers and achieving revenue targets.
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: Infogrowth
Location(s): Hyderabad

Apply

[Walk-ins] Walkin Drive - International Voice & Blended Customer Support - Pune at Concentrix

Mon, 12 Jan 2026 12:00:00 +0530

Job Description
HIRING CUSTOMER SUPPORT ADVISORS
INTERNATIONAL VOICE & BLENDED SUPPORT

STEP IN FOR AN EXCITING CAREER @ CONCENTRIX PUNE

SPECIAL WALK-IN DRIVE : 13th to 24th Jan'26

Role / Responsibilities & Skills :
Role: Advisor & Sr. Advisor Customer Support
Experience: Freshers & Experienced both are welcome to apply (Age:18+Years)
Qualification: Graduate & Undergraduates both eligible
Language Proficiency: Excellent Spoken & Written English Communication skills
Work from Office. Should be comfortable with night & 24/7 shifts.
CTC Upto 4.50 LPA* (basis process/lob selected & related defined policy)
Handel inbound/outbound calls & chats for international customers basis defined business ask .
Customer support - Resolve queries, process payments, update CRM etc
Meet defined SLA & productivity targets.
Should be a team player with customer service orientation & willing to learn.

Location : Concentrix ,Amar Tech Center,12th Floor,Opp Ramwadi Metro Station,Viman Nagar, Pune-14.
Walkin Time : 11am to 5pm
***Please ensure to carry your updated resume along with a valid govt. photo ID card .
***You can also apply to us on : https://concentrix.myamcat.com/in/naukri
Don't Forget to Gift Your Friends this Awesome CareerTag them Along !!
To Know More about us : https://www.concentrix.com

Disclaimer:-'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Concentrix
Location(s): Pune

Apply

[Freshers] Customer Support Executive at Policybazaar

Mon, 12 Jan 2026 12:00:00 +0530

Job Description
JOB SUMMARY :
Shift Timing: 10 Am-7 Pm, Rotational Off
Working Day: 6 Days (1 Rotational Off)
Salary Budget: Fresher - 2.55 LPA - 2.8 LPA
Experienced with more than 6 months of experience - 20 - 25% hike on your Last CTC or max 4.5LPA.
Key Responsibilities:
Handle incoming calls and respond to customer queries in a timely and professional manner.
Make outbound calls to customers for follow-ups, feedback, or information updates.
Resolve product/service-related issues effectively, escalating when necessary.
Maintain a high level of customer satisfaction by providing accurate information and support.
Document all customer interactions and update CRM systems.
Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.
Work closely with the team to improve service standards and processes.
Required Skills & Qualifications:
Under Graduates & Graduates are welcome. Freshers can also apply.
04 years of experience in customer support (voice process).
Excellent verbal communication skills in English.
Good listening skills, patience, and empathy when dealing with customers.
Basic computer knowledge (MS Office, Email, CRM tools).

Interested candidates can share their CVs with Shubhisengar@policybazaar.com or call on +91 8130202182Role & responsibilities

Job Classification
Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: Policybazaar
Location(s): Noida, Gurugram

Apply

[Walk-ins] Megha Walkin Drive at Sagility For International Voice Process at Sagility India

Mon, 12 Jan 2026 10:25:14 +0530

Job Description
Hi,

Greetings From Sagility!!

We are hiring Freshers!!!

For International Voice Process Associate!! Responsibilities

Process US healthcare claims with accuracy and within timelines.
Handle and resolve customer queries in a professional manner.
Maintain and update customer records in the system.
Ensure adherence to client SLAs, quality standards, and compliance guidelines.
Utilize quick decision-making skills to ensure smooth workflow and issue resolution.
Deliver exceptional service and maintain high customer satisfaction levels.

Who Can Apply?

Fresh Graduates (2022- 2025 Pass outs)
Degrees allowed: BCom, BSc, BBA, BA, Pharma (Non-Technical Streams Only)
Not Eligible: BE/B.Tech, Postgraduates, Diploma holders
Must be willing to work in rotational shifts
Strong communication skills and willingness to learn

Why Join Sagility?

Work with a global leader in the US Healthcare domain
Comprehensive on-the-job training with clear growth opportunities
Weekend Offs (Saturday Sunday)
Free Two-Way Cab Facility for safe and easy commute
Supportive and friendly work culture tailored for freshers
Opportunity to start an international career with no prior experience

Walk-In Drive Details Date: Monday to Friday Time: 10:30 AM 2:00 PM

Venue: Sagility India Pvt Ltd, Purva Summit, 3rd Floor, Hi-Tech City, Hyderabad (Opposite Tech Mahindra, Kondapur)

What to Bring?

Updated Resume
Mention Vedika HR On resume, please don't forget to call me when you reach on 8341308861.
Please meet me after reaching.
Original Government ID Proof
1 Passport Size Photo (Optional)

Contact Details Tapetla Vedika: 8341308861 | vedika.thappetla@sagilityhealth.com

Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Sagility India
Location(s): Hyderabad

Apply