Good knowledge on account receivable principle and concepts Contact with customers via email and MS Teams on a day-to-day basis. Act as Voice of the Customer internally to represent customer needs and wants. Strong expe...

Role & responsibilities Manage day-to-day customer tickets across channels and ensure timely resolution as per SLAs. Monitor ticket volumes, backlog, aging and escalations. Analyze ticket trends and compile Voice of Custo...

* Develop executives capability through training and coaching* Conduct joint field visits with executives * Monitor executives sales performance* Support executives in meeting targets* Improve executives productivityRequired ...