About the Job We are changing the way people think about customer care, and we need your help! Were seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a de...

We are looking for a skilled Assistant Manager to lead our Workforce Management team, playing a crucial role in driving business growth and excellence. The ideal candidate will have a strong background in workforce management...

Join our team and take a leading role in shaping workforce planning strategy throughadvanced forecasting, capacity planning, and optimization modelingYou will design scalable models to address complex contact center staffing ...

Job Title: Real Time Analyst (WFM) You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and inf...

The Senior Analyst, Workforce Planning is responsible for executing forecasting, capacity planning, and performance monitoring for an assigned CES business vertical. Reporting to the Manager, Workforce Planning, this role foc...

Key Responsibilities: Project Management: Lead and manage the end-to-end implementation and migration process for assigned client projects. Develop and maintain detailed project plans, including timelines, mile...

Position Description ADP is hiring a Time Implementation Consultant. oDo you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valuedoD...

The Contingent Workforce Specialist will provide day-to-day operational support for the Contingent Workforce Program in India, working under the guidance of the Contingent Workforce Program Lead. The role focuses on smoo...

Role & responsibilities Forecasting and Scheduling: Analyze historical data and trends to forecast volumes, and create schedules for agents to meet demand.Staffing and Resource Planning: Determine optimal staffing levels,...