A Director of Operations oversees an organizations daily business activities. They are responsible for managing its resources, developing and implementing an operational plan and ensuring that procedures are carried out properly. Additionally, the Director of Operations regularly evaluates organizational efficiency and makes necessary changes to maximize staff productivity. A Director of Operations assesses the needs of the company and finds ways to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible.
A Director of Operations typically holds a bachelors degree in business administration, finance, management or a related field. A masters degree in business administration, finance, personnel management or a related field is highly valued. Professional certifications in personnel management, operations management, data analysis or supply chain management may be very useful.
