JOB SUMMARY
This profile involves acquiring, growing and deepening Affluent/HNI customer relationships through effective relationship management. Focusing on the analysis and satisfaction of HNI Customers Banking, investment as well as Business needs and objectives.
Provide the face of the Bank to the high net worth customers of the Bank.
Detailed Responsibilities:
Manage and acquire a book and also mentor a team of Pioneer Relationship Managers.
Build and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues across all banking and investment solutions.
Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
Ensure ongoing self-development for the team.
Manage the portfolio to de-risk against attrition and achieve stability of book.
Manage the key performance indicators at the highest level.
Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
Sales
Achieve the Targets set in terms of product mix.
Achieve best in class productivity in order to maximize the efficacy of the sales process.
Achieve the budgeted cross sell targets.
Aggressive Sales call plans to acquire large prospective customers through referrals.
Ensure coverage of customer base in accordance with the Group approved Relationship Matrix.
Integration Management
Manage the customer transition with utmost sensitivity.
Awareness of all the policies and procedures issued in relation to money laundering prevention.
Ensure compliance with these policies and procedures on an ongoing basis.
Any suspicious transaction must immediately be reported to the supervising officer.
Desired Candidate Profile
- Any Post Graduate with 18 to 20 years of expertise in Private Banking & Wealth Management
- Team handling experience of minimum 5 years is must
- Aged below 45
Job location - GN Chetty Road, Chennai
Candidates with relevant experience can share CV to ak*****j@in*****d.com

Keyskills: Banking
IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.