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Desktop Support Engineer @ Sbl It Solutions

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 Desktop Support Engineer

Job Description

Dear Applicants,

Greetings from SBL IT !!!

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

Responsible :

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

You have been asked to come for interview Aptitude & Technical @ the below mentioned address

Walk-in address Details:No:66,3rd floor, city center, thirumalai pillai road T. Nagar, Chennai 17
Landmark: OPP to vanimahal and Near lagan showroom


Contact Person: Ms. cathirene(HR)

Contact Number:+91-8637675***

WALK-IN Date:March 24th to April 10th 2021

Reporting Time: 10 AM

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Desktop Support Engineer

Contact Details:

Company: Sbl It Solutions
Location(s): Chennai

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₹ 2.0 - 3.5 Lakh/Yr

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Sbl It Solutions

SBL IT solutions, was incorporated in the year 2015. From the time of inception, we have been providing ace solutions to all our client’s online business problems. We at SBL IT Solutions vow to create a trust worthy atmosphere and be a true launchpad for our clients’ complete digitization acti...