Team Leader - Sales
- Asap Staffing
- 4 to 9 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
Roles & Responsibilities: * Manage a large and diverse team of CSAs working towards pre-defined targets. * Responsible for maintaining discipline and absenteeism of team on the floor * Responsible for staff retention within the team * Ensure prompt and accurate service and achievement of targets * To conduct and initiate weekly/monthly team and client meetings on regular basis to ensure all problems are dealt with effectively & efficiently. * To identify training / coaching needs of the team members and provide the same to the Manager * To assist new members of the team by updating knowledge & bridge process gaps * Be directly responsible towards fostering the development of team by motivating them * To ensure team achieve productivity and quality roster adherence * Ensure the professional and ethical conduct of team members * Accountable for smooth flow of operations * Coordination between Managers and Team Members * Abide by companies and clients Information Security policies. Eligibility: * Graduate from any stream *Good Communication Skills.*Min 1+ year of exp as TL from Salesprocess/ Customer Service.
*Good analytical skills in English
* Time Management
*Ability to multi-task
* Ability to work well in and promote ateamenvironment
* Excellent understanding * Customer Service * Quality focus If interested pl watsapp your cv @ 9871856*** RegardsManju KhatriEmployement Category:
Employement Type: Full timeIndustry: Internet / E-CommerceRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Team Leader - SalesContact Details:
Company: Asap StaffingLocation(s): Noida, Gurugram+ View Contact
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₹ 4.0 - 6 Lakh/Yr
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