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Urgent Opening for Customer Service @ Sovereign orate

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 Urgent Opening for Customer Service

Job Description

Urgent Opening for Customer Service Executive-Bhiwandi(Mumbai)

Hi

Qualification- HSC OR Graduate

Designation-Customer Service Executive

Communication skills-good

Experience-fresher or 6months

Location-Bhiwandi

Role-

  1. answering calls and provide information about products andservices
  2. Customer Service Executivesare required to answer incoming calls fromcustomersfor various reasons- take orders, answer inquiries, resolve complaints and provide information
  3. Identifying and assessing customers needs to achieve satisfaction
  4. Build sustainable relationships and trust with customer accounts through open and interactive communication
  5. Provide accurate, valid and complete information by using the right methods/tools
  6. Meet personal/customer service teamsales targets and call handling quotas
  7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  8. Keep records of customer interactions, process customer accounts and file documents
  9. Follow communication procedures, guidelines and policies
  10. Take the extra mile to engage customer

Working Days- 6 days(alternate week off)

Working time-10.00am to 7.00pm

Age-30

Interested candidate can send their resume on09867435*** and email me onre**********1@so********s.in .

Thanks & Regards

Megha Waghamare

9867435***

Re**********1@so********s.in

Employement Category:

Employement Type: Full time
Industry: Internet / E-Commerce
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Urgent Opening for Customer Service

Contact Details:

Company Name: Sovereign orate
Location(s): Mumbai

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₹ lt; Rs 50,000 - 3.0 Lakh/Yr

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Sovereign orate