Printer Engineer
- Precision Group
- 1 to 4 Yrs
- Kharagpur
- 4 years ago
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Job Description
Roles and Responsibilities : Printer Engineer(field Support travel about 200-300km.)
Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction. Ability to troubleshoot and think independently. Mechanical and electrical aptitude and demonstrated skills. Knowledge of Basic Networking. Computer and analytical skills. Prior experience in the maintenance and repair of office equipment preferred. HP, Lexmark, Okidata, Xerox experience a plus. Possess excellent customer service and communication skills. Complete all administrative aspects of the job on time and error-free. Provide accurate feedback with call close information, parts usage reporting and customer meter readings. Analyze customer needs, recognize business opportunities, and influence sales volume growth. Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional. Must be able to problem solve, conduct written and verbal communication, read and comprehend technical information. High School Diploma a minimum, Electronics or Computer Associates Degree preferred. Ability to lift and carry 50 pounds. Pull, lift, reach and transport equipment parts and boxes. Must have reliable vehicle (mileage is reimbursed). Must have valid driver license and insurance. Salary plus commission and benefits are based upon experi
- Trouble shooting of all types of Hardware (Desktop/Laptop/Printers), software application & Networking problems.
- Creating new user accounts, password resets, group policy, logon scripts and managing file shares within the Active Directory environment.
- Installation and configuration of Windows/Linux based operating systems & Patch management, software update and monitor the system status and unwanted software.
- Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & Lotus note. Taking Regular data & mail backup of MS outlook (PST files).
- Configuring & troubleshooting of Desktop/Laptops for L2 level & Managing data backup and recovery.
- Configure & Troubleshooting of TCP/IP settings & connectivity problems for client computers and add them to domain.
- Exposure in Active Directory user creation & deletion
- Managing windows server 2008R2,2012R2 and 2016 Active Directory services, configuring windows servers & Installing different roles on the server.
- Installation and Managing Windows patches for client systems and servers.
- Installation, Configuration and Monitoring of virus issues through Symantec, McAfee & Kaspersky Endpoint Protection antivirus.
- Installation and configuration of physical server - RAID Servers
Responsible for monitoring, maintenance, and support of Windows Server 2007/2008/2010/12 R2/ environments & managing Physical servers
Please Send your resume
Ka**********o@pr********t.co.in
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Employement Category:
Employement Type: Full timeIndustry: Management Consulting / StrategyRole Category: Service / Installation / RepairFunctional Area: Not ApplicableRole/Responsibilies: Printer EngineerContact Details:
Company: Precision GroupLocation(s): Kharagpur
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