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Inviting applications for the role of Domain Expert- Documentation Specialist, Insurance
Responsibilities:
The positions operate in a dynamic and deadline driven environment and are well suited to those with strong analytical and documentation skills and a positive, can do attitude.
The candidate must demonstrate experience/ skills for leading process mapping discussions, probing to identify and clarify inefficiencies.
Ability to communicate effectively and concisely to convey outcomes with confidence.
Ability to apply logical reasoning and suggest process improvement ideas
Qualifications
Minimum qualifications
Any graduate
Open but prior Underwriting/ Policy Service in Insurance company experience preferred
Required in P&C Insurance experience
Good understanding of process documentation (SOPs) and working with process mapping (MS visio) , flowcharts
Prior process documentation experience e.g. onsite transition, new process documentation from business (preferred)
Preferred Certification in Insurance e.g. IIA
Advance excel knowledge required
Experience leading process mapping discussions, probing to identify and clarify inefficiencies
Good written and Verbal Communication a must
Good in Analytical skills
Ability to ask process deep dive questions
Word, Excel, internet, intranet, must be savvy about being able to navigate web screens to document sop s, flowcharts, guidelines, information frequently
Document basis meeting and interviews with customers process pain points , process flow etc.
Preferred qualifications
LSS Green Belt certified (Preferred)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...