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Jio Advisor Outbound Sales For Hyderabad

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 Jio Advisor Outbound Sales For Hyderabad

  •   Hyderabad/Secunderabad( LB Nagar, Malakpet, Gachibowli, Charminar, Rajendra Nagar )

Job Description

Roles and Responsibilities


  • Manage all customer interactions as rostered within parameters
  • Demonstrate ownership on calls when contacted by customer
  • Respond to all customers in appropriate tone and local language
  • Offer a solution-based approach for all customer interactions
  • Educate the customer at every given possible opportunity
  • Ensure updation of product, system, process and policy knowledge
  • Adhere to rostered timing, scheduled shifts and activities
  • Capture customer details and data relevant to the call or service
  • Resolve customer queries within agreed timelines
  • Manage outbound campaigns as per business requirement
  • Increase, develop and retain customer base through relationship building and service
  • Follow all contact center policies, procedures, code of conduct and legislative requirements

Work Experience 0-5 years


Qualification Under graduate and above; Class XII pass; Graduate in any discipline


Interested candidates send profiles E-mail ID's: ka***************n@***.com/Ud**********a@***.com/Du********h@***.com.








Job Classification

Industry: Telecom / ISP
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Jio
Address: GR FLOOR, RELIANCE CORPORATE PARK, RCP, 5 TTC Industrial Area, Ghansoli,Thane Belapur Road, Navi Mumbai, Thane, THANE, Maharashtra, India
Location(s): Multi-City, India

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Keyskills:   Customer Relationship Customer Service Customer Support Solving Queries Telecalling outbound sales Customer Care Customer Retention Customer Handling

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Jio

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