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Hiring_ Int Hr Operation_ Us Shift_(Bangalore) @ Trigent

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 Hiring_ Int Hr Operation_ Us Shift_(Bangalore)

Job Description

Greeting From

Trigent Software Ltd!!!


We are Hiring for International HR Operation


Please find below JD:


Roles and Responsibilities

  • Make outbound calls to the candidate and motivate them to complete job application.
  • Schedule/reschedule first day of work for the employees and sharing necessary information.
  • Review application form and make sure all the details are filled appropriately.
  • Handle inbound calls and resolve candidates queries.
  • Respond to candidates queries over email/text.
  • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
  • Provide excellent experience to the candidates.
  • Maintaining a quality score of 90% and above throughout.
  • Escalate issues and seek advice when faced with complex issues/problems
  • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
  • Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
  • Participate in Team building activities
  • Ensure and maintain the security and confidentiality of client data
  • Ensure Customer Satisfaction
  • Looking for US Voice process Candidates based on Knowledge & Interest in HR domain.
  • Excellent Communication with knowledge in HR Domain
  • 5 days working 2 days off.
  • Ready to hire undergraduates with international voice exp.
  • US Shift.
  • WFO Mandate with 2 way cab facility
  • CTC depends on last drawn & exp Max up to 6L


If Interested Kindly share your Profiles to po****a@tr****t.com Apply only if it matches to your profile & ok with the JD.



Thanks & Regards

Pooja Abole

Recruitment Specalist

Job Classification

Industry: BPO / Call Centre
Functional Area: Human Resources,
Role Category: Employee Relations
Role: Employee Relations
Employement Type: Full time

Education

Under Graduation: Graduation Not Required

Contact Details:

Company: Trigent Software Pvt Limited
Address: No.49,1st Floor,Khanija Bhavana,Race Course Road,B, BANGALORE, Karnataka, India
Location(s): Mumbai

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Keyskills:   International Voice Customer Service Technical Support HR Operations

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₹ 3,00,000 - 6,00,000 P.A

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Trigent

Company ProfileTrigent Software LimitedCMMI Level 4 software company