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Urgent openings with Hexaware Nagpur _ Team @ Hexaware Technologies

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 Urgent openings with Hexaware Nagpur _ Team

Job Description

Education


Mandatory: Graduate

Desirable: Graduate


Experience :


Candidates should have at least 6 months to 2 years of experience in Handling a Voice (outbound or Inbound) team, must have experience in US, CA, AUS or UK based voice processes.

Technical Competencies: (Job related)

  • Good Knowledge of MS Excel and PowerPoint.
  • Good Analytical skills, should be able to highlight the observation with the daily, weekly and monthly production data.
  • Should manage the team independently with a very minimum support from the AM.
  • Should be able to communicate with the client as and when required independently.
  • Need to keep the team members motivated and provide feedback regularly.

Soft Skills: (Job related)


  • Good communication both verbal and written communication & Interpersonal skills
  • Should be a go-getter
  • Should be able to take decisions independently

Others

Mandatory: US shift.

Desirable: NIL


Interested candidates can send their Cv's on Ri****1@he*****e.com or you can even reach on 9004673***

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Hexaware Technologies
Address: M/s. Loma Co Developers 1 Pvt. Ltd. SEZ, IT, Building, Block No. 01, Q1, 6th and 7th Floor,, Level 2 and 3, Plot No. G-4/1, TTC Industrial Area, Thane Belapur Road, Ghansoli, Navi Mumbai, Thane, NAVI MUMBAI, Maharashtra, India
Location(s): Nagpur

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Keyskills:   team leading TL

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...