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Excellent Opportunity To Work For Chat process @ Tech Mahindra

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 Excellent Opportunity To Work For Chat process

Job Description

Greetings from Tech Mahindra Kolkata!!!


We are currently having openings in our Chat Blended Process 100% work from home


Candidates can apply anywhere from India


  • Designation-

  • Customer Support Associate (CSA)

  • Job Profile-

  • Customer support advisor will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information with customer by leveraging available tools and information. Via chat support/ message

  • Mandatory Criteria-

  • Min HS Passed
  • Fresher & Experience both can apply
  • Excellent verbal & Written communication skill in English & Hindi without major MTI
  • Must have Laptop/Desktop enabled with original version of windows 10 and connected through Broadband/Wi-Fi. Must have active antivirus
  • Should have not applied for any Flipkart interview in last 3 month
  • Must have 4GB RAM
  • Customer orientation
  • Ready to work in 24/7 Shifts
  • No planned leave for upcoming 3 months after joining
  • 9 hour of the day, 8 hrs. work and 1-hour break
  • Should have a typing speed of 28WPM with 85% accuracy (2 Min)

  • Interview Structure-

  • HR round - General check
  • Should have a typing speed of 28WPM with 85% accuracy (2 Min)
  • Grammar Test
  • Client Round (Mock Chat) Video Call

  • Payouts -

  • Salary for Fresher 1.72 LPA, 12.7 K/Month.
  • Salary for minimum 1 Year experience candidate 2.07 LPA, 15.3 K/Month. (Release letter mandatory)
  • First 6 days of stipend payouts (300/Day) 7th Day offer letter
  • 100% fixed salary

  • Documents Required

  • Education Mark sheets
  • Aadhar Card (Complete DOB)
  • Pan Card

Interested candidates can call Chandrayi @ 8017119*** or share resume at CG*******5@te*********a.com

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Non Voice
Employement Type: Contract

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate

Contact Details:

Company: Tech Mahindra
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, ANA, PUNE, Maharashtra, India
Location(s): Remote

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Keyskills:   Non Voice Process Blended Process BPO chat process written communication customer service Inbound Domestic Process

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₹ 1,75,000 - 2,00,000 P.A

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Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...