Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Process Trainer in BPO - Mumbai @ Tech Mahindra

Home > Technical / Process Training

 Process Trainer in BPO - Mumbai

Job Description

:


*Tech Mahindra LTD_ Mumbai _ Hiring for Process Trainer in E Commerce Domain*

Job Responsibilities-

  • Ensure successful execution of training needs
  • Measure program training effectiveness
  • Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
  • Send reports/MIS to the Operations team on the progress/pending status of activities
  • Review content at regular intervals to ensure all updates are incorporated
  • Participate in Internal & External Calibrations
  • Manage Knowledge Check for New Hires & Production Staff
  • Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.


Knowledge, Skills and abilities-

  • Very Strong written and verbal communication skills (English)
  • Customer/ Client Handling Skills
  • Experience in any product/process/soft skill/up-skilling training
  • Open to Work in 24X7, 6 days working Rotational

Candidate Profile:

Desired Candidate Profile-

  • Min Graduate (Any) mandater
  • Min 1.5 years experience as a Sr.Process / Trainer from a BPO Non-Telecom process. (Mandate)
  • Overall 3 years experience.
  • Strong understanding of and experience in product training in domestic / International BPO domain
  • Looking for immediate joiner (will add to advantage)


Salary- Best in Industry


Interested candidates matching the above requirement can call Ronica @ hidden_mobile or share CV to

hidden_email

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical / Process Training
Functional Area: Not Applicable
Role/Responsibilies: Process Trainer in BPO - Mumbai

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   process product specialist trainer trainer process trainer

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Specified

Similar positions

Testing Trainer

  • Quastech
  • 1 Positions
  • Mumbai
  • 2 mths ago
₹ 1 to 3 Yr

Specialist - Application Testing

  • LindeIndia
  • 3 to 7 Yrs
  • All India
  • 3 mths ago
₹ Not Disclosed

Desktop Support Engineer

  • PES Hr Services
  • 2 Positions
  • Mohali, Chandigarh
  • 3 mths ago
₹ 0 to 3 Yr

Senior Trainer - Analytics & Data Science

  • Skilllabs Resource
  • 1 Positions
  • Delhi, NCR
  • 3 mths ago
₹ to 12 Yr

Tech Mahindra

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...