Job Opportunity For Rta/wfm @ Movate(formerly)
- Movate
- 1 - 6 years
- Chennai
- 3 years ago
- Email to a friend
- Report this job
Job Description
Job description
Greetings from Movate (formerly CSS Corp) !!!
Location: Chennai - Ambattur
Work Model: Work from office
Shift : Flexible to work in UK/US timings
Looking for Immediate joiners only.
Drop your resume @ as********************n@mo***e.com
Job Description:Skills:
- Proficient in Excel.
- Strong analytical skills.
- Ability to prioritize and multitask.
- Strong interpersonal skills to build and foster stake holder relationships
- Excellent written and verbal communication skills.
- Proactive issue resolution skills and process improvement.
- Ability to positively interface with the Clients.
- In-depth knowledge of Project SLA metrics applicable to WPO.
KPI:
- Real time queue management
- Idle management.
- Shrinkage management.
- Meet Project SLA.
- Provide RCA.
- Reporting Accuracy & Timeliness (Project & Associate Level).
- Accurate and Timely Exception Processing on IEX/EWFM.
- Client Escalation would be a Negative marker
Job Classification
Industry: IT Services & ConsultingFunctional Area: Role Category: OtherRole: OtherEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Doctorate Not Required, Any DoctorateContact Details:
Company: Movate TechnologiesLocation(s): Chennai
Keyskills: WFM Real Time Analyst Advance Excel Queue Management Real Time Analysis RTM RTA
Similar positions
Movate
Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries sta...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in