About the JobWe are changing the way people think about customer care, and we need your help!Were seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated Intouc...

Position: Assistant Manager Workforce Management (WFM)Location: Pune Shifts: Rotational (24x7 environment) Company Website: www.igtsolutions.comAbout IGT SolutionsIGT Solutions Pvt. Ltd. is a leading IT and BPM services provi...

About the JobThe Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.As Senior Re...

Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowle...

Job description;Must have - Advanced ExcelGood communicationMIS core reportingAnalysis exp.Data AnalyticsReports presentation, Report errorsStakeholder exp. (US or UK)Well versed with excel formulasEnd to end forecastin...

About IGT Solutions IGT is a global leader in IT and BPM services for the Travel, Transportation, and Hospitality industries. With 10,000+ experts and 15 global delivery centers, were committed to driving innovation and exce...

Role: WFM Real-Time Analyst:The RTA is responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the inbound call volume.Role & Responsibil...

The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real time using workforce management tools and ACD real-time displays. The RTA works closely with Operations, ...

About the JobThe Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.As Senior Re...

About the JobThe Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.As Senior Re...

Role: WFM Real-Time Analyst:The RTA is responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the inbound call volume.Role & Responsibil...

The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real time using workforce management tools and ACD real-time displays. The RTA works closely with Operations, ...

Position: Assistant Manager Workforce Management (WFM)Location: Pune Shifts: Rotational (24x7 environment) Company Website: www.igtsolutions.comAbout IGT SolutionsIGT Solutions Pvt. Ltd. is a leading IT and BPM services prov...

We are looking to hire an experienced Real-Time Analyst (RTA) for the Navi Mumbai location (Work from office)Key Requirements:Strong hands-on experience in RTA (Real-Time Adherence / Intraday Management)Exposure to Internati...

We are seeking a highly skilled Tech Support Analyst with strong expertise in data analysis, reporting, and stakeholder management. The ideal candidate will be responsible for managing large data sets, creating insightful rep...

5+ years of experience in performance testing, with a focus on large-scale systems and applicationsStrong understanding of performance testing tools and technologies (e.g., Loadrunner, JMeter, Gatling, NeoLoad)Must have worke...

Role: Sr. Analyst, WFM Planning & SchedulingDESIGNATION: Sr. Analyst, WFM Planning & SchedulingLOCATION: HyderabadYEARS OF EXPERIENCE: 5+ YearsConcentrix is a technology-enabled global business services company speci...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof th...