Customer Support Representative/ International
- Orcapod
- 0 to 5 Yrs
- Bengaluru
- 3 years ago
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Job Description
We are actively hiring for Customer Support Representative- International BPO, Bangalore Location.
Roles and Responsibilities:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Should be able to solve customer queries on call
- Candidate expected interactions are within Candidate team and direct supervisor
- Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work
- Candidate will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required
- Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work
Desired Candidate Profile:
- Candidate with 1 to 4 Years of experience in International voice process
- Candidate should be comfortable to work in Night Shift (should be comfortable with 24*7 shift)
- Candidate should be flexible to work for 5 day a week as per business requirement
- Candidate should be fully vaccinated
- Education - Graduates & Undergraduates ( with BPO experience )
- Candidate should be flexible to switch activities and roles internally within process and within the deal/project.
Interested candidate can share resume to hidden_email
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center Role Category: Customer Service (International) Functional Area: Not ApplicableRole/Responsibilies: Customer Support Representative/ InternationalContact Details:
Company: Orcapod ConsultingLocation(s): Bengaluru+ View Contact
Keyskills: international bpo customer support voice support customer service calling voice process international call center customer care
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₹ 1.0 - 3.5 Lakh/Yr
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