Hiring For Customer Support Manager Job in
- Mifm Operations
- 0 to 4 Yrs
- Bengaluru
- 1 year ago
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Job Description
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
Customer Support Manager Responsibilities:
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through
Other Details
Salary-30,000/- to 50,000/-
Required Experience-0 To 2
Minimum Age-18
Requirements
Qualification Required-Diploma,Btech,M.tech,ITI,12th,All Graduate,HSC
Work Department-Operation,Relationship Manager,Customer Support Manager
Work Industry-IT,Banking,Finance,Education
Skills-Excellent knowledge of management methods and techniques
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Regards
HR Placement Team
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Operations Management / Process AnalysisFunctional Area: Not SpecifiedRole/Responsibilies: Hiring For Customer Support Manager Job inContact Details:
Company: Divya StaffingLocation(s): Bengaluru
Keyskills: notepad textpad wordpad excel back office
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