Customer Support Manager Job in O3Hire Hiring @ O3Hire Hiring For Team

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Customer Support Manager Job in O3Hire Hiring

O3Hire Hiring For Team
1 to 6 Yrs
Ahmednagar
12 months ago
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Job Description

Key Responsibilities

Responsible for Quotes generation, Policy Issuance, Policy Cancellation / Endorsement
issuance / Refunds etc. for all channels / products of respective branch within defined
TATs.
Providing support for faster claim settlement in coordination with the respective
stakeholders.
Ensuring 100% Policy Issuance through Policy Issuance Portal for respective
branch as per defined TAT.
Supporting customers / PoSPs of respective branch in terms of timely resolution of their
issues / concerns in coordination with respective stakeholders.
Following up with ICs / IT / HO Operations Team for timely resolution of raised tickets /
issues of respective branch.
Establishing strong connect with insurance companies / hospital network / Garages /
Eco system && other respective stakeholders.

Skills:

Strong communication and interpersonal skills.
Self-motivated with a results-driven approach.
Proficiency in CRM software and Microsoft Office Suite.
Ability to work independently and manage time effectively.

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Operations Management / Process Analysis
Functional Area: Not Specified
Role/Responsibilies: Customer Support Manager Job in O3Hire Hiring

Contact Details:

Company: O3Hire Hiring
Location(s): Ahmednagar

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Keyskills: motor insurance policy servicing operations claims processing motor claims

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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O3Hire Hiring For Team

its a company dealing with different types of accessories

Customer Support Manager Job in O3Hire Hiring @ O3Hire Hiring For Team

Home > Operations Management / Process Analysis