CRM executive Job in Sone India Group of
- mgm eye institute
- 2 to 6 Yrs
- Other Haryana
- 11 months ago
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Job Description
- Key Responsibilities: Client Engagement: Act as the primary point of contact for clients, addressing inquiries and providing solutions promptly. Proactively build and maintain strong, long-term client relationships. Order Management: Assist clients in navigating the e-commerce platform, placing orders, and managing transactions. Monitor order statuses and ensure timely updates are provided to clients. Issue Resolution: Coordinate with internal teams to address concerns. Upselling & Cross-Selling: Identify opportunities to recommend products and services based on client preferences and past purchases. Promote new launches, discounts, and personalized offers to drive sales. Data Management: Maintain accurate records of client interactions, feedback, and order history in the CRM system. Update Daily Sale Report accurately. Client Feedback: Gather and analyze client feedback to improve service quality and platform usability. Salary 25-30k Experience 1.5 to 2 years Location - Gurgaon Job Types: Full-time, Permanent Application Question(s): Current CTC Expected CTC Notice Period Experience: total: 2 years (Preferred) CRM Executive: 2 years (Preferred) Work Location: In person,
Employement Category:
Employement Type: Full timeIndustry: Internet / E-CommerceRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: CRM executive Job in Sone India Group ofContact Details:
Company: Sone India GroupLocation(s): Other Haryana+ View Contact
Keyskills: Client Engagement Order Management Issue Resolution Data Management
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