CRM Executive (Sales) @ Web Spiders

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CRM Executive (Sales)

Web Spiders
0 - 4 years
1 year ago
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Job Description

*Monitor KPIs to ensure service level agreements(SLAs)
*Guide new customers with onboarding processs
*Provide assistance to customers in using our services
*Maintain customer satisfaction&retention
*customer feedback&share insights with sales team

Required Candidate profile

*BBA, B.Com, MBA graduates
*Proficient in Google Workspace
*Detail-oriented,organized & muktitasker
*Good communication&interpersonal skills
*Quick learner
*Problem-solving & analytical skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: Web Spiders
Location(s): Jaipur( Bapu Nagar )

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Keyskills: Client Onboarding CRM Sales Customer Satisfaction Customer Relationship Sales Process KPI Monitoring Retention Customer Experience Feedback Client Retention Customer Life Cycle Management Customer Retention SLA Management

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Web Spiders

Web Spiders (India) Pvt Ltd

CRM Executive (Sales) @ Web Spiders

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