Front Office Executive
- Nibav Lifts
- 0 - 3 years
- Kolkata
- 1 year ago
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Job Description
Position: Front Office Executive (Operations)
Department: Operations
Reports to: Regional Operations Manager
Job Summary:
Responsible for daily administrative and operational support of the showroom. Ensures smooth functioning, maintains showroom standards, manages inventory, and supports internal teams to enhance customer experience. Note: No sales responsibilities.
Key Responsibilities:
1. Operations
- Manage daily admin tasks as per company policies.
- Oversee showroom opening/closing procedures.
2. Inventory
- Monitor stationery, housekeeping supplies, and demo-lift upkeep.
- Maintain visually appealing displays.
3. Showroom Presentation
- Ensure showroom cleanliness and brand standard adherence.
- Oversee display setup and maintenance.
4. Customer Support
- Support sales team with walk-in inquiries.
- Resolve operational issues promptly.
5. Reporting
- Maintain records: inventory, walk-ins, maintenance logs.
- Submit timely reports to the manager.
6. Maintenance
- Coordinate with vendors for repairs and upkeep.
- Handle minor fixes and equipment checks.
7. Compliance
- Ensure safety and hygiene standards.
- Conduct regular safety checks.
Qualifications
- Bachelors degree or Diploma (preferred in Commerce, Business Admin, Hospitality, etc.)
Experience
- 02 years. Freshers with good communication & grooming welcome.
- Retail/hospitality/front-desk experience preferred.
Skills
- Fluent in English & local language
- Strong interpersonal & customer service skills
- Basic computer knowledge (MS Office, email)
- Ability to multitask and coordinate
Grooming
- Neat, professional appearance
- Calm, courteous, and confident under pressure
Job Classification
Industry: Industrial Equipment / MachineryFunctional Area / Department: Food, Beverage & Hospitality, Role Category: Front Office & Guest ServicesRole: Front Office ExecutiveEmployement Type: Walk-insContact Details:
Company: Nibav LiftsLocation(s): Kolkata
Keyskills: Front Office Management Petty Cash Management Office Administration Front Desk Guest Relations
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