NTT DATA Hiring Hospitality @ NTT DATA, Inc.

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NTT DATA Hiring Hospitality

NTT DATA, Inc.
2 - 7 years
Noida, Gurugram
10 months ago
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Job Description

Role & responsibilities

Knowledge in OPERA and other Hospitality domain experience is required
Need hotel management graduates with Front Office Opera PMS experience (be it v5 or Cloud)
Good comm skills should be fluent in both written and spoken English
Ability to multi-task will be expected to handle calls, emails, chats & tickets all in a days work
Proven ability to work under minimal supervision and be able to achieve all given targets
Should be focussed on helping customers with the right solution and should be able to find solutions independently, post training completion
Should be familiar with Office 365/ Zoom/ Teams etc. will be expected to set-up and manage multi-stakeholder conference calls to help address incidents & issues
Should be a good team player who is able to work across teams and time zones with a focus on issue resolution
Knowledge of property management system.
Comfortable working in rotational shifts

Preferred candidate profile

Any Graduate (BHM Preferred)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: NTT DATA, Inc.
Location(s): Noida, Gurugram

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Keyskills: Hospitality Front Office Operations Guest Handling Guest Relations OPERA Reservation Front Desk

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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NTT DATA, Inc.

Company DetailsNTT DATA, Inc.

NTT DATA Hiring Hospitality @ NTT DATA, Inc.

Home > Customer Success, Service & Operations - Other