Sr. Business Operations Analyst
- Orange Business
- 4 - 7 years
- Noida, Gurugram
- 12 months ago
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Job Description
As a member of the GAM team, you will contribute to the GAM operations; reporting activities, and process improvements, with a focus to increase efficiency and stakeholder satisfaction You will also assist in the other initiatives as identified during the preparation & implementation of GAM program changes in the future
Your key activities will include:
- Applying the monthly GAM splits on the order and revenue bookings as per 1300+ global agreements
- Perform variance analysis reviewing actual vs budgets and incorporate control measures to mitigate variances
- Preparation of the order and revenue pre-GAM reports and calculation GAM transfers to evaluate the performance of the account, sales manager, country, customer, and other identified criteria
- Assist in preparing the budget for OB entities, other BUs s, subsidiaries, mid-year budget updates, and other finance reports
- Ensure all GAM agreements, transfers, and stakeholder queries are timely and accurately processed Follow-ups on the open cases to close & subsequent implementation in the upcoming period
- Provide explanation on transfers applied, analyze trends & identify opportunities to automatize processes
- Coordinate with the regional Finance and Operations teams to ensure timely completion of program activity in a fixed timeline
- Suggest areas of process improvement Actively participate in automation, designing new systems, reviewing, repairing, maintaining, and testing to improve business process operations
Key Skills, Knowledge, and Abilities
- Good Communication and transversal collaborative skills
- Process management skills
- Financial knowledge and budgetary process
- Strong analytical and problem-solving skills
- Good knowledge of Excel, PowerPoint, and other MS Office tools
- Team worker
Dimensions
Financial
- Strong data analytical bend of mind
- Understanding and application of the record to report process, billing, and financial activities
- Proven experience in the budget and forecasting process
Data and Automation
- Proven record of digitalization/automation initiatives to gain operational efficiency
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Noida, Gurugram+ View Contact
Keyskills: Business process Automation Process improvement Analytical Billing record to report Forecasting Variance analysis Operations Process management
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