Domestic Non-Voice Process || Work From Office || Gurgaon @ Teleperformance

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Domestic Non-Voice Process || Work From Office || Gurgaon

Teleperformance
0 - 1 years
Noida, Gurugram
10 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via email support, ensuring timely resolution of issues.
Process emails efficiently, prioritizing tasks to meet deadlines.
Maintain accurate records of all interactions with customers through documentation.
Collaborate with team members to resolve complex issues and improve overall process efficiency.
Provide excellent communication skills to build strong relationships with customers.

Desired Candidate Profile

0-1 year of experience in domestic non-voice processes or similar roles (email processing).
Strong understanding of email etiquette and professionalism when communicating with customers.
Ability to work independently from office location in Gurgaon/Gurugram.
Basic computer knowledge, including proficiency in MS Office applications.
Minimum 6 months experience required from chat or email process.

Salary Range- 25k CTC

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills: Email Support Email Domestic BPO Email Process

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance

https://www.teleperformance.com

Domestic Non-Voice Process || Work From Office || Gurgaon @ Teleperformance

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