Digital - Associate Process Manager - Adobe
- eClerx Services
- 10 - 15 years
- Mumbai
- 6 years ago
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Job Description
Digital - Associate Process Manager - Adobe Campaign ManagerJob ID : 39371 | eClerx Id | eClerx DESCRIPTIONAbout eClerx : India s leading process management and data analytics companies , eClerx provides critical business operations services to over fifty global Fortune 500 clients , including some of the world's leading companies across financial services , cable & telecom , retail , fashion , media & entertainment , travel & leisure , software and high - tech. A publicly traded company for 10+ years on India s leading stock exchanges , our 9 , 500 employees work globally through delivery centres in India , Thailand , Italy , and US. With revenues of $200 million , eClerx is one the leading innovative business process management companies. About eClerx Digital : The digital world is a continuously morphing landscape that is as exciting as it is limitless. And we re here to add to its magic. eClerx Digital is a global digital service provider partnering with the world's leading brands primarily in luxury & fashion , retail , high tech , financial services , automotive and travel industries. We deliver high impact consulting and value - based production resources to global clients looking to further their digital possibilities. In an essence , eClerx Digital is a guild of 2500+ talented minds spread from Mumbai , Pune & Chandigarh to Verona and Phuket. Replete with a variety of strengths ranging from deep digital expertise to path - breaking support processes. We are here to create value for our employees , customers , clients , shareholders and the world at large. We are looking to add to this talent pool someone who has a minimum of 2 years of work experience on Adobe Campaign Marketing Automation and help global brands reach their customers. The Ideal Experience Map : The ideal candidate has a general experience from 2 to 4 years with a focus on managing digital campaigns focused on emails Roles and Responsibilities Will be a part of operations team working on marketing operations business Need to work as an independent resource / individual contributor while still being part of larger marketing automation cluster and bring synergies Daily hands on campaign execution (segmentation , campaign flow creation) Conduct extensive quality audits. Interact with client stakeholders for validation Creating campaign performance reports on a weekly / monthly basis Extensive client communication , project management and problem solving Should be able to create detailed documentation and process flows to reflect / capture ongoing projects Work with onshore consultant to get requirements and execute those requirementsTechnical and Functional Skills : Excellent knowledge and minimum of 2 years of experience on Adobe Campaign Marketing Automation platform. Certification is added plus Should be well versed with Email Marketing concepts & best practices Excellent knowledge and minimum of 2 years of hands - on experience in scripting MS Office [with a focus on PowerPoint and Excel] Strong project management skills , ability to create and execute complex plansPersonality Traits : Strong interpretation and communication skills , i.e. , being able to interface with Manager - to VP - level stakeholders and potentially explain analyses / deliverables to a less - technically or analytically - minded audience Excellent written and verbal communication skillsGeneral skills that will boost your eligibility : Project management in an outsourcing environmentJob Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: OperationsRole: OperationsEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not RequiredContact Details:
Company: eClerx ServicesLocation(s): Mumbai+ View Contact
Keyskills: Telecom Email marketing Consulting Outsourcing Business process management MS Office Adobe Financial services Automotive Business operations
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eClerx provides critical business operations services to more than 30+ global Fortune 500 clients, including many of the world’s leading financial services firms, online retail and distributors, interactive media and entertainment, high tech and industrial manufactur...
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