PB Teller Authorizer - Bangalore - Nagadevanahalli, Srinivasa Nagar
- Hdfc Bank
- 4 - 9 years
- Bengaluru
- 9 months ago
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Job Description
Greeting from HDFC Bank!!
We have urgent opportunity of PB Teller Authorizer - RBB across Bangalore.
Job Locations: Bangalore - Nagadevanahalli, Srinivasa Nagar , Chikkajala
Note: Candidates having 3+ years experience in Banking need to apply.
Job Name - PB Teller Authorizer - Retail Branch Banking
Job Title : (Job Name) PB Teller Authorizer
Business Unit (PA) : Retail Branch Banking
Team : (Sub team in the PA) : Retail Branch Banking
Reports to (job) : Branch Manager
Job Purpose
Supervising and monitoring branch transactions and sales in order to enhance the value of existing accounts and retention of existing portfolio
Job Responsibilities(JR) : 6 8 Areas
Actionable (4-6)
Supervisory responsibility
- Supervise & monitor Personal Banker desks and contract sales staff
- Branch administration
- Lobby Management
- Ensure quality customer service is delivered
- Resolution of customer queries/complaints
- Customer service to ensure walk in customers issues
- Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
- Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
- Branch Operations and Audit Compliance
Transactional responsibility
- Authorize Personal Banker transactions
- Corporate salaries processing
- Cost Management and staff productivity
- Responsible for Cash and Customer transactions at the Teller counters
- Supervising all Non-Cash transactions like DD/MC, fund transfer etc
- Penetration of Saving Accounts on non liability customers
- Reconciliation and maintenance of suspense accounts register as per the required format
Sales
- Branch Merchandising
- Generate business, cross sell and monitor cross sales of Personal Bankers
- Generate leads for Third Party Products to the customers
- Ensure that all tellers are adequately trained on the Products of the bank.
Educational Qualifications
Key Skills
- Graduation:
- Post-Graduation:
Certifications:
- AMFI Certification
- IRDA Certification
- NCFM Certification (Optional)
- CAIIB (Optional)
- Internal Certification (NR Modules)
- Sales and Influencing Skills
- Banking Product & Process Knowledge
- NRI Product and Regulatory Knowledge
- Planning and Organizing Skills
- Communication
- Knowledge of Competition & Current trends in financial Industry.
Experience Required
- Minimum experience in years 3-4 yrs
- Exposure to banking preferable
Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)
- Customers
- Branch Banking Team
- Operations
- NR Product Team
- HLIC
- Insurance CAM
- MF Fund houses personnel
- HSL personnel
Please share updated resume on ab******************a@hd*****k.com with following details
Current CTC :
Expected CTC :
Cureent Location :
Preferred Location :
Notice Period to join :
Note: Candidates having 5+ years experience in Banking and Wealth Management need to apply.
Warm Regards,
Abhai Srivastava
Talent Acquisition Partner RBB South2
ab******************a@hd*****k.com
Job Classification
Industry: BankingFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Retail Banking SalesEmployement Type: Full timeContact Details:
Company: Hdfc BankLocation(s): Bengaluru
Keyskills: Wealth Management Relationship Management Team Management HNI Portfolio Management Premier Banking Private Banking NRI Portfolio Priority Banking HNI Acquisition Financial Advisory HNI Client Handling Premier HNI Sales Investment Advisory Team Preferred Banking
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