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ServiceNow ITSM Developer @ Capgemini

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 ServiceNow ITSM Developer

Job Description

  • Develop, configure, and maintain ServiceNow ITSM modules (Incident, Problem, Change, Request, and Knowledge Management).
  • Design, customize, and implement workflows, business rules, and UI actions as per requirements.
  • Work closely with stakeholders to understand business needs and translate them into technical requirements.
  • Collaborate with ServiceNow administrators to ensure smooth integration with other systems.
  • Ensure proper integration with third-party tools and external systems.
  • Perform regular updates, testing, and patch management for ServiceNow applications.
  • Provide support for ServiceNow modules, resolving technical issues and implementing enhancements.
  • Create and maintain documentation for system configurations, processes, and workflows.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Hyderabad

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Keyskills:   Servicenow ITSM Servicenow Development ServiceNow Developer ITIL Itsm Modules Scripting

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