Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Account Manager @ Hotel

Home > Accounting & Taxation

 Account Manager

Job Description

Job Description
  • Own Customer Relations during the entire Life Cycle of the Client.
  • Manage Customer Training, refreshers and account setup/go-live.
  • Monitor Customer usage and performance.
  • Proactively call customers to let the customer know that we are here to support them from a business perspective and help them get the most ROI from their Hotelogix services.
  • Escalate any concerns regarding well-being of the customer to the Head of Global Support.
  • Foster and create a Win-Win relationship with new and existing customers.
  • Help with and coordinate with customers with respect to renewals and payments.
  • Periodic account reviews with Global Support Head including service issues, revenue, profitability, run rate gaps and actionable plans.
  • Maintain internally agreed SLA figures.
  • Adhere to, and contribute to the development of support processes, procedures and standards.
  • Manage customer training and go live process.
  • Own customer relationship as a contract is signed with the customer.
Minimum Requirements
  • Minimum Graduate with minimum 2+ years of experience in Support/Service sector.
  • Strong analytical, organizational, communication and people skill required.
  • Ability to adapt to new process, technology, procedures and structures.
  • High proficiency in MS Work, excel, PowerPoint and MS Outlook.
  • Ability to work and thrive in multi-tasked and fast paced environment.
  • Professional "Get-it-done" attitude and high work ethics.

Job Classification

Industry: Hotels & Restaurants
Functional Area / Department: Finance & Accounting
Role Category: Accounting & Taxation
Role: Accountant / Accounts Executive
Employement Type: Freshers

Contact Details:

Company: Hotelogix
Location(s): Noida, Gurugram

+ View Contactajax loader


Keyskills:   Training Support Head Excel Analytical MS Outlook Hotel management Customer relationship Management Powerpoint

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Hiring For Account Officer - Vidarbha Region

  • DMart
  • 0 - 5 years
  • Chandrapur
  • 2 days ago
₹ Not Disclosed

Manager AR

  • Primera Medical
  • 2 - 7 years
  • Hyderabad
  • 4 days ago
₹ Not Disclosed

Accountant| 3-5yrs| Full Time/ Part Time| WFO| Thane

  • Gryphon Hytech
  • 3 - 5 years
  • Mumbai
  • 4 days ago
₹ Not Disclosed

Accounts & Commercial ( Manager or Senior Manager )

  • Rashmi Metaliks
  • 9 - 12 years
  • Kharagpur
  • 6 days ago
₹ 10-13 Lacs P.A. (Including Variable: 10%)

Hotel

Ramee Group of Hotels, Resorts & Apartments is a multi-national group currently operates and manages 42 hotels in the excellent standards mid-market segment as hotels, resorts and apartments in UAE, Bahrain, Oman and India.