Solution Success Analyst @ eGain

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Solution Success Analyst

eGain
0 - 2 years
Pune
1 year ago
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Job Description

Job Responsibilities:

Resolve customer questions about eGain Cloud SaaS solutions via phone, chat, and email.
Troubleshoot customer problems, working with product engineering.

Education/Experience:

Bachelors degree in a STEM discipline.

Our Hiring Process is Easy with eGain:

Step 1

Aptitude test, this is a GRE style test (60 minutes or less).

Step 2

In-person interview at eGain Pune office.

Next step

Email resume to in***************t@eg**n.com with Solution Success Analyst as email subject.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: eGain
Location(s): Pune

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Keyskills: Customer Support Technical Support Troubleshooting Email Support Email Chat Chat Support Voice Voice Support

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Solution Success Analyst @ eGain

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