Technical Consultant @ Orange Business

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Technical Consultant

Orange Business
2 - 7 years
Mumbai
11 months ago
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Job Description

key result / decision areas (outcomes)

Perform day to day monitoring management of Network devices of assigned customers using Tools
Understand and follow SOP s ensuring compliance to Service Level Agreements (SLA)
Escalate unresolved incidents to next level
Identify trends and report to problem management
Take initiatives in learning new Networking Technology Tools
Co-ordination with customer and providing timely reports whenever required
Should be able to provide support for hardware and software maintenance of equipment
should be able to execute independently all BAU or approved configuration changes for which impact analysis is done and method of procedure is made available by L2 engineer
Should be able to communicate to any stakeholders within customer other technical teams
should be able to provide all necessary logs to OEM TAC for any incident investigation
should be able to generate any pre-defined reports as per customer requirements

Education Qualifications

Any Graduate or Equivalent
Good Experience in Networking /Security/Systems

Experience

Minimum 2 years of Experience in UCS Blade Servers (Cisco UCS B200 M4 / Cisco UCS 5108) Operating system (Windows/Linux)-Mandatory
Knowledge and working experience on Cisco Networking Products (Wan Routers Datacentre Switches) is an added advantage
Knowledge and working experience on Cisco Security Products (Firewall, IPS) is an added advantage

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: IT Consulting
Role: Technical Consultant
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Mumbai

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Keyskills: Service level Linux Networking WAN Problem management Windows cisco IPS Monitoring Firewall

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Orange Business

ORANGE BUSINESS SERVICES INDIA SOLUTIONS Pvt. Ltd.

Technical Consultant @ Orange Business

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