L2 Customer Support Professional @ Coforge

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L2 Customer Support Professional

Coforge
3 - 8 years
Mumbai
1 year ago
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Job Description

3+ Years of experience in customer complain and queries handling.

Good in writing Oracle SQL queries

Good understanding of Banking (mainly retail banking)

Very Good in communication ( verbal and written).

Very good in Analysis. Should be able to analyse complaints raised by customer and send proper response to them.

Should be able to identify pattern of issues and coordinate with Dev team to get it fixed.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: Coforge
Location(s): Mumbai

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Keyskills: SQL queries Oracle SQL Retail banking Customer support Customer complaints

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Coforge

Coforge is a global digital services and solutions provider, that enables its clients to transform at the intersect of domain expertise and emerging technologies to achieve real-world business impact. A focus on very select industries, a detailed understanding of the underlying processes of those in...

L2 Customer Support Professional @ Coforge

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